[Record 73 af 102 Rei Nu (5805089 [Created Date {io.d7-2010 s, BBD Midwestem and Central Oulasio (Complaint Source kitchener) Tangeaige [git s—“—SsSSSCSCis (Contact Type [Copii RG (RSCG 5 (Cpdared Date Auoncy Contact ENiemnal Agoney (Complaint Date 1007-2010 Transaction Dat (Constnner First Name face) CousumerLast Name S)SSSCSC~—“~*s*s~S~SSCS (Consaimer Addiess, Line 2 (Consumer Addness, Line 3 (Consanner Adiiess, City TOBICOKE (Consumer Address, State Code ON (Consumer Address, State Name [Onneis6, Canad (Constner Address, Country Name }CANADAT (Consumer Addnss, ZPCode —S)SSSCS*~“~*~*s~“‘~*~“‘“~s~*~*~™S (Consaimer Addiess, ZIPColeExieusionf —SOS—S—S—SCS (Consumer Work Phone, Area Codk[Consumer Fan, Area Code { (Consiimer Fax, Number (Conscrmer Military Grade (Consinner Complaining CompanyrOrg Company Name Herbaliie Online Business Systems Compa (Company Addiess. Li (Company Addiess, Line 3 [Compay Adie Cy SSSCSWATKERTONTOSOS—CS (Company Address, StateCode JON (Company Addiess, Commy Code (CANS (Company Addiess, ZAP Cod NENT Company Addiess, Z1P Code Extension f Company Phong, Exwuson Sf SS~S~—“—SCS [Company Email (Company Rep Fist Name ee (Company Rep Sukmation OP SSC~—“—~sSsSCSCisS (Compony Rep Commcats To [Complain Tao ga Contact Bate (Complaint Info inkial Response Method (Complaint Info Initial Response Date “Complaint Info Amount RequestedMethod (Complaint Inf Amount Requested Value Complaint Info Amount Paid Method (Complain Info Amount Paid Value (S30.95 (Complasnt Info Product Service Code 1704 [Conapiatnt ta Product Service besctiption Compan tie i Visa Code (Complaint Info Law Violation Description (Complaine Info Statute Code (Complaint lute Statute Description (Complaint Info Topie Code [Corpltat tafe Topie Dessipion (Cmmplaint Typo: - Billing or Collection Issues (Complaint Info CRA Dispute Flag Health Care: Diet Products\Cemlers Plans (Complaint Info Comments (Complaint Info CRA Dispule Responded (Complaint Info CRA Dispute ResolvediRecard 73 af 102 Rei Nu (Chvated Date (Complaint Source (Originator Reference Number (Contacl Type (Complaint Data Soiree Cousiiner DNC iN [Enered By SSS™S*~™C”C:”SS:CSP CCPC Uphedby ss—“—sS*sSCSC“‘C; St!!! [EpdiedDue —CiLC( ‘“NSOOC*C“‘(CRSNNNNNNNNNW“CON [Ayency Contact fmm —s~=~—“—*~*~sSCS ffrmswetion Dae 82972010) (Consemer Last Nase CO [Consumer Address, Line _«fG} (Consner Adiiess, Lin jee (Consumer Address, City [Conway (Consumer Address, State Nene Arkansas (Consumer Address, Coumy Code ‘fUSASSS™~—~—S—SCS Consmner Adres Cade (Consumaer Extension (Consumer Home Phone, Country Code Ca Hoaig Phone, Arar Code [iX6) (Coaster Home Phowe, Number (506) (Consumer Woik Phone, Country Code (Consumer Work Phone, Area Code |5(6)(Consumer Fax, Area Code (Consinner Pax, Number Consimer (Constani (Consitiner Niiitay Grate (Constrmier Complaining CompanyOrg (Company Name Hierbalite Compa (Company Addiess. Li Company Address, Line § F Company Address, Ci Company Address, ZIP Code Extension Company Pitone, Coumny Code (Company Phone, Extension (Company mad (Company Website Maureen (Company Rep Losi Name Donouse Company Rep Selatation (Company Rep Commies Supervisor (Compiaine Info Initial Contact Method [TV/Radio (Complaint Info inital Contact Bate [ON735/3070 [nln In ia Response ernct bawail (Complaint Info Initial Response Date [08/29/2010(Complaint Inf Amount Requested Method [Complasat info Amount Retueted | value jComplasnt Info Product Service Code (Complaint Info Product Service Description (Complaint info Law Violation Code | (Complaint Info Law Violation Description (Complasne Info Statute Code (Complaint into Siaiuie Be cripiion (Complaint Info Topic Code (Complaint lafo Topic Deseripiion Bank Account Debit SASHCOT e305 Multi-Level Mbig'Pyramids!Chain Letters (DDN DeceptiowMisrepresentation > PIC Act See S(BCP} fr Responded t radio ad lor Income at Home. lchamged $9.95 for company info. Contacted pvithin 2 days by Maureen Dououeh. Asked to pay addtional $39.95 for adiitienal info, fas well as $149.95 for personal dict [products (1 month's worth.) Was not infesrmed until that time that the company jwas Herbalife, Knooumiged by Maureen is hwell us her supervisor Dick Tosh to enter the company as a Supervisor so thal | would {eet 50% profit on sales. Maureen informed hme that sho had heen with the compimy for 3 weeks and had made $12,000. Asked to [pay $3,000 for company investment as supervisor, and was sent 6 eases of products to sell. tas my intent tw recruit rather tat to sell retail, as 1 was told there was much Imore money to be made in recruiting. (Underwent hundreds of hours in truining~1 jas nit informed uml maining almost icomplcted that | would have to pay {S130-cach lead for recruiting, Retail sales leads much chewper, but still had t0 pay. Informed Dick Tosh that I had spent my lemlire savings, was unable to pay for leads. He tid me Lwould need to sell all of my [product inventory to make enough meney ia profit to buy leads. Multipis monthly‘recurrent company charges OF $19.95. $99, for services L was told pvere not necessary to do business wit them kis u distributor; however, if would haveboon VERY diffieut to do business without lthese services. Multiple ealls by company lpresident Anthony Powell urging me te do whatever it takes to get te the next level.” ach level in the company promised! more financial guins-to get to euch suceessive level, you had to recruit mose people'setl more prodduet, By this time, [felt Tike | stuck" had invested so much mency and time, [felt lke I coulda’t quit, Hvar a this, hime that l received am email from Maumeen Donough informing me thet she was unable to handle Hlerhalife, was cancelling her faceount with the company. and 1 was lrefermed to Dicktoshi yahoo.com ( supervisor) for Further assistance, J asked her why she was cancelling her account Her exact words from her email response:"1 Idecided that the only ones making any money were those at tbe top. 1 vested jalmost $15,000 into the business and only pnsade S1SO0. A 10% return was not wa | jas led to expect. They told me that 1 pvould have to continue the investment of money feral least 18-24 months in onder te make any more! That means, that they hvanted me t6 invest over $75,060 and get lonly about $7.500 for 2 years, and then, maybe. get more money-depending on how Imany more peuple I could get to invest. 1 fell ike @ com artist. Lapologize for “canning” you into this anid I just could not ido it anymore. They said that nothing lordered could be retumed at this time, I hwould have had to have been rejected upon Kdclivery for an 83% return of cost, Lams stil frying to sell the inventory Phvave lel, but it Idoes not look good. Again, 1 apologize f getting you involved in this. I certainly was not what Lexpected. [now see why they Kdon't tell you everything up from! You vould never get involved" At that time, 1 {cancelled all of my accounts through them, lonline as weil a via telephone, (Complasntlafo CRA Dispuie Flag Complaint Info CRA Dispute Responded (Complains Info Comments Complaint Inf CRA Dispute Resolved(Record 74 of 102 ii [isisesse iCaated Date [ro0326i10 (Complaint Source PUBLIC USERS - CIS (Originator Reference Number Tangearge Tigtish (Contacl Type Complaint Data Soiree (Constinne DNC iN [nerd By SSSOS™S~™C”C«SCCUS-PVCUISER [nerd Bae SS~S~S~S*«S SITS Updated By SS~S [EpdedDue CC C™—~“—sSsSCSCS [Ayency Contact {iment SS~—~sSCS (Complaint Bate [asa ffrmswetion Dae LOLS (Constimer Last Name eT (Consner Adiiess, Lin | (Consumer Address, State Nene Washington Consumer Adie 2 Cade (Consumaer Extension (Consumer Home Phone, County Code SS—~—S—SCSConsumer tax, Arey Code f (Consiiner F ie, Number F Consimer (Constani Constiner Niifitary Grade F (Constrmier Complaining CompanyOrg (Company Name ierbalite Incmationad of America Ine Compa (Company Addiess. Li Company Address, Line § Company Address, Ci Torrence (Company Adie 34650 (Company Addiess. ZAP Cod Company Address, ZIP Code Extension Company Pitone, Coumny Code (Company Addiess, Coumry Name (UNITED STATES) (Company Phone, Extension (Company Lineal (Company Website ce (Company Rep (Company Rep Losi Name collin galicla Company Rep Selatation F (Company Rep Commies (Castomer service (Complaine Info inital Contact Method [Imemiet E-mail (Complaint Info hnival Contact Date [T0T9:3010 [nln In ia Response Fens Somat (Complaint Info Initial Response Dare [10192010{Complaint Inf Amount Requested Method [Complaiar info Amousi Requested Value $4257.00 (Complaint Info Amount Paid Method” [Visa Cash Advinoe (Complain Info Amount Paid Value (S700 [Complaint late Product Service Code {1704 (Complainr lato Product Service Deseription (Complaint late Caw Viofation Code (CAS be Faw Vioktion Never Received Merchandise (Complaine Talo Stans Chae P (Complain Info Statute Description FTC Act See 3 (BCPY (Complaint Info Topie Code F (Complaint lafo Topic Description Health Care; Dict Products\Centers'Plans Herbalife advertised thove product smd | answered an id, 10-19-50 1 started taking the product and was stopped from taking it by my doctor. 11-8-10 (Per agreement- refund for return within 3 days) Letumned the produet under the company sqridelines Now the company is teling mre there is a puperwork problem preventing them from rotumning my money as greed (Complains Info Comments (Complaint Info CRA Digpui Complaine Tato CRA Dispute Responded Complaint Info CRA Dispute Resulved F(Record 75 of 102 i (peas (Coated Dae FRUIT (Complaint Source PUBLIC USERS - € [Originator Reference Nuniser [Cangeaige ig [CoamciType SSC Complaint Data Soiree Cousiiner DNC iN [Enered By SSS™S~*~™”:”CSSCSP CCPC fined Bae SS~S~S~*~« OTF Updated By SS~S [EpdiedDue Ci COC~“‘~C*sSCSCS [Ayency Contact fmm SSsS~—~—SOSCSs (Complaint Bate ao ffrmswetion Date Le102010) (Consemer Last Nase Ca [Consumer Address, Line Tf} (Consner Adiiess, Lin LS (Consuiner Address, City [eavcod (Consumer Address, State Nene Kansas (Consumer Address, Coumy Code ‘fUSASSS™~—~—S—SCS Consmner Adres Cade (Consumaer Extension (Consumer Home Phone, Country Code Ca Hoaig Phone, Arar Code [iX6) (Coaster Home Phowe, Number (506) (Consumer Woik Phone, Country Code (Consumer Work Phone, Area Code |5(6)(Consumer Fax, Area Code (Consinner Pax, Number Consimer (Constani (Consitiner Niiitay Grate (Constrmier Complaining CompanyOrg (Company Name Hierbalite Compa (Company Addiess. Li (Company Address, Line 3 (Company Adie (Company Addiess, Coumry Name [UNITED STAT (Company Addiess. ZAP Cod Company Address, ZIP Code Extension Company Pitone, Coumny Code (Company Phone, Extension (Company Email (Company Website vw dncomeatliome com (Company Rep Last Name Siagson (Company Rep Salutation i (Cmmplaine Info Tniil Response Method (Complaint Info Initial Response Date |12/10/2010 buernev E-mail(Complaint Inf Amount Requested Method (Complaint Info Amount Requested | Value (Complaint Info Amount Paid Method (Complane Info Amount Paid Value (Complaint lato Product Service Code (Complaint Info Product Service Description, (Complaint late (Complaint Info Law Violation Description Taw Violation Code | (Compiaine Info Stature Code (Complaint into Siaiuie Be [Complaine Info Topie Code cripiion (Complaint lafo Topic Deseripiion Discover Geir Cand S300 e305 Multi-Level Mbig'Pyramids!Chain Letters (DDN DeceptiowMisrepresentation > PIC Act See S(BCP} C T Sea crested in earning income Hom Ihome so I purchased for $9.05 1 DVD from incomeathione.com website te Find kaditional information, Then, Damiy Singson contacted me and they have you listen to these phone tapes about how much money You can make from home anid Hey [sive you all of these testimonials. They hnever tell you what the prodet is or what iyou would be doing fiom home, Prior t Die first phonecull from your "sales mentor” they have you listen to the DVD und do workbook pages. Then, you have your Iphone eal. They have you listen to some more testimonials about the product (you Jtill don't know what itis you would he selling or doing from home}, Then, they tell lyou thal to move on they need to send you the "start up package” for $199.95. At the lend of this caB. they tell you itis Herbalife, Then, you still don't know whatl you would be doing for them, So. they seC ap a online momtor® session to show you how to make Imoney. There are 3 levels - you eum be a senior consultant (for $275 more dollars) or ivou cam be Stecess Builder (lor $580 more} land last you can be @ Supervisor (For $4000 more). They push the supervisor fevel because this is where you find other people to sell the product and you are paid a % of t ich person you find eam find three additional people and you get paid i sales. Then(Complain Inf Commenss Complaint Info CRA Dispute fs % of all Of thase sates as well. Hist ipyrumid scheme but they fimit your depth to tire deep, bul then those Uaree eam Lind three more, amd so om and sa on. They aso jwor't show you their online system for generating leads to sell the product andor to find people to sel until you pay the next foe. Lreally was investigating what this was jas Lhave heard the adds over and over on radio/TV. Lwas very skeptical going into i As soon as | received the "start-up" kit jvhich was a giant box of Herbalife product, 1 retuned the product and asked Danny SSingson fora refimd on 12202080. Ihave iproot of delivery of the product buck to them on 13°20) 1, Lasked for a refund again fon 177/201). AX the point that I told Danny SSingson on 12/15/2010 that L was not interested in this pyramid type scheme here they are more interested in snaking Iyou sign other people up than they are in the product, he bias not responded to any of my lemails or request for refund, I had point blank asked him if this was 00% refundable if 1 id not want fo do whatever it was and he said "absolutely". The Iproblem with this i they are so pushy and they make sure they don't tell you anything pant chav "start-up kit” jas already beer shipped. Then, it goes into limbo. Herbalife isn't responsible for Danny Singson's lactions and Danny is not resporisible for Herbalife. Is as if Danny Singson's first lgoal was to get Blak "star-up” box in the Imail so there is no turning back or they make you think that, Then, the whole retuen process # such a pain they think Iam going ho give up. Lam sure there i8 2 smal percentage Mat goes to the next level of purchasing enough product (listed above {consultant builder. supervisor) that they ust ly to keep pushing you along. I did receive today (2°71 1.4 "refund request fom" from Herbalife where they are asking Ime to show proof of purchase. Uhad asked Discover to doa charge hack on 1/18/2011 so Lam sire this is in response to that, 1 Ihink their marketing practives are misleading & the way they want money in loner to find out what the prodiet is amd pwbat you would be doing is unethical(Complaint Info CRA Dispute Responded (Complaint Info CRA Dispute Resolved(Record 76 of 102 Rei Nu (Cheated Date soa ISS 12163000 (Complaint Source (Originator Reference Number (Oregon Department of Justice FTG Tanguay inngiish (Contact Type (Complaint Baia Somes [Organization BNC iN Faced By ‘OROI-USER Entered Date 13163009 (Updated By (Cpdated Date [Ryeney Conte sional Ay (Compiafia Date Tyce Transaction Date (Constiner First Name iy Constaner Middle Name (Constimer Last Name Brey (Consinner Saturation (Constnnor Address, Line T ia} (Consumer Address, Lin (Consenmer Address, Line 3 (Consumer Address, City (Consumer Address, Slate Code TROUTDAL OR (Consiamer Address, State Name (Oregon (Consumer Address, Coummy Code [USA (Consirmer Address, Country Name fONITED STATE (Consumaer Extension (Consumer Home Phone, Arex Code (Consumer Home Phone, Country Code biey bier (Cousuner Home Phone, Number (Consumer Work Phone, Area Codk (Consumer Woik Phone, Country Code bie)(Consumer Fax, Area Code (Consinner Pax, Number ic ner Cel (Consumer Cell Phone, Number Consiiner Email (Constamer AW range biey (Consumer Miliary Status allon (Consumer Miltary Constimer Niiftary Grade (Coustnner Complasning, Company/Org Company Name HERBALIFE INTERNATIONAL OF |AMERICA, INC, Company Address, Line | (Company Address, Line 2 (Company Addiess, Line 3 1800 CENTURY PARK Company Address, City (Company Address, te Co Company Address, State Name (Company Addwess, Coumiy Code Company Company Addiess, ZIP Code Company Pitone, Coumny Code (Company Phone, Extension (Company mad (Company Website (Company Address, ZIP Code Extcasion (oqoe7 838 € [Company Rep (Company Rep Last Name (Company Rep Salutation Company Rep Comments (Complaine Info Initial Contact Method (Cmmplaine Info Tniil Response Method (Complaine Info Initial Contact Date (Complaint Info Initial Response Dawe(Complaint Inf Amount Requested Method (Complaint Inf Amount Requested Value Complaint Info Amount Paid Method Description (Complaint late Caw Viekation Code (Complaint Info Amount Paid Value (90,95 (Complaint lafo Product Service Code (3000 (Complaint Info Product Service Invest Olle (uote ia coments (Complaint Info Law Violation Description (Complaint lute Statue Description (Complaint Info Topic Code (Complaint lafo Topic Deseripiion ETAT THIS BUSINESS COME UNDER THE DIGUISE OF INCOME AT HOME A WEBSITE ] LEARNED. ABOUT VIA DR. LAURAS RADIO. PROGRAM FOR MOMS WHO DESIRE TO STAY AT HOME WITH THEIR KIDS. | SENT FOR THE INFORMATION AS IT IS BBB ACCREDITED. 1 HAD NO IDEA AND WAS UNABLE TO OBTAIN ANY INFORMATION UP FRONT AS TO WHAT THIS INCOME AT HOME WAS ALL ABOUT, A CONFERENCE CALL WAS SET UP POR MY DAUGHTER (MOTHER OF 14 MONTH OLD TWINS WHO NEEDS A JOB) AND 1 THL ICALL HAD TO BE RESCHEDULED, FIRST FOR LACK OF A DIAL TONE |ON MY END, 2ND NO CALL CAME IN & 3RD, KATHYE CAULWELL SUPPOSEDY MY 3RD PERSONAL MENTOR. HER CALL CAME IN, SHE ASKED ME QUESTIONS, BUT NOT MY DAUGHTER (APPARENTLY THERE IS NO COMMUNICATIONS BETWEEN THE MAIN GUY [ANTHONY AND THE OTHERS WHO CALL}, KATHYE HAD US LISTEN TO AN AUDIO RECORDING OVER THE PHONE THAT FINALLY REVEALED THE ACTUAL NAME OF THI COMPANY AND THE COSTS 10 G(Complains Info Comments STARTED. KATHYE WAS RUDE TO. MY DAUGHTER WHEN SHE ASKED. FOR A FEW MINUTES TO TALK TO HER HUSBAND ABOUT THE $149 START UP PRE, THEY ARE STRUGGLING WITH JUST EIS INCOME: THLE INFORMATION REGARDING WEAT THIS INCOME AT HOME IS ACTUALY ALL ABOUT IS WITHHELD UNTIL THIS PHONE CALL. IT WOULD SEEM THAT THIS MIGHT BE THE ONLY WAY TO SUCK, PEOPLE IN. THIS 18 4 BUSINE OPPORTUNITY AND NOT A WORK FROM 40B AS IM GUESSING MANY FOLKS MIGHT THINK, AND THEREFORE, YOU HAVE TO HAVE FUNDS TO INVEST BEFORE YOU ICAN MAKE ANY MONBY. WITH SO. MANY OREGONIANS OUT OF WORK AND HOPING FOR SOMETHING TO BRING IN MONEY - THIS IS MISLEADING AND UNFORTUNATELY, WITH THE CARROT OF AT LEAST $5,500 PER MONTH. IS ALSO A DOWNER FOR THOSE TRYING TO HOLD ONTO HOPE, THIS, | PEL, IS JUST ANOTHER OP THOSE IF IT LOOKS ‘TO GOOD TO BE TRUE, IT PROBABLY IS. 1 FEEL THAT THIS BUSINESS NELDS TO BE STRAIGHT UP FRONT THAT. ‘THIS 1S SOFMTHING YOU HAVE TO INVEST IN AND NOT WITH HOLD THIS INFORMATION NOT ALLOWING AMPLE TIME TO RESEARCH BEFORE, THE CALL TO SAY YES AND ALLOW THE COMPANY TO CHARGE MORE |ON YOUR CARD. ALSO, YOU HAVE, TO PAY $9.95 FOR THE SHIPMENT OF THE INFORMATION PACKET, 1P YOUR DO NOT SEND BACK WITHIN 2 WEEKS, YOU ARE CHARGED AN ADDITIONAL $39.95 FOR THE PACKET. IT STATES THAT IF DIS. SATISPIED APTER 90 DAYS YOU CAN GET THE $39.95 BACK. NOTHING IS EVER STATED ABOUT GETTING THE $149 GET STARTED PEE BACK IF NOT SATIBIED AFTER (00 DAYS. THIS ENDS UP COSTING ABOUT $200 JUST TO GET STARTED.n WoRIHsAy THs Aegy BEWARE Iss, THANKS (OROIEIOT (Or m DOJ comments: Consumer Did. fron, fae stoning Irepresentations regarding firture income «+ cis ele “Chas eit ona 2009-12-16 BO:00 (Complaint Info CRA Dispule Flag Complaine fe CRA Dispute Responded [Conplatne ai CRA Dispute ReedRecord 77 af 102 Reference Number [Chvated Date (Complaint Source (Oregon Department of Justice TIE IO (Originator Reference Number Tanguay Engi [Data Somes Organization BNC N Fuwcred By OROUSER Envered Dune TODDOIO Updated By f [Updaed Due ss—“‘~‘“—*sSS*S*C*C“‘“‘CSSC#C#”C(C(CNNCNNCNNNCSC§ [Agency Contact Extenal Agency [Complaint Baie F530 Transaction Date (Constnmer First Nae oo (Coustner Address, City SPRINGHIELD (Consumer Address, Slate Code OR (Constaer Address, State Name Oregon (Consumer Address, Couany Code USA (Constimer Address, County Name UNITED STATES © fa) (Constmer Home Phowe, Country Code (Consumer Home Phone. Area Code (BUG Consumer Fax, Area Code(Consiimer Fax, Number F (Constimer Niiftary Grade r (Constnner Complaining CompanyOrg HERBALIFE INTERNATIONAL OF AMERICA, INC Company Address, Line | iso CENTURY PARK EAST (Company Address, Line 2 (Company Addwess, Line 3 (Company Address, City (Company Address, Stare Co Company Name (Company Addiess, State Name (Company Addwess, Coumiy Code Company (Company Address, ZIP Code 90067 (Company Addiess. Z1P Code Extcusion F (Conspany Phone, Country Code f ec (Company Rep “Complaint Info Amount Requested(Complaint Inf Amount Requested Value (Conplaiac Info Amount Paid Method (Complain Info Amicus Paid Value (S98 (Complasnt lafo Product Service Code [3600 (Complaint Info Product Service 1 comme Dect Invest: Other (uote in comments} (Complasnt Info Law Violation Code F Description (Complaine Info Statue Code f (Complaint lato Statute Description [Complaint Info Topie Code F (Complaint lufo Topic Description DETAIES "GOOD MORNING. MY WIPE AND 1 HAVE HEARD THE RADIO ADS FOR WORK FROM HOME.COM FOR THE PAST FEW MONTHS. WE DECIDED TO SEE WHAT IT WAS ALL ABOUT. WE WENT ON-LINE TO THELR WEB PAGE AND WE PAID THE $9.95 PEE TO GET MORE INFO. (THEY WONT GIVE YOU ANY INFO UNLESS YOU PAY. ) WE WERE CONTACTED BY A WOMAN IN KENNEWICK, WA WHO IDETIFIED HERSELF AS AN INTAKE HANDLER. WE WERE TOLD THAT 4 FEDEX PACKAGE WAS COMING. AND Wh HAD TO READ THE INFORMATION ETC. AND PARTICIPATE IN A TELEPSIONE INTERVIEW IN A FEW DAYS. | FOUND SOME INFO ON TH {Complaint Info Comments INTERNET THAT THIS IS 4 FRONT FOR HERBALIFE VITAMINS THIS, COMPANY WILL TAKE THE INITIAL, MONEY FROM YOU THEN COAX YOU INIO BUYING ANOTHER, PACKET BEFORE TELLING YOU THAT YOU WILL BE SELLING VITAMINS. MY WIFE AND L FEEL THAT CONSUMERS ARE BEING DECIEVED BY THESE ADS AND THIS IS A SCAM, WE FEEL THAT OREGON CONSUMERS SHOULD BE WARNED.(Complaint Info CRA Dispute Flag (Complaint Info CRA Dispute Responded (Complaint lato CRA Digpuic Resolved F BEFORE THEY TOO SPEND ANY MONEY OR TIME ON THIS. 1 CAN PROVIDE MORE INFO TO YOUR INVESTIGATOR. THANK YOU. Oregon DOT comments: Information Only --- Consumer description: Pulse or nisleading representations regarding fanure income —- Case closed —- Case closed date: 2620-10-29 00:00 ——— -—————(Record 78 af 102 Reference Number [Chvated Date (Ox 282011 (Complaint Sous PUBLIC USERS - CS Tanguay Engi Data Somes (Consumer ONG Eniered By Entered Date Updated By [Updaed Due s—“‘“*étsSSOSC™*‘“‘“CS*C*C‘“‘“CSSC#NCNC#CdS [Agency Contact nema [Complains Baie S507 Transaction Date OomTaIG (Constaner Pint Name i (Consumer Address, Lin | (Coustner Address, City Round Lake (Consumer Address, Slate Code IL (Constaer Address, State Name Iivois (Consumer Address, Couany Code USA (Constimer Address, County Name UNITED STATES © fa) (Constmer Home Phowe, Country Code (Consumer Home Phone. Area Code (BUG Consumer Fax, Area Code(Consainer Pax, Number F (Consumer (Constuaer (Conunnae Milony Sows (Consumer Miltary Siallon fp Constiner Niifitary Grade (Constrnier Complaining CompanyOrg pe (Company Name Fierbalite (Company (Company Addwes, Line? (Company Address, Line 3 f (Company Address, Ci f (Company Address, State Cade f (Company Address, State Name (Company Address, Commry Code USA Company Addiess, Z1P Code Extension (Company Phong, Exwmson Sf SS™~—SCSCSCSSCS (Company Email f (Company Website | (Company Rep First Name OOOO eration (Company Rep Comments (Compan Info hivial Cooter Method (Compiaine Info Initial Contact Date (Complaint lafe lnlilal Response Method finicmevi-mall (Complaint afo hiitial Response Dare (O90TI0I0 (Complaine Info Amount Requested Method(Complaint Inf Amount Requested Value (Complaint Info Amount Paid Method —_| (Complaint Inf Amount Paid Value (Complaint Info Product Service Code (S000 (Coniplaiit info Brodit Service Description (ComplaineInfo Law Violation Code (CSTICS6 SPAMS Remove Me" R missing: broken, lor ignored SPAM: Other'genetal aunoyance (Complaint Info Statute Code q (Complaint Info Topic Code OOOO (Complaint Info Topic Description __f Ober (Note in Comments) ‘Complaint Info Law Vielation Description have continued wo receive emails from fhe domain -ofiee.com for a number of years (going on 3 now) and have requested on io Sess than 4 vecassions (0 foe removed from contact Fists as Lam ne longer affiliated with Herbalife. The jemails thal Ihave reecived are obviously snass-yonerated, with ng information as to iow (0 opt-out, oF who to contact to affect fhe subseribet status, (Complaint Info CRA Dispute Flag Complaine info CRA Dispute Responded (Complaint Info CRA Digniie Resolved ‘Complaint Info CommentsRecord 79 af 102 Reference Number [Chvated Date (Complaint Source (Originator Reference Number Ca ngaeee [US Postal luspection Servic 1300777 Engitste (Contact Type (Complaint (Organization N Eniered By USPSUSER Entered Date Updated By [03293011 (Updated Bate [Agency Contact (Complains Baie ‘Xtemal Agem 03293071 Transaction Date (Constamer First Nate (Coustiner Middle Name (Consemer Last Nase inter roy (Consimer Salutation [Consamer Address, Country Name (Consenner Address, Line I iey (Consumer Addness, Lin (Constamer Address, Line 3 (Consumer Address, City CONWAY (Consumer Address, Slate Code AR (Consumer Address, State Name Arians (Consumer Address, Coumny Code [USA UNITED STATES Extension (Consainer Home Phone, County (Constmer Home Phone, Number Ray (Consumer Work Phone, Country Code. (Consumer Work Phone. Area Code (Consumer Work Phone, Number(Consumer Work Phone, Extension (Consinner Fux, Country Code ic mer Fi (Consumer Cell Phone, Country Code Consumer Cell Phone, Awa Code ‘ell Phone, Nember (Consnner C Constiner Niifitary Status (Consamer Military Station Complaining iCompany/Ong Company Name ‘Company Addiess, Line | Mesbalite International of America PO BOX 80210 Company Address, Line (Company Address, Line § Company Address, City TOSANGTLES Extension (Company Phone, Counny Code (Company Phone. Area Code (Company Addiess, Stare Code Cx Company Addivss, State Name (Califo Company Addis, Coumry Code [USA (Company Addiss, Coumny Name [UNITED STATES Company Address, ZIP Code 0080 (Company Address, ZIP Code e210 (8é6 (Company Pirone. Number {Company Phone. Extension (iT 73 (Company Email (Company Website (Company Rep Fist Name (Company Rep Middle Name (Company Rep Last Name (Company Rep Salutation Tesh (Company Rep Comments (Complaint Info Initial Contaet Method ‘Complaint Info Initial Contact Date TV/Radio(Complaint Info Initial Response Method (Complaint Info initial Response Date Complaint Info Amount Requested Method Not Reported (Complaint Info Amouni Requested Value s 375.00 (Complaint late Amount Paid Method (Complaint Inf Amount Paid Value Not Reporied S00 (Complaing Info Product Service Code (6303 (Complaint Info Product Service [Description (Complaint info Caw Vioiation Code [Bus Oppsitrnnichises Distributorships (Complaint laf Law Violation Description (Complaint Info Siaiuie Code [Complaint Info Statute Deseription (Complaint Info Topic Code (Complaint lato Topic Description ‘Complain Inf Comments OTT AFasering Responded w radio hud for Income at Home. Paid initial $9.95 for Iboad overview of the company. Paid $149 Tor required {SC months pessomal weight toss products. Iwas mot unl this time that 'Merbalife was the company I was dealing hvith, Paid $39.95 for more information about the company. Lirged to aet right away in \decision to become @ Supervisor \istributor"Y ou don't want wo leave any [money on the fable.” Success was gunraniteed {P1 woukd just follow dheir taining methods lund was willing to work hard. Paid $3,175 (includes tax’shipping} upfront for upervisor” distribulorship status. Was seat 16 cases of weight-loss product for iresale/reshipping, Company business ipractices‘continued finameiat imvestment revealed very methodically during training. [Not informed until training almost completed hat safes leads would cost me $130 each. {elt that Had to continee in the business de o the time’money invested, Discussed my lconcerns with Dick Tosh in October 2610. [Notified by mentor Maureen Donough 11/22 {hat she could no longer handle Herbalife amd Iwas cancelling her account, that the onylones making amy money were those at the too (of this MLM business.) She invested almost $15K into the business and made only '$1500—when I was contemplating becoming ix distributer and was told how much it could lcost up tront, she told me~only because | lasked her-that shee hae made $12K her first money, amd a 1 retum was not what she (and 1) had been led to expect. They told h she would have 10 continue financial [investment for at least 18-24 months in onder lo make any more money depending on how Imany people she could get 10 invest in the 66. Initial product inventory can't be Ircturned--would have had 10 b rejected upon delivery for an lcost. | canceled my aecount on 1 (Complaint Info CRA Dispute F (Complaint Info CRA Dispule Responded (Complaint Info CRA Dispute Resolved[Record 80 of 102 Reference Number [5363705 (Csrated Date jowe7 2011 ONG NN lUpdaied By SS [Updos s—“‘“‘CS™‘CS*rSC;*™”™”™”™~™~C~C~C~COCOC~*S (Complaint Date po (Coustmer Last Neime (Cr (Constaer Address, State Name (California (Consumer Address, Coumy Code *4(USAs—~—“—~S™SCSCSCS C (Consumer Home Phowe, Country Code [Consiimer Pit Couniry Code “Consumer Fax, Area Code(Consiimer Fax, Number (Conscrmer Military Grade (Consinner Complaining CompanyrOrg (Company Name Rierbalile Compa (Company Addiess. Li (Company Address, Line 3 (Company Address, Coury Code {SA s~—SSSCisS onan Rada He Coe (Company Addiess, ZAP Cod SST Company Addiess, Z1P Code Extension f (Company Phone, County Code (Company Plone, de a7 [Company Phone, Number (57360 (Company Phone, Extension (Company Eat) (Company Website (Company Rep Vist Name (Company Rep Maddie Name (Company Rep Last Name Company Rep Salutation (Company Rep Comments (Complaint lufo hnival Contact Method (Mati [Complain Tao ga Contact Bate (Complaint Info inkial Response Method (Complaint Info Initial Response Date “Complaint Info Amount RequestedMethod (Complaint Inf Amount Requested Value Complaint Info Amount Paid Method (Comaplaine Info Amount Paid Value (Complasnt Info Product Service Code [0318 [cea Tate Product Service IShopeat-Hlome!Catalog Sales scription (Complasne Info Law Violation Code f (Complaint Info Law Violation Description (Complaine Info Statute Code (Complaint info Siaiuie Beseripion [Complaint Info Topic Code (Complaint lufo Topic Description F301 Avaseriing Whew Treceied the Imaterials and products and told the Inerchant | diel not want them anid was invoking his return guarantee, Oe bnerchamt refused to return my money ancl refuses to talk to me or return my cals and (Complaint Info Comments je-mails (Complain lato CRA Dispute (Coniplavnt Tat CRA Dispuie Responded (Complaint Into CRA Dispute ResolvedDNC COMPLAINT [Record 81 of 102 Reference Number [Constrmer First Nae [Consimior Middle Name (Consinner Last Name (Constimer [Consumer Addvess, City (Las Vegas [Costner Adress, Ste AV (Consimer Addtess, State Name Nevada (Consanier Phone, Number (Company Name (Company State ‘Company Phone, Comm Code aC (Company Piigne, Namnber (Company Phone. 2 (Other Iafomnatien Created Date (Giher Taionmation Complain Dave Other infomation § Deseription (Other Infonmation Transaction Date (0/01/2010 |e na pan (Oiher Injonnation Transaction Time (09.00.00 [i saschour won 1 $1000.00 prize bur | [nave to paid $130.00 to claim my Prize, bso told the how L will cash my prize so Lahey couldn't answer that, but now they lomer Information Commons Jurecalling me stated that I ave to pay LUhem $600.00 becouse 1 did not pick up ‘any "package" fram the mail, Hiwasa (COD... How they got my number is a “good question. huks for your help [iter information Fsing Bsinass(Record 82 of 103 Rel (Complaint Source [National Do Not Cali Registry IPhone In Registry (Conisaamer First Nate (Consumer Middle Name (Consumer Last Name bio) (Consamer Address, Line 1 bier (Consnmier Address, (Consinnior Adios [Consmner Address, State CX [California (Consumer Address, Slate Name [Cosumer Aches iP Code ~OSC~wSC“‘CSOSCS*S*C*é“‘CNSCNCO#® (Consumer Phone, Area Code ia KC (Company State (Company Piione, Country Code (Company Phone. A [Company Phon a Code Number (Olker Information Complaint Date j0g/12/2006 [ier Tafonnaton Brodie Serie National Do Not Call Registry escription 8 (Other Infonnation Organization National Do Not Cali Registry (Othicr Information Existing Business ~ Relationship (Otic Taibnnation Pro-Reconded Mecsage (Giher Tnibmnation Requested Entiiy wo Stop Calling(Complaint Sours [Phone In Registry Constamer First Nine Middle Name (Consumer Last Name (Consent (Consamer Address, Line 1 (Consumer Address, Line? (Consinner Address, Ciiy [Consumer Address, Stite (Consumer Address, Slate Name [Consumer Address, ZIP Code (Constnmer Phone, Area Code (Consinner Phone. Number (Company Name (Company State Company Piione, Couny Code [Company Phone, Area Code (Company Pione, Number CNT (Other infimnation Cremed Dae (ESTRO (Other Tiformation Pedic See yo Not call Revisuy Description (Other Infomation Organization ‘National Do Not Gall Regsny (Other Information Complaint Chamel (WEB (Other Information Transaction Date 112/20/2606 (Giher I © Oo DIE mination T suction (Other Infymmation Comments Relationship (Other Information Pro-RocordedRecord 84 of 102 i (sia? (ComplaintSoue —=———=«WNatdouad Do Noi Cail Regisny (Conisaamer First Nate (Consumer Middle Name (Consumer Last Name (Commer Address LineT NG) az SS (Consnmier Address, (Consinner Address, (Consenner Address, State (Consumer Address, State Name (Arizona (Cousumer Address, ZI Code (16) (Consanier Phone, Area Code wo. (Constrmer Phone, Number 0) [CompanyName Paticia Molina Herbalife. (Company State cS a Code (Company Phone, Ai (Company Pion cn FSURTS Number OL TR 210 (Other Information Complaint Date {01/18/2010 (Gihter Infomation Product Service 3 , (Description: [National Do Not Call Re (Other Infomation Organization National Do Not Call Regisny a (Other Infomation Complaint Channel (Web (Other Infonnation Transaction Dae (G1T3 2070) (ier I Teo oe [This Wa business phone and fix ‘vachine. I work fiom home for an [nsuramce company. One day they cal lovery 3 minutes for hours, Until [wok ‘the phone off the hook, Now they are faxing me. mation T (Other Information Comments (Oiher infomation Existing Business Relationship [No een (Giker Taionnation Pro“Reconded Mecsage No (Giher Tnfomnaison Requested Entiy wo Stop Calling jhe(01st659 (ComplamiSoune (Raion DONG Call Regisury PPhoncnRegisny? YD (Constmer Middle Nume (Consumer Last Nume [Consumer Address, Line T=) i eee ee (Consinner Addtess, Cy West Bend (Consunner Address, State (wi [Consumer Address, Slate Name | Wiscousin [Consumer Address, ZIP Code O16) (Consinmer Phone, Area Code MO (Coastnner Phone Number SN) onie marketing company for Some Company Name Merbatite (Company Stare re (Company Plone, AreaCode =~ SSS [Company Phone. Numba 403791 (Other Infomation Created Date TIT Conn nnn nae nnaninnn prs nnnnnnnnnnnnnnnnnnnnnnn| (Giiter Infomation Complaint Date (ONT (Other Infomation Product Description [National Do Not Call Registry (Dike taforatton Ovpinization (Nasional Do Not Call Regis (Giher information Complaint Chanel” (Web eee (Other nionmarion Transiction Date _(GHT9/30T1 (Olter Information Transaction Time (1:00.00 {Ve asked this company and Ws paront (Other Information Comments _compeny countless times to stop galling you, Now I wish t file # complain, (Other Information Fast aclationship (Gihter Tafomnation PreRecorded Mes (Giher Inibrmation Requested Entiy 1 Stop Calling Wes t[Record 86 of 102 Rei (rossaya ComplantSouwe SS _=sNatioual Do Not Call Registuy (Conisaamer First Nate (Consumer Middle Name (Consumer Last Name (Consamer Address, Line 1 (Consnmier Address, tmecula (Consumer Address. { c pene 5, State CA (Consenner Adth (Consumer Address, Slate Nuare (Califemia (Cousumer Address, ZI Code (16) (Consanier Phone, Area Code | (Constrmer Phone, Number BO (CompanyName lebalife Distr. (Company State a Company Pitone, Couny Code t a Code (Company Phone, Ai (Company Pion (OST iO OF SOT Number (Olicr informaiion Complaint Date (0620/3007 [ier Tnoraton Product Service ‘Savon Do Noi Call Resisty (Other Infonnation Organization [National Bo Not Call Registry (Other Injonnation Complaint Channel _ (WET (OikerinGmnation Transaction Dawe (06729/3007 (Giher Infomation Transaction cr (Other Infymmation Comments (Othicr Information Existing Business Relationship [Other infomation Pre-Recorded Massage F (Other information Requested Entity | Stop Calling [(Record 87 of 102 Rei (1407317 (Complaint Source |Natioudl Do Noi Call Registry IPhone In Registry (Consanmer First Naame (Consumer Middle Name (Consumer Adiness, Line 1 (Consnmier Address, (Consumer Address, City (Consenner Adth 3, State (Consumer Address, Slate Name (Califomia) (Cousumer Address, ZI Code (16) (Consanier Phone, Area Code mo | (Constrmer Phone, Number Bo (CompanyName Merbalife [Company State f Company Pitone, Couny Code (Company Phone, Atea Code (Company Phone, Number OS DR S007 (Olicr informaiion Complaint Date (RDTROT [ier Tnoraton Product Service ‘Savon ‘Do Noi Call Rewisuy (Other Infonnation Organization [National Do Not Call Registry (Other Injonnation Complaint Channel _ (WEB (Oiker inGmnstion Transaction Dawe OS T0007 (Giher Infomation Transaction Oo (Other injommation Cominents f (Othicr Information Existing Business Relationship [Other infomation Pre-Recorded Massage F (Other information Requested Entity | Stop Calling [Recard 88 of 102 ite (iss (ComplaintSoue —=———=«WNatdouad Do Noi Cail Regisny (Conisaamer First Nate (Consumer Middle Name (Consumer Last Name [Consainer Adress, Line | Be) (Consumer Address t (Gosimmer Address Trooik (Consumer Adress, State NE (Consumer Address, Slate Name [Nebraska (Cousumer Address, ZI Code (16) (Consatiner Phone, Atew Code mo (Consumer Phone, Number Bo [CompanyName «sctbalife ind d (Conipany State NOS SIRO 05/07/3008 B06 2008 (Company Phone, Number (Olicr informaiion Complaint Date [ier Tnoraton Product Service ‘Savon Do Noi Call Resisty (Other Infonnation Organization [National Bo Not Call Registry (Other Injonnation Complaint Channel _ (WET [(Oiker infomation Transaction Dawe (05/06/3008 (Giher Infomation Transaction SOO (Other Infymmation Comments (Othicr Information Existing Business Relationship [Other infomation Pre-Recorded Massage F (Other information Requested Entity | Stop Calling [(Complaint Source [Phone In Registry (Conscaner First Name (Consumer Middle Name (Consumer Last Name (Consaimer Address, Line 7 (Consumer Address, Line > (Consimmer Addtess, Cy (Consenner Aduh (Consumer Address, Slate Nuare (Consumer Address, ZIP Code (Constnmer Phone, Area Code 3, State (Consmier Phone. Number (Company (Company Pion, Country Code (Company Phone A [Company Phon (Gtigr Infomation Created Date (Olicr informaiion Complaint Date Other Information Product Service Description Number (Other Infomation Organization (Other Iafonnation Transaction Dawe (Giheri mation T (Otter Information Comments (Other Infomnalion Existing Business IRelutionship [Stop Calling (Other Infomation Complaint Channel [7863807 biey be) biGy bio} Phoenix 4 ae! con ko oo iexbalile be eo eo | [National Do Not Call Registry Nationel Do Not Call Regisny Wer iTS BT Tni00 This company always calls twice 1 First all hangs up on my voice mail messige 2. Second call leaves a recorded message usking to call the number provided for information about their products, ee 1 Pre-Recorded Message [Yes Diher Information Requested Entily =———(Record 90 of 103 ii (736033 (Complaint Source |Natioudl Do Noi Call Registry IPhone In Registry (Consanmer First Naame (Consumer Middle Name (Consamer Address LineT MO) (Consnmier Address, Grove OK (Consumer Address, City (Consenner Address, State (Consumer Address, Slate Name [Oklahoma (Cousumer Address, ZI Code (16) (Consatiner Phone, Atew Code bo (Consumer Phone, Number BO (CompanyName lerbalife (Conipany State ROS Company Pitone, Couny Code (Company Phone, Atea Code t (Company Phone, Number (Olker Information Complaint Date (0707/2006 (Giher Information Product Service [National Do Not Call Revisty Description I (Other Infomation Organization [National Do Not Call Registry (Other Infomation Complaint Clavel WETS (Oiber infomation Transsction Date O170773006 (Oiheri TO mation T ransuction (Other Infymmation Comments (Othicr Information Existing Business Relationship [Other infomation Pre-Recorded Massage F (Other information Requested Entity | Stop Calling [(Record 97 of 103 Rel (Complaint Source ite [None Do Noi Cal Regi one is Regty yo 3, State CT [Conseonor Adirass, See ‘ (Consumer Address, Slate Name ‘onucelicut (Consumer Address, ZIP Code to) (Constimer Phone, Area Code btGy (Consaimer Phone. Number bey (Company Name iiecbalite fia (Conipany a (Company Pirdne, Comny Code | (Company Phone, Al a (Company Phone, Number RS00ai (Other infomation Creed Dae ——~—CSOSUTRUOE SSS (Olicr informaiion Complaint Date [SST R006 (Other Infomation Organization National Bo Not Call Registy (Gtier Infomnation Complaint Clamnel [WEB (Other Tafonnation Transaction Date 5/37/3006 (Oiher Infomation Transaction Time Ta (Other Infymmation Comments f (Othicr Information Existing Business : Retutionship (Gite Taibnnation Pro-Reconded Message f (Giher Tnibmnation Requested Entiiy wo Stop Calling[Record 92 of 103 FIRS f (ComplaintSouve = SS—~=sNaioned Do Noi Call Regisny Phone la Regisny? [ (Consitmier Fist Name [Consumer Middle Name (Consumer Last Name (Consanmier Address, Line T (Consumer Address, Line > (Consimner Addtess, Cy (Consenner Address, State [Consumer Address, Slate Name [Florida (Consumer Address, ZI” Code (616) (Consaimier Phone, Atew Code wo (Consimner Phone, Number BO [CompanyName =tustinn- Herbalife (Company Stare | EEE (Company Phone, Number org (oi 0870072010) (Glicr Infbnnation Complaint Date (ou (Giher Information Product Seniew 3 ~ Description [National Do Not Call Revisty (Other Infomnation Organization National Do Not Call Regisny cane eaten an eee ee (Giher Infomation Complaint Channel (Web (iter Tnfonmaiion Transaction Das (OS (ier Infomation Transaction OTD [When Told him Twas on the Do Not (Other Information Conmnents (Call Registry hie wanted (0 argue aid ask | paid for ihe serviee, et (Giher Information Existing Business oo Relationship jNo po (Olicr infommalion Pre-Reconled Message No (Giher Information Requested Entity Fy Stop CallingComplaint Source [Phone In Regisy? (Constimer First Nae (Consumer Middle Name (Consumer Last Name (Consaimer Addiess, Line 1 (Consumer Address, Line > (Consnmcr Address, City (Constnner Ad [Consumer Address, Slate Name (Consumer Address, ZIP Code (Constimer Phone, Area Code 3, State (Consinner Phone. Number (Company (Company Phone, County Code (Company Phone. A [Company Phon (Gtier Infomation Created Date (Olicr informaiion Complaint Date (Giher Information Product Service Deseription Number (Other Infomation Organization (Giker infomation Complaint Chanel (Oitter Tafonnation Transaction Date (Giher I mination T [Record 93 of 103 fe 38008 biey be) 0) fclearwaner Florida. be) oo [iiebale Tad DiPairels Molina i ae i pe [ori Fa00 /Natiouzd Do Not Call Registry jtional Do Not Call Regisny Web pies TD (Other Information Comments (Othcr Information Existing Business Relationship (Giner I nnation Pre-Recorded Message (Giher Information Requested Entlly © [Stop Calling These ame phone FAXES being sent We've taken our Phone # off mailing list lontine like they suggested. The call hefore this one ws at 3:30am about a hxcck ago and woke us out of a deep sleep. We don't know how they got our number to begin with. Thanks forany help you can provide! No eo ves(Record 94 of 102 ii (Complaint Source |Nalioual Do Noi Call Registry (35006817 IPhone In Registry (Conisaamer First Nate f (Consumer Middle Name (Consumer Last Name (Consamer Address, Line 1 (Consnmier Address, (Consinnior Adios (Consenner Add (Consumer Address, Slate Name (Consumer Address, ZIP Code (Constimer Phone, Area Code 3, State (Constrmer Phone, Number (Company Name [Kelly Heffernan Herballle eee i a: (ov (Teaneaa OLTZ30T0 (Company State Company Pitone, Couny Code (Company Phone, Ai (Company Pion a Code Number (Olicr informaiion Complaint Date [oviza0i0 [ier Tnoraton Product Service ‘Savon Do Nei Call Revisty (Other Infonnation Organization [National Bo Not Cail Registry (Other Injonnation Complaint Channet_ (Web (Other infomation Transaction Dawe DIOR 30TO (Giher Infomation Transaction SHO (Other Infymmation Comments (Othicr Information Existing Business Relationship i fen nnn (Giher Iafmnalion Pre-Recunded Mewsage. No te No (Giher Information Requested Entity of Stop Calling I(Complaint Sours [Phone In Registry Constamer First Nine Middle Name (Consumer Last Name (Consent (Consamer Address, Line 1 (Consumer Address, Line? (Consinner Addtess, Cy (Consunner Address, State (Cousnner Address, Slate Nuare (Califemia [Consumer Address, ZI” Code 616) (Consinmer Phone, Area Code wo (Constnner Phone. Number BO [CompanyName = debalife in Mexico (Company State oC a Code Company Phone, Ai (Company Plo ote ST Number TOTS S600 (Olicr informalion Complaint Date (05/3009 (Giher Information Product Seniee 3 ~ Deseription National Do Not Call Regist (Other Infomation Organization National Do Not Call Regisny (Other Infomnation Complaint Channel (Giker Tafonnation Transaction Date | 15/000 (OiherT oa [Ths Wa reconled message in Spanish so | don't know for sure what is being sei. | ‘Mo not use Herbalife products. Lyet | ~7 ‘wall a week This is u company phone, mination T (Other Information Comments (Other Information Fast Relationship [Siier information Pre Recorded Message es [Oiker Information Requested Eni 0 stop Calling Ne[Record 96 of 103 (Complaint Source [Phouc In Regisny? (Conscamer First Naame [Consumer Middle Name (Consumer Last Name f (Consumer Address, Line > (Consimner Addtess, Cy (Consenner Address, State West Bend (Consumer Address, Ste Name = (Wistomin SS (Consumer Address, ZI” Code (616) (Consumer Phone, Area Code wos (Constnier Phone. Number Bo [CompanyName Sime herbulife marketing company (Company State wa Company Piione, Couny Code t (Company Phone, Ai [Company Phone: Number 403791 [ther Infomation Created Date «(04/19/2017 (Oiker inbmmalion Complaint Date (GN T9007 (Giher Information Product Service Description a Code (aia ‘National Do Not Call Registry i (Other Infomation Organization fational Do Not Call Regisny Lose ee inten eee | (Giher Infomation Complaint Chamel |Web (Giter information Transaction Date (04/10/5087 phe ene ene (Giher Information Transaction TO [Te asked this company and is parent (Other Information Comments [company countless times to stop calling |you, Now I yvish to file a complaint (Other Information Existing Business Fy Relationship ie po (Olicr infommalion Pre-Reconled Message No (Giher Information Requested Entity Fy Stop CallingComplaint Source [Phone In Regisy? (Constimer First Nae (Consumer Middle Name (Consumer Last Name (Consaimer Addiess, Line 1 (Consumer Address, Line > (Consnmcr Address, City (Constnner Ad [Consumer Address, Slate Name (Consumer Address, ZIP Code (Constimer Phone, Area Code 3, State (Consinner Phone. Number (Company (Company Phone, County Code (Company Phone. A [Company Phon (Gtier Infomation Created Date (Olicr informaiion Complaint Date (Giher Information Product Service Deseription Number (Other Infomation Organization (Giker infomation Complaint Chanel (Oitter Tafonnation Transaction Date (Oiberd mation T [Record 97 of 103 foram [Nous Do Noi Call Rog yo 6) be) biey bioy Augusta i (kas be) (6) eT ae a ‘National Do Not Call Registry tional Do Not Call Regisny Web ie Exco) (Other Information Comments originally Comticied the company about earning mosiey frosn flome but ence 1 found out that it was selling Elerbalife 1 requested that the: information and net cail me. Lhave received several cails from them and have reyussted each time that they not call, The caller this evening mage some rude noises und hung up when J told him that Thad requested his company not te all several Hines amd that my number peas on the do not call Hist, Lholieve that the company may have sold my information to others.lover Information Existing Business Relitionship [ier Tatonnation Bre Recorded Stesags [No (Oilicr infomnatson Requested Enilly © Ky Stop Calling[Record 98 of 102 Ret (rosaanse (ComplaintSoue —=———=«WNatdouad Do Noi Cail Regisny Phouc In Regisny (Conisaamer First Nate (Consumer Middle Name (Consumer Last Name [Consainer Adress, Line | Be) (Consumer Address t (Gosimmer Address “Tallandale (Consenner Addh 3, State FL (Consumer Address, State Name (Florida (Cousumer Address, ZI Code (16) (Consatiner Phone, Atew Code wo (Consumer Phone, Number Bo (CompanyName stetbalife | EE, (Company State iF (Company Piione, Country Code ft a Code (Company Phone, Ai (Company Pion a 83361 Number 6719/3008 (Olicr informaiion Complaint Date (06715 2008 (Other Infomation Organization (National Do Not Call Regisuy (Gtier Infonnation Complaint Chamel (Web (OikerinGmnation Transaction Dawe (G6/T9)3008 ech (ier I S000 mation T ransuction pee (Other injommation Cominents (SPEAK SPANISH (Other Information Existing Business q Relationship [Other infomation Pre-Recorded Massage F (Other information Requested Entity | Stop Calling [(piiacces [National Bo Not Y (Consaamier Fist Namne bey (Consumer Middle Name (Consumer Last Name bio) (Consaimer Address, Line 1 bier (Constmmer Address, Eine 3 (Consamnor Address, State C& [Consumer Address, State Name (California (Consumer Address. ZIP Code bier (Constner Phone, Area Code bry (Cousinner Phone, Number bier E Name TSG Munson ~ Home-Based Business ompanty Name \(Herbatie?) (Company Stare nr [Company Phone, Country Code (Company Phone, AreaCode SSUSSs—“‘~*s~s~*~*~* [Company Phone, Numba —S”~=“Ct~izSCSSSSC—“—~sSCS (Oiherifomnation Created Date =a 13/2008 (Other Information Complaint Bate SDE cee Product Service PNatont Do NorCal Ressty (Other Infomation Organization [National Do Not Call Regisuy (Other Infomation Complaint Channel [Web (Other Infynnation Transaction Date 12/13/2008 10:00:00 This person said | requested information fiom a web-site. I never did, She refs (Complaint Source ali Registry [Phone In Registry [Otter Information Transaction Time ho give me the e-mail address on her ist." A company named Quinsteet, Ine. lappears to be selling "fake" e-mail laddrosses attached to rei! phone numbers tand adldresses (0 allow businesses 0 call tind do solivitation, This happened in Noy. with « number of window replacement companies, afl said they got bam e-mail request from me. One Finally hold me the cemail it was NOT even close to my email, He named the firma that bs (Other Information Comments| [bough the fist from as "Quinsteer”, (Giher Infomation Existing Business Relitionship (Oiier infomnalion Pre-Recorded Message (No (Other Information Requested Entity © A [Stop Calling “[Record 100 of 163 ee (Sor (Complaint Source |Natioudl Do Noi Call Registry IPhone In Registry [Consurer First Name Consumer Middle Name \Consumer Last Name. (Consumer Address, Le TG) ee ‘Day Gig (Consumer Address, City Consumer Adtiress City Daly Cy 5, State ies (Consenner Addh (Consnmier Address, (Consumer Address, Slate Name (Califemia (Consumer Address, ZIP Code oe eT (Consanier Phone, Area Code BO) (Constrmer Phone, Number BO (Company Name ([Habalife Dis (Company State Company Pitone, Couny Code (Company Phone, Ai (Company Pion a Code Number (Olicr informaiion Complaint Date (OF70C73006 [ier Tnoraton Product Service ‘Savon Do Noi Call Resisty (Other Infonnation Organization [National Bo Not Call Registry (Other Injonnation Complaint Channel _ (WET (OikerinfGmnation Transaction Dawe 07/06/3006 (Giher Infomation Transaction Ow (Other Infymmation Comments (Othicr Information Existing Business Relationship [Other infomation Pre-Recorded Massage F (Other information Requested Entity | Stop Calling [Asa Consumer Sentine! Network member, you must properly proicet amy information printed, downloude: oratherwise removed from the Network as stated in OMB Memo M-06-16, Please delete or destroy this information within 90 duys unless its use is still required for law enforcement purposes, When destroying. the information you should burn, pulverize, or shred the information saved in paper format and destroy or erase information that has been stved electronically se tht it carmot praeticably be read or reconstructed, Proper erasure of electronic information must inchide the ovencriting or "wiping" of the information from the electro) fhe electra(Coniplaint Sounce IPhone In Regisny? (Coustnmer Firet Name or Mid (Consumer Address, Line 1 bey (Consinmer Adkiness, Line ney (Consumer Address, Cy ilighlands Ranch (Consumer Address, Slate (Consiimer Address, State Name iColonde (Consaimer Address, Z1P Code (Consumer Phone, Aten Cod (Coustier Phone, Number (Company Name (Company State (Company Plione, Counny Code (Company Phone, Area Code 303 (Company Phone, Number (Other Infomation Created Date lo7S 2010 [Other Information Complaint Dive lonisanI0 (Giher Infomation Product Service Description National Do Not Call Registry (Oikcr Infonmation Organization National Do Not Cali Registry (Giier Inionnation Complaint Channel (Other Information Transiction Date (0775-2010 (Other infonuation Transaction Time (3100-00 “The person that ealled was completelyJarrousint and told me the the do not eal ry is a pay service. constantly interrupted me telling me about mate jenhasicemnent products and then bung wp jon me when I told him I would be filing 3 [complaint against him and the company 16 there is amy way to pursue fierther jaction aginst this company I would like to do so. (Other Information Comments (Oiler Information Existing Business Relationship (Other Infomnalion Pre-Reconled Message (Other Tifommation Requested Entity Stop Calling, “[Record 102 oF 103 Rel (Complaint Source IPhone In Registry (Conisaamer First Nate (Consumer Middle Name (Consumer Last Name Tine 1 (Consumer Address, (Concannon Address, (Consinnior Adios (Consenner Add (Consumer Address, Slate Name (Consumer Address, ZIP Code (Consumer Phone, Area Code (Consaimer Phone. Number 3, State Company Company Pitone, Couny Code (Company Phone, Ai (Company Phone, Number (Other nfomnation Created Dawe (Olicr informaiion Complaint Date (Giher Information Product Service Description (Other Infomation Organization (Other Tafonnation Transaction Date (ier I (Other Infymmation Comments ransuction Time mation T (Othicr Information Existing Business Relationship (Giker Taibnnation Pro“Recorded Message [No (Giher Tnibmnation Requested Entiiy wo Stop Calling (Other Infomation Complaint Channel [National Do Not Cail Registry ¥ ey be bey clearwarer FL [Forde ko po btGy ie) Herbalife Ind. DisPatricia Molina FL oar (iabiv ak BUR = po a (ae [oRTSRIG National Do Not Call Registry National Do Not Call Regisny Web oS TAO TF (ebgha fo NoAsa Consumer Sentine! Network member, you must properly proicet amy information printed, downloude: oratherwise removed from the Network as stated in OMB Memo M-06-16, Please delete or destroy this information within 90 duys unless its use is still required for law enforcement purposes, When destroying. the information you should burn, pulverize, or shred the information saved in paper format and destroy or erase information that has been stved electronically se tht it carmot praeticably be read or reconstructed, Proper erasure of electronic information must inchide the ovencriting or "wiping" of the information from the electro) fhe electrashila, 2° SENTINEDewor {Law enforcement source for consumer complaints CIS COMPLAINT (Record 1 of 72 [Reference Number 12549068 (Created Date (01/03/2008 (Complaint Source (Originator Reference Number [FTC Online Complaint Assistant (CIS) (Contact Type (Complaint Data Source (Consumer DNC? IN Entered By (GHORTON [Entered Date (0170372008 [Updated By [JOB: Upd_internet_related Updated Date (0170472008 [Agency Contact Internet [Complaint Date —=*(1222972007 fransactionDate = SCSCSC=«SY (Consumer First Name bo) (Consumer Middle Name (Consumer Last Name bo) (Consumer Salutation [Consumer Address, Line —_—_—((6) [Consumer Address, Tine2 | [Consumer Address, Line3 (Consumer Address, City Fallbrook (Consumer Address, State Code cA [Consumer Address, State Name [California (Consumer Address, Country Code [USA [Consumer Address, Country Name [UNITED STATES. (Consumer Address, ZIP Code (o16) (Consumer Address, ZIP Code (Extension (Consumer Home Phone, Country (Code (Consumer Home Phone, Area Code xo)(Consumer Home Phone, Number [Consumer Work Phone, Country Code | [Consumer Work Phone, Area Code | {Consumer Work Phone, Number | xo) (Consumer Work Phone, Extension (Consumer Fax, Country Code (Consumer Fax, Area Code (Consumer Fax, Number (Consumer Cell Phone, Country Code (Consumer Cell Phone, Area Code {Consumer Cell Phone, Number | (Consumer Email [Consumer Age range SCS [Consumer Military Status [Consumer Complaining Company/Org | ‘company Rane | (Company Name 16) bo) (Online Business Systems (Company Address, Line 1 (Company Address, Line 2 (Company Address, Line 3 (Company Address, City (Company Address, State Code (Company Address, State Name (Company Address, Country Code (Company Address, Country Name (Company Address, ZIP Code (Company Address, ZIP Code [Extension (Company Phone, Country Code (Company Phone, Area Code (Company Phone, Number (Company Phone, Extension (Company Email (Company Website (Company Rep First Name. (Company Rep Middle Name (Company Rep Last Name (Company Rep Salutation (Company Rep Comments(Complaint Info Initial Contact Method (Complaint Info Initial Contact Date [Internet (Other) (Complaint Info Initial Response Method. (Complaint Info Initial Response Date (Complaint Info Amount Requested /Method (Complaint Info Amount Requested iValue 's40.00 (Complaint Info Amount Paid Method (Complaint Info Amount Paid Value (Complaint Info Product Service Code [4006 (Complaint Info Product Service [Description (Complaint Info Law Violation Code Business Opportunities\Work-At-Home Plans DM (Complaint Info Law Violation Description [Complaint Info Statute Code | (Complaint Info Statute Description [Complaint Info Topic Code | {Complaint Info Topic Description —_| ‘Deception/Misrepresentation P [FTC Act See 5 (BCP) ‘Complaint Info Comments (Product Name: herbalife) they keep stringing you along i kept asking about the system what your selling they keep trying to [push you go little further then when i finally ‘found out what their really pitching i told them i want my money back now i cant get lahold of personal coach at all his phone was disconnected and he has wife or somebody lanswering cell phone (Complaint Info CRA Dispute Flag IN (Complaint Info CRA Dispute 45 Days [Flag - FOIA only In(Record 2 of 72 [Reference Number (Created Date (Complaint Source (28686508 12/29/2010 FTC Online Complaint Assistant (CIS) (Originator Reference Number (Consumer Work Phone, Country (Code (Contact Type ‘Complaint (Data Source (Consumer DNC? N [Entered By FTCCIS-FTCUSER [Entered Date 1272972010 [Updated By (Updated Date [Agency Contact Tnternet (Complaint Date 127292010 [Transaction Date ——SSSS—S=0 5/20/2010 (Consumer First Name ©) (Consumer Middle Name (Consumer Last Name 6) (Consumer Salutation [Consumer Address, Line 1 __([b(6) (Consumer Address, Line 2 [Consumer Address, Line3 (Consumer Address, City (Oneida [Consumer Address, State Code (NY [Consumer Address, State Name [New York [Consumer Address, Country Code (USA [Consumer Address, Country Name [UNITED STATES (Consumer Address, ZIP Code 6) (Consumer Address, ZIP Code Extension (Consumer Home Phone, Country (Code [Consumer Home Phone, Area Code _[b(6) [Consumer Home Phone, Number —_[b(6) (Consumer Work Phone, Area Code (Consumer Work Phone, Number (Consumer Work Phone, Extension(Consumer Fax, Country Code (Consumer Fax, Area Code (Consumer Fax, Number (Consumer Cell Phone, Country Code (Consumer Cell Phone, Area Code (Consumer Cell Phone, Number (Company Address, Line 3 (Consumer Email 6) (Consumer Age range 6) (Consumer Military Status (Consumer Military Station (Consumer Complaining (Company/Org (Company Name (Online Bi Systems (Company Address, Line 1 (6946 N Academy Blvd (Company Address, Line 2 #166 (Company Address, City [Company Address, State Code [Company Address, State Name (Company Address, Country Code [Company Address, Country Name (Company Address, ZIP Code (Colorado Springs, CO USA UNITED STATES ‘80918 (Company Address, ZIP Code [Extension (Company Phone, Country Code (Company Phone, Area Code (Company Phone, Number (Company Phone, Extension ‘800 ‘4940085 (Company Email ‘Support @theonlinebusiness.com (Company Website Inttp:/online-business-systems.com/ (Company Rep First Name (Company Rep Middle Name (Company Rep Last Name (Company Rep Salutation (Company Rep Comments (Complaint Info Initial Contact Method (Complaint Info Initial Contact Date (Complaint Info Initial Response [Method ‘Phone (0572072010 Phone: other|Complaint Info Initial Response Date (05/20/2010 (Complaint Info Amount Requested /Method (Complaint Info Amount Requested Value (Complaint Info Amount Paid /Method (Complaint Info Amount Paid Value (Complaint Info Product Service (Code (Complaint Info Product Service Description (Complaint Info Law Violation Code (Complaint Info Law Violation (Description (Complaint Info Statute Code (Complaint Info Statute Description (Complaint Info Topic Code ‘Visa Credit Card 1712 Health Care: Dietary Supplements\Herbal Remedies LB ‘Never Received Merchandise P FIC Act Sec 5 (BCP) pee Ae See 9 PE dt I (Complaint Info Topic Description (Complaint Info Comments Tjust want to inform you about Online Business Systems. This company is ‘marketing Herbalife. I sighned up, but I was very disappointed in the way this company advertises. They advertise on the radio, internet and even sites like Carear Builder dot ‘com, Syracuse Help Wanted dot com and so forth. Their ads only tell you about people's stories in making a lot of money. The only thing they mention is a 3 billion dollar in sales in a (Health and Nutriotn Comany). ‘They don't tell you It's Herbalife. The web site mentions "Herbalife" at the botton of the ‘website. I also noticed on Syracuse Help ‘Wanted dot com they false advertise by "Looking for office assistance, construction workers” and the like, They make it look like ‘a "job opportunity” when it is a business. (Online Business Systems should not be allowed to advertise work from home ‘opportunities on job banks. They are just ‘misleading the public. Online Business ‘Systems doesn't tell you what you will be doing in their “decision package” kit either. ‘The booklet, video and audio cd is the same repetitive stories over and over. They hide " Herbalife". I just wanted to mention the poor advertising that this company uses.(Complaint Info CRA Dispute 45 [Days Flag - FOIA only(Record 3 of 72 [Reference Number (Created Date (Complaint Source (29112585 (oi/isi2011 [BBB CO Colorado Springs ‘Transaction Date (Consumer First Name (Originator Reference Number (0785037019916 (Contact Type (Complaint [Data Source (Organization [DNC? IN [Entered By [BBB-USER [Entered Date (oiis2011 (Updated By [BBBCOCO-USER (Updated Date (oxn172012 [Agency Contact, [External Agency (Complaint Date (o1n2011 oO) (Consumer Middle Name (Consumer Last Name bio) (Consumer Salutation (Consumer Address, Line 2 (Consumer Address, ZIP Code bx) MADERA. ca (California USA (UNITED STATES [o(6) (Consumer Address, ZIP Code [Extension (Consumer Home Phone, Country (Code [Consumer Home Phone, Area Code _ | [Consumer Home Phone, Number | (Consumer Work Phone, Country Code {Consumer Work Phone, Area Code | (Consumer Work Phone, Number bio) xo) EG) bx) (Consumer Work Phone, Extension (Consumer Fax, Country Code(Consumer Fax, Area Code (Consumer Fax, Number (Consumer Cell Phone, Country Code (Consumer Cell Phone, Area Code (Consumer Cell Phone, Number (Consumer Email (Consumer Age range io) (Consumer Military Status (Consumer Military Station (Consumer Complaining Company/Org, (Company Name (Online Business Systems (Company Address, Line | |Company Address, City (Company Address, State Code (Company Address, State Name [6946 N Academy Blvd #166 (COLORADO SPRINGS: ico (Colorado (Company Address, Country Code (Company Address, Country Name (Company Address, ZIP Code (USA UNITED STATES. (s0918 (Company Address, ZIP Code [Extension (Company Phone, Country Code [Company Phone, AreaCode ___| (Company Phone, Number (Company Phone, Extension [Company Email [Company Website | [www.incomeathome.com (Company Rep First Name [Shawn (Company Rep Middle Name (Company Rep Last Name (Company Rep Salutation (Company Rep Comments (Complaint Info Initial Contact Method (Dahl [President (Complaint Info Initial Contact Date (Complaint Info Initial Response /Method (Complaint Info Initial Response Date ‘Complaint Info Amount RequestedMethod (Complaint Info Amount Requested Value (Complaint Info Amount Paid Method (Complaint Info Amount Paid Value (Complaint Info Product Servive Code (Complaint Info Product Service Description (Complaint Info Law Violation Code isiness Opportunities\Work-At- Home (Complaint Info Law Violation Description (Complaint Info Statute Code (Complaint Info Statute Description (Complaint Info Topic Code (Complaint Info Topic Description [T ordered a packet from Online Business [Systems that was to contain a CD and a DVD with information about online businesses. The packet contained the CD land DVD put they were both 99% {testemonials and nothing about actual business there were 14 other pages that I Inever read because after listening to the CD land The DVD I decided I was not interested land read no further. On a separate sheet of paper I discovered that I would be billed [339.95 if I did not cancel in 2 weeks. I did Inot discover this until my credit card was icharged $40.18 plus a $1.20 foreign transaction’ fee from this company. I feel 1 Iwas charged the above fees for nothing and that this is a very deceptive way of doing lbusiness.{ just found out I was charged $40 land change plus an additional iprocessingA?A $1.20 fee because I did not read the fine and I mean fine print on the stuff you sent me. So I paid over $50 to get ja cd and a dvd of testemonials from people land absolutlely no solid ‘how to' info. I think this is a rip off and am going to file a ‘complaint with my credit card carrier and, ithe BBB. Then I find out you are just lanother ‘funnel’ group, Shame on you, you take $50 from people for Inothing..RichardA?A Online Business ‘Systems Reviewsls Online Business Systems a Seam?A?A Online Business(Complaint Info Comments [Systems is a company that works as a lead generation and marketing tools developer for lone of the largest public companies around. If you find yourself at lonline-business-systems.com, you'll notice that there is very litle upfront information about the actual online business opportunity they're offering. This is one of the reasons that some people who are looking for a way {to make money online accuse Online [Business Systems’ marketing techniques as a scam’. Once someone makes their way through the sign up process at their website, they are very surprised when they get to the lend and see what the opportunity really is. 'After you sign up for the work at home information kit you will be charged $9.95 {or shipping and handling. When you receive the kit you will have 14 days to decide if you want to proceed with the [business opportunity, after which you will be charged $39.95 for the kit's only after {this that you find out that the business lopportunity they're looking at is actually the ‘multi level marketing company Herbalife. This is a company that manufactures \vitamins and health supplements and Imarkets them through independent distributors. And Online Business Systems is basically a ‘lead generation’ website for [Herbalife, meaning they find people who are interested in making money and refer them to Herbalife. Many people complain about the Online Business Systems package saying that it doesn't contain useful information, and that i's just basically a bunch of testimonials, There are also many additional [products to buy in order to get your vitamin selling business of the ground. They don't {tell you these things until your coach calls to lexpiain what's really going on.It's because of these shady marketing practices that Online ‘Business Systems is often called a scam. ‘There are many different ways to start an lonline business but you should learn from companies that are forthcoming and don't hide what they really sellThe Inetwork/multi-level marketing industry itself is full of controversy and can be endlessly \debated. By law these types of companies are required to reveal how much and what percentages of their distributors makeImoney.The results reveal that usually less than 5% of people working for companies like Herbalife make a profit and within that less than 1% make above a livable wage. {'m not going to go into a whole argument for or against MLMs here, but understand {that most people do fail to make real money with that sort of setup.If selling Herbalife is lwhat you want to do then that’s your choice, [but know that you don’t have to go through (Online Business Systems to do it. [Technically what OBS is doing is legal and not a scam, I just -~ Additional Comments: (Complaint Info CRA Dispute Flag (Complaint Info CRA Dispute 45 Days Flag - FOIA only(Record 4 of 72 [Reference Number (Created Date (Complaint Source (29112587 (orisr2011 BBB CO Colorado Springs ‘Transaction Date (Consumer First Name (Originator Reference Number (0785037019752, (Contact Type (Complaint [Data Source (Organization [DNC? N [Entered By 'BBB-USER [Entered Date (o17is011 (Updated By BBBCOCO-USER (Updated Date (02/21/2012 [Agency Contact, [External Agency (Complaint Date 12/28/2010 CG) (Consumer Middle Name (Consumer Last Name bi6) (Consumer Salutation (Consumer Address, Line 1 (Consumer Address, Line 2 bio) (Consumer Address, Line 3 (Consumer Address, City [Consumer Address, State Code [Consumer Address, State Name [Consumer Address, Country Code [Consumer Address, Country Name (Consumer Address, ZIP Code NORTH LAS VEGAS INV (Nevada USA UNITED STATES b«6) (Consumer Address, ZIP Code [Extension (Consumer Home Phone, Country (Code (Consumer Home Phone, Area Code (Consumer Home Phone, Number (Consumer Work Phone, Country (Code (Consumer Work Phone, Area Code (Consumer Work Phone, Number (Consumer Work Phone, Extension(Consumer Fax, Country Code (Consumer Fax, Area Code (Consumer Fax, Number (Consumer Cell Phone, Country Code (Consumer Cell Phone, Area Code (Consumer Cell Phone, Number (Consumer Email (bo) (Consumer Age range (Consumer Military Status (Consumer Mititary Station (Consumer Complaining (Company/Org (Company Name (Company Address, Line 1 (Company Address, Line 2 (Company Address, Line 3 (Online Business Systems (6946 N Academy Blvd #166 (Company Address, City COLORADO SPRINGS: (Company Address, State Code (Company Address, State Name (Company Address, Country Code (Company Address, Country Name (Company Address, ZIP Code co (Colorado USA UNITED STATES ‘80918 (Company Address, ZIP Code [Extension (Company Phone, Country Code (Company Phone, Area Code (Company Phone, Number (Company Phone, Extension (Company Email (Company Website {www.incomeathome.com (Company Rep First Name (Company Rep Middle Name (Company Rep Last Name ‘Shawn (Dahl (Company Rep Salutation (Company Rep Comments President (Complaint Info Initial Contact Method (Complaint Info Initial Contact Date (Complaint Info Initial Response [Method|Complaint Info Initial Response Date (Complaint Info Amount Requested /Method (Complaint Info Amount Requested Value (Complaint Info Amount Paid Method (Complaint Info Amount Paid Value (Complaint Info Product Service Code (4006 (Complaint Info Product Service Description (Complaint Info Law Violation Code (Complaint Info Law Violation Description (Complaint Info Statute Code (Complaint Info Statute Description ‘Business Opportunities\Work-At-Home Plans (Complaint Info Topic Code (Complaint Info Topic Description (Complaint Info Comments TThave been looking for a way to earn extra income by working from home. I discovered incomeathome.com. Their site offered an {information package on how to earn income bby working from home. I ordered the [package for $9.95 to cover shipping. | ‘understood the package was going to explain, {this business opportunity and how to make 'money from my home. After receiving the ipackage, there was no information on how to lear money from home, no information labout a product or service I would be providing, no information on how to set up the business, no information about a 'multi-level marketing or Herbalife, and no helpful information whatsoever. What I received was printed literature, a CD, and a DVD that contained nothing but testimonials, and arbitrary statistics. My complaint is false ladvertising, double charge by the representative, and returned product with no refund.Details from my American Express ‘card statement: There were two entries with ithe same information below.Date of purchase: 12/03/2010 Associate: BERNICE, WRONSKI ABBOTSFORD BC Amount of purchase: $9.90MISC FOOD STORE, BERNICE WRONSKI Foreign Spend ‘Amount: 9.95 Canadian DollarsDoing ‘Business As: HERBALIFEMerchant ‘Address: 33321 GEORGE FERGUSONWAY, SUITE 7, ABBOTSFORD, BC, ABBOTSFORD, V2S2L6, CANADAReference Number: 3201033804901 191 40Category: ‘Merchandise & Supplies - Groceries ‘Additional Comments: A full refund of the double charge $9.90 twice ($19.80)A full irefund of the international fees $0.54 (each icharge $0.27)A full refund of the shipping costs to send package back ($4.95)Total refund: $25.29" (Complaint Info CRA Dispute Flag (Complaint Info CRA Dispute 45 Days Flag - FOIA only(Record 5 of 72 'Reference Number (29112649 [CreatedDate —SS=«*( 052011 (Complaint Source BBB CO Colorado Springs (Originator Reference Number [0785037019685 [Contact Type (Complaint (Data Source [Organization DNC? N [Entered By BBB-USER [Entered Date (o1os2011 [Updated By BBBCOCO-USER Updated Date (022172012 [Agency Contact [External Agency (Complaint Date 1272272010 [Transaction Date (Consumer First Name bo) (Consumer Middle Name [Consumer LastName —__(b(6) (Consumer Salutation [Consumer Address, Line 1 __[b(6) (Consumer Address, Line 2 (Consumer Address, Line 3 (Consumer Address, City AUSTIN [Consumer Address, State Code [TX (Consumer Address, State Name [Texas esc | USA (Consumer Address, Country [Name (Consumer Address, ZIP Code UNITED STATES, b(6) (Consumer Address, ZIP Code (Extension (Consumer Home Phone, Country (Code (Consumer Home Phone, Area (Code (Consumer Home Phone, Number (Consumer Work Phone, Country (Code Consumer Work Phone, Arealeo bv) (Consumer Work Phone, Number [b(6) (Consumer Work Phone, (Extension (Consumer Fa , Country Code (Consumer Fax, Area Code (Consumer Fax, Number (Consumer Cell Phone, Country (Code (Consumer Cell Phone, Area (Code (Consumer Cell Phone, Number (Consumer Email ib(6) (Consumer Age range (Consumer Military Status (Consumer Military Station (Consumer Complaining (Company/Org (Company Name [Online Business Systems (Company Address, Line 1 (6946 N Academy Blvd #166 (Company Address, Line 2 (Company Address, Line 3 (Company Address, City (COLORADO SPRINGS (Company Address, State Code [CO (Company Address, State Name [Colorado (Company Address, Country (Code ined [Company Address, County furrep graTES [Name (Company Address, ZIP Code [80918 (Company Address, ZIP Code JExtension (Company Phone, Country Code (Company Phone, Area Code (Company Phone, Number (Company Phone, Extension (Company Email (Company Website ‘www.incomeathome.com, (Company Rep First Name ‘Shawn (Company Rep Middle Name\Company Rep Last Name (Company Rep Salutation (Company Rep Comments [Dahl (President (Complaint Info Initial Contact Method (Complaint Info Initial Contact Date (Complaint Info Initial Response Method (Complaint Info Initial Response [Date (Complaint Info Amount Requested Method (Complaint Info Amount [Requested Value (Complaint Info Amount Paid Method (Complaint Info Amount Paid Value 's39.95 (Complaint Info Product Service (Code /4006 (Complaint Info Product Service [Description (Complaint Info Law Violation (Code ‘Business Opportunities\Work-At-Home Plans (Complaint Info Law Violation Description (Complaint Info Statute Code (Complaint Info Statute [Description (Complaint Info Topic Code (Complaint Info Topic Description Hello, 1 heard a commercial for income at home on Dr. [Laura's am radio show. I went to the website and ‘agreed to pay the $9.95 to get more information about the company. I received an envelope with 2 icd's in them. The cd's contained no information about what the actual company did to make imoney, just more stories of successes. 1 then received a call from the woman assigned to bbe my trainer. It turns our that the income you (could make was selling dietfhealth products [called Herbalife. I certainly would not have (dreamed that this is what the business involved. I(Complaint Info Comments then asled her how to receive a refund. She told ime that if I had teh ce’s original, undamaged packaging I could then send it back for a refund...otherwise I would then be charged an lextra 39.95 to keep the ed 1 went back to the website and it does say something about Herbalife at the very bottom of the page, after scrolling to the end and in the fine print. There is nothing else listed on the site that is noticable to the consumer when first glance on Iteh website about Herbalife and teh extra 39.95 being charged. Thad no idea that 1 was falling for either and trusted that a nationally advertised company ‘would be a good company. They also say they are lendorsed by you. It is really sad that you would lendorse a ‘scam’. I'm sure the folks that sign up do ‘make some money, because they got almost ‘$50.00 from me for sending me a $.50 ed in the ‘mail and tricking me into taking my money. (This really shouldn't be allowed. It is not stated in an obvious way on the website. ‘www. incomeathome.comDesiredSettlementID: RefundProduct_Or_Service: Business lopportunityPurchase_Price: 49.90 —- Additional (Comments: Would like a full refund on $ 49.90 ‘and most importantly...this company to go out of bbusiness and stop tricking people into losing money. (Complaint Info CRA Dispute Flag (Complaint Info CRA Dispute 45 Days Flag - FOIA only(Record 6 of 72 [Reference Number (Created Date (Complaint Source (29112653, (01/07/2011 [BBB CO Colorado Springs ‘Transaction Date (Consumer First Name (Originator Reference Number (0785037019846 (Contact Type (Complaint [Data Source (Organization [DNC? IN [Entered By BBB-USER [Entered Date (0170772011 (Updated By [BBBCOCO-USER (Updated Date (oxn172012 [Agency Contact, [External Agency (Complaint Date (017062011 oO) (Consumer Middle Name (Consumer Last Name bio) (Consumer Salutation (Consumer Address, Line 2 (Consumer Address, ZIP Code bx) (ONEIDA, INY [New York USA (UNITED STATES [o(6) (Consumer Address, ZIP Code [Extension (Consumer Home Phone, Country (Code [Consumer Home Phone, Area Code _| [Consumer Home Phone, Number | (Consumer Work Phone, Country Code {Consumer Work Phone, Area Code | (Consumer Work Phone, Number EG) bx) (Consumer Work Phone, Extension (Consumer Fax, Country Code(Consumer Fax, Area Code (Consumer Fax, Number (Consumer Cell Phone, Country Code (Consumer Cell Phone, Area Code (Consumer Cell Phone, Number (Consumer Email (Consumer Age range io) (Consumer Military Status (Consumer Military Station (Consumer Complaining Company/Org, (Company Name (Online Business Systems (Company Address, Line | |Company Address, City (Company Address, State Code (Company Address, State Name [6946 N Academy Blvd #166 (COLORADO SPRINGS: ico (Colorado (Company Address, Country Code (Company Address, Country Name (Company Address, ZIP Code (USA UNITED STATES. (s0918 (Company Address, ZIP Code [Extension (Company Phone, Country Code [Company Phone, AreaCode ___| (Company Phone, Number (Company Phone, Extension [Company Email [Company Website | [www.incomeathome.com (Company Rep First Name [Shawn (Company Rep Middle Name (Company Rep Last Name (Company Rep Salutation (Company Rep Comments (Complaint Info Initial Contact Method (Dahl [President (Complaint Info Initial Contact Date (Complaint Info Initial Response /Method (Complaint Info Initial Response Date ‘Complaint Info Amount RequestedMethod (Complaint Info Amount Requested Value (Complaint Info Amount Paid Method (Complaint Info Amount Paid Value (Complaint Info Product Service Code (Complaint Info Product Service Description isiness Opportunities\Work-At- Home (Complaint Info Law Violation Code (Complaint Info Law Violation [Description (Complaint Info Statute Code (Complaint Info Statute Description (Complaint Info Topic Code (Complaint Info Topic Description (Complaint Info Comments [Online Business Systems has to be watched. [There is a lot of complaints on the (Complaint Boards and the FTC has a lot of |compaints about Herbalife, Additional |Comments: I Said It! (Complaint Info CRA Dispute Flag (Complaint Info CRA Dispute 45 Days Flag - FOIA only(Record 7 of 72 [Reference Number (Created Date (Complaint Source [29533303 (02/24/2011 [BBB CO Colorado Springs ‘Transaction Date (Consumer First Name (Originator Reference Number (0785037020272, (Contact Type (Complaint [Data Source (Organization [DNC? IN [Entered By BBB-USER [Entered Date (02242011 (Updated By [BBBCOCO-USER (Updated Date (02/26/2012 [Agency Contact, [External Agency (Complaint Date (onisi2011 oO) (Consumer Middle Name (Consumer Last Name bio) (Consumer Salutation (Consumer Address, Line 2 (Consumer Address, ZIP Code bi) vo) [INDEPENDENCE (Mo ur USA (UNITED STATES [o(6) (Consumer Address, ZIP Code [Extension (Consumer Home Phone, Country (Code [Consumer Home Phone, Area Code _ | [Consumer Home Phone, Number | (Consumer Work Phone, Country Code {Consumer Work Phone, Area Code | (Consumer Work Phone, Number bio) xo) EG) bx) (Consumer Work Phone, Extension (Consumer Fax, Country Code(Consumer Fax, Area Code (Consumer Fax, Number (Consumer Cell Phone, Country Code (Consumer Cell Phone, Area Code «oy oO) (Consumer Cell Phone, Number (Consumer Email (Consumer Age range io) (Consumer Military Status (Consumer Military Station (Consumer Complaining Company/Org, (Company Name (Online Business Systems (Company Address, Line | |Company Address, City (Company Address, State Code (Company Address, State Name [6946 N Academy Blvd #166 (COLORADO SPRINGS: ico (Colorado (Company Address, Country Code (Company Address, Country Name (Company Address, ZIP Code (USA UNITED STATES. (s0918 (Company Address, ZIP Code [Extension (Company Phone, Country Code [Company Phone, AreaCode ___| (Company Phone, Number (Company Phone, Extension [Company Email [Company Website | [www.incomeathome.com (Company Rep First Name [Shawn (Company Rep Middle Name (Company Rep Last Name (Company Rep Salutation (Company Rep Comments (Complaint Info Initial Contact Method (Dahl [President (Complaint Info Initial Contact Date (Complaint Info Initial Response /Method (Complaint Info Initial Response Date ‘Complaint Info Amount RequestedMethod (Complaint Info Amount Requested Value (Complaint Info Amount Paid Method Description (Complaint Info Law Violation Code (Complaint Info Amount Paid Value [$600.00 (Complaint Info Product Service Code [4006 (Complaint Info Product Service [Business Opportunities\Work-At Home Pla (Complaint Info Law Violation Description (Complaint Info Statute Code (Complaint Info Statute Description (Complaint Info Topic Code (Complaint Info Topic Description (Complaint Info Comments [Tresponded to a radio ad by signing up lonline and agreeing to pay to receive an {information kit and to receive contact from a |company rep. After the initial presentation | 'was excited about the opportunity but was reluctant to join because of the high cost of membership ($399). I was also informed of ja one-time $100 initial charge and $49.95 recurring monthly charge to use the business Iwebsite. After I was told there would be no {further expenses to utilize the program, I [paid to become @ member. Afterwards, 1 was informed that to ‘climb the ladder of success’ within the company I'd have to sell {thousands of dollars worth of volume points |within one month to advance to the next level of membership. This is usually done by investing thousands of dollars to purchase [Herbalife products for personal use and to luse as the start-up kits for new members. It is highly unreasonable to expect that a new 'member would sell that much Herbalife [product in one month without investing their lown money to do it. Also, I was promised [guidance and one-on-one training and coaching to help get my business started. [After going through the online training, I ‘was counting on the promised coaching but Iwas completely abandoned for about three 'months while I continue to pay various charges for various websites associate with the business. My complaint is in regard tothe unfulfilled pre-membership promises of ino further charges as well as personalized lcoaching. It was presented to me as if I ‘wouldn't have to pay anything else and that I'd have a coaching every step of the way. I 'would have NEVER signed up if I'd been told that I'd need to invest more money past the initial fees, or if 'd known I'd be left on Imy own past the first two or three weeks. 1 {eel tricked into joining and I'm very lunhappy with the product and service I received.DesiredSettlementID: [RefundProduct_Or_Service: Membership to lonline business systems associated wit herbalifeOrder_Number: 101056727Purchase_Price: 399.00 --- |Adgitional Comments: Refund of the money ost in this bad investment.’ (Complaint Info CRA Dispute Flag (Complaint Info CRA Dispute 45 Days lag - FOIA only(Record 8 of 72 [Reference Number (Created Date (Complaint Source (29533315 (02/08/2011 [BBB CO Colorado Springs ‘Transaction Date (Consumer First Name (Originator Reference Number (0785037020201 (Contact Type (Complaint [Data Source (Organization [DNC? IN [Entered By [BBB-USER [Entered Date (orsos2011 (Updated By [BBBCOCO-USER (Updated Date (ox/1072012 [Agency Contact, [External Agency (Complaint Date (0770872011 oO) (Consumer Middle Name (Consumer Last Name bio) (Consumer Salutation (Consumer Address, Line 2 (Consumer Address, ZIP Code bx) REDDING ca (California USA (UNITED STATES [o(6) (Consumer Address, ZIP Code [Extension (Consumer Home Phone, Country (Code [Consumer Home Phone, Area Code _| [Consumer Home Phone, Number | (Consumer Work Phone, Country Code [Consumer Work Phone, Area Code | (Consumer Work Phone, Number (Consumer Work Phone, Extension (Consumer Fax, Country Code(Consumer Fax, Area Code (Consumer Fax, Number (Consumer Cell Phone, Country Code (Consumer Cell Phone, Area Code (Consumer Cell Phone, Number (Consumer Email (Consumer Age range io) (Consumer Military Status (Consumer Military Station (Consumer Complaining Company/Org, (Company Name (Online Business Systems (Company Address, Line | |Company Address, City (Company Address, State Code (Company Address, State Name [6946 N Academy Blvd #166 (COLORADO SPRINGS: ico (Colorado (Company Address, Country Code (Company Address, Country Name (Company Address, ZIP Code (USA UNITED STATES. (s0918 (Company Address, ZIP Code [Extension (Company Phone, Country Code [Company Phone, AreaCode ___| (Company Phone, Number (Company Phone, Extension [Company Email [Company Website | [www.incomeathome.com (Company Rep First Name [Shawn (Company Rep Middle Name (Company Rep Last Name (Company Rep Salutation (Company Rep Comments (Complaint Info Initial Contact Method (Dahl [President (Complaint Info Initial Contact Date (Complaint Info Initial Response /Method (Complaint Info Initial Response Date ‘Complaint Info Amount RequestedMethod (Complaint Info Amount Requested Value (Complaint Info Amount Paid Method (Complaint Info Amount Paid Value (Complaint Info Product Servive Code (Complaint Info Product Service Description (Complaint Info Law Violation Code isiness Opportunities\Work-At- Home (Complaint Info Law Violation Description (Complaint Info Statute Code (Complaint Info Statute Description (Complaint Info Topic Code (Complaint Info Topic Description [MLM marketing scheme. They won't reveal their product is Hebalife, which is a pyramid lorganization that gets much of its money {rom ‘new’ distributor investors, who lose, instead of make money with this scam.I lentered my email, but no other info, to find lout what the product was. But, instead, they Jbegan inundating me with email after email, telling me about how to be a successful person, but NEVER telling me what was the [product I would be expected to buy and sell [They asked me to tell them why T would not respond further. So, I did, but they simply ignored my legitimate Email response to them. Just kept getting more and more lcomputer-generated Emails from Tanya Davis, that ignored my response.(I also started getting hordes of other Spam Emails, {rom other sources, after that. So, I suspect they also make money by selling Email laddresses, that are entered at their website, lby those making honest inquiries. )Instead, they wanted me to send them almost $50 to lbuy a packet from them. If one does that, they still won't reveal what the product is. ‘The scheme requires considerably more investment by the suckers that respond to their website, before the sucker ever finds lout what the product is (Herbalife Vitamins), lor how he is supposed to sell it, to recoup ithe money. It is NEVER revealed to him. that the Herbalife market was fully saturated(Complaint Info Comments with distributors years ago, nor that most |dropped out after losing money (not making 'money) by joining up with Herballife. Nor, that with so many money-losing distributors Irying to dump the products they were required to buy, that the market is swamped with Herbalife products being sold at prices, {far-below what each new distributor has to pay for them (check Ebay and other such sites, for the ‘dumping’ prices.) Nor, that the iproduct claims to help consumers lose ‘weight, which is a total scam, without any scientific evidence at all to support that {fraudulent claim. (Herbalife used to have lephedrine in its weight-loss, body-building capsules, but had to take it out, because it |was so dangerous). Without that ingredient, there is no scientific evidence that the jproduct actually helps the consumer lose |weight. Nor do they reveal that a great percentage of the prices charged for their iproducts, goes to MLM commissions, and not for the cost of the product itself.Nor do they reveal that itis an illegal pyramid Imarketing scheme, that charges prices far, far higher for the actual products, than one has to pay for competitive brands in local stores (because so many levels of |commission have to be paid). am astounded {that a scam organization like this claims to have your BBB Plus A rating? Is that for real? Did you bother to investigate how this icompany actually operates and how many sucker new distributors get ripped off by’ tthem?The only way that one can really make money with this company, is to join them in their scheme of recruiting new {distributors that have to invest’ considerable |sums of money, before they finally realize it is almost impossible to sell the Herbalife products, in a profitable way that is also an lethical way. There is a long history of both criminal and civil court cases against this MLM pyramid marketing scheme. BBB should know above all others, that their tactics are immoral, dishonest and that most. |who respond to their offer to enable you to make money from your home,’ will end up losing considerable sums of their own Imoney, not making any.Herbalife executives iget rich by ripping off masses of new suckers, That is how it works and BBBshould be condemning that kind of loperation; not recommending it so that the |ctooks can keep ripping off innocent ones, Iwho really want to make an honest buck. ~~ |Adgitional Comments: I ask that you remove {your BBB rating and stop them from ‘claiming that you approve their fraudulent Imarketing scheme. You should be openly |condemning this organization, as you should Jall MLM scam operations.{ am sure you are aware of the constant claim (Complaint Info CRA Dispute Flag (Complaint Info CRA Dispute 45 Days Flag - FOIA only(Record 9 of 72 [Reference Number (Created Date (Complaint Source (29929712 (03/11/2011 [BBB CO Colorado Springs ‘Transaction Date (Consumer First Name (Originator Reference Number (0785037020503 (Contact Type (Complaint [Data Source (Organization [DNC? IN [Entered By [BBB-USER [Entered Date (0371172011 (Updated By [BBBCOCO-USER (Updated Date (02/26/2012 [Agency Contact, [External Agency (Complaint Date (0370772011 oO) (Consumer Middle Name (Consumer Last Name bio) (Consumer Salutation (Consumer Address, Line 2 (Consumer Address, ZIP Code bx) [ALEXANDER INC [North Carolina USA (UNITED STATES [o(6) (Consumer Address, ZIP Code [Extension (Consumer Home Phone, Country (Code [Consumer Home Phone, Area Code _| [Consumer Home Phone, Number | (Consumer Work Phone, Country Code [Consumer Work Phone, Area Code | (Consumer Work Phone, Number (Consumer Work Phone, Extension (Consumer Fax, Country Code(Consumer Fax, Area Code (Consumer Fax, Number (Consumer Cell Phone, Country Code (Consumer Cell Phone, Area Code (Consumer Cell Phone, Number (Consumer Email (Consumer Age range io) (Consumer Military Status (Consumer Military Station (Consumer Complaining Company/Org, (Company Name (Online Business Systems (Company Address, Line | |Company Address, City (Company Address, State Code (Company Address, State Name [6946 N Academy Blvd #166 (COLORADO SPRINGS: ico (Colorado (Company Address, Country Code (Company Address, Country Name (Company Address, ZIP Code (USA UNITED STATES. (s0918 (Company Address, ZIP Code [Extension (Company Phone, Country Code [Company Phone, AreaCode ___| (Company Phone, Number (Company Phone, Extension [Company Email [Company Website | [www.incomeathome.com (Company Rep First Name [Shawn (Company Rep Middle Name (Company Rep Last Name (Company Rep Salutation (Company Rep Comments (Complaint Info Initial Contact Method (Dahl [President (Complaint Info Initial Contact Date (Complaint Info Initial Response /Method (Complaint Info Initial Response Date ‘Complaint Info Amount RequestedMethod (Complaint Info Amount Requested Value (Complaint Info Amount Paid Method (Complaint Info Amount Paid Value (Complaint Info Product Servive Code (Complaint Info Product Service Description isiness Opportunities\Work-At- Home (Complaint Info Law Violation Code (Complaint Info Law Violation Description (Complaint Info Statute Code (Complaint Info Statute Description (Complaint Info Topic Code (Complaint Info Topic Description (Complaint Info Comments (Complaint Info CRA Dispute Flag [Payment was made to Online Business ‘Systems through Jane Musgrove for lemployent in selling Herbalife Products. Was told that I could request my money lback at any time if this program did not Iwork for me. It did not. I requested my Imoney back and was told that was not [possible and all communication has been [closed to Online Business Systems. All| |want is to be refunded for the charges to Jane Musgrove. The CardService charge for '$50.00 was to use their Merchant Account System that was completely unnecessary. ‘The other costs are for a $399.00 training Imanual and Decision Package. Have lofferend to return these items for my refund land OBS has not replied, Distributorship papers are with Herbalife, Int |Adgitional Comments: Want the money paid lout to the company Online Business ‘Systems Paid back in full. That's all.” (Complaint Info CRA Dispute 45 Day: [Flag - FOIA only[Record 10 of 72 [Reference Number (Created Date (Complaint Source (29929737 (03/22/2011 [BBB CO Colorado Springs ‘Transaction Date (Consumer First Name (Originator Reference Number (0785037020350 (Contact Type (Complaint [Data Source (Organization [DNC? IN [Entered By [BBB-USER [Entered Date (0372272011 (Updated By [BBBCOCO-USER (Updated Date (oxn172012 [Agency Contact, [External Agency (Complaint Date (072272011 oO) (Consumer Middle Name (Consumer Last Name bio) (Consumer Salutation (Consumer Address, Line 2 (Consumer Address, ZIP Code bx) MEDFORD (oR (Oregon USA (UNITED STATES [bie (Consumer Address, ZIP Code [Extension (Consumer Home Phone, Country (Code [Consumer Home Phone, Area Code _| [Consumer Home Phone, Number | (Consumer Work Phone, Country Code {Consumer Work Phone, Area Code | (Consumer Work Phone, Number EG) bx) (Consumer Work Phone, Extension (Consumer Fax, Country Code(Consumer Fax, Area Code (Consumer Fax, Number (Consumer Cell Phone, Country Code (Consumer Cell Phone, Area Code (Consumer Cell Phone, Number (Consumer Email (Consumer Age range io) (Consumer Military Status (Consumer Military Station (Consumer Complaining Company/Org, (Company Name (Online Business Systems (Company Address, Line | |Company Address, City (Company Address, State Code (Company Address, State Name [6946 N Academy Blvd #166 (COLORADO SPRINGS: ico (Colorado (Company Address, Country Code (Company Address, Country Name (Company Address, ZIP Code (USA UNITED STATES. (s0918 (Company Address, ZIP Code [Extension (Company Phone, Country Code [Company Phone, AreaCode ___| (Company Phone, Number (Company Phone, Extension [Company Email [Company Website | [www.incomeathome.com (Company Rep First Name [Shawn (Company Rep Middle Name (Company Rep Last Name (Company Rep Salutation (Company Rep Comments (Complaint Info Initial Contact Method (Dahl [President (Complaint Info Initial Contact Date (Complaint Info Initial Response /Method (Complaint Info Initial Response Date ‘Complaint Info Amount RequestedMethod (Complaint Info Amount Requested Value (Complaint Info Amount Paid Method (Complaint Info Amount Paid Value (Complaint Info Product Servive Code (Complaint Info Product Service Description (Complaint Info Law Violation Code isiness Opportunities\Work-At- Home (Complaint Info Law Violation Description (Complaint Info Statute Code (Complaint Info Statute Description (Complaint Info Topic Code (Complaint Info Topic Description (Complaint Info Comments (Complaint Info CRA Dispute Flag [The advertisement described a kit representing a value in exchange for my money. The so-called kit was mere well iproduced testimonials. The amount was [$9.95 which won't break me, but to me and lothers this is a SCAM. AIll they are doing is recruiting for Herbalife a business I choose to avoid. They use obscurity to promote and Imake money from the process of advertising itself and the tout that they are members in \good standing of the BBB. Were t not for the BBB mention, I would never have opted in, --- Additional Comments: I wonder if this is legal? If itis perhaps it should be [proposed to legislators that a recruiting |campaign be forced to reveal what lies lbeneath the surface otherwise it is pure nonsense and in my view FRAUD!” (Complaint Info CRA Dispute 45 Days Flag - FOIA only(Record 11 of 72 [Reference Number (Created Date (Complaint Source (29929787 (03/08/2011 [BBB CO Colorado Springs ‘Transaction Date (Consumer First Name (Originator Reference Number (0785003702027 (Contact Type (Complaint [Data Source (Organization [DNC? IN [Entered By [BBB-USER [Entered Date (03/0872011 (Updated By [BBBCOCO-USER (Updated Date (02/26/2012 [Agency Contact, [External Agency (Complaint Date (onisi2011 oO) (Consumer Middle Name (Consumer Last Name bio) (Consumer Salutation (Consumer Address, Line 2 (Consumer Address, ZIP Code bx) MIRAMAR (FL [Florida USA (UNITED STATES [o(6) (Consumer Address, ZIP Code [Extension (Consumer Home Phone, Country (Code [Consumer Home Phone, Area Code _ | [Consumer Home Phone, Number | (Consumer Work Phone, Country Code [Consumer Work Phone, Area Code | (Consumer Work Phone, Number bio) xo) (Consumer Work Phone, Extension (Consumer Fax, Country Code(Consumer Fax, Area Code (Consumer Fax, Number (Consumer Cell Phone, Country Code (Consumer Cell Phone, Area Code (Consumer Cell Phone, Number (Consumer Email (Consumer Age range io) (Consumer Military Status (Consumer Military Station (Consumer Complaining Company/Org, (Company Name (Online Business Systems (Company Address, Line | |Company Address, City (Company Address, State Code (Company Address, State Name [6946 N Academy Blvd #166 (COLORADO SPRINGS: ico (Colorado (Company Address, Country Code (Company Address, Country Name (Company Address, ZIP Code (USA UNITED STATES. (s0918 (Company Address, ZIP Code [Extension (Company Phone, Country Code [Company Phone, AreaCode ___| (Company Phone, Number (Company Phone, Extension [Company Email [Company Website | [www.incomeathome.com (Company Rep First Name [Shawn (Company Rep Middle Name (Company Rep Last Name (Company Rep Salutation (Company Rep Comments (Complaint Info Initial Contact Method (Dahl [President (Complaint Info Initial Contact Date (Complaint Info Initial Response /Method (Complaint Info Initial Response Date ‘Complaint Info Amount RequestedMethod (Complaint Info Amount Requested Value (Complaint Info Amount Paid Method (Complaint Info Amount Paid Value [339.95 (Complaint Info Product Servive Code '4006 (Complaint Info Product Service Description (Complaint Info Law Violation Code isiness Opportunities\Work-At- Home (Complaint Info Law Violation Description (Complaint Info Statute Code (Complaint Info Statute Description (Complaint Info Topic Code (Complaint Info Topic Description ‘Complaint Info Comments [ordered a kit from Incomeathome.com. I paid 9.95 on January 9th. I was contacted by [Debbie Kallevig from Minnesota and she said I had to watch the DVD in the kit and Imake an appointment with her. I watched {the DVD and no information about the kind lof business yet. I made and appointmnt and Imy wife and I talked to her. We told her we had the speaker phone and she said it was (OK. In this conversation she explained that [you have to work hard and you get leads to Sell Herbalife. Someone above you gives lyou the leads. She also said I could become ja leader and have my own people getting leads. She did not explain what happens in ‘my team leader drops. During the phone conversation she called another number and. had a recording to explain the business. It was just to say I would make a lot of money land it explain the leadership system. It ‘sounded like the pyramid scam to me, Well 1 {told her I did not want the business she never ‘mentioned I had to return the kit. I thought that was the end of it so I threw the kit laway. Today, I see my bank statement and I have a charge for $39.95. I called Debbie land she said it was the price of the kit. fT return the kit I would get the money back. Who keeps a kit if you are not doing [business with them? My wife called Tater to lask about the $9.95 because when they ladvertise they make it look like that's the(Complaint Info CRA Dispute Flag (Complaint Info CRA Dispute 45 Days Flag - FOIA only price of the kit. Debbie said it was the Shipping charges. Well, I want my $39.95 back since I was never told that this was the actual price of the kit. My wife was present during the phone conversation and we told [Debbie we had the speaker phone when we talked to her the first time, and she agreed to it. I feel BBB should look closely into this icompany because it is obvious it is a pyramid scam to me. Thank {you DesiredSettlementID: 'RefundProduct_Or_Service: A kit to lencourage you to be part of the company. [They don’ tell you what you are sellingPurchase_Price: 39.95 —- Additional |Comments: I want my $39.95 back since I |was not told that I was purchasing the kit for that price. I paid $9.95 and the kit was sent {o me. I was not told that the price I paid was just the shipping.’(Record 12 of 72, [Reference Number (Created Date (Complaint Source [30388296 (oavi972011 [BBB CO Colorado Springs ‘Transaction Date (Consumer First Name (Originator Reference Number (0785037020703 (Contact Type (Complaint [Data Source (Organization [DNC? IN [Entered By BBB-USER [Entered Date (oario72011 (Updated By [BBBCOCO-USER (Updated Date (02/26/2012 [Agency Contact, [External Agency (Complaint Date (0372472011 oO) (Consumer Middle Name (Consumer Last Name bio) (Consumer Salutation (Consumer Address, Line 2 (Consumer Address, ZIP Code bx) um INY [New York USA (UNITED STATES [o(6) A (Consumer Address, ZIP Code [Extension (Consumer Home Phone, Country (Code [Consumer Home Phone, Area Code _| [Consumer Home Phone, Number | (Consumer Work Phone, Country Code {Consumer Work Phone, Area Code | (Consumer Work Phone, Number EG) bx) (Consumer Work Phone, Extension (Consumer Fax, Country Code(Consumer Fax, Area Code (Consumer Fax, Number (Consumer Cell Phone, Country Code (Consumer Cell Phone, Area Code (Consumer Cell Phone, Number (Consumer Email (Consumer Age range io) (Consumer Military Status (Consumer Military Station (Consumer Complaining Company/Org, (Company Name (Online Business Systems (Company Address, Line | |Company Address, City (Company Address, State Code (Company Address, State Name [6946 N Academy Blvd #166 (COLORADO SPRINGS: ico (Colorado (Company Address, Country Code (Company Address, Country Name (Company Address, ZIP Code (USA UNITED STATES. (s0918 (Company Address, ZIP Code [Extension (Company Phone, Country Code [Company Phone, AreaCode ___| (Company Phone, Number (Company Phone, Extension [Company Email [Company Website | [www.incomeathome.com (Company Rep First Name [Shawn (Company Rep Middle Name (Company Rep Last Name (Company Rep Salutation (Company Rep Comments (Complaint Info Initial Contact Method (Dahl [President (Complaint Info Initial Contact Date (Complaint Info Initial Response /Method (Complaint Info Initial Response Date ‘Complaint Info Amount RequestedMethod (Complaint Info Amount Requested Value (Complaint Info Amount Paid Method (Complaint Info Amount Paid Value (Complaint Info Product Servive Code (Complaint Info Product Service Description (Complaint Info Law Violation Code isiness Opportunities\Work-At- Home (Complaint Info Law Violation Description (Complaint Info Statute Code (Complaint Info Statute Description (Complaint Info Topic Code (Complaint Info Topic Description ‘Complaint Info Comments (They advertise as a Work from Home [Business but the only way they tell you what [product you will be selling is when you pay them $9.95+ 2.00 ship charge. I even called the phone number given on the web site to {ind out first what the product was and they ‘would not tell me. The customer representative said I would have to commit to the $9.95 chrg. & I will get a kit that will then tell me what it is! Which I did. I need |work. I found out it was Herbalife. Iam not interested in selling Herbalife, want to send the kit back and now find that even though lyou have a 15 day period to send it back w/o lbeing charged an additional $39.95, this company never enclosed a return postage label so THEY would be responsible to cover the return postage and not have it icome out of my pocket again.I feel they intentionally withhold information, charge {you to find out who they are, and if your not {quick enough sending it back, they will put lanother 39.95 on you credit card. |Adgitional Comments: First: No one, including myself, should be charged anything to find out the name of the ‘company whose product they would be selling They deliberately withhold the name lof the product. Second, I am disputing the return postage fee under the circumstance." (Complaint Info CRA Dispute Flag\Complaint Info CRA Dispute 45 Days Flag - FOIA only[Record 13 of 72 [Reference Number (Created Date (Complaint Source [30388396 (04/25/2011 [BBB CO Colorado Springs ‘Transaction Date (Consumer First Name (Originator Reference Number (0785037020985 (Contact Type (Complaint [Data Source (Organization [DNC? IN [Entered By [BBB-USER [Entered Date (0472572011 (Updated By [BBBCOCO-USER (Updated Date (oxn172012 [Agency Contact, [External Agency (Complaint Date (0471672011 oO) (Consumer Middle Name (Consumer Last Name bio) (Consumer Salutation (Consumer Address, Line 2 (Consumer Address, ZIP Code bi) vo) [MIDDLETOWN (cr (Connecticut USA (UNITED STATES [o(6) (Consumer Address, ZIP Code [Extension (Consumer Home Phone, Country (Code [Consumer Home Phone, Area Code _| [Consumer Home Phone, Number | (Consumer Work Phone, Country Code {Consumer Work Phone, Area Code | (Consumer Work Phone, Number EG) bx) (Consumer Work Phone, Extension (Consumer Fax, Country Code(Consumer Fax, Area Code (Consumer Fax, Number (Consumer Cell Phone, Country Code (Consumer Cell Phone, Area Code (Consumer Cell Phone, Number (Consumer Email (Consumer Age range io) (Consumer Military Status (Consumer Military Station (Consumer Complaining Company/Org, (Company Name (Online Business Systems (Company Address, Line | |Company Address, City (Company Address, State Code (Company Address, State Name [6946 N Academy Blvd #166 (COLORADO SPRINGS: ico (Colorado (Company Address, Country Code (Company Address, Country Name (Company Address, ZIP Code (USA UNITED STATES. (s0918 (Company Address, ZIP Code [Extension (Company Phone, Country Code [Company Phone, AreaCode ___| (Company Phone, Number (Company Phone, Extension [Company Email [Company Website | [www.incomeathome.com (Company Rep First Name [Shawn (Company Rep Middle Name (Company Rep Last Name (Company Rep Salutation (Company Rep Comments (Complaint Info Initial Contact Method (Dahl [President (Complaint Info Initial Contact Date (Complaint Info Initial Response /Method (Complaint Info Initial Response Date ‘Complaint Info Amount RequestedMethod (Complaint Info Amount Requested Value (Complaint Info Amount Paid Method (Complaint Info Amount Paid Value (Complaint Info Product Servive Code (Complaint Info Product Service Description (Complaint Info Law Violation Code isiness Opportunities\Work-At- Home (Complaint Info Law Violation Description (Complaint Info Statute Code (Complaint Info Statute Description (Complaint Info Topic Code (Complaint Info Topic Description (Complaint Info Comments lin February of this year, [looked into joining incomeathome.com. I received that starting package with the dvd included and Imade contact with the recruiter, Arra Nelsen (arranelsen@ live.com), We went over the steps and I paid the $199.95 to continue through the process, which included being sent product from Herballife. After [had 'watched the second part of the dvd, I began to shy away from the business after I learned. lhow much effort and money would be lemployed and after speaking with Arra [Nelsen and her coach Denise I decided to halt any further action. In my e-mail ‘correspondence with Arra 1 apologized for having wasted her time and kindly requested ja refund. On February 26 in an e-m ladvised me to reject the packages containing the herbalife trail products and they would be returned to her so that she could refund [$179.95 to my account (which is the amount | paid to them minus shipping). On March 121, Arra confirmed to me that she did receive the packages that were sent back to lher and she assured me that the $179.95 'would be deposited in my account in a few ldays. However, over the weeks since then I lended up emailing her to ask why the refund has not yet gone through. She kept assuring. Ime that it would go through. Finally, this past week in an e-mail dated April 11, 1 |wrote to Arma giving her one last opportunity(Complaint Info CRA Dispute Flag (Complaint Info CRA Dispute 45 Days [Flag - FOIA only to resolve this problem, I have not received ja response and so I have no choice but to lassume that the e-mail was totally ignored land that there never was an intention to refund the money as she stated she would in jan e-mail dated February 26. -- Additional (Comments: All that Iam asking is that the [$179.95 is refunded to me as it was, |promised by one of your personal istributors,”[Record 14 of 72 [Reference Number (Created Date (Complaint Source [30388416 (04/12/2011 [BBB CO Colorado Springs ‘Transaction Date (Consumer First Name (Originator Reference Number (0785037020673 (Contact Type (Complaint [Data Source (Organization [DNC? IN [Entered By [BBB-USER [Entered Date (oa7i22011 (Updated By [BBBCOCO-USER (Updated Date (02/26/2012 [Agency Contact, [External Agency (Complaint Date (0372172011 oO) (Consumer Middle Name (Consumer Last Name bio) (Consumer Salutation (Consumer Address, Line 2 (Consumer Address, ZIP Code bx) ELGIN Tx (Texas USA (UNITED STATES [o(6) (Consumer Address, ZIP Code [Extension (Consumer Home Phone, Country (Code [Consumer Home Phone, Area Code _| [Consumer Home Phone, Number | (Consumer Work Phone, Country Code {Consumer Work Phone, Area Code | (Consumer Work Phone, Number EG) bx) (Consumer Work Phone, Extension (Consumer Fax, Country Code(Consumer Fax, Area Code (Consumer Fax, Number (Consumer Cell Phone, Country Code (Consumer Cell Phone, Area Code (Consumer Cell Phone, Number (Consumer Email (Consumer Age range io) (Consumer Military Status (Consumer Military Station (Consumer Complaining Company/Org, (Company Name (Online Business Systems (Company Address, Line | |Company Address, City (Company Address, State Code (Company Address, State Name [6946 N Academy Blvd #166 (COLORADO SPRINGS: ico (Colorado (Company Address, Country Code (Company Address, Country Name (Company Address, ZIP Code (USA UNITED STATES. (s0918 (Company Address, ZIP Code [Extension (Company Phone, Country Code [Company Phone, AreaCode ___| (Company Phone, Number (Company Phone, Extension [Company Email [Company Website | [www.incomeathome.com (Company Rep First Name [Shawn (Company Rep Middle Name (Company Rep Last Name (Company Rep Salutation (Company Rep Comments (Complaint Info Initial Contact Method (Dahl [President (Complaint Info Initial Contact Date (Complaint Info Initial Response /Method (Complaint Info Initial Response Date ‘Complaint Info Amount RequestedMethod (Complaint Info Amount Requested Value (Complaint Info Amount Paid Method (Complaint Info Amount Paid Value (Complaint Info Product Servive Code (Complaint Info Product Service Description isiness Opportunities\Work-At- Home (Complaint Info Law Violation Code (Complaint Info Law Violation Description (Complaint Info Statute Code (Complaint Info Statute Description (Complaint Info Topic Code (Complaint Info Topic Description (Complaint Info Comments (Ordered a decision pack. Had 14 days to return. If not returned 14 days they will charge credit card. Returned within 14-days, ‘but charged my credit card for $39.95. [Requested they reverse charges, said they ‘would on Match 17th, 2011. Charged have Inot been reverse, Was told charge would be reversed March 21, 2011, Not charge reversed yet.Dealing with Mark LLiebermanIndependent Herbalife Distrbiutor718 650-1480 -- Additional |Comments: Want my $39.95 back. (Complaint Info CRA Dispute Flag (Complaint Info CRA Dispute 45 Days Flag - FOIA only(Record 15 of 72 [Reference Number (Created Date (Complaint Source (30388427 (04/18/2011 [BBB CO Colorado Springs ‘Transaction Date (Consumer First Name (Originator Reference Number (0785037020677 (Contact Type (Complaint [Data Source (Organization [DNC? IN [Entered By [BBB-USER [Entered Date (oa7is72011 (Updated By [BBBCOCO-USER (Updated Date (02/26/2012 [Agency Contact, [External Agency (Complaint Date (0372272011 oO) (Consumer Middle Name (Consumer Last Name bio) (Consumer Salutation (Consumer Address, Line 2 (Consumer Address, ZIP Code bx) POST FALLS (ip [idaho USA (UNITED STATES [o(6) (Consumer Address, ZIP Code [Extension (Consumer Home Phone, Country (Code [Consumer Home Phone, Area Code _| [Consumer Home Phone, Number | (Consumer Work Phone, Country Code {Consumer Work Phone, Area Code | (Consumer Work Phone, Number EG) bx) (Consumer Work Phone, Extension (Consumer Fax, Country Code(Consumer Fax, Area Code (Consumer Fax, Number (Consumer Cell Phone, Country Code (Consumer Cell Phone, Area Code (Consumer Cell Phone, Number (Consumer Email (Consumer Age range io) (Consumer Military Status (Consumer Military Station (Consumer Complaining Company/Org, (Company Name (Online Business Systems (Company Address, Line | |Company Address, City (Company Address, State Code (Company Address, State Name [6946 N Academy Blvd #166 (COLORADO SPRINGS: ico (Colorado (Company Address, Country Code (Company Address, Country Name (Company Address, ZIP Code (USA UNITED STATES. (s0918 (Company Address, ZIP Code [Extension (Company Phone, Country Code [Company Phone, AreaCode ___| (Company Phone, Number (Company Phone, Extension [Company Email [Company Website | [www.incomeathome.com (Company Rep First Name [Shawn (Company Rep Middle Name (Company Rep Last Name (Company Rep Salutation (Company Rep Comments (Complaint Info Initial Contact Method (Dahl [President (Complaint Info Initial Contact Date (Complaint Info Initial Response /Method (Complaint Info Initial Response Date ‘Complaint Info Amount RequestedMethod (Complaint Info Amount Requested Value (Complaint Info Amount Paid Method (Complaint Info Amount Paid Value (Complaint Info Product Servive Code (Complaint Info Product Service Description (Complaint Info Law Violation Code isiness Opportunities\Work-At- Home (Complaint Info Law Violation Description (Complaint Info Statute Code (Complaint Info Statute Description (Complaint Info Topic Code (Complaint Info Topic Description (Complaint Info Comments [Thave heard on the radio about jincomeathome.com for months. So one day [was going to check it out. All they talk labout is all this money you make at home. ‘They never tell you what it is. They talk labout their great rating with the BBB. After registering on the web site for the ‘free’ jinformtion pack ( and giving them my credit icatd info) I was listening to the video testimonials. One lady slipped up and Imentioned the name Online Marketing ‘Systems. I googled that and found out it was Herbalife. They overnighted their info pack to me. It too just talks about all this money lyou can make, Thomas Blackwood gives me fa call a couple of days later. I mentioned that I did not like the vail of secrecy in the ladvertisements. After I told him no I did not |want to pursue this ‘opportunity’ he would Inot give up his sales tactics. I told I was not {going to treat my friends and family this way. He would not give up so hung up. A {few days later I emailed bim asking for instructions for how to return this {information packet and avoid the $39.95 charge. I remembered from the web site I had 90 days to return it for free. It turns out that no Thad 14 days to return it, I received the packet on or about Feb 09. Per the USPS {racking email that I have a copy of it was delivered on 2/28/11, USPS Priority mail {ook 6 days for the delivery from 2/22 to228. That is longer than 14 days. What 1am lupset about is the deceptive advertising, the '$9.95 charge to send me the information packet and the $39.95 charge for being a Hew days late on sending it back in unused condition, Blackwood's phone number is '760 297 4067DesiredSettlementID: Other (requires explanation) — Additional (Comments: A return of $9.95 and $39.95 [Blackwood's phone number is 760 297 4067" (Complaint Info CRA Dispute Flag (Complaint Info CRA Dispute 45 Days Flag - FOIA only[Record 16 of 72 [Reference Number (Created Date (Complaint Source [30604922 (04/07/2011 [BBB CO Colorado Springs ‘Transaction Date (Consumer First Name (Originator Reference Number (0750037020856 (Contact Type (Complaint [Data Source (Organization [DNC? IN [Entered By BBBCOCO-USER [Entered Date (0470772011 (Updated By BBBCOCO-USER Updated Date (oz/i072012 [Agency Contact, [Extemal Agency (Complaint Date (0470772011 [b«6) (Consumer Middle Name (Consumer Last Name (Consumer Salutation (Consumer Address, Line 1 (Consumer Address, Line 2 'b(6) (b(6) (Consumer Address, Line 3 (Consumer Address, City [Consumer Address, State Code [Consumer Address, State Name | [Consumer Address, Country Code | [Consumer Address, Country Name (Consumer Address, ZIP Code ‘SAN MARCOS TX "Texas USA UNITED STATES 'b(6) (Consumer Address, ZIP Code [Extension (Consumer Home Phone, Country (Code (Consumer Home Phone, Area Code (Consumer Home Phone, Number (Consumer Work Phone, Country (Code (Consumer Work Phone, Area Code (Consumer Work Phone, Number (Consumer Work Phone, Extension 'b(6) (b«6)(Consumer Fax, Country Code (Consumer Fax, Area Code (Consumer Fax, Number (Consumer Cell Phone, Country Code (Consumer Cell Phone, Area Code (Consumer Cell Phone, Number (Consumer Email (p16) (Consumer Age range (Consumer Military Status (Consumer Mititary Station (Consumer Complaining (Company/Org (Company Name (Company Address, Line 1 (Company Address, Line 2 (Company Address, Line 3 (6946 N Academy Blvd #166 ——— (Company Address, City (COLORADO SPRINGS (Company Address, State Code co [Company Address, State Name [Colorado (Company Address, Country Code [USA [Company Address, Country Name [UNITED STATES (Company Address, ZIP Code (s0918 (Company Address, ZIP Code [Extension (Company Phone, Country Code (Company Phone, Area Code (Company Phone, Number (Company Phone, Extension (Company Email (Company Website {www.incomeathome.com (Company Rep First Name (Company Rep Middle Name ‘Shawn (Company Rep Last Name (Company Rep Salutation (Company Rep Comments (Complaint Info Initial Contact Method (Complaint Info Initial Contact Date (Complaint Info Initial Response [Method(Complaint Info Initial Response Date (Complaint Info Amount Requested /Method (Complaint Info Amount Requested Value (Complaint Info Amount Paid Method (Complaint Info Amount Paid Value [$3369.06 (Complaint Info Product Service (Code (Complaint Info Product Service Description (Complaint Info Law Violation Code (Complaint Info Law Violation Description (Complaint Info Statute Code (Complaint Info Statute Description 14006 Business Opportuniti (Complaint Info Topic Code (Complaint Info Topic Description [When I found out that IncomeatHome.com is inot the business they portray to be I requested 'a refund by e-mail and Pat, of ‘incomeatHome, stated: |We are a Marketing System vendor and not ipart of Herbalife? If you wish to cancel your ‘business agreement or future product orders Iwith Herbalife, you must contact them directly. IncomeatHome.com advertises that we can 'make money from home and will not have to ‘make any Cold Calls, and they will send the ‘customers to us. They tell us it cost only '$9.95 to view their business and if we choose to stay it then costs another $39.95. ‘They do not tell you that you need to be a ‘Sponsor, nor that you have to purchase the ‘customers for a minimum of $500.00 for 10 ipeople that might be interested in becoming Distributors or Sponsors, nor do they tell you ‘that you have to purchase their website to sell ‘on for $100.00 for the set up fee then $79.00 'a month, {I cancelled my $79.00 a month website and(Complaint Info Comments Ithey did refund the $100.00, but they locked ‘up the website completely. I was promised a |website to sell Herbalife products on when I [purchased the first packet for $399.00. IncomeatHome locked me out of it, so where is my $399.00? Ino longer have a way to sell [Herbalife products online and there would be ino other way for me to sell them because I live on a Disability Check and am unable to travel, Since they promised me a website, also want the $2,960.11 returned to me and I ‘will send their products back to me. |As noted above, Pat stated, ?We are a ‘Marketing System vendor and not part of Herbalife?? Without Herbalife, they would not have a business, so they are affiliated with them or indirectly involved. Tam not employed by Herbalife, nor am I affiliated Iwith them, nor did I purchase the products from them, I purchased them from IncomeatHome.com. (This is a portion of the two page letter that ‘will go out in the mail tomorrow to 'you)DesiredSettlementID: 'RefundProduct_Or_Service: |IncomeatHome.comOrder_Number: in/aPurchase_Price: 3469.06 -- Additional (Comments: $3/369.06" (Complaint Info CRA Dispute Flag (Complaint Info CRA Dispute 45 [Days Flag - FOIA only[Record 17 of 72 [Reference Number (Created Date (Complaint Source [30761096 (05/04/2011 [BBB CO Colorado Springs ‘Transaction Date (Consumer First Name (Originator Reference Number (0785037021206 (Contact Type (Complaint [Data Source (Organization [DNC? IN [Entered By 'BBBCOCO-USER [Entered Date (05/04/2011 (Updated By [BBBCOCO-USER (Updated Date (oxn172012 [Agency Contact, [External Agency (Complaint Date (0570472011 oO) (Consumer Middle Name (Consumer Last Name bio) (Consumer Salutation (Consumer Address, Line 2 (Consumer Address, ZIP Code bx) METAIRIE, LA [Lou USA (UNITED STATES [o(6) (Consumer Address, ZIP Code [Extension (Consumer Home Phone, Country (Code [Consumer Home Phone, Area Code _| [Consumer Home Phone, Number | (Consumer Work Phone, Country Code {Consumer Work Phone, Area Code | (Consumer Work Phone, Number EG) bx) (Consumer Work Phone, Extension (Consumer Fax, Country Code(Consumer Fax, Area Code (Consumer Fax, Number (Consumer Cell Phone, Country Code (Consumer Cell Phone, Area Code (Consumer Cell Phone, Number (Consumer Email (Consumer Age range io) (Consumer Military Status (Consumer Military Station (Consumer Complaining Company/Org, (Company Name (Online Business Systems (Company Address, Line | |Company Address, City (Company Address, State Code (Company Address, State Name [6946 N Academy Blvd #166 (COLORADO SPRINGS: ico (Colorado (Company Address, Country Code (Company Address, Country Name (Company Address, ZIP Code (USA UNITED STATES. (s0918 (Company Address, ZIP Code [Extension (Company Phone, Country Code [Company Phone, AreaCode ___| (Company Phone, Number (Company Phone, Extension [Company Email [Company Website | [www.incomeathome.com (Company Rep First Name [Shawn (Company Rep Middle Name (Company Rep Last Name (Company Rep Salutation (Company Rep Comments (Complaint Info Initial Contact Method (Dahl [President (Complaint Info Initial Contact Date (Complaint Info Initial Response /Method (Complaint Info Initial Response Date ‘Complaint Info Amount RequestedMethod (Complaint Info Amount Requested Value (Complaint Info Amount Paid Method (Complaint Info Amount Paid Value [$50.00 (Complaint Info Product Servive Code '4006 (Complaint Info Product Service Description (Complaint Info Law Violation Code isiness Opportunities\Work-At- Home (Complaint Info Law Violation Description (Complaint Info Statute Code (Complaint Info Statute Description (Complaint Info Topic Code (Complaint Info Topic Description ‘Complaint Info Comments (Hello, | followed a radio advertizing about "incomeathome.com’; in the shawn hannity show (New Orleans.LA, WRNO-FM 99.5) land decided to give it try. After the registration, I received a call from a ‘tutor, [paid $50 with a credit card and received a booklet and DVD... The tutor set up a phone lappointment but never showed up, has not returned my calls or emails, his web page \disappeared.. I know that they work with [Herbalife and seemed to be a real business [There is no actual direct phone to customer service at ‘incomeathome.com, just the [person that contacts you. I have called to the iphone listed in BBB with no answer, have contacted the radio shows several times by lemail to help me with a direct number but Ihave not receive response. I have been doing this for a month! and none of the phones (only answering machines..) and messages is responded. I applied on March 25. (Charged $9.95 on March 26 Charged $39.95 on March 28 lbuySAFE Certificate of Guarantee 09GRT (0067920053137 [Purchase Date: 3/25/2011 8:05:48 PM ‘Store: IncomeAtHome.com |Order ID; 999952(Complaint Info CRA Dispute Flag [This is your ot (Guarantee that is provided to you and paid for by lincomeAtHome.com. ‘The name of the contact ‘tutor’ is (2) Jack Leonard, email Web page: Inewhomewebbiz.com iPhone numbers: {888-367-7241 443-293-7870 |All of the above worked for several days luntil the ‘phone interview’. ‘The radio advertizing is still on so I wonder if it was a lone scam or there's more. || would like to contact customer service (if it exists) to know what happened and decide if continue with what was offered or ask for fa refund... if itis not another scam! ‘Thanks in advance or your help. esiredSettlementID: a fundProduct_Or_Service: incomeathome |Adgitional Comments: Continue with the service or receive a refund if Tam not satisfied after the explanation of the [problem (Complaint Info CRA Dispute 45 Days Flag - FOIA only[Record 18 of 72 [Reference Number (Created Date (Complaint Source [30985052 (04/26/2011 [BBB MO Saint Louis (Originator Reference Number (07340001426289 (Contact Type (Complaint [Data Source (Organization [DNC? IN [Entered By |BBBSAMO-USER [Entered Date (0472672011 (Updated By BBBSAMO-USER (Updated Date (ov/or72012 [Agency Contact, [External Agency (Complaint Date ‘Transaction Date (Consumer First Name 047262011 oO) (Consumer Middle Name (Consumer Last Name bio) (Consumer Salutation (Consumer Address, Line 2 (Consumer Address, ZIP Code bx) MILWAUKEE Wi [Wisconsin USA (UNITED STATES (Consumer Address, ZIP Code [Extension (Consumer Home Phone, Country (Code [Consumer Home Phone, Area Code _| [Consumer Home Phone, Number | (Consumer Work Phone, Country Code {Consumer Work Phone, Area Code | (Consumer Work Phone, Number EG) bx) (Consumer Work Phone, Extension (Consumer Fax, Country Code(Consumer Fax, Area Code (Consumer Fax, Number (Consumer Cell Phone, Country Code (Consumer Cell Phone, Area Code (Consumer Cell Phone, Number (Consumer Email (Consumer Age range io) (Consumer Military Status (Consumer Military Station (Consumer Complaining Company/Org, (Company Name ‘The Online Business Systems Her (Company Address, Line | |Company Address, City (Company Address, State Code (Company Address, State Name (6086 Germania Rd PARK HILLS (Mo [Missouri (Company Address, Country Code (Company Address, Country Name (Company Address, ZIP Code (USA UNITED STATES. (Company Address, ZIP Code [Extension (Company Phone, Country Code [Company Phone, AreaCode ___| (Company Phone, Number (Company Phone, Extension [Company Email [Company Website (Company Rep First Name (Company Rep Middle Name (Company Rep Last Name (Company Rep Salutation (Company Rep Comments (Complaint Info Initial Contact Method [Manager (Complaint Info Initial Contact Date (Complaint Info Initial Response /Method (Complaint Info Initial Response Date ‘Complaint Info Amount RequestedMethod (Complaint Info Amount Requested Value (Complaint Info Amount Paid Method (Complaint Info Amount Paid Value (Complaint Info Product Servive Code (Complaint Info Product Service Description (Complaint Info Law Violation Code isiness Opportunities\Work-At- Home (Complaint Info Law Violation Description (Complaint Info Statute Code (Complaint Info Statute Description (Complaint Info Topic Code (Complaint Info Topic Description (Complaint Info Comments (On April 20, 2011 an agent for this company )made an unauthorized charge to my checking account Via Debit transaction, On lor about Febuary 21, 2011 a representative of Online Business Systems [Herbalife International; made an approved by me debit charge to my checking account in the amount of $39.95 usd. This transaction was supposed to be a one time icharge for an information package about the lonline business system and how it works. [Shorty after receiving the packet I was contacted by During a phone interview he proceeded to try to recruit me to join the Herbalife International business family. I refused at the time due to the lack lof information given atthe time of our iphone conversation. He continued to try to get me to join by using the company's BBB accreditation to among other things to influence me to proceed with a start up deal that required me to send him $399.00 usd to lbegin a business. I refused. I continued to receive emails from him up until on or about (March 5, 2011 in an attempt to get me to buy into the business. I never replied to his lemails. On 4/2072011 completed lanother debit charge to my checking account {or the amount of $39.95 that was in no way authorized by me or anyone representing me. Thave attempted to contact buy [phone (877-684-6457 and buy email with no(Complaint Info CRA Dispute Flag (Complaint Info CRA Dispute 45 Day: \Flag - FOIA only response at all. I have since closed out the debit card used it the original transaction but IL was informed that there maybe more attempts that may be charged to me. This Imust not happen again. He must be stopped. 1 attempted to contact Herbalife [international by phone today by the listed Inumber on the BBB website but was told 1 lhad the wrong number (573-225-3137). This |company boldly posts by banner on their Iwebsite that they are accredited by the BBB, land they are not, I feel that the site should be shutdown on that fact alone. Tam not sure if this is a isolated incident or not, but it is clearly intentional. — Additional (Comments: I would like the return of all Imonies taken without authorization. '[Record 19 of 72 [Reference Number (Created Date (Complaint Source (31141401 (06/08/2011 [BBB CO Colorado Springs (Originator Reference Number (0785037021602 (Contact Type (Complaint [Data Source (Organization [DNC? IN [Entered By 'BBBCOCO-USER [Entered Date (06/08/2011 (Updated By (Updated Date [Agency Contact, [External Agency (Complaint Date ‘Transaction Date (Consumer First Name (06/08/2011 oO) (Consumer Middle Name (Consumer Last Name bio) (Consumer Salutation (Consumer Address, Line 2 (Consumer Address, ZIP Code bx) LA VERGNE TN (Tennessee USA (UNITED STATES [o(6) (Consumer Address, ZIP Code [Extension (Consumer Home Phone, Country (Code [Consumer Home Phone, Area Code _ | [Consumer Home Phone, Number | (Consumer Work Phone, Country Code {Consumer Work Phone, Area Code | (Consumer Work Phone, Number bio) xo) EG) bx) (Consumer Work Phone, Extension (Consumer Fax, Country Code(Consumer Fax, Area Code (Consumer Fax, Number (Consumer Cell Phone, Country Code (Consumer Cell Phone, Area Code (Consumer Cell Phone, Number (Consumer Email (Consumer Age range io) (Consumer Military Status (Consumer Military Station (Consumer Complaining Company/Org, (Company Name (Online Business Systems (Company Address, Line | |Company Address, City (Company Address, State Code (Company Address, State Name [6946 N Academy Blvd #166 (COLORADO SPRINGS: ico (Colorado (Company Address, Country Code (Company Address, Country Name (Company Address, ZIP Code (USA UNITED STATES. (s0918 (Company Address, ZIP Code [Extension (Company Phone, Country Code [Company Phone, AreaCode ___| (Company Phone, Number (Company Phone, Extension [Company Email [Company Website | [www.incomeathome.com (Company Rep First Name [Shawn (Company Rep Middle Name (Company Rep Last Name (Company Rep Salutation (Company Rep Comments (Complaint Info Initial Contact Method (Dahl [President (Complaint Info Initial Contact Date (Complaint Info Initial Response /Method (Complaint Info Initial Response Date ‘Complaint Info Amount RequestedMethod (Complaint Info Amount Requested Value (Complaint Info Amount Paid Method (Complaint Info Amount Paid Value (Complaint Info Product Servive Code (Complaint Info Product Service Description (Complaint Info Law Violation Code isiness Opportunities\Work-At- Home (Complaint Info Law Violation Description (Complaint Info Statute Code (Complaint Info Statute Description (Complaint Info Topic Code (Complaint Info Topic Description (Complaint Info Comments [T purchased a business package from Mr (McManus on 5/19/11 for $399 with a [30-day return policy. By following this system, Mr McManus claimed I could avoid the pitfalls that some beginning marketers {face and go right to making a good income Iwith Herbalife, When I received my kit a couple of days later, Mr McManus called [immediately to review the contents. He instructed me to start taking the supplements right away (which I did) so I could recommend them. In my opinion, this was |scam #1. Mr MeManus also instructed me to icheck my phone messages on my obs office, When I did this, I was immediately charged |S100, Mr MeManus said it would be ‘more than worth the cost’. In my opinion, this was scam #2. Within 24 hours, I realized OBS continually asks you to purchase more {information and more products in order to ‘really’ make money with Herbalife. [ returned my package on 5/23/11 and was credited only $260.65, I contacted Mr /McManus twice with no response, 1 contacted Online Business Systems in (Colorado with no resolution either. |Additional Comments: 238.35 ($138.35 is the remainder of $399 and $100 for the OBS office site that I logged on to one time at the \direction of Mr MeManus).L will not accept less. I suspect this is a way they make ‘money if you elect to return the business‘supplements and logging in to the obs office package (charging for an open bottle of site). " (Complaint Info CRA Dispute Flag (Complaint Info CRA Dispute 45 Days Flag - FOIA only(Record 20 of 72 [Reference Number (Created Date (Complaint Source (31236375 (05/31/2011 [BBB CO Colorado Springs (Originator Reference Number (0785037021483 (Contact Type (Complaint [Data Source (Organization [DNC? IN [Entered By 'BBBCOCO-USER [Entered Date (0573172011 (Updated By (Updated Date [Agency Contact, [External Agency (Complaint Date ‘Transaction Date (Consumer First Name [0573172011 oO) (Consumer Middle Name (Consumer Last Name bio) (Consumer Salutation (Consumer Address, Line 2 (Consumer Address, ZIP Code bx) CHICO ca (California USA (UNITED STATES [o(6) (Consumer Address, ZIP Code [Extension (Consumer Home Phone, Country (Code [Consumer Home Phone, Area Code _ | [Consumer Home Phone, Number | (Consumer Work Phone, Country Code {Consumer Work Phone, Area Code | (Consumer Work Phone, Number bio) xo) EG) bx) (Consumer Work Phone, Extension (Consumer Fax, Country Code(Consumer Fax, Area Code (Consumer Fax, Number (Consumer Cell Phone, Country Code (Consumer Cell Phone, Area Code «oy oO) (Consumer Cell Phone, Number (Consumer Email (Consumer Age range io) (Consumer Military Status (Consumer Military Station (Consumer Complaining Company/Org, (Company Name (Online Business Systems (Company Address, Line | |Company Address, City (Company Address, State Code (Company Address, State Name [6946 N Academy Blvd #166 (COLORADO SPRINGS: ico (Colorado (Company Address, Country Code (Company Address, Country Name (Company Address, ZIP Code (USA UNITED STATES. (s0918 (Company Address, ZIP Code [Extension (Company Phone, Country Code [Company Phone, AreaCode ___| (Company Phone, Number (Company Phone, Extension [Company Email [Company Website | [www.incomeathome.com (Company Rep First Name [Shawn (Company Rep Middle Name (Company Rep Last Name (Company Rep Salutation (Company Rep Comments (Complaint Info Initial Contact Method (Dahl [President (Complaint Info Initial Contact Date (Complaint Info Initial Response /Method (Complaint Info Initial Response Date ‘Complaint Info Amount RequestedMethod (Complaint Info Amount Requested Value (Complaint Info Amount Paid Method Description (Complaint Info Law Violation Code (Complaint Info Amount Paid Value [$199.95 (Complaint Info Product Service Code [4006 (Complaint Info Product Service [Business Opportunities\Work-At Home Pla (Complaint Info Law Violation Description (Complaint Info Statute Code (Complaint Info Statute Description (Complaint Info Topic Code (Complaint Info Topic Description ‘Complaint Info Comments [Tearned about incomeathome.com through radio advertising by Dr. Laura and became interested. I went to their website and lobtained the information to find out more. 1 Iwas put in contact with a representative for retail sale of Herbalife. I was then put on a lconference call with this representative and lone other salesperson (the closer). I was [pressured to spend approximately $3900.00 {to get this at home business started, of which I chose to think about. I paid a [$199.95 fee to get the training package prior to this phone call. Anyway, I decided not to {go forth with this venture and requested a refund of the $199.95. The training package 'was returned by myself to Stephanie IReisdorf 15124 Watermill Lake Trail ‘Midlothian, VA 23112 (the ‘mentor’) who jsent me the package in mid April. I was told lby this mentor that a refund had be sent to Ime vis US mail. To this day I have not received that refund. I have made many attempts to contact this mentor with no response by phone and email. Now, the Iphone number has been disconnected or no longer in service.DesitedSettlementID: [RefundProduct_Or_Service: herbalife training packagePurchase_Price: 199.95 -— |Adgitional Comments: a refund of the '3199.95' (Complaint Info CRA Dispute Flag\Complaint Info CRA Dispute 45 Days Flag - FOIA only[Record 21 of 72 [Reference Number 31511201 (Created Date (06/15/2011 (Complaint Source BBB CO Colorado Springs (Originator Reference Number (0785037021694 ‘Transaction Date (Consumer First Name bio) [Contact Type Complaint [Data Source (Organization [DNC? N [Entered By BBBCOCO-USER [EmeredDate—<“C=s~i“‘*«sISNN —i—CS~sS (Updated By (Updated Date [Agency Contact, External Agency (Complaint Date (0671572011 (Consumer Middle Name (Consumer Last Name bio) (Consumer Salutation (Consumer Address, Line 1 0) (Consumer Address, Line 2 (Consumer Address, Line 3 (Consumer Address, City [Consumer Address, Sate Code [SC [Gonoumer Ackeess, Sate Nari | Souls Garang [Consumer Adress, Couniry Code [USA (Consumer Address, ZIP Code (6) (Consumer Address, Country Name [UNITED STATES (Consumer Address, ZIP Code [Extension (Consumer Home Phone, Country (Code (Consumer Home Phone, Area Code [b(6) (Consumer Home Phone, Number —_b(6) (Consumer Work Phone, Country (Code (Consumer Work Phone, Area Code [b(6) (Consumer Work Phone, Number _[b(6) (Consumer Work Phone, Extension(Consumer Fax, Country Code (Consumer Fax, Area Code (Consumer Fax, Number (Consumer Cell Phone, Country (Code (Consumer Gell Phone, Area Code (Consumer Cell Phone, Number (Consumer Email bio) (Consumer Age range (Consumer Military Status (Consumer Military Station \Company/Org [Company Name [Ortine Business Systems (Company Address, Line 2 (Company Address, Line 3 (Company Address, State Code co (Company Address, Country Code [USA (Company Address, Country Name [UNITED STATES (Company Adaiess, ZIP Code (80918 (Company Address, ZIP Code Extension (Company Phone, Country Code (Company Phone, Area Code [Company Phone, Number (Company Phone, Extension (Company Email (Company Website ‘wwww.incomeathome.com, (Company Rep First Name ‘Shawn (Company Rep Middle Name (Company Rep Last Name Dahl (Company Rep Salutation (Company Rep Comments (President (Complaint Info Initial Contact Method (Complaint Info Initial Contact Date ‘Complaint Info Initial ResponseMethod (Complaint Info Initial Response Date (Complaint Info Amount Requested /Method (Complaint Info Amount Requested Value (Complaint Info Amount Paid Method (Complaint Info Amount Paid Value (Complaint Info Product Service (Code 4006 (Complaint Info Product Service Description ‘Business Opportunities\Work-At-Home Plans (Complaint Info Law Violation Code (Complaint Info Law Violation Description (Complaint Info Statute Code (Complaint Info Statute Description (Complaint Info Topic Code (Complaint Info Topic Description (Complaint Info Comments ‘The cost are already mounting $78 a month for ‘OLB , Then $100 to upgrade the account $500 for leads. It's just to much., Ido need to get a refund on my Credit Card on the $78 and $100 for the Online Business System account. I ‘would also like to send back the Decision package for refund, I do thank you for your time and I'm sorry it will not work out at this, time. I have not seen the credit for the decision package $399 nor the $180. I need your to help ime get this stuff retuned for my refund. ‘According to you all I was only responsible for is the $9.99 . Everything else is refundable if I was not satisfied and I was not Please get this resolved soon, I have informed the Credit ‘card company to that I will dispute the payment on the grounds i was mislead. I thought this was a sales job and it certainly is not. I will be giving your info as well as all my documented calls to the better business bureau. {want what was promised my refund all but the $9.99 I agreed to. I have all the merchandise and Training Guide ready to ship back. I need a packing slip and my refund to my Discover card. After I sent this email [BJ](Complaint Info CRA Dispute Flag (Complaint Info CRA Dispute 45 Days Flag FOIA only my coach Phone: Phone: he stated could not get a refund. This company thrives on people signing up more people, not selling product from home. the more people you sign up. the higher rank or level you receive. The only way to make money is, sucker people into signing up to sell Herbalife which puts them in the place of signing more ‘people up and so on and so on, Scheme !! AILT ‘asked for was my refund. which totals nearly $400 and was promised to make at least $500 iby my first week, I was in the -$400 in cos not one sale. I was Lied to. —- Additional (Comments: I do need to get a refund on my (Credit Card on the $78 and $100 for the ‘Online Business System account. I would also like to send back the Decision package for refund.I have not seen the credit for the decision package $399 nor the $180. I need your to help me get this stuff retumed for my refund. I was only responsible for is the $9.99 charge which I am fine with.’(Record 22 of 72 [Reference Number (Created Date (Complaint Source (32043327 (07/23/2011 [BBB CO Colorado Springs (Originator Reference Number (0785037022212, (Contact Type (Complaint [Data Source (Organization [DNC? IN [Entered By 'BBBCOCO-USER [Entered Date (0772372011 (Updated By (Updated Date [Agency Contact, [External Agency (Complaint Date ‘Transaction Date (Consumer First Name 0772372011 oO) (Consumer Middle Name (Consumer Last Name bio) (Consumer Salutation (Consumer Address, Line 2 (Consumer Address, ZIP Code bx) DAVENPORT. IA flowa USA (UNITED STATES [o(6) (Consumer Address, ZIP Code [Extension (Consumer Home Phone, Country (Code [Consumer Home Phone, Area Code _ | [Consumer Home Phone, Number | (Consumer Work Phone, Country Code {Consumer Work Phone, Area Code | (Consumer Work Phone, Number bio) xo) EG) bx) (Consumer Work Phone, Extension (Consumer Fax, Country Code(Consumer Fax, Area Code (Consumer Fax, Number (Consumer Cell Phone, Country Code (Consumer Cell Phone, Area Code (Consumer Cell Phone, Number (Consumer Email (Consumer Age range io) (Consumer Military Status (Consumer Military Station (Consumer Complaining Company/Org, (Company Name (Online Business Systems (Company Address, Line | |Company Address, City (Company Address, State Code (Company Address, State Name [6946 N Academy Blvd #166 (COLORADO SPRINGS: ico (Colorado (Company Address, Country Code (Company Address, Country Name (Company Address, ZIP Code (USA UNITED STATES. (s0918 (Company Address, ZIP Code [Extension (Company Phone, Country Code [Company Phone, AreaCode ___| (Company Phone, Number (Company Phone, Extension [Company Email [Company Website | [www.incomeathome.com (Company Rep First Name [Shawn (Company Rep Middle Name (Company Rep Last Name (Company Rep Salutation (Company Rep Comments (Complaint Info Initial Contact Method (Dahl [President (Complaint Info Initial Contact Date (Complaint Info Initial Response /Method (Complaint Info Initial Response Date ‘Complaint Info Amount RequestedMethod (Complaint Info Amount Requested Value (Complaint Info Amount Paid Method (Complaint Info Amount Paid Value (Complaint Info Product Servive Code (Complaint Info Product Service Description (Complaint Info Law Violation Code isiness Opportunities\Work-At- Home (Complaint Info Law Violation Description (Complaint Info Statute Code (Complaint Info Statute Description (Complaint Info Topic Code (Complaint Info Topic Description (Complaint Info Comments [At the beginning of July 2011 I signed up to receive the basic information starter package ((with money back guarantee) for online business systems, After reviewing the initial \video (which had no information) I received ja call from a'mentor’ who indicated that in lorder to move further I had to pay an additional $199.00 I did so and was given a icode to access LineLogix (their online [business site) which then cost me an additional $19.99- all with a money back iguarantee. Once I was able to access the site, I realized that it was a scam for [Herbalife- it really seemed more like @ pyramid marketing scheme. I indicated on July 6 that I did not want to contine with this company and wanted my money refunded. On July 13 I found that they did Inot process my cancelation request, so I {filed another request for termination and for a full refund of all of my money (as was indicated by them). They indicated that it would take up to 7 days to refund my laccount. It is now July 23rd (10 days later) land I have not been refunded for any of the lees (39.95 for starter package, $199.00 for training package, or $19.99 for LineLogix laccount). I am very frustrated and angry with this company. In fact I have tried to ‘contact them, but am not able to get any lemail through to them since cancelling my jaccount with them, I also am not able toreach them by phone. I believe that your lburreau needs to fully investigate this lcompany as I think it is a scam rather than a legitimate opportunity. I also would like them to refund my money, ~~ Additional |Comments: I would like to be refunded for all of the money that I have given them." (Complaint Info CRA Dispute Flag (Complaint Info CRA Dispute 45 Days [Flag - FOIA only(Record 23 of 72 iReference Number 32121321 (Created Date (082222011 (Complaint Source BBB ON Kiichener/Toronto [Originator Reference Number ___(01070001236387 [Contact Type SSSSComplaint (Data Source (Organization pNe—“

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