(Record 271 of 291 [Reference Number (Created Date (Complaint Source (44619070 (02/04/2013 [BBB ID Boise (Originator Reference Number 110560009406972 (Language [English (Complaint Date (Contact Type (Complaint [Data Source (Organization [DNC? IN [Entered By (BBBBOID-USER [Entered Date (02/04/2013 (Updated By (Updated Date ‘Agency Contact [External Agency (02/04/2013 ‘Transaction Date (Member of armed forces or \dependant? (Consumer First Name Eo) (Consumer Last Name (Consumer Address, Line 1 bio) x6) (Consumer Address, Line 2 (Consumer Address, City (Consumer Address, State Code [EGG HARBOR TOWNSHI INI (Consumer Address, State Name (Consumer Address, Country Code [New Jersey (USA (Consumer Address, Country Name (Consumer Address, ZIP Code (Consumer Home Phone, Area Code (Consumer Home Phone, Number UNITED STATES bo) oO) xo) (Consumer Work Phone, Area Code {Consumer Work Phone, Number | [Consumer Fax, AreaCode (Consumer Fax, Number [Consumer Cell Phone, AreaCode | Consumer Cell Phone, Number io) x6) (Consumer Email (Consumer Age range vo) (Consumer Military Status\Consumer Military Station (Consumer Complaining Company/Org (Consumer Military Service Branch (Company Name [Melaleuea, Inc (Company Address, Line 1 (Company Address, Line 2 (Company Address, Line 3 3910S. Yellowstone (Company Address, City IDAHO FALLS (Company Address, State Code [iD (Company Address, State Name (Company Address, Country Code [Idaho (USA (Company Address, Country Name (Company Address, ZIP Code UNITED STATES (83402 (Company Address, ZIP Code JExtension (Company Phone, Country Code (Company Phone, Area Code (208) (Company Phone, Number (Company Phone, Extension (Company Email (Company Website (Company Rep First Name [5220700 [info@melaleuea.com lhup://www.melaleuca.com [Frank (Company Rep Middle Name (Company Rep LastName | (Company Rep Salutation (Company Rep Comments [Complaint Info Initial Contact Method | [Complaint Info Initial Contact Date | (VanderSloot [PresidenCEO (Complaint Info Initial Response /Method (Complaint Info Initial Response Date (Complaint Info Amount Requested /Method (Complaint Info Amount Requested Value (Complaint Info Amount Paid Method (Complaint Info Amount Paid Value (Complaint Info Product Service Code (4006 (Complaint Info Product Service [Description [Business Opportunities\Work-At- Home [Plans(Complaint Info Law Violation Code (Complaint Info Law Violation [Description (Complaint Info Statute Code (Complaint Info Statute Description (Complaint Info Topic Code (Complaint Info Topic Description (Complaint Info Comments (Complaint Info CRA Dispute [responded to a add online and met with Iman who wanted me to work from home to Imake extra money. After the presentation I |came home and discussed it with my parents land decided it was not for me. My meeting |was on January 26th. I called them on the {30th to tell them I was not interested and 1 iwas told I had to pay for a month's of [products because the cancelation date for leach month is the 25th. My Dad spoke with the man on the phone and explained to him I did not understand but they did not care. My [Dad even mentioned my learning disabilities ication but they still did not care. ‘They said they were going to hit my debit card for charges on products I never ordered. They also want to charge a $30 ‘monthly membership. They said that if I do inot order products each month they put {together an order for me anyway and send it lout. Tam a single mother of two babies living with my parents and I can’t afford to pay this company who is tying to take ladvantage of people like me. Please help Ime. The phone number for Melaeuca is 1-208-522-0700. They also said that when I responded online there was a disclaimer {there and that was the same as a legal signature. The disclaimer was very long with small print. -- Additional Comments: 1 \did not order anything and I do not want to lbe responsible for products they will try to send me. I want nothing to do with this lcompany. (Complaint Info CRA Dispute Responded (Complaint Info CRA Dispute [Resolved(Record 272 of 291 [Reference Number (Created Date (Complaint Source (44619087 (02/13/2013 [BBB ID Boise (Originator Reference Number 110560009414030 (Language [English (Complaint Date (Contact Type (Complaint [Data Source (Organization [DNC? IN [Entered By (BBBBOID-USER [Entered Date (02/13/2013 (Updated By (Updated Date ‘Agency Contact [External Agency (02/13/2013 ‘Transaction Date (Member of armed forces or \dependant? (Consumer First Name Eo) (Consumer Last Name (Consumer Address, Line 1 bio) b«o) (Consumer Address, Line 2 (Consumer Address, City (Consumer Address, State Code (GOLD BEACH OR (Consumer Address, State Name (Consumer Address, Country Code (Oregon JUSA (Consumer Address, Country Name (Consumer Address, ZIP Code (Consumer Home Phone, Area Code (Consumer Home Phone, Number UNITED STATES bx) (Consumer Work Phone, Area Code (Consumer Work Phone, Number io) x6) (Consumer Fax, Area Code (Consumer Fax, Number (Consumer Cell Phone, Area Code (Consumer Cell Phone, Number (Consumer Email (Consumer Age range vo) (Consumer Mifitary Status\Consumer Military Station (Consumer Complaining Company/Org (Consumer Military Service Branch (Company Name [Melaleuea, Inc (Company Address, Line 1 (Company Address, Line 2 (Company Address, Line 3 3910S. Yellowstone (Company Address, City IDAHO FALLS (Company Address, State Code [iD (Company Address, State Name (Company Address, Country Code [Idaho (USA (Company Address, Country Name (Company Address, ZIP Code UNITED STATES (83402 (Company Address, ZIP Code JExtension (Company Phone, Country Code (Company Phone, Area Code (208) (Company Phone, Number (Company Phone, Extension (Company Email (Company Website (Company Rep First Name [5220700 [info@melaleuea.com lhup://www.melaleuca.com [Frank (Company Rep Middle Name (Company Rep LastName | (Company Rep Salutation (Company Rep Comments [Complaint Info Initial Contact Method | [Complaint Info Initial Contact Date | (VanderSloot [PresidenCEO (Complaint Info Initial Response /Method (Complaint Info Initial Response Date (Complaint Info Amount Requested /Method (Complaint Info Amount Requested Value (Complaint Info Amount Paid Method (Complaint Info Amount Paid Value (Complaint Info Product Service Code (4006 (Complaint Info Product Service [Description [Business Opportunities\Work-At- Home [Plans(Complaint Info Law Violation Code (Complaint Info Law Violation [Description (Complaint Info Statute Code (Complaint Info Statute Description (Complaint Info Topic Code (Complaint Info Topic Description (Complaint Info Comments IThave repeatedly told this company that I did not want to buy any products, as [ could Inot afford them at the time. The company |continued to order those products of off my lcredit card which sent me into debt, chargin Ime $60.42 and I received an overdraft fee as well, that was $32.00 After this occurrence I deleted my credit card off of the account ‘Yesterday I checked my bank account, and [Melaleuca had done the same thing yet lagain, sending me in a debt of $84.00. This icompany has cost me $184.84 when I never leven purchased a single product.(I have le-mails regarding the prices of the products they shipped to me) -~ Additional |Comments: { would like my money returned to me, I see this situation as unfair, considering it has put me into major debt for Imoney I don't have. (Complaint Info CRA Dispute Flag (Complaint Info CRA Di [Responded ute (Complaint Info CRA Dispute Resolved(Record 273 of 291 [Reference Number (Created Date (Complaint Source (44619663 (02/05/2013 [BBB ID Boise (Originator Reference Number 110560009408252 (Language [English (Complaint Date (Contact Type (Complaint [Data Source (Organization [DNC? IN [Entered By (BBBBOID-USER [Entered Date (02/05/2013 (Updated By (Updated Date ‘Agency Contact [External Agency (02/03/2013 ‘Transaction Date (Member of armed forces or \dependant? (Consumer First Name Eo) (Consumer Last Name (Consumer Address, Line 1 bio) b«o) (Consumer Address, Line 2 (Consumer Address, City (Consumer Address, State Code LAKE COWICHAN BC (Consumer Address, State Name (Consumer Address, Country Code [British Columbia, Canada [CAN (Consumer Address, Country Name (Consumer Address, ZIP Code (Consumer Home Phone, Area Code (Consumer Home Phone, Number [CANADA oO) xo) (Consumer Work Phone, Area Code (Consumer Work Phone, Number io) x6) (Consumer Fax, Area Code (Consumer Fax, Number (Consumer Cell Phone, Area Code (Consumer Cell Phone, Number (Consumer Email (Consumer Age range vo) (Consumer Mifitary Status\Consumer Military Station (Consumer Complaining Company/Org (Consumer Military Service Branch (Company Name [Melaleuea, Inc (Company Address, Line 1 (Company Address, Line 2 (Company Address, Line 3 3910S. Yellowstone (Company Address, City IDAHO FALLS (Company Address, State Code [iD (Company Address, State Name (Company Address, Country Code [Idaho (USA (Company Address, Country Name (Company Address, ZIP Code UNITED STATES (83402 (Company Address, ZIP Code JExtension (Company Phone, Country Code (Company Phone, Area Code (208) (Company Phone, Number (Company Phone, Extension (Company Email (Company Website (Company Rep First Name [5220700 [info@melaleuea.com lhup://www.melaleuca.com [Frank (Company Rep Middle Name (Company Rep LastName | (Company Rep Salutation (Company Rep Comments [Complaint Info Initial Contact Method | [Complaint Info Initial Contact Date | (VanderSloot [PresidenCEO (Complaint Info Initial Response /Method (Complaint Info Initial Response Date (Complaint Info Amount Requested /Method (Complaint Info Amount Requested Value (Complaint Info Amount Paid Method (Complaint Info Amount Paid Value (Complaint Info Product Service Code (4006 (Complaint Info Product Service [Description [Business Opportunities\Work-At- Home [Plans(Complaint Info Law Violation Code (Complaint Info Law Violation [Description (Complaint Info Statute Code (Complaint Info Statute Description (Complaint Info Topic Code (Complaint Info Topic Description (Complaint Info Comments (Complaint Info CRA Di ‘Melaleuca was usppose to cancel my laccount with them in December 2012. 1 was told by my enroller that everything was done jand cancelled, Last week, I have $88.00 taken out of my account and an email sent to Ime telling that my account was reactivated, ‘Than I receieved an email telling me that {they charged me another $88.00 for my January order, and they sent out the order to lan address that I do not live at. I never recieved an order for Nov but I got charged ‘$88.00, and my account was supposed to be cancelled but they reactivated it without my permission and are now charging me more Imoney, than they charged me $11.14 to reactivate my account but when I went on the their website to get my account number for you guys, it tums out that my account is Inot active yet until I submit an electronic signature and reactivate my account myself so therefore they should not have sent me lout nor charged me for another order for january. I called and asked for a refund and they said that itis not possible. They can send me out another order and I told them {that I do not want another order, the money they took is for my kids medical bills. I need Imy money back and I need to not keep getting charged for more orders. --- /Additional Comments: I want my 2 [payments of $88.27 back plus the $42 NSF charge back and the $11.14 for the reactivation fee. (Complaint Info CRA Dispute [Responded (Complaint Info CRA Dispute Resolved[Record 274 of 291 [Reference Number (Created Date (Complaint Source (44619666 (02/05/2013 [BBB ID Boise (Originator Reference Number 110560009408047 (Language [English (Complaint Date (Contact Type (Complaint [Data Source (Organization [DNC? IN [Entered By (BBBBOID-USER [Entered Date (02/05/2013 (Updated By (Updated Date ‘Agency Contact [External Agency (02/03/2013 ‘Transaction Date (Member of armed forces or \dependant? (Consumer First Name Eo) (Consumer Last Name (Consumer Address, Line 1 bio) b«o) (Consumer Address, Line 2 (Consumer Address, City (Consumer Address, State Code (QUEEN CREEK [AZ (Consumer Address, State Name (Consumer Address, Country Code [Arizona (USA (Consumer Address, Country Name (Consumer Address, ZIP Code (Consumer Home Phone, Area Code (Consumer Home Phone, Number UNITED STATES bx) (Consumer Work Phone, Area Code (Consumer Work Phone, Number io) x6) (Consumer Fax, Area Code (Consumer Fax, Number (Consumer Cell Phone, Area Code (Consumer Cell Phone, Number (Consumer Email (Consumer Age range vo) (Consumer Mifitary Status\Consumer Military Station (Consumer Complaining Company/Org (Consumer Military Service Branch (Company Name [Melaleuea, Inc (Company Address, Line 1 (Company Address, Line 2 (Company Address, Line 3 3910S. Yellowstone (Company Address, City IDAHO FALLS (Company Address, State Code [iD (Company Address, State Name (Company Address, Country Code [Idaho (USA (Company Address, Country Name (Company Address, ZIP Code UNITED STATES (83402 (Company Address, ZIP Code JExtension (Company Phone, Country Code (Company Phone, Area Code (208) (Company Phone, Number (Company Phone, Extension (Company Email (Company Website (Company Rep First Name [5220700 [info@melaleuea.com lhup://www.melaleuca.com [Frank (Company Rep Middle Name (Company Rep LastName | (Company Rep Salutation (Company Rep Comments [Complaint Info Initial Contact Method | [Complaint Info Initial Contact Date | (VanderSloot [PresidenCEO (Complaint Info Initial Response /Method (Complaint Info Initial Response Date (Complaint Info Amount Requested /Method (Complaint Info Amount Requested Value (Complaint Info Amount Paid Method (Complaint Info Amount Paid Value (Complaint Info Product Service Code (4006 (Complaint Info Product Service [Description [Business Opportunities\Work-At- Home [Plans(Complaint Info Law Violation Code (Complaint Info Law Violation [Description (Complaint Info Statute Code (Complaint Info Statute Description (Complaint Info Topic Code (Complaint Info Topic Description (Complaint Info Comments [Treciently bought into this company Imelaleuca and hadnt recieved my paperwork Iwhen this company charged my ce without Ime authorizing the transaction of 76.00. Not lonly am i very upset but know my account is, going to have an overdraft fee because of this.they are trying to hide behind the you agreed to this but i never recienved any [paperwork or notification that my cc was lbeing charged. They tell me i can return the lorder ya that is fine but wont get all my Imoney back cause i gotta pay shipping. I |want my full money back and will never lorder from here again. — Additional (Comments: T want ALL my money back shipping included. (Complaint Info CRA Dispute Flag (Complaint Info CRA Dispute [Responded (Complaint Info CRA Dispute Resolved[Record 275 of 291 [Reference Number (Created Date (Complaint Source (44690861 [02/19/2013 [BBB ID Boise (Originator Reference Number 110560009429106 (Language [English (Complaint Date (Contact Type (Complaint [Data Source (Organization [DNC? IN [Entered By (BBBBOID-USER [Entered Date [oz/19/2013 (Updated By (Updated Date ‘Agency Contact [External Agency [o2/19/2013 ‘Transaction Date (Member of armed forces or \dependant? (Consumer First Name Eo) (Consumer Last Name (Consumer Address, Line 1 bio) b«o) (Consumer Address, Line 2 (Consumer Address, City (Consumer Address, State Code (BRIARWOOD INY (Consumer Address, State Name (Consumer Address, Country Code [New York (USA (Consumer Address, Country Name (Consumer Address, ZIP Code (Consumer Home Phone, Area Code (Consumer Home Phone, Number UNITED STATES bx) (Consumer Work Phone, Area Code (Consumer Work Phone, Number io) x6) (Consumer Fax, Area Code (Consumer Fax, Number (Consumer Cell Phone, Area Code (Consumer Cell Phone, Number (Consumer Email (Consumer Age range vo) (Consumer Mifitary Status\Consumer Military Station (Consumer Complaining Company/Org (Consumer Military Service Branch (Company Name [Melaleuea, Inc (Company Address, Line 1 (Company Address, Line 2 (Company Address, Line 3 3910S. Yellowstone (Company Address, City IDAHO FALLS (Company Address, State Code [iD (Company Address, State Name (Company Address, Country Code [Idaho (USA (Company Address, Country Name (Company Address, ZIP Code UNITED STATES (83402 (Company Address, ZIP Code JExtension (Company Phone, Country Code (Company Phone, Area Code (208) (Company Phone, Number (Company Phone, Extension (Company Email (Company Website (Company Rep First Name [5220700 [info@melaleuea.com lhup://www.melaleuca.com [Frank (Company Rep Middle Name (Company Rep LastName | (Company Rep Salutation (Company Rep Comments [Complaint Info Initial Contact Method | [Complaint Info Initial Contact Date | (VanderSloot [PresidenCEO (Complaint Info Initial Response /Method (Complaint Info Initial Response Date (Complaint Info Amount Requested /Method (Complaint Info Amount Requested Value (Complaint Info Amount Paid Method (Complaint Info Amount Paid Value (Complaint Info Product Service Code (4006 (Complaint Info Product Service [Description [Business Opportunities\Work-At- Home [Plans(Complaint Info Law Violation Code (Complaint Info Law Violation [Description (Complaint Info Statute Code (Complaint Info Statute Description (Complaint Info Topic Code (Complaint Info Topic Description (Complaint Info Comments (Complaint Info CRA Dispute Flag (Complaint Info CRA Dispute [Responded ise Attached document -—- Additional |Comments: see Attached document (Complaint Info CRA Dispute [Resolved[Record 276 of 291 [Reference Number (Created Date (Complaint Source (44788063 (03/11/2013 [BBB ID Boise (Originator Reference Number 110560009456039 (Language [English (Complaint Date (Contact Type (Complaint [Data Source (Organization [DNC? IN [Entered By (BBBBOID-USER [Entered Date [03/11/2013 (Updated By (Updated Date ‘Agency Contact [External Agency (03/11/2013 ‘Transaction Date (Member of armed forces or \dependant? (Consumer First Name Eo) (Consumer Last Name (Consumer Address, Line 1 bio) b«o) (Consumer Address, Line 2 (Consumer Address, City (Consumer Address, State Code [MANITOWOC WI (Consumer Address, State Name (Consumer Address, Country Code Wiscon: (USA (Consumer Address, Country Name (Consumer Address, ZIP Code (Consumer Home Phone, Area Code (Consumer Home Phone, Number UNITED STATES bo) oO) xo) (Consumer Work Phone, Area Code (Consumer Work Phone, Number io) x6) (Consumer Fax, Area Code (Consumer Fax, Number (Consumer Cell Phone, Area Code (Consumer Cell Phone, Number (Consumer Email (Consumer Age range vo) (Consumer Mifitary Status\Consumer Military Station (Consumer Complaining Company/Org (Consumer Military Service Branch (Company Name [Melaleuea, Inc (Company Address, Line 1 (Company Address, Line 2 (Company Address, Line 3 3910S. Yellowstone (Company Address, City IDAHO FALLS (Company Address, State Code [iD (Company Address, State Name (Company Address, Country Code [Idaho (USA (Company Address, Country Name (Company Address, ZIP Code UNITED STATES (83402 (Company Address, ZIP Code JExtension (Company Phone, Country Code (Company Phone, Area Code (208) (Company Phone, Number (Company Phone, Extension (Company Email (Company Website (Company Rep First Name [5220700 [info@melaleuea.com lhup://www.melaleuca.com [Frank (Company Rep Middle Name (Company Rep LastName | (Company Rep Salutation (Company Rep Comments [Complaint Info Initial Contact Method | [Complaint Info Initial Contact Date | (VanderSloot [PresidenCEO (Complaint Info Initial Response /Method (Complaint Info Initial Response Date (Complaint Info Amount Requested /Method (Complaint Info Amount Requested Value (Complaint Info Amount Paid Method (Complaint Info Amount Paid Value (Complaint Info Product Service Code (4006 (Complaint Info Product Service [Description [Business Opportunities\Work-At- Home [Plans(Complaint Info Law Violation Code (Complaint Info Law Violation [Description (Complaint Info Statute Code (Complaint Info Statute Description (Complaint Info Topic Code (Complaint Info Topic Description (Complaint Info Comments This company is taking money from my Ichecking account every month and I'am not getting anything from them. When I called customer service I get a different story from levery customer service person I speak to, "The last gentlemen told me I need to call a Inumber that is only open from hours that I |work and it is impossible. He told me to leave a message, but they tell you to call back with no option to leave a number or message. They have over $100.00 deducted irom my account and every month this {grows as they continue to widthdraw. [am {told there is nothing I can do and they will not refund my money. Please help me before they bleed me dry. You can't quit the pyramid scam with this company without a written signature but apparently they can withdraw money from your account by a [phone authorization, which I never lauthorized, --- Additional Comments: I want Imy money back and out of the pyramid scam they are running. (Complaint Info CRA Dispute Flag (Complaint Info CRA Dispute Responded (Complaint Info CRA Dispute Resolved[Record 277 of 291 [Reference Number (Created Date (Complaint Source (44788067 [02/15/2013 [BBB ID Boise (Originator Reference Number 10560009423844 (Language [English (Complaint Date (Contact Type (Complaint [Data Source (Organization [DNC? IN [Entered By (BBBBOID-USER [Entered Date [o/15/2013 (Updated By (Updated Date ‘Agency Contact [External Agency (02/15/2013 ‘Transaction Date (Member of armed forces or \dependant? (Consumer First Name Eo) (Consumer Last Name (Consumer Address, Line 1 bio) b«o) (Consumer Address, Line 2 (Consumer Address, City (Consumer Address, State Code (ST PETERSBURG FL (Consumer Address, State Name (Consumer Address, Country Code [Florida (USA (Consumer Address, Country Name (Consumer Address, ZIP Code (Consumer Home Phone, Area Code (Consumer Home Phone, Number UNITED STATES bx) (Consumer Work Phone, Area Code (Consumer Work Phone, Number io) x6) (Consumer Fax, Area Code (Consumer Fax, Number (Consumer Cell Phone, Area Code (Consumer Cell Phone, Number (Consumer Email (Consumer Age range vo) (Consumer Mifitary Status\Consumer Military Station (Consumer Complaining Company/Org (Consumer Military Service Branch (Company Name [Melaleuea, Inc (Company Address, Line 1 (Company Address, Line 2 (Company Address, Line 3 3910S. Yellowstone (Company Address, City IDAHO FALLS (Company Address, State Code [iD (Company Address, State Name (Company Address, Country Code [Idaho (USA (Company Address, Country Name (Company Address, ZIP Code UNITED STATES (83402 (Company Address, ZIP Code JExtension (Company Phone, Country Code (Company Phone, Area Code (208) (Company Phone, Number (Company Phone, Extension (Company Email (Company Website (Company Rep First Name [5220700 [info@melaleuea.com lhup://www.melaleuca.com [Frank (Company Rep Middle Name (Company Rep LastName | (Company Rep Salutation (Company Rep Comments [Complaint Info Initial Contact Method | [Complaint Info Initial Contact Date | (VanderSloot [PresidenCEO (Complaint Info Initial Response /Method (Complaint Info Initial Response Date (Complaint Info Amount Requested /Method (Complaint Info Amount Requested Value (Complaint Info Amount Paid Method (Complaint Info Amount Paid Value (Complaint Info Product Service Code (4006 (Complaint Info Product Service [Description [Business Opportunities\Work-At- Home [Plans(Complaint Info Law Violation Code (Complaint Info Law Violation [Description (Complaint Info Statute Code (Complaint Info Statute Description (Complaint Info Topic Code (Complaint Info Topic Description ‘Complaint Info Comments (Complaint Info CRA Dispute Flag {cancelled the subscription w/ Melaleuca back in Oct, 2012 and they kept denying that they rec'd the fux of cancellation , in turn billed my credit card twice and put me lover the limit . they shipped two boxes of [product and the acct. was clearly exled and lboth boxes was shipped back to them . They Ihave since gave me credit for one order return after me insisting to speak w/ a 'manager. They are claiming they have not rec'd the other box back. Unfortunately my boss who signed me up as a member offered to ship the package back so i did not have to pay the shipping costs . She can not find her receipt from the post office , But assured me that she sent it back . I asked one of the managers there to please check w/ the ware house still have not gotten a response i keep calling their but i feel i am just getting the run around.This should never had happened in the first place since this acct. was exled || am getting all kinds of fees from my credit card company because they have put me lover the limit twice. I even had to change Imy credit card # and blocked this merchant irom being able to bill me again.So i am still waiting on one credit due for $64.65 and i Ihave rec'd 2 over the limit charges of $29.00 leach . And this is not fair to me.I don't know what else i can do. Thank You Laura /Maragni -- Additional Comments: $64.65 land 2 over the limit fees of $29.00 each (Complaint Info CRA Dispute Responded (Complaint Info CRA Dispute Resolved[Record 278 of 291 [Reference Number (Created Date (Complaint Source (45196811 (03/12/2013 [BBB ID Boise (Originator Reference Number 110560009459322 (Language [English (Complaint Date (Contact Type (Complaint [Data Source (Organization [DNC? IN [Entered By (BBBBOID-USER [Entered Date (03/12/2013 (Updated By (Updated Date ‘Agency Contact [External Agency (03/12/2013 ‘Transaction Date (Member of armed forces or \dependant? (Consumer First Name Eo) (Consumer Last Name (Consumer Address, Line 1 bio) b«o) (Consumer Address, Line 2 (Consumer Address, City (Consumer Address, State Code (GLENDALE [AZ (Consumer Address, State Name (Consumer Address, Country Code [Arizona (USA (Consumer Address, Country Name (Consumer Address, ZIP Code (Consumer Home Phone, Area Code (Consumer Home Phone, Number UNITED STATES bo) oO) xo) (Consumer Work Phone, Area Code (Consumer Work Phone, Number io) x6) (Consumer Fax, Area Code (Consumer Fax, Number (Consumer Cell Phone, Area Code (Consumer Cell Phone, Number (Consumer Email (Consumer Age range vo) (Consumer Mifitary Status\Consumer Military Station (Consumer Complaining Company/Org (Consumer Military Service Branch (Company Name [Melaleuea, Inc (Company Address, Line 1 (Company Address, Line 2 (Company Address, Line 3 3910S. Yellowstone (Company Address, City IDAHO FALLS (Company Address, State Code [iD (Company Address, State Name (Company Address, Country Code [Idaho (USA (Company Address, Country Name (Company Address, ZIP Code UNITED STATES (83402 (Company Address, ZIP Code JExtension (Company Phone, Country Code (Company Phone, Area Code (208) (Company Phone, Number (Company Phone, Extension (Company Email (Company Website (Company Rep First Name [5220700 [info@melaleuea.com lhup://www.melaleuca.com [Frank (Company Rep Middle Name (Company Rep LastName | (Company Rep Salutation (Company Rep Comments [Complaint Info Initial Contact Method | [Complaint Info Initial Contact Date | (VanderSloot [PresidenCEO (Complaint Info Initial Response /Method (Complaint Info Initial Response Date (Complaint Info Amount Requested /Method (Complaint Info Amount Requested Value (Complaint Info Amount Paid Method (Complaint Info Amount Paid Value (Complaint Info Product Service Code (4006 (Complaint Info Product Service [Description [Business Opportunities\Work-At- Home [Plans(Complaint Info Law Violation Code (Complaint Info Law Violation [Description (Complaint Info Statute Code (Complaint Info Statute Description (Complaint Info Topic Code (Complaint Info Topic Description (Complaint Info Comments ‘The rep who happens to be my soon to be lex-daughter-in-law placed an order but did Inot have the funds in her account to . Since I had placed an order with her 8-10 months learlier using my CC Melalueca had my CC |# on file. Instead of denying her order when her card was declined they used my card \without my permission or knowledge. On ithe 3/3/13 I noticed a pending charge. On the 3/4/13 [called them and was told that it lappeared the reps the charges had gone {through on her CC and the charges on my ICC would be reversed. On the 3/6 I checked my account again to find the pending payment had been processed. They told me they'd have to send a request for UPS to return the order before crediting my card. 1 lasked to speak to a supervisor and was transfered Sadie. After almost 30 minutes on the phone with them I asked to speak to 'Sadie's supervisor. She put me on hold and when she came back said she'd been lauthorized to credit my account. She said it can take up to 10 days and recommended that call my bank the next day to ask them to expidite the credit. On the 8th I called the bank and was told they had not received any requests from Melaleuca. I called Melaleuca again. This time spoke to Jose. I told him that Sadie had not processed the request as |promised. He assured me she had processed ithe request on the Sth and that I should keep ‘watching my account for it to appear. 1 called my bank again this morning (3/11) land was told nothing had been received yet so I called Melaleuca again. Jose wasn't available so I asked to speak with a |supervisor and was transfer to Liz. She told Ime they had to wait until the order was returned before processing the credit but lassuted me that the credit had been [processed on the 7th which was 2 days after JJose had assured me it had been processed.(Complaint Info CRA Dispute il do. d [They have lied to me repeatedly. 1 Inot see that the request has been process through my bank. This should have never happened. It is pure and simple credit card fraud. They are no better than a thief on the street. -- Additional Comments: I want a personal apology for all the hassle they have lcaused me. I want my $$$ back in full now, Inot 10 days from now and it would be nice {to be reimbursed for all the minutes T have had to spend trying to resolve this mess that jwas NOT my fault to begin with, (Complaint Info CRA Dispute [Responded (Complaint Info CRA Dispute Resolved[Record 279 of 291 [Reference Number (Created Date (Complaint Source (45341307 (02/28/2013 Idaho, Attomey General (Complaint Date ‘Transaction Date (Originator Reference Number [214497 (Language English (Contact Type (Complaint [Data Source (Organization [DNC? N [Entered By IDO1-USER_ [Entered Date (02/28/2013 (Updated By (Updated Date ‘Agency Contact ‘External Agency (02/28/2013 (02/02/2012 ‘Member of armed forces or dependant? (Consumer First Name (Consumer Last Name (Consumer Address, Line 1 (Consumer Address, Line 2 b(6) 'b(6) bio) (Consumer Address, City (Consumer Address, State Code [Consumer Address, State Name [Consumer Address, Country Code [Consumer Address, Country Name [Consumer Address, ZIP Code (Consumer Home Phone, Area Code PLEASANT HILL CA c USA UNITED STATES 'bi6) G) via (Consumer Home Phone, Number (Consumer Work Phone, Area Code 'b(6) (Consumer Work Phone, Number (Consumer Fax, Area Code (Consumer Fax, Number (Consumer Cell Phone, Area Code [Consumer Cell Phone, Number [ConsumerEmail [Consumer Age range (Consumer Military Status Consumer Military Station (6)‘Consumer Complaining Company/Org, (Consumer Military Service Branch (Company Name /Melaleuca, Inc. (Company Address, Line 1 (Company Address, Line 2 (Company Address, Line 3 33910 § Yellowstone Hwy (Company Phone, Number (Company Address, City IDAHO FALLS (Company Address, State Code 1D (Company Address, State Name Idaho USA UNITED STATES ‘83402 ‘800 [2823000 (Company Phone, Extension (Company Email (Company Website (Company Rep First Name (Company Rep Middle Name (Company Rep Last Name (Company Rep Salutation (Company Rep Comments (Complaint Info Initial Contact Method Fax (Complaint Info Initial Contact Date (Complaint Info Initial Response Method (Complaint Info Initial Response Date (Complaint Info Amount Requested /Method (02/02/2012 (Complaint Info Amount Requested Value (Complaint Info Amount Paid Method (Complaint Info Amount Paid Value (Complaint Info Product Service Code ‘$800.00 (0304 (Complaint Info Product Service Description ‘Multi-Level Mktg\Pyramids\Chain Letters (Complaint Info Law Violation Code ‘Complaint Info Law ViolationDescription (Complaint Info Statute Code (Complaint Info Statute Description (Complaint Info Topic Code (Complaint Info Topic Description (Complaint Info Comments (Complaint Info CRA Dispute Flag (Complaint Info CRA Dispute [Responded ‘Complainant notified business that he was dissatisfied with their product. He canceled future shipments, Complainant hhas returned unwanted products to the bbusiness and requested a refund. Business ‘continues to send products to ‘complainant's previous location. The ‘current residents have returned the products to the business but business has not issued a refund to complainant. Now ‘business debits complainant $55 per month land sends nothing to the complainant. -— ‘Law Violation Code: Unordered (Goods/Services (Complaint Info CRA Dispute Resolved[Record 280 of 291 [Reference Number (Created Date (Complaint Source (45419691 (04/23/2013 FTC Call Center (Originator Reference Number (Complaint Date ‘Transaction Date (Language [English (Contact Type [Complaint [DataSouce——~ none of them link of proof: lhttp://g00.21/x1GHH All of the proof are iprinted or pdf version from e-mail come {irom puritans pride and order history from my account in www. puritan.cor (Complaint Info CRA Dispute [Responded (Complaint Info CRA Dispute Resolved[Record 33 of 33 [Reference Number == 45475760 (Created Date (04/09/2013 (Complaint Source Internet Crime Complaint Center [Originator Reference Number ——=SIGQ4Q917181671 [Language —S—S—~SC gis (Contact Type (Complaint [DataSource ——SS~S~SCrganization pNts—“‘=‘~sS™*™*™*~*~*~*COUNN [EnteredBy —~—~—~—~—~« Se b6) (Consumer Middie Name (Consume Cat ie | 6) (Consumer Address, Line 1 bo [Consumer Address, Line2 [Consumer Address, City —~—~—~—~(iLINDEN. (Consumer Address, State Code cA (Consumer Address, State Name Califomia [Consumer Address, Country Code (USA (Consumer Address, Country Name UNITED STATES (Consumer Address, ZIP Code bo, (Consumer Home Phone, Area Code _b(6) (Consumer Home Phone, Number (6) [Consumer Work Phone, Area Code [ (Consumer Work Phone, Number (Consumer Fax, Area Code f (Consumer Fax, Number i [Consumer Gell Phone, AreaCode f {Consumer Cell Phone, Number [ConsumerEmail UG) (Consumer Age range [50-59 Consumer Military Status(Consumer Military Station f (Consumer Complaining Company/Org_ { (Consumer Military Service Branch (Company Name (Company Address, Line 1 t (Company Address, Line 2 f (Company Address, Line 3 (Company Address, City (Company Address, State Code NY (Company Address, State Name 'New York (Company Address, Country Code USA (Company Address, Country Name (UNITED STATES (Company Phone, Area Code ‘800 (Company Phone, Namber (6451050 |Company Rep First Name (Company Rep Middle Name (Company Rep Last Name. \Company Rep Salutation (Company Rep Comments (Complaint Info Initial Contact Method | (Complaint Info Initial Contact Date (Complaint Info Initial Respons Method (Complaint Info Initial Response Date [ (Complaint Info Amount Requested Method (Complaint Info Amount Requested [ Value [Complaint Info Amount Paid Method [Credit Card (Complaint Info Amount Paid Value ($244.89 (Complaint Info Product Service Code [9000 (Complaint Info Product Service Description (Other (Note in Comments)(Complaint Info Law Violation Code (Complaint Info Law Violation [Description (Complaint Info Statute Code f (Complaint Info Statute Description f (Complaint Info Topic Code (Complaint Info Topic Description NOTE: To prevent interference with pending law enforcement action, prior to ‘any investigative action, please contact the IC3 at SEARCH@IC3.GOV. Please check the "CSN Record Details page - Data Reference field” link for further details on IC3 data, -— Incident description: On 1/29/13 a charge of 244.89 showed up on ‘my Central State Credit Union Visa ‘Statement. The CU had put a stop on my credit card because it said a suspicious ccharge had been made on my card. I called the 800 number for Puritan’s pride, a vitamin supply company, and they said that my correct billing address had been used but the "ship to address” was to a different state, They said they had (Complaint Info Comments intercepted the package and would credit ‘ny credit card but no credit came through. called again and they said their fraud dept would look into it but could not issue credit, My credit union will not remove charge unless I have a police report even though I've been a member for over 35 ‘years. Stockton PD took my report but fafier a month it was rejected because I am in the County and not their Jurisdiction. ‘The County Sheriff Dept. said they will take a report but not sure who's [jurisdiction it is in since the intemet was ‘most likely involved I needed to file with the PBI. In the mean time I'm accruing, interest on the unpaid balance on my credit ‘card. That card has been canceled and new lones issued int Info CRA Dispute Flag (Complaint Info CRA Dispute Responded (Complaint Info CRA Dispute Resolved f (ComAs a Consumer Sentinel Network member, you must properly protect any information printed, downloaded, or otherwise removed from the Network as stated in OMB Memo M-06-16, Please delete or destroy this, information within 90 days unless its use is still required for law enforcement purposes. When destroying the information you should burn, pulverize, or shred the information saved in paper format and destroy ot erase information that has been saved electronically so that it cannot practicably be read or reconstructed. Proper erasure of electronic information must include the overwriting or "wiping" of the information from the electronic media on which it is stored.Fina, Joan E. Monday, January 22, 2007 2:49 PM TX Stbjet: Haale oe aA From: rob@altresearch.com [rmacarthur@ altresearch.com] 4] t g Mu Please send me any correspondence between the FTC and Herbalife International from January 1st 2006 to January 21, 2007. Robert MacArthur Alternative Research Service, Inc. macarthur @altresearch.com This material has been prepared by Altemative Research Services Inc., a Connecticut-registered Investment Adviser, employing appropriate expertise, and in the belief that its fair and not misleading. The information upon which this material is based was oblained from sources believed to be reliable, but has not been independently verified. We do not Quarantee its accuracy. This information is not to be used as the primary basis of investment decisions. Copying, faxing, replicating, oF quoting from this report without the express written consent of Alternative Research Services inc. is forbidden.’ This is not an offer or solicitation of an offer to buy or sell any security or investment. Any opinion or estimates ‘constitute our best, and are subject to change without notice. This material is intended for use only by professional or institutional investors and not the general investing publi. The firm does not make a market or hold positions in the securities mentioned herein, nor does the ficm maintain any investment banking relationships in such securities.UNITED STATES OF AMERICA FEDERAL TRADE COMMISSION ‘WASHINGTON, DC. 20580 FB 14 ogy ‘Mr. Robert MacArthur Alternative Research Service, Inc. 633 Danbury Road, #24 Ridgefield, CT 06877 Re: — FOIA-2007-00341 Herbalife ‘Dear Mr. MacArthur: This is in response to your request dated 01/22/2007, under the Freedom of Information Act seeking access to any correspondence between the FTC and Herbalife Intemational from January 1, 2006 to January 21, 2007. In accordance with the FOIA and agency policy, we have searched our records, as of 01/24/2007, the date we received your request in our FOIA office. We have located 23 pages of responsive records. 11am granting partial access to, and am enclosing copies of, the accessible records, One page, and portions of other pages, are subject to two of the nine exemptions to the FOIA’s mandatory disclosure requirement, as explained below. Lam withholding one responsive page which is exempt from disclosure under FOIA Exemption 3, 5 U.S.C. § 552(b)(3), because it is exempt from disclosure by another statute Specifically, Section 21(f) of the FTC Act provides that information obtained by the Commission in a law enforcement investigation, whether through compulsory process, or voluntarily in lieu of such process, is exempt from disclosure under the FOIA. 15 U.S.C.§ 57b-2(f), see Kathleen McDermott v. FTC, 1981-1 Trade Cas, (CCH) 63964 (D.D.C. April 13, 1981). Enclosed are 22 pages of responsive complaints that consumers have sent to the Federal ‘Trade Commission (“FTC”). You should know that the enclosed complaints have not necessarily been verified by the FTC. Therefore, you should make you own judgment about relying on the information provided. I am denying access to consumers’ names and addresses, and any other identifying information found in the complaints. ‘This information is exempt from release under FOIA Exemption 6, 5 U.S.C. § 552(b)(6), because individuals’ right to privacy outweighs the general public’s interest in seeing personal identifying information. See The Lakin Law Firm v. FTC, 352 F.3d 1122 (7th Cir. 2003), If you are not satisfied with this response to your request, you may appeal by writing to Freedom of Information Act Appeal, Office of the General Counsel, Federal Trade Commission, 600 Pennsylvania Avenue, NW, Washington D.C. 20580, within 30 days of the date of this letter. Please enclose a copy of your original request and a copy of this responseRobert MacArthur ~ Page 2 If you have any questions about the way we handled your request, or about our FOIA. regulations or procedures, please contact Margaret B. Woodson at (202) 326-2417. Also, if you wish to make a comment or suggestion about the way we have handled your FOIA request, you ‘may do so through the link found at http://www fte,gov/foia/contact. htm. Enclosed: ‘Consumer Complaints- 22 Pages1262007 Naoopson ‘Transaction Ss? ¥ Consumer Ref No. 9685067 Contact Type:Complaint sour Comments: Consumer wants to know if a company Herbalife is a legitimate company. Consumer states he found them in an internet search. Consurer states they are offering him a mitilevel marketing plan. Consumer was asked to pay 290.00 to join created By: BMORGAN created Dats 03/07 Updated By Updated Date org Name: TOLL FREE NUMBER AND CONSUMER SENTINEL Ant Requested: 230.00 ant Paid: +09 Payment Method: Unknown Agency Contact: Phone Complaint Date: Initial Contact: Unknown eraassceron vena cou/OT/08 Initial Response: Unknown Product/Service: Multi-Level Wktg\Pyramids\Chain Letters statute/Rule: © Act Sec 5 (BCP) Law Violation: Deception/Misrepresentation — tase nawes [OMB a) denos: cit Bain svaves 25s [O1B) fork prone (BYE) nit: sen mente! (EVE) Age Range: 40 - 49, Page 1 of 23Company Company: Herbalife city Country! LOCATION NOT REPORTED URL: Email: Phone: 4) Company Representative Associated Company 1262007 waoonsow Page 2 231/26/2007 Naoopson ‘Transaction Ref No.t 9666667 Contact Type:Complaint Source: Consur Comments: MAIL: The consumer's letter was forwarded by the Georgia Dept of Law. The consumer writes that he contacted Herba! International in regards to drawing in new customers. The consumer purchased leads that were supposed to lead him to recruits but notes that they did not. The consurer feels that the system provided was faulty. No email address was provided. crested By: BROWN Created Date: 12/28/06 Updated By: Updated pate: org Name: TOLL FREE NUMBER AND CONSUMER SENTINEL Amt Requested: 700.00 Ant Paid: 700.00 Payment Method: Not Reported Agency Contact: Mail Complaint Date: 12/04/06 Initial Contact: Unknown cretimacenen never 2/04I08 Initial Response: Unknown Product/Service: Multi-Level wktg\Pyramids\chain Letters Statute/Aul © Act Sec § (BCP) Law Violation: Deception/Misrepresentation Consumer Cenpiaining conpany/org. tase nae: |(D)(6) First: (b)(6) Address: ()(6) city: Flowery Branch State: GA 2ir| Country: UNITED STATES work phone [(b)(6) xt Fax Nunber: Hore Nurber:| Email: Age Range: Page 3 of 23Company Company: Herbalife International city state: NR Country! LOCATION NOT REPORTED Email: ORL: Phone: 4) Company Representative Associated Company 1262007 waoonsow Page 4 23‘Transaction Ref No.t Conmantst created By: Updated By: org Nane: Amt Requested: Amt Padi Agency Contact: 1/26/2007 Naoopson 9616143 Contact Type:complaint Source: Consumer 7¢5? ¥ contacr sewemsue=e. cov 20k woRE colaa2 aNEOMAZION. 2260, fo eesien INsSReaTattce WITH PENDING ACTIONS, PRIOR 70 ANT Tice her #{[DJ6)— Jet nave reason vo tezieve thee five indicated g Fear S676 Cana SRT TA CoG Reference 5251555 Wimbers, Language: Enaish ‘Contact Type: Complaint [Sees fea SRT Pe BSE fl a TET evan Va cad ais ht 53H Sa min TT TT treed ward esfuneny advo poten trngctnor: rs: eee meno whal | eget pabeve el ‘my unemployment was going to be more long-term than | had expected, VWhen | saw an email from onindpen erbaledstuins! wes ole espa a unpedal ne chen f-be my om bose jand make “thousands of dollars a month.” | realized it would be hard work, and not just @ get-rich-quick scheme. hoe observer good en sale |utded my OK cham) osteo lm so tobny ete Company Artne ere ov ani noel halo nate hw tush herdvek po fe remate et nel tow tag hetucton, wae yi ah mae ey tan errno etl mae 6 | ney on stvecgaebouds epionetne it Set omy caste eclonse myapes grees a re oteucs os conpany nuoundavias rotiiginrs hana cet doin! pander. The pepe nd ao ay el romtvere wane gh ph be uri cg tr nee 1 a6 ok tg ant cls for on vey tape pte wee nay as mhcon ce wae eve wat geimy mom bash. bel eats ime sen alo va eho opal ta ae onl Serer reer mot ic ee ots tm em. Thay ave tir plicy but hey soaking fes and make you poy fer your sem shipping and handing, so hs mak nt warn he hase of sending a stu back. Entered By: RLOPER = Biy Dae! 172008 Updated By. JOE: Upd nied elated ‘Updated Date: 1710/2005 ‘Complaint PUBLIC USERS - CS Product Service ut-Levs iki yranias\Chain Lalas Souree: ‘Colle 7 ‘Arnount S276 ‘Amount Paid: 52.778.22 i agency nia Law Violation: Deceptonfitsrepresenicion Fraud Complaint?! ‘Consumer StatelProw Wisconsin ‘Country: UNTED STATES ‘Work Number: | EM ‘ge Range: 30: 38 Swbject Bit: Representative ani Kinak Name: bitps://www.constmersentinel gov/pages’RecordDeta locumentNumbers: 10/6/2008Page 16 of 67 Fans OFT Tomar Sea ERNE CATS Retornce 5811221 imbes L Language: Enaish or e ‘tay igs up to iat ion sis hw ndarcanding a ea wi ard you Soa ur ach hal ended up suppose to aly cot S600 ended up costing over 4000 whlden cat that as het ‘vore tous. hen conditng call, pecpeexk here ar any moe hisden cost the companies ‘answer would be no, However, there are several costs which people should be aware of with this company. Yes. |Tonu ite to see my money tlumed but ago dort went see ober gt nectar, Requested: Payment Ser Credit Card Agen sina Method: contac: “Complaint #57 "Fansseton (72008 a intial Contact: Pint ‘StauteRule: FTC Aa Sec 5 (GCP) Topic: ‘Complaining! Companyiorg.: Satsibvon Caivonla County: United Sales URL: "Phone Number: 410-5600 Representative Mieleca Ocheenbeln ‘Tite: | Mame: | i i bitps://www.constmersentinel gov/pages’RecordDeta locumentNumbers 10/6/2008Page 17 of 67 Record #17 of 66 Concumer Sentinel Network Complaints Referonce’£264187 Number: | ‘Eonmonts | pursuant a acing aa epi of $100 pa ead: i de ha aly purchad Toate ata pice of $100 parla fra tt of $8. 20000 te my corer that 17 of tha ead ere "ad oe siete targa therefore, causing me ass of $1,700 fr hese uote ads. There were other leads thal | would consier “not good leads" ut these were the most obvious. Ihave es. ete) nyt! FTE ‘Armour $100.00 Requested: f Payment Vike Tanster ‘Agency inter “Announ Paid: 1,700.00 Method: ‘Complaint FIVE oo Dae Intl Contact in Person Contact: ‘StauteRule: FTC Aa Sec 5 (GCP) Topic: api compar ~SatiProw:Weeingon County: Uniled State ui Phone Number: 424-7241 Representative Larry Halls Tide: | Mame: | Ll locumentNumbers: 10/6/2008 bitps://www.constmersentinel gov/pages’RecordDetaPage 18 of 67 ‘oonstimar Sentinel Network Complaints Records 8 of Reference 768868 ‘tiginator? Reference, Number: Language: Eralsh Sour: Const " Gomnments: ‘The company ad is raudulerd in the vespadt thal indicates wllmaich your naads and Skile with 8 Sarai) tue fom the evtenste research intah al aplans are matcied wala ml tev mat ng [scheme for Herbalife, The emu ald ve for stpp tome (nd back ham of enfin packet i eit Repisontatve Lind cd Osan ison Tite Tame! | locumentNumbers: 10/6/2008 bitps://www.constmersentinel gov/pages’RecordDetaPage 41 of 67 Fcord G66 Cana SRT RTA CoG Reference 1875057 Wmber Lanoinge: Era Contact Type: Compl source: Conut one? cea "em | ae A a Si BBS ty |S a wT the vas ding a thoy toh oda. Ho prebabyaneired to ane od. They mild mo win ern rece Hs one hing bt when you achat norman afr you payor kis matting ty iret Has Frou chat ow afore pid $3401 wed rot have pa a. Ty sarc ies money fr produits other | dnt tink se and pulse evening | aso canceted hal cod card cas soma edo charge me a sve the produc. They water ey apy hme hae alts maton haves Selo mom the begining, you ish ave 0 you can ee ho Hey hook pape tothe lame knw nd wll dy ml to you The dd, howsver, sre me some prod fry omy. used aro fet aye arid ot Tho ae ful and make yuteeltb, Thank outer our ine. Entered By: DGROSSNGKLE de anne aoe - Updated By: IBOLEN ‘Complaint PUBLIC USERS Cis ‘statuteRule: FTC Act Sec 5 BCP) Tope: L ‘Complaining’ companylorg. First Name: ‘Address 1: Representative Dick Tosh bitps://www.constmersentinel gov/pages’RecordDeta locumentNumibers 1062008Page 42 of 67 Fans aE OTT Cos Sea NOE CATE Reference 1807165 mbes \ Lawn Eos Ee eerie ~- ca ew, - a —_ aan sen al vd Sa Bog eb SRB a OG vests aos manny ni congany posi ono metg rss na oss ste od [sour or tinge sco 29 rumins on rag cleat ot il ermany sah, nase hay toe ih are ame er compan btw con pesrets es era [perenne sn btlene te franca soda op ou Requested: Payment Bank Kecini abit Tietnod: ‘Complain 7372002 ee OME intial Contact: ivi ‘StauteRule: FTC Aa Sec 5 (GCP) Topic: pi compar ‘StateiProv: California Gouny: ited Ses Representative Jerry Welch Tite: | Name: | I | 10/6/2008 locumentNumbers bitps://www.constmersentinel gov/pages’RecordDetaPage 43 of 67 ecard 856706 Teaaume Sn NE Cogan Reference 1918008 ‘ig wwarber| Ratwrnee| ane Langwige: Era Eomtaa Type: Campton onauet ne? md yt alae to Spending sand han at gi ahaa rola To haa aks ONS of mene Hata wort is you Jour matey back oa the prod you uy a can get ld. Than you pit ton anierneleucton te Tot to get a coupe of bucks bck, they harass you becatse you ere lng her rede! nan unsavory ve. hve goten threat fom them saying ho cat dot Ott [people sheld know wnat a FIP OFF these people ate so tha ey drt gotten io. “Arun 3.30000 ‘avout Pa: $3500.00 Requested: f Payment Bank Kecini abit ey ra taetnod contac a ‘Compan 387 Transaction Fii8005 Date: intial Contact: iniernet Web Ste FIC Aa See 5 807) StatlProv: Eaiforia ‘County: United Sale URL Phonetiimber: 4105600" Tite: | i locumentNumbers: 10/6/2008 bitps://www.constmersentinel gov/pages’RecordDetaPage 44 of 67 Contact Type: ample ON iar ping is S836 gv 8 Vary Vag Wfrlon postage hich had & mba offal eins foe ar ranng wae gh hada pay eee $298.00 spl of hr prose (tl no ling Ret ing ins ako pay snthr $100 fora ning eet ad wouldve to pay the anther $900 3 ir more tenng packages becauce thas vata going to ed BYE DKNOMMES Payment Visa Cred Cara ___ Method: | “Complaint 28 a intial Contact: Iniemat Wieb Ste | Law Volaton: Desapiontilxoesntaton Fraud compuint _StateiProv: ‘California ‘Country: United States Representative Anita Mac Mame: bitps://www.constmersentinel gov/pages’RecordDeta locumentNumbers: 10/6/2008Page 45 of 67 Record #5 of Conair Sentinel Netvork Complaints Reference/1836812 Number: Language: Enalsh Contact Type: Request fr nfomaton Source: Consume Ne? 1S COMPANY CALLED SUCCESS CONNECTION WHICH SEEMS T6 SEL[ HERBALIFE PRODUCTS ~~ (RES EKPLOYEES FOR BUSSINESS... WANT To RNOWIF THIS COMPANY Is A FRALD AS SOONAS JOSSEELE BECAUSE | FAVE ALREADY BOUGHT THOR FIRST PACKAGE AND THEY WANT ME TO 00 ___BHEAD AND BUY THE SECOND PACKAGE, PLEASE CALL ME AG SOON AS POSSIELE Brera By: HELIO ‘Comments: Bate: 14/2002 Requested ' Payment inc Ess Cel aid ny ert ee oe _ a a ES eae _. eee }. ntti Contact: Phone: ‘ate: ie er aw fotafon: Citar isthe Vision inthe Comment ! Fe Tope Fiaiiay ~SateiProw: Ench Cokmbia, Canada ‘Country: Canada Phone timber: 74-0018 Representative kevin unknown Tide: | Mame: | Ll locumentNumbers 10/6/2008 bitps://www.constmersentinel gov/pages’RecordDetaPage 47 of 67 Faxon BT S706 come San NE Capa Reference 1690578 ‘Originator 10 1070114495619 Number: Language: Enaish ‘Contact Type: Complaint Sean Cora ai “Geomments: CONTACT SENTINEL @FTE GOV FOR WORE COMMENT INFORIIATION ALSO, TO PREVENT INTERFERENCE WITH PENDING ACTIONS, PRIOR TO ANY INVESTIGATIVE ACTION CONTACT THEIFCC cT (204)362-4912 AND SPEAK TO SSA CINDY ALLARD, SSA STEVE ANDERSON OR SSA MARK SYKES.As exenedin the previous ltr, |retumedthe merchandise fo Habel and they wi ot give mete rund deserve. They clam tanec sent sete ard statement daling He amount pai forth ales, yt | sent tes. itiea Bye Foc eitey a q Updated By: ABOLEN ~~ Upatatea Date: 214/2002 Product Savce ja Routed Pay il Repaid ‘Complaint 772001 ‘Transaction 5/2/2001 Dae: oa, iii Gonaet:jineratWab Se ta ‘SatuteRule: FTC Aa Sec 5 BCP) opie: | emptaining | Companyiorg.: ‘State/Prov: Massachusetts ‘ountry: UNTED STATES Subject: Herbalife intomational “Address: 8600 & La Cleega ved ———_— Gly: inglowood Batibo Caitrla oun: Uned tales URL bitps://www.constmersentinel gov/pages’RecordDeta locumentNumbers: 10/6/2008Page 48 of 67 Record #48 OF 66 Concumer Sentinel NetWork Complaints Reference! 404273, Number: Language: English Oe pte - aa ‘ansumar ais thal dha was old of & laa pl call Harbalifa ain ha and. Tha sarcumar condacied a letbalfereprecentaive tod cut more about the product and is side affect. The consumer tld the jepresentalie thal she curs from high blood pressure, and she was fold thal she could use tis product, aus tis all natural. The consumer begen taking the pills for about a year, an she naticed her Hood ressue was going yp but she didnot know vy. The consumers sister begen ordi this product, and when product armed & had a warning label oni that stated that fyou suffer fram high blood pressure, do not ws I. The consumers bottles neve had that warning nf, end she was deceived by the rep. tn she rst Jnased the product Tiansate Date: Initial Contact: Phone Inia nko r nego ‘Staite? FTC Aa See 885) Law Votan: Décoptontitsepresention opie: Fraud Y tl Compan? otpaing| ‘CompanyiOrg.: Fst ame: [17 Adarss 1: SaraPror Se ouniny: UNTED STATES Work Mumber Bt ‘Age Range: | Subject : 5 Sujec: Haein G¢Aneicine ne S ‘Adaess: Urinoain ‘ly: Loe Angelis : ~StatelBrow California County: Une tls Representative Linde Bassey Name: 10/6/2008 locumentNumbers: bitps://www.constmersentinel gov/pages’RecordDetaPage 49 of 67 Fans OFT Tomar Se ERNE CATS Retorence 1386351 mbes | Lamguags? Elst Contact Type: Compl Souree: Consurt onc? N ‘Eoinmants? Consume aa thal a won faa ton pam salng Hea aha Nao sda a dat ni | ic were in the sponses io they ae having oben sh a hes at of compli thre fa, He sated hat fey ond taling you ta hey vl goto a elatve to purchage the proc, Consumer kel atthe havoo dere prot en ste Consumer stated ha they are eet he vk home rogram in tet area (20 many people are sang inthe eee and they earmot get ese hey need Entry Date: 52001 ~Eniered ye APROCTE ‘Souree: “Amount Requested: | intial Contact: in Person ‘StoruteRe: FTC Ae Sec 8 BOF) ‘Topte: api compar Ee ations iy: Siaaron juangan 2 Goan UNTED STATES Home Number: ‘Work Number: | Be ___ Age Rs _ Subject: Hechaitimemationsl "adress: 9600 La Ciengo — ~ ity: Inglewood StatlProv: Caiforia ~ Phone Wiimber: Tite: | i 10/6/2008 locumentNumbers: bitps://www.constmersentinel gov/pages’RecordDetaPage 50 of 67 Fars OFT Tomar Sea ERNE CATS Reference 1527758 mbes | Language: English sane ee = phar ——E oc ensure ad thal i oceved & Cal ai iWon aa ate lr: ehh alae eae alo sen $39.0 for 9 packogs af rmson en tht sight Managsmeet Nutioal Prise Clscovered hat te a Lev! gor yam Pln hey be hat nd ether partcpents neon ‘weld eso pay 598.0 fer the package fo. Inthe past year since sind the busines he has ost [out $60,000 00 : Entered By: MLASRAGO iy ate RTT peated Gate: 3722/2001 rated! tal: ____ Subject: [Herbalife international ‘Address: 9800 La Ciengo - oS ea levood Seiion alo gest oo NS Ud Sas ‘area Code: 10 “Biome Hlimber: 10800 Bt: Representative Lay Clark Tie: nanage ame: Sharon Clark I bitps://www.constmersentinel gov/pages’RecordDeta locumentNumbers: 10/6/2008Page 51 of 67 Record 51 oF 66 / Concumer Sentinel NetWork Complaints Updated By: 16 a ‘CompiainéPianing ad oration BOP Source: | ares — Requested: Payment Vise Cina Cd i Comptaint 37337600 or inal Contact: Kia L Response: | ‘StatuteRule: FTC Ad Sec 5 (BCP) Law Violation: Deceptiontilsrepresentation Tople: | Fraud I Complaint?: ‘Consumer ‘Complaining! Companyiorg.: First Name: ‘Address 1: ‘ity: Figh Spring BiatoiProw Fiona 20; ‘Country: LNTED STATES Home Number: Work Number: Fax Number: Ext: | 10/6/2008 locumentNumbers bitps://www.constmersentinel gov/pages’RecordDetaRecords 57 oF 66 | Concumer Sentinel NetWork Complaints Reference) 1086228 Number: Language: Enoch ‘Contact Type: Complaint Soureet Const one Ne es ‘Goanments: Consumer ait goon egies pao. mins, dh dna ees a wight Disa Ta that aher dant were onthe oducts or allan # year efoe losing aight Consumer layed the a ete nena wid 5 een fo almost 1 yes MCP By ee ‘Complaint Wisconsin Dep. of Agriculture, Trado, and Soures: ConeunerPro. voter Finan a 5140000 gy ain A Representative Sisan Rule Name: | L bitps://www.constmersentinel gov/pages’RecordDeta locumentNumibers 10/6/2008Page 3 0f 67 ecard #36766 Cana Stl RTA CoG Reference 018825 git! Wmber Retro, Lnoinge: Era Soiree: Const “Comments: Consumarraeshed wa nal “Tha Li Biue Book which contalned promises ef iehas. Consumo oidarad Tat age for $95, which contained flss claims, she requasted har money back and was begged to wait unl she received het fee 2nd package. Inthe 2nd package was Herbalifé’s NRCG, a produc that Herbalife was ordered 0 place labels on, stating ths product contained caffeine (they have not, Consumer decided to become a upenisor Executive A there were diftent lve of ety) and alr providing company with $3000 to ay “she had to pay another $1050 to Cis Carey al S&C Marketing then she hax to obiain a wb sit, then was ee ‘get a voice mellbox number o print ner Litt Blue Books for $22.00. And beter she gt her books 1» again she was told Chris wlth S&C has a naw vabste, I's called ebook and inowdst for her to succeed she a (have the eboak, che paid $185 for that. Shwe than had to pay for a3 month commitment on the wheel at ($231.78 a morth and 800 leads andthe Infarmouse 2 calls which ran up phone bl $800 n long ds. calls, ‘Consumer dldthe vtk spent the money and: Cis wants the leads she pal fr Why? so she can rerifselvor whatever to pul money n Chris's pocket. The product consumer wa seling "Herlte" was clted as ing ene, potently lethal complications invaving cardac dysfunction and hae caused the death of four ple. (Consumer seni alter, dated 10/300, 0 AG In FL, they sent copy toFTC. The ltr i @ complaint ‘same. above ated By: ARICHAROSON omplaint TOLL FREE NUMER Source: SENTINEL ‘Code: Health Care: Ditaty SupplementeHerbal | Renedes “Amount $4,080.00 “Amount Paid $8,000.00 RPE a ae sls poses Payinant Cosh Cock Agency il then ~~" Complaint 777873000°~ Law Violation: Deceptontvisrepresentation Fraud” complaint: oncumer [ igh pings StateiProve = Country: UNTED STATES ‘Associated Subjects Company: Herbalife internacional bitps://www.constmersentinel gov/pages’RecordDeta locumentNumbers: 10/6/2008Page 54 of 67 ‘company Type: iAiite lenge Bid, hitps://www.consumersentinel gov/pages‘RecordDetails aspx SdocumentNumbers=1-2-3~.. 10/6/2008Page 57 of 67 cava FoF 0 Const Sea TR CaS Reference 968825 imbes | Ligiage Eneich Contact Type: Compl “uuree onc? -ncumar Enid n lsibitorchip wih herbals. ne Taquested aatind dis Yo misrpe ln eanivad and/ad. | ly tecelved arefund of $20. consumer Is unable to contact her sponsor. company wl net respend to ‘eonsumer ingury By: EN ~ omplit TOLL FREE HOVER AND CONSUVER Snes ceNTHEL ‘imu 625.00 Reuected Response Law Wolaon: Decopiontdsropssentation Fraud compat onsumner ‘StatelProv: New York Country: UNITED STATES ac nl Si cases porlsceon oe — : Saabien Eas ree aaa io 10/6/2008 locumentNumbers bitps://www.constmersentinel gov/pages’RecordDetaPage 58 of 67 Record 57 OF 66 Concumer Sentinel NetWork Complaints Reteronce’s 2586 Number: Language: ‘English source: Cons Ne - pens I crt nou are ia igi gavin ts cae bul marl th say Afr bang aproachad abot latte by an independant strbor-| decd to chack cut tak wot, They clam on tha web thet ‘their products contain a superior blend of vitamins, minerals, etc. Considering the recent action between Papa ‘Sans end Peze Hora wha ges Hea the iho clin ts poate spit be cheer Supplements? know hebelfe hes been investigated efor andl hope youcen use Gis new slant © ge eam Entered By: FTUCKER ity ate! Faariogs __..Updated By: as omplant PUBLIS USERS CIS Sour ‘Agency ine contac: “Transaction 8/10/1999 Date: Intl Contact: jn Potton tna” r Recponce: Cha See 5 8P) Law Volation: Dacoptonfasreprosentatn Fraud ‘statuteRute: Topic ‘Consumer Complaining! Companyiorg.: First Name: SaieProv Fear ‘ouniry: UN TED STATES ‘Work Number: [> Tajibvon Cairo County: Und Stles eles Prone Winer: Representative Jace Renald Tite: ‘ame locumentNumbers: 10/6/2008 bitps://www.constmersentinel gov/pages’RecordDetaPage 59 of 67 Record 58 Of 66 | Concumer Sentinel NetWork Complaints Referonce'808043, Number: | Language: Enalish ti ererert — aoe: seat ee “Comments: Consumer foc thats business oppariniy Wedbab and swatch. Consimar cals thoy dd ie icelo sed Wigs ‘StatutaRRue: FTE Ad See 8 GCP) {Law Violation: TSR: Cther Deception or Abuse (ots in ey ol cont cise ompiaining| cones oh ane BiatoiProw: Georgia ‘Country: UNTED STATES bitps://www.constmersentinel gov/pages’RecordDeta locumentNumibers 1062008Page 60 of 67 Records 50 oF ‘oonstinar Sentinel Network Complaints vite ype Compl ONG? N ‘Comments! | vas contacted by ion roc i was bath mambo of SiBagieds) 12 cert me almost (200GT werth of products. Ha wants me To ecame a diibur fev Herbal, Said cous quit my job shoty and make thousands of dllars a month. Sounds to goodto bs true. Thats why'm asking Fe ce tn tn ere carer emoseeine eee ee | itera BY. BLOHNSON Tay ate 269s Updated By. 6OLEN 7 Upaatea Date: 5112000 “Complaint PUBLIC USERS pi ‘StateiProve Wicconain ‘Gountry: UNTED STRTES" ‘Work Number: | Ext | | Aaah Subject ‘StatelProv: California Loe Angeles: Gouny: ited Ses ja0-0210 Phonetiimber: Tite: | i bitps://www.constmersentinel gov/pages’RecordDeta locumentNumibers 10/6/2008Page 61 of 67 Record 60 oF 66 / Concumer Sentinel NetWork Complaints Referonce'708082 ‘tiginator? Enaish Souree: Const ~~] a a ‘Comments: | FURCHASEDS WEIGHT LOSS PRODUCTS PROM INDEPENCENT O/STRIBUTOR RETURNED [PRODUCTS SICK TO HER BECAUSE HERGALIFE WAS CAUSING ME TO GET STORMACH PROBLEMS & TAIGRAINES HERBALIFE COWES (ITH A 30 DAY BACK GLARANTE. TS DISTRIBUTOR HAS KEEP ‘OTH RETURNED PRODUCT AS WELL AS MY 16i 00TH HEREALIFE PRODUCT IS SUPPOSE TO aKE YOU LOSS VENGHT AND FEEL GREAT THEY ARE A SCAM, CAN YOU PLEASE GIVE ME INFORMATIONS TO HOWI CAN RECOVER MY MONEY. Entry Oat! 8/1509 Entered Bye ESELLERS Updated By -_ _ . ____ Updated Date: oe _ Complain PUBLTE USERS CS Product Service Pali ais bia oaiasiCaa eae Somes, Code ‘Armour $181.00 Feit ald: $161 89 Requested: i Payment MasterCard Credit Card ‘Agency internet etnod: ee contac oe ‘Complaint S568 Fanssction 71889 Date: Date: wa eee Be tna” Response: Cha See 5 8F) Law Volation: Dacoptonfasreprosenttn 2 Frau Comping Companyiorg, ‘StateiProve New Jeroay ‘Country: UNTED STATES ‘Address: 1800 CENTURY | ity: Los Angelss Bilston Calorie 87 a ‘County: United Sales ail: URL: 7 ea Coder S10" mB ED i Ext: Representative WENDY HENTZ Te: biips://www.consumersentinel gow/pages‘RecordDetails aspx°documentNumbers=1-2-3--,. 10/6/2008Page 63 of 67 Record #67 of 66 Concumer Sentinel Network Complaints Referonce'£20 184 Number: oe es compa ita oud ei Wei Yarn te WaginViossEpourd ala wight adnan tad ha bat tata having headaches al thane andwas having a had tv sed he bateoom. tld Jabout the trouble I was having and she say fom ks of suger, 50 tried it again and same hing happened She used o call everyay inthe begin and vhen the problem started close to the 20day of, _gsna money Dc se sop he vat cle onthe 20, fe 3 andncting the pout made meat 3 fest not saving dit ork for other be if a person is having problem they should liste to thal person. | £2 alad someone ston fous poot people thet had a problem Ike this thank ou Payment Othe Cea Cad etnod: ‘Complaint 27107988 Date: ital Contact nent (Obes ae aE bsp ‘StateiProv: Louisiana ——_—_ ‘Country: UNITED STATES ‘Subject: Herbalife international OF America, ine ~aasess: ‘iy: Los Anges : SateProve Caloris — _sooso.o210 County: Unied Stace Rt: Phone timber: Representative Fault Elaine I&-Vinney Title: locumentNumbers: 10/6/2008 bitps://www.constmersentinel gov/pages’RecordDetaPage 64 of 67 Record #63 OF 66 Concumer Sentinel NetWork Complaints Reference 21182 Number: Language? Eotih _Souree: Consume EN enon = ‘ell laa a Wor Haale losin eg os poe Sika onuma expatinced bad reaction fom prod. _ ae! - vai Coane aa a t Response: Bite: FTE Ad Se 8 86P) aw Voaton: Secoponttroreenton Fraud Complaint ‘Consumer TiaeProw Carona Country: UNITED STATES afore ited Stes locumentNumbers 10/6/2008 bitps://www.constmersentinel gov/pages’RecordDetaFEDERAL TRADE COMWISSION MATTER INITIATION NOTICE MANAGEMENT INFORIATION SYSTEM ; 212 | [ula Pit Eh Le Je MATTER WANE TIRE jy be esi‘ expand’ ame] in aldzlolwalnl tii ilitilititilid Hi dell 5, RICORDS CECE COMPETED Xi_Yes COMPLETED BY Karen Alford ______ DATE 10/23/84 ___ DESCRIPTION. TVPEMATIER[cheakanaroprane bon) INITIAL PHASE INVESTIGATION (TYPE A) prosecr (rvP€ D) [FULL PHASE INVESTIGATION (TYPE 8) (1 COMPLIANCE INVESTIGATION (TYPE G) {) RULE/GUIDE {TYPE C) ND errere e RESPONDENTS 7 TET RESFONGINTS one per) nlaieb [alg dr 2] tc vl ‘Ra [7] dal tL Litttiit LiL ! ! L LLELIP PIPPI LELEE Pitt tite LEG LILA PIPE LELLIP LET LETITIA TUITE LLLLA PEP LEE PE LEP Pt ttt LEELA PTTL t te 8. If additional space is needed, check the box and use Continuation Sheet (FTC Form 84) ‘CODE ASSIGNMENTS (see FTC Code Book for complete es 7 GRANTRTON CORE RSANEATONTIE 3 nisl 3 Denver Regional office 3 vo PROGRAM CODE PROGRAM NAME Ze Jo| al Rule_a B= 5 1 RARER WANES NATE =e va Sounce gene PGE RSS AS BRETTON a3-8 oly Bee va pr comes 13 Webbe) ee J (oldalal LILI falolae! LIL i} LLL 1e SATU Comes) vy Wauatn C008) lai tt tt balabl tJ va, KonomeHCTORCTDES) lols) LL LL Ld TC Form FFT Boy‘SCHEDULE OF EVENTS. To FARNDBENTS RARNED COMBUTTON OATES Claloe tel) tuberin) LLLP ETAT LET ety Fedog ey (Balaliltilald lela Hol [hie Invbd | LL Ld LI Lit daloalece CELLED PT CLL LA Cette PP CLL eth Pe CL Ee Ce tite CLL Citi Cette SE DELP e Pe CULPA PP CLL CLP A dt PT TTT CoRR fo: BREFIV DESCRIBE MATER plo|s|siziBiuie| WEL ARE PN (GF) FRAINGHNSA |ANG BEIGINGSS Jolpielolriziupiziry| Rie] WEE) PNBUBBPIANM YAN AG |HAAUTH | | felolofpl Iclulaltiais| | LUPE LI PEP PtP LLLEP EPPA LLLET IITA LLttt SLL L itd PPP LLPI EDP E PE z “APPROVAL "LEG LLLBD oa SSN ORTON CR REORAL ORTATOS BS] [OnE laude C, Wild IIT, Director [10/30/84 BURN BRISE os BOTANY oa SORT DETRBUTION [FSSISTANT DRECTOR OF EVALUATION CT eae WamTE - OFFICIAL FUE ‘YaLOW -pPtiso GREEN - ORO/BUREAU DIRECTOR __ PINK - BUREAL CLEARANCEFederal Trade Commision MATTER UPDATE NOTICE © ‘Management Information Systm ‘Use this form to edd, update or delet information about raw ratios, Gee tre FTG Gode Book for netcllons and {nformation on codes. Please use the folowing forms if you need more space: FTC Form BA for reapondenis, FTC. Form 83 for anything ele. Leave the sheced areas bank. Please prt T MATTER WOMBER 7 CURRENT MATTER WAM 5 Bd diene | Merdalege hella rae Le charging te mate nae. Ue inoratdoscistve ward, up 40 tor and wou hgh) L aa IDENTIFICATION CODES/TITLES it coded need to be “TGREANEATION COOE ‘5 PROGRAM CODE ‘MANAGER is NO. 7. MATTER SOURCE CODE Ziad! Osi 732i | laf) MATTER DESCRIPTION. 1: THE DESCRIPTION OF THE WATTER FAS GHANGED, BRIEFLY DESCRIBE IT HERE. Ba caro | ane oo coon. 6vEMT nesonenen roar : . como | (2.390) |__he¢ - J te eve are u rumen someren semua Lititid Util) loslaalee! ‘3.5vext 4 EVENT OWT "EIS DOCUMENT 16. O0E8 TMS EVEXT APPLY TO ALL RESPONDENTS cone St mane tae s) u Lotiti iit YY ere.se erect report som 29 17. i No, ANO NAME OF PEREON RESFONGHLE FORTHE EVENT” 18 CODE AND NAME OF ORGANCATIONREOPONSLE FORTHE EVENT Denali 1 nds |_Ad Protlco | 19, EVENT COMMENT (Era rit desertion oto event)/ENT_RESPONDEN'S (Use for completed events oni) 3. RESPONDENT WANE (0 Ite apd spac O98) TF WON FESPONDENT PUT AND zm 4d Soe u lo Uo bo : ——— ia {5 BRIEFLY DESORBE This GT SUPTUS OF THE ERTTRE ti eR veg PREPARATION ‘APPROVALS. Doves dnt [Orin aoe) Sef ane «yr ora 417 you dam ont a8. They wi sons he signers end the manager "oe ri tothe Othe tine Sacer rR4605 MacARTituR Court Sune 310 Newront Beach, CA.92660 May 28, 2009 Via Facsimile (202) 326-2477 & U.S. Mail Freedom of Information Act Request Office of General Counsel Federal Trade Commission 600 Pennsylvania Avenue, N,W, Washington, D.C. 20580 Re: Herbalife International of America vs. Ford, et al, Dear Sit/Madam: initially filed @ request under the Freedom of Information Act with your agency on or about April 13, 2009 via your agency’s official web site, Since that time, I have had no response from your office. spoke with Richard Gold today and he recommended that I send this letter to follow-up regarding that request. Since more than six (6) weeks have passed since my initial request, I would hope that the FTC would give high priority to my request so that ! can receive the information as soon as possible, ‘My request sought a copy of the following documents; All investigative documents or consumer complaints concerning Herbalife International of America, Inc., located in Los Angeles, CA (800 West Olympic Blvd., Suite 406, Los Angeles, CA 90015), from 2004 to the present Herbalife is a multi-level marketing company that sells nutritional and dietary supplements and products, This company is also more commonly referted to as "Herbalife" so please include all documents/consumer complaints that reference Herbalife. In order to help determine fees, you should know that I am an attorney and 1 am willing to pay fees up to $200.00. If you expect the fees will exceed this, please contact me before proceeding If you need (0 discuss this request, I ean be reached at (949) 468-3200, Thank you for your consideration of my request. I look forward to your promft response. H/firegory DyerUNITED STATES OF AMERICA, FEDERAL TRADE COMMISSION WASHINGTON, DC. 20540 I. Gregory Dyer Stephens Friedland, LLP (WN 11 209 4695 MacArthur Ct., Suite 310 Newport Beach, CA 92660 Re: FOIA-2009-01010 Herbalife International of America Dear Mr. Dyer: ‘This is in response to your request dated May 28, 2009, under the Freedom of Information Act secking access to all investigative records and consumer complaints against Herbalife International of America from 2004 to the present. In accordance with the FOIA and agency policy, we have searched our records, as of May 29, 2009, the date we received your request in our FOIA office. We have located 114 pages of responsive records. Iam granting partial access to, and am enclosing copies of, the accessible records. Sixteen pages, and portions of other pages, are subject to two of the nine exemptions to the FOIA’s mandatory disclosure requirement, as explained below. 1am withholding sixteen responsive pages which are exempt from disclosure under FOIA Exemption 3, 5 U.S.C. § 552(b)(3), because they are exempt from disclosure by another statute. Specifically, Section 21(f) of the FTC Act provides that information obtained by the Commission in a law enforcement investigation, whether through compulsory process, or voluntarily in lieu of such process, is exempt from disclosure under the FOIA. 15 U.8.C.§ S7b- 2(f), see Kathleen McDermott v. FTC, 1981-1 Trade Cas. (CCH) § 63964 (D.D.C. April 13, 1981), Enclosed are 98 pages of responsive complaints that consumers have sent to the Federal Trade Commission (“FTC”). You should know that the enclosed complaints have not necessarily been verified by the FTC. Therefore, you should make your own judgment about relying on the information provided. | am denying access to consumers’ names and addresses, and any other identifying information found in the complaints, This information is exempt from release under FOIA Exemption 6, 5 U.S.C. § 352(b)(6), because individuals’ right to privacy outweighs the general public’s interest in seeing personal identifying information. See The Lakin Law Firm v. FTC, 352 F.3d 1122 (7th Cir. 2003). Based on the fee provisions of the FOIA, 5 U.S.C. § 552(a)(4)(A), and the Commission's Rules of Practice, 16 CFR § 4.8 et seq., as amended, [ am also enclosing an invoice for the charges we incurred for this response to your request.Please make checks payable to U.S, Treasury and send payment to: Financial Management Office, H-790 Federal Trade Commission 600 Pennsylvania Avenue, NW Washington, DC 20580 Failure to pay this bill promptly will result in our refusal to provide copies of accessible documents in response to future requests. If not paid within 30 days, this bill will accrue interest penalties as provided by Federal Claims Collection Standards, 31 C.F.R. § 900-904, as amended If you are not satisfied with this response to your request, you may appeal by writing to Freedom of Information Act Appeal, Office of the General Counsel, Federal Trade Commission, 600 Pennsylvania Avenue, N.W., Washington D.C. 20580, within 30 days of the date of this letter. Please enclose a copy of your original request and a copy of this response. If you believe that we should choose to disclose additional materials beyond what the FOIA requires, please explain why this would be in the public interest Ifyou have any questions about the way we handled your request, or about our FOIA regulations or procedures, please contact Chris Falcone at 202-326-2027. Sincerely, /\ C ply” Joan E. Fina ssistant General Counsel Enclosed: cDPage | of 110 ic oa te) Record Details P consumer Sentinel Network Complaints (Record #7 of i / Coneumer Sentinel Network Compl Reference: in Souree: Ensue ‘amments: 07022509 signed us ee an bdo Drbutorand pa wih debt cad on amour of #308 00 Nest day er hone taks wih Wenege Livi Cromer, because of S0% corimssonon eat sole. oad porvsor ana pad wth ny Oscove rad era $3484 28 Yh mica debteroa cars pai $24 95 on 3726/0 fr PT Regstalon sn 08/3009 gad Herbal yar pt pay 429°, 61299 Soman rehate,f1295 herbalife Touch Tonw phone and on 2002 199577 money auto abe om my banks hecing acount Caneaiedtbukortip on Apel 22 2003¢ne" Mary 252008}al wits 30 Sas a [estan Wren uprated Spann camper sedan cna Linde Coa erghone asurediel she would hb sel hose fre bores of suples compen ey omy esgnehen Sey words about taking back the uncpned boxes of supplies and refund of meney pai. ~~ Enteres By: pases Entry Date! 5/7/2008 _ Upaata By: | pated ba: Seep UseRS-cis Product Service Muli-Level MitgPyramidsiChain Letters Sours cous ‘out 88405 ound Pate: HEA Recinced Payment Discover Credi Card Ageney Internet en comaa! r Respones shat Fe al es ie) ant comptint| I ve Country: UNITED Wark Humber: Ext: ‘Subject jbaite wemational OtAmenca ine (0.Box 80210 constmersentinel gow pages/RecordDetails aspx°documentNumbers=1-~2. Iitps:/ee 63/2009Page 2 of L10 ty: Los Angotes |__StateProw: Caria preseniat ae acen /Sromar Ns 2009 bitps:/wwew-consumersentinal gow’pages/RecordDetals aspx’documentNumberPage 3 of L10 [Record #2 of 08 / Consumer Sentinel Network Comp Reference 22172283 Number tanavinge: Endlich Contact Type: cia Soures: Konsum one? fi ‘Comments: {i want to ensure that others are nct hamed in the way that | was. In December 2008, | foolishly fel into the pine top ofa Wort Home Program rah Herbals The people were smooth alors and sid al tne itt fing at atracted me tothe bens Alt tons to pie pan ta scion Nad tohappen aucky Thad jo purcace 200 0 wot of pod n order it ha busines. is naw March, leaned ty at tn ih HebaoGopal ome Busines Sten on January 30h (pore { menh ater commencing) when |" sccreparcles nha oy nal promised woud happen ae hal was ly as ald oh to ews Imo Seacenetorecultmember orto pyran. hate aay fe ods tore or il Pe pyramiandas jobs cemsersaed fr ging them nna had approimatly 30 peal who nae sling tecnating ethoyn ti hav oe! money aloe sou $8,000 0,1 genet aw what he thereto Like eee Fac st my sb ancwaslocin to getmysa back ho tha work eco wa fod thal you node spand money Mnake meneyte be selfemoyed and aleve in that am edvoated ondwvas ite reurane business or {reer 25 years and yes, |shau Mave kon Dot | dk reaie a tind of apaonmotey $2600 00 forms cimed ped Fo Herbelfe but tt wae a fate uno fe awn Idd no tar retin forte Bano ot re money spark. wart to puue mis trends ensure aero harmed nthe way Ao the ‘ovement recsrty sa “Canasars ana Amencns xa areaayvcims rmany Ways wih te economic = “rave daritwant anyones a postin toaxpoa thm ith an odeng fr eompsnsaon om fabalife of my adatonal costs| Ive been toldto get nthe ine behind ne ners who are clang tne same). ‘elsng lo youin topes to take It turerto nel aters who get |Home Business Systems operate as a Pyramid Scheme Si FICUSER ee Hematite and Glabel pose USERS“ Cis. Product Service Mutt Lovel Whig yramics\chain Letters Code: % t ‘Amount $4,200 00 Amount Paid: 551100, Requected: Payment MasterCard Credit Card Ageney internet aR A scccanrerconc “Franssetion 8/5008 creait Bur | overs ay a - ~Eoneumer Eomphiningf compansiorg: Pret tame [XO ) iy: Bare ES ‘out Home Number: [(b\6) Work Humber: ex Number: ext Ema 7 ge Range 6089 Subject Subject: Heesaite & Ciobai Home Business Sytem ‘Addrese: 32 Chace City: [chaste Lake StateiProv - fon 1e2 country: imal saranda ca URL bitps:/‘ww-consumersentinel gow’pages/RecordDetnils aspx’documentNumbers=1-2~3-4.. 6/3/2009Page 4 of 110 Ext: | Representative Baron Wallace bitps:/‘ww-consumersentinel gow’pages/RecordDetnils aspx’documentNumbers=1-2~3-4.. 6/3/2009Page Sof L10 [Record #3 of 100 / Consumer Sentinel Network Comp | Reteranes 264277 Wimber: Language: English Contact Type: Complaint source: Eensunét one? ‘Commonte: [Ths inicmin’s raieitd’ i aa nom Bsn Galles Cita Hom Bund Spatial’ One pays 95 14 ive a DVD, FedExed org. tooo at before beng caractd viatslphane fre pre-set aportnert ere ones "Wausted Uness oe conas res anedddond chee cl $20 98 Arve tne rng enyof nal rate ee cal so tl tis slrbahe er MM. Mothor the OVD. acampanyng boobs verlatter ert win tha OVD mena cere or MLM. Not ure phone el they nto bate tsar, | Google “Global Home Busness Syston" and undmany compas abot Dis racice Had how the war Herbatfe and MLM won wouldnt nave spent any tino ormeney wih is pens Eniered By: Froci-PTcuSeR Updated By: aig PUBLIC USERS Amount 0.66 Requetea aman lars Cod Hay or _Methoa contact ‘Eompiaint Date: creat Bureau i _ _loveras daysts| | eo Ee? companstors: Fiat ame Lt [OE kaos heroes 2 City: (Cuver Cit tatelProv: California ae KS) county: DNiTeD STATES iam amber] Fox Numb Ena A Rings: 0-58 Sibjet bjt fica Weta herbal Ber) Tero: 04 Pod Amo Suto 400 iv: Brapovne SateProv Howes County: United Slot nps://werw. consumersentinel gow/pages/RecordDetails aspx?documentNumbers=1~2 63/2009Record Number: Languag Souree: ‘Complain Source! reat Buresu nps://werw. consumersentinel gow/pages/RecordDetails aspx?documentNumbers=1~2 oF 108 Reference. | Biepute with pe 454 ‘Comments: éasuiar has conkéstsd ine FTE 18 inquire regal information au, campaniyaained Herbalite Jnternational of Amerca, Inc. Consmer stated she wanted te bnaw ithe company was a logitmate business Entered By: Fi ERMUDEZ SENTINEL 3,000.00 ‘Coneumer Complaining Company/org. First Name: [(>Y6) aot fame: (ONE) fades 1 ‘aaaroce 2 Tei: SOT “TT BtateiBrov: Nmnooote a (exe) ‘Country: UNTED STATES Work Number: Fiacbaite Wists OT ananea ‘so west 1907 Svont Page $ of L10 Srginator Reteronce ume Contact Type: Reaueal entation one? + Erin One: 17/2008 Updated Oat: | Product Serves Bit Ons rancicoabibirhbS ‘ede? Mricat Home Plans fount Pal #200 ~Ageney Phone (Contact Transaction cizt03 Date Ta ri Dispute with Ccreait Bureou overs aaye? ‘Subject _ 63/2009Page 9 of L10 [Record ¥@ oF 100 / Consumer Sentinel Network Comp Reference 0404518 Number Language: Eoalsh Contact Type: Senile Souree: Consumer nc? ‘Comments: Hero is ine body oth SPAM email its eairaty Was Unsoaicted, have ie reialonship this Company, Ad there iso opt out option Dear Future Customer, Mary and! are Herbetfe Independent Distributors. We are he leading healh and uéntion compary and have been forthe past 28 years, We are now curerty in 86 unlearned expanding racy In our rst year we achieved more than $2 milion i sles. Last year, we most reached the $3.5 BILLION mark Herbals has truly fe changing ner nubtion products. They can help ih many detrelated issues cluding. Obesty, High Blood Pressure, Cholesterol and Triglvondes lev, oraines, Diabetes, allergies, Asthma, Ulcers, Sleep Disorders, atts, Fibromyalgia, Osteoporosis, HAT, MS and ADD (lo name a fon), We aro offering you 5% up Lo 26% discounlon your next produet order for Sach feral hal places an order within the next 30 day. Ifyou are netinterestedat tis time in our products, we ‘uld ail extend an offer for rferals We wl give you 5% of any frst time order fom 8 refrrl that mentions ur name, We are eager lo begin working wth people whe would ke to mprove theirheath and wellness, ru io of anyone who would to have more energy ee bette, gan needed weight o ose weigh. please ave Nm oF her our number Our number one attractions our ably to help paope tase welght while improve their ath rough bettarutrton, Our average customer oses fam 15 ~ 30 pounds in @ month. safe Call us at (515) 720-6696 or vise win SoL onginchos com tor mare information Or are you irterasted n Working Fram ‘Heme? ve wil be glag to send you seme inirmeaion about ou increable home-based business thet ever ody Es Start parte around tnar Schecule vethoutinteruptng what ey ate currently ong. The company is ueily inning @ sell promten.taleus uso loan cu traning package to anyone ws lnon FREE ot nage er altreo-ny prod dont know hs woul eres you at al, Lt de tal sce was fe, | cul exten at ofr o you, You can eam $500 = $1500 patie We lok orardo Rear Fem youl ar vi Mary Parmenterndependont Herbalife Dstoutort515)720-8098wne Sol. orgies com 9d By: FICCISFTCUSER Entry ate: 07008 raed oy | pad te ‘Complaint PUBLIC USERS - Cis Product Service jniernsi Access Services Sous code Amount $0.00 ‘Amount Paid: pooe Regunte i Paymant Jit Reperted had “Eom piaint iasra00e Oat waar dot aoe al reaitBuresu?: | a a Spinal compenyiora ost Name: [TDG Aedes i iy StateProv ji 2 (106) unt: Home Rube: Wark thmber: ext ig Range Subject ia Aid Mary Parmontr Vidopondatl Hlerpaete Ditrbutors StateiProw Country: | bitps:/‘ww-consumersentinel gow’pages/RecordDetnils aspx’documentNumbers=1-2~3-4.. 6/3/2009Page 10 of 110 mall: MarhPenmonter@nsn.com URL: wn SoLenginehes.com ‘Brea Code: 515 . . Phone Number, 7208600 . . Et bitps:/‘ww-consumersentinel gow’pages/RecordDetnils aspx’documentNumbers=1-2~3-4.. 6/3/2009Page 12 of 110 | of 100 / Consumer Sentinal Network Complaints econ Reteronee 0503002 Srginator Number Reteronce | ume Language: Enalch Contact Type: enplaik Souree one? fi ‘immonts: His" sis oT AG Bs Vato consinarscomplont agit Warblers ne Ya onsumer became a sales rep ferthe company andneverr'dhis kt untl ater he signed the contract, ‘consumer touns out atterhe signed that the company has a no relund poi, only exchanges, No email adsres| or consumer, - Consumer requested adcitonaltlilment Entered By: fabrainck Entry Bate: f7iesi008 Updated By: Wiprsinck Updated Bate: 78/2008 ‘Complaint TOLL FREEWLNEER AND CONSUNER” ” Product Serviee eal Care Didlany Supplemerishiorbal Source: SENTINEL Code: emedas ‘Amount $50.00 Aamiount Paid: $50.00 Requected: | Payment Urknown feted _ omplaint 15 ones ial Initial Urisioen a Dispute al ~~ Bispate with creait Buraau reait Bureau) var 45 daye?: ee ‘Consumer, Eompling| companion Frat tame’ [OND Laat ane: [BLY haar aia - iy: Soa StteProv ji Vr ae: (BYG) County: UNITED STATES Home Number: Work Number: intemalignal ine bitps:/‘ww-consumersentinel gow’ pages/RecordDetails aspx’documentNumbers=1~2 63/2009Page 130f 110 [Record #12 of 160 [Consumer Sentinal Network Complains i Reteranee 3801776 tina Wmber Reterence, wumber Lanawae: Erolsh Contact Type: Conant Source: Eensunée one?» ‘Gommente: consumer sates thal ha has dived abundh of mateo aera frie job: Consumer Stale thal ne aid fins through the an-ine system. Consumer states thal they ave put new matenals out ans now will not eke the pla meters back Entered By: BSCHWARTZ Entry Date: 6/5/2008 Updated By oe cet 105. Flag Updated ute: 4/2008 ‘LL FREE WONDER AN CONSLWIER "Product Service Writ Fae ans Souree! FENTIIEL ‘eae, ‘Amount 8500 00 Amount Pai: $800 Requested Payment irkwen ‘agency Puno aathod contact | Complaint) “Transaction 5/3008 ern Nt Dee | Til Soc Ur inal Go [eran ws Disp with reat ures creat Bureau | __ oar dee? Eoeecmer Complaining! cet ane: [OEY aria: [HED . ey ; StateiProv: On ‘Country: UNITED STATES Work Number: bitps:/‘ww-consumersentinel gow’ pages/RecordDetails aspx’documentNumbers=1~2 63/2009Page IMof 110 [Record #73 of 160 [Consumer Sentinal Network Complaints Reterenoe 379117 Saginatr| Number: Reterence, umber Language: Erich ontact Type: iat Source! censinée one? fi Comments: (Product Name cannot unsubscribe from ¢-mail list) Cannot unsubseribe trom #-mail marketing list Enter by! HART ty tw BES Updated By Jo Up rst related Updated Date: 5/13/2008 Complaint PUBLIC USERS cls “Product Series tre Asis Sis Source! pe Goa ‘mound E00 “uk Pa HS Requected| Payment Visa Credit Card Ageney joiernet Method: | . Contact: | a Complain’ ris “anastion B00 Bate Waa Bone: Irn | Statutoimule: CALSPAW Aa on: SPAN “Remove Ma" is ising, beak, oF _ a — EP eet _ si od — ca tinh os Eanes |. stents tahnesaanassceenantiti soi ecg reavureout ceaebareat me : ence Complaining} oes First tame: [(PMB) _Aasrese 1 r Se: Exo 7 cea RED SATES isan wai ‘Age Range: 50-33 _ sibest Siok aur Tat is oi anges ‘arose: (0391 0 no 120 ity: Marteca Cy Stataibrow Ealioria se cer oe ne _Emeil: | See ‘Fsialineer S806 Bt Reprecontative ~ =p Tite: | ~ Name: _ bitps:/‘ww-consumersentinel gow’ pages/RecordDetails aspx’documentNumbers=1~2 63/2009Page 1Sof 110 [Record # 45 of 100 / Consumer Sentinel Network Complaints: Reteranee (3702009 Signa] Wmber Raterens wut Language: Envich Contact Type: elit Source! Eensunée one? j ‘imma! vA Te Snails ATK wtbd ins oSban rl ios Ts Si sal AE fang tenho tsk Tho carsumer esos trae inn to rsnwash people win fod yt Nohewe A wok # or smal lerwe rr potted Ered By? ReROWAT Evry Date WI Updated By: | ~ Updated Date: © - int TOLL FREE NUMBER AND CONSUMER “Product (eaith Care. Dietary Suppiements¥ierbal Sources GENTHEL Code: Fomeaes, ‘Armour 6000 Fink ald: 8900 Requected Pama iat Rd Aas connect | Transaction 3008 Method: Date: | Initial in Parson ae 2/2008 Dispute with | api reat Buresu? Credit Bureau owl er Haye Eénaumer omptaining| companyorg. Fret tame’ [TOD aot tame: (ENG) Tease 2 StateiProv: Fonda Country: UNITED STATES Work Number: bitps:/‘ww-consumersentinel gow’ pages/RecordDetails aspx’documentNumbers=1~2 63/2009Page 160f 110 [Record #16 of 160 [Consumer Sentinal Network Complaints Reteronee 3201093 Saginatoe Number Reteronce | ume Language: Enalch Contact Type: enplait Souree: Konsunér one? fi ‘Gommonte: MaiL The candi wrets tat she decided join Herbalife and contacted rep who tid het that itwould oat 610 ta rein, The coneumer had Been a member 2003 and was chatged ha €10 fr aacn ofthe years 1004, 2005, ard 2008 pls the current year of 2007. When the consumer tldthe company tha they could Sarge her fr the years Pal she cit use the sevice she forthe three year, but the company dnt agrea, No| tamale oh ¥or onal adcress for consumer Entered By: LKILPATRICK Entry Date: 5/14/2008 cent pane bt Seats (AC SEE NENTS IRENE et pone ha aT RT ‘Amount $40.60 ‘Amount Paid: 840.00 Requested: S ~ + ._ ~ ~~ Biapate wits Dispute with reat Bureau) credit Buroau 46 ‘Coneumer’ Complaining companyiora.: Fret tame: [[BYG) Last ame: LEY autre 1: Aalress 2 ive — ‘StateiProv: Narjiend — zip: [()6) ‘Country: UNITED STATES Home Numb Work Number: Fer Number: | ext | Ena | ‘as Ringe | | ne Sbjct - Bibjece abate ‘acess: Batibo ene) oe ra — bitps:/‘ww-consumersentinel gow’pages/RecordDetnils aspx’documentNumbers=1-2~3-4.. 6/3/2009Page 17 of 110 [Record #77 of 160 [Consumer Sentinal Network Complains Reterenee 3201409 tina Wmber Reterence, wumber Lanawae: Erolsh Contact Type: Conant Source: Eensunée one?» ‘Comments: (Product Nana’ # maregado, alos vera dein, rusbeny dink) want io & mySterus job masting, he parson to contact never was tore, but somebady cad her and she gave me the excuse, im Sk, no mater because }omebody aster place to kod the company, so we went to a room to lak about the product benefics, estimonies, eed giramida, ele ator a while aversbody Wa Testing of Herb abe products and from that tn, round 2 hour ltr | stared tohad experianced headache, constipaion, nausea, lightheadedness, palpation, ndlor other transient symptoms that might be albutable fo Herbalife products. tank andif youneed more nfo about. im horoto doit Entered By: REROVAL! Entry Date: vi0s2008 ted By - Updated ate: Shure Code! ier stn commen) noun 00 mount Pala: 5900 aquecte ! Payment lel Repoted Agency jer athe | contact Complain ste wa Date Initisi Contact: Phone Sitio: FRE Aa Soe 8 SE) - ion DacolenWlcrairaeralon ‘ T Fraud) Complaint: | Complaining? Companyiora First tame: [[BX@) hades ity: Sanaa zip: [(PYG) Home Number: ext | ge Renge! 60-39 Subject “Bubjet: eave TAdarese: 704 m sw sue 308 ly: Suse ae. pssas — iva Helena Ramos 08/0872008 Representative Name: nps://werw. consumersentinel gow/pages/RecordDetails aspx?documentNumbers=1~2 63/2009Page 18 of 110 [Record #16 of 108 [Consumer Sentinel Network Complaints Referens 13186238 Number i ach Contact Type: Cenplait consume one? fi ‘Commonte: Jal. Ths dimplaed as wadwith We AS Gis dnd has Gown fenasn tabs FYE Censtinae mplas that ba signed up to star an one busines forthe Herbakfe System Ha wa asad to Buy a starter ack for $385 00 which was tiled to fs cred card. Later, he was osked to pay $8190, and-e cid. Consumer an concludedtnat ho cold not make anthng athe business. Cenaumer wants his money Back No phone wanber or ema ted fore consumer Entered By: RLOPER Entry Date: 5/7/2008 Updated 8y- 06: nett std UpaitedOste: 2/2008 ompisin FOL FREE NUMBER ANG CONGUE” Product Serie Bus OopsanieSblarbitrciss Soures: SENTINEL Coat Amount’ .204 00 Amount Paid: 31.204 00 Requested: | . . . an . Payment Ghar Crt Grd ‘Rooney Nal Method: ‘Com paint 975007 — | setts Soar on __ contact: “Fransaction 55/3007 ~~ Biapate wits reat Bureau) Dispute with credit Buroau 485 days? empiaining | Company/ors.: First Name: [(5)(6) ‘acres: iy: Roe 17 StateProv: Non vare — 2: (DE) ‘Country: UNTED STATES Home Number: | Work Number: Fox Number: Bt Ena ‘eatin: | ‘Subject Subject: Hersaite ‘Rddrase: | lly: StateiProv: # | - ene) bitps:/‘ww-consumersentinel gow’pages/RecordDetnils aspx’documentNumbers=1-2~3-4.. 6/3/2009Page 200f 110 [Record #26 of 100 / Consumer Sentinal Network Complains i Roterence|i24 14882 Sriinator) Number: Reference, l Number: Lona: Eh ontak ypu: Rea ewan Souree’ consumer one?) ‘Comments: Consumer ie asking ita Workal hama oppoitunty called Gnine Businass Systems wih Fi Entered By: FPRITSCH Entry Gate: 2/6/3007 Updated: 06 Set TCS Flag © Updated Oates i2e/2007 ‘Complaint 70. FREE NOMEER ANG CONSUHIER™””Broduet Sorvie ori A-Hame Piss Souree! SENTINEL oa “Amount Paid: | Fgeney Phone contact: “Transaction 1/5/2007 itil Conte: Linn a = Toole: ‘icp with ret Bares nen wo So ompiniina| companyiora First Name: [(>\(8) Last tlame: (DY) fase 1 Aras 2 iy: ON BtateiProv 2 IP: f ‘Country: UNITED STATES: tome number: [P2E) Work timber: Fox Humber: et Email Age Range: 30 Subject Sujet: nine Buca Sjloms With Herbal Adare: | City: ‘StatelProv: | Representative) ~ Titles Nam L bitps:/‘ww-consumersentinel gow’ pages/RecordDetails aspx’documentNumbers=1~2 63/2009Page 22 0f 110 [Record #22 of 160 /Conaumer Sentinal etwork Complaint i Rate 2225 gna womb Reterence, wut Lanateat: Elst Contact Type: Conant Source: Pensunét one? ‘Gommente: {Proauet Wana Products Retumad Alo Rein’ Nenered- Demed Ralind) Theigh a wabewits I eardasted hat lumed out to @ an Herbalife representative n6/21/2007 | purchased ater seningup with Herbaifecninewth ‘any Waslo,invertory amount $3182.88, received by me on 8/23/2007, Aer inal trainin | decided that ts ‘ant forme. on 7/07 I requested a refund rom Herbalife, al wifin the SODY MONEY BACK GUAR time ram. | contacted Herbala, Claudya Galvan Refunds opurchase Dept, and folowed al instructors, nclueing shipping bade our ig. boxes of inventory at my expense. Aer 3 months, on Oct 10, 2007 l received letter |onying my round of ever $3000 dus to "Other. No Distibuor Application relumed’- Never was asked for tNs jor, ily complied with Beir request, and now | am makhg formal compait and demand for my $3,132.88 irom Herbalife immecatsyl Entered By: [AFRIOAY Eni Bate! Hon ia007 Updated 89-90 Uns rel lle Updated Date: fa)812007 ompiini PUBLIC USERS C18 Brodvet Service Fur Onps anehsalbiebehb= Souree: Code Amount $3,200.00 ‘Amount Paid: $3,260 00 Reqnetes Payment iss Crate Aasney hint _ Method: | ~~ Diapate wits Bisput wit reat Buresu? credit Bureau o _t. ger aaye?s | . Sein ompisining companyiora iret tame padres 1: i . 2 z _ city: Soran StaieiProv: Cais ae (OVE) oe Geuntry: onireb States ioe Ham: Wai umber: Fox Number Ext: | Emal ge Range: 53 — Subject bjs cb fe aol Tero: 080 Wes 60h Sheet 0210 63/2009 nps://werw. consumersentinel gow/pages/RecordDetails aspx?documentNumbers=1~2Page 230f 110 [Record 25 of 160 /Consumer Sentinel etwork Complaints ~ eS - Rates 1579 Srsinaoe Number Reteronce, Number tanavoge: Enalch Contact Type: plait Soures: Konsum ONE? i ‘Gammenta: (Product Nana Harboe icra! ai Ama, ra Aer osoarhiig Home-based basnasses onthe sma, receved atelepre cl fem Ann Galup whe, star ating me sever tes, conuireed me ety mom business whch loud be seling heath and ntton products acceding toe. was skeptical bl she envied moto jn athe superisr love ad tld me that wouldnt be caling anyone ce gong olin to io sol butihl my custamors mould come to my website an hat woud ke at of money. She ead mot balov ta te lal cos would bo 230. ound out ate nt I nculzhavo to do a gal doa ot leather foe cana, purchase expensve tnt eats ardmany oer expenses wou be uted as cl was atgod 408642 instead of 200 and |immediely asked hor abot Larcher ta nese fo smile amount of produc she sent mo, that needed obo a the basi trevor vel She ery ed Je charge mimi anhan ever hee fom er ogsin This seems he apyrani sere anéascam toe ne hod omen WCU receive carpets rehund i was salsed a Pt soul work very one Jaies She covinoed me tot he produtsso could rt rtunhe opened ones. There were more expenses frvouan tne iatco onthe ntemat wnin provides trang fr home business. !nedsetup and pay foro webate cont account, business card, now! phone ne. new phen, enomebusness network charge, utes to fearing &e_ Atorrturing 3500 00 woth of Prodet oa, as edie oly 2100 on My isa and as Jrrormod my rerbaity tht twas charge a 10 foe or estookng and atl wuld nat be ceded for sheng Joc handing, Tat 2500 ot tudes not rodua cess pales &n costo rural off Enisred By: PSMITLEY Eiry Date [02/2007 Updated By: Hoe Unc irl lato Updated date: a/s12007 Complaint P 8.6 USERS CS Product Serves WecaL bane Pans Souree: Code: ‘Amount $2200 00 Amount Paid: 08600 Requested! Payment iss Coat cara ‘geney joternet es Frou c_ Complaint? Biapute wits reaitBuresu?: | ‘Complaining CompanyiOrg.: a = iret Name: Lact tame: [ENED hatte 1: fare 2: City: 5 State/Prov: festa 2 [(OV6) County: a Home Numba ¢ Numb ere amber: [OXY Fax Number Ent: Age Range: 50-35 Subject ee Subject: Herbsiife Intemational ae se ies URE Phone Number, 66-2740 t T bitps:/‘ww-consumersentinel gow’pages/RecordDetnils aspx’documentNumbers=1-2~3-4.. 6/3/2009Page 24 of 110 Reprecentative)'nn Gallup bitps:/‘ww-consumersentinel gow’pages/RecordDetnils aspx’documentNumbers=1-2~3-4.. 6/3/2009Page 250f 110 [Record #24 of 160 [Consumer Sentinal etwork Complaints 1 Reteronee 2125297 SiginaioreCEHTIES Numbers Reteronce Numbers Lanovage: Envich Ganka Type: cil Soures: ensue one? fe ‘amments: CONTACT SENTEL @FTC COV FOR ORE COMMENT NFORHIATION ALSO, T0 PREVENT INTERFERENCE WITH FENONIG ACTIONS, PRIOR TO ANY NVESTICATNE ACTION CONTACT THE FC| [ar search@irccra: gov 10cc Rete Wrtoro1008305702°0n Monday, 103-07, | caved an ama fom Jpn inavca supposedly fom Ie UK ecking mete tako part nhs company by wrung pane dong oeck ching snd carding tance bac to hha va Wsstm Union |koow te wat a ravalrt ef, sv! a om fone namee thei company Herve Teste. a have worked frthe want Herbal company he pad 2 years ooo, Hoover respondedto his or so a 10 gel mere frat Ran he idviual be font tht earespancance wth himfr would help you investigate tha matory elects Paso eat no money has canged hands ines mater, However, suspect tha am na the only eget nthe, [aton, on tnat thee ae fale ou tere hal wou hey ornare areas ken part this scheme minor Jinowedoe hatte ouculent You wilaee nimvemal ctresponcnce witty ndvavaltnat | use obeg:e Frame formyselso hese woul not beable to accurately erty me by name, ad rosie 2 espense rimmner Below you wi see that Inave coped and pate he ens corespondonc fram ho in eal mraugnto latest vspance fom tts momng, ond suspect wilrod are rom nnerln re Mt "4 Nol. 'an nepal! Can ess youin some way acon downthe duals} whe sare mtamging he tad Pease elma krow fires any oMeravormallon yeumight need fom ms Twould ao onarested nearing what aconisbengtaken agant histhass camala} he woud be passe, Inepe Ins lnoraton roves benatca to : a By: FCC. Entry Gate: [ia/ie/a007 Updeted By: Map HWSCPS "Updated date? 2/20/2003 ‘Complaint jnernct Fraud Complaint Center ponder pies Rol Cowon Source: code: ‘Amount | Reunite: 9500 Requected: L Il Payment ict Repevted Agency Bternal Rooney contacts ‘om ising “a cone fame ar 45 daye?: ennui Compiainingy companyorgs Prot tiame: {TONG ast itame? [EXOD i a perry eaten: city: Pe OY, StatelProv: Ninnesois 2: ONS) County: Une States a ine Wee nimber ot Nib ae Email: ‘Rags Range Sue Subject: Haale Texte Co Lid ht Texllos Comper wy iil, Lome Street Bolin BLATL United Kingdon Lf i bitps:/‘ww-consumersentinel gow’pages/RecordDetnils aspx’documentNumbers=1-2~3-4.. 6/3/2009Page 26 of 110 Ext: | a Representative Penamin Taylor Title bitps:/‘ww-consumersentinel gow’pages/RecordDetnils aspx’documentNumbers=1-2~3-4.. 6/3/2009Page 28 of 110 [Record #27 of 160 [Consumer Sentinal Network Complaints i Reteanee( 107181 tina Wmber Reterence, wumber Lanawae: Erolsh Contact Type: Conant Source: Eensunée one? fe ‘Gommonte: Consumerias a crip regarding arequsst gol atind tr products Fatumedto te eamipary’ They stale hat the company s guilty ofthe sin af emission by na eling the entire story prorto taking money fom bnintomed indiaduats, The frst hing is ondsclosure before signing of corract and costs for advertising of £82500 por month minmum for bulking and $107 ner woak for retal sles. Regarding the senpts provided by Herbie, they wore compelled to use these verbatim which did net disclose al ofthe hidden cost. They have nclosed copies ofa related documents. Enteres By: ANDERSON eso: pvr Updated By: 108 Set. 1C5 Fig UpaitedOste: 97/2007 ‘Complaint Oftice of the Crairman Product Service Bus Opps\Franchises\Distributorships: oures:| Amount $900 Regu ila Gontck taco Slit’ FIC AAS SEO “Law ioation: BacaitenWlsasroawtaton Topic: | Fraud, Eempanina} Companyiors Firet tame: [(0)(6) Last tame: Aastese 1: ‘adress 2 ‘iy: ae StateiProv: Aber ze: [(D)6) ouniry: UNTEO Staves Home Number: Work Humber: FaxNumber: | Et Email: Age Range Bist fae Intemational See ee City: Torrance State/Prov: Cal fornia bao a cL URL: nps://werw. consumersentinel gow/pages/RecordDetails aspx?documentNumbers=1~2 63/2009Page 300f 110 [Record #30 of 100 / Consumer Sentinel Network Complaints: — - Reteronee 0552280 Srginator Number Reteronce | ume Language: Enalch Contact Type: plait Souree: Konsum one? fi dered the starter lit. Changed my mind and asked io retum the starter kt br arefund on 2/12/07. Was fla | needed an auberization to retum merchandse Finaly received auhonzationon 4i4/07, Retumed merchandise ‘Comment: ee ‘Naa isnot tip) Spi to Mr Townsend about Bacaming a dso? tor Herbal. [Fame ay. They racavedit on 4/907, Sil have not recehed a refund forthe merchandise, Entered By: PLOFER Entry Date: 5/5/2007 Updated By: Updeted Sate: ‘Complaint PUBLIC USERS” Cis Product Serviee Bul Oppalrianchisosibiaebulorchips Source: Code: ‘Amount $850 60 ‘Amount Paid: $300 00 Requected: | Payment diasierCard Coat Card ‘Agency internet Method: | contacts Bispute with maul reait Bureau) creait Buraau nk _ . var d5 dayo?: _ ‘Eénauimer Complaining company/Org, First Name: [(ONO) (ere ‘Country: UNTED STATES ‘Work Number? Wismaionsl 950 West 1001 Siroat Email: Hea code: 0 Ns sevens serie Townsend nps://werw. consumersentinel gow/pages/RecordDetails aspx?documentNumbers=1~2 63/2009Page 31 of 110 [Record #34 of 160 [Consumer Sentinal Network Complaints i Reteanes (1603371 tina Wmber Reterence, wumber Lanawae: Erolsh Contact Type: Conant ‘Source: Consumer DNC? F oimments [rece Naa Fees Tl Page We Hons Business Sui) Oh Sade, Api 7 2007 ose "Free Training Package from Bussiness Solitons” And | recived my order. on Tuaeday. apn 10.2007. on hursdey, Api 12,2007 I returned my package to ¢-team Online Fullmert(please see thar address) | sort @ fw e-maiisto Sandy Pascual and I mado afew phone calls. To date, my request for reimbursement have bean jorored Pleacorelp eto gt y money bade sntret Thankyou foryour atenon oye mar. Thankyou fees cooperation, sco Ente By: Lavan iy Date! HAO Updated By | Updted ate: ‘Complaint PUBLIC USERS - CIS: Product Service Shop-at-HemeiCatalog Sales cone | Codes ‘mount $88 mount ald: #898 Requested: | i Pistoia Coal taid ‘Agency internet __tontact: "ransaction| IE ae ce ohana ML ontact: jal in Reeponee: - . {ein hee Bempiint STAT Sitti: Wal or Totohinw rchanes Oda Re Complaining} company Prat tame: [O) asta heaton: "ee City: eocktord ‘StateiProv: dilinais ze: {(b\(6) ‘Country: UNITED STATES. ie ie Wek Humber For Hume et Email: ‘ge Range: 5 4 Saye Subject fis rine Fultimertharbatie, Agustin Parcual City: Carrolton State/Prov: {Texas ‘Country: United Slates URL: bitps:/‘ww-consumersentinel gow’ pages/RecordDetails aspx’documentNumbers=1~2 63/2009Page 35 of 110 [Record #36 of 100 / Consumer Sentinal Network Complains Reteranee(i2 8230 Signa] Wmber Raterence, Wumber: Lingiage? Enulsh Contaet Te: anit Source: Eensunée ont? ‘Comments: {Product Nama Herbalife Weight Loss Products) | purchased Herbalife weight loss products trom reserve Kaya Neve onFebruy 8 2007 My ced card wea led on Forty 9, 2007 As to Ines etrtaton hese produce | stated feng stomach pan, andy sn ued yolo-orrge. edad Dis Niows onfsonerya7 2 to ean wha as gong an nat est my teney base Me. Neves esonod any ema ea tas ever 9-437 geno to etmy money bac. Tho th nas 9 tho s-doy pond toharetmy mony rhnded Now Rav lo gets @ san door andpay tom my pocket al ego proaut to ne Entered By: JXHEINY Entry Date: 5/13/2007 ated 8 _ Updeted 0 Eompiaind PUBLIC DEER Brodit Srvce jean Cart Dilan) Supsiensniavanl Sauron Code? remedies nour mount ais: 845 50 Requvetd i i Payment iasircorscrvak Crd Aasney tnt tratnoas contact Complaint 12007 Transaction (27/2007 Eompaina| companyoras | frat tume tte: DVB) “faa Reese ly: Bea StateiProv: Flava 20: ‘Country: UN TED STATES Home Number: "Work number: Ent ‘Ag Range: 8838 Sbjct “Buibject: Heraalve darose ‘ty: 2: Representative Name: nps://werw. consumersentinel gow/pages/RecordDetails aspx?documentNumbers=1~2 63/2009Page 360f 110 of 108 / Consumer Sentinel Network Complainte i econ Rae es Srsinaoe Number Reteronce, Number Language: Enalch Contact Type: engl Sees Corse one fi ‘ammonts: bor song af ata mle Hae based Busses by tema lads sis andwas aonb fo tnait was Harealito cnly ater paying 30 fora booklet that came in the mal | was notable Ascover ths [rom the webste that | oagedinto, Seems tome thal he TV ads oughtto be regulated by federal law which (uld requre Put in advertising, whereby companiag were required to state up fro their business name inthe nibal TV Radionteret ad or part moda Eniered By: OF RIOAY Eniry Date fei2007 Updtes By: | Updated ate: | ‘Complsini PUBLIC USERS “CIS Product Serves icici wa Pens Sauree: ede. “Amount $2000.00 © Amount Paid: $20.00 Requestes | Povmni Wis fren Dispute na ~~ Biapate wits reat Bureau) credit Buroau 46 ‘Compl intra companyicra.: First Name: [ONE) Lact flame: [[DNS) adress 1: Acirese 2: iy: Sliema ~stateiPeov: iano - 20: f(x) ‘Country: UNITED staves Home Numba Work Humber | Fox Number: Ext Email ‘Age Range: 50-59 na Subject a —— Subject: eee ‘aadrozo: ly SiaeiProv: | - ene) bitps:/‘ww-consumersentinel gow’pages/RecordDetnils aspx’documentNumbers=1-2~3-4.. 6/3/2009Page 38 of 110 [Record #36 of 160 / Consumer Sentinal Network Complaints Reteronee 25007 Srginator Number Reteronce Number Language: Erich Souree: osu ‘inte: enumeration arate aia eon Cv aio Wd ie frismetsaren Consume sates rayar tang en ®mutivelmarstng ln Consume es saa pay ‘compat Fovoneien Entered ay: puoRoAN yaa Ha" Updated By | = pasted Ont - int TOLL FREE NUMBER AND CONSUMER “Product 6 Milti-Lavei MiagiyramidsiGhain Laiters Sources CENTHEL Code: ‘Armour 4206 Go Amun Pa: 9900 Requested Payment Urinown Ageney Prone: tenes contact | Comptie Transaction |i7/3006 Date: Initial Urenown ci l _Biapie it reat Bares rest rest we ona day? Séneamer maining companyorg Firstname: [BVO) Laat tame: [PNOY wadraee 2 SiateProv, Wine, Conase County! AMADA Brann bY(6) 63/2009 bitps:/‘ww-consumersentinel gow’ pages/RecordDetails aspx’documentNumbers=1~2Page 39 of 110 [Record #36 of 100 [Consumer Sentinal Network Complaints ) a Gaiginator? Number: Reference, Number Language: Eoa/sh Contact Type: Complaint Souree: Censuner Nc? ‘Comments: Rall The canimérslatiar was fowarded bythe Gorda Det of Law The consumer wits hai he eontaéted |Harbatite nemationalin regards to draming n new customers. The consumer purchased leads that were [bupposea to lead him to recrats but notes that hey dd net, The consumer feels thatthe system provides was Favly. No omal address was provided. Erisnd By: ReROWa Ey Dat! eb Updoted By: Upited bate: Complaint FREE HUNGER ANG CONOVER” Proauet Sarvs fi Lovallageyaicichan Lata Sources CENTHEL Codes, ‘Armour #70060 Amun Pai: 700 Requected| Payment fie Répiiod Keone Nal | Method: | ‘omplaint (2 contact: Initial Uirboon _esponee pai i Dispute with rmaitBuresu? ‘creat Bureau eee over a5 days? Eoneuimer omen companyiors First Name: [(DVO) Le ‘autre 1 3 TT BtateiProv: Ecard ~ — ae: ‘Country: UNITED STATES Home Humber xe) “Fax Number: | ae inismaional nps://werw. consumersentinel gow/pages/RecordDetails aspx?documentNumbers=1~2 63/2009Page 40 of 110 [Record #44 of 160 /Conaumar Sentinal etwork Complaints 1 Parmar Signer) OCCIaII8 womb Raterence, | wamber Language! Evgich site Type lad Source: eensunée one? fe ‘Gommonte: [CONTACT SENTINEL@ATE GOW FOR GRE COMMENT INFORMATION. ALSO. TO PREVENT INTERFERENCE WITH PENOING ACTIONS, PRIOR TO ANY NVESTIGATIVE ACTION CONTACT THE FCc| [AT SEARCH@IFCCFB GOV. ICCC Ret # 105100822424602821 have reason to Delve tha the nceated dvd used sense da to stool my ret card out and make large intrational purchases. Eater is er began fo ditibte Heeb ale produc unde is individual. One Herbals fom sono hechas high ensve data such a my socal soul runber.edess, phone number, dc. ipoeded hor asistance a making one prkclaly larg purchase, etd $200, over Ue phone dredly om Herbal. The purchase ae made and everthing was Sno. have since Become les active inthe company and carey wrk aan ZESL loosher ats company n Das. Abouttree weeks ogo | as estrished to see one thal a est cons my bank td just under $10,000 werth er charges tet | had nat mado, The cred oar vith the radiant narGes was reverreeWved so | am not surohow the physical cerswas oblaned, i sll Ontop ofall ath. | sve been receving an axtrmely large amount of pens oals fom @ PRIVATE NUMBER. mover answer but hey always leave 0 massage sing the same Ping “Please call JoArn Greene at 1-900-707-2637 |ha’e cowed @ cal everyday tthe past two to Broo marths. Everime is ho san8 mossag0 | nover cad fr ts that reurned in cal ey would charg my phone adcules Wo or something ort rat. Wy ala ast Wacnasday, (Oe, At, 2006) 0 fh Out wh Was. ealed Yom Brookhaven College's phone in armors Branch, Texas (my school}, They merediealy pu meson hold Men answored tne cal. Ts minute the [phone was answered | aught it was Jecqusyn Behan (th no provious suspicions aboulh : a By: FCC. Entry Oate: [08/2008 Updates By: Man WPS Updated Gate: 022007 empl ire Fraud Const erie Product Servies Oihor (Noisin Comments) Source: code: Amount) ~ Rmount Paid - - Requected: L ‘Rgoney External Aosncy contact | ever a5 aaye?: Conoumer Complaining acme First Name: ((b)(6) Last Name: Clty: DALLAS SteteiProv; Texas “ae pe ae aeee Email] Subject: Harsalire ‘Redreee: 8310 Sainé Linda Ove Clty: Manstidd zie: 16063 Email bitps:/‘ww-consumersentinel gow’pages/RecordDetnils aspx’documentNumbers=1-2~3-4.. 6/3/2009Page 4 of 110 ext: | Representative cin Saron bitps:/‘ww-consumersentinel gow’pages/RecordDetnils aspx’documentNumbers=1-2~3-4.. 6/3/2009Page 42of 110 [Record # 42 of 100 [Consumer Sentinel Network Compisints 1 Reteronee 777022 Srginator Numbers Reteronce, Number ‘ali Contact Type: Eenplait consume One? # ‘Comments: |rrosut Narié isibishi Calin aking Being mains aa inno Bee aatBlor Pe Tsang an went orem ta matanas Bos ne meta mal hem ick have sma rm fm tte with actos, Ic. andhe san the bows backte me. Thay ang et furarund, an | dently wn to get my many back He dove tummy cl, and hn oa $8100, Who do umts? paid does t $200 mr ciopra and inav the bores bat pan Entered By: MFHILLIPS: Entry Date: 6/2/2006 Updated By: Upastes Oat: Compiint PUBLIC USERS CS roast Survie Sis Op ancnasbialieibs coun | Code ‘Amount 10000 mount Paid: #310000 Requested Pajment asia Oo God anos iis RTE Fopic: | Dispute with Dispute with edit Buresu?: | credit Buroau Eompaining Companions: First Name: ((0)(6) faarese city: Buningion : pon Caraina ze: {(0(6) ‘Country: UNTED STATES Home Numb Work Humber: For Number Es mal ‘ge Range: 50-5, j _ ‘Subject Subject: HerSalite Intemational! City: Newport Beach StateiProv; {California “_Sounty: nps://werw. consumersentinel gow/pages/RecordDetails aspx?documentNumbers=1~2 63/2009Page 430of 110 [Record #44 of 160 /Conaumer Sentinal etwork Complaints i erp tina Wimber Reterence, | wumber Lanawiae: oleh Contact Type: Conant Source! eensunét one? fe jnformation | Mas agressive convinced bythe Herbalife representative to invest tousends of dolars in thes Frome based tusiness". | was told to imestin webstes, promotional meter, et, | er und thet n orderto saxo money, you have to buy excessive amounts ofproduets and resell em. Months lator and thousand of [Bolas wasted, Irealzodtnat thes was a pyramid scheme. | dnt ke the fact that the compary hid behing [vanous names n order to concealis deny. Nearly a year laor, | am sill sruggingto get my fo legeber. This cam has put me in a fnancial bind for meny months folewing the initial signup. Entered By: DoRASE Entry Date: 17/2008 ‘Comment: ka ‘Wor af Hem Business) ound a "Wek a Home adveicemiénténiiné ard Submited my ‘Complaint PUBLIC USER Broduct Service Nill Laval wag yraniasichain laters Sauron ode Amour 52000 Amount Pal: 1/8100 Reaunetes f ee cs Aas sre lietnos contact ‘Complaint 72/2008 “Traneaetion 6/3005 Date: Date Initisi Contact: Phone ompaining? companvora: Ee First tame _Asaress City: lobe Sour Tana ___- 2 {(Dy6) ___._ County: UNITED STATES, Hama Number] Work Humber: a ‘ae Range: 18-18 Subject “Subj: isa inertial oe -_ ‘ere: 800 6 Ls Conege Bid iy: Inoien oo StateiProvi Caio Country: United Stale 2p. oso res Code: Representative ery Greanan Name: bitps:/‘ww-consumersentinel gow’ pages/RecordDetails aspx’documentNumbers=1~2 63/2009Page 44of 110 [Record #45 of 100 [Consumer Sentinel Network Compisints | Raney 038 Srsinaoe Number Reteronce | Numb tanavinge: Enalsh Contact Type: elit Soures: Konsum one? fi ‘Gemments: Fraudulent aa Company is wdlcrising inj sings Liss Gretel Tchda asdmrial Pease ses ths Unita aa at Gretel Thisa would nave to v7 Ives ta have done al these ings. Ths must b a fethous person en Fraudulent ad, Ormaybe areal person fbncting things. “nite sawn google comsearch? ~GroteleTohideromalghi-onSir=2safe-ofstat=08sa-N" "Graal Tohda Ispent 20 yrs stuck ab @ rogrammer inthe Engineering fel "Gretel Teh spont 20 years stuck aban etal sales representative FeretelTehida spent 20 years stuck asa Customer Service Agent “Grotel chide lspent 20 yoars stuck as @ yanks’ "GretelTchde | spent 20 years sluck es an Advertisng ard Marketing workng on commission” “Gratl chia | spe 20 years shick as @ Human Resource job inthe T Information Technology fel" "Sete! Tchia pent 20 years suck as an Adrincrbve Assistant ‘independent Hertlfe ietrotor Gretel Tenia 9603 10 fences 780 440-6011" "hit nw google comisearcn? i=en8q=GretebTehidagbinG=GooglevSearsh” Asks for $9.96 for nfo pack, bux then there is @ #38 materia ack and @ $298 product sample pack Ane then dlstioutor lures new person to signup fo tape training thal posts eecn month ink ths 5 9psramd soheme Entered By: REROWN! Entry Date: 7/2/2008 ee a aaaieal ee tee ‘Complaint PUBLIC USERS- Cis: Product: eves Erelny Apmiaestnb ‘CounseliOverseas sa eS as sans haa se sees saaere mei / Payment! Aawney ner meee anion Biapate wits Diepaite with mat Bureau? rei Bureau i L overseer Eerauer Compiaining! Companyiorg Fret Nome: (2) Lastname {NO Aadreee 1: ¢ Acree 2 city: StatelProv: Location Not Reported 2: | County: LOCATION NOT REPORTED Home Number: a Fox Number: [(DX6) mall: oo | Subject: Hermite bitps:/‘ww-consumersentinel gow’pages/RecordDetnils aspx’documentNumbers=1-2~3-4.. 6/3/2009Page 45of 110 [Record #46 of 100 [Consumer Sentinel Network Complaints ere naar Wimber Reterence, | wumber Language: English Contact Type: Complaint Source: Fensunée one? fe genet Herbaste intarational of Ameriea. Consumer sent fer info and called un receipt. Consumar asta hey Would sed product to star hs business at $3 99. Consumer ound ou he company charged him $399.0n, [bnknown eo. Consumer was ols they would retuned the $300. No altomate phe provided or ema ‘Comment: i Complaint torwardad by the CA Bapt cf Consumer ati ter acicn by FYE. Consumarhas complaint Entered By: UHART Entry Date: 6/21/2006 Updated By) Updated Date: ‘Comploing TGLL FREE WLBEE ANG COWSIRIER”” Product Service Bir Oppserancseabiaabiisrchiee Souree: SENTINEL Code: Heath Care Ditary supplemeriststbat Remedies ‘Amount $388 60 ‘Amount Paid: 8388 00 Reaueeteg: | - Payment Sar Crt Gad Method: | ~~ Biapate wits reat Bureau) Dispute with credit Buroau 485 days? Complaining companyiora.: Firet Name: Address 1: iy: Emma StateiPeov: icici zi: {(by(6) ‘Country: UNITED STATES Home Numba Work Humber: For Number Be: | Email: | ‘Age Range: | Subject Babes: erate wens OF Arana ‘Addrasa 0300 La lanege bles PO ox 80310 os Aras bitps:/‘ww-consumersentinel gow’pages/RecordDetnils aspx’documentNumbers=1-2~3-4.. 6/3/2009Page 46 of 110 [Record #46 of 100 / Consumer Sentinel Network Complaint Reteronee 2122205, Srsinator Number Reteronce, | Number Language: English Contact Type: Compiaint bner p Source: {Consumer Cénaumar had a smmpiaet apart Perma. Carsumr stats he Sértacte this cempany and tholght ha dare a al or 39. fl recevd 8 ge Boxe produ Bndthey charge hi oe 420000, Conaimer [states they want him to pay shipping charges for sending itmes back. No email address. eiiea By! brits Entry Ont: B7V2008 Updated By: NOB Uipc_intemet_reisted Updated Oate: 5/2/2006 - int TOLL FREE NUMBER AND CONSUMER "Product (eaith Care. Dietary Suppiements¥ierbal Source: SENTINEL Code: Reeds ‘Amount $399 00 Amount Paid: $300 00 Requected: Payment Amarican Express Cros Card Ageney Phone Method: an "Se ‘Comment: “ransaction Hii2606 Date Initial Phone’ BUGMaN number [Brae is Gispute with reat Bares rest rest mh : _ over gaye? Séneamer maining companyorg Firt tame: {(BNG) Latrane: [I] _ Address 1: | —_ — _ Raldrase 2: a SiateProv, Connecti iy: Ero f 20: ‘Country: UNITED STATES 63/2009 nps://werw. consumersentinel gow/pages/RecordDetails aspx?documentNumbers=1~2Page 47 of 110 [Record #50 of 100 / Consumer Sentinel Network Complaints: ere tina Wimber Reterence, | wumber Lanawiae: oleh Contact Type: Compare Source! Censure one? money they claimed ne would make as an independent criractor.Consumor sates he was required to vrchase a startup kt for $94 and estimates he lost approx $4000. Consumer states the people who bought the ‘Comment: fs iia a copia against Harbelf nisratinal. Consumer ales he was Unabie to mak thé mau ‘products wore ascatstod with them, Eviered By: weirs Eriry Date ido008 Upaite 8y- Updated Date: ‘Complaint TCL FREE NUMER Ao CONSUHIER”” Broduet Serie atc Hae Pine Soures: EENTINEL Code Amounts 00 Amine Pai: Requested Payment{ricwen Kageney Prone iethod. contact Initial Prone BO08e0 number _esponee Dispute wih) Dispute with reait Bureau) creait Buraau a nn bwOE days? ‘Eéneumer Complaining! companyiOrg.: Firet Name: be address 4 ive 20: Home Number: “Fax Number: ~~ StateiProvi Conwcicl ‘Country: UNITED STATES Work Number: inismaional bitps:/‘ww-consumersentinel gow’ pages/RecordDetails aspx’documentNumbers=1~2 63/2009Page 48 of 110 [Record #84 of 160 / Consumer Sentinal Network Complaints Reteronee 772410 Srginator Number Reteronce | ume Language: Enalch Contact Type: plait Souree: Konsum one? fi \ighed myself and aie not lose waight The company reprosentatves refuseto retum my calls or help mo. ty Jo wach te sales representatwe wilh no success, | want my money back lease help me. miens like me are ‘Comment: ka piéiain Saks, i835 atonal Supplements) | bought vareus Supplomsrs irén Harbaifa [pected thenk you Enisred By: RLOPER Eiry Date fs2000 Updeted 3y: Updoted Date: | ‘Complaint PUBLIC USERS CS Product Serves jssif' Cave Diiay Suppomerivarbal Source Code: Remedies ‘Amount $374 Amount Pale: $274 00 Requscied | Payment Cash Ageneyinstnat ethos: Contact Bispuie with woken rmaitBuresu? creat Bureau man _ 08S aay? _ Eonzdimer ompiainingl Compenyiora.: Fist Name: [[BYO) eta FONE) : 7 Tar TT StaerPeov: Saari — 2. [(O)6) Country: UNITED STATES Home Number: Work Number: “Fax Number: earee City Los Angeles nps://werw. consumersentinel gow/pages/RecordDetails aspx?documentNumbers=1~2 63/2009Page S1 of 110 [Record #54 of 160 /Consumer Sentinel Network Complaints ] Reference 7500486 ‘Originator! rel Bee | whoo era ae ere OST IN Tea Few one ‘Comments: Cansumer ward ino on Herbalife fit iad good ratings to do Bussiness wh bscause es cariacled he [bn they nave 8 goad pert oni. No paesonsl nto wies proviesd eiiva By! Dom ONCHAVEZ Entry One: 7332086 Updated By: Updated Oate: | ~~" Comping TOLL FREE NUMBER AND CONSUMER” ~ Product Servis Hoalh Cars Dicaiy Sunplonentstorbal Souree: SENTINEL ‘ode: Remedios ‘Amount 60 90 Amount Pld: 4900 Requested scecnensioeian La as Payment tidiaan ‘Rasney Phons Meth! contact Complaint “Tansaction 2/3068 Date Complaint? ut with reaitBuresu?? | Credit Bureou 45 days Complaining | compenyorg. Firat Nome: [XO) ‘atime: [EXOD ada 1 ‘ale ie ina “StateiProv: alr ze: (OY) —] Country: UNITED STATES Horie Wuinber Work Number ge Range: Subject hase code: eit Resort) Name: bitps:/‘ww-consumersentinel gow’ pages/RecordDetails aspx’documentNumbers=1~2 63/2009Page S2of 110 [Record #85 of 100 / Consumer Sentinal Hetwork Complain hemes Srginator Number Reteronce, \ Number tanavinge: Endlich Contact Type: iit Soures: Konsum one? fi ‘Gommente: (Proauet Warne’ Gniié Business Oppernte fr Sling Herbal ta Product) Oni Business Syelam had ontacted me through emal for enine business cppartunty wih a great income seling thai products. | dscidea 0 vet try and ordered ther rtroductory package online since f was tee costing me $9.95 forthe shrosing 13 handing, The agent sat the introductory package of how their age had mage tremendous money. ong their products without mentoning HerbaLite products. My credit cardwas charued wih $9.95 by Gavlo lustanic, an agent Wing at 8280 Sholler Crook Lane, San Bruno, Ca 94086with Tel. 650-438-3708 and t 388-240-8296. | was contacted by her partner, Loran Victorino last wook ater |receWved my noductory package lo set aphone meeting, She called today to tell me ihe dela. only found out this tie thal! had tose cea a (Option 2 package costing $389.00 | order since also contained the license to oll on 60 countries. I never got the chanoe te decide and review the product since | never recived it yet | went ine Intemet rant avay after the nhone conversation and check about Herbalife and Online Business peck | ound a lot of complaints about hese two companies and | dcided to cancel the product within an carota mesing Loran cand me bsktn nm rw fats aod ored tne paskeze tom Hebets te canna cans unset pay skin Ton soa ot pang me mele $30 00 |e pay ar charg ne cing tw caring moron 5 ls siping end hantrg a mlnaca my aamage rom ne Yansacton inst oplecy bankelts lop payne fry art Rot en Do | aveth rat ut Dang sor res cans ths rosu fom ons and Seo wr SemcaengmanyConpiants sal tae ampenys way ct ing ousnss? Pose let eno oy eater el oa Trrgt te meton foe ‘Online Business Sys (eye) Entered By: Updated ay: iSi0USE cy Bae fien08 ELMORE “Updated Date: 4/17/2008, ~ ‘Complaint PUBLIC USERS - Cis Product Service Bus Oups\Fianchises\Dictibulorships Payment vies Condé Cord gency ern feethod contact “ransacton oe Sane empl compen | tia atime ‘ae City: ‘StateiProv: Nevada 20: country: JNTED STATES Home Number: Work Humber: Fox Number: ai “five Range: 80-45 Subject: Prins Bisnass Svalombhen ‘Addrese: 8320 Sheter Creek Lane Clty: San Grane oo Eli: a bitps:/‘ww-consumersentinel gow’pages/RecordDetnils aspx’documentNumbers=1-2~3-4.. 6/3/2009Page S3of 110 Ext: | Representative ran Vienna bitps:/‘ww-consumersentinel gow’pages/RecordDetnils aspx’documentNumbers=1-2~3-4.. 6/3/2009Page S4of 110 [Record #87 of 160 [Consumer Sentinal Hletwork Complains } Reteronee 720376 tina Wmber Raterence, wumber: ah ‘eenwiart ‘Gammente: {Proauet Wana Rerbalie product) purchased a Wer at home lt ena was Stppid t orl pay 8 86 Tor nipping. She crarged an adational $29.99 gating that sine | not participate in the work at ame program, [ihe charged me $29.99, Which is rot what agreed, Eisredy! bokASE Eniey Date! |iai2siz008 pated 8: 08 Ue et | upto Gre: ards ‘Amount $9 95 ‘Amount Paid: a oo Reguteied| f Taymor laid Ged Cad sac Dispute with Bispute with reat Buresu Ccreait Bureou nee . co ven aye? ‘Esheumer Complaining companyiorg Firet Name: [(P)(6) Last tame: ECIRGGS (D)(6) ae Froaacts Northgate Ra tington bitps:/‘ww-consumersentinel gow’ pages/RecordDetails aspx’documentNumbers=1~2 63/2009Page SS of 110 [Record #58 of 100 / Consumer Sentinel Network Complaints: Reterance 72008 tina Wmber Reterence, wumber Lanawae: Erolsh Contact Type: Conant Source: Eensunéh one? fe ‘Comments: MaiL Consimr wrlss to Complain thal coraimer rosigned as a supsivisondsiibuior tr Herbalife International as the company di not delver on is promise of 75 leads when the consumer ought § shares at a oat of §1240.00. Consumer luther states thatthe plan s for dstibutrs ta spend 80% of ime recruting and -pely 20% timo retaling the product. No worl shone i sted forthe consumer Entered By: RLOPER Entry Date: Updoted By: Upited bate: Complaint FREE HUNGER ANG CONOVER” Proauet Sarvs fi Lovallageyaicichan Lata Sources CENTEL Codes Amounts. 24000 Amine Pala: 3125000 Requected| Payment Vion Keone Nal Method: | lap Ciopute with reat ureau credit Bureau oe vara daye? Sener maining companyiora Firstname: (ONO) adres | City: Feacntos ch StatelProv: (Georgia ogg Po county: UNTED STATES Home Number: Work Number: | 63/2009 nps://werw. consumersentinel gow/pages/RecordDetails aspx?documentNumbers=1~2Page S6of 110 [Record #64 of 160 / Consumer Sentinal Network Complaints RatrnesTEAS1 riginatoroso008 6572268 Number Refersnce, | Number: | Language: Endlich Contact Type: Complaint Source: ‘Consumer DNC? Nv ‘Gommonte: [CONTACT SENTINEL@ATE GOW FOR GRE COMMENT INFORMATION. ALSO. TO PREVENT INTERFERENCE WITH FENONIG ACTIONS, PRIOR TO ANY NVESTICATWE ACTION CONTACT THE Fe ATSEARCHAIFCCTDL GOV. responds toa TV advertisment rove datas a an roma Buses porn Wb sto asked tha 9095 foo to cover sping usod my Matar Car pay ore This 2 105 When Ieee san hal vives Haba Li maovemaratng a tren tara | ected af sna tlngo hat because Ld pol sn back as nstuctdin hw precrtan mich 1d ot lh, never evan opand te erelep, nay waa gag to charge my ce at $2.8 or lining. Ths wae 32005 coote Cro card company en @/HD5 (Can and ask at hat ear uber usu ther unl card umber be clesedto sop ary alent a charge aig tC Bank fled oop and an uth rage mas mae op the osc ao ep the sender hat mau ls compat wih he lily atemotestocwtge my rod cadet amout hate Rd espe wih Al Bonk an they ars ipo charge boc he bth emeunts bt el hs mut aclhty nodes tw mvetogled ots aus Tank fou for your austone on noosa! fom someone about he Entered By! roc Entry Date: i Updated By: JOS Updlinfemetreiaied Updated Date: 2/22/2005 ‘ompaint|ntrnt Froud Corp Coe Product Service terme Aldon co “mount mount Pld: Hab 65 ~ Requested f Peyment hick Reported goney Essa Soeney feethod a a Somtaet tbe Bi) Dispute with nit Bureau? cra Bureau 7 cowers3onyet : Senaimer cocoa ompanyrorg. . = Firot Name: ‘ast tame? ((P)C6) adres 1: Aas 2: iy: StateProw: Porno 2. (DKS) County: UNITED STATES Hom Rumer: 2 Wormers | ok Nimbor: Email: Subject: Herbal ‘Adarees: 2200 NE 38h Avenue Bly 460 Sliy: sia Siaisibrov: Foie Country: Unies Stas URL: - Iitps:/ee consnmersentinal gov/pages/RecordDetails aspxdocumentNumbers=1-2~3-—4..._ 6/3/2009Page $7 of L10 [Record #62 of 100 / Consumer Sentinal Network Complains } Reference 6470901 ‘Originator! ae eae Language: English Contact Type: Reauwst for infomation ‘Source: ‘Consumer DNC? Nv ‘Eamment: hs cancumatis align ole to Herlte The eoraimerstaas thal he Has purée airman package fr $50 fom is company, ands warts to hrow they are eps Eiiarea By: WrURLEE Eitiy Oats: FBS Updated By: Updated Bate: ‘Compiaint TOLL FREE WMIBER ANG CONSUNIER™””” Preduot Service Wisc at ane Pian Souree: SENTINEL Coe Amount ‘Amount Pld: Requected ee 1 . Payment Urinvin ‘Rgeney Phone Method Contac Eompleint, Tenasction| Date: Date initio Contact: | ints Response: | a comput with reat ures | crea Bureau ards days aig companyorg Fit tame: [PX Last tame: [EXED Aaa ies Gis Tana TTT ro ers ZF. [(b\6) ountiy: UNITED STATES Hw Number: Work number: ‘Age Range: 50-64 | Subject Subjoe: ewaite arva Cogs? Ent Reprecontative ~ =p Tite: | ~ Name: _ bitps:/‘ww-consumersentinel gow’ pages/RecordDetails aspx’documentNumbers=1~2 63/2009Page $8 of 110 [Record #63 of 100 / Consumer Sentinal letwork Complaints Reference 147817 Srisinator! Number: Reference, Number ‘lish ntact Type: Conia consume one? Fi ‘Commonte: {ts scan Thy it ay ale (nosy Hbcemars va SOA nds engi) at mena dan 2 eared easly ana quchy They ask peopoto pay 175 dors to buy aPisness cers ha oad tr al 50 [tatost ary people fr tana last a ot ofmoney. This company also do “tusness"n many oer states Entered By: FLOPCR Etey Date 0/2008 Updated 8y: | 7 paeieaes Source: ‘Amount 8178 66 Requected: Payment Agency. Method: contact: Complaint 18/2008 i _Biapie it —_——_ Dispute with reat Buresu Ccreait Bureau . overs gaye? ‘EShaimer Complaining companyiorg Firet Name: (DCO) Last flame’ [by Aaldrase 1 Auldraae 2: ee : Bai SateProvs Now Toe Coxe) Country: UNITED staves Wark amber) ‘bale ineraional Coon Steg roe Nena StateiProv: flew York ountiy: 63/2009 nps://werw. consumersentinel gow/pages/RecordDetails aspx?documentNumbers=1~2Page 59 of 110 [Record #64 of 160 [Consumer Sentinal Network Complaints Parmar tina womb Reterence, | wumber Lanatiat: Eoih site Type lad Source: Pensuée one? fe ‘Gommente: (/nac purchaed a sa in March of 2004 ine ver ahs mont es, wad downidee! for mye AL Ht | |Woant wormed, 08 lusuallynad no problem tnaing sthar work Hesvever, alfa month and a al. | began to -boteve that my unemployment was gong tobe more longterm than | had expected. When | sayv an smal fom "an Independent Hurbaife distributor“ |wasa ite desperate and jum ped atthe chance to "ba my own boss" snd make "hausands of dallare a month Ireaizeait would be hard work. and not just a get-nch-auick scheme. [The whole ob sounded very good ang doable | haudeted my 401K and my docks to be able to buynto the ampany. As me wore on apd Inlicedthatne malter haw much hard werk! put int t, ne matter how exc | jolowed thar sructions, was paying much more money then | earned. I mado a etl of maybe $150. | spent joney on advertising and bought a shone line, but 95% of my calls were rejections, AS my sprs decined, dis 1re research nto the company and feunditwas nothing more then cleverly disguised pyramid scheme, The ny people who would make any real proft were the ones high up inthe pyramid, using ber funkes to do ther bicers and sales for them, wile they reaped the profits. Iwasritneayin 8s much corto as | was lesto eve. |wantto gatmy money back, bt each me a class-action law sut is brought against them and sated, ney change thr practices just enough to make thom that much more aficut to Seek rprsas rom them. Thoy jpave a rotum policy, but ney charge @ restocking fea anc make you pay fr your own shipping and randing, so nay mave nek woth te hascle oT sending air stu back Eviered By: RLOPER Entry One: fis005 Updated By: NOS. Uod interot_olated Updated Date: 3/10/2006 omplaine PUBLIC USERS cls Product Serice evil ramiiChin aes Source cous: ‘Amount 277632 ‘not Pa: §277622 Requeted f Poyinent Bw Aoirtti gency irnst aed | anton | “Som paine WATTS “ranasston 73/508 i Date Complaint?: pute with credit Bureau er 45 daye?: Complaining company First (YG) ~ Aadrose Address 2 Clty: Sreon Bay StateiProv 21: ()@) Country: Home Number: - Work Hamber: | eit: Age Range, ‘Subject Subject: Herbsiife Intemational Of Amenca, Inc Address: #0 804 90270, 5 Angeles StateProwe Sodom botse-o10 Country: United States ~ RL Phone idimeer. SEITE ET 8 bitps:/‘ww-consumersentinel gow’pages/RecordDetnils aspx’documentNumbers=1-2~3-4.. 6/3/2009Page 60 of 110 bitps:/‘ww-consumersentinel gow’pages/RecordDetnils aspx’documentNumbers=1-2~3-4.. 6/3/2009reait Bureau) Complaining company/Org, Firet Name: address 4 nps://werw. consumersentinel gow/pages/RecordDetails aspx?documentNumbers=1~2 Eviered By: ROGERS Evin Bate: ezios Updated By: NOS Uo interet related Updated Gate: 671012005 ampiain FOL FREE NUMBER ANG CONSUHER™”” Product Servis trict ena Pans Soures: EENTINEL Code Amount 95 Amount Pais: $1880 Requested Payment Bank Aesurt obit aeney Prone fatheds | conta | ~~ Bispute with ‘ity: Brora See Heise iP ‘Country: UNTED STATES 5 (b)(6) Tt Home Number Work Number: Fox Number: Et Page 61 of 110 [Record #65 of 100 [Consumer Sentinel Network Compisints 1 Reteronee 220145 Srginator Numbers Reteronce, Number Language: Enilch Contact Type: epi Souree: onset, one? $ ‘Comments: ‘Consumer contacted a company named Herbalife Consumer states it's a work ai home Company where the onsumer Goes some computor work. Consumer found them online and was asked to enter ner bank acct fo 30 they could charge her 9 85 fora VHS tape. Consumer ater four tha hey charged her bank acct tice onsumer did pot provide an alterna # isp wi crea purseu i _ ee ontr a ye? Eoneumer (ae Range; 50-38 ‘Subject r StateiProv: E t 63/2009[Record #66 of 100 [Consumer Sentinal Network Complaints Rates ei me i ie: Enh Toe Eon tocar ty doit yu ttn oduct pk Entered 8): NeHiLies Updated 8y- 8 Us net sed Compient PUBLIC USERS Cis ‘Amount $4,148 00 Requested: | SititelRe’ FIC AAS BO opie: | nps://werw. consumersentinel gow/pages/RecordDetails aspx?documentNumbers=1~2 "Lai Velaton: BacoobenWlcoorertation Page 620f 110 Srginator Reteronce, Number Contact Type: Eenplait ners ‘Comments: Company Warts 650 for ‘Decision Package inien cals ard wants io got $388 for more maenils and Information Package is sent and they ty to got you to recruit saying ina she only way te make money Hardly Fy mention of ealing aproduet, ony to recut others, but they wart you te buy $3700 in ventoryto stat at ‘you open the package they sent, you can not be refunded for [porting you open orhavo wniten on, but the frstthing they tol yout do fs wnte inthe book and open the Entry Date: fisi2005 Updated Gate: 5/5/2005 Product Service Bus OppsieranchiSasibisiblorships Code: Fmt Pal: $8006 _haeneyjiiel Twa Inti Reeponee: 373005 Fraud Complaining comparyfore Prat teme [OXO) | asta adress iarees 2:1 ‘City: paringion. StatelProv: (Texas 2 County Homa Humber Wor umber: Fox Number er Email: ‘Age Range: 2 Sbjct Subject: nine Busness Sysemeiherbalre ‘Addrese: | StateiProv: | county: —— URLS 63/2009Page 630f 110 [Record #67 of 160 [Consumer Sentinal Network Complaints i re asivtor| wumoer Reference, | Wambo Language: English Contact Type: Souree: our ote? 5 me cffer with Herbaifs. Consumer nad sertthe company §39 95 and was tld that no would receive a packet 3 OSIOKMOS. Cater is warting le known if Herbalife was legtimate or not. Consumer does net have a compart bathe company ‘Comment: ae ‘alg Bahai ata Ser Car Stes tha har om sian a dello niawspapar about a wade Eriind By! eaniebo Eoin Dat: Be2005 Updated | ~Upited Bate: Complaint FREE HUNGER ANG CONSUWER””~ Proauet Earle GATS Plans Souree: GENTEL Codes Amount $39.95 Amount Paid: $25 85 Requested Payment lasCard re Gard ‘anes Pre — Initial Phone oar ere Dispute with ‘creat Bureau coe 088 aS anys? Eonzumer Complaining companyiors First Name: [(DX8) Last tame: [(D)O) ‘autre 1 Tatiress 2 - ei: Face TTT BtateiBrowe Fisica” — — ZIP {()(6) Country: UNITED STATES waieninee ORO | Work Number: Bye) ——] Fax Numbers] Emails — Saami) ompanyiorg. - . First Name: ieatoy ‘Last flame: ‘Aadrose 1: 2508 SW slate Road 47 fatroce 2 lly: Fat inte State/Prov County: 1 Wik umber. 65 mE ‘Subject Sabie Faso ina ‘ity: ze: Representative Le bitps:/‘ww-consumersentinel gow’ pages/RecordDetails aspx’documentNumbers=1~2 63/2009Page 64of 110 [Record #66 of 160 / Consumer Sentinal Network Complaints Referenes #311221 Number: Language: Eoa/sh Contact Type: Complaint Souree: Consumer Nc? ‘Comment: finaly signid ip to art my dwn business wih te Undarstanang ta you war hay wi Se ened cS ow Vina anded up sugpaee to enly eaet $500 ended up costing var B4000 witléen cot that 38 not 1ade anare tous. When condustina cals, if peep ask fthere are anymore hidden cost the companies ener walsd be no, However, there ar cavara costs which people should bo avare of with vs company, Yes | woul Ike to see my money retumed but | also drt wankto see others get nancaly hurt Enisred By: DaraHiek Entry Oat: 572008 Updeted 3: Updated Date: Comploint PUBLIC USERS CIS Product Service Ais Oppaiarehisosibiabitorhips Source: Coe Amount $48 8 Amount Paid: $4 38480 Requested: . i . Payment Sar Crt Gad genes sna ethos _ contact ‘Complain’ a7a008 "Franesetion 73005" F - | setts oar Fopic: | Dispute with Dispute with edit Buresu?: | credit Buroau Complaining companyiora.q Firet Name: Address 1 iv: “StateProv: 2. ‘Country: JNTED STATES Home Number Work Number: | Fox Number: Ext: Email Age Range: 40-49 | Subject: Herbalife international City: jinglewood State/Prov: ka fornia, ‘boson Country: Untod Stats bitps:/‘ww-consumersentinel gow’ pages/RecordDetails aspx’documentNumbers=1~2 63/2009Page 65of 110 [Record #60 of 100 / Consumer Sentinal Hetwork Complaints } Reterence'5502242 Sriginator] Number: Reference, l Number: iagaae? Frac Eontack Type: cil Souree’ consumer one? Comments: ae by oe iry awe Brss08 ‘Eompiaint PUBLIC USERS “CIS “Product Servos) Souree! | ‘coae “Amount #3 50000 ‘Amount Pad: 4850900 Requected: i Payment Via Groat Card ‘Agency jniornet dij vant ‘Complaint 6/2005 ‘Transaction Date: intial Contet: in Person [einai Topic: ~ ~ Bip wi roan Buen on - Co Eom compansore: (BY) First Name: exe) Last Name: cae Rear oe TES Sai ar. (O)) cae seca Wor Himba | Fo Namber ee Cal ‘gaia subset Subject: Herbaiite City: Los Angeles StatelProv: [Caifornia ‘Country: Lntod Stales 2009 bitps:/‘ww-consumersentinal gow’pages/RecordDetals aspx’documentNumberPage 66of 110 [Record #70 of 100 Consumer Sentinel Network Compisints | Reteronee 200125, Srginator Numbers Reteronce | ume Language: Enalch Contact Type: plait Source! eensunét one? fe ‘Comments: IThs company VSM" Vertical skip Marketing gave out information that if you did as thay stated you could make FEAL monoy thoy have a oo pan sop by slp very sp re ore bt a eter promises, Than Et Trad bon ete wth myo tnk- ey Mins “th nfomatonne we ling pele was WRONG | ol wit plan mar dm woul bornasmg betwen 000 cern tree to smth, that] 2 ay abaya HEEL SLOTS. had buy & se perma ay win th rogram ata cet of 90000 ‘por slot. When | said! could not buy any more slots | was told sorry we only have time to help the players ret the| store |ave son ove $7000.00 at mat ack erised By: Pearl EK iy Date! BSNS py: NOB Use nl lad anpien PUBLIC USERS Cs 5/26/2008 - ‘Gps anchisssibiaribitorsngs Sources Amount $88 00 Amount Pala: 47 90000 Requected: [ Payment ies Cedi Cord Haas jvm Method Contact ‘Complaint 24/2008 Transaction 9/5/2008 ‘Complaining! comeniors frst tame: [[BYB) an Ares = io iy: Ro sia a [VG) county: TED STATES is Wa inser | be ‘Age Range: 65-68 Subject ~ “Buibject! Vertical Skip Maretingineraite, ie a — arene Los Aral Staion ana 2: | Country: United States — rami gos sas bitps:/‘ww-consumersentinel gow’ pages/RecordDetails aspx’documentNumbers=1~2 63/2009Referenes £71235, Number: Language: Eoalsh ‘Source: {Consumer eatimate business before he pays, erisvdy: PoURCESSI Updated By: | Source: SENTINEL ‘Amounti80 00 Requected: | Payment Urknown Method: ‘Complaint i ila Sontck (FRG | StatuteiRute: FIC At Sec 5 (ECP) elemarketng Sales Rule Complaining companyiora. Firet Name: adress 1: ci: 2. Home Numbe Fox Number: Email (exe) foun (D)(6) Subject’ eee r darose: lly: | = co t Representative nps://werw. consumersentinel gow/pages/RecordDetails aspx?documentNumbers=1~2 [Record #72 of 100 / Consumer Sentinal Hetwork Complain ‘Gammente: {The consuméris éalinig Because ha has Sean a war al home oppustunily io Herbalte oo TV than the onsumer called the company and has Beenin contact wit them. The consumer wants to know iis a int TOLL FREE NUMBER AND CONSUMER Page 68 of 110 Srisinator! Reference, Number Gontact Type: Conia ne? Fi Erin Bate 08 Upaited Ost Product Sorce i Ame Men Code: ‘Amount Paid Agency Prone contact ‘Transsction Date: a intial Prone’ Bo0E8 number jecapbonmisrapreseniation ‘SR’ Other Deception or Abuse (net in eomments) Fuad Dispute with credit Buroau StaeiProv: Nii ‘Country: UNTED STATES Work tumber Ext ‘Age Range: 40-40 Subjed StateiProv: # i 63/2009Page 69 of 110 [Record #73 of 160 [Consumer Sentinal Network Complaints ) Referengs/*7305°2 Gaainator? Number: Reference, Number lis Contact Type: Complaint consumer Nc? ‘Comments: jive bocn apart of Vamimarbalife fe sight marin nw thout any suppai that wae promised to mei wad Jrisioad ty cetan momiers in ne organization claming lccula Became successful. was just about to submit [brother $1200 collars unl went to npoft report and found @ lawsut againsithem i calfomie, Am |inbtea? Erisred By: DoAAlLEK Eiey Date 12005 Updates fy: LOE Ure intrstelsted a we as USLIC USERS: Cis Product Serves Bur Opps Voraiseaibiarbuiorins Source Cove Amount $8,300 08 Amount Paid: $2,360 00 Requested: { Payment Banc Accourt Dab anes ret Mathod Contact ‘Complaint 22772005 Transaction ii2008 ‘Biapute with Pena edit Buresu? creat Bureau nad . nnn HOPES day0?: oneumer Complaining Company/org. First tiame: [(ONS) Last tame: [[ YO) ‘aroce 2 StateiProv: Nisoorain Country: UNITED STATES. tJ Work Number: inbalitenarea Sip Maritng impli, StateProv; Tennessee 113 —Sountry: United 5 bitps:/‘ww-consumersentinel gow’ pages/RecordDetails aspx’documentNumbers=1~2 63/2009Page 700f 110 [Record #74 of 160 [Consumer Sentinal etwork Complaints i Reteronee 720758 Srginator Numbers Reteronce, Number Language: Enilch Contact Type: engl Souree: onset, one? fi ‘Comments: CansumerSaidhe answered an ad on Misndarcorh fr @compeny calied On Liné Bishiess Systems forsaling |Farbatite proaucs. Consumer saictnat on 225/05 ne paid On Line Business Systems $309 forthe program ‘CC. Censumer is now concerned because he feels itis more a pyramid scheme rather than mult 'azvotng 2 ho fools product sales represent about 20% of your efor 80% efor recruting cthers in your Entered By: UeAUGHi Entry Date: B/20%8 Updeted By: JOE Uns iterst yested Updated Date: 5722005 ‘Comploint/1cL FREE NuWisc= Ano CONSURIER””” Produat Service pur oppor sacbiaebutorchigs Seuree: SENTINEL Coe ‘Amount $380 00 Amount Pala: $389 00 Requested: . ! L Payment Smatican Expose Coal Card ‘goney Prcns fete cost Eompiin “ransncton 77008 — | aetisea SoRTaE REE _Respon: ~ Ta Welaton: Decoobonhooresotaion— ple: | ud Dispute with Dispute with ~ ~ edit Buresu?: | credit Buroau 485 days? eomptig companorss rst Hane (oo Address 1: (exe) Address 2: City: Middleton ‘StateiProv: Massach usatis 2 County: UNITED STATES Hes Humbe Wak Mimber Fox Hub Es mal Fa Range: 7 sie —— ject: Une eas Sans ‘dares: StaaProv| KEompany Type: Supper hee ‘iis SiateiProv Country: URL[Record #76 of 100 / Consumer Sentinal Network Complaints Reference: Fe 762 Number: Language: Enalsh Souree: consumer hose who dont ling your pockets, eivava By! PoRASE ‘Complaint PUBLIC USERS” CIS Source! Amount Requested: | Payment Method! Complaint 22/3005 Date aii Gone sate FE Tenie:| JnBerson Act reaitBuresu?, ompiining| companyorg Fiat ame Raia iy A 2 BGT Home Number: (P)(6) EL Rona) Name: bitps:/‘ww-consumersentinel gow’ pages/RecordDetails aspx’documentNumbers=1~2 Srginator Reteronce Number: Contact Type: plait ner ‘Gammente: Swan the fuck ave jou lawns going to She REALLY Bc SCAMMERS GOWN Gut uelang ene wth or pr008 Entry Date Upaotea “Product Service Uther iNatein Code: ‘Amount Pac Contact: Transaction | apo at | a ~~ Fraud) Complaint? | te wit cna Buren er 45 days aot fame: fare StatelProv County: Week Number: itera ge Range: Subject way, Avon Tupperware, Herbalife, Carton Shoat StateiProv Country: Page 71 of 110 ino 63/2009Page 720f 110 [Record #78 of 100 [Consumer Sentinel Network Compisints | Reteronee 422040 Srginator Numbers Reteronce Number Language: Enalsh Contact Type: Complaint Souree: (consumer one? ‘Gommonte: (They claimed tobe abscceiatea wih Herbalife Co they call nomsoives VEN or Veitical Sip Markabiig and ey tok me for 6110.00 te starts Noma basee bussiness, eeling Herbalife products and they sad | would 'aks money trough a pymid system witch net te, They ee not even atliated with Herbalife, Thay try to bat youto enue poosle sa tha they too can be scammed Entered By: RLOPER Entry Date: 12/26/2004 Updeted By: (60 _Updeted Oate: 15/2005 ‘Complaint PilsLic USERS "CS Product Service Mill-Lovai wage yianiasichain Lakers Source: Code: ‘Amount 8110 60 Amount Paid: 416 00 Requested: : PaymentiVies CodiCard genes jlstnst Method: | contact: lap wih eel reat ureau credit Bureau a Levande dave: Seneumer maining companyiora Fret tame Last iam (BYE) Address 1) ‘Address 2: : civ: Evaro ‘State/Prov: jlinols ee County: UNTEb STATES Hore Mimber: Work Number: Fax Number: i Bo bitps:/‘ww-consumersentinel gow’ pages/RecordDetails aspx’documentNumbers=1~2 63/2009Page 730f 110 [Record #84 of 160 [Consumer Sentinal etwork Complaints - Reteronee 220091 Srginator Numbers Reteronce | ume Language: Enalch Contact Type: plait Souree: Konsum onc? ‘Gommonte: [They gave Us a aise pitch on make mney a home'seld us a packagd and halfway tad us how it pposingy Jerks We never made our frst dime, ai not even get set upto tako orders and when we refused fo ave them [brother $2500 tney never assisted us or cortacted us again We just want our money back and hope they are not taking advantage ofahars ike usta hardworking couple tying to raise aur ila gif andnew bom baby) sain Come to nd cut we pad $895 forthe package which was only suppose to cost $73 Entered By: LOPER Entry Date: (11/22/2004 Updated yoda ited UpaitedOste: 24/2008 ompaint PUBLIC USERS. cis Brodt Serves Bus OnpsarciSSAbiab RTD Soures: eee ede Amoune'$,60000 Amount Pai 9335 00 Requectea Pevine laird Gadk Gad T natn ‘Eom plan 23/3008 — ‘geneyjstnal contacts Tansacton 7008 ~ Dispute with Dispute with edit Buresu?: | credit Buroau Complaining! companyiors.:p First Name: [(b)(6) (exe) adress 1: : city: arom 7 StaterPeov: Karis ~~ 2P: [BYG) ‘Country: UhTED STATES: Home Numbe Work Humber: Fox Number: Ext: Email Age Range: 50-32, ‘Subject Sinica! yaaa Adare: ‘ity: Poit Orchard StaterProv: Washinaton nps://werw. consumersentinel gow/pages/RecordDetails aspx?documentNumbers=1~2 63/2009Page 74of 110 [Record #2 of 160 [Consumer Sentinal Network Complaints naarees a Number: Language: Eoa/sh Contact Type: Complaint Souree: Consumer Nc? Fi ‘Comment: | purchased Whats iowa 3s recrutingbadsaliis price of 6100 par iddd: hihi case iad aduaiy purchased [b2 leads ata price of 6100 perioadfora total of $8,200 0D ts my contrtion that 17 ofthese leads wars ‘baa leads" and consist of persons over the age of 60, therefore, causing me aless of $1,700 fr these unbonatids joads. Thro wero ether leads that | would consider "not good loads" but those were the most obvious. Ihave roof ofthese leads (name, tc) Entered By: NSHOUSE Entry Date: 11/15/2004 Updated By: Upasted one: Compiint PUBLIC USERS CS roast Survie Sis Op ancnasbialieibs coun | coae ‘mount $0000 found Paid: 9170000 Requecied _——-}— Oo Posmont Wis Vans Oh ‘aos isl ea coma al rriciaoae ey ome _— aR ccs a [/StatuteiRule: FIC Ad Soe § (BCE) {bn Velation: Decooteniisronresentaton ~~ Biapate wits reat Bureau) ‘Coneumer Complaining} ” companyicra.: First tame: {(D)(6) Lact tlame: (OE adress 1: Actress 2 "Gis Voneaarer 7 BtateiBrov: iashinaton — 2 ‘Country: UNTED STATES Home tame: | XO) Work Number: | Fox Number: Ext Email ‘Age Range: 10-72 | ‘Subject - - Sinjec odalve Watneal. ay @ Shannan Hale ‘Adare: 13550 Burana toca State/Prov; Washington bitps:/‘ww-consumersentinel gow’pages/RecordDetnils aspx’documentNumbers=1-2~3-4.. 6/3/2009Page 7Sof 110 [Record #85 of 160 FEonsumer Sentinal Network Complaints ] Referens 1001042 Sriginator] et saa sore aig ia ania ye: anlar fea Einar ner ‘Comments: litrank rey ars & pyramid Scharne Tey to 9° I winw haw2bosucoesstul com bale thet eral Sep baring” coud be a pyramid scheme. Pless, nap mo iwestgate - Gustove Entered By: AHOWARD Entry Date: 2/2/2004 Updated By: HOE Uso. iin lated nd ont: 70 omaine PUBLIC USERS: CS Brodut Serves biol NiRsESanTcChaln Lie Soures ‘ede ‘Amount 38 66 Amount Pag: $2905 Requested a . Basen Hc rs Wa Ca Haney jt featnoe contac om plain Si5868 Tianaction 08 Date Date ital Contst: nema intial, reanbureat cna Buren sera aoe omplining| companyorg Ffotteases (BS) aot ame: [OSD Raia ——-P Ra Gly: eT eats es OO) vn units PNTED STATES Subject Subject: omaive ef Ent | Face Fa oe eteeamggpomesea - bitps:/‘ww-consumersentinel gow’ pages/RecordDetails aspx’documentNumbers=1~2 63/2009Page 760f 110 [Record # a5 of 160 / Consumer Sentinal Network Complaints Reteronee 8:73 18 Srginator Numbers Reteronce, Number Language: Enilch Contact Type: Eenplait Source: Eensunée one?» ‘Comments: ire ‘been recieving spam trem this eompenyy- i have sent numerous requests to be removed trom their list Ter privacy sent says each ema wl hve eh opt ink none sPtem a0 nav tied Ty rtoptout and silo vo tee emote a day eiind By! PoRASE ey ae Prfvaind Updated By: NIGB Upc_intemet_reisted Updated Date: /ia/2o0a atic UseRS” cis Product Servies intact Assocs Sanicas Source: i Code: ‘Amount $0 60 Amount Paid: $90 00 Requected: Payment NiasierCard Croat Card Agency jternet Method: contact ‘Transsction ‘Complaint staiz008 Date: | "AM "Remove Me" is missing, Broken, oF Dispute with cen burl ents ant conan ‘Complaining! companys | Tra tame ea haar Waar citys palertown - 7 StateiProv: ~ oe Se BRGY County UMiteD STATES Home Number: ‘Work Number: [(B\X6) arr aL Phone Wameer 63/2009 nps://werw. consumersentinel gow/pages/RecordDetails aspx?documentNumbers=1~2Page 77 of L10 ‘F100 [Consumer Sentinel Network Complaints } econ Reteronee 722328 Srginator Number Reteronce | Numb tanavinge: Enalsh Contact Type: elit Souree: consumer ne? # ‘Comments: [The company W ad's faudusniim ihe respect ta tindieates it wil match our neds and Skil wih suatie| name business fem thelr extensive research. In uth all applicants aro matcned with a muti level marketing Scheme for Herbal, The emount | paid was fr shopp to me (and backto them) ofan “nformsbon packet" on he home based busnese which was Ile mor than av infomercial The paral for nat etuming the advorbsing \tcature was a carga of $30 on my credit card, The ad uses acta giving testimonials 2 tothe succats of heir ome business but dovs not indicate these peopl are actors. The cian of matching you to suabia usiness is fas. senl te packel back and sert an extensive enailto le representaive who contacted me. The Jprall oxplaned exadly whay thought this opportunity was nobring more than a pyramid scheme and why | dd i are to partispate.Atthis time the reprezentaive Beceme ifignart, Tha foc that hey give no information on he preductin ary oftheiriterature nar do they ive you any way ofvanfvng ther claims i suspicious. THe fact that they concea ther rue identity fs worse [as only able to gat fre address steed above from wy. fc gov he fact thal they advertise woven. Toarser com and we Bares sto me thts they sre loakiia fr wotmere git gels Feel toto curiad moa ov une CURE Entered By: WFRIOAY. Entry Date: Freo/2004 Updated By pdoted Date: ampli PUBLIC USERS OS Product Service M-Levelaitgyramice\Chwin Leters : Code “nour SH) a al TS - Requested Peymont neni Exes isa Cad Rooney jer Contact: fon: Dscoploatrworeseiaion — Fraud oe ip wap Dispute with reat ureeu? | crea Boren os ours dept | . Eisner Comping Company/Org, nine se First ame: PX) act ame fone: iadsee 2 iy: Famer StateProy 2 County Hone mber: Wek amber Fox Number ext ema Age Range 60-59. Sbjct Subject: Herbaiife Intemational OfAmence Fares: C10 HeRaal FE WTERNATONAL WC 1860 CENTURY PA iy: fos Angeles SiadProv: aia 2: Bove? County nod silo PO ee baw ener bitps:/‘ww-consumersentinel gow’ pages/RecordDetails aspx’documentNumbers=1~2 63/2009Page 78of 110 [Record #a7 of 160 / Consumer Sentinal Network Complains Reteronee 030325 Srginator Numbers Reteronce, Number Language: Enilch Contact Type: Eenplait Source: {Consumer DNC? N ‘Gommonte: Cansumer Saw a comiertal cn, wiho i advertising home base bucinesé epperiundiss that a maiched up | ne consumer Cansumerstatos he wertta tne webats clin calad émoremaney com ang FBmoremoney com Consumer states afer fling out the info. over he internet he then received @ call on 2 seas tone om repre, sang they ware maiched tothe consumer's business opportunty, end that they wore alg fom (hatbal ite} Coneumer tat that this i a mu-avel marketing company Coneumer slates that he Ft it have abusiness package soni to rim, whic he never receved, bul received a cl ftom nda sing thattnyhad bo aed u nt no coneunrs buses opp andy ere cain rn Herbal Consumer has cortaod iw 93 an ote sae agonie. stead ay: LRoEY Ey aie Piso ~Upsted oy: N08 Und wie: iri0e plain TOLL FREE NUMBER ANO CONSUMER i OppatFvanchisasibiaebuterships Source; SENTINEL lun-LaveliteiPyramienichan Letters {0.96 Amount 9 95 Requested | Payment Visa Cred Cord Ageney Prone __ Method ce Sg Conta — ‘Complaint? Date _ “jist Contact: TViRlado L oo ence Complaining? Pare eed Taare _._ Adres een Aalto 2: | —_ — tateiProv: Pannyivans (OKGY county! NiTeD States o wae amber Fox Humbe en Email Kap Range: 6235 Subject TEmaremoney com StatsiProv: | faaress | ety: statiPov a iat Repria Z| ‘Country: Location Not Reported bitps:/‘ww-consumersentinel gow’ pages/RecordDetails aspx’documentNumbers=1~2 63/2009Page 79 0f 110 bitps:/‘ww-consumersentinel gow’pages/RecordDetnils aspx’documentNumbers=1-2~3-4.. 6/3/2009Page 80 of 110 [Record # a0 of 100 / Consumer Sentinal Network Complains Reference 607038 wonder | L Language: Enaih erplant Seuree: ensuriér ‘Commonte:|iwas seerisa ie wad er lime BUsnédé ind amd Soroas Realva Tock ts Wand was oid by nat tice promises Iwas inomned that fi aves an becima 8 sucess Bulder would get alot he meney back fut so called evestmentwas $973. lator was talked nto becoming a superior ahd that nvestmer as over {2000.1 was tls nat would get everthing back pus but havea recieved apenry. The day became 3 Euperesorihine 62000 nvastnont| changed my mind dus o the amount lt han an hour ater te [purchse. | asked my ‘coach to cand it and se responded with this emai saying "| already made the order. fee can work Brough this ll help you as much as can and as saon as yau gel the whe order, which it lp you, yeu il ell your money bad pus 1600.00 prof. Des" ow te process oftying to cancall te 2000 of ef eed card before Rs oat but hast gareenteed, These people make false promises thal Jove ome rn adn sure they oping pool of aly as hey nave dove foe Eninred By: pHOWARD Erin Oat: 25/2008 Updated By: UO Unc_ierel ald Update Date: #7202008 Eompiaine PUBLIC USERS cis Frodvet Service Fur Oxpsearehsasbihoehib= Souree code “Amount 335606 ant ait: #36 06 Requested f Payment hasieronsCreat Crd Aasney hii _Matnod: | ‘contacts _— em piin SIGE annestion BRST Date 3 "Sahl FICAR SOC SECET Topi: [Dispute with Ni reat Bureau?) lla Complaining compamrera: [OVS Firet Name: Lact Name: (Y6) ‘daroce 1 faaos 2:1 iy: jaa StateProw: Fea __ ze: (DYE) oun: bred SHARES iiome Kimber: wate amber TONG) Fox Humbe ent Enel ies Ranga: BOTT Subject Herbaiite. soe nn StateiProv: Representative Des Cosaman bitps:/‘ww-consumersentinel gow’ pages/RecordDetails aspx’documentNumbers=1~2 63/2009Page 81 of 110 [Record #0 of 160 /Consumer Sentinal etwork Complaints } Reference is00041 Sriginator] Womber| Reeronce, wane Languoge: Sen Genta Tne: Cenpint Sours: censine one? ‘Comments: ‘Consumer wanted to iose weight and darted taking Flarbalifa supplements and she did natiose enough weight crautar was pt becuse se ter wag oath er se tpped en happen, Conse ‘Hoes rot have an email or a work ph number. ein By TE Eng baw! Bran Updeted By: | Updeted Oate: | int TOLL FREE NUMBER ANID CONSUNER Product ial Care: Dietary Supplomentsvierbal Souree: SENTINEL Code: Reeds ‘Amount $800 00 Amount Paid: 4200 00 Requested: » Payment Cash Agenes Phone Method. contact ‘Complaint “Transaction Date initia Pon enor | StatuteiRute: FIC At Sec 5 (ECP) jecaphonisrepreseniation elemarketng Sales Rule ‘SR’ Other Deception or Abuse (net in . a ms ee eee eamments|_ pies Biggie with Dept with ~ rect Buresu | create Bureau 46 Complaining companyiora.: First Name: [(D)(6) Address 1: iy: Ea - “StateiProv: pic Jessy zi: [(bX6) ‘Country: UNITED STATES Home Numbe Work Humber: Fox Number: Ent Email: | ‘Age Range: ‘Sibject Subject: Hersaite ‘Rddress: 3510 Bargeriine Ave 121 Flcor eu bese StateiProv nps://werw. consumersentinel gow/pages/RecordDetails aspx?documentNumbers=1~2 63/2009Page 82 of 110 [Record #90 of 160 /Conaumar Sentinal Network Complaints ) Referanes 0526101 7 Number aE eae ee aa fades Bana oer ML Mimnnrr Gren teed tayamoenion pugeeemn cumeaneca 9 os snout onstck purchased 2 Wresas Pot 8) Prauaen Sores &iReneal ear, SP Ere iivots tl Sats brociate Sary ge Sorte rdigeod caer eater oo '| Plus 2% royaiities on stock purchases of my downline. | had te purchase a Website trom de Coumrnocson er USGS The pesege sme USS a0 Leh TO UST 00 oe Herat il cUSgaea actodsoaair to ostas oucon sired by tees anterBoreron ESiove chomen Gusmemos ettarsuteyconsartis hoy aca layover ousow sav eco towed eeson sve tnt na eno fe heals SPOON ial veer it toni bal opto et eos chads re my opr ce cabcamnane woe Renan sooe oe at teans Ihe use buy date en the products Sold to you exp and lac of eal customers make Meu lo ll them being overpriced | have in my shed aporox US$2 50D of useless stock Eriered By: Roo wit Eniry One: fa208 Updated By: NOB Loc _intemel_related Updated Date: 6/5/2004 Compl ie Le USERS - CIS Product fess ‘Opps\Franchises\Distributorships: Soares ee “Amount i§2,584 40 Amit als: 9996400 Requested fetnod. contact! | eb owes dyer . corer Complaining company rat ame: | O%8) site sree iaareee 2: care Stary 2: [(0)6) County: lisTRaLia Hee Humber: roc Num ~ Email: faa ai ee fea S La Cienega Bouvard os Angeles ws0-0210 (Calvo tea Stes bitps:/‘ww-consumersentinel gow’pages/RecordDetnils aspx’documentNumbers=1-2~3-4.. 6/3/2009Page 830f 110 Ext: | Representative peby 4 Stephane Brown bitps:/‘ww-consumersentinel gow’pages/RecordDetnils aspx’documentNumbers=1-2~3-4.. 6/3/2009Page 84of 110 [Record #94 of 160 [Consumer Sentinal Network Complains Reteroneeis70 175 Siiginator| Numbers Reteronce ume Language: nach Eontact Type: eau! er nvemain Souree: onset, one? ‘Comments: Cansumer i Caling i S68 if etal isiegi company The consmay Says be businasé offers you to Bacar @ [sirbutcr oftheir lls (neath for you to pass out They wil also Sel you up towerk at Rome over the internat basicaly neping yuo buid a web page. tothe consumer couldnt stateitthe companywas leat, bu od [ing on are website where te ic at showed olher complants at te gov/oiakwerbalite pdf No work number Entered By: KRICE Entry Date: 5/21/2004 ~Upastea By: Updates Sate: | ‘Eom plant TCL FREE NUMER AND CONSUMER” Broduet Servis a: LavaiNageyraidaiCha ates Souree! SENTINEL Code! Heath Car Daly Supplomertstieral : Reneaes ‘Amoure'$380 0 Amouné Pala: 4000 Requested: . | f Payment ron genes Pins wed P contact __Response: ~ Law violation: ud Dispute with credit Buroau 485 days? ~~ Biapate wits reat Bureau) ‘Coneumer omplaing| - companyicra.: Firet Name: (D6) Last ftame: (D6) Aaldrese 1: Actress 2 ~~ Giy: Eteern Stateibrov: Wseoren - 2: {(b\6) ‘Country: UNITED STATES Home Numba Work Humber | Fox Number: Ext Email best: Haraite diese: Lrewsn city i . ene) nps://werw. consumersentinel gow/pages/RecordDetails aspx?documentNumbers=1~2 63/2009a Language: Enalsh Souree: consumer Entered By: WiFRIOAY Update aye | ‘Eompiaint PUBLIC USERS “CIS Souree “Amount #000 Requected: Payment! Method: | ‘omplaing Sia tet inti Conte: rn [sina FFE [Record #03 of 100 / Consumer Sentinal Network Complains i ‘Comments: Have you Soon Bis Ste hip nw HbGOV or) This Carnot bs night maT Page 85 of 110 Srsinatoe Reteronce, Number: Contact Type: plait Der iry Ove: visi Updates bate “Brot Sais i Ca Bei Sai ode: Romedes “Amount Paid: 80.00 ‘Aasney join Contact: Transaction! bitps:/‘ww-consumersentinel gow’ pages/RecordDetails aspx’documentNumbers=1~2 Reprasentative it thew Adams ” Titles Name: | L Tle pai a | joctseq| meee caer Frat tame: [OO asians: [XO iy: Fool Siar: Basi 2. (BX) County: reo STATES a mee ee Ginaer tet = ‘genes sibjet Subject: Haralte oars | StatelProv: | Eoin: | So 63/2009Page 860f 110 [Record #94 of 100 /Consumer Sentinel Network Complaints Reference 4381280 Sriinator) oot ot l Number Language: English Contact Type: Complaint souree: crsumer one? ‘Comments: Consumer iid company olin Wt war at homo she pal ne company 48 38 by masioreard es She ved a vida and booklet frm the company. They are asking her for 400.00 fr procusts to become a Ssinbutor. Consumer wantedto know ifthe compared ary complaints against them, She wil cortacte CBB so Stat 26 Eviered By: WINE? Eniny Dat: Brzi08 Upaited 8y- 0" ne eter nlite = Updated Date: 142004 ampiainFOLL FREE NUMBER ANG CONGUNER™””” Product Service trict ena Pans Soures: EENTINEL Coat Amount $42 99 Amount Paid: $4865 Requsetd Payment aeney Prone faathod contact | ~~ Bispute with Dispute with reait Bureau) creait Buraau a avers daye?: ‘Eéneumer Complaining company/Org, Firet Name: address 4 City: (Gortstown ‘StateiProv: Now Hampshire ~~ Ze (ONG) aunty: UNTeD STATES ies ine: Wek Wombat Ext: nps://werw. consumersentinel gow/pages/RecordDetails aspx?documentNumbers=1~2 63/2009Page 88 of 110 [Record #96 of 100 / Consumer Sentinal Network Complaints } Reference: ee 7 ‘Originator! Number L Number Language: Enalsh Contact Type: Complaint Souree: consumer ne? Fi oir: [hee yori ws ana WS Wis ean Tail and wa Slag a aay To al a ita ona. wes cota by neues waytowaath sche Hara. was coud male on an average of 11500 emorhpart tne | was putin ouch ater that ai ey were aking Is andmore Twas 30 ded upepening $5000 andhew salto rake a penny nod $300 wath aerate procs hated J sto shay at a oh ago UL Was sort alr by bao soya cul ot al ram of ebay ince Wap nga’ ads bu. Toy woud ol a Io pred back eng me a crtat my sponser My oner wall take my cas ator ound ot ast ng wol wie oroda als palo i rerbote, whch Lid ld el ow aging cold be dae ul os one tama ha all Jhore ware mary cuts agai he company ereacheeeng foudvire and mal fu operating an endless [ainscheme vlobon ofCalfor' Setar Aesled Morkebng Pans Low, and unow and oop Busnes Feztons we rien ars em ones erwin uiscmamy Aho a ting my maney back. |am stil paying the cect card company The ally Calf sent mo is Sut an | have it [nmy fies but! dontknow whore fo statin Vegi, Thank you Eriared By: DoRASE Entry Oat: 24/3006 Updated By: 601 Updated Date: i/i/2008 omplnns FULIC USERS “CS Product Service| WorcAt i Bsn Re heats maitee eet ae Amount Paid: 5,000 0 apa wis isp wit reat ures? creaitBureeu — i pyar 45 days?: | oe Sipser - coma empanviors. First ame: [8) ~ Last tam: fone: ‘arses 2 iy: far StatePron: Vina 2p: bussd County: UNITED SiAiES Home Number: (EXSY Foc Number: Enall Subject Subject: Hirt Way Yo Woh Work Fam Home ‘dre: {100 Cory Pork East ae Ei: Los Arles Siawlbrow Calis County: ios staies URL: - Iitps:/ee consnmersentinal gov/pages/RecordDetails aspxdocumentNumbers=1-2~3-—4..._ 6/3/2009Page 89 of 110 [Record #97 of 160 / Consumer Sentinel Network Complaints Reference 65400 Siiginator| Numbers Reteronce Number Language: nach Contact Type: Canpiart Souree: onset, one? § ‘Comments: Decattul advetising pay almost ity doiars for hormation andthe infommaten Sent me sliltid ms Jpotring abut ne campary ortne product Ihave been annerbalfa dstnoitor before and | dont vient to spend Jnoney iusto find out thename ofthe comoany thnk itis false advertising ans | want my money back Eniered By! BucENE Eiry Date fr7e/2004 Updated By: UOE Upc interst_reiste Upaated Sota: 57172008 iiBLic UBERS “cis ‘roduct Serves jwstroria Oia an Sia) Souree ‘eae ‘Amount 38 85 Amount Pe: $48 95 Requested Payment fan Account Debit ‘genes fiinst aathod contact ‘om plant izing “ransection 2/208 i Date ore opie: | l _Biapie it Dispute with reat Bares creat Bureau mh __ovarat duye? Seamer Cail compangors rat name (EX) sae OO) jaa “ane : Rose ateProv Ties ‘Country: UNITED STATES ‘Work umber: [(OXG) hs bitps:/‘ww-consumersentinel gow’ pages/RecordDetails aspx’documentNumbers=1~2 63/2009Page 900f 110 faeard #68 F165 Consumer Sentinal work Complains Reteronesf (20734 Signa] Number: Reteranci lish Conte Tee: Cenplrd Consumer ne? § ‘Comments: {terminated ny reiaisnShis wit his campany in January, 2008 an si eoavig mall Fan thi company 1 (cul lie ito sop. | am ner stuck with $3,200 worth oftlerbalife products that | cannot use and are siting in ty ta space, No one alse warts to use the products because ofthe ephedrine ban (these pls were tushed own the tot), I you wark for nang, tis stuf makes you loopy and then you eannatfundion on the jo, esis: Pano Sree pine td By BO6 Un aid ipsa aes eran Semin pusce tate oe Prekasans S ana SDS ces a wine een Pomcnhi aaa Tas i Method: | et 1 inal Contact ta ~ ‘Dispute with Dispute with ; nanbare cantare L aver as daye? — — ~~ Seneumer Eompling| companion Frat tame: (TON) haar ~ City: Franton ~ ‘StatelProv: he ~ ze (EX) County: ui-rep STATES Home Number: Wa aber (tye) Wnismalional OFAmenca, ine 0 Box 80210 {lty: Los Angeles “ar. nps://werw. consumersentinel gow/pages/RecordDetails aspx?documentNumbers=1~2 63/2009Page 91 of 110 [Record #96 of 100 [Consumer Sentinal Hletwork Complaints ~~ Bispute with reait Bureau) mpg companyfors Firat ame iaarese! ity: iartinas ___ tr: (OYG) Hane umber per Nombe Oo) ‘Redrese: |idort now ine evaet adroce ity: Las Angeles nps://werw. consumersentinel gow/pages/RecordDetails aspx?documentNumbers=1~2 contact Dispute with creait Buraau var 45 days? ‘Eénaimer Last flame: ‘Addrses 2: ‘teteiProv: & ‘Gountry: Work Number: | Ext: Do) ae Range: 25238 atari INTED STATES Rane rit Siainatr| Wome Reference, umber: Langusge! Eovich Contact Type! Panwa Souree: suet one? Seimei = th Sle OG ue Ging Ave gies Siig jo tahotnet oa bulwart es many poge ob ava Dl ough te slo pele ye padi ere Fett ws Tals near oem oct wma ry mich ure, Thak yu, lt lokw meso iwinkamanon care ares tavarow Entered ay: pono Eng One, 6772004 Updoted By: Updated bate Epi PLE US roduc Servic sal Ca tir Maas pes Sours cote: | Amount) Amount Pala: | Requeted | | Payment! ase art Method 63/2009Page 920f 110 PF do ot Cali Complaints Reference | Number: pvesees aria 200 ‘Compleint tonal Do Nat Cailegisty Sore “ranasetion {127122008 “raneection Date “Time Eiicting Pravasorde eusiness mmessage? Ratatonstip?= Requested entity's stop galing? _ | Semmens i pan Sa aia ibmatn fo swab have Seeds ei he wil adie Fponerist company named Quinsrat, no. eppears tobe seling Nake” emall addresses attached oral [phone numbers and addresses to allow businesses to call and do sociation. This happened in Nov. th umber of wire replacement cernpanies, Fratiene| OO) or taot ame: (ONO) ‘Address + Address 220 = City: Berkere StateiProv: Catone 2: (6) hone Number: fa x see Eempany Lea Wrean Home based Busnece Sain! | Name: Kterbatte?) 1 Names| e yoo [Phone Number: {20a sa02500 63/2009 nps://werw. consumersentinel gow/pages/RecordDetails aspx?documentNumbers=1~2Page 930f 110 *osacse | ‘Complaint 13/2008 Preastais aa DawalCaiiReaisiry | Date: Code: ‘Complaint fitional De Nat CallRegsty Complaint Source: Channels a Transaction 6/19/2008 ‘Transaction 1300-00 ENT i Date: Time: _ Esinting alandale me Prone Humber Sabie Name: | Country Code: | 2009 bitps:/‘ww-consumersentinal gow’pages/RecordDetals aspx’documentNumberPage 4 of 110 inecoraia oF Reference, phate sree : | _ _ i ‘Complaint 6/6/2008 Product Service National DoNot Call Registry Bate Code: | pin a BSCR Complaint Souree: Channels | oe naan 08 “ransaction i200 U0 ht | Date: Time | _ el Existing Preecorded | message?! | Requested! rity to stop, 2009 bitps:/‘ww-consumersentinal gow’pages/RecordDetals aspx’documentNumberPage 95of 110 ‘F160 /Bo Nat worst iReeoras References nner i ‘Complaint 8/27/2007 Product Service Netional DoNot CailReaistry. Bate Codes Soon rnc Compt i Source Channels __ | nentn io Teaneaetion 060 1 Dae! Time : al Requested! rity to stop, th SteteiProv Phone number: [(b)(6) __Sublect Country Code: | 2009 bitps:/‘ww-consumersentinal gow’pages/RecordDetals aspx’documentNumberPage 96 of 110 iecora 28 07760 THo Net Reference Raeran08 9954774 ; __ . _ | Complaint 6/22/2007 Product Service National DoNot Call Registry Bate Code Complaint National Do Not CallRegstry ‘Complaint fee Chena ————— nenton pio Teaneaction 770000 Bt ' Oats: ie Existing Prevecorded: Subject State: caitomia Country Code: | 2009 bitps:/‘ww-consumersentinal gow’pages/RecordDetals aspx’documentNumberPage 97 of L10 iReeoras Reterane sssos7 | mp 088 ~ Prodet Service fiona BoWsiCai easy Sate eae: Seapine bn Sap Source Chanel. | ‘Taneaton 201208 “Franzaction 05 G0 Ait i Dat Time Eieting ae 7 1 Requested! entity to top. sinc tiene Beate: Wachigae Phone Number: ieee ‘Company jiswajoutaiina cor” Herbalife Name: Country Code: 2009 bitps:/wwew-consumersentinal gow’pages/RecordDetals aspx’documentNumberPage 98 of 110 iRecora was a7 00 Bo Nak Cai Compra Reference co ~ | ‘om plant 8/3006 roel Service ional BoNsI Cai Reaaky | Bate Code: | pin a BSCR Complaint Souree: Channels _ natin 77208 Fransaction 65 G0 i i Date: Time: — a eel Preecorded | Subject ‘Wasingten | Country Code: | Phone Number: eer ~ 2009 bitps:/‘ww-consumersentinal gow’pages/RecordDetals aspx’documentNumberPage 99 of 110 soba Ni Reference 9. Reference 5413202 : _ ‘Complaint iiziab08 Product Service fidional DoNGiCaiRashy | Date Code: EamptnnaonssNacaI Ray omni | Source Grant Tiecton ie Fenein HAT | ban’ | Tine | sisi) Presecorded State/Prov: Calfornia __Sublect State Howes 1 pronation (2 Country Code: | yea 18003 2009 bitps:/‘ww-consumersentinal gow’pages/RecordDetals aspx’documentNumberPage 100 of L10 iReeoras F160 8 Wot Cal Compas Referanee soc iag ‘Number: 2200154 - . _ | ‘Complaint 5/31/2006 Product Service National DoNot Call Regstry | Bat coe| Soon rnc Caiptit Soares Chemne —_—| nentn 208 Feaneaton 1060 HH | ate) ie al Requested! rity to stop, falling? = salina Uh acreenak State/Prov: Connection ronenumber ee __Sublect Beat Pana Country Code: | Phone Number: pam bitps:/‘ww-consumersentinal gow’pages/RecordDetals aspx’documentNumber 2009Page 101 of L10 Reference Mumber: | Comptia Product Service Naional DotlciCallReaitiy | Date: | Code: ‘Complaint fiaionai Ba Wal Cailea sty Complaint Source Channels | ‘ranean 72008 “raneaeton 17960 i Date: Time: | al Requested! rity to stop, falling? = salina hc ((oX6) State/Prov: OWahoma Prone tumeer: [XE] ——] subject Sista? regan Country Code: | Phone Number: eran ~ bitps:/‘ww-consumersentinal gow’pages/RecordDetals aspx’documentNumber 2009Page 102 of L10 emp inbe ~ Broek Sere ids BaNlCal Beast Dae: cot| mpi itn Da Cal easy Compiint Souree Chanel rms orl 6/2006 ‘Transaction 12.00 00 a0 Date" Time Existing Requested! rity to stop, tert Ht pe or mm SteteiProv: alforaa [exey Phone number: [YG)_———] _Sablect, ~ Company fronairan comer “Btate: Kansas Name: Sei coe Poonam, EE 2009 bitps:/‘ww-consumersentinal gow’pages/RecordDetals aspx’documentNumberPage 108 of L10 iReeoras i ‘Mimeor P= i | Complaint 9/9/2005 Product Service National DoNot Call Registry 1 Ber coal J Tneaeton 205 Hraneaction 5000 | oa tee ; Requested! entity to top. | ‘State/Prov: Phone number: {(D\6) te: Caroma Phone Number: er ‘Company Haid ade forsake) Name: Country Code: 2009 bitps:/wwew-consumersentinal gow’pages/RecordDetals aspx’documentNumberPage 104 of L10 Saf 180 Da Nok Cal Compal iReeoras Reference |... . ee omg 68 er Coa | hie Sn | oe asl en ce ~ bee Tine Requested! entity to top. StoteProv ‘hone number: [OXEY Subject Sepa paae a ‘Shae ane county Cove 2009 bitps:/wwew-consumersentinal gow’pages/RecordDetals aspx’documentNumberPage 105 of L10 Reference. Mumber: . . Compt aaa Produel Service floral BoWal Cai east Date Code: ‘Complaint ational Do Not Cailag sty Complaint Source Chane! etn Franeacton ft UGE ea Dat Tine a | existing Prizecortel ‘Conoum er Name: | Sei coe Ponatunkor ERT 2009 bitps:/‘ww-consumersentinal gow’pages/RecordDetals aspx’documentNumberPage 106 of L10 number: emp ve ~ Broek Sere ids BaNlCal Beast Dae: Code! mpi itn Da Cal easy Compiint j Souree Chanel _—-| Tanwar ia08 ‘Franescton 765 OUBif 1 Date" Time: enn Existing Preecored mmessoge?: Requested! rity to stop, falling? = salina Uh acreenak ((2)(6) ~~ StatelProv: Massachusetts ze: [Byel—J Phone number States anes | Country Code: | Phone Number: igre ~ 2009 bitps:/‘ww-consumersentinal gow’pages/RecordDetals aspx’documentNumberPage 107 of LO emp v050 ~ Broek Sere ids BaNlCal Beast Dae: cot| mpi itn Da Cal easy Compiint j Souree Chanel _—-| Tanwar ia08 ‘Franescton 765 OUBif 1 Date" Time: a | essing) Preecored ; Requested! entity t ston i falling? = salina hc (eX) State/Prov: Nassactusets Phone Number Beate: anes Phone Number: igre ~ Country Code: | bitps:/‘ww-consumersentinal gow’pages/RecordDetals aspx’documentNumber 2009Page 108 of L10 aia Boi Caay Channels | ‘Traneaetion 7727/2008 “Fransaction 756 0 Et | Date: Time: . Existing Preecorded | Business: message?: | Relationship?: | i hdres 2: Phone Number: {(0)(6) Subject “State? Missoun Phone Number: hammer 7 Seay aa a {Couniry Code: | bitps:/‘ww-consumersentinel gow’pages/RecordDetnils aspx’documentNumbers=1-2~3-4.. 6/3/2009Page 109 of L10 iRecorava2 oF 907 Bo Nak Cai Compan wort ageeethucare : _ | ‘Complaint 5/2008 Product Service iaionai BowNai Cail Reasty Sate Cede Spanair ose Complsint Souree Channels __-| Taneaeton en Traneseton 605 G0 Date Time eit Presecorded ‘en Holyaoed SteteiProv: Cantor {(oxe) Phone Number: se RI snes eat Bae Po i 2009 bitps:/‘ww-consumersentinal gow’pages/RecordDetals aspx’documentNumberPage 110 of L10 (Record e100 of 160 76s Hot Cal Complaints ern emer 07200 Sompi ae ba a ‘Transaction 2/10/2008 bate ‘Produc Brice dana bowsica easly Soae oto. “‘StatelProv: Caltomia Prone nomeer [BYE] —] sce crs ‘aera “Phone Number. (i)S580857 i 63/2009 bitps:/wwew-consumersentinal gow’pages/RecordDetals aspx’documentNumberPage | of 4 Record Details P consumer Sentinel Network Complaints [Record #7 of 3 Conaumer Sentinel Network Complaints - Reference: in 16 Gaginatar! Number Reference [ts very ong tbo long io do at tis tine |wilsum Lup. | have a0 fied complanis win the state of te nization whe recruted me and my state nopes of protecting others from loosing 40,000.09 investment Pe organlzation | was in does mary types ofedvorisng and as | ciscoverod,rautolent moths. was ewan to fellow thet system in order to make my business grow and recchivsisofinoome, a 8 gure in more, Tare peopineed oped The adie ja» dence ey et proesdu a rived By: bonas Ero jin Updates Updates Gate: ‘Complaint PUBLIC USERS “CIS Produet Service ui-Losiiaibyanid\Ghain Late Souree ee Amounts 00000 “amount Paid 8,600 0 Requested i Payment pasted Coat Card gene ni feathod contact | ‘Complaint reas at reaction priai20G? Balt 4 BE titi Contet: Pik ‘StatuteRule: FTC Ad Seo § BCP) Topic Diepute with) reait Bureau? Tercccaer (8) en we ee (BKB) ——) nana Fax Number: Email: ‘ity: Los Angelos StateiProv: Caitorn Email: URL: | t t bitps:/wwew-consumersentinal gow’pages/RecordDetals aspx’documentNumber 238i... 63/2009Page 2 of 4 Representative: pie ‘Wackner Tite bitps:/‘wnw-consumersentinel gow’pages/RecordDetnils aspx’documentNumbers=1-2~3i.. 6/3/2009Page 4 of 4 PF do ot Cali Complaints Brodick Service Code: ‘Compleint tonal Do Nat Cailegisty = Source! | Channel ‘Tranasetion rTeanpecar 2a ate Biisting! Business) Relaonsip?: Reaussted! sntty'o top calling? | Eommente: | First name: (PN) “address City: ennera Pore Repeats independent Betibuiors Name: bitps:/‘wnw-consumersentinel gow’pages/RecordDetnils aspx’documentNumbers=1-2~3i.. 6/3/2009Edwards, DeAnna ZO L a COC FZ WebServer User fwww@m217465vwbs2004 pn attens net] ‘Thursday, July 15, 2070 8:03 AM FOIA FEDERALTRADE COMASSION ECEVED Michael &. Lampley = 2832 Hiawatha Trail JUL 15 2010 Lake Worth Zipesde = 76135 ROA BRANCH teino = 817 705° 9727 GENERAL COUNSEL faxno = email melanpleyégmail.com 310-410-8600 Have there been any complaints to the FTC filed against this company in the last 3 years? How many? What allegations are being made? what is the status of those complaints? balife, 800 W Olympic Blvd, Los Angeles, CA 90015-1360, phone EdsciName = describe’ = Frivake Corporation or ‘Law Riz privatelamane =" GantReallyWiorkFrontione .com money = Contact me if abore $100 B13 SubmitUNITED STATES OF AMERICA FEDERAL TRADE COMMISSION ‘WASHINGTON, DC. 20580 Michael Lampley CaniReallyWorkFromHome.com 2832 Hiawatha Trail, Lake Worth, TX 76135 NG 1 2 amp Re: — FOIA-2010-00992 Herbalife Complaints Dear Mr. Lampley: This is in response to your request dated July 15, 2010, under the Freedom of Information Act seeking access to consumer complaints made against Herbalife in the last three years. In accordance with the FOIA and agency policy, we have searched our records, as of July 15, 2010, the date we received your request in our FOIA office. We have located 71 pages of responsive records. I am granting partial access to, and am enclosing copies of, the accessible records. Four pages, and portions of other pages, are subject to two of the nine exemptions to the FOIA’s disclosure requirements, as explained below. Iam withholding four responsive pages which are exempt from disclosure under FOIA. Exemption 3, 5 U.S.C. § 552(b)(3), because they are exempt from disclosure by another statute. Specifically, Section 21(f) of the FTC Act provides that information obtained by the Commission ina law enforcement investigation, whether through compulsory process, or voluntarily in lieu of such process, is exempt from disclosure under the FOIA. 15 U.S.C.§ 57b-2(f), see Kathleen McDermott v. FTC, 1981-1 Trade Cas. (CCH) § 63964 (D.D.C. April 13, 1981). Enclosed are 67 pages of responsive complaints that consumers have sent to the Federal Trade Commission (“FTC”). You should know that the enclosed complaints have not necessarily been verified by the FTC. Therefore, you should make your own judgment about relying on the information provided. I am denying access to consumers” names and addresses, and any other identifying information found in the complaints. This information is exempt from release under FOIA Exemption 6, 5 U.S.C. § 552(b)(6), because individuals’ right to privacy ‘outweighs the general public’s interest in seeing personal identifying information. See The Lakin Law Firm v. FIC, 352 F.3d 1122 (7th Cir. 2003). Based on the fee provisions of the FOIA, 5 U.S.C. § 552(a)(4)(A), and the Commission's Rules of Practice, 16 CFR § 4.8 et seq., as amended, I am also enclosing an invoice for the charges we incurred for this response to your request.Please make checks payable to U.S. Treasury and send payment to: Financial Management Office, H-790 Federal Trade Commission 600 Pennsylvania Avenue, NW Washington, DC 20580 If you are not satisfied with this response to your request, you may appeal by writing to Freedom of Information Act Appeal, Office of the General Counsel, Federal Trade Commission, 600 Pennsylvania Avenue, N.W., Washington D.C. 20580, within 30 days of the date of this, letter. Please enclose a copy of your original request and a copy of this response. If you believe that we should choose to disclose additional materials beyond what the FOIA requires, please explain why this would be in the public interest. If you have any questions about the way we handled your request, or about our FOIA regulations or procedures, please contact Sarah Corrigan at (202) 326-2363. Sincerely, erkins Lead Paralegal Specialist EnclosuresPage 1 of 71 Record Details P consumer Sentinel Network Complaints [Record #2 of €1 / Coneumer Sentinel Network Complainte aero ments ‘Source: ‘Comment: [The unsubscribe link hey have (ite menta-hesithnfomation infop/unsubscibe hii) makes people 0 up for serices they do net Want Detore they can unsubsenbe (although | dd nt get hat far] which 6 @ jolation of he terms ot the can spam act. Omer-Otner Update Biieied ay! Precis FrcuseR Eniry Date! Fiibia Updated By: RES puiliamson Updeted Date: 771272010 Eomplain PUBLIC USERS -clé Product Serle Ureatodznal Souree doe | ‘mount $000 ‘mount Pit: $030 Requested Pasient iageney ret tenes contact omplaint a750%0 ‘ansacton A310 Dats: Dat aa Sone: lia in SAN Remove Me ie missing, broken, oF ered "AM Sutiect or From tne is false or isleading SPAM: Otherigeneral ennayence SialuterRule: ee ‘hat opie Dispute wit ‘Credit bureau? Dispute wits Dispute wi creaiteur ‘creat eureau Reaponded?: | Resobred jag Doves West Asta —— FE [OGY County: AUSTRALIA Home Number: - Work Number: | on Fax Number: Bat | Emi Tg Range: 45-8 | ‘Subject Sues: erate Sra Sn Taeee: 98 Flows len rest nps://werw. consumersentinel gow/pages/RecordDetails aspx?documentNumbers=1~2 7/20/2010Page 2 of 71 iy: smi vatey stateiPeow tora bitps:/‘ww-consumersentinel gow’pages/RecordDetnils aspx’documentNumbers=1-2~3~... 7/20/2010Page 3 of 71 [Record #3 of €1 / Consumer Sentinel Network Complainte Rates 22110 Senator umber Referee, | Wumber Lnauiae: Seni Eontaet Type: convict sour. one? 5 ‘Comments: Casumar was ales inde when tis gil the pression ofthe produc of Harb thay deci provido the [eonsumers ofthat they need to pay or the shipping and for each box they they putehes to se, iva By prekez Entry Date 28/2010 Updated By: | pated Dats | "Complaint TOLL FREE NUMBER AND CONSUMER” Product Service Muti-Lovei MidayramidsiChain Letters: Souree! GENTHEL Code! float catty Suplonentseba Fomodos iso #086 Amik Bald: 8900 Requected | Payment fla Repood ‘andy Pe habe contact ‘Complaint!6/25/2010 ‘Transaction 5/1/2010 Dat nae Dispute wi Creuit ~ eter ™ a Bispute with ~ cresit eureau ~ ‘creat Bureau Reaponded?: | Resolved ‘Complaining companyiora.: First tame: [[BXO) adress 1: ity: om ionida 20; [(DX6) ‘County: UNITED STATES Home Number Work Number: [(6)(6) Fox Number: ext Email ‘Age Range: 85-00, og Subject Sublet: eave darose: lly: StateiProv: # i | = co t Representative nps://werw. consumersentinel gow/pages/RecordDetails aspx?documentNumbers=1~2 7/20/2010Page 4 of 71 [Record #4 of 81 / Consumer Sentinel Network Complainte tome ‘Originator 07040057 178434 Weer Raroce | whiner iano Eg Contact ype: Capit Soures: bmenesicn one ‘ommonts: jComplart Tyee -Retund o Exchange ssies isred By: BEE-USER Eriry Gate: BrieAvTS ~ Updated a | Updated Oate: | ‘Eompiaint BEE “ST PALL, WNWESOTA ‘roduet Service ial widgivazicsiGhan Las Souree oa “Amount “Amount Paid: B2G6 Reauected | Payment! Hanney Bitoma Agee contact | *Fansection creatoureou creat Bureau Responded Resolved eek Satitaetion? Sener omplaning companyiorg Fret tam: [BVS) Last ta: [NE Addr 2: PORTA ~ ‘StetelProvi Kansos ee (b\(8) ‘Country: UNITED STATES: Work Number: ‘Subject Fiacbaite Wists OT ananea ‘so west 1907 Svont a Satsievons Bai bitps:/‘ww-consumersentinel gow’ pages/RecordDetails aspx’documentNumbers=1~2 7/20/2010Page 5 of 71 [Record #8 of 81 / Consumer Sentinel Network Complainte ) Reference 26007008 Gaiginator? Number: | Reference, Number Language: Enaish Contact Type: Complaint Souree: consumer Nc? nme was coach main acon ar beng rests ah a iat Sing salt od preducts. She callme on my csll phone and explained a package oftrainng materials would De hipped. | resid them and found not only was i @scam but | was being charged by other related sero, ane af which had signed up for One changed my ghone bil and ancther tomy Dank account| would ice fo secuss this prablem in detail wth someone by ghane ag is too lengthy to expan inthis mites submission jomn. Ihave had one am of ths scam charge mo $19.95 tru a name called onlnentepreneur.com for ‘bhosling, which I never autherzed. Original cupnis calea Herb lis. com (ol tobe confused with the joalimate bustiss in Calforia) asked for $9.95 and then futher chargod my Bank account awhopoing 189.95 fora taning course Inever pattcpatedin, Unfortunatly don" have te street address ofthese pines. However. if you performe a google search, based onthe email name abave, you wil find 8 now KSotnd web oe rom wieh fe bon ur vestoston Te phone nue br Nay Mais a workng cal fare apgenms nc acne Dloase cally fiend Pn onpnon delve nano a pronge whaler acdond Goals YOU WUT iniered By: FTCCIS-FTOUSER Entry Date: 1722010 Updated By Updated Date: | ‘ompiaine PUBLIC USERS CHS Prodvet Service ton We Sis Designation So ede: Acar 0 ai Pal 50006 moe Requested i Papo a Acs Tanai a ietnod _ 7 et Tce ER Ta aE i “Response SCAMS HSRC an Violation: Decapionarnreseniation Biot i ‘credit. i urea? ‘epate witp Diep wit creat Bureau + cmd Bureau Responded? ‘Resolved to " __saisaction?. | Seimer ompisining om _ : ene Firet Name: [(b)(6) Aarece 1: Ac ieadae StateProv, Wocorin (bX) Country: UNTED SHATES Work tim a bE) et Age Range: § ‘Subject ‘punnutiogiatal som UAL: bo ona ea Fhe tuber eszT6 farsa Code: Et Representative iency Warn Tithe nps://werw. consumersentinel gow/pages/RecordDetails aspx?documentNumbers=1~2 7/20/2010Page 6 of 71 [Record #6 of 61 / Consumer Sentinel Network Complaints Reference 26427088 Sriginator] Number: Reference, | Number: Language: Envich Contact Type: Canpiart Source: ‘Consumer DNC? } ‘Comments: |i found the cor pabsite in which | dicked the links to pay 9 96 for fhe free information dvd | was soon ter laa Jeno no tld me | woud be working fe herbalife and 142 95 package fo get tated AL Sr TSHETO Bd tod er woud cal her mh |ned te mcney. She celled me a day awed se {nad tho money then and at tha ie talghero charge te card on, Sho did eng twa troughthe rang Visoos which gave a pce, bt after tne vidoes andi aetna to do actual scaled trarang ero mas 9 {stron nce tra lrge amount of ths the company camed lwoud nev, IWen canes and azhoo Jpnore can Ieetum the produ and how tobe retunded A st she elosedto respond ul ithe know TENT epotis ae aud innhch se medley gave me nstucons en how lorlur, Te fam Was lured days 19 astro rund on my card. She alea Gooied to charge me an extra 2005 ue o some 14 Gay tal she ‘lame mos under then here mas no mention ofthat onthe webste andl adhe sts er and er egan re fe prt went Back and noes he ste changed few days ater! spoke wth Mer showing the new 3095 nis ne notes Entered By: FTCCIS-FTCUSER Err Bate: frie - Updated By. Updated Date ‘Complaint PUBLIC USERS - CIS ‘Product Service Mum-Level Mitg\Pyramics\Chain Letters: “Code: moun aid: F186 Requested: | t Payment Visa Codi Cord agency jer eC a ‘Gompiaine ialaOT "Fansaction a7ia010 inal Contack: Phone Cal MobieiCsi ina arial Roeponee: Saute Topic == Be Bipute with Dispute with Credit Bureau - rect Bureau - Responded?: | Resolved to - Satisfaction? | Conaumer mpsning) Sompenytorg: oo sn co First ams: [(BY6) ‘Last Name: Addrece 1: ‘adrece 2: oooh land StateProv: Soulh Cardina f(exey ‘Country: UNITED STATES : Work tumber:[(By Gy ee Age Range: Subject Harbaiiteimamey vinta 7222 Navasete Cr ‘Ban artonio prov Country: nps://werw. consumersentinel gow/pages/RecordDetails aspx?documentNumbers=1~2 7/20/2010Page 7 of 71 [Record #7 of €1 / Consumer Sentinel Network Complainte Reference [26053 166 ‘Originator {07040057 175802 Weer Raroce | whiner iano Eg Contact ype: Capit Souree! ryenton one? Ni ‘ommonts: jComplart Tyee -Retund o Exchange ssies isred By: BEE-USER Eriry Oates Bras 0 Tople: “Updated By Updated bate: | ‘Complaint BES “ST PAUL, WiNWNESOTA roduct Service jaii-Lavei ideiiranicsichain Latter Souree ‘Sede ‘Amount ‘mount Paid: $000 Requested | Payment, Keen tir Ae) Method: | a — Contact: | | ‘om pi 5070 *Fansection Bates biti Gomtact iis Contet | | [siiis® cf cresit Bureau - crest Bureau « Responded Resolved to ee no Ssaton Eoneumer Complaining | compan = First Name: aa ame : PUDOWER oS iatfrow hio a ((e\(6) ‘Country: UNITED STATES: Work Number: Age Range ‘Subject Fiacbaite Wists OT ananea ‘so west 1907 Svont bitps:/‘ww-consumersentinel gow’ pages/RecordDetails aspx’documentNumbers=1~2 7/20/2010Page 8 of 71 [Record 8a of 61 / Consumer Sentinel Network Complainte Gaiginatar 2660022787008 re ser igaae? Frain Saitek Type: cil DNC? Nv Souree: omsnzstion Comments: campiart Type Sense lsaies risred By: BEO-USER hiry awa ieDI0 Updated By: | = Updated Date: ‘Eamaint FEB Sesto Product Sorviee Hea Cae thir PedaAeSincles Souree Seat ‘aou ‘Amount Pid: $006 Requested | ; Payment! T ‘Kgeney Extemal Agency contact | _ “Transaction [siti opie: creat ureau « creat Bureau Responded Resolved to L Satletaction?: ‘Coneumer Complaining | company/Or Frat name: (OX) tite BKB Address 2 ae ~StateiBrov: Nvasninaton : SEATTLE [(5)(6) Country: UNITED STATES: Work Number: Fanaive B56 NW Walder Or 7/20/2010 bitps:/‘ww-consumersentinel gow’ pages/RecordDetails aspx’documentNumbers=1~2Page 9 of 71 [Record #8 of €1 / Consumer Sentinel Network Complainte Reference 26097059 ‘Originator{07040057 172207 Weer Raroce | whiner iano Eg Contact ype: Capit Soures: bmenesicn one ‘ommonts: jComplart Tyee -Retund o Exchange ssies isred By: BEE-USER hiry Guat IEAIG Updated By: Updated Date: | ‘Complaint BES -ST PAUL, MINNESOTA Product Service Mult-Lovel Midg\Pyram ids\Chain Leiters Source: Code: | Amount ‘Amount Paid: $0.06 Requected: I Payment: T ‘Agency Extomal Agency i ae SOMBEL _ ‘Complaint sa 1/2010 Treason] ‘seat pure we creat bureau creature Responded TesoWvetts _ Lo. eng Satisfaction: Eeneaner Complaining | compar Frat tame: [TOD Last iene: [PYG haute waar : SENSE Staaten fo Coals (6) ‘Country: UNITED STATES: Work Number ~ ge Rage ‘Subject Fiacbaite Wists OT ananea ‘so west 1907 Svont 7/20/2010 nps://werw. consumersentinel gow/pages/RecordDetails aspx?documentNumbers=1~2Page 10 of 71 [Record #40 of 61 / Consumer Sentinel Network Com) } cease ‘Originator! wonber Ratroee) whanbe Limguage? alah Eoitact Type nid Soureg onounee one? 5 Seinmanis aes Hii a ia ai ia vod prep asin ek Pao shuld pt crore $30) otusess ts Taardno tanta ulrouna he poctageswore taser shooter ud re Gren pst bck oH Cert rang a al ef 203 sr eriosng codons. mist wart ean since ntiralie webu sate no osbong od lo bo, Entered By: FTCCIS-FTCUSER Entry Date: 5/15/2010 Updated By | pasted One: ‘Complaint PUBLIC USERS Cis: ‘Product Service Mui-Lavel Mktg\Pyramids\Chain Letters Sours cous ‘Amount $399 00 Amount Pald: $399.00 Requested i i Pojmonfics Sed Gad “ay isl wetned e contct *Fransaction HTATG ‘Complaining! ‘Companyiorg. rat tame: [TONY asians Raaress warees city: Pars, a ‘State/Prov: California - - 2 fXG) 1 County pire STATES ima amber wae numer (ORS) er Kae Range: EEE - Subject Subject: Patna With Pau = One Busines Syatime = Herbalife ‘darose: ‘StateiProv: | “Repres airs Im Name: Cornpanyi fine Bishess Svan = Warbalf {company Type: Other rosie id Raa ave eee a County: Unie Sil Eali: ovorycar Giwoninobanss com URL: pom erayoattwonniouses com nps://werw. consumersentinel gow/pages/RecordDetails aspx?documentNumbers=1~2 7/20/2010Page 11 of 71 ‘Acwa Code: 130 Phone Numb Ext | ‘ser2200 nips /‘werw.consumersentinel gow/pages/RecordDetails aspx?documentNumbers=1-2~3~,. 7/20/2010Page 12 of 71 [Record #17 of64 / Consumer Sentinel Network Comp Reference 25719088 Gaainator? Number: Reference, Number Language: Erich Soure! | inte: er li 8 Bo Entered By: SIMPSON - entry Bate! B/i3/2010 Updated aye Gs W°50N Updates Gate: 37222010 ‘Complaint TOLL FREE NUMBER ANG CONSUHAER™”"Broduct Sories Heth Cae Dicey SupplmanisHetoa Seuree: SENTINEL Gade: Remedies ‘Amount 40.90 ‘Amount Paid: 30.00, Requected: Payment Nic Reported ‘Rgeney Phone ethos: | . Contact Eomplaing 27010 ransaston *ia/2010 Date Date inal Contact: n Baran Inia her eee reteset a“ atin: cp owhionracortaion [Sits FEAR SCE) opie: cresit Bureau - crest Bureau « Responded Resolved to ee on Sasaton Eoneumer Eompisining Company/org First Name: [(X6) Last name: [(BX6) ‘atrase 2 ; ElPono StateiProv: Foxes (()6) Country: UNITED STATES: Work Number: igs Range! 045 ~ een” iirve StateiProv: fre ountiy: nps://werw. consumersentinel gow/pages/RecordDetails aspx?documentNumbers=1~2 7/20/2010Page 17 of 71 [Record #10 of61 / Consumer Sentinel Network Comp Reternes 200483, Signet RN TRETTELT Wimber: Raterence, \ wumber Lnateat: Eroleh Contact Type: Conant ‘Source: (Orgenzation DNC? } ‘ommente: occ Ret # sa 36177881 Fait rom nant Dinan crea [product and now he is selling t online hilip Wedwerdsx1centimo ning conv without auth¢ eivava By ec-UseR Entry Date! 24000 i Upaotaa Date: cap a aC “Prot Survie itil win © aN Ses Source Code ‘Amount Amount Pl: #466506 Requected! ees anni i a faze) Ros annay Bisina Avanos tates contact | Comp eee “Fanastion Dat Iii onc: ‘Dispute with Creat Bureau « Respanded?: | ~Biapute with ‘credit Bureau « Complaining [()E) companyiors. Firet Name: Last flame: address 4 ‘Adress 2: ‘City: AAT ~~ StateiProv: Fiorida — — ZF: [OXY County: UTE STATES Hote Rumer: Work Hmber: | "Fax Nimbor ext | Tae Range! 50-38 Sabie Facile Hine Iiinon union Vsence ze | “Ens Fapbiayahoe se “hires Code: 135 TP tee aoe esata oon hone amber #75074 bitps:/‘ww-consumersentinel gow’ pages/RecordDetails aspx’documentNumbers=1~2 7/20/2010Page 18 of 71 [Record #26 of 64 / Consumer Sentinel Network Com Reteronee 24271048 SiginstrToioosr ie Number Reterence | Number Language: Enaich Contact Type: Canplart Souree’ mension one? ‘Comments: jCompiant Type Advertising issues ae risred By: BEO-USER rin Bate! BG Updated By "pasted Date: ompaint BEB SY” PAUL MiWESOTA Broduet Servis ji asl aaa delchai Laie Souree ‘Sede ‘Amour ‘bunk ald: 8306 Reauected | Payment, Keen tir Ae) Watneds | . a Somat | _ ‘om pin 708 *Fansection Bates biti Gomtact iis Contet | [sii - ~ opie: ‘reat 7 urea with creature « credit ureau Responded Resolved _ Lo. eng Satisfaction: Sense Complaining ! compenyiorg First tame: [BYG) Laat tame (HB) hare ac 2 - : ANESTON sinirov: Nia (b\(6) ‘Country: UNITED STATES Work Number: Pacha oral ‘006 La Cenege Bec Tesioncod osorteso nps://werw. consumersentinel gow/pages/RecordDetails aspx?documentNumbers=1~2 7/20/2010Page 19 of 71 [Record #24 of64 / Consumer Sentinel Network Comp Reference 24274685 ‘Originator {07040057 156469 Weer Raroce | whiner iano Eg Contact ype: Capit Souree! ryenton one? Ni ‘ommonts: jComplart Tyee -Retund o Exchange ssies isred By: BEE-USER Eriry Gates BrA/z0G Updated By "pasted Date: ompaint BEB SY” PAUL MiWESOTA Broduet Servis ji asl aaa delchai Laie Souree ‘Sede ‘Amour “nun aid 20.68 Requested | Payment, Keen tir Ae) Watneds | _ a Somat | _ ‘om pain 8 *Fansection Bates tial Canta: i [sii - ~ opie: ‘reat urea it with creat ureau « ‘creat Bureau Responded! Resolved to nebo eae Satlaetion? Eenumer Eomplaiing companytog, ne (PV) See ss ((X6) Gy: NSS OD TTT Saree: Seco [iby Country: UNITED STATES 6 Work Humber: L t don Pras nps://werw. consumersentinel gow/pages/RecordDetails aspx?documentNumbers=1~2 7/20/2010Page 20 of 71 [Record #22 of61 / Consumer Sentinel Network Comp Reference 24:0489 Sriginator 0603 Number: Referance, Number Language ao Contact Type: Complaint Souree: Orgsneation one? Fi ‘Gommente: it was expaed to me that Buying te premium package wouldcaus tha bes eum After tha ial chad Vas [required to st up my ovm webste,counloadcertan matenal and buy @tad sat and phone Ater complications [Hourdoading the matenal and seting up my Enisred By: CLC Usen icy Date: i200 —Upates By: “Upaites Bate: anal iar Laai6 Product Serves Bir Opps iVoraiseaibiarbuiorins Source Cove Amount #330 Amount Paid: $300 00 Requested: Payment chock Personal Rgoney Biemal Avency Mathod Contact ‘Com ploint22008 ~Bispute with Dispute with ccreaiteureau - creait Bureau ~ Respandea?: Resoited | Eomplaiay companyiora.: First Name: Name: {()(5) aa aa ~ tity: TON "" StaterPrav: Pannsyvena 2 [Be eau EMTEOS EE ravinaie wi mo | anes: et Email ‘Age Range: _ - —— ‘Subject ST] Subject: Hersaiite City: Los Angeles, ‘State/Prov: i itornia nps://werw. consumersentinel gow/pages/RecordDetails aspx?documentNumbers=1~2 7/20/2010[Record #23 of 64 / Consumer Sentinel Network Comp Reference 23907019 Number: Language: Enalsh Souree: omsnzstion ‘ommonts: jCompiart Tyee - Prodi isles isred By: BEE-USER Updated 8 ‘Compiaini BBB Estian Oi (Tsay Seuree ‘Amount Requested Payment Sapa a Creat Bureau - Responded Eompisining Company/org First tiame: [BY fades 1 [oe 1928 N Ashiold Road nps://werw. consumersentinel gow/pages/RecordDetails aspx?documentNumbers=1~2 ‘Pine Business Systane Aka Harbaite Page 21 of 71 ‘Originator 0250038021748 Raroce whiner Contact Type: Capi DNC? Nv pia ric ewe Bian 920.85 ‘Agency Extomal Agency “contact “Transaction Creat urea? te with credit Bureau - Resolved to ___Satlstation?: ‘Goreumer Laat tame? (ENED ‘dara 2: SatePro Country: UNITED STATES: Work Number: aa Raves —Bibject : StateiProvi ishoms 7/20/2010Page 22 of 71 [Record #24 of64 i Consumer Sentinel Network Comp i tina womb Reterence, | wumber Lanateat: Elst eshte Type: lad Source: Eensunée one? fe Comments: joined international of Amsiea ins Los Angoles Calter ara around Way 17,3000 Maniber 15a pyramidbusiness. Oust the Financial cnsis, unemployment not having legal status to ive in Tig Coury THOUSANDS OF HISPANIC people are beng “ivitedto pin" hs comparyto earn some jronay.Younave to pay $105.00 Dis, paid CASH, You nave to spend at last $3,000 Ds inthe same marthe, thar alone or wth oer to quality or 80% discount on products, vitamins and natural herbs Most ofthe ansactons are paid in CASH at ins lcallon, | aways ose HISPANIC poople infor, working and as stirs ke mysell am gelling discourage because we are being charge extra foes. A 3 584thro0 and ha ert) for PICKIN UP the produds, using cur own cars, 935, ime of ravalrg, me walling in line to purchase reducts AN ADDITIONAL 7 086 (seven percent) for" PACKING AND HANGLING' besides the 9.75% of ales 96 in Calfomia. ARE THESE FEES LEGAL whon wo ore PICKING THEM UP at thar Wherehouse?, This append to me and thers while wating inline their Carson, CA wherehouse I got there eround 2 30am on iy 18. 2008, my nuanber was 07. ad 60 people were ahead of me. Afr wating patent fortwo hours | {lod to go ka the restroom when they were caling rumber 0, | cniy weld afew steps towards the Gathroom| alo thay call my number and mssedit. l approach the Woman an window Ive around 4 &Gm who Was, walaba aha no ona wasnt atte window Yet 'askad har about my rumbar not Beng called she YIELD e&me pace WARNED EVERYONE NOTTO MISS THEIR NUMBER... WONT HELP YOU! YOU MISSED OUR TURN, GET ANOTHER NUMBER AND GO BACK IN LINE" | said"I's only mumber 7, Ive been hare for imost io nous wating, | asked her Who Is your Supervisor? she ponted athe woman at he next window riber 6. [went over to window six when the number eleven had ust baingcalled, ans she refusedto help me 00. No other dient was athe window si. | begged this woman to salome cnly the two items | needed for @ ante we nos 2 hrs away From Los Angeles, She asked me. YOU ONLY HAVE TWO ITEMS? Isa. Yes! 25 tre receipt says) yield to averyene in ther whis at was al her window: "YOU BETTER HAVE. TOUR ORDER READY NOT MAKE CHANGES AT THE WINDOW BECAUSE YOUI ARE GOING TO HAVE TO| [rake ANEWNUMBER AND START THE LINE ALL OVER AGAIN, WWE WARNED YOU EARLIE. She cartinue Reewbee i sd said to me “ONLY THIS TME!, 1M GOING TO PLACE ANOTE ON YOUR. ECORD FOR NEXT TIME" Today uly 20, 006, wet npersonto purchase «bag oder na ot aking atta vr nae stanina at You sal onda ar sepa wean net gele BU CAH Fae ne Botha FOES charg to THOUSAND OF HSPANICS me Cay suchass produto 9 an Fotensatsant Sm S000, Pyramid bushass Ob Othe Unde Entered By: (FTCCIS-FICUSER Entry Date: Pevams: Upastea By: | Updoted Date ‘Compt ree WeERS “a Product Service MUi-Lsval Mutgi>yamicsiChain Leters Souree: cede. Amount | © Amount Paid: a Les ne - oes Poyment eeney art Mathes contac ‘Complaint 21/2009 “Transaction 5/15/2009 Date a Date: | inal Contact: fn Porson inkiat jn Porson Cha See SB cresit ureau Responded?: Resolved to 1 Selloection? | ‘Complaining | compansiorg. ra ‘ésrece 1: iy: Caen Statibrov: alta nps://werw. consumersentinel gow/pages/RecordDetails aspx?documentNumbers=1~2 7/20/2010Page 23 of 71 SiaidiProw Cais County: ets ise ‘URL: rene Herbalife com Phone Number, #109000 ext Baie? rai vi on | —_ bitps:/‘ww-consumersentinel gow’pages/RecordDetnils aspx’documentNumbers=1-2~3~... 7/20/2010Page 24 of 71 FRcora #256764 [Consumer Sentinel Network Come Siainaar}OR0701 827515984 rere Number Reference, Number Language: Each Gontact Type: Conia one? Fi Souree: Omanastion [CCC Rot #1000701 T8278 See toughtthis Business wouid bo a wai rae an income, a east had what he si 4 mo nes unriployd A Sho mado seu ois coudhapoen ft egoodto te puchate Diitabette oats My coatarbtcord was tel chrged for 9290 in lee, beganng ofMarchemich nes finde acai Inarerecavosthepaiape,m ant a9 tr lat eependesto Haale cin 0200 bus amount was coated taco my account safy pat of 0D, becaue | ead To coved ie pata, utrvery dure so charges ny iredlcet cd 8865 SPTTHD Te cae ns shippes o me we ty sipposoay $209 echape was als shipestome, veh wrtecees eter Aft sre emal ates myn be etaded tas F95 hal may ore ie ron cams lad 14 coy tobe ehried Is rust Fon baxtinteb Mer & ata be are | neter fected VD nasa charged fr never inen abouts upposedly OVD Imes suppose ec, bi cr 3 ons ike Jona my crecebh card tr $895 &resesto refund me babe his ney Docouse aneorang OTR | shoulshedretumed he OD day ter atrecstnghackin Maren mererto Doretinoa hs amount be morn te karen now cnroed my cade cad & wnt rks Ne fonourt " Entered By: JFCC-USER ey Bate: Fue Updated Updated Date Compl Product Suvi lind Atcas Sowas Sours Code. ‘nt aaa Requested Poyment}ic Reps ‘Comment: internet Fraud Complaint Center ees vine ‘isp wih Dispute wth credit Buren» cmd Bureau Responded? ‘Resolved to i a Saleecton?: | Semaumer omisining| compa — Fire Aadione ity, HOUSTON Staterov, Foxes 2. [TOV County: pniTeb Staves Hane Humber: Wek mer ot Humblr: Be Enall Age Range 53 sibjet Subject: Fc fe Taree: [107 bridge Robe City: Cheverne 2: 82009 aren oaactis “free Code: 07 ~ StateiProv: Wivorina nes state URL: area gms “Phone Number: #34341 7/20/2010 nips //werw.consumersentinel gow/pages/RecordDetails aspx?documentNumbers=1Page 25 of 71 bitps:/‘ww-consumersentinel gow’ pages/RecordDetails aspx’documentNumbers=1~2 7/20/2010Page 26 of 71 [Record #26 oF61 / Consumer Sentinel Network Comp Reteranes 2009735 tina Wumber Reterence, wumber Lanaweat: EFolsh Contact Type: Conant Source: Eensuée one?» Eiserver nd pa ay Duco owa cr 304 Z0 ah myonassaecars poss 2685 n eo eb Regeruenor 6/009 ged vate yu roa 42906 $1299 oman erhae 41295 hrs Tush Top aden 5008 FR 0SeT rey ado en my berks Ercatng aout Canad aeoasehp on gl 2 200%er as 2009 ewan 0 ay oa rads ind arg eso ed boy ete don of aya, Brisd ey: procs FrcuseR Eriny One, 572008 ~Upaated 39 - pastes Date Suuree | ode Amount $3,824.00 ‘Amount Paid: $2,264 00 Requested Paani fiscoer Gedt God Faves ial __ Method: | . . om aint 75006 tae : boa Pena secsecey Dispute with Dispute with | creat Bureau = credit Bureau ~ Responded?:| Resolved to seiner ompinina| companyiors Firt tame: [TOXG) Last ae: Aare Adersee 2 iy: praneee StateProw: Aanore ae: (BYE) county: hire STATES ime Kimber: Work timber: [TBY6) Fo Humber et Email: Aas Range: Subject, Subject: cbf iteraone OF mance ine ‘dares: 0 Bic b0210 : Los Angles StateProve Calera ‘poogo-o210 ‘Country: United Stale ‘URL: poem herbalfesitemap com “Phone Wimber 8174273, Representative slisan Cromer ie? am nps://werw. consumersentinel gow/pages/RecordDetails aspx?documentNumbers=1~2 7/20/2010Page 27 of 71 [Record #27 of64 / Consumer Sentinel Network Comp Reference 22172283 Number tanavinge: Endlich Contact Type: cia Soures: Konsum one? fi ‘Comments: {i want to ensure that others are nct hamed in the way that | was. In December 2008, | foolishly feil into the pine tap ofa Wort Home Program iraugh Harel The people were smh ialkrs end sid l the gt fing at atracted me fothe bueness Alt tons to pie panto scion Nad tohappen aucky, Thad jo purcace 200 0 wot of pod n order it ha busines. is naw March, leaned ty at tn ih HebaoGopal ome Busines Sten on January 30h (pore { menh ater commencing) when |" sccreparcles nha oy nal promised woud happen ae hal was ly as ald oh to ews Imo Seacenetorecultmember orto pyran. hate aay fe ods tore or il Pe pyramiandas jobs cemsersaed fr ging them nna had approimatly 30 peal who nae sling tecnating ethoyn ti hav oe! money aloe sou $8,000 0,1 genet aw what he thereto Like eee Fac st my sb ancwaslocin to getmysa back ho tha work eco wa fod thal you node spand money Mnake meneyte be selfemoyed and aleve in that am edvoated ondwvas ite reurane business or {reer 25 years and yes, |shau Mave kon Dot | dk reaie a tind of apaonmotey $2600 00 forms cimed ped Fo Herbelfe but tt wae a fate uno fe awn Idd no tar retin forte Bano ot re money spark. wart to puue mis trends ensure aero harmed nthe way Ao the ‘ovement recsrty sa “Canasars ana Amencns xa areaayvcims rmany Ways wih te economic = “rave daritwant anyones a postin toaxpoa thm ith an odeng fr eompsnsaon om fabalife of my adatonal costs| Ive been toldto get nthe ine behind ne ners who are clang tne same). ‘elsng lo youin topes to take It turerto nel aters who get |Home Business Systems operate as a Pyramid Scheme Si FICUSER ceely, pose USERS“ Cis. Product Service Mutt Lovel Whig yramics\chain Letters Code: % t ‘Amount $4,200 00 Amount Paid: 551100, Requected: Payment MasterCard Credit Card Ageney internet eee pai RT A caterecancnircunnncnmncacacncts "Franssetion ai8/5008 Date: | ‘iepute with Dispute with! creaiteur : ‘creat Bureau Reapande: asl) | 2 epi companions: et Hams: (EXO) Raarsee City: Bare Soren zi: Country: Home Number: [(X6) Work Humber: en Kai Roe sunset ‘Subject: Herbaiite & Giobal Home Business System Adareo: 6 chase ristina Lake StatelProv; Britsh Columbia, Canada Wane! Country: Canede nps://werw. consumersentinel gow/pages/RecordDetails aspx?documentNumbers=1~2 7/20/2010Page 28 of 71 Email: Woarimandryk@shaw.ca URL: | esa code: oso Phone am Ext | | Repre Name bitps:/‘ww-consumersentinel gow’pages/RecordDetnils aspx’documentNumbers=1-2~3~... 7/20/2010Page 29 of 71 [Record #26 of64 / Consumer Sentinel Network Comp Reternes 264277 Wimber: Language: English Contact Type: Complaint source: Eensunét one? ‘inte fo cel cid a a i uence ci ise Satan aj 8998 ive OVG,FedExed verge el stbefre bing eaaced watalgone fra pet Sppmnert ere ones "Wausted Uness oe conas res anedddond chee cl $20 98 Arve tne rng enyof fe ial eats or scl one tad in larbae or MDM Netertne DVD, eompanqng bole oF vert srt etn tie OVD mention is Hrbaf or MLM, Not url be phone cao oy met is cate star, Googed lta ome Busnets Systane” and Wunder cman bouts race. Hadlow the was Haale and MLM upon wou have spec hy moor money wy Ns many Erie’ ay: Frocks FTCUSER Uested ay. ie PUBLIUS pagiaa| Poymer lots Cad Fay i fete coe ee ~ Bom piint GE Date Initial icra “Wnitisl Contact: | ivtiated Contact i Reeponee: akaiie FCAT SEE Bispute with ispute with Creat Bureau = Ccreait Bureau - Responded?:| Resolved to lla Complaining company/ora. First Name ‘Addrce 1 Clty: Cover oly ——_._ 2: [(BY6) Hiame Number Fox Number ‘Gaifomia inireo stares ‘Age Range sublet lee Woe aie stir Bt Pa Arena Sut 40 Enpeyre eos nps://werw. consumersentinel gow/pages/RecordDetails aspx?documentNumbers=1~2 7/20/2010Page 30 of 71 [Record #26 of64 / Conaumer Sentinel Network Com Reference 21206080 Srisinatorfers000 ceeeer Number: Reference l Number: igaae? Frain Saitek Type: cil Souree: Oreneétion one? Comments: iComplaint Type. - Refund or Exchange issues risred By: BEO-USER nin Bota iieia08 Updated By Updates Gate: | ‘Eompiaint BE8 “Dales “Product Service iis Lavel WasiPoraniceichan laters Souree Code: ‘Amount ‘Amount Paid: 10806 Requecte i Payment 7 eganey trial Aan contact | Fst Creat urea? te with Credit Bureau - crest Bureau « Responded Resolved to mn pn Sabfastion?: Eoneuimer Eompisining Company/org First tiame: [BY fades 1 iy: CREAN i 2: [(\6) ‘Country: UNTED STATES Home Number: Work Number: ee ‘iGentury City StateiProv: [California pore ct Baer nps://werw. consumersentinel gow/pages/RecordDetails aspx?documentNumbers=1~2 7/20/2010Page 31 of 71 [Record #34 of64 / Consumer Sentinel Network Comp Reterence/21102013 SrisinatoresiDooAz06612 Number: Reference l Number: igaae? Frain Saitek Type: cil Souree: Oreneétion one? ‘Gommente: Compan Type: ~Adattsing ess a risred By: BEO-USER ir ave fie 73008 Updated By Updates Gate: ‘Eom plait 88 “Chicage Product Service Bik Gina rancisesbiarbulaahins Souree ode: | ‘Amount “Amount Pald: 42,500.09 Requecte i Payment 7 gene dara Agee WMethod: | a aan Somat | _| ‘om plant 173068 Transaction ‘reat cen Butwmt swith cred Buea crea bureau Responded Resolved to mn on Satltetion? Esvociner ompisiing compunyorg Frets: [NOD Last tane: [OXY Kaas asian 2 Oe I StateiProvi California z0. (OVE) County: UNTED STATES Hane umber Wark Humber: ‘Pine Busness Sjasnchamaite 512 Bordeaux Lane #207 jiapervile nps://werw. consumersentinel gow/pages/RecordDetails aspx?documentNumbers=1~2 7/20/2010[Record #32 oF61 / Consumer Sentinel Network Comp Scene Number: Seuree: Cersuriér ne? Fi ‘ammenta: Her is ne bad atthe SPAW saline aay tad hava aii it is oma there ena opt ek option Ov ar Puts a HorbotaInsepanaert Oisnbulrs We ae i lvadng heal endriaaion company andhave bevTRTTTE pot 29 oars. Wi are now cure in 66 sunlras and expanding apidy In ur Wet yar we achioved more than $2 milion n Slee. Last year, we most reached the $35 BILLION mark Herbal as uy fe changing ruiton poduds. They can bap ih many detelatedissu9s cluding, Obes, High Blood Possure,cholsterol and Talvcondss ove, Migros Diabetes, Aeros, Atte, Ue, Sleep isaders, Ale, Fon yagi, Ostooporods, HR MS ond ACD (ho nae a few). We are oer you 5% up lo 22% dlscout on yur next product order for gach feral hat places an order within te next 30 days I'you are not rerested at Ws ine nour products we cud ail exendan offer forreferals, We wl ge you BY of any fst hn order fom refer hat mentions urname. Weare eagete beginworking wih people who wouldBke fo mprove tet heath and weliness. sow of enyare who woud to have more anergy, fa eter, gan needed waight or ose weg please Bve| wm orher aur number Our number one atactonts cur abit to lp peoletase weight while mova thr lth rough beta ruion. Our average customer loses ran 15 ~ 20 pounds in erin. safe Cal us t |s%5) 720.0896 or wt wn SoLonginenes cam for mare formation Ora you terested Wordng Fram Heme? waite laa o sand you some nfm ation about our neeable Rema-based busnoss ha everyaoay| fan star parame around thar senses winouintsruptng wh ey afe curently dong. The company Is Suey inning scl premten.&aleus Uso loan cut traing package to anyone ws lnon FREE ot nage er altreo-ny prod dont know hs woul eres you at al a de tal sce was epg 1S erlend hat af fo you You can earn $500 = $1,500 pattimel We lock fomardto heanng Kon youl sspensent Herbatfe Ds evts{515}720:9098une SoLonghnces com a By: FIOOSFTOUSER “Entry Date 06/2008 Languag tn Contact Type: Senile ~upaated By | pated Bate: ‘Complaint PUBLIC USERS - Cis. Product Service jniernst Access Services Sours Coae ‘amourt 00 Amount Pad: 9006 Recurced Payment Not Reported Ageney jnternst _ ies ae oo 2m Molation: SAW Othergenra Dispute with - st ‘Dispute wit Diepute with creaiteureau - ‘crest Bureau Respondea?: Resolved to! ™ __salistecton ee OS Consumer ‘Eomplaining Companyicrs.: First name: [(bY6) Lact Name: {(b)(6) cf ‘arose 1: “esdeoee 2: ly: anes State/Prov: 1003 2: {(OXB) ‘county: UNITED STATES Home Number: ‘Work Number: Fax Number ext Email igs Range: bb=28 Sa Subject: ar ind Many Paxnvenier indapandor erpekte Géirbutors ‘dareoo: | ' T ' itps:/seww-consumersentinel.gov/pages/RecordDetails aspx?documentNumbers=1~2 s20/2010Page 33 of 71 StateiProv: | bitps:/‘ww-consumersentinel gow’pages/RecordDetnils aspx’documentNumbers=1-2~3~... 7/20/2010[Record #33 of61 / Consumer Sentinel Network Com Reference 20787428 Number: Language: Enaich Souree! ryenton Eomment: jCmpiant Tyee - Sales races ssbes isred By: BEE-USER Updates 8 ‘Complaint BBB Wiis Th asin} Seuree ‘Amount Requested | Payment) Creat Bureau - Responded Complaining! caer aiaes Frat tame: [OXG) TK ANER, (oe) bse shoe Sve Klatevile bitps:/‘www-consumersentinel. gov/pages/Recor ‘Originator 0573037046763 Raeroce whiner Contact ype: Capi DNC? N hiry awe Base ric ewe Bian Bo.00 ma = Bureau: creat eurea| ore, sateen? Enemas Lact flame: {(b)(6) Aeddrase 2 ‘StateiProvi Nirmosols Country: UNITED STATES: Work Number: dDetails.aspx°documentNumbers=1-2 Page 4 of 71 7/20/2010Referens 9503002 Number: Language: Enalsh Souree: Erie By! rank Unites Sr Compa ME ANS CNN Soure CevTneL mou 0.00 egueied amen ttn Dispute with creait eureau - Respondea?: Complaining! companylora. Firstname: [OVE) adress 1 iy: Sa 20: [(b\6) Home Humber: Fo tuber: Emel] Subject eave mri Nam nps://werw. consumersentinel gow/pages/RecordDetails aspx?documentNumbers=1~2 Srginator Reteronce ume ‘Gammente: AAiL” The slate of NY AG athe forwardad is Sonatinas complaint Against Herbalife Itemaional ind The onsumer became a sales rep ferthe company andneverr'dhis kt untl ater he signed the contract, ‘consumer touns out atterhe signed that the company has a no relund poi, only exchanges, No email adsres| for consumer, -Coreumer requested additional flilment Entry Bate: f7iesi008 Updated Date: 7716/2008 Product Service Hair Caio Biciaiy Supplamienicsibal Code: emedas ‘Amount Paid: $50.00 Last Name: {(D)( ‘aldress 2 StateiProv: Naw York ‘Country: UNITED STATES. Work Number: | ext Age Range: ‘Subject StateiProv: P 7/20/2010Page 36 of 71 [Record #36 of61 / Consumer Sentinel Network Comp Reteranee( 3961776 tina Wmber Reterence, wumber Lanawae: Erolsh Contact Type: Conant Source: Consumer DNC? } ‘Gommente: consumer sates thal ha has dived abundh of mateo aera frie job: Consumer Stale thal ne aid hs through the on-ine system. Consumer states that they ave put new materials out ancinow wil nt oka he pla meters back Entered By: BSCHWARTZ Entry Date: 6/5/2008 ~Updited By: 08 Set 78. Fg Updated Oates 142008 ‘LL FREE WONDER AN CONSLWIER "Product Service Writ Fae ans Souree! FENTIIEL ‘ode: ‘Amount 8500 00 Amount Pala: 4506 00 Requested : Payment irkwen ‘genes Pans ne cama ‘Complsint) “rensection/3008 Dispute with Ny ~Bispute with Dispute with ccreaiteureau - creait Bureau ~ Respandea?: Resolved Eomplaining companyiora.: FirstName: [BYO) tame: [YY Address 1: Address 2: Give ora ~StateiProv: Oe zi: [(Dy6) ‘Country: UNITED STATES Home Numbe Work Humber: Fox Number: Ent Email ‘Age Range: - Subjed ‘earose lly: sujet: Fee if StotsiProv: | | i £ ene) nps://werw. consumersentinel gow/pages/RecordDetails aspx?documentNumbers=1~2 7/20/2010[Record #37 of64 i Consumer Sentinel Network Comp Roferenes 3701107 Number: Language: Enalsh Souree: consumer Commonte: {Prasue Nam! cena insubsibe fom Entered By: UHART ees ‘ompialnt PUBLIC USERS “CS Souree “Amount #4800 Requested | Payment Visa Credit Card fatned | ‘em ii TES Bate Waa Bone: Irn [Statuteiute: CALSPAM Act ‘Vaiss 1 Vai onay 1 {0891 ory 10 isrica ctv ly: nps://werw. consumersentinel gow/pages/RecordDetails aspx?documentNumbers=1~2 isp wis iapute with creature « creat Buren Responded? ‘ecoled to ee , Selofcton?: Senior mpi companyiors Fret tame Last ita Address 1 ‘Address 2: : a Gi: Banaars “= btteProw sce ia aa zr: (PNG) County: UNITED STATES Hote Rumer: Work Number: "Fax Nimbor Saginatoe Reteronce ume ‘compat lit) Carinat uneubsenba rem & mia mating et Entry Osta: 712/208 Updoted Date: 5/2/2008, “Product Serves jneret Acaise Svnces aoe cede! | “Amount Paid 45.60 Haines jin contact “ansecton 73508 Date Boas 7/20/2010Page 38 of 71 [Record #39 of 61 / Consumer Sentinel Network Comp j Reteronee 3702000 Saginator Numbers Reterone ume Language: Envich Contact Type: elit Souree: onset, one? fi ‘amments: WaT carr ws tale vistodWatais i aitan norealeinaaas Ths cans sis thal ator Jalong thera et sick Tha ceneumer algo sels that Herbeif is trying to brainwash people with foas pyramid. No home # work # or email address was provided rary REROvAt Updeted By: | int TOLL FREE NUMBER AND CONSUMER Source: SENTINEL ‘Amounti80 00 Requected: Payment Nit Reported Method: ~Bispute with ccreaiteureau - Respandea?: compansiorg: | Eomplaning First tame: (TONG) Aastese 1: "Gly: oman Fare 21P; {(bX6) Home Numba Forum| Email Subject: Fersaive anes: City . Representative nps://werw. consumersentinel gow/pages/RecordDetails aspx?documentNumbers=1~2 Entry Date? isni2008 “Updated Gates) Product ati ane Bia Silamaristionbl Code: Femades Amount Pala: 40.00 Fay contact Transaction 5/12/2008 Date: | > Blapute wt creait Bureau ~ Reeolved to (YE) orga [niTeo STATES: StateiProv Country: Work Humber: Ent ‘Age Range: Subjedt StateiProv: # i 7/20/2010Page 39 of 71 [Record #40 of61 i Consumer Sentinel Network Comp Reterone 3201093 Saginatoe Number Reteronce | ume Language: Enalch Contact Type: enplait Source: ‘Consumer DNC? Ne ‘Gommonte: MaiL The candi wrets tat she decided join Herbalife and contacted rep who tid het that itwould oat 610 ta rein, The coneumer had Been a member 2003 and was chatged ha €10 fr aacn ofthe years 1004, 2005, ard 2008 pls the current year of 2007. When the consumer tldthe company tha they could Sarge her fr the years Pal she cit use the sevice she forthe three year, but the company dnt agrea, No| tamale oh ¥or onal adcress for consumer Entered By: LKILPATRICK Entry Date: 5/14/2008 Updoted By: Upasted ote: Complaint iL’ FREE HUNGER ANG CONSUNER”””” Proavet arc ah Cr Ber Splash Sturee: S2VTHE. Code: Reneaes ‘amourt's40.00 fount Pld: #40 00 Requested. ; ia i Payments Gaal ed Hone iat anos contact! ‘Complaint onpesoiea) ompiaining! companyior. First Name: [(B\O) _Asaress ity: Cologs Pome __ 2 [(B\) country: unite stares Hama Number: Wort umber: ex ‘Age Range: Subject Subject: eave Tero: nps://werw. consumersentinel gow/pages/RecordDetails aspx?documentNumbers=1~2 7/20/2010Page 40 of 71 [Record #44 oF64 i Consumer Sentinel Network Comp Reference (3201408, tina Wmber Reterence, wumber Lanawae: Erolsh Contact Type: Conant Source: Eensunée one?» ‘Comments: (Product Nana’ # maregado, alos vera dein, rusbeny dink) want io & mySterus job masting, he parson to contact never was tore, but somebady cad her and she gave me the excuse, im Sk, no mater because }omebody aster place to kod the company, so we went to a room to lak about the product benefics, estimonies, eed giramida, ele ator a while aversbody Wa Testing of Herb abe products and from that tn, round 2 hour ltr | stared tohad experianced headache, constipaion, nausea, lightheadedness, palpation, ndlor other transient symptoms that might be albutable fo Herbalife products. tank andif youneed more nfo about. im horoto doit Entered By: REROVAL! Entry Date: vi0s2008 ated 8 _ Updeted 0 ‘Complaint PUBLIC USER Product Service Nion-Alconsic Beverages see Cade: Por Nan Commer) amour 68 68 Fmt Pat 600 equeead i Payment Nc Reported Agency, ae mtn, conus ‘Complaint 3/9/2008 ‘Transaction | nba oe ee iia’ Goma Phas inal Reeponee: {Law Violation: Becooicnlisrenrecentaton Dispute with Creat Burea?: | CRATER aa credit Buren ‘ creat Bureau Responded TesoWetts L cages 7 Soman companyorgs Pret lane: [OVS OXY orate 4 po jess 2 oe iy: baat pae Siaethen Fae ee OC) county: paren ia - ‘ome amb ea am Fox Humbe en Emali ‘ge Range: 50-20 | Sbjct Subject! Herbate ‘Address: 113754 th nw 4 3t sute 208 iy: Eumce StateiProv: Feo "County: Unies Sites” bitps:/‘ww-consumersentinel gow’ pages/RecordDetails aspx’documentNumbers=1~2 7/20/2010Page 41 of 71 Record Reteranee(3108238 womb i ach Contact Type: Cenplait consume one? fi ‘Commonte: Jal. Ths dimplaed as wadwith We AS Gis dnd has Gown fenasn tabs FYE Censtinae mplas that ba signed up to star an one busines forthe Herbakfe System Ha wa asad to Buy a starter ack for $385 00 which was tiled to fs cred card. Later, he was osked to pay $8190, and-e cid. Consumer an concludedtnat ho cold not make anthng athe business. Cenaumer wants his money Back No phone wanber or ema ted fore consumer Enierea By: RLOPER Entry Date 72000 Updates 8y- 08 Une ntret ested Updates Gate: 3/2008 ‘Complaint TCL FREE NUMBER aniO CONSUNER””” Produet Serves Bus Opp’ vend saSliaebuorhis Source: GENTINEL Cede: ‘Amount $7,204 00 Amount Paid: $1,204.00 Requested: - : Payment lotr Gad Cad ‘Rgeney Nai Bethod _ contet Complain 2007 Franesction FOF cert Bureau Resolved __ salsa Complaining? Sompanyiorg.: First tame: [OXS) _ Aad ity: Ware aR. oo Country: UNITED STATES —— Hama Number: Wort Humber: ex if ‘Age Range: | Subject “Subj: Haaie eros nps://werw. consumersentinel gow/pages/RecordDetails aspx?documentNumbers=1~2 7/20/2010Page 42 of 71 [Record #43 oF64 / Consumer Sentinel Network Comp Reference|i250227% Sriginator basi 62467 Number: Reference l Number: iagaae? Frac antack Type: cil Souree! consumer one? ‘Comments: fetund or Exchange este ae nisred By: BESCHIC hiry awe [oT ~ Updated a Updates Gate: ‘Eom plait BEE “Chicage Product Service Bit Sips rancisesbiarbtarahin’ Souree ode: | “Amount ‘Amount Paid: 44888 Requested | i Payment Net Rovere’ Hy stil Ay hath contact | Creat . Bureau: te with Credit Bureau - crest Bureau « Responded Resolved to mn pn Sabfastion?: Eoneuimer Eompisining Company/org First tame: [(BY6) eat tame: f(D) fades 1 ‘aaaroes 2 ; BTOCRERDOE ~ StitefProv Seoroe (bY6) Country: UNITED STATES: Work Mamba ‘Pine Busness Sjasnchamaite 512 Bordeaux Lane #207 jiapervile nps://werw. consumersentinel gow/pages/RecordDetails aspx?documentNumbers=1~2 7/20/2010Page 43 of 71 [Record #44 oF64 i Consumer Sentinel Network Comp Reterone 2127200 j Number Reteronce, | Number: Language: Enaich Contact Type: [cit Souree: Konsum one? fi Comments: | Evisrea By EBCSCTY iy ate fiB/307 Updated By Updates Gate: | ‘Eom plant BEE “Caria and 8 Cava Cs)” Broduet Sorvie Heath Caw Dicey Sopplmsnis Herod Souree ede: Fomodes ‘amour “Amount Paid: 404 68 Requested | i Payment fick Reported Hy stil Ay hath contact | _ Creat . urea? te with Creat Bureau - credit Bureau - Responded Resolved to eek Satitaetion? ‘GSreumer Complaining companyiorg SiateiProv ‘Tense Country: UNITED STATES: Work Number Frat ame: [TOV] tat iame: [OXY haute “| ean iaamaoeae ) Fiaebalve itershonal nica Wels 1628 Woody Ridge Vow, sun 7/20/2010 nps://werw. consumersentinel gow/pages/RecordDetails aspx?documentNumbers=1~2Page 44 of 71 [Record 48 761 /Conaumer Sentinel Network Comi j Retreat ES Sriginstor] Number: Reference Number Language: English Contact Type: Canpiant Souree: (consumer onc? ‘Gommente: {Proauet Wana Products Retumad Alo Rein’ Nenered- Demed Ralind) Theigh a wabewits I eardasted hat lumed out to @ an Herbalife representative n6/21/2007 | purchased ater seningup with Herbaifecninewth ‘any Waslo,invertory amount $3182.88, received by me on 8/23/2007, Aer inal trainin | decided that ts ‘ant forme. on 7/07 I requested a refund rom Herbalife, al wifin the SODY MONEY BACK GUAR time ram. | contacted Herbala, Claudya Galvan Refunds opurchase Dept, and folowed al instructors, nclueing shipping bade our ig. boxes of inventory at my expense. Aer 3 months, on Oct 10, 2007 l received letter |onying my round of ever $3000 dus to "Other. No Distibuor Application relumed’- Never was asked for tNs jor, ily complied with Beir request, and now | am makhg formal compait and demand for my $3,132.88 irom Herbalife immecatsyl Entered By: [AFRIOAY Eni Bate! Hon ia007 Updated 89-90 Uns rel lle Updated Date: fa)812007 ompiini PUBLIC USERS C18 Brodvet Service Fur Onps anehsalbiebehb= Souree: Code Amount $3,200.00 ‘Amount Paid: $2,200 00 Reqnetes Payment iss Crate Aasney hint Method: | - . Dispute with Dispute with | creat Bureau = credit Bureau ~ Responded?:| Resolved to seiner omplaining} companyiors Fret tame: [(ENO) aot ame [XE Areas 1 Adrece 2: iy: Sawa Nara StaeProv: Calera 2: [BXe) County: UNTED Staves Hom Hamper: Work Humber: ox Number: ext Email: Ase Renae: 55-2 i Subject Subject: Feria ierainal ‘Address: 05) wes 100 rest : Torence SiaidiProv Calorie ‘eaco2-1004 ‘aunty: Lnted Stale basis nian Kid Representative aan ie! am nps://werw. consumersentinel gow/pages/RecordDetails aspx?documentNumbers=1~2 7/20/2010Page 45 of 71 [Record #46 of61 / Consumer Sentinel Network Com a 1 Ramee ier naar womb Reterence, wumber Lanateat: Elst Contact Type: Conant Source: Pensunét one? fe ‘Gammenta: (Product Nana Harboe icra! ai Ama, ra Aer osoarhiig Home-based basnasses onthe sma, receved atelepre cl fem Ann Galup whe, star ating me sever tes, conuireed me ety mom business whch loud be seling heath and ntton products acceding toe. was skeptical bl she envied moto jn athe superisr love ad tld me that wouldnt be caling anyone ce gong olin to io sol butihl my custamors mould come to my website an hat woud ke at of money. She ead mot balov ta te lal cos would bo 230. ound out ate nt I nculzhavo to do a gal doa ot leather foe cana, purchase expensve tnt eats ardmany oer expenses wou be uted as cl was atgod 408642 instead of 200 and |immediely asked hor abot Larcher ta nese fo smile amount of produc she sent mo, that needed obo a the basi trevor vel She ery ed Je charge mimi anhan ever hee fom er ogsin This seems he apyrani sere anéascam toe ne hod omen WCU receive carpets rehund i was salsed a Pt soul work very one Jaies She covinoed me tot he produtsso could rt rtunhe opened ones. There were more expenses frvouan tne iatco onthe ntemat wnin provides trang fr home business. !nedsetup and pay foro webate cont account, business card, now! phone ne. new phen, enomebusness network charge, utes to fearing &e_ Atorrturing 3500 00 woth of Prodet oa, as edie oly 2100 on My isa and as Jrrormod my rerbaity tht twas charge a 10 foe or estookng and atl wuld nat be ceded for sheng Joc handing, Tat 2500 ot tudes not rodua cess pales &n costo rural off Entered oy: povriey Eng Oate: 122007 Updated By: Lie Uno ii lio pastes Oat: 19192007 ‘Complaint PUBLIC USERS CIS Product Servlee Wori-ab Home Plone Source Code amount 250600 Amst Pal: $8506 Requested i oben: Dic aonlarelcn Blepte wi Credi 7 creaiteureau = cee = iy: Maa Wate StateProv: Washran 2. County: UNITED STATES Home Number: Work number: [(>)(8) Fox Number: ext eal 7 Ree Renee! ~ Subject - — 8 toraional 0. Box 80210 li Los ras Suara io ba Subjeet | ‘ear nps://werw. consumersentinel gow/pages/RecordDetails aspx?documentNumbers=1~2 7/20/2010Page 46 of 71 Ext: | bitps:/‘ww-consumersentinel gow’ pages/RecordDetails aspx’documentNumbers=1~2 7/20/2010Page 47 of 71 [Record #47 of64 / Consumer Sentinel Network Comp Reteronee|2125297 Srginstor|cocsrisis Number Reteronce \ Number tanavinge: Endlich Contact Type: Eenplait Soures: Konsum one? i ‘Comments: liccc Ret #10710 100ase87AD'Gn Winday, 10-8-87,IreceWed on sinall tom an individual Sipposealy fem I Us asiing me to take par in tis company by wortang par-me doing check cashing and sending furds back Jo himmervia Waster Union| know tis was a fraudulent afer, seaing as how he/she names theircompany Herbalife Texto. 26 Ihave worked forte legtanit"Herbaiifa company forthe past 2 years or co. om aver,lrasponded to his offer so a6 to get more information om ths ndvidual inthe event tht futher correspondence wth himfr would helo you investigate the matter more effectively. Please note that no money tas changed hands # tis matter. However, suspect tht | am notthe onlytrgeln tis station, and that hero ae folks ou there that would likely orhave already taken pat inthis scheme without the knowiedgo that it fs Faudulet, You wil seein my email correspondence wit his indvidual tha | used @ bogus rame for myself 9 hese wouldnet be able to sccurataly identilyme by nam, and | didreceive @ response tem himiher elow you wllsee that Ihave copied and pasted he ent correspondence fom the intial eal through to my fates response fom jstthis mamring, and | suspect | wil recdve mare fom himuher in the next 24-48 hours | gm haging that | oan assist youln some way in tracking down the inv iduals ho sfare altem ping ths fraud ease lo me krow ithere is any ther information you might need trom me. | would also be irterested Jearong wnat con's beng aren apanst nanmece emma} tinetnausbe sess hoe the maton pews veneca0 Entered By: FOC Entry Date o0/2007 Updated By: Mao NWSC PS Updated Date: 2/20/2008 ‘Camplin ternal Froud Complaint Cerer Product Service Ofer Notin Comments) Souree: ‘Amount Requested Payment et Rests ena tea Apes Contact credit Bureau -| Reeolved to | sttatecton?: | Eeneumer Complaining companyiors Fret tame: (OX) ast iame? [BNE ‘cliy: FIne CTY StateiProv: Nirnosois 2° (BG) County: UNITED STATES Horie Number: Work Hamer: Fox Humbe wg Email: ae Rings: | ‘Subject Subject: Haale Texte Co Lid ht Texllos Comper wy iil, Lome Street Bolin BLATL nied Kina ff 2m nps://werw. consumersentinel gow/pages/RecordDetails aspx?documentNumbers=1~2 7/20/2010Page 48 of 71 Ext: | bitps:/‘ww-consumersentinel gow’ pages/RecordDetails aspx’documentNumbers=1~2 7/20/2010Page 49 of 71 [Record #49 of 61 / Consumer Sentinel Network Comp Reference | 1524222 ‘Sriginator 6540094 130025 Wontar Raeroce \ whiner aang Eg Genta Type: Capi DNC? Nv Souree! consumer Comments: iRelund or Exchange |ssues nisred By: BESCHIC hiry ue GIT Updated By Updates Gate: | ~Gomplaine E68“ Chicaas “Product Service Bis OapsFiandrisesibiaabarhios oa Souree ‘amour ‘Amount Pid: $2060 Requested | ; Payment Net Rovere’ Hy stil Ay contact | . Method: | ‘Complaint 1072007 Date: intel Contact: 7 I Sues I Sian Tople: / Bureau: with creat Bureau creat Bureeu"| Responded ested) eek ee Setisfaction?: Senne omplaning companyiorg Fret tam: [[ONG) Last tae: (OVO) Adare 2: StateiProv: Fionida Oo) ‘Country: UNITED STATES ore Haber | NORTH LAUDERDALE ‘Pine Busness Sjasnchamaite 512 Bordeaux Lane #207 jiapervile 7/20/2010 bitps:/‘ww-consumersentinel gow’ pages/RecordDetails aspx’documentNumbers=1~2[Record #80 oF Reference: Number: Languag Souree: Entered By: ‘Comment: § Page 50 of 71 1 Consumer Sentinel Network Comp fioortss Srginator | Reteronce, Number ali Contact Type: Eenplait consumer one? # enisumer as a Camipaitregardrig a roqusst gol rokind fr products ratumsdto he earipary’ They stale hat the company s guilty ofthe sin af emission by na eling the entire story prorto taking money fom bnintomed indiaduats, The frst hing is ondsclosure before signing of corract and costs for advertising of £82500 por month minmum for bulking and $107 ner woak for retal sles. Regarding the senpts provided by [Hero ia, thay were competed to use these verbatim which dd not disclose al ofthe hidden cass. They have nclosed copies ofa related documents. "ANDERSON Updted By: 408 Set 15 Flag ompiint}ce oe aaa cone | ‘mount $86 Reque f creait Bureau - Responded: Eomplaining’ Companyiorg.: | Fret Name: oa) Suject: Harsaivemtemainal ‘Adress: 60 West oot crest Sing Horence 2p: ote 104 nps://werw. consumersentinel gow/pages/RecordDetails aspx?documentNumbers=1~2 oe ear Updated Gate: 8/7/2007 Product Service Bus OppsieranchiSasibisibulorships “Law Wotan: Besopbowhiran esniaion pute with ‘Credit Bureau? ‘with creat Bureau Resolved to _____Saatation? | Eanaimer Le (Bye) ‘aires 2: StasiProv: Assam __Gauntiy: UNITED GATES Wr Humeer: iam: ‘State/Prov: [California Count 1d Stes 7/20/2010Page S1 of 71 [Record #82 of61 / Consumer Sentinel Network Comp Tople: Reference | 1407095 ‘Originator {0087000121241 Number Referance : wumbor iagaae? Frac Contact Type: Caneiard ae Berk ‘Commente: fietund or Exchange issues oe Entered By: BEBVAEC Entry Date: S/i0/2007 “Updated By Updated bate: | “Complain BES “Wiairiand BC anniv) roduct Service jaii-Lavei ideiiranicsichain Latter ‘Amount ‘mount Paid: $000 peaicte Payment Hct Reported ‘Ageney Extemal Agency Method: | . Sonteet | _ npn TT oa iniisi Contact: | ma t {— ~S - 7 7 wea? te with creat bureau creat eurea| Responded Resolved to Nd co Setisfaction?: Eensimer Comping! companytog, Fret ame P| a ONED ; FOCSON TT Satelbrov: peona pe] wen e TED States gs Range! ‘Subject ‘Fiwbalive GstnbutorDelina Weascher 2700032 Ave Langley State/Prov; Brich Columbia, Cnada bitps:/‘ww-consumersentinel gow’ pages/RecordDetails aspx’documentNumbers=1~2 7/20/2010Page 82 of 71 [Record #53 of 61 / Consumer Sentinel Network Comp Reterone 0552200 Srginator Number Reteronce | ume Language: Enalch Contact Type: plait Souree: Konsum one? dered the starter lit. Changed my mind and asked io retum the starter kt br arefund on 2/12/07. Was fla | needed an auberization to retum merchandse Finaly received auhonzationon 4i4/07, Retumed merchandise ‘Comment: esa Cisttbuio set Up et) Spoke hr Tehanaena about becoming a ditbute? fr Harbalite [Fame ay. They racavedit on 4/907, Sil have not recehed a refund forthe merchandise, Enisred By: RLOPER Entry Oate: 512007 Updeted 3y: Upasted Gate: | Seapan esta ee Product Service Bil Opa vancisasibcebulcrhps Source Coe Amount $850 00 moun ald: 9300 00 Requested i Payment MasisiCars rc Card ‘genes jtinst ethos: ~ contact: om pind 5/3007 Dispute with creait eureau - Respondea?: Eompisininay CompanyiOra.: 5 First Name: [(YO) Lat tame: BX) Aastese 1: ‘eldress 2: ‘City: jondiey StateiProv: (Caitomia zp: [(b\(6) Country: UNTED STATES Home Number: Work Humber: Fax Number: Ext: | Email ‘Age Range: 60-50 | ‘Subject Subject fam intemationsl Tasrees: 0 wes Toon seat iy: Farce Siaibron Baloria “Be: 90609-1001 Countiy: United State if URL: Nam nps://werw. consumersentinel gow/pages/RecordDetails aspx?documentNumbers=1~2 7/20/2010Page 53 of 71 [Record #84 of54 / Consumer Sentinel Network Comp Reteranee (803377 tina Wmber Reterence, wumber Lanawae: Erolsh Contact Type: Conant ‘Source: Consumer DNC? F oimments [rece Naa Fees Tl Page We Hons Business Sui) Oh Sade, Api 7 2007 ose "Free Training Package from Bussiness Solitons” And | recived my order. on Tuaeday. apn 10.2007. on hursdey, Api 12,2007 Lreturned my package to ¢-team Online Fullmert(please see ihr address) | sort @ jon omnia = ria 9 fn stor cal To a, yaaa nae best nore, Pleas TEP TTTOT Spy tots batcstred Than oryourwerson io rc male Thayeu a vou coopwaior shee), Poe Enised By: tshane ny Date a0 Updated By | Updted ate: ‘Complaint PUBLIC USERS - CIS: Product Service Shop-at-HemeiCatalog Sales Sour cous Amount $98 Amount Palas $558 equected ' gency fins __ Sentasts | Fanesction Date: | aor Yalan Werhahais Oder ale Law Voaten: PrandtRUAnUNTRGCaNEE pute with ca wea?) ‘with creat Bureau - credit Bureau Responded? Resolved to “ satan Eeraiver emp Compansiorg.: First Name: [(B)(6) Last Name: [(BYX6) Acidress 2: oniad ateiProw jinls 2: {(0X6) country: nireb Sites We amb [55] Fox Humbe ce mall ‘oe Range: Subject Subjeet Enon Onin Flimerisherbaie, Aust Parcul ‘Address: ozs Westgate br #120 ity: Carrolton ‘State/Prov: frexas 2. oot County: nied Sie nps://werw. consumersentinel gow/pages/RecordDetails aspx?documentNumbers=1~2 7/20/2010[Record #85 of61 i Consumer Sentinel Network Comp Referens i ii25714 Number: Language: Enact Seuree: ersuriér Commonta: fstund x Exegesis Enisred By: BeECKIC Updates 8 ‘Complaint BEB ~Chicoas Seuree ‘Amount Requested Payment Mathes: ‘om plank iisi07 Date: iil Contact: it Ropero’ [sii opie: Creat Bureau - Responded Complaining | Company/org First tame: [(BYO) "ALMDALE (exe) ‘Pine Busness Sjasnchamaite 512 Bordeaux Lane #207 jiapervile bitps:/‘ww-consumersentinel gow’ pages/RecordDetails aspx’documentNumbers=1~2 Page $4 of 71 ‘Originator 06540004 115633 Raeroce whiner Genta Type: Capi DNC? Nv iry Date, BresH2007 | Updated Oate: | Product Service Bik Gina rancisesbiarblaahios ‘coae “amount Paid 438 G6 iRgoney Estomal Agency “contact “Transaction credit Bureau - Resolved to Satisfaction”: ‘Coneumer ast Name: [(b)(6) cae (ONS) StateiProvi calforna ‘Gountry: UNITED STATES Work umber: 7/20/2010Page 5S of 71 [Record #86 of61 / Consumer Sentinel Network Comp Roteronce|\ 1410889 Siginstor 260007312008 Number: Reference, l Number: Language: English Contact Type: Compiant souree: ecrsumer t One? fi ammente: Aoverisng Habs am inisrea By. BeBPHAZ hiry ava BST ~ Updated a | Updated Date: ‘omaint EB “Phil AZ Product Service Hoa Cave Bia Produds\CantoPians Souree Code: | “Amount “Amount Paid: 8000 Requested | i Payment fick Reported Hy stil Ay ethos! . _comtat Creat . urea? te with Creat Bureau - credit Bureau - Responded Resolved to eek Satietaetion?: ‘ESreuimer Complaining companyiorg Fret name: {BKGY ast ane: [ENED Kaas Taras 2 Gig: PROENC ~~ StaterBrav: zen os 21: (OV) County: UNITED STATES Home Number. Work umber: sebalife intemationai inc {is00 Coniuny Par Eos iy: Contry Ci 2: 20087 nps://werw. consumersentinel gow/pages/RecordDetails aspx?documentNumbers=1~2 7/20/2010Page $6 of 71 [Record #87 of64 i Consumer Sentinel Network Comp Reference 1421753 Srisinator73i000 is0eT3s Number: Reference l Number: iagaae? Frac antack Type: cil Souree! consumer one? Comments: iRelund or Exchange |ssues isred By: BEOSTL hig Date: e007 Updated By Updates Gate: | ~Somplaine 6 EL 1 “Produet Service Bis Oapsiancrisesiiaabuarhis Souree ode: | “Amount “Amount Paid: 30806 Requested | i Payment fick Reported iaomey Esta Agee ethos! “contact “Transaction om pin’ STF Bates tial Canta: i [siti opie: Creat Bureau - credit Bureau - Responded Resolved to _— on Sasaton Eoneumer Eompisining! Companion: First tame: [(BX@) oot tame: [BYE) Tatrose 2 ; OVRGTON (6) ‘iis Siline Business Sylorns Harbalite 086 GermaniaRa rl Hl ‘eseoiasst iatelProv: Loulsane ‘Country: UNTED STATES Work Number: | bitps:/‘ww-consumersentinel gow’ pages/RecordDetails aspx’documentNumbers=1~2 7/20/2010Page 57 of 71 [Record #80 of 64 / Consumer Sentinel Network Comp Reteranes(02 18230, Signa] Wmber Raterence, Wumber: Lingiage? Enulsh Contaet Te: anit Source: Eensunée ont? ‘Comments: {Product Nama Herbalife Weight Loss Products) | purchased Herbalife weight loss products trom reserve Kaya Neve onFebruy 8 2007 My ced card wea led on Forty 9, 2007 As to Ines etrtaton hese produce | stated feng stomach pan, andy sn ued yolo-orrge. edad Dis Niows onfsonerya7 2 to ean wha as gong an nat est my teney base Me. Neves esonod any ema ea tas ever 9-437 geno to etmy money bac. Tho th nas 9 tho s-doy pond toharetmy mony rhnded Now Rav lo gets @ san door andpay tom my pocket al ego proaut to ne Entered By: JXHEINY Entry Date: 5/13/2007 aed By - -Upantea Campin PUBLIC UBER rodet Saves i Cat Bali Sania cnure Code! pemetee Anau 550 mount Pai: 345 30 Requested f Payment MasterCard Credit Card Rave i teehee conte | Complaint i067 Teneation 2007 Oa Date Tila Contact: jae Dispute with Creat Burea?: | Bispate with credit Bureau ~ rect Bureau Responded Resolved to bo 1 corre eaoacten | a Canatimer Complaining | Companyiors.: First tame: [(OYE) froxey haste 4 ea Adres 2 oe ‘lly: loos Raton StateiProv: Flonce 2 (DYE) county: . Heme Rimber: Woe ums Fox Number ex Email ‘Age Range: 65 ‘Subject StateiProv! nps://werw. consumersentinel gow/pages/RecordDetails aspx?documentNumbers=1~2 7/20/2010Page $8 of 71 Roferanes Srsinaoe Number Reteronce, Number Language: Enalch Contact Type: engl Sees Corse one fi ‘Gommente: ter secing 2 TV‘ad thal prom dled Heme bated Sushisee by inernét | legged int tha site and wae aelongnea fo tnait was Harealito cnly ater paying 30 fora booklet that came in the mal | was notable Ascover ths [rom the webste that | oagedinto, Seems tome thal he TV ads oughtto be regulated by federal law which (uld requre Put in advertising, whereby companiag were required to state up fro their business name inthe nibal TV Radionteret ad or part moda Enlered By: FRIDAY Entry Date: Biei2007 Updstea By: | Updated Oate: ‘Complaint PUBLIC LiSERS CS Product Service voc At one Plans Source: Code: ‘Amount $2,000 00 ‘Amount Paid Requected: - i - Payment Via Cdl Card ‘Agony jist Method: contact ‘Complaint 26/2007, onpesoiea) Eompianin! Companyiors First Ham: Aare ity: State ____ 2: (YE 1. .Countiy: UNITED STATES, Heme humber: Wort humeer: ext ‘Age Range: 60-59 | Subject “Subj: Haaie eros nps://werw. consumersentinel gow/pages/RecordDetails aspx?documentNumbers=1~2 7/20/2010Page 59 of 71 [Record #60 of64 i Consumer Sentinel Network Comp Referens 0204 126 Gaiginator 8100 sta TEE Number: Reference, | Number: Language: Enaich Eontact Type: Conia one? Souree: our i Eommant: parang a isred By: BEOST. iy Gate BORN Updated By: “Updated Date: | ‘Complaint BEE SE Louis, WO Product Service Bus Opps\Franchises\Distributarships Source: Code: | Amount ‘Amount Pald: $6.06 Requected: | I Payment Not Reported ‘Agency Extomal Agency Method! . oe Somat _ ‘om pin GF *Fansection Bates tial Canta: i [siti opie: credit Bureau - Creat Bureau - Resolved to Responded el aistation? Sener omplaning compunyiore Firet tame: [BXG) Last tae: (BHO) Adare 2: RAYTON VALLEY. ~ ‘StetelProvi Woorta, Canada _ — (EXE) County: CANADA ‘Work Humber: | ‘Subject: fis rine Binness Sytem Webae ‘dares: paE6 Gemania a iy: Pak Hie ae: es 13834 7/20/2010 bitps:/‘ww-consumersentinel gow’ pages/RecordDetails aspx’documentNumbers=1~2Page 60 of 71 [Record #64 oF64 / Consumer Sentinel Network Comp Reteronee 25007 Srginator Number Reteronce Number Language: Erich Souree: osu } ‘inte: enumeration arate aia eon Cv aio Wd ie frismetsaren Consume sates rayar tang en ®mutivelmarstng ln Consume es saa pay ‘compat Fovoneien Entered ay: puoRoAN yaa Ha" Updated By | = pasted Ont - int TOLL FREE NUMBER AND CONSUMER “Product 6 Milti-Lavei MiagiyramidsiGhain Laiters Sources CENTHEL Code: ‘Armour 4206 Go wu al Requested Paymant Urn Ans Pi tenes contact Comptie ~Bispute with Dispute with ccreaiteureau - creait Bureau ~ Respandea?: Resoited | Eompianingy companyicra.: First tame: [[BXO) itame Aastese 1: ‘dress 2: ~~ Giy: Brampton “StateiProv: avo, Canada 2: (b)@) ‘country: Home Number ‘Work Number: [(B)() Fox Number: ext Email ‘Age Range: Subjed ‘Subject: pesate r ‘Rddrase: | StateiProv: # i | = 7 t ene) nps://werw. consumersentinel gow/pages/RecordDetails aspx?documentNumbers=1~2 7/20/2010Page 61 of 71 PF do ot Cali Complaints is Pine Ss eqlety?: Prost sre ii Code ‘Complaint Sore “Traneaetion 7/15/3010 pee DoWetCalegaty ‘Compiaine Channel: Biistng Fo Business) Ralaonstip? Requested Ves erst ot calling? _ a _ ‘Eomment: is petcon inal caled was cowboy aoa anda me he Uo do nl cal ag pay Sorc, carly iwtuped me ling me about male ertancement products and fen hung upon me when tok him | f would be fing a comiart against Hm andre company ihre is any ayo pursue father actin agent nis company woulike os First Hams: [(bY6) ‘adres ity: Caesar StateiProv: Conrady ze: {(0X6) ane Number: f(O)(6) SS | - — set I | Company|Tony From Herbalite. State: Colora [ “Phone Number, (8) s008785 nps://werw. consumersentinel gow/pages/RecordDetails aspx?documentNumbers=1~2 7/20/2010Page 62 of 71 Ratton 25218 is Phone infer umber a / Gompiint 616 Product Seve ais Cai Rosa Ba: Coae ‘Complaint fiaiona De Nai Cal egy Complaint iias | Souree: Chanel __| Transaction 22016 Transaction 555 GEBHH | Date Time: So ae Presecorded to | E a Phone Number: [(b\(6) Subject States Ponce ‘Company Hema nd Ciclpaica Mana Name: | Sei coe Ponalunbe STORE 7/20/2010 bitps:/‘ww-consumersentinal gow’pages/RecordDetals aspx’documentNumberPage 63 of 71 fRecoraw ia oret 9 Tlot Cali Complain Rtraen 51387 is Pane infos 1 Number Reales oman iisie Product Servicio Datla Ca Rogaiy i Dae: Codes | a a ompiint cs Source Chants Dat Tine! Sse Precscorded so | Busineet Raaionetip Request) svatyto stop! | oncaling op 7 | ts ih Twa han home fr nissan Compa Oe Me" ten 2 inte fr nours Ul ook poe offre hk. No eyo ng me : | Consumer | “First Name: [(PX6) “Last Name: (OKO) 1 ‘adress 1 ‘address 2: ‘ity: Tosser State Prov zip: [[by6) Phone Number: a —. ible Eempany Paviswowe sebalie Sala? Fores fone mbar FAT) BEET hnps:/‘weew.consumersentinel gow/pages/RecordDetails aspx°documentNumber: 7/20/2010Page 64 of 71 (Record WIS oF 81 Os Hot Call Complain Reterence P5188005 ‘Number Complaint 7/2016 Date: | ‘Complaint ational Bo Wal Cailea sey Complaint es Source Channel: ame insta Tranesetion #00 008 Date Evisting No Requested |ves eet sop] | ae to: fase wooo Fire ama: [TOG) ‘diese 1 | Sly: Seawater el a GO} hone number: [(b)6) —— - ‘Company Hemalia ind Dtiparcia Maina 7/20/2010 bitps:/‘ww-consumersentinal gow’pages/RecordDetals aspx’documentNumberPage 65 of 71 icone wT a7EH ToS TATE : = Rtraee 500812 ie Phone ine 1 Number: Realety? a ompsint iabi0 Prodet Service jidonal DeWsl Cai east | Oa Cede? | Compsin isons De Nt Cai esky Compsin se Souree Channels 7 | Tananon a0 Fon | Date Timp ear Prewecorded No Requested! Ves sry to stop, SteteiProv: puihiggs Phone number: (0\(6) Subject = States Michiown Phone Number: ieyener ~“Gempany aly Hatioman Herbals Name: Country Code: nips /‘werw.consumersentinel gowpages/RecordDetails aspx°documentNumber 7/20/2010Page 66 of 71 iecora v8 o764 700 Not Cai-Complan - al Rternce 282279 ie Phone infos Number Realety? ae i ompsint 808 Prodet Service jidonal DeWsl Cai east ate: Cede? | ‘om plant ilo Do Nal Cal Begiry ‘Complaint ies i Souree: Channel a eaten ea Transaction 1505007 | Date Tine a __! sai Presecorded os | Ralationstip?: | Requested ie = a niyo atop i oealing? | te iretNeme: [(b6) | act Name: [(D)(O) ‘Frans [ORD aie RET] as fib: Fale [0x6 Pane Number poy 5 ei rae Phone Numb bitps:/wwew-consumersentinal gow’pages/RecordDetals aspx’documentNumber 7/20/2010Page 67 of 71 (Reeord¥30 oF 84 Os Wot Call Complain Reteronce 1140068 ‘Numb Realety?: Compisint 3008 Product Servic | Date: | Code: | Sipe nea Oana Complaint eo 1 Source Chane! | ‘Tranesetion 2/13/2008 Tranesetor i Dat Time: Evisting io Prececorded No Business, message?: | ontity to stop, ctl tna munca ‘Gommente: {Ths pecson sad |raquested imation hom avieb-ak= Tnsvercis) She raised te que ms ine @mal sdsree= nner “ist" Acompany named Quinseet, nc. appears to be sling "ake" email addresses attacedto real none numbers and adaresses to allow Gusinesses to cal andl do solicitation This nappened in Nov. ith 9 tuber of wind Fepiacement cernpanies al sad they got an e-mail request rom me. One tnally told me the | ase 0 my e-mail He named the frm tate bought the Consumer Fit ioe: [PO) ‘ast iiame: (ON) | hare 1 Addreee 2:__ iy: Ena ttateron: Eaters / 20. [(BX6) Pine tumber. EXC) "Sepang isa Manoa Nome banvo buses 7 rt anual Tame! ereaor) nps://werw. consumersentinel gow/pages/RecordDetails aspx?documentNumbers=1~2 7/20/2010Page 68 of 71 Rateranc ste te Phone ine wen | fenenge _ | per cas ‘sedan pias Transaction 12 00 00 FH | ae ines _ Relationship?= | Requested is [exey nallandale " StateiProv: Fonds Roxey Prone tumber: TBE) aes Sable Company perbaie State Name: | cou ate one hana: FT 7/20/2010 bitps:/‘ww-consumersentinal gow’pages/RecordDetals aspx’documentNumberPage 69 of 71 ai Rateronen sa ie Phone afos meer Resin i Eomplin 2008 Product Service Bate Code Soon rnc Compt Source Chant Faneation 72008 Dat ceed Existing | Phone number: ()(6) a Sibleet -Seapany flaw Wa Sat Rana | ane county Cove: | non mat STEN TSRT 7/20/2010 bitps:/‘ww-consumersentinal gow’pages/RecordDetals aspx’documentNumberPage 70 of 71 Ratraen 0787 is Pane infos umber Reales? i Complaint Sa¥/a007 Produot Serie jana Dial Cal Reaaiy Sate eae: Spanair ose Gomplint Source Transaction pAOT007 Dat Existing io (eX) (ONE) Company piers Name: | Country Code: | 7/20/2010 bitps:/‘ww-consumersentinal gow’pages/RecordDetals aspx’documentNumberPage 71 of 71 (Record W8% F547 Oo Not Cali Complaints Reterenes/ 005477 Mumber: ‘Traneaetion 62012007 Date: Evisting io Business. message? Relationship? fT addese 4 ly: zip: [[DYG) ‘Phone Number: [[B\6) “Gompany Herbale Bist tata aor Name: Country Code: ‘Phone Number: (315 bitps:/‘ww-consumersentinel gow’pages/RecordDetnils aspx’documentNumbers=1-2~3~... 7/20/2010Edwards, Deann: x V1 -G00 EZ From: WebServer User [www@m217465vwbs2004 pnjt.attens net] Sent: Wednesday, October 20, 2010 3:38 PM FEDERAL TRADE COMMASSION RECEIVED name = Daniel Marti staddr = 607 14th Street, N,W., Suite 900 city - Washington OCT 2 0 2010 state= DC zipcode 20005 FOIA BRANCH, telno = (202) 508-5800 GENERAL COUNSEL faxno 202-585-0033 email dnarti@kilpatrickstockton.con coinfo = ~All consumer complaints and/or FTC investigation materials concerning Herbalife International of America, Inc. (California) EdSciNane | = describe = Private Corporation or Law Firm privatelawnane = Kilpatrick Stockton LLP nedianame money Contact me if above $200 B13) = SubmitUNITED STATES OF AMERICA FEDERAL TRADE COMMIS: WASHINGTON. DC 20580 ON de. 20 Rs Dani Kilpatrick Stockton LLP 607 14th Street NW, Suite 900 Washington, DC 20005 Re: FOIA-2011-00083 Herbalife International of America, Ine Dear Mr. Marti: This is in response to your request dated October 20, 2010, under the Freedom of Information Act seeking access to any and all investigative records and consumer complaints conceming Herbalife International. In accordance with the FOIA and agency policy, we have searched our records, as of October 20, 2010, the date we received your request in out FOLA office. We have located 256 pages of responsive records. I am granting partial access to, and am enclosing copies of, the accessible records. Eight pages, and portions of other pages, are subject to two of the nine exemptions to the FOIA’s disclosure requirements, as explained below, Tam withholding eight responsive pages which are exempt trom disclosure under FOIA Exemption 3, 5 U.S.C. § 552(b\(3), because they are exempt from disclosure by another statute Specifically, Section 21() of the FTC Act provides that information obtained by the Commission in a law enforcement investigation, whether through compulsory process, or voluntatily in lieu of such process, is exempt from disclosure under the FOIA. 15 U.S.C.§ S7b= 2(0), see Kathleen McDermott v. FTC, 1981-1 Trade Cas. (CCH) § 63964 (D.D.C. April 13, 1981), Enclosed are 244 pages of responsive complaints that consumers have sent to the Federal Trade Commission (“FTC”). You should know that the enclosed complaints have not necessarily been verified by the FTC. Therefore, you should make your own judgment about relying on the information provided, 1 am denying access to consumers’ names and addresses, and any other identifying information found in the complaints. This information is exempt from release under FOIA Exemption 6, 5 U.S.C. § 552(b)(6), because individuals’ right to privacy outweighs the general public's interest in seeing personal identifying information, See The Lakin Law Firm vy, FTC, 352 F.3d 1122 (7th Cir. 2003).Based on the fee provisions of the FOIA, § U.S.C. § 552(a)(4)(A), and the Commission's Rules of Practice, 16 CFR § 4.8 et seq, as amended, am also enclosing an invoice for the charges we incurred for this response to your request. Please make checks payable to U.S. Treasury and send payment to: Financial Management Office, H-790 Federal Trade Commission 600 Pennsylvania Avenue, NW Washington, DC 20580 Failure to pay this bill prompily will result in our refusal to provide copies of accessible documents in response to future requests. If not paid within 30 days, this bill will accrue interest penalties as provided by Federal Claims Collection Standards, 31 C.F.R. § 900-904, as amended, Ifyou are not satisfied with this response to your request, you may appeal by writing to Freedom of Information Act Appeal, Office of the General Counsel, Federal Trade Commission, 600 Pennsylvania Avenue, N.W., Washington D.C. 20580, within 30 days of the date of this letter. Please enclose a copy of your original request and a copy of this response. If you believe that we should choose to disclose additional materials beyond what the FOIA requires, please explain why this would be in the public interest. Ifyou have any questions about the way we handled your request, or about our FOIA regulations or procedures, please contact Michael Killoy at (202) 326-3475 Sincerely, ft fata, /\ | Christian $. White Deputy General CounselCIS COMPLAINT Record 1 of 75 [Reference Number (eaa7817 [Created Date onroa00s ‘Complaint Sous PUBLIC USERS - CIS (Originator Reference Number tee (Contact Type (Complain pag iwelby TR {Sted Bate 0 ‘Aueney Conta fimemet (Complaint Date ove 3005 Transaction Date (Consumer First Name ipcey (Consumer Middle Name (Consumer Last Name bo) (Consumer Salutation (Consumer Address, Line 1 bio) (Consumer Address, Line > beey (Consumer Address, Line 3 ‘Consumer Address, City Brockyw (Cousimier Address, State Code NY (Consumer Address, State Name New York (Consumer Address, Comry Code [USA (Coustimer Address, Couny Name {UNITED STATES [Consumer Address, ZIP Code bier (Consumer Address. ZIP Code Extension (Consumer Home Phone, Country Code I{Consumer Home Phone, Area Code (Coasumer Home Phone, Number [Consumer Work Phone, Country Code [Coasumer Work Phone, Area Code | (Consumer Work Phone, Number | (Consimer Fax, Counnry Code ic ‘onsuimer Fax, Area Code {Consimer Cal Phone, Comiy Cod (Consumer Cell Phone, Awi Code (Consumer Cell Phone, Number eS [Consumer Email (Consumer Age range (Consumer Military Status (Consiner Milieny Station (Consumer Military Grade (Consumer Complaining. (Company/Org (Company Name Line f (Company Adare (Company Addness, Line (Company Adds, Line 3 (Compmiy Address, City (Company Adie, County Col {Compmiy Ades, Couniy Name (Company Addvess, ZIP Coe ‘Company Address, ZIP Code Extension ‘Company Phone, Countiy Code (Companiy Plone, Area Code (Companty Phone, Number (Company Phone, Extension a (Company Email [Company Website bio) a Terbalile Tnicruationel [84 Bowery Steet nd Floor (Manfaan (Company Rep Fist Name ‘Company Rep Midifle Namepo ‘Company Rep Last Name uly Rep Salutation p Comment (Complamnr Inio Initial Comact Date (Complitnr Info Tnital Response Methioat (Complaint Info Initial Response Date (Complaint Ini Amount Requested Method a aa Seer peaeee a ‘Complaint Info Amount Requested Value [Complaint Info Amount Paid Method ‘Compinint Info Ainount Paidl Value (Complaint Info Product Service Code (Complaint Info Product Service [Description {Complain tafe Law Wiclton Code (Complaint nfo Law Violation Description {Complaint Info Statute Code {Cimphaat to Si riplion ‘Comphinat Info Topic Code (Complaint info Topie Desctiption ‘Complaint Info Comments (Compiatat Info CRA Dispute Flag | (Complaint Info CRA Dispute Responded (Complaint Info CRA Dispute Resolved | Gaknown Is175.00 00 (0303 [Bus Oppsitianchises\Distributorships [Dos Tea scam, They lel to maniy nian people {mostly newcomers who dont understind fist) that money can be camed easily and Iquickly. They ask people to pay 175 dollars tw buy a business lieense that is good forall [50 stales! Many people fel for itand lost a ot of money. This company also do business” in many other statesRecord 2 of 73 iReference Namber (o7Rag3T [Created Date [09/08/2005 (Complaint Souee finiemet Fraud Complaint Center itor Reference Number OS 90 T8370 Znglish (Contact Type [Complaint (DawSomceSSS~S*C*d Coser prep ficedBy —~—~S~S~S~«wCC Entered Date: 109082008 [Agency Contact jemnal Agency (Complaint Date (09087200. Transiction Date (eisaosSS—~—S aa 5 —_—___— (Consimer Address tine3 —OSC=~“—*S*s*s*s*s~—C—C—s—s—sssSSCS [Consimer Adives, Cy JPEABEL IR (Conca Ades Sais Cale Pa [Goasume Adare, Sate Nang Pemngieta [Chuang Aare, Colney CHde (Consumer Address. Country Name E {Conse Beme Phone Comtry Cole (Consumer Home Phone, Area Code [b(6) (Constimer Home Phone, Number bie) (Consiimer Woik Phone, Extension (Consumer Fax, Country Code Consumer Fax, Area Code| (Consumer Coil Phi (Consumer Complaining Company/Org (Company Name Herbalife (Company Address, Line] [2200 NE s6ih Avenue (Company Address, Line Bide a0 & ‘Company Address, State Code (Company Address, State Name Fonda Company Address, Coumy Code {USA [Company Address, Counry Name [UNITED STATE (Company Addness. ZIP Code (Company Address, Z1P Code Extension f (Company Phove, Re [Company Fone, Number Bisse (Company Phone, Extension rsi(‘C;;!OO!;!;!OC~*™ Co (Company Website OS (Company Rep First Name f (Company Rep Middie Naine ( ooo) ees [Company Rep Last Name t ‘Company Rep Salutation Web § (Complaint Info Initial Contact Date [08/15/2005 (Complaint Info Initin! Response Method F Metliod{Compiaint Info Amount Requested WWaiue (Complaint Info Amount Paid Melhod [Not Reported Connplaint nie Ainount Paid Value {540.00 (Complaint info Product Service Code (0544 (Complainr nie Product Service [Description aa (Complaint nfo Law Violation Code __f (Complaint Info Law Violation |Description [Complaint Info Statute Code F (Complaint Info Statute Description ——_f 4 ‘Complaint info Topic Code f (Complaint Talo Topic Deseripin responded to w TV advertisment to provide detaiiss of an Intemet Business (Opportunity . Web site asked for the $9.95 fee wo cover shipping. | used my Master [Card to puy for the it. This was 8/1405, When 1 received it saw that it involved Herb-a-Life multi-level marketing sio | threw it away. L received an e-mail telling me that because I did not send it back as instructed in the presentation which I did not wateh, I never even opend the envelope, they were going, to change my leredit card $29.95 for training. This was 6:2005. 1 called the Credit card company ‘Complaint tnfis Comments Jo 92605 (CitiBamk) and asked that that arf number (used their vertual cae number) be closed tw stop amy attempt to charge anything to it. Citi Bank lated to stop it and am unauthorized change was ratte top the account. also replied to the sender that I would file @ complaint with, the FBI if they attempted to charge my credit card forthe amount. Fhave filled a Jdespute with Citi Bank and they are going to charge buick the both amounts but 1 fe this must activity needs to be invest js iis fraud. Thank you for your ssistamee and [hope to hear from someone about this, (Compiaiitinig CRA Dispute Flag [Compieint info CRA Dispute Responded [Complaint tafe CRA DipuicRaoked | —~=~=“‘é™O#*~é‘“‘(‘ONNO Internet Auction ied[Records of 8 Reference Number (Created Dawe LE canlidutiouve TOLL FREE NUMBER AND qcormRintne RoInEe ICONSUMER SENTINEL (Originator Reference Number (Cage (Contact Type (Daa Source Enwered Dai {Updated By (Cpdated Date Agency Contac Mail (Compiaint Date Ta 33005 Transaction Date (Consumer Fit Name bie (Constmer Middie Nam (Consumer Last Name Me (Constmier Salutation (Consumer Address, Line | ko (Consumer Address, Line 3 (Coustimer Address, Line 3 [Consumer Address, City (Consumer Address, State Code (Consumer Addiess, Sate Name ‘astimer Address, Country Code Peachiree City (GX (Georgia Sa (Consumer Address, Country Name [UNITED STATES [Consumer Adress, ZIP Code ae) (Consumer Address, ZIP Code [Extension (Consimer fone Phone, Country Code: [Constiner Tloine Piione, Area Code [R6) (Consimer Home Pioone, Number (6) (Coasumer Work Phone, Exteusion[Consumer Fa, County Code (Coasumer Fax, Arca Code (Consumer Fax, Number (Consumer Military Grade T [Constimer Complaining Company: Ong (Company Name Herbalife International e [Company Adihes, City { [Company Address, State Code (Company Address, County Code (Company Address. Country Name f (Company Address, Z1P Code : (Company Einail (Company Website ee WE eT (Company Rep First Name Company Rep Middle Name (Company Rep Last Name F (Company Rep Selutation | Coipay Rep Comes (Complaint Info Initial Contact Method (Unknowa (Complatat Inlo Initial Contact Dae f (Complaint Info Initial Response , Method inknown(Complain nfo ut! Response Date} (Complaint Ini Amount Requesied Method = Info Aimoun Requested (349 9 (Complaint Info Amount Paid Method (Unknown omplaint Info Amount Paid Value ($1240.00 (Complaiat Ini Product Service Code [0307 (Complaint Info Product Service [Description (Complaint Info Law Viohition Code [DDN (ong To Lave Vnlion beseripion [Comphiat nfo Sone Code o [Compl ifo Saas Dosorpton [PTC AA SCS TBCHY Compas torTopie [Compliar infoTopio Deipion MAIL: Consumer writes to complain that jconsumerresigned 28 & supervisoridistribulor for Herbalife Intemational, as the company di not deliver onits promise of 73 leads when the Jconsumer bought 5 shares at a cost of j81240.00, Consumer further states that th plan is for distributors to spend 80% of time | recruiting amd only 20% time retailing the product. No work phone is fisted forthe ‘Complaint Info Comments | (Complaint ini (Complaint Info CRA Dispute Responded (Complaint Info CRA DisputeRecord 4 of 7 [Reference Nomiber T2636 (Created Date 1222372005 (Complaint Source PUBLIC USERS - Cl eference Number (Cnguag ETE {Coataer Type ep ved By Be Enicred Dawe 1733300 memet_related (Updated Dute Tea/2008 [Agency Contact Intemet ‘Complain Date 12227200 {[iraisicion Date Ta aO0S |(Constimer Fist Name Bey (Consiner Ads, Une T Bey ee (Consumer Address, City [New York (Consumer Address, Sta ‘(Constimer Address, ZIP Code jéstension (Consumer Home Phone, Country Code (Consumer Home Phone, Area Code [Xp (Consumer Home Phone, Number (6) (Consumer Work Phone, Country Code (Gonsimer Work Phone, Area Code |) Sa[Consumer Fa, Area Code (Coasumer Fax, Number sumer Cell Phone, Number (Consumer Email bie) ay Consume [ Et (Cosuimer Miltary Grade (Consumer Complaining Company’Org [ (Company Name herbal products (Company Address, Line I PT Nenthgate RO (Company Address, Line? f (Company Address, Country Code (Conpeny Adare Coury Name company Adress, Z1P Code {Extension (Company Phone, Counny € (Company Phone, Area Code (Company Address, ZIP Code asa0T-1376 c Burlington V7 Vermont UNITED STATI [Company Phone, Number aes {Copy Poe, Exension (Company Website (Company Rep Fist Name (Company Rep Mididfe Name (Company Rep Last Name (Company Rep Soluiation (Companiy Rep Comments Panice Amirault (Complaint Info Initial Comtact Date{Compleat nfo Amun Requested Mato Complaint Inio Amoui Requested (9 WWalue eee (Complaint Info Ainount Paid Method” [MasterCard Cred Card (Complaint Info Product Service Description [Comphitnt Info Law Violation (Description [Complain Senvie Description (onphin nto TopleCok __} Taio Topic Besetnion [(Prodiuct Name: hetbalife products) 1 ipurchaseda work at home kit and was [supposed to only pay 9.95 for shipping. She ‘Complaint Info Comments changed an additional $29.99 stating that Kince I did not participate in the werk at home program. she changed me $29.99, Vu Sc ped (Complaint Info CRA Dispute Flag |Y (Complaint Info CRA Dispute ‘Responded Complaint iaie CRA Dispute | [RewlvadRecord 5 of 73 iReference Nmber Fae0T6 [Created Date [or 202006 [PUBLIC USERS - Ci (Complaint Souee cference Number Entered Date. [Agency Contact (Complain Date Transition Date (Consumer First Name (Consimer Middle Name (Coaster Ataress; Une T (Coasiimer Adiress Le 3 {Constmer Adress, Cay 1 [Consumer Adres, Stats Code [Consumer Address, State Name [Consumer Address, Com Cole | (Consumer Address, Country Name [Extension (Constmer fone Phone, Cony Code (Constinier Tloine Phone, Aveu Code (Constmer tome Phone, Number (Consumer Woik Phone, Country (Code (Consumer Work Phone, Area Code eee ae Sener te a (Consumer Work Phone, Number inglish (Complaint [Consumer Fx NSHOUSE oranRan6 PELMORE [oar aa [imemet pris 2006 rns2006 favo) bo) [ber tas Vex NV [Nevada boy bey[consumer Work Phone, Extension (Consumer Fax, Country Code (Constimer Fax, Area Code (Coaster (Consumer Military Status (Consumer Military Station (Consimer Military Grade (Consumer Complaining ‘Companty/Ong ‘Company Name (Company Address, Line T (Company Address, Line? (Company Address, Line (Company Address, Ci (Company Address, State Nam Company Address, ZIP Code Company Address, ZIP Code on \Chiapiay Powe, Enea [Company Email ile ee (Company Website (Company Rep First Name (Company Rep Middie Naine (Company Rop Cast Name (Company Rep Salutation (Company Rep Comments (Online Business Systeme Herbab ite Distributors [8230 Shelter Creek Lane an Bruno ey (California USS (UNITED STA (oa066 (Comm Victorino (Complaint Info Initial Contact Metloat{Complaint Info Initial Contact Date (Complaint Info Initial Response Method (Complaint Info initial Response Date (Complaint Inf Amount Requested Method ‘Complaint Inf Amount Requested Value (Complaint ini Amount Pasd Method [Complaint info Amount Pasd Value (Complaint Info Product Sewvice Code (Complaint Inf Product Service Description [Complaint info Law Violation Code (Complaint Inf Law Violution Description (Complaint Info Statute Code (Complaint Info Statute Description (Complatat Info Topic C (Complaint info Topic Description | | | ‘Complaint Info Comme jo1is2006 s399.00 Vise Credit Cand S55 (Deception Misrepreseutation ct See 5 (BCP) (‘Product Name: Outing Business lOpportunities for Selling Herbatl ife Product) Online Business Systems had lcontacied me through email for online business opportunity with a great income selling theirproducts. | decided to give ita luy and ordered their introductory package jontine since it was free costing me $9.95 for the shipping ant hamdling, Their agent sent the introductory packaxe of how their agents Inad made tremendous money selling their [products without mentioning HlerbaLife products. My eredit card was eh 9.95 by Gayle Mustanieh, an agent fiving at [8230 Shelter Creek Lane, Son Bruno, Ca [24066 with Tet: 650-438-3708 amd 1-888-240-4206. I was contacted by her partner. Loran Victorino last wel received my introductory package 10 set a iphone meeting. She ealled today to tell me lhe detail. ony found out this tine that | had 10 sell Herbalife prochets with the [Option 2 packaze costing $399.00 if | onder Ince it also contained the license to sell on [60 countries. Inever got the chance w decide land review the product since I meverreceived it yet. T went to the Internet right away afer(Complaint info CRA Dispute Flag ‘Complaint Info CRA Dispute R tine phone conversation and check about Herbalife and Online Business Systems. 1 ound a fot of complaints about these two lcompanies and | decided to eamee! the product within an hour of the meeting. Lorm lealled me buck to inform me that she already jontered the puckage From Herta ife and | lcanmot cancel it unless 1 will pay the stocking fee instead of paying the whole $399.00. \decided to pay let her charged ie the Istocking fee costing more than $75 plus ishipping and handling to minimize my \damage from the transaction. I never called jiny bank yet wo stop payment for my order from them. Do Ihave the right for not paying [mything since l camceled the product right laway and also for discovering many {complaints about their eempany’s way of Idoing business? Please fet me know by email jor cal me at [OX6) 1 forgot w mention also that Online Business Sys ‘Responded (Complaint Inia CRA Dispute ResolvedRecord 6 of 75 [Reference Number TRIO (Created Date 03032006 (Complaint Source PUBLIC USERS -@ eference Number (Cnguag ETE {Coataer Type epta Data Sou [Consumer Enicred Dawe (ae S—~—SS—S (UpuedBy —SsSsSs=—“—S;SC~dsSCSC‘C;CS!!!!!!!!C*d [Agency Contact ——SSS~*~*~s eet SSSS~—~—SS (Complaint Date ([Transtetion Date [Constmier First Name Bio) (ComumerLatNameRO)SSC~—~—“~*~*~S~S~S (Consumer Salutation Consimet Adiiess, Line | wey (Consumer Address Tine? ssf SS s~=<“—S~sSSCS (ConstmerAdiessTine3 sid s—~—“—~*S*~*~s~sSOSCS (Consumer Address, City Fontan (Consumer Address, Sta (Consumer Address, Country Code (Cousimer Address, Country Name __[UNT nl ‘(Constimer Address, ZIP Code Ro (Consumer Address, ZIP Code |E:stension (Consumer flome Phone, Country Code. (Consumer Home Phone, Area Code [B(G) (Coasumer Home Phone, Number (6) (Consimer Work Phoie, AreaCode f —SOSC~“S~=“<; CSCO ta wae Se (Ciasumer Wok Phone, Exieusion (Consumer Fax, Country Code t[Consumer Fa, Area Code (Coasumer Fax, Number er Gell Phone, Country Code summer Cell (Consumer Agemmge i com ed (Consumer Email 20-39 (Cosuimer Miltary Grade (Consumer Complaining Company’Org [ (Company Name lana Ee (Company Address, Line I Fierbalite {Compmy Adire 2 nn (Company Address, Country Code (Company Address, Country Name [Company Address. ZIP Code Fr c company Adress, Z1P Code {Extension (Company Phone, Counny € (Company Phone, Area Code Lo: (CK Califomia Angi (Company Phone, Number {Copy Poe, Exension (Company Website (Company Rep Hint Name t pears eae (Company Rep Middie Name (Company Rep Last Name (Company Rep Seluiation — (Company Rep Comments {Conlin a al Conga aio [in Foe {Conplanv ate nial Coatact Bae PS (Complaint Info initial Response{Complaint Info Aimount Requested Method (Complaint Info Amount Requested f- ae s274.00 (Complaint Info Aimount Paid Method [Cash (Complaint Info Amount Paid Value (5274.00 {Complain Ine Product Service Code {1713 (Complaint Info Product Service Health Cure: Dictary Supplencuis\Habal Description Remedies = i (Complaint Inio Law Viohiton Code (DM (Complaint Info Law Viohiion [Description Deception Misrepresentation (Complaint Info Statuie Code {Complaint info Statute Description (Complain info Tople Coke fF {Complain info Tople Deseapion [(Product Name: protein shakes, eas, Inutrtional supplements) | bought various |supplements from Herbalife § weighed Imysclf and did not lose weight. The ‘Complaint tnfes Comments company representatives refuse to return my kcalls or help me. Ltry 10 reach the sales Iopresentative with no suecess. i want my money back please help me. millions like me are affected. thank you (Complaint nfo CRA Dispute Flag (N ‘Complaint Ino CRA Dispute [aL |Responded (Complaint Info CRA Dispute[Record 7 of Reference Number Tease (Created Dawe 0 TOLL FREE NUMBER AND ICONSUMER SENTINEL [Complain Source (Originator Reference Number (Cage (Contact Type (Daa Source Enwered Dai {Updated By (Cpdated Date Agency Contac Transaction Date OROL B00 (Gongimer Fist Name ie) (Couster Middle Naw (Consimer Last Name ca} (Constmier Salutation (Consumer Address, Line | ko (Consumer Adiress, Cty —=~=”=«s@Milfd =—SsS~=~—“—~*s*s~s~sS~S~S (Consumer Address, State Code (i ‘oasumer Address, Country Code [USA (Consumer Address, ZIP Code [Extension (Consimer fone Phone, Country Code: [Constinier Tloine Piione, Area Code [R6) (Consimer Home Phone, Number (6) (Consumer Work Phone, Counny Codef SSS (Cosme WorPhow, Ato [X)SSC~s~SsS [Constmer Woik Phone, Number [b6) (Consumer Work Phone, Exteusion[Consumer Fa, County Code (Coasumer Fax, Arca Code (Consumer Fax, Number (Consumer Military Grade T [Constimer Complaining Company: Ong (Company Name Herbalife International e [Company Adihes, City { [Company Address, State Code (Company Address, County Code (Company Address. Country Name f (Company Address, Z1P Code : (Company Einail (Company Website ge WE eS (Company Rep First Name Company Rep Middle Name (Company Rep Last Name F (Company Rep Stlutation f 4 (Company RepCommenis OF SSOS~—SSCS (Complaint Info laitial Contact Method [Prat (Complaint Inlo Initial Contact Date (08/01/30 ‘Complaint Info Initial Response ae [Method(Complain nfo ut! Response Date | (Complaint Ini Amount Requesied Method Konan ifs Am RSET Fg {Complain Info Amount Paid Method [Unknown (Complaint Info Amount Paid Value {50.00 (Complaint Info Product Service Code [0305 | (Complaint Info Product Service ‘Description (Complaint Info Law Viohition Code [omplnnt Tao Law Vicaion — Work-At-Home Plas [Deception/Misrepresentation i An aD ERRTOER AEASES TEED (Complaint Info Topie Code f [Conploin info TepieDeseipin —___________} [Consumer has a complaint agamsi Herbalife International. Consumer states he was {unable (o make the amount of money they iclaimed he would make as am independent ‘Complaint Info Comments jcontractor, Consumer states he was required to purchase a start-up hit for $94 and Jestimates he fos approx $4000, Consumer states the people who bought the proucts | vere dissed with thei, (Complaint Info CRA Dispute Flag (Complaint info CRA Dispute Responded (Compiaint Info CRA Dispu ~ ResolvedRecord 8 of 75 Reference Number (Gemed Dawe (Complain Soumce cference Number Entered Date. [Agency Contact (Complain Date Transicion Date (Consumer First Name (Consumer Salutation (Consumer Address, Line 1 [Consumer Address. Tine? | (Consimer Addhess, Tne > (Consumer Address, City (Consamer Address, State Code Name Consumer Adare, ‘Consumer Address, Comnry Code (Consumer Address. Country Name (Consumer Home Phone, Comuny Code (Consumer Home Phone, Area Code (Constimer Home Phone, Number (Consumer Fax, Country Code Consumer Fax, Area Code (wODiTaN (02032006 [BBB - Milwauke, (Complain Cons N (BBBMIW (oRms2006 Pxternal Agency 33006 EO} biG bey (CORPUS ARTS: TX Texas USA bo wi1 (Coasumer Fax, Number [Consumer Call Phone, Cony Cade summer Cell (Consumer Email (Consumer Age range (Consumer Military Grade (Consumer Complaining Company! Org ‘Company Name 1 [Company Address, Line 1 (Company Adiiess, Line2 Company Addew, Lines (Company Address, City (Company Address, State Code (Company Address, State Nume (Company Ades, Counnry Code [Company Address, Country Name [Company Aduiess Z1P Code Exestn (Company Phone, Counny Code (Company Phone Number ompaly Phone, Extension (Company Finail | (Company Website (Company Rep Hint Name utes ERE | (Company Rep Midiie Name (Company Rep Last Name [Company Rep Saluaiion [Company Rep Comments {Complaint ine Tnitial Contact Method (Complaint Info Initial Contact Date ‘Complaint Info initial Response Method mnpiaint Info Initial Response Date OO ‘Meyers Sales Co,, lne-Herbalife Onlioe system PO Box 279 (G00 Noni First (CAMERO? Wi Wisconsin Usa ITED STATES SRD Wis [2547680{Compiuint Info Ainount Requested ‘Mettiod ‘Complaint Info Amount Requested Nalue ‘Comnplaint Info Ainount Paid Method (Complaint Info Amount Paid Value ($0.00 ‘(Complaint Info Product § (0318 (Complaint Info Product Service 2 AGauloe sale Desctiption ‘Shop-at-HomeiCatalog Sales (Complaint Inio Law Violation Code (Complaint Info Law Viokiion (Description [Complain Info Statute Code [Coupiaas afoSanc Geacfon (Complaint nfo Tepie [Complaint Info Topic Description (Complain info Comments Reftund or Exchange Issues (Complaint Info CRA Dispute Flag may Info CRA Dispute Ieespndd [Complain tats CRA Doptie ResoheT |Record 9 of 7 iReference Namber ROOST (Gemed Dawe (oA 006 (Complain Soumce cference Number ie an Re Eacedy—en inced bas fe [Agency Contact iemnal Agency (Complaint Date low 172006 [Consimer Adres, Tne T | a (Coser Aatiess, Gay WOO onnamer Rathess Sas Code [escind Aities Sea Nia Bewley [Consimer Address, Coury Code (Consumer Address, Country Name z [Conumer Home Phone, Coumny Code_f (Consumer Home Phone, Area Code [b(6) (Constimer Home Phone, Number bie) (Consiimer Woik Phone, Extension (Consumer Fax, Country Code Consumer Fax, Area Code(Consumer Coil Phi (Consumer Complaining Company/Org (Company Name Tevbalife (Company Address, Line] pokehouse Road (Company Address, Line? & ‘Company Address, State Code (Company Address, State Name [Washinston Company Address, Coumy Code {USA [Company Address, Counry Name [UNITED STATE (Company Addness. ZIP Code (Company Adress, Z1P Code Extension f (Company Phove, ko [Company Fone, Number [pat (Company Phone, Extension rti(‘C;COCO!;*~™S CompayEmel Ss C~—=‘“iRSOCOC*C”*#C‘CNSNSNCSCN#“(C(#NYNNNWW“W#N Company Rep Fint Name f ‘Company Rep Salutation (Complaint Info Initial Contact Date (Complaint Info Initial Response Method fF Metliod{Complaint Info Amount Requested Value (Complaint Ini Amount Pasd Meihod [Not Reported (Complaint Info Amount Paid Value {80.00 (Complaiat Info Product Serviee Code {1712 (Complaint Info Product Service Hiealth Care: Dictary Supplements Herbal [Description Remedies (Comphintnfolaw Violin Code Ff ™s~—“—~s~‘“s*s*~s~s~SsSSSSCS*S |Description (Complaint Info Statute Description 4 (Complaint Info Topic Code f (Complaint Ini Topie Description (Complaint Info Comments Refund or Exchange Issues ‘Complaint Info CRA Dixpute Responded ouphiu nis CRA Dope Resched[Record 10 of 7 Reference Number s133205 (Created Dawe a TOLL FREE NUMBER AND ICONSUMER SENTINEL [Complain Source (Originator Reference Number (Cage Engishe (Contact Type (Complaint (Consumer (Data Soure nore y (Entered Da (Updated By (Cpdated Dare Agency Contac (Compiaint Date Transaction Date (Gongimer Fist Name ie) (Couster Middle Naw (Consimer Last Name ca} (Constmier Salutation (Consumer Address, Line | ko (Consimer Address, City —~=*e ie (Consumer Address, State Code (cr ‘oasumer Address, Country Code [USA (Consumer Address, ZIP Code [Extension (Consimer fone Phone, Country Code: [Constinier Tloine Piione, Area Code [R6) (Consimer Home Phone, Number (6) {Consumer Work Phone, County Code f (Cosine Work Phone, Area Code [Np [Constmer Woik Phone, Number [b6) (Consumer Work Phone, Exteusion[Consumer Fa, County Code sumer Cel Aru Code (Constmer Cell Phone, Number (Consumer Email Td (Consumer Military Grade T [Constimer Complaining Company: Ong (Company Name Herbalife e [Company Adihes, City { [Company Address, State Code (Company Address, County Code (Company Address. Country Name f (Company Address, Z1P Code : (Company Einail (Company Website ee WE eT (Company Rep First Name Company Rep Middle Name (Company Rep Last Name F (Company Rep Stlutation f 7 (Company RepCommenis OF SSCS~—SSCS (Complaint Info Initial Contact Method fintemet Web Site (Complatat Info Initial Coataei Date ‘Complaint Info Initial Response ae [Method|Complaint nfo nit Respense Date} (Complaint Ini Amount Requesied | Method [Complont nfo Amount Reaves yy 99 Value {Complaint ne Amcant PS Mood motown Expres Gall Cod | (Conplaat ino Amount Pan Value [S900 {Cosplant ial Produet Santee Coa [IT2 (Complaint Info Product Service Ficalth Care: Dictary Suppleaculs Herbal |Description Remedies (Complaint Info Law Viohition Code [DDN (Compiniar Info Law Violation [Description [Crcplaa ave Sais Gade {Conaplin into Sas Deserpton [PTC AR SECS (HCP) ‘Complaint info Topic Code (Complaint Info Topic Deseription 4 [Consumer has # complaint against 7 Herbalife, Consumer states he contacted this company and thought he ordered & sample for $3.99, but received a large box lof products and they charged his ec §5399,00, Consuiner states they want him to pay shipping charges for sending itmes back, No email address, ‘Complaint Info CRA Dispute Flag _f Complaint nie CRA Dispute Responded (Complaint Info CRA Dispute olved [Deception/MisrepresentationRecord 11 of 7S [Reference Nomber SGoOsT le [Cremted Date luo 1/2006 5 (TOLL FREE NUMBER AND CONSUMER ‘Complaint Soe ERNTINEE (Originator Reference Number if (ComactTypeS~S~S~Ci mpl SS~—SSCSCsS BNC OCOC~CONOCOCSOSOSOCOCOCSC~*s iierdBy SS”*~*~<“C~*sWARTSOCOC*C“‘CONNNSNCNON#ON#O#d ntered D (cesia006 {Updated By (Updated Date f Agency Contac Mal c ‘omplaiat Date (as 032006 | Transaction Date ae ‘ouster Middle Name Constimer Last Name bw) (CosumerSamaion——SOSs=~sSC“‘CS#;S3S™OOOOOOOOOOOOOOC~C~CS (Consumer Address, City (Entietd (Consumer Adiiess, State Code (CT (Consumer Address, State Name __(Comecticut ‘onsumer Address, Coury Code (USA SSSOS™~S~S~S [Consimer Address, Coury Name_[CNITED STATES | | (Consumer Address, Z1P Code [b@) ‘(Consumer Address, ZIP Code [Extension (Constmer fone Phone, County Code (Consumer Home Phone, Area Code [5(6) (Consumer Home Phone, Number _[bi6) (Consumer Work Phone, Country a [Code i [Consimer Work Phone, Atea Code (Coster Work Phone, Number il(Cousimer Work Phone, Extension f (Consimer Fan, Counny Code fi (Consumer Fax, Area Code C.. rrrrtrti‘CCS (Consumer Fax, Number Psst {insamer Cell Phone, Coming code | (Coasimer Cal Phtnes Awa Ce ‘Consimer Call Phone, None (Coastiner Email (Ecanniner Ag (Consumer Military Grade (Consumer Complaining _—— ‘Company/Ong | ‘Company Name (Herbaliie Intemational of America k pao S Ta (Company Addeess, Cine (PORK MIT 7 ‘Company Address, Line Td (Company Addiess, Giy (LovAngeles ‘Compmiy Adios, Siate Code (CX (Company Address, StateName [Califa [Company Adiiess, Country Nowe [UNITED STATES Sd (Company Adihess, AP Code POOSOATIO (Company Address, ZIP Code { Exension I aay O_o (Company Pane ve ake (Company Phone, Number f i ial tension f (Company Phone > {Compaiy Email rp (Company Website f ‘(Company Rep First Name F ‘Company Rep Maddie Name (Company Rep Last Name F (Company Rep Selutaiion (Company Rep Comments i (Complaint Info Initial Com Method i(Compan Info Tattad Contes Bue {ComphintiniehiiisyRepowse —fgaacoqay Mathes! [Phones other (Complaint Info Initial Respouse Date ‘Complaint Info Amount Requcsied Metloat (Complaint Info Amount Requested Value (Complaint Inf Amount Bad aed (Other Credit Cand (Complaint ini Amount Paid Value ($399.00 (Complaint laf Product Service f | lee sain (Complaint Info Product Service (Bus Opps Franchises Disirbutorshipsealth [ssoe.o0 Description (Care: Dietary Supplements\Herbai Remedies (Complaint Info Law Viokiion ae [pow ‘Complaint Info Law Violation cone — Description Deception Misrepresemtation (Complaint Info (Complaint Info. ‘Complaint Info Topi Code GannaneTestaaee jon by FTC Ce Affairs for a ante Code ‘Consumer has complain against Herbalife INnternational of Ameriea. Consumer sent for Jinfo and called upon receipt, Consumer was hold they would seud product to start his business at $3.99, Consumer found ou the lcompany charged him $399 on unknown ev [Consumer was told they would refund the '§399. No alternate phi provided or email COUR De [Complaint into CRA Dispute Flag _f COS ERTCRA Dap Resolved ‘Complaint Info Comments,Record 12 of 7 [Reference Number (Created Date [Complain Bowe Linge xe] Entered Date Updated Dare Agency Contact. ‘Complaint Date Transaction Date (Consumer Salutation (Consimer Address, Line T (Consimer Address, ine? _| (Consimer Address Line 3 | (Consumer Address, City (Consumer Address, State Code (Consumer Address, State Name (Consumer Address, Country iCoue (Consumer Address, Country Name (Consumer Address, ZIP Code (Constmer Address, ZIP Code | [Extension ‘Consumer Home Phone, (Country Code [077032006 PUBLIC USER: Englisi (Complaint (Consumer (a703 2008 TJpd_innernet related Tor I006 Tintemet faoso2006 (oor /2006 pier fever INR [Location Not Reported LNR LOCATION NOT REPORTED J (Consumer Home Phone, Number(Consumer Woik Phous, (Country Code (Consumer Work Phons, Area Code (Consumer Work Phone, [Number Consumer Work Phone, | Extension (Consumer Fax, County Code (Constimer Fax, Area Code (Consumer Fax, Number (Consumer Call Phone {Counny Code (Consumer Cell Phone, Awa Code { (Consumer Cell Phone, Number (Consumer Email fig (Consumer Age range (Coasumer Miliary Status (Consumer Military Station (Consumer Compl ‘Company'Org (Company Name ierbalife (Company Address, Cine? (Company Address, Line (Company Address, Line3 ‘Company Address, City (Company Addeess, State Code ‘ompany Address, State Name (Company Address, Cony ‘cade [Company Address, Country | Name (Company Address, ZIP Code (Company Address, ZIP Code tension (Company Phone, Country | (Code(Company Rop Comments (Complaint Init Initial ‘Contact Method (Complaint info Initial (Contact Date (Complaint Inf Initial Response Method (Complain Info Initial Response Date (Complaint info Amount Requested Method (Complaint Info Amount Requested Value (Compliint Info Ainount Paid Method (Conia Talo Amount Pasa Nalue ‘Complaint Info Product erviee Code (Complaint Info Product ‘Service Description (Complaint Infos Law Viviation Code (Complaint Info Law \Violation Description (Complatat Info Statuic Code ‘Complaint Info Statute Description (Complaint Info Topic C (Complaint Info Topic |Description lnternet (Other) (0012912006 is350.00, [esos [Employ Agencies\loh Counsel'Overseas Work bpm [Deception Misrepresentation iP IFT Act See 3 (BCP) ‘Fraudulent ad: Company is advertising in job listings.‘Complaint Info Comments buomareer pa | [Connpin InioCRA Diss ‘lag ‘Complaint info CRA Dispute Responded ‘Complaint Info CRA Dispute Resolved Lists Gretel Tehida testimonial. Please see this link hu see that Gretel Tchida would have to live 7 lives, hw have clone all these things, This must be a Ietitious person and fraudulent ad, Or maybe a real Iperson fabri ting things iy: www goostle-comscarch?q=Gretel T ‘euail& htend. = &safeofT&estare= 1Osa=N" Gretel Tehida | spent 20 years stuck as Prograsomer in the Engineering field" "Gretel Tehida I spent 20 years stuck as un retail sales | representative” "Gretel Tehida I spent 20 years stuck las a Customer Service Agent” "Gretel Tehida | spent [20 years stuck asa banker" "Gretel Tehida I spent 20 Jyears stuck as am Advertising and Marketing, jvorking on commission” “Gretel Tehida 1 spent 20 Iycars stuck as @ Human Resource job in the IT information Technology field" "Gretel Tehida | Ispent 20 years stuck as an Administrative Assistant” Iindependem Herbalife Distributor Grotel Tehida {6803 10 Ave Edmonton AB T6K 219 Phone: 780 - [440 - GOL" *hitp:/;www google-com/search?*hi~engq~Gret le TehidaatbinGirGoouke! Search” Asks for $9.95 or info pack, but then there is a $38 materials pack land a $299 product sample pack. And then \Jistributor lures new porson to sigh up for tape raining Uiat costs each month, 1 think this isa [pyramid sehen:Record 13 of 7 [Reference Nomiber 533379 (Created Date [0705/2006 Source PUBLIC USERS - Cl eference Number (Complaint [Langiag English (Contact Type [Complaint Enicred Dawe ae [phiedBy CEC CO™C™~C~CSCCSCS [Agency Contact Internet (Complaint Date Fiansicdon Dae ac a {Consumer Fist Nome bie) caer SS TET Bo (Cnsamer Rates Une [Consumer Adress, Cay abe Soa ‘(Constimer Address, ZIP Code |E:stension (Consumer flome Phone, Country Code. (Consumer Home Phone, Area Code [B(G) (Coasumer Home Phone, Number (6) (Consumer Work Phone, Country Code f (Consimer Work Phoie, AreaCode f —SOSC~“S~=“<; CSCO ta wae Se (Ciasumer Wok Phone, Exieusion (Consumer Fax, Country Code t[Consumer Fa, Area Code (Coasumer Fax, Number sumer Cell Phone, Number (Consumer Email bee) Commerkermnie & | (Company Address, Line I 9800S, La Cienega Bid. Coup Adie 2 a, (Company Address, Country Code (Company Address, Country Name (Company Address, ZIP Code (S0301 c company Adress, Z1P Code ~ q {Extension (Company Phone, Counny € (Company Phone, Area Code 566 [Company Phone, Number ceara {Copy Poe, Exension (Company Website (Company Rep Hint Name cl (Company Rep Middie Name (Company Rep Last Name [Gieencn (Company Rep Seluiation (Complaint Info initial Response{Complaint Info Amount Requested ‘Metlod (Complaint Info Amounl Requested} Sane $2000.00 [(Conpininc Taio Ainount Paid Method [Wire Transfer - Oiter (Complaint Info Amnount Paid Value {$1931.00 | omplaint Info Product Service Code [0307 (Complaint Info Product Service Description (Complaint Inio Law Viohiton Code (DM (Complaint Info Law Viokition | Fe Deception’Misrepresentation [Multi-Level Mktg\Pyramids\Chain Letters [Description (Complaint info Statute Code ‘Complain lao Statule Description [Comphhim nfo ToploCoke —F hin info Tope Dessiaion fs [(Product Name: Work at Home Business) | Hound a "Werk at Home" advertisement jontine and submitted my information. 1 was lagressively convinced by the Herbalife representative 10 invest thousands of dollars Si this “home based business”. 1 way told to fnvest in websites, promotional miter fete. Later found that in ener to make money. you have to buy excessive amounts jof products and resell them. Months later jand thousands of dollars wasted, I realized nat this was a pyramid scheme. I did not Hike the fact thal the company hid behind various names in order to conceal its identity. Nearly a year later, Lam stil strugglingto get my life together. This seam fnas put me in a financial bind for many months following the inital sign-up. ‘Complaint Info Comments a {| ResolvedRecord i of Reference Namiber (Gemed Dawe (Complain Soumce cference Number Entered Date. [Agency Contact (Complain Date Transition Date (Consumer First Name (Consimer Middle Name (Coaster Ataress; Une T (Coasiimer Adiress Le 3 {Consimer Adiress, Cay | [Consumer Adres, Stats Code [Consumer Address, State Name [Consumer Address, Com Cole | (Consumer Address, Country Name [Extension (Constmer fone Phone, Cony Code (Constinier Tloine Phone, Aveu Code (Constmer tome Phone, Number (Consumer Woik Phone, Country (Code (Consumer Work Phone, Area Code eee ae Sener te a (Consumer Work Phone, Number 77628 [ose 2006 PUBLIC USERS - Ci English (Complain (Consumer Ry MPHILLIPS SOR 2006 iimernet sna 2006 TTOR008 favo) bo) (ara) Buriingion NC [Non Carolina boy bey[Consumer Wook Phone, Extension (Coasumer Fax, Country Code (Fras Fan, ro Coss sumer Cell Phone, Counmy Cod (Constmer Cell Phone, Aww Code (Consumer Cell Phone, Neauber (Consumer Military Status (Consumer Miliuary Station (Constimer Sillitary Grade (Consumer Complaining (Company/Ong, (Company Name [Herbalife Intemational (Company Address, Line | (620) Newport Center Drive, Suite 400 {Company Adios, Line (Company Address, Line3 {Company Aaares, Ch Newport Beach (Company Address, State Name. Califor [Company Addiess, Coury Name | (Company Address, Z1P Code [Company Address, ZIP Code rea Code oa (Company Phone, Number [7203636 Company Phone, Extension (Company Email (Company Rep FistName (Bo Company Rep Salutation (Company Rep Commenis (Complaint info initial Contact Metlod [TV/Radio omplaint Info Initial Contact Date 07102006\ (Complaint Info Initial Response Mette (Complaint Info Initial Response Date (Complaint Inf Amount Requested Method piaint Info Amount Requested t ‘Complaint Inio Amount Paid Method (Complaint info Amount Pasd Value (Complaint Info Product Service Code (Complaint Init Product Service [Description {Complaint info Law Violation Code (Complaint Info Law Vighation Description (Complaint info Stanute Code (Complaint info Statute Description (Complatat Info Topic Code (Complaint Info Topic Description See { | (Complaint Info Comments | (Comphintinio CRADipuie Fag | ‘Complaint Info CRA Dispute Responded (Complaint Info CRA Dispute Resolved s3100,00 MasterCard Credit Card [Deception Misrepreseutation iP TC Act See BO) {Prodici Name: Disiibutoiship~Gening a refund-being mistead,) | was training to be a distributor. I's misleading and | wanted 16 Ircturn the materials. Bo told me to mail them back, | have emaifs from him stating so With the adress, I did, amd he sent the boxes back to me. They're giving me the run-around, amd 1 don't know how to get ny money buck, He doesn't retumn my calls, and I'm out $3100, Who do I turn 16? I paid close | to $200 in shipping. and I have the bexes [back again, NRecord 15 of Reference Namber (Gemed Dawe (Complain Soumce cference Number Eniered Dave (Updated By (Updated Date {Agency Contact 5 ares 1706/2006 Internet Fraud Complaint Center [Compiaiut [Consumer N iG TOIO6/3006 Map NW3C PS (o1710/3007 (Complaint Date Transaction Date (Coasuimer First Name (Consimer Address, Line T [Consimer Address,Tine> (Consimer Addhess, Tne > (Consamer Address, State Code Name [Consumer Adiiress, (Constimer Address, Country Code (Consumer Address, Country Name N (Consumer Address, ZIP Code i (Constmer Address, ZIP Code Extension (Consumer Home Phone, Comuny Code (Consumer Home Phone, Area Code (Constimer Home Phone, Number (Consumer Fax, Country Code Consumer Fax, Area Code (Consumer Address, City NO Ney| kc (Gonsin er Gell Phone, Ce ‘onsumer Cell Ph ‘Consumer Email (Consumer Age wnge (Consumer Complaining Company/Org (Company Name (Company Address, Line] (Company Address, Line? (Consumer Fax, Number No) Herbalife [3010 Sai Lyada Drive (Company Addeess, State Code 5 (Company Address, State Nam (Company Address, Country Code q (Compeny Aas Name [Company Autres, Z1F Code {Company Address, ZIP Code Extension euG3 (Company Phone, Country Code (Company Phone, Number (Company Website (Company Rep Fist Name (Company Rep Sididie Name (Company Rep Last Name (Company Rep Salutation (Company Rep Gi [Complain (Complaint Info Tuitinl Contact Date RIT [a779357 aequelyn Bahon (Complaint Info Initial Response Method Metliod{Complaint Infy Ainount Requested Nalue (Complaint Info Amount Paid Value (Description {Complaint info Law Viblation Code (Complaint Info Law Viohison |Description (Complaint Info Statute Code (Complaint Info Starute Description (Complaint Info Topic Cod (Complaint Info Topic Deseriprion came | | | | ‘Complaint Info Comments (000 fOther (Note in Comments) ICCC Ret F 1061 0NGISAI4OHIETT Have jreason to beliove that the indicate individual used sensitive data to stee! my leredt cant out and make targe {ntemationat purchases. Karlicr this year 1 lhegan to distribute Herbalife products lunder this individual. One Herbalife foam i 10 her has highly sensitive dat such kas my social security number, address, Iphone mumber. ete. I needed her assistance {in making one particularly large purchase, laround $2,000, over the phone direetly Irom Herbalife. The purchase was made land everything was fine. U have sine. become less active in the company and jcunvently work as am ESL teacher at & [company in Dallas. About three weeks ago 1 was astonished to see online that a eredit jcard from my bank te just under $10,000 hvorth or charges that | had net made, ‘The leredt card with the frauchlamt charges was Inever received so Tam not sure how the physical care was obtained, i at al. Ontop joC all ofthis, [have been receivingan lextremely lange amount of phone calls from u PRIVATE NUMBER. I never kamswer but they always leave a message stating the same thing. ":Please call Lion Greentree at 1-800-707-2637. 1 ived a call everyday for the past hwo to three months, Everytime it's the same message. I never cuffed for fear than {1 retumed the call they would charge my Iphone a ridiculous fee or something of that Ihave re| str, fn eae ast Weds, (Oct. Ath, 2006) 10 find out who st was. 1 icalled fhom Brookhaven College's phone in Farmers Brinch, Texas (my school). They [immediately put me on hold then answered the call. The minute the phone was kansyvered 1 thought it was Jacquelyn 'Bahow (with no previous suspicions about ih (Complaint Info CRA Dispute Flag (Complaint Info CRA Dispute [Responded (Complatat inio CRA Dispute Resohved[Record 16 of 75 Reference Number (Created Dawe [Complain See (Originator Reference Number [Gaga (Daa Source Enwered Dai (s6e6067 TOLL FREE NUMBER AND ICONSUMER SENTINEL {Updated By (Cpdated Date ucncy Conta ‘(Compiaint Dute Transaction Date Mad 12042006 1 TET 2008 (Gongimer Fist Name ie) (Couster Middle Naw (Consimer Last Name ca} (Coasimer Salutation (Consumer Address, Line 3 (Coustimer Address, Line 3 [Consumer Address, City (Consumer Address, State Code (Consumer Addiess, Sate Name ‘astimer Address, Country Code Flow (GX Brauch (Georgia Sa (Consumer Address, Country Name [UNITED STATES [Consumer Adress, ZIP Code ae) (Consumer Address, ZIP Code [Extension (Consimer fone Phone, Country Code: (Coustiner Home Phone, Area Code [Constiner Home Plone, Number (Coasumer Woik Phone, County Code (Consimer Woik Phone, Area Code [Constimer Woik Phoe, Number MO ay KO Gl (Consumer Work Phone, Exteusion[Consumer Fa, County Code sumer Cel Aru Code (Constmer Cell Phone, Number (Consumer Email | ee (Consumer Military Grade T [Constimer Complaining Company: Ong (Company Name Herbalife International e [Company Adihes, City { [Company Address, State Code (Company Address, County Code (Company Address. Country Name f (Company Address, Z1P Code : (Company Einail (Company Website ee WE eT (Company Rep First Name Company Rep Middle Name (Company Rep Last Name F (Company Rep Stlutation f ed (Company RepCommenis OF SSOS~—SSSCS (Complaint Info Initial Contact Method [Unknown (Complaint Inlo Initial Contact Date (T27047300 (Complaint Info Initial Response , Method inknown(Complain nfo ut! Response Date | (Complaint Ini Amount Requesied Method (Complaint Info Amount Requested 1570.00 Value {Complain Info Amount Paid Method [Not Reponed ‘{Complaiut Info Amount Paid Value {$700.00 (Complaint Ini Product Service Code [0307 (Complaint Info Product Service ‘Description (Complaint Info Law Viohition Code [omplnnt Tao Law Vicaion [Deseripton [Eonpioar af Se Code [Complaarnfo Stuns Deseapion PTC Aa Se BCH) (Complaint Info Topie Code f (Complaint Info Topic Description (MAIL: The consumers fener was forwarded [by the Georgia Dept of Law. The consu petites that he contacted Herbalife International in regards to drawing in new ‘Complaint Info Comments customers, The consumer purchased leads tat were supposed to lead him to recruits out notes dat they dd not, The consumer | L Hels hat the system provided wus faulty No email address was provided, (Complaint info CRA Dispute Flag (Complaint info CRA Dispute Responded ‘Complaint Info CRA Disput Resolved[Record 17 of 75 Reference Number [as06T (Created Dawe LE canlidutiouve TOLL FREE NUMBER AND qcormRintne RoInEe ICONSUMER SENTINEL (Originator Reference Number (Cage (Contact Type (Daa Source Enwered Dai {Updated By (Cpdated Date Agency Contac ‘(Compiaint Dute Transaction Date (Gongimer Fist Name ie) (Couster Middle Naw (Consimer Last Name ca} (Coasimer Salutation (Consumer Adhess, Site Code (ON {Consumer Address, State Name Ontario. Gmada ‘onsumer Address. Country Code [CAN (Consumer Address, ZIP Code [Extension (Consimer fone Phone, Country Code: [Constinier Tloine Piione, Area Code [R6) (Consimer Home Phone, Number (6) (Consumer Work Phone, Counny Codef SSS (Cosme WorPhow, Ato [X)SSC~s~SsS [Constmer Woik Phone, Number [b6) (Consumer Work Phone, Exteusion[Consumer Fa, County Code (Coasumer Fax, Arca Code (Consumer Fax, Number (Coaster Miltary Station (Consumer Military Grade T [Constimer Complaining Company: Ong (Company Name Herbalife e [Company Adihes, City { (Company Adds, SacCode OF ™~—“—SOSOSOSOSCS (Company Address, County Code (Company Address. Country Name f (Company Address, Z1P Code : (Company Einail (Company Website ee WE eT (Company Rep First Name Company Rep Middle Name | (Company Rep Last Name F (Company Rep Stlutation f 7 (Company RepCommenis OF SOSC~—SSCS (Complaint Info Initial Contact Method [Unknown (Complaint Inlo laitial Contact Date (01707720 ‘Complaint Info Initial Response [Method nknown[compli nfo tl Response Date} ‘Complaint Info Amount Requested |Metlid — Info Amount Requested [5p 5p (Complaint Info Amount Paid Method [Unknown 4 onphaiut info Amount Paid Value {50.00 (Complaiat Info Product Service Code [0307 (Complaint info Product Sanice |Description t spina als aw Vion Code {Complaint Lave Vision [Description [Compliat Sone Code {Comphiar ate Sua besoiptoa [PRC Aa Eee FBGA (Complaint Info Topie Code f [FomplaatInfoTopic Besinon {Consumer wants to know if comping lorbatife isa legitimate company ic ‘omplaint Info Comments | | {Consumer siates he found them in an intcmet search, Consumer siates they are loffering him 2 multilevel marketing plan. [Consumer was asked to pay 290,00 to join, ‘Complatat Info CRA Dispute Flag ‘Complaint Info CRA Dispute Responded (Complaint Info CRA Dispute ResolvedRecord 18 of 7S [Reference Number TRS (Created Date 02082007 (Complaint Source PUBLIC USERS - Cl eference Number (Cnguag ETE {Contaen Type erp [Consumer (WFRIDAY Eniered Date (C0207 [phiedBy CEC C™C~C~CSCSCSCS [Agency Contact Internet (Complaint Date (0706 ([Transtetion Date 7 [Constmier First Name Bio) (ComumerLatNameO)SSC~—“~*S*~*~S~S~SCS (Consumer Salutation Consimet Adiiess, Line | wey =< (Consumer Address, City Stihwater (Consumer Address, Sta (Consumer Address, Country Code (Cousimer Address, Country Name __[UNT nl ‘(Constimer Address, ZIP Code Ro (Consumer Address, ZIP Code |E:stension (Consumer flome Phone, Country Code. (Consumer Home Phone, Area Code [B(G) (Coasumer Home Phone, Number (6) (Consimer Work Phoie, AreaCode f —SOSC~“S~=“<; CSCO ta wae Se (Ciasumer Wok Phone, Exieusion (Consumer Fax, Country Code t[Consumer Fa, Area Code (Coasumer Fax, Number | sumer Cell Phone, Number (Consumer Email ie) Consume [ (Cosuimer Miltary Grade (Consumer Complaining Company’Org [ (Company Name Fierbalite lana Ee (Company Address, Line I {Compmy Adire 2 ———$——————————— (Company Address, Coury Code (Company Address, Country Name (Company Address, ZIP Code Fr ~~ c ‘ompany Address, ZIP Code OO {Extension (Gompany Phone, Counny € [Company Phone, Number (Company Website [mpay Rep Fina [Conpany Rep Midlle Sane | (Company Rep Salutation {Company Rep Commens {Conlin a Con tod [TRS {Conplanr ate nial Coatact Bae PS (Complaint Info initial Response{Compleat nfo Amun Requested Mato - SL (Complasot Info Amouul Requested (, | Walue 5200.00 (Complaint Info Ainount Paid Method [Visa Credit Card (Complaint Info Ammount Paid Value omplaint lnle Product § (Complaint Info Broduct Service vocieausionay Flaat Description (Complaint Info Law Viokiton Code [DDM (Compliant Info Law Violuion [Description (Complaint Info Statute Code [Complaint Info Statute Deserption (Complaint info Topic C ‘Omplaint Info Topic Description f After stcing a TV ad that promoted Home based business by Internet ] logged into the Bite and was astonished to Find it was Deception Misrepresentation Herbalife enly alter paying $30 for a booklet that came in the mail. L was not able lo discover this fiom the website that | fogged into, Seems to me that the TV ads Jought to be regulated by federal faw which vould requite truth in advertising, whereby | [companies were required to state up front Itheir business name in the initial | TV/Radiodnteret ad or print media (Copia neGpyaethe NT Complaint Info CRA Dispute Responded ‘Complaint Info Comments Info GRA DispuRecord 19 of 75 iReference Nanber TORSI30 (Created Date (05715007 (Complain Source PUBLIC USERS - Cis tor Reference Number tr we fags (ContactType SSCS Compt (DawSomce~SC« Cosme prep [ered By ——~SSOSCSCSC*&NIEINY Enicred Date (03133007 (piedBy C=‘ LSC; [Agency Contact Tivemet (Complain Date (ox 72007 Transicion Date (OT TIOF (Consumer Salutation (Constimer Address, Line T bey — (Consimer Address tine3 —COSC~—“~*s*s—sSsSSSCS (Constimer Address, City [Bova Rizon fate Code’ Name (Consamer Address, Consumer Adare, ‘Consumer Address, Comnry Code (Consumer Address. Country Name E ‘Consumer Home Phone, Commy Code | —~S~s~S~SsSsS (Consumer Home Phone, Area Code [b(6) (Constimer Home Phone, Number biey (Consumer Fax, Country Code Consumer Fax, Area Code(Consumer Coil Phi kK ine ‘Company Address, State Code ICA (Company Address, State Name (California (Company Address, Counny Name (UNITEDSTATES (Company Address. 2iPCode OP s—<—~sSsSCSCSCS (Company Adress, Zi Code Extension f (Company Phove, pO ‘Company Phone, Number rti“‘(C;é;;!OO!C* (Company Phone, Extension rt (‘C;C;CO!C~*™S (Compaytinel ——CC™C~C~‘“‘C;S*™*™*S*~*~*™ (Company Website (Company Rep Fist Name Kayne (Company Rep Middie Naine (Company Rep Last Name ‘Company Rep Salutation (Complaint Info Initial Contact Date (Complaint Info Initial Response Method MetliodKomp ean eed fag (Complaint Info Amount Paid Melhod {MasterCard Credit Card (Complaint Info Amount Paid Value (Complaint Info Product Service Code (Complaint Tinie Product Service [Health Care: Dictary Supplements Herbal [Description Remedies (Complain Ino Law Vidaion Code (UID (Complaint info Law Violation STomprRENMENO REA. =| omni Prompt Refund Not Received (Complaint Info Stanite Code ou feoapan fests Dacipaon (HATS Teeone Metco (Compinint Info Topic € Topic Code [Complaint info Topic Description (Product Name: Herbalife Weight Loss Products) | purchased Herbalife weight Hoss products from Representative Kayrat [Nieves om February 8, 2007. My credit card was billed on February 9, 2007, After tivo weeks after then these products 1 surted having stornach pains, and my skin turned yellow-onmge. l e-mailed Ms. Nieves on February 27, 2007 10 explain pv hat was going on, and to request my money hick. Ms, Nieves responded to my e-mail saying it was ever the 30-day period to get my money back. The fuel is that 1 was within the 30-day period 10 have my money refunded. Now Ihave goto 1 skin doctor and pay from my pocket for jwhat these products did 10 me, q i. Info Comme omnplaint |Reesponde [ComplainRecord 20 of iReference Naber [Created Date (Complaint Souee cference Number Entered Date: [Agency Contact (Complaint Date (Consumer Middle Name (Cousumer Last Name (Consumer Salutation (Consumer Address, Line T ‘onsumer Address, Line 2 [Consumer Address. Line 3 Cosimer Adkes, Giy (Consumer Adiness, Stato Code [ousumer Address Saw Nene (Consumer Address, Country Code {Consumer Address, Country Name (Consumer Adiness, ZIP Code (Consumer Addness, ZIP Code [Extension (Constmer fone Phone, Cony Code (Constiner Home Phone, Area Code (Constmer tome Phone, Number (Consumer Woik Phone, Country (Code (Consumer Work Phone, Area Code eee ae Sener te a (Consumer Work Phone, Number fezai23 (027062007 Louis, MO) A755 (Complain [Consumer N sBBSTL (oz062007 Extemal Agene) foz7062007 favo) bo) (ara) RAY As Albena, Can N VALLEY[Consumer Wook Phone, Extension (Coasumer Fax, Country Code er Fax, Area Code Pi (Constmer Cell Phone, Aww Code sumer Cel County Cod (Consumer Cell Phone, Neauber (Consumer Military Status (Consumer Miliuary Station (Constimer Sillitary Grade (Consumer Complaining (Company/Ong, (Conny Name SASS Ades, Line | (Company Address, Line3 {Company Aaares, Ch (Company Address, State Name. (Company Adliess, Conary Namie (Company Address, Z1P Code [Company Address, ZIP Code Area Code (Company Phone, Excision (Company Final [Company Rep Middfe Name Company Rep Salutation (Company Rep Commas (Complaint info intial Contact| [Method omplaint Info Initial Contact Date The Online Business Systems Herbalie (6086 Genmeania Rd PARK MILLS (Consumer Address, City (Consamer Address, State Code Name [Consumer Adiiress, [Consimer Address, Coury Code (Consumer Address, Country Name (Consumer Home Phone, Comuny Code (Consumer Home Phone, Area Code (Constimer Home Phone, Number (Consumer Fax, Country Code Consumer Fax, Area Code 10303977 (04262007 PUBLIC USERS - GS (Complaint (Const (04363007 Intemet (owas.2007 EO} biG bey [Rockford1 (Coasumer Fax, Number [Consumer Call Phone, Cony Cade summer Cell (Consumer Email (Consumer Age range (Consumer Military Grade (Consumer Complaining Company! Org ‘Company Name 1 [Company Address, Line 1 (Company Adiiess, Line2 Company Addew, Lines (Company Address, City (Company Address, State Code (Company Address, State Nume (Company Ades, Counnry Code [Company Address, Country Name [Company Aduiess Z1P Code Enestn | (Company Phone, Counny Code (Company Phone Number ompaly Phone, Extension (Company Finail a (Company Website (Company Rep Hint Name cates ERE | (Company Rep Midiie Name (Company Rep Last Name [Company Rep Saluaiion [Company Rep Comments {Complaint ine Tnitial Contact Method (Complaint Info Initial Contact Date ‘Complaint Info initial Response Method mnpiaint Info Initial Response Date bo) [50-39 a Herbalife, (Camoitton TX, Texts Sy (CNITED STATES F006 ‘909 (800-7831 Agustin Sandy) ail{Complaint nfo Amount Requested ‘Metd (Complaint info Amount Requested fey. Walue wee |(Comupiainc Taio Ainount Paid Method (Complaint Info Amount Paid Value ($9.95 {Conuplaia Info Product Service Code (Complaint Info Product Service 2 4G, sae Description ‘Shop-at-HomeiCatalog Sales (Complaint Info Law Violation Code (LID (Complaint Info Law Viohiton aie ae pessien (Prompt Refund Not Received (Complaint info Statute Code U eee Info Topic Cake ‘(Complaint info Topic Description | ; | [Complaint hufo Comments | | 1 ‘Complaint Info CRA Dispute Flag (Complaint Info CRA Dispute Responded (Complaint Info CRA Dispute Resolved [Discover Credit Card (0318 [Mail or Telephone Merchandise Orde Rule (Product Name: Free Training Package frown Home Bussiness Solutions) On ‘Saturday. April 07.2007 | ondered "Free Training Package from Bussiness Solutions". And 1 received my order, on Tuesday, April 10,2007. On Thurstsy, April 12.2007 1 returned my package to le-teum Ontine Futfitlment(please see thei luddress). I sent few e-mails to Sandy [Pascual and I made a few phone calls. To date, my request for neimburscment have been ignored, Please help me to get my money back +interest. Thank you for your tenon otis mater. Thank you for yur cooperation, Sincerely, [XB]Record 22 of Reference Namiber (Gemed Dawe (Complain Soumce cference Number Entered Date. [Agency Contact (Complain Date Transition Date (Consumer First Name (Consimer Middle Name (Coaster Ataress; Une T (Coasiimer Adiress Le 3 {Constmer Adiress, Cay 1 [Consumer Adres, Stats Code [Consumer Address, State Name [Consumer Adress, Coun Cole | (Consumer Address, Country Name [Extension (Constmer fone Phone, Cony Code (Constinier Tloine Phone, Aveu Code (Constmer tome Phone, Number (Consumer Woik Phone, Country (Code (Consumer Work Phone, Area Code eee ae Sener te a (Consumer Work Phone, Number Fa5Sz269 (059032007 [PUBLIC USERS - Ci inglish (Complain [Consumer iimemnet [os 2007 favo) bo) [ber [Gridley boy bey[Consumer Wook Phone, Extension (Coasumer Fax, Country Code (Fras Fan, ro Coss sumer Cell Phone, Counmy Cod (Constmer Cell Phone, Aww Code (Consumer Cell Phone, Neauber (Consumer Military Status (Consumer Miliuary Station (Constimer Sillitary Grade (Consumer Complaining (Company/Ong, (Company Name (Company Address, Line | 3 {Company Adios, Line (Company Adres, Line 3 (Company Adties, Ch [Herbalife Imernational West 190i Sweet Tomance (Company Adie, State Code cx (Company Address, State Name (Compmiy Address, Counny Code (Company Address, County Name | (Company Address, Z1P Code 030 [Company Address, ZIP Code Area Code sie ‘Companty Phone, Number Frio6o0 (Compaiy Phone, Exiwnsion (Company Email (Company Website Compaay Rep fist Name [Gordou Company Rep Salutation (Company Rep Comments Townsend (Complaint info initial Contact ; | Alle Irv Radio omplaint Info Initial Contact Date(Complaint Info Initial Response Method (Complaint Info Initial Response Date (Complaint Inf Amount Requested Method Value (Complaint ini Amount Pasd Method Comet Tule Amount Requested (Complaint info Amount Paid Value SS00.00 (Complaint Info Product Service Code Ean ra Sense (eee RRS Sofa nme [Complaint info Law Violation Code (Complaint Inf Law Violution Description (Complaint Info Statute Code Pr (Complaint Info Statute Description (Complatat Info Topic C (Complaint info Topic Description [ ‘Complaint Info Comments (Couplaan nOCRA Dope Fh (Complaint Info CRA Dispute Responded ‘Complaint Info CRA Dispute Resolved [ss00.00 MasterCard Credit Card ranchises\Distributorships joDM (Deception Misrepreseutation ct See 5 (BCP) [Prodi Name: Distributor start up Kin Spoke to Mr. Tossnsend about becoming a distributor for Herbalife. Ordered the starter Iki. Chramged sny mind ane asked to retum Ihe starter kit for @ refund en 2/1207, Was told I ieeded an authorization te return Imerchandise. Finally received authorization jon 44/07. Returned merchan [They received it on 4907, Still have not ise same day.Record 23 of Reference Namiber (Gemed Dawe (Complain Soumce cference Number (Contact Type (Daw Some DNC? (Entered By Eniered Dave (Updated By (Updated Date [Agency Contact (Complain Date Transition Date (Consumer First Name (Consimer Middle Name (Coaster Adress, Une T (Coasiimer Adiress Le 3 {Consimer Adiress, Cay 1 [Consumer Adres, Stats Code [Consumer Address, State Name [Consumer Adres, Couny Cole | (Consumer Address, Country Name [Extension (Constmer fone Phone, Cony Code (Constinier Tloine Phone, Aveu Code (Constmer tome Phone, Number (Consumer Woik Phone, Country (Code (Consumer Work Phone, Area Code eee ae Sener te a (Consumer Work Phone, Number i007 [ov 2007 [Office of the Chainman inglish (Complain (Consumer NN NDERSON pra a007 FOB: Se (ox0T 3007 Mail por02007 (ooaaa007 favo) io) ar, & Ma (ara) [Gan AL Alabama boy bey[Consumer Wook Phone, Extension (Coasumer Fax, Country Code (Fras Fan, ro Coss sumer Cell Phone, Counmy Cod (Constmer Cell Phone, Aww Code (Consumer Cell Phone, Neauber — (Consumer Military Status (Consumer Miliuary Station (Constimer Sillitary Grade (Consumer Complaining (Company/Ong, (Company Name (Company Address, Line | 3 {Company Adios, Line (Company Adres, Line 3 (Company Adties, Ch (Company Ades, State Code (Company Address, State Name (Compmiy Address, Counny Code (Company Address, County Name | [Herbalife Imernational West 190i Sweet Tomance cx (Company Address, Z1P Code 030 [Company Address, ZIP Code Area Code (Company Phone, Excision (Company Final [Company Rep Middfe Name Company Rep Salutation (Company Rep Commas (Complaint Taio initial Conteet [Method omplaint Info Initial Contact Date sie Unknown (06:2 007 Frio6o0(Complaint Info Initial Response Method (Complaint Info Initial Response Date (Complaint Inf Amount Requested Method (Complaint Info Amount Requested Value (Conmplaint info Amount Pasd Method (Complaint info Amount Pasd Value (Complaint Info Product Service Code (Complaint Init Product Service [Description |[Compiaint Info Law Violation Code (Complaint Info Law Viglation |Description (Complaint info Stanute Code (Complaiat info Statute Description (Complatat Info Topic Code (Complaint Info Topic Description ‘Complaint Info Comments (Complaint Info CRA Dispute Flag (Complaint Info CRA Dispute {Responded (Complaint info CRA Dispute Resolved | | | (Unknown 's0.00 (Caknown (S000 ‘Bus Opps ranchises\Distributorships [Deception Misrepreseutation iP TC Act See 5 (BCP) [Consumer bas a complaint regarding a request gota refund for products retumed to lthe company. They state that the eompmy is isuilty of the sin of omission by not iclling lnc entire stony prior to taking money from juninformed individuals. The first thing is nondisclosure before signing of contract and [costs for advertising of $2500 per month minimum for building and $167 per week for retail sales, Regarding the seripts provided by Herb life, they were compelled to use these Iverbatim which did not disciose all ofthe Inidden costs. They have enclosed copies of lll related docume I.Record 24 of Reference Namiber (Gemed Dawe (Complain Soumce cference Number Entered Date. [Agency Contact (Complain Date Transicion Date (Consumer First Name (Consumer Salutation (Consumer Address, Line 1 [Consumer Address. Tine? | (Consimer Addhess, Tne > (Consumer Address, City (Consamer Address, State Code Name Consumer Adare, ‘Consumer Address, Comnry Code (Consumer Address. Country Name (Consumer Home Phone, Comuny Code (Consumer Home Phone, Area Code (Constimer Home Phone, Number TaTeReS (03282007 [BBB -Phomix, AZ 2eDOTTOIIO05 (English (Complain (Cons iN BBRPHAZ (03283007 Extemal Agency (03 aR3007 EO} biG bey (PHOENIN AZ ‘Arizona USA bo (Consumer Fax, Country Code Consumer Fax, Area Code\ (Consumer Fax, Number (Consumer Miltary Grade (Consumer Complaining Company/Org Company Nume eee (Company Address, Line] (Company Addiess, Line? (Company Address, State Code (Compmiy Address, State Name (Company Addres, Coumry Code Flerbalife Intemational Ine 1800 Cemnuny Park East (CX (Califomia (Company Address, Country Name {Company Address, AP Code [Company Addeess, Z1P Code Extension (Company Phone, Number (Company Phone, Extension (Company Final (Company Rep Fist Name (Company Rep Middle Nam {Company Rep Last Name (Company Rep Sulutation I 3i0 [3109600 (Complaint Info Initial Contact Date Comphint info nit Repose | Method (Complaint Info Initial Response Date ‘Complaint Info Amount Requested‘etd ‘Complaint Info Amount Requested Wale (Complaint Info Ainount Paid Method (Complaint info Amount Paid Value [80.00 ‘(Complaint Info Product § (Complaint Info Product Service producid@emeatl Desctiption [Meaith Care: Diet ProductsiCenteniPlans (Complaint Inio Law Violation Code (Complaint Info Law Viokition [Description [Complain Info Statute Code [Coupiaas afoSanc Geacfon (Complaint nfo Tepie [Complaint Info Topic Description (Complanat Info Comments [Reversing Issues (Complaint Info CRA Dispute Flag nl may Info CRA Dispute Ieespndd [Complain tats CRA Doptie ResoheT |