FAQ: Sales Order Processing within Inventory / Drop Ship Transactions Hungup In

Transaction Open Interface

How do SO Lines flow into inventory?
Two separate flows are used depending if you perform a Pick release or Sales Ord
er Issue. For pick release, the pick list generation program creates a move ord
er for the order line. When the move order is "allocated", it inserts a record
into the pending transaction table (MTL_MATERIAL_TRANSACTIONS_TEMP). When the m
ove order is transacted, the record is moved to the transaction history table (M
TL_MATERIAL_TRANSACTIONS). For sales order issues, the ship confirm / trip stop
process sends information to inventory through the transaction open interface t
able (MTL_TRANSACTIONS_INTERFACE). The ship confirm process then runs the invent
ory transaction worker -- depending on the profile "WSH: Defer Inventory Process
Online" -- see later questions. The inventory transaction worker validates the
data inserting it into the pending transaction table (MTL_MATERIAL_TRANSACTIONS
_TEMP), then into the transaction history table (MTL_MATERIAL_TRANSACTIONS).
What is the Profile Option: "TP: INV Transaction processing mode"?
The profile option "TP: INV Transaction processing mode" can be set to Online pr
ocessing, immediate concurrent processing, background processing, or form level
processing. This is not used by the pick release or sales order issue processes.
The sales order issue process uses the profile option "WSH: Defer Inventory Pr
ocess Online" -- see later questions. The profile option enables transactions l
ike a miscellaneous transaction to either be processed directly or wait for a co
ncurrent program to process them. If the processing mode is set to background, t
hen the Transaction Manager must run in order for the transactions to process fr
om the transaction open interface table.
What happens when I schedule the Transaction Manager?
The Transaction Manager is also called the Material Manager or Material Transact
ion Manager. The Transaction Manager is run via the following navigation: Goto
Inventory > Setup > Transactions > Interface Managers. Ensure the Material Tran
sactions manager is Active. The Transaction Manager runs a concurrent program ca
lled the "Process transaction interface" that in turn runs the "Inventory transa
ction worker" concurrent program if any transactions exist to process.
Does the Profile Option: "TP: INV Transaction processing mode" impact sales orde
rs?
No, the profile is not used by the pick release or sales order issue processes.
Why are only SO Lines with DropShip items stuck in the Inventory Open Transactio
n Interface table when the Transaction Manager is not running?
The drop ship records are being inserted into the open interface table (MTL_TRAN
SACTIONS_INTERFACE) with transaction mode of Background Processing. This means t
hat the records will not process until the Transaction Manager is run. As of the
time that this note was written, the drop ship transactions are hard-coded to u
se background mode and do not use a profile option. More details are noted in t
he next question / answer.
What is the ship confirm process of move a sales order issue to inventory?
For a SO Issue, the trip stop program (WSHINTERFACE) inserts the record into the
open interface with a transaction mode of 3- Background but the trip stop remem
bers the transaction id and continues to process it through to completion using
an online transaction process routine unless you use the profile option WSH: Def
er Inventory Process Online as noted below. The flow is something like this:
STEP 1: Create book and pick an order
STEP 2: Run the Ship Confirm.
STEP 3: within the ship confirm process, order management runs the trip stop
program.
STEP 4: The trip stop program inserts into the transaction open interface
STEP 5: The trip stop processes the transaction and runs the inventory trans
action manager.
Here are some more details about routines being called while these steps are exe

cuted:
STEP 1: Create book and pick an order
STEP 2: Run the Ship Confirm.
STEP 3: within the ship confirm process, order management runs the trip stop
program.
Trip Stop (WSH_SHIP_CONFIRM_ACTIONS.interface_all)
om_Interface_Trip_Stop
Inv_Interface_Trip_Stop
Interface_Delivery_to_Inv
interface_detail_to_inv
wsh_trx_handler.insert_row
STEP 4: The trip stop program inserts into the transaction open interface
insert into mtl_transactions_interface
STEP 5: The trip stop processes the transaction and runs the inventory trans
action manager.
Inv_Interface_Trip_Stop (We were already here from step 2c. Now we continue.
)
process_inv_online
mtl_online_transaction_pub.process_online
Locks the interface transaction
inv_txn_manager_pub.process_Transactions -- This routine does all the valida
tion.
Is there a way to process the shipment of drop ship orders online?
A:-- No, drop ships should be processed by running the inventory transaction / m
aterial manager. The auto-processing of the drop ship was removed for performanc
e reasons in December 2000 by Patch 1531929 (11.5.5 and above). Here are some mo
re details:
Purchasing calls a drop ship routine (OE_DS_PVT) that processes the inventory tr
ansaction upon release. This routine is contained within the file, OEXVDSRB.pls.
In OEXVDSRB.pls 115.17.153.6 and lower, the transaction was inserted into the
inventory transaction interface table, and then immediately processed using an i
nventory API (mtl_online_transaction_pub.process_online). The feature of process
ing automatically was removed in Patch 1531929 for performance reasons. It is no
t included in code from 115.17.153.9 onward. Patch 1531929 ISSUES WITH PROCESS O
NLINE API IN DROP SHIP FLOW
What is the profile option WSH: Defer Inventory Process Online?
This profile option was introduced in 11.5.9 with Patch 4008601 "Need An Option
To Defer Processing Sales Order Issue Records When Running Inventory Interface".
Possible values are Yes and No with the default value of NULL being read as No
. The internal profile name is WSH_DEFER_INV_PR_ONLINE. Setting the profile to
No or Null uses normal processing where the ship confirm / trip stop immediately
runs a transaction worker to process the sales order issue. Setting the profil
e to Yes causes the sales order issue to sit in the transaction open interface u
ntil the Transaction Manager runs.
Pending (MMTT) transaction error: 'Fails in OE_DROP_SHIPMENT'?
Although Drop Shipments are 'Pass Through' transactions and do not require any b
alance OnHand to process, the inventory module expects onhand quantity to be at
least zero (not negative). This is currently a limitation in the application and
Drop Ship Receipts will fail with the "Fails in OE_DROP_SHIPMENT" error message
in the Pending Transaction table if quantity is negative.
If you see the "Fails in OE_DROP_SHIPMENT" error on pending transactions, make s
ure that you review the onhand quantity. Receive enough quantity, using the Misc
Receipts form so that they get the OnHand balance to at least 0. Then you can r
esubmit the Pending Transaction.