HARRIS IT SERVICES

CASE STUDY

managed
services.
proven
solutions.

harris.com

7-eleven tv.
4000 locations.
One Reliable,
Turnkey Operation.
highlights
> Large-Scale Operations
Largest Digital Signage Network Worldwide
Network supports 4300 stores across U.S.
and Canada from centralized Harris Data
Center
Over 14,000 devices managed and monitored
from a centralized Harris NOC
Advertising content managed and streamed
from Harris NOC by regional DMA

> Large-Scale Installations of Complex

Solution
Rapidly deployed high quality solution
Over 2000 stores deployed in the first 18
weeks
Peak installs exceeded 600 stores in a month
Quality Assurance conducted by Harris on
every site

> Remote and Onsite Support

Active Monitoring and Field Service
Remote 24/7/365 device control
Remote diagnosis and problem resolution
24/7 technician dispatch throughout U.S. and
Canada for site resolution leveraging Harris
in-house Field Services Group

> High impact at attractive price

Scale drives competitive cost structure

Managing Highly Reliable, LargeScale Networked Solutions.

Reaching more than

200 million customers a month.

From over 4300 7-Eleven stores to 700,000

Navy Marine Corps Intranet users to every
airport in the United States, Harris is trusted
to deploy and operate large-scale, secure and
reliable networks. At 7-Eleven, the Harris
team designed, deployed and now operates
the largest digital signage advertising network
worldwide. If you know 7-Eleven, you also
know that this network must be operating
24/7/365. Over 14,000 devices are continuously
monitored from a single, high availability, Harris
Network Operations Center (NOC). Alerts are
automatically generated and remote diagnosis
and issue resolution are conducted around the
clock. When an issue requires onsite resolution,
Harris dispatches technicians from our in-house
Field Services Group which can be onsite in
under four hours.

7-Eleven is one of the most highly trafficked

retail chains in the U.S. With the help of Harris
world-class managed services and awardwinning Digital Out-of-Home (DOOH) hardware
and software, its digital network now operates in
the top U.S. Designated Marketing Areas (DMAs),
spanning New York, Los Angeles, Chicago,
MiamiOrlando, San Francisco, Philadelphia,
DallasFt. Worth, Seattle, Washington, D.C.,
and others.

From Zero to 4300.

Before we could operate 7-Eleven TV, we had
to deploy itin record time. Over 2000 stores
were deployed in the first 18 weeks of the
program. Installations, quality assurance and
commissioning of new sites peaked at over 600
stores in a single month, with all 4300 stores in
service in under 10 months. Harris integrated
program management and supply chain teams
coordinated over a dozen suppliers along with
the Harris delivery and field support forces to
rapidly ramp-up and ensure efficient delivery
throughout the installation phase.

Leveraging Harris proven

strength managing distributed
networks.
When it comes to disseminating information
securely and effectively, Harris remains
a proven leader.
Our end-to-end solution for 7-Eleven TVs
integrated digital network spans monitoring, data
hosting and support via a dedicated NOC. These
highly secure networking services are similar to
those we provide to other major enterprises,
from the Amway Center in Orlando, Florida, to
the U.S. Federal Aviation Administration.
Powered by our industry leading advertising
automation tools and highly reliable digital
network, 7-Eleven TV represents the future
of advertisinga new way to connect with
customers and the ability to drive higher ROI at
the point of sale. Use Harris DOOH solutions to
brighten your future. Leverage Harris managed
networks to sleep well at night.

Harris IT Services
21000 Atlantic Boulevard, Suite 300
Dulles, VA 20166-2496, USA
1-703-483-8000

Our innovative, integrated solutionssupported by our dedicated Network Operations Center

have made the 7-Eleven TV digital network the most significant DOOH advance for the
advertising industry.

harris.com