(Created Date ‘Record 12 of 15 Reference Number (Complaint Source (42215407 (os/27/2013 [BBB AZ Phoenix Complaint [os/2772012 (Griginator Reference 5 si (Contact Type (Complaint ‘Data Source (Organization DNC? [nv ‘Emered By [BBBPHAZ-USER {Rniered Dave (oaa7A012 [Updated By (Updated Date Agency Contact [External Agency | (Transaction Dawe ‘Consumer First Name bio) (Consumer Middle Name iCor Cor Extension ‘Consumer Last Name ‘Consumer Salutation ‘Consumer Addr [Consumer Address, State Code [MI sumer Address, State Name Michigan (Consumer Address, Country Code [USA (Consumer Address, Country Name [UNITED STATES ‘Consumer Address, ZAP Code [h) ‘Consumer Address, ZIP Code Line 2 (Consumer Address, Line 3 City [MARQUETTE Code (Consumer Home Phone, Country Code ‘Consumer ork (Consuiner Work Phone, Extension ‘Consumer Home Phone, Avea Code _[h(6) (Consumer Home Phone, Number [bi6) ‘Consumer Work Phone, Country [ (Consumer Work Phone, Area Code [b¢6) joue, Number{Consumer Fax. Country Code ‘Consumer Fax, Arex Code ‘Consumer Fax. Number {Consumer Cell Phone, Country Code | Con (Consumer Cell Phone, Number ‘Consumer Email [bs ‘Consumer Age range (Consumer Mititary Status ‘Consumer Military Station (Consumer Complaining ‘Company/Org ‘Compan, (Company Address, Line t ‘Company Address, Line 2 ‘Company Address, Line 3 (Company Address, City any Address, Stave Code ‘Company Address, State Na ‘Company Address, Country Code [Company Address, Country Name | ‘Company Address, ZIP Code Company Address. ZIP Code [Exiension (Company Phone. Country Code ‘ompany Phone, Area Code ieHlome Business Network, Ine. 15333 N. Pima Road #235 (SCOTTSDALE UNITED STATES (a5260 (Company Phone, Number {Company Phone. Extension [4238091 (Company Email (Company Website (chomcadmin@ gmail.com [hiipe eww. incomeathome.cam [Company Rep First Name ‘Lindsay {Company Rep Middle Name (Company Rep Last Name “[Hansen ‘Company Rep Salutation ‘Complaint Info Initial Contact [Method (Complaint info Initial Contact Date ‘Complaint info Intuat Response /Method ial Acco{Complaint info Initial Response Date ‘Complaiat info Amount Requested Method (Complaint Info Amount Requested Vale (Complaint info Amount Paid Method ‘Complaint into Product Service Code ‘Conuplaint Info Product Service Description ‘Complaint Info Amount Paid Value (3006 ‘Business Opportunities\Work- At-Home [Plans ‘Complaint Info Law Violation Code (Complaint Info Law Violation [Description (Complaint info State Code ‘Complaiat Info Topic Code [Complaint Info Starote Description (Complaint Info Topic Deseviption ‘Complaint Info Comments [I signed up for Office ia order te ron an Herbalife Business as a Distributor. The [Herbalife products are okay but here is the Hsste. L was told that I could cancel my {Office Membership Account by clicking [cancet account. Instead what comes up is Ipage asking me to downgrade my lOffice ‘Membership, so T clicked ‘no thanks.’ Then, ithe Office System takes me to a second Inage asking whether } want to downgrade te 's lower price, I click ‘no thanks.’ Then, this jtakes me to a forced survey entitled. “Exit ‘Survey.’ filled out all the questions and lclicked the Submit’ but and nothing happened. { did this several times going ‘through all the steps with the same resutts.1 jclicked the Help Desk’ link and posted a Imiessage with no results. Looked leverywhere on the site for a phone nurnber. [At this point, [decided te go to my bank. 1 rave the bank representative my Ipassword for the IOtfice so that she could ‘seo what I was falking about in terms of the system not alfowing me to cancel ray ‘membership and in the hopes that she help Ime finds phone rember. She found the following phone number associated with the Office for a EFfome Business Network Inc. [The number is toll free 866-599-2657. The bank representative called the EHome [Business Network to see if L could cancel