Course Content 2014 15

Programs in Human Resources Management & Marketing
S.No
HRM 101
Program
Program on Managerial Excellence
Duration
HRM 102
Program for Effective Branch Management
HRM 103
Planning for a new beginning
HRM 104
Program on Managerial Excellence for Women Branch Managers
4 days
HRM 105
Program on SAP / HRMS
3 days
3 days
4 days
2 days
C:\Users\Administrator\Desktop\Course contents for the programs 2014-15.doc
Program on Managerial Excellence (HRM 101)

Duration: 3 days
Target group: Branch Managers
Objective: To enable participants to have an overall understanding of various facets of branch management for
optimizing performance
Topical coverage:
1. Bank future mission and vision
2. Attitudinal reorientation
3. Leadership & Motivation for a winning team
4. Decision Making & Delegation skills
5. Management of excuses
6. Work-Life Balance
7. Art of handling customer complaints & grievances
8. Credit Management Thrust areas
9. Credit Monitoring & NPA Management The need
10. Service - the differentiator Credit card
11. Techno Banking Remittance, IT Products & ATM Issues
12. Preventive Vigilance
13. Integrated risk management
14. Planning for profitability
15. Internal controls through Reports & IS Security, MIS & latest in CBS
16. BCSBI, RTI, Banking Ombudsman, Conflict of interest, Compliance & Official Language
17. Rectification of Inspection irregularities
18. KYC / AML & Whistle blower policy
19. Art of happy living - natural way
Program for Effective Branch Management (HRM 102)
Duration: 4 days
Target group: Assistant. Branch Managers and Branch Managers
Objective: To help the participants enhance their performance levels for effective branch business growth
Topical coverage:
1. Bank future mission and vision
2. Attitudinal reorientation
3. Building self esteem & Self confidence
4. Better customer service for higher profits
5. Effective utilization of MIS reports for Business promotion
6. ABMs role in succession planning Mentoring and grooming
7. Conquering work place negativity
8. Techno Banking Remittance, IT Products & ATM Issues
9. Special features in ABM Module and Administration thereof
10. Delegation & Decision Making skills
11. Prevention of frauds under CBS environment / Preventive Vigilance
12. Group presentation on Business thrust areas
13. BCSBI,RTI Act / Compliance / Conflict of Interest & Official Language
15. Customer Relationship Management Credit card
16. Rectification of inspection irregularities
Planning for a new beginning (HRM 103)

Duration: 2 days
Target group: Officers superannuating from service
Objective: To enable the Officers to prepare for a happy retired life
Topical Coverage:
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
The beginning of a new life

Retirement Benefits
What next after retirement Sharing by Participants
Investments planning and Wealth Management
How to minimize going to a Doctor ?
Techno banking and Social networking
Art of living a happy living natural way
Taking care of legal aspects Making a will
Fitness mantra - Nutrition, health & Dietetics
Managing time effectively after retirement Experiential sharing by guest
Program on Managerial Excellence for Women Branch Managers (HRM 104)

Duration: 4 days
Target group: Women Branch Managers
optimizing performance especially for women Branch Managers
Topical coverage:
1. The credible Manager
2. Effective vs. Efficient working for better results
3. Decision making and delegation skills
4. How to form your winning team
5. Ethics, Etiquettes and Efficiency
6. Work-Life Balance
7. Service the differentiator - Art of handling customer complaints & grievances
8. Group presentation on Business thrust areas Improving CASA, Increasing quality credit, NII & Reduction of
NPA
9. Customer Relationship Management Credit card
10. Effective utilization of reports for Business Promotion and latest in CBS
11. BCSBI, RTI, Banking Ombudsman, Conflict of interest, Compliance & Official Language
12. Aiming for retail business growth
13. Challenges & Opportunities - Experiential sharing by participants
14. Latest in CBS
Program on SAP / HRMS (HRM 105)

Duration: 3 days
Target group: Officers in Administrative Offices
Objective: To help the Officers to understand the features in SAP / HRMS and use the system in
Administrative Offices
Topical coverage: as decided by CO : HRM
Programs in Credit and SME Financing
S.No
CR 201
Program
Basics of Credit (Location specific & Southern Zones)
Duration
CR 202
Credit Appraisal and Management for Branch Managers
6 days
CR 203
Credit Management Program for CRMs
4 days
CR 204
Lending Strategies and Asset Quality Management in SME Portfolio
4 days
CR 205
Credit Management Program for Executives
2 days
CR 206
Effective NPA Management and Recovery Strategies
3 days
CR 207
Strategies to improve Retail Banking
3 days
CR 208
Refresher Program for IDOs
3 days
CR 209
Crash Credit Program (Zone specific) / Video Conferencing Channel
2 days
CR 210
Credit Management program for Zonal Office desk officers
4 days
CR 211
Workshop for Authorized Officers
1 day
3 days
Basics of Credit (CR 201) Location specific / Southern Zones

Duration : 3 Days
Target Group: Probationary Officers / Promotee Officers / Credit Officers.
Objective: To equip officers on basics of credit
Topical coverage:
1. Loan policy and Credit Risk Management policy
2. Marketing of quality advances
3. Basics of Lending Selection of Borrower
4. Fund Based Credit Facilities Term Loan and Working Capital.
5. Non Fund Based facilities
6. MSME Doctor Plus/Contractors/Ind SME Secure.
7. Agricultural Lending
8. Personal Loan Segment Home Loan, Home Loan Plus, Vehicle Loan, Pension Loan, Clean Loan &
Marketing
9. Trade Finance
10. Documentation & Charge Creation
11. CBS Loan Module
12. Credit information Rating models and credit report
13. KYC/AML
Credit Appraisal and Management for Branch Managers (CR 202)
Duration: 6 days
Target Group: Branch Managers
Objective: To equip the Branch Mangers the nuance in Credit Appraisal and Management
Topical coverage:
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.
20.
21.
22.
23.
24.
Selection of Borrower
Loan Policy and Credit Risk Management Policy
Analysis of Financial Statements / IFRS
Cash Flow and Fund Flow analysis
Motivation & Decision making
Ratio Analysis
Working Capital management
Term Loan appraisal
Non Fund Based Facilities
Financing Exports and Imports
Work Life Balance
Rating Model & CIBIL Reports
CMA Data format Hands on
Documentation, Charge Creation
Rectification of inspection irregularities
Credit Monitoring through CRM reports, QIS statements, Pre release audit, Stock Audit and Legal Audit, MSOD
Rephasement, Restructuring and Rehabilitation
SARFAESI, DRT, Suit Filing and Lokadalat
Preventive Vigilance
Marketing of Structured Loan Products
Recovery policy and NPA Management
Unit visit SME / Corporate
MS Office applications
KYC/AML
Credit Management Program for CRMs (CR 203)

Duration: 4 days
Target group: Credit Relationship Managers
Objective: To equip the CRMs on various aspects of large corporate credit administration
Topical coverage:
1. Loan Policy and Credit Risk Management policy of our bank
2. Lending strategies for large and mid corporate segments
3. An introduction to Accounting standards and IFRS
4. Latest in Financial Statements: Schedule VI changes, Funds Flow, Cash Flow, Ratio Analysis and CMA
Format
5. Loan Syndication and Project finance
6. Appraisal and Assessment of Working Capital - Fund and Non fund based limits to Corporate
7. Consortium and multiple lending Operational issues
8. Financing Exports and Imports - Various financing options including LC / Guarantees / ECB / FDI / ODI
9. Monitoring through CRM reports, MSOD and QIS statements
10. Pre release audit, Legal Audit and Stock audit
11. Rating Model & CIBIL Reports
12. Monitoring of high value advances and Management of NPAs
13. Documentation, Charge Creation, Rectification of inspection irregularities
14. Precautions & Safeguards in Suit / DRT / DRAT / SARFAESI
15. Restructuring and Rehabilitation of advances CDR Mechanism.
16. Marketing of alternative delivery channels CMS plus, Corporate internet banking, Visa business card Etc.
17. Managing corporate relationship
19. CMA data Hands on & MS Office applications
20. KYC/AML
Lending Strategies and Asset Quality Management in SME Portfolio (CR 204)
Duration : 4 Days
Target Group: Credit Officers and BMs
Objective: To equip branch managers & credit officers on various lending strategies & risk management in SME
financing
Topical coverage:
1. Policy Framework for MSMEs - Challenges and opportunities
2. Loan Policy and Credit Risk Management Policy
3. CGTMSE and Code of commitment
4. Understanding a SME Balance Sheet
5. Project Financing
6. Identifying the potential borrower and Management Appraisal Techniques
7. Understanding working capital assessment for SMEs
8. Prevention of sickness and timely restructuring/rehabilitation & CDR mechanism
9. SME lending in the Basel Regime
10. Risk rating of SME proposals role of rating agencies and rating methodology
11. FX in SME business
12. Institutional Support in SME Financing SIDBI
14. Cluster based approach for MSME development & financing
15. New business models for SME financing
16. Sensitivity Analysis
17. SME Structured Loan Products
18. KYC/AML
Credit Management Program for Executives (CR 205)

Duration:
2 days
Target group: Officers In Charge of Large Corporate/Corporate branches & Credit Department in Charge of Zonal
Offices (Scale IV & V)
Objective:
To sharpen the skills in Credit decision making and administration
Topical coverage:
1. Loan Policy and Credit Risk Management Policy of our Bank
2. Finer points of financial statements for decision making
3. Appraisal Techniques
4. Sanction terms, documentation, and related legal issues
5. Building up a healthy Credit Portfolio through review, credit audit and rectifying inspection irregularities, Staff
accountability
6. Credit Monitoring tools
7. SMA & NPA management
8. Pricing and Credit rating of accounts / RAM rating of a live account from branches / CIBIL reports
9. Export/Import finance
10. Lending strategy for Corporate Credit Why & How
11. CDR mechanism and rehabilitation
12. Enforcement of security interest under SARFAESI act
13. Negotiation skills and compromise settlement
15. Sensitivity Analysis
16. KYC/AML
Effective NPA Management and Recovery Strategies (CR 206)
Duration: 3 days
Target group: BMs, ABMs and Officers looking after recovery, rehabilitation & monitoring in branches / Administrative
Offices
Objective: To enable the participants to practice asset quality management and various nuances of monitoring,
rehabilitation & recovery procedures
Topical coverage:
1. IRAC Norms, Capital adequacy implications of NPAs and Basel Accord
2. Recovery policy with case studies
3. Strategies for prevention of NPAs and SMA mechanism
4. Balance sheet analysis - tools for effective monitoring
5. Monitoring of SLPs
6. Restructuring / rephasement and up-gradation including CDR mechanism
7. Recovery strategies under SARFAESI Act (Taking possession selling process)/DRT/Suit
8. filed accounts
9. Recovery options through Non-legal measures (Compromise settlement )/ Lokadalat
10. Monitoring through QIS & MSOD/unit inspection/review/renewal
11. Documentation and Charge creation and rectification of inspection irregularities
13. CBS application module: Loan module with specific emphasis on disbursement, rephasement, restructuring,
NPA module; NPA classification
14. KYC & AML
Strategies to improve Retail Banking (CR 207)

Duration: 3 days
Target Group: Officers of Branches & Administrative Offices
Objective: To upgrade the Marketing and Appraisal skills of Officers in the changing retail market scenario
Topical coverage:
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
Planning for profitability Importance of CASA and Retail Loans Comparative analysis
Mapping the branch segment and matching products
Marketing strategy & Selection of Borrower
Appraisal Techniques, Processing to sanction of Personal segment loans - Home Loans , Vehicle Loans and
Educational Loans
Features of Tradewell scheme
Marketing of Retail loan products
Marketing Credit Cards, Gold Coins and Insurance products
Rating Model & CIBIL Reports
Emerging opportunities in financing MSME sectors
Utility of Techno Banking Products
Customer Care with special focus on Gen-Next and NRI customers
Nuances of Retail Credit Monitoring
KYC & AML
Refresher Program for IDOs (CR 208)
Duration:
3 days
Target Group: Industrial Development Officers from Branches & Zonal Offices
Objective:
To update the knowledge and skill of IDOs
Topical coverage:
1. Loan Policy and Credit Risk Management Policy of our Bank
2. Analysis of Corporate financial statements and CMA format
3. Analysis of various types industrial projects Large Corporate and SME (Appraisal/potential/challenges/Risks)
4. Assessment of comprehensive credit limits for Industries Working capital, Term Loan, NFB
5 Restructuring and Rehabilitation of Industrial advances
6. Marketing of high value corporate advances
7. Technological feasibility of various industrial projects field level experts view
8. Export/Import Finance
10. CBS related issues in credit management
11. Motivation & Team building
12. KYC / AML
10
Crash Credit Program (CR 209) (Zone Specific) / Video Conferencing Channel
Duration: 3days
Target Group: Credit Desk Officers of Branches & Administrative Offices
Objective: To equip the participants with credit appraisal , monitoring and marketing skills for improving retail loans with
focus on Trade Finance, MSME and SLPs
Topical Coverage :
1.
2.
3.
4.
5.
6.
Analysis of Financial Statements

Loan Policy and Credit Risk Management Policy
Working Capital Assessment for Trade Finance & SME Finance
Appraisal and Assessment of Loan proposals
Term Loan Appraisal
Lending Strategies for Home Loan, Vehicle Loan, Jewel Loan, Doctor Plus, IB Contractor, Educational Loan,
IBKC
7. Documentation & Charge Creation
8. KYC/AML
(Topical coverage is subject to change depending on Zone specific training requirement)
Credit Management program for Zonal Office desk officers (CR 211)
1. Loan Policy and Credit Risk Management Policy
2. Analysis of Balance Sheet Schedule VI changes to the Balance Sheet
3. Ratio Analysis / Cash Flow Statement / Fund Flow Statement
4. Term Loan appraisal
5. Working Capital Management
6. Review/Renewal of Advances
7. Financing Exports and Imports
8. Monitoring of Advances through QIS,MSOD, Stock Inspections and Stock Audit
9. Documentation and Creation of Charge
10. Assessment of Non fund based limits
11. Trade Finance
12. Various MSME structured loan products
13. Credit Information Rating models and credit reports
14. Latest changes in Corporate Credit with special reference to LFAR.
11
Workshop for Authorized Officers (CR 210)

1. SARFAESI Law and its implications
2. Latest developments in the Law and case laws
3. Issues in notices and advertisements
4. Issues in Possession of the property
5. Issues in Sale and Sale Certificates
12
Rural Credit
Sl. No
RU 301
Program
Emerging Business Opportunities in Rural / Semi-urban Branches
Duration
RU 302
Financing Agricultural Projects
6 days
RU 303
Strategies for Business Enhancement of Microsate Branches
3 days
RU 304
Mentoring new RDOs Workshop for controlling office RDOs
2 days
RU 305
Financial Inclusion Marching towards Inclusive Growth Banking
2 days
RU 306
Workshop for Lead District Managers and District Coordinators of Non-Lead

Districts
2 days
6 days
13
Emerging Business Opportunities in Rural / Semi-urban Branches (RU 301)

Duration: 4 Days
Target Group: Branch Managers of Rural and Semi Urban branches
Objective: To equip the Branch Managers of rural and semi urban branches with various managerial skills for business
development through rural banking facilities
Topical coverage:
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.
20.
21.
22.
23.
Business Thrust Areas & Corporate expectations

Emerging opportunities in Rural Infrastructure finance
Identifying the potential borrowers and appraisal techniques
Augmenting Jewel loan portfolio under Agriculture / Retail Trade / Non Priority procedural norms /
precautionary measures
Marketing strategies for rural and semi urban branches
Guidelines on Priority Sector / Government sponsored Schemes / Weaker Sections / Minority community /
Importance of Lending to DRI
Financing JLGs - tenant farmers / share cropper /oral lessees / landless labourers
Financing Micro and Small Enterprises
Financing Production credit KCC / Produce Marketing loans interest subvention scheme
Correction of Data in CISLA & Subsidy Processing
Rural Insurance NAIS,WBCIS,PAIS Products
Lending Opportunities in Trade Finance Rural specific
Documentation, Charge creation
Rectification of Inspection irregularities
Financial inclusion & Business Correspondent Model
Micro-flex and Micro Insurance
Monitoring of advances through CBS SMA/NPA/ARC reports, & utilizing other reports generated in CBS
Restructuring of agriculture loans, organizing Lok Adalat and NPA recovery
Remittance & other IT products as tools for business development
BCSBI / RTI Act / Compliance / Conflict of Interest / OL / KYC & AML
Rating Models & CIBIL Reports
Work-Life Balance
Conducting awareness campaigns/training programmes utilizing FLCCs/INDSETIs
14
Financing Agricultural Projects ( RU 302)

Duration : 4 Days
Target Group: Rural Development Officers & Branch Managers of Agriculture Credit Intensive Branches.
Objective : To enable the participants understand & prepare agriculture projects for business Development
Topical coverage :
1. Emerging High value Agri business opportunities
2. Techno economic parameters & technical feasibility in Dairy, Poultry, Sheep & Goat rearing, Land
development, Minor irrigation, Horticulture and plantation crops, Tissue culture, Farm mechanization etc.,
3. Understanding a Balance sheet
4. Appraisal technique for Term loans
5. Farm Investment Analysis, Funds Flow Analysis, Farm Income Analysis, Discounting Cash Flow, NPW, BC
Ratio, IRR and Sensitivity Analysis.
6. Assessing Working capital requirement in rural projects (Agro processing, Cold storage, Rice mill, Sugar mill
etc)
7. Preparation of area based projects
8. Pre-Harvest & Post-Harvest Financing
9. Rating of agriculture projects
10. New Policy guidelines on Lending to NBFC/NGOs / MFIs Financial appraisal and SWOT analysis for risk
management
11. Crop / Weather Insurance products
12. Financing High Tech agriculture, Post harvest processing & Cold chain projects
13. Supply Chain finance to agricultural retail chains farm to fork
14. Risk Management in High value Agriculture Project lending.
15. Financing Rural Godowns & Agri processing projects.
16. NABARD Models on Bankable High value Agriculture projects.
17. Public Private Partnership - contract farming
18. CBS application - Term Loan Module and Subsidy Processing
19. How to organize Rural credit camp
20. Claiming of interest subvention
21. Conducting of Lok Adalat
15
Strategies for Business Enhancement of Microsate Branches (RU 303)

Duration : 2 days
Target Group: All Branch Managers/Officers of Microsate branches
Objective : To enable the participants optimize the performance of Microsate branches and improve their profitability
Topical coverage :
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
Corporate expectation in Business Growth of Microsate Branches

Microsate Branch as a Profit Centre
Financing MFIs / NGOs / NBFCs Latest Guidelines
Risk rating & rating methodology for SHGs and MFIs / NGOs / NBFCs
Financing Micro Enterprises through Micro Finance
Financing tenant farmers/share cropper/oral lessees/landless labourers through Joint Liability Groups
Monitoring the progress in Financial Inclusion
Risk identification & Mitigation in micro finance
Cross selling of other SLPs, micro insurance products and alternate delivery channels
Interface with reputed MFIs / NBFC executives
BCSBI / RTI Act / Compliance / Conflict of Interest/OL / KYC & AML
Issues in SHG lending and Solutions to overcome them Group discussion
Quality Asset Management in SHG portfolio-strategies.
Organizing Training Programme/Exposer visits on SHG lending-utilizing INDSETIs
Documenting Success stories in SHG lending
Mentoring new RDOs Workshop for Controlling office RDOs (RU 304)
Duration : 2 days
Target Group: Senior RDOs working in Zonal Offices who will be functioning as Mentors for newly recruited RDOs
Objective: To guide the new RDOs in identifying and implementing Zone/area specific potential agricultural projects
Topical coverage :
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
Corporate Expectation & Latest guidelines in Rural Financing

Role of a Mentor
To map agricultural potential in the area/Zone
Our exposure at present Vs Potential identified
Exposure of other Banks
Strategies to exploit the potential
Monitoring and Review of performance of RDOs
Review of their performance by CO: RBD
Agri credit appraisal for Short term and medium term loans
How to organize Rural Credit Camps
16
Financial Inclusion Marching towards Inclusive Growth & Banking (RU 305)
Duration : 2 days
Target Group: Branch Managers/Officers of rural branch & desk officers of Zonal Office
Objective : To create awareness among the field level functionaries the importance and Government guidelines on
Financial Inclusion
Topical coverage :
1. Challenges & Opportunities in Financial Inclusion
2. Financial Inclusion Basic Savings Bank Deposit Accounts, SB OD, GCC, Variable RD, Other operational
guidelines
3. One family One account
4. Urban Financial Inclusion Opening of accounts for migrant labourers / Street vendors etc.
5. Organizing awareness campaign and Financial Literacy initiatives in FI villages
6. Need for operation of FI accounts / Monitoring the performance of Field BCs including Cash Management
7. Ultra Small Branch
8. Introduction of Direct Benefit Transfer, Aadhaar number and its seeding into SB accounts, Payment under
Social Security schemes Payment of Old Age Pension, MGNREGA, Other Grants, etc.
9. Dos and Donts in ICT enabled BC Model
10. Effective Utilization of BC / BF model for Business Growth
11. IT enabled solutions for financial inclusion like, Banking Service Centres (Rural KIOSK), Mobile Van concept,
ATMs with biometric scanners, Smart Cards etc.
a) Technology in implementation of Financial Inclusion ICT based Smart Card enabled BC Model
b) SHG Linkage Effective tool for Financial Inclusion
Workshop for Lead District Managers and District Coordinators of Non-Lead Districts (RU 306)
Duration : 2 days
Target Group: Lead District Managers and District Co ordinators of select Non-Lead Districts
Objective : To discuss the role and responsibilities of Lead District Managers and District coordinators in the changing
environment
Topical coverage
To be designed by CO RBD
17
Risk Management
S.No
RM 401
Program
Duration
Risk Mitigation and Capital Optimization
3 days
RM 402
Emerging Challenges in Basel Regime
3 days
RM 403
Workshop on RAM Rating
1 day
18
Risk Mitigation and Capital Optimization (RM 401)

Duration: 3 days
Target group: Senior level Branch Managers, Officers in charge of risk management dept. at ZOs / Administrative offices
Objective: To provide a comprehensive view of various risks in banks with focus on effective utilization of capital by
giving calculations on capital charge for branch operations.
Topical coverage:
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
Overview of risk management, Basel - III & RBI Guidelines

Credit Risk Management Policy - Exposure limits
Operational Risk Management Policy
Preventive Vigilance
Internal Capital Adequacy process
Stress Testing & Back Testing
FIU-IND,KYC & AML , Whistle Blower Policy
Risk mitigation through Rating models and Credit Reports
Interest Rate Risk
ALM & Liquidity Risk Management
Market Risk Management
Risk Based Internal Audit
Risk management in CBS environment
Technology risk & ISS policy
Work life balance
Interpersonal relationship
Conflict management
Emerging Challenges in Basel Regime (RM 402)
Duration : 3 days
Target Group: ABMs and front line Officers of the branches
Objective: To provide comprehensive view of the various aspects of Operational Risk Management
Topical Coverage:
1. Basel Regime inception Retrospect and prospect
2. Risk Management policies
3. Approaches of Capital Risk Capital calculation BIA to AMA
4. Preventive Vigilance, Fraud Risk Management Policy & Whistle Blower Policy
5. Capturing of Loss Events & Reporting
6. Risk mitigation through Rating Models & Credit Reports
7. RBIA, IS Audit & Internal controls
8. KYC / PAML & Whistle Blower policy
9. Compliance Risk Management
Workshop on RAM Rating (RM 403)
Duration: 1 day
Target group: Officers of Chennai (North), Chennai (South) & Kancheepuram Zones
Objective: To provide comprehensive view of the various aspects of RAM Rating of loan accounts
Topical Coverage :
Will be decided by Corporate Office : Risk Management Department
19
International Banking
S.No
FX 501
FX 502
Program
Duration
Introductory Program to FX Business
4 days
Advance program on Foreign Exchange Business for
6 days
Authorized Branches
FX 503
FEDAI Workshop
6 days
FX 504
Program on FX Bourse
9 days
Introductory Program to FX Business ( FX 501)

Duration: 4 days
Target Group: All officers
Objectives: To familiarize the officers about basics of foreign exchange transactions
Topical Coverage:
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
Accounts and facilities for NRIs, PIOs and Foreigners including Loans
International Trade , Convertibility of Rupees, BOT BOP Mechanism Foreign Trade Policy
Role of RBI, DGFT. FEDAI, Customs, ICC and other regulatory organizations
EXIM Policy and various types of financing
Collection of Foreign Introduction to Forex Business and Overview of Global Forex Market.
Flow of Foreign Currency, Inward & Outward remittances, RBI Regulations and FCRA.
Types of Bills and Instruments, Negotiation, Purchasing and Discounting
Encashment of Foreign Travellers Cheques and Currency Notes
Letters of Credit, Various transactions under LC, Guarantees & Provisions of UCP 600
Importance of returns in FX R Returns, XOS, BEF and SOFTEX
ECGC Policies and Guarantees
Marine Insurance.
Remittances through Express Money / Money Gram / Western Union
Exchange Rate Mechanism and Forward Contracts
FEMA Provisions with respect to Trade Finance
Forex Risk Management Hedging Instruments
CBS and EXIM Bills for Foreign Exchange Transactions
20
Advance program on Foreign Exchange Business for Authorized Branches (FX 502)
Duration: 6 days
Target Group: Officers who are working in FOREX Authorized Branches.
Objectives: To familiarize the Officers at Authorized branches to handle Foreign Exchange business effectively.
Topical Coverage:
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.
20.
21.
22.
23.
24.
Overview of Foreign Exchange Business.

Latest Guidelines on NRI accounts and Remittances
Foreign Exchange Regulatory Framework FEMA Provisions.
Understanding Current account and Capital account transactions.
Methods and Modes of payments & Settlements in International Transactions
EXIM Policy 2009-14.
Export & Import Finance
Buyers Credit and Suppliers Credit
External Commercial Borrowings, Lines of Credit,
PC/FCPL/FCL
Types of LCs, Scrutiny, Re imbursement, Documentation, ISBP & UCP 600
URC 522 and URR
INCOTERMS
SWIFT MT Series
ECGC Policies and Guarantees
KYC and Anti Money Laundering in FX operations
Guarantees & Counter Guarantees, Stand by LC
Operational features in EXIM Bills with regard to Forex Transactions.
Exchange Rate Mechanism, Forward Contracts Booking, utilization, rolling over, early/late delivery.
ECGC Guarantees and Policies.
Compilation of R-returns, BEF and XOS etc
Marine Insurance.
Encashment of Travelers Cheques and Currency Notes.
FX Risk Management Hedging Instruments.
21
FEDAI Workshop ( FX 503)

Duration: 6 days
Target Group: Front line officers / second line in FOREX AD branches
Objectives: To familiarize export/ import finance / remittance regulations through the auspices of FEDAI and RBI for
provision of all round FOREX procedures and the extant guidelines under FEMA and other regulations.
Topical Coverage:
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.
20.
Overview of Forex Business in India: Role of Ministry of Commerce, Ministry of Finance and RBI.
Foreign Trade Policy 2009-14, Customs formalities for Imports/Exports.
Foreign Exchange Regulatory Framework FEMA Provisions
Important provisions of FEMA on Imports and Outward remittances.
Provisions of FEMA on Exports and Inward remittances.
International Trade , Convertibility of Rupees, BOT BOP Mechanism
KYC/AML in Forex Transactions
LC mechanism, parties and Important Types.
Important provisions of UCP 600/ISBP 681, Standby LCs and ISP-1998 & URC 522.
Export finance (Merchandise and Services).
Pre/Post Shipment in Rupees and Foreign Currency.
ECBs and FCNR (B) Loans.
ECGC Policies and Guarantees and Claim procedures.
Marine Insurance in International Trade.
Forex remittances and accounts facilities available to Resident Indians and NRIs.
SWIFT and Forex Operations.
Important returns in FX: R Returns, XOS,BEF, NRD-CSR.
Encashment of FTCs and Currency Notes.
Exchange Rate mechanism.
Types and Risk Management in Forex with introduction to Derivatives and Rules of FEDAI.
22
Program on FX Bourse (FX 504)

Duration: 9 days
Target Group: Officers with knowledge of FX transactions
Objectives: To train the inter bank and corporate dealers in Integrated Treasury Operations (FX and Money Market
operations)
Topical Coverage:
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.
20.
21.
22.
23.
24.
25.
26.
27.
28.
Overview of Forex Business in India: Role of Ministry of Commerce, Ministry of Finance and RBI.
FX Market.
Trade Cash Flows & Accounting.
Exchange Rate Arithmetic
Trend Analysis/Technical Analysis
Two way quotes
Operational issues in Forward Contracts
Forward rate arithmetic
Non spot outright rates
Non spot outright rates for cross rates
Interbank and Cover Operations
Exercises on cover commercial transactions
FX Swap Applications
Exercises on FX Swap Applications
Forward to Forward Swaps
Comprehensive Review
Market Conventions and Dealers Vocabulary
Trending of Two way Quotes
Regulations.
Overview of Money Market and G-sec Market
Money market and G-sec trading integrated treasury opportunities
Curtain Raiser on FX Bourse
Integrated Treasury Management
Derivatives Currency Futures, Currency Options and Interest Rate Swaps
RBI operations in financial market
FX Risk Management and hedging instruments
Settlement of domestic financial transactions and forex transactions by CCIL
Stimulated dealing in money and GSEC markets.
23
General Banking Programs
S.No
GB 601
Program
Duration
Vertical Career Progression Program
3 days
GB 602
Induction Training Program for Probationary Officers/Specialist Officers
10 days
GB 603
Induction Program for Promotee Officers
6 days
GB 604
Orientation Program for identified / first time Branch Managers
6 days
GB 605
Functional Hindi Program for Officers
1 day
GB 606
Executive Development Program for CMs / AGMs
2 days
GB 607
Program for Disciplinary Authorities
2 days
GB 608
Program for inquiring Authority / Presenting Officers
3 days
GB 609
Program for Vigilance Officers
3 days
GB 610
Program for Security Officers
4 days
GB 611
Program for Office Bearers of recognized Unions / Associations
1 day
GB 612
Program for Officers of Currency Chests
2 days
GB 613
Refresher Program for Probationary Officers / RDOs
4 days
GB 614
Program for Inspectors
6 days
GB 615
Main Stream Banking for Specialist Officers
6 days
24
Vertical Career Progression Program (GB 601)

Duration: 3 days
Target group: Officers who have residual service in the bank for more than 5 years
Objective: To groom Officers for succession planning
Topical coverage:
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
Banking Future Vision Positioning of our Bank

Identify oneself with Organizational goals
Career Planning & Career Grooming
Motivation An effective tool for Team Work
Personality Development
Facing change and challenges in career progression
Role of technology in career building
The making of a Leader
Market yourself for business growth
Performing Together
Etiquettes, efficiency and excellence
The art of happy living the natural way
25
Induction Training Program for Probationary Officers/Specialist Officers (GB 602)

Duration: 10 days
Target group: Newly recruited Probationary Officers / Specialist Officers
Objective:
To equip the newly recruited Probationary Officers in various aspects of Branch Banking
Topical Coverage:
1. Know Your Bank & Banking related Acts ( NI Act, RBI Act, BR Act etc)
2. Low cost deposits (Current Account & Savings Bank Account)
3. Banker - Customer Relationship, KYC & Types of Customers
4. Communication and Business Etiquette
5. Introduction to Financial Accounting
6. Deposit Products for NRIs
7. Basics of lending
8. Interpersonal Relationship
9. Remittance Schemes For residents and non- residents
10. Welcoming Professional Change
11. Term Deposit Products
12. Leadership Skills
13. Working in a Team
14. Caring our Clients
15. Different types of credit facilities for customers
16. Ancillary Services
17. Priority Sector Lending Concepts & Classification
18. Cross selling of third party products
19. Addressing the Participants by Executives at Corporate Office
20. Structured Loan Products Agriculture & SME Segment
21. Structured Loan Products - Personal Segment
22. Indian Bank Officers Service Regulations & Career Path, Features of New Pension Scheme
23. CBS Concepts, User Creation, Maker Checker Concepts, Queue, Authorization/Decline etc.
24. CIF Personal Customer, Opening of SB Account, SMS alert
25. CIF Non Personal Customer Opening of Current Account., Account Relationship
26. Opening of Joint Account, Modifying CIF, Home Branch, Account type, Delivery Channels
27. Opening and Closing of Term Deposits, Roll Over, TDS
28. Standing Order, Stop Payment , Hold, Lien, Batch Concept
29. CC/OD opening, Disbursal/Security/Insurance
30. Loan (JL, LOD) - opening
31. Delivery Channels, KESDEE e-learning and Data Mining through Help Desk
32. Remittance Module DD,RTGS,NEFT ,
33. C 2 C Transactions, CGL, BGL Concepts, GLIFF
26
Induction Program for Promotee Officers (GB 603)

Duration: 6 days
Target Group: Promotee Officers
Objective: To make the promotee officers familiarize with their role as officers and enhancing their efficiency in
competitive banking
Topical Coverage:
1. Corporate expectations, goals and Profit Planning
2. Managing the challenge of change
3. Business Communication & Etiquette
4. Build your own winning team
5. Jewel Loans for Agriculture / Retail Trade / Non-priority appraisal and auctioning procedure
6. Marketing of retail banking products, alternate delivery channels
7. Structured Loan Products Agriculture & SME Segment
8. Structured Loan Products - Personal Segment
9. Selection of Borrowers and Principles of Lending
10. Priority sector lending / Government sponsored schemes
11. KYC & AML & Whistle Blower Policy
12. Caring our Clients
13. Officers' Service Regulations
15. Bankers Code of commitment to customers / Right to information Act /Compliance / Official Language
16. CBS Latest in Deposits and Loan modules
17. CBS - Contingent Accounts and EXIM BILLS, Scrutiny of reports, IS Security
18. Help-desk / Data Mining and e-learning
19. Utility of Techno Banking products & Operational issues
20. Latest in Financial Inclusion and SHG financing Guidelines
21. Career Planning What , When and How
22. Introduction to FX & NRI products
23. Financial planning and Investment
24. The art of happy living the natural way
27
Orientation Program for identified / first time Branch Managers (GB 604)
Duration: 6 days
Target group: Newly posted BMs & potential Officers identified to take Branch Manager ship
optimizing performance
Topical Coverage:
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.
20.
21.
22.
23.
24.
25.
26.
Leader in the making Re-engineering towards change

Branch - a Profit Center
Dream to succeed Interaction with successful Branch Managers
Romancing with the Balance Sheet
Retail business growth Carving a Market
Analysis & Interpretation of ratios using Excel applications
Effective Decision Making & Delegation
Effective monitoring of Branch Operations through system generated reports
Art of handling customer complaints & grievances with special reference to BCSBI, RTI
Marketing of Delivery channels & IT Products
Understanding Working Capital Assessment
Preparation & Processing of loan proposal Case study
KYC & Prventive Vigilance in CBS Environment
Term loan appraisal
IRAC norms, Credit Monitoring & NPA Management
Work Life Balance Managing Time
Documentation, Charge creation
Rrectification of inspection irregularities
Working together Building your Team
Marketing Credit Cards, Gold Coin & Insurance products
application of creative problem solving
Group presentation on Business thrust areas
Using MIS for internal control & Business Promotion
Financial planning and Investment
The art of happy living the natural way
Functional Hindi Program for Officers (GB 605)

Duration: 1 day
Target Group: Officers at the administrative offices in Chennai, HO and Chennai Zone and Very Large Branches
Objective: To familiarize the Officers in the functional knowledge of Hindi and its application in day to day functioning
Topical Coverage:
1.
2.
3.
4.
5.
OL Act, Rules and Annual Program

Banking Terminology
Hindi Typing, Unicode and Internal work in Hindi
Hindi Grammar
Hindi Correspondence
28
Executive Development Program for CMs / AGMs (GB 606)

Duration: 2 days
Target Group: Recently promoted CMs / AGMs
Objective:
To familiarize the participants with the latest challenges in the Financial sectors set goals, nurture
leadership talents for executive excellence
Topical coverage:
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
Leadership qualities for Corporate Excellence

Latest developments in IT and Products
Team Building
Corporate Governance / Vision and Mission
Negotiation Skills
Six Thinking Hats Power of parallel thinking
Stress Management Exercise / Cases
Time Management
Decision Making Skills Case analysis
Prevention is better than cure Preventing frauds
Coaching , Counseling, delegating and mentoring
Nurturing talent Giving elbow room for young aspirants
Analytical skills and Data Interpretation
Developing Corporate Culture
Executive wellness Work Life Balance
Breaking barriers and Building Bridges An interaction
Program for Disciplinary Authorities (GB 607) - 2 days
Program for Inquiring Authority / Presenting Officers (GB 608) 3 days
Program for Vigilance Officers (GB 609) 3 days
Target Group and Course coverage will be decided by CO:Vigilance

Program for Security Officers (GB 610) 4 days
Target Group and Course coverage will be decided by CSO.
Program for Office bearers of recognized Unions/Associations (GB 611) 1 day
Target Group and Course coverage will be decided by CO: HRM
Program for Officers of Currency Chests (GB 612)
Duration: 2 days
Target group: Officers in charge / Officers working in the Currency Chests
Objective:To equip the Officers working in the Currency Chests with knowledge on various operational aspects of
29
Currency chests.
Topical Coverage:
To be decided by Corporate Office: CGT
Refresher Program for Probationary Officers / RDOs (GB 613)
Duration: 4 days
Target group: Probationary Officers / RDOs who have completed one year of service
Objective: To equip the probationary officers with basics of lending & credit management
Topical Coverage:
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
Banks Performance Robust growth in quality credit Corporate Goal

Selection of borrower & Management Appraisal
Priority Sector Lending - SME
Structured Loan Products Features & need for marketing
Analysis of Balance Sheet, Ratio Analysis, Cash Flow and Fund Flow analysis
Understanding working capital concept
Term Loan Appraisal
Priority Sector Lending Agriculture
Basics of Non Fund Based Credit Facilities
CBSDeposit and remittance modules Hands on Alternate Delivery Channels
11. Rating Models & CIBIL Reports
12. CBS Loans module Hands on and various reports

13. Documentation and Charge creation
14. Credit Monitoring Why & How?
30
Program for Inspectors (GB 614)

Duration: 6 days
Target group: Officers working in Inspection Centres & Departments
Objective:
To provide a comprehensive view of various changes that took place in the recent past and emerging issues.
Topical Coverage:
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.
20.
21.
22.
23.
24.
Emerging trends in Inspection & Corporate expectations Corporate Governance

New Model Audit Policy and its implementation
Role of Inspectors & Corporate Expectations
Appraisal skill for TL, WC, and NFB facilities study of financial statements
Monitoring of Large Borrowal accounts QIS Pre-release credit / legal audit
Large Borrowal Accounts , Stock Audit / AFI / LFAR observations & compliance
Trend analysis and generation of scenarios to trigger detection of fraud
Forensic audit
Offsite Monitoring
Handling of FOREX related transaction FEMA / FEDAI
Structured Loan Products Retail Lending
Lending under Priority sector Agricultural Lending
Lending under Priority Sector SME Lending
Risk concepts Operational Risk & Internal Control Risk
Risk Based Internal Audit Rating charts Modified format Discussion
Effective utilization of CBS for RBIA
Rectification of irregularities importance of spot rectification. Steps to be taken for improved rating
Essentials of IS Audit (including ATM audit) Systems & Controls
Security Creation Legal aspects & Implications
Whistle Blower Policy Early Warning Signals
Study of early warning signals credit & other areas Misappropriation & Fruads
Investigation of frauds / gross irregularities
Documentation and EM creation
KYC / AML compliances
31
Main stream banking for Specialist Officers (GB 615)

Duration: 6 days
Target group:
All types of Specialist Officers and Officers working in specialized departments (those who are away from the branch
banking and involved in back office functions like Service Branch, CPPC, CDPC, TMD, Project Office
Objective: To equip the specialist officers in various aspects of Branch Banking
Topical Coverage:
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.
20.
21.
22.
23.
24.
25.
26.
27.
28.
Know Your Bank & Banking related Acts ( NI Act, RBI Act, BR Act etc)
Low cost deposits (Current Account & Savings Bank Account)
Banker - Customer Relationship, KYC & Types of Customers
Introduction to Financial Accounting
Deposit Products
Basics of lending
Profitability Parameters
Strategy to improve Retail Business
Art of handling customer complaints & grievances with special reference to BCSBI, RTI
Documentation, Charge creation & rectification of inspection irregularities
Remittance Schemes - For residents and non- residents
Work Life Balance
Different types of credit facilities for customers
Priority Sector Lending - Concepts & Classification
Cross selling of third party products
Structured Loan Products
IRAC norms, Credit Monitoring & NPA Management
CBS Concepts, User Creation, Maker Checker Concepts, Queue, Authorization/Decline etc.
CIF, Opening of SB Account, Current Account, SMS alert
Opening of Joint Account, Modifying CIF, Home Branch, Account type, Delivery Channels
Opening and Closing of Term Deposits, Roll Over, TDS
Standing Order, Stop Payment , Hold, Lien, Batch Concept
CC/OD opening, Disbursal/Security/Insurance
Loan - (JL, LOD) - opening
Delivery Channels, KESDEE e-learning
Remittance Module - DD,RTGS,NEFT ,
C 2 C Transactions, CGL, BGL Concepts, GLIFF
32
Information Technology
S.No
Program
Duration
IT 701
Program for Help Desk Officers
3 days
IT 702
IT related applications
3 days
IT 703
IT Management in CBS
3 days
IT 704
Alternate Delivery Channel
3 days
IT 705
Program on Cheque Truncation System for Service Branch / Hub Branch
3 days
IT 706
IS Security for Internal Controls
3 days
33
Program for Help Desk Officers (IT 701)

Duration: 3 days
Target group: Officers looking after the system in Administrative Offices and Very Large branches
Objective: To enhance the job role capabilities of Help Desk Officers for effective quality data maintenance for business
growth
Topical coverage:
1. User administration in CBS
2. Network & System administration - an Overview
3. Configuring peripherals like printers and scanners demonstration
4. HELPDESK / Mining of information
5. Importance of Patches and updation of the Branch Server
6. Escalation procedure / IP Messaging
7. Back Office Reports and controls
8. ATM Maintenance & Operational Issues relating to ATM cards
9. Quality Data maintenance / updation thereof , Importance of MIS
10. Various query facilities available for ABMs/ BMs
11. Effective / Secured Front Office Management
12. Front Office Reports, scrutiny & implications
13. Security / Special features in ABMs module & Administration thereof
14. IS Security/ Preventive Vigilance
15. e-TDS
IT RELATED APPLCIATIONS (IT 703)

Duration: 3 days
Target Group: Officers presently handling bills, Non fund based business, payroll, pension, Govt transactions
Objective: To familiarize the participants with web based applications relating to EXIM Bills, Payroll & Pension
Topical Coverage:
34
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
Overview of Exim bills user administration & Exim bill reports

Guarantee module in EXIM BILLS > BANCS
Overview of LC module & BANCS
Perusal of reports related to EXIM Bills.
Centralized Payroll
Centralized Pension
IS Security and Preventive Vigilance
Cheque Truncation System
Basics of Networking
Planning of priorities
IT Management in CBS for BMs & ABMs (IT 703)
Duration: 3 days
Target group: Branch Managers and ABMs of Branches..
Objective : To enable the BMs & ABMs to develop skills relating to Internal Control and Supervision under CBS
environment.
Topical coverage:
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
An overview of CBS environment.

Role of BMs and ABMs under CBS environment.
IS Security & Preventive Vigilance.
Deposits & TDS Management
SMA,NPA Module monitoring of loans through CBS reports
Operational issues in Delivery channels and Technology products
Rating Models & CIBIL Reports
ATM operations
Stress Management
e-TDS
Recovery policy & Recovery mechanism
MS applications
35
Alternate Delivery Channel (IT 704)

Duration: 3 days
Target group: All Officers
Objective : To familiarize the participants the usage of IT Products and to market
Topical coverage:
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
Profitability in Alternate Delivery Channels

RM Module Operations
Features of Net Banking
Utility Payments
Features of Mobile Banking
Interbank Mobile Payment Service
WAP (Wireless Access Protocol) based Mobile Banking
IS Security and Preventive vigilance
Remittance facilities (RTGS / NEFT), Money gram, Xpress Money, Western Union
ATM Operations
Interpersonal relationship
Program on Cheque Truncation System (IT 705)

Duration: 3 days
Target group: Officials working / identified to be posted in Service Branch /Hub branch
Objective : Help the participants to understand the nuances of Cheque Truncation System.
Topical coverage:
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
Introduction to Cheque Truncation System

Image specifications in CTS
Electronic Clearing System
Technology Banking
Adjustment of Books in Service Branch
Latest Updates
Job role of Link/Hub branches
Role of Service Branch
Responsibility of the Presenting Bank
CTS Inward Clearing
CTS Outward Clearing
36
IS Security for Internal Controls (IT 707)

Duration: 3 days
Target group: All Officers
Objective : Help the participants to understand the nuances of cyber threats and prevention mechanisms.
Topical coverage:
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
Introduction to Cyber Security

Cyber Threats and their implications on Banking
Firewalls, Intrusion Detection and Prevention Systems
IS Security Policy
IS Audit and Audit tools
Cyber Security Laws
Cyber Frauds with case study
Keeping your system secured
Antivirus
Alternate delivery channels
37

Course Content 2014 15

Uploaded by

Document Information

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Course Content 2014 15

Uploaded by

Copyright:

Available Formats

Programs in Human Resources Management & Marketing

Program for Effective Branch Management

Planning for a new beginning

Program on Managerial Excellence for Women Branch Managers

Program on SAP / HRMS

C:\Users\Administrator\Desktop\Course contents for the programs 2014-15.doc

Program on Managerial Excellence (HRM 101)

Planning for a new beginning (HRM 103)

The beginning of a new life

Program on Managerial Excellence for Women Branch Managers (HRM 104)

C:\Users\Administrator\Desktop\Course contents for the programs 2014-15.doc

Program on SAP / HRMS (HRM 105)

C:\Users\Administrator\Desktop\Course contents for the programs 2014-15.doc

Programs in Credit and SME Financing

Credit Appraisal and Management for Branch Managers

Credit Management Program for CRMs

Lending Strategies and Asset Quality Management in SME Portfolio

Credit Management Program for Executives

Effective NPA Management and Recovery Strategies

Strategies to improve Retail Banking

Refresher Program for IDOs

Crash Credit Program (Zone specific) / Video Conferencing Channel

Credit Management program for Zonal Office desk officers

Workshop for Authorized Officers

C:\Users\Administrator\Desktop\Course contents for the programs 2014-15.doc

Basics of Credit (CR 201) Location specific / Southern Zones

C:\Users\Administrator\Desktop\Course contents for the programs 2014-15.doc

Credit Management Program for CRMs (CR 203)

Credit Management Program for Executives (CR 205)

To sharpen the skills in Credit decision making and administration

C:\Users\Administrator\Desktop\Course contents for the programs 2014-15.doc

Strategies to improve Retail Banking (CR 207)

To update the knowledge and skill of IDOs

C:\Users\Administrator\Desktop\Course contents for the programs 2014-15.doc

Analysis of Financial Statements

C:\Users\Administrator\Desktop\Course contents for the programs 2014-15.doc

Workshop for Authorized Officers (CR 210)

C:\Users\Administrator\Desktop\Course contents for the programs 2014-15.doc

Financing Agricultural Projects

Strategies for Business Enhancement of Microsate Branches

Mentoring new RDOs Workshop for controlling office RDOs

Financial Inclusion Marching towards Inclusive Growth Banking

Workshop for Lead District Managers and District Coordinators of Non-Lead

C:\Users\Administrator\Desktop\Course contents for the programs 2014-15.doc

Emerging Business Opportunities in Rural / Semi-urban Branches (RU 301)

Business Thrust Areas & Corporate expectations

C:\Users\Administrator\Desktop\Course contents for the programs 2014-15.doc

Financing Agricultural Projects ( RU 302)

C:\Users\Administrator\Desktop\Course contents for the programs 2014-15.doc

Strategies for Business Enhancement of Microsate Branches (RU 303)

Corporate expectation in Business Growth of Microsate Branches

Corporate Expectation & Latest guidelines in Rural Financing

C:\Users\Administrator\Desktop\Course contents for the programs 2014-15.doc

C:\Users\Administrator\Desktop\Course contents for the programs 2014-15.doc

Risk Mitigation and Capital Optimization

Emerging Challenges in Basel Regime

Workshop on RAM Rating

C:\Users\Administrator\Desktop\Course contents for the programs 2014-15.doc

Risk Mitigation and Capital Optimization (RM 401)

Overview of risk management, Basel - III & RBI Guidelines

Introductory Program to FX Business

Advance program on Foreign Exchange Business for

Introductory Program to FX Business ( FX 501)

C:\Users\Administrator\Desktop\Course contents for the programs 2014-15.doc