ONLY PEOPLE SAVE PEOPLE

OUR MISSION: TO SAVE LIVES, PROTECT THE ENVIRONMENT

AND SAFELY TRANSPORT MISSION CRITICAL PEOPLE AND ASSETS

THE COMPANY

INAER Spain is the leading provider of aerial emergency services and aircraft maintenance for mission critical
operations such as medical emergency services, civil protection, sea and mountain search & rescue, coast and
fishing surveillance, fire fighting, aerial works, training and aircraft maintenance.
INAER Spain is part of the Avincis Group, one of the worlds leading providers of mission-critical services. The
groups primary goals are to save lives, protect the environment and provide the safe transport of people and
goods in emergency missions. The Avincis Groups different operating companies operate a fleet of approximately
350 aircraft throughout Australia, Finland, France, Ireland, Italy, Norway, Portugal, Spain, Sweden and the United
Kingdom.

2013 IN FIGURES

98,500
Flying hours

51,450
EMS services

4,850

Saved lives at sea

or on mountains

6,350

Fire fighting operations

173,000

Oil & gas passengers

450

Maintenance inspections

OUR SERVICES

LIFE
& RESCUE
Emergency medical services (EMS)
!
!

Primary emergency missions

Secondary patient transfer
missions

Search & rescue

! SAR (government)
! SAR (offshore)

SAFETY
& ENVIRONMENT
Environmental
& disaster intervention
!
!
!

Fire fighting
Surveillance (fishing)
Disaster response
Other environmental

ENERGY
SUPPORT

Safety & security

Energy Support Services

! Surveillance (border patrol)

! Law enforcement (police)
! Maintenance, Repair,
Overhaul

! Oil & gas crew-change

! Critical aerial works

OUR VISION, MISSION AND VALUES

OUR MISSION:

To save lives, protect the environment and safely

transport mission critical people and assets.

OUR VISION:

To be recognized as the best mission-critical aviation

company in the world by our customers, potential
customers, employees and regulators.

OUR VALUES:
SAFETY
& QUALITY

Inherent in
everything we do.

FAIRNESS
& EQUITY

Allow for mistakes

not negligence.

TRANSPARENT
& OPEN

Always looking to
improve.

DYNAMISM &
COMMITMENT

CUSTOMER
FOCUSED

INTEGRITY

Act swifly to improve

and deliver.

Always ready,
always there.

Consistent application of
our values, in all
situations: we do what
we say will do.

MISSION SAFE

At INAER, Safety is our first thought, and MissionSafe describes

our rigorous approach to Safety at every level of our business.
A CULTURE OF SAFETY, FROM BOARDROOM
TO COCKPIT
The success of a business like ours depends on our people. No two
days are the same. No two missions are the same.

OBJECTIVE: ZERO ACCIDENTS

Operational Excellence is one of the most important ways
for us to be competitive and deliver superior performance
and value to our customers.
The highest standards of safety and compliance are at the
core of operational excellence. We will only achieve
excellence when our safety performance is at the highest
level.
Put simply, whether we work in an office, a hangar or a
cockpit, every one of us has to be safe and compliant at all
times. Our objective is Zero Accidents.

Wherever we work in the Avincis Group, our behaviour and the

decisions we make are governed by three
key words.
SAFETY
Safety is fully integrated into our thinking, from Group Strategy level to
daily operations. We commit ourselves to setting the global
benchmark Safety standards for our industry, and we never forget that
Safety is the single most important aspect of all our work. If its not
safe, we dont do it.
INTEGRITY
Our customers can expect us to act with honesty and courage,
openness and transparency, and show resilience and responsibility.
Practically, it also means creating operating systems with the integrity
to work consistently.
MISSION
We focused on our mission at every level of our Group, clear about
our goals and how to achieve them. We make sure that whatever they
do, our people are trained, supported and resourced to succeed.

HISTORICAL MILESTONES

Helicpteros del
Sureste (HSE)
pioneers in the
use of
helicopters in
fire fighting and
emergency
services with
helicopter

1965

1983

Helicsa
Helicpteros
starts its activity
as a company
focused on
aerial works and
Oil&Gas
services

HSE, only
company
authorised to
perform helicopter
regular passenger
airline and organs
transplant
transport for the
National
Transplants
Organisation

1990

1996

Start of
Search&Rescue
services in
Spain (Helicsa)

INAER starts its

international
expansion
incorporating
Helisul, in
Portugal

2003

2004

Creation of
INAER following
the integration of
Helicsa
Helicpteros and
Helicpteros del
Sureste

INAER starts
fixed-wing
fire fighting
operations
thanks to the
incorporation of
Cegisa

2005

2006

EASA certificates
INAER as one of
the first European
Helicopter Design
Organization
Approval Office
INAER enters the
Italian market
following the
acquisition of
Elidolomiti

International
consolidation of
the company
incorporating
Elilario in Italy,
Proteus in
France and
Aeromaritime
in the UK

2007

2008

INAER expands
abroad and
enters the
Chilean fire
fighting market

Acquisition of
Australian
Helicopters
INAER starts its
operations in
Peru

2009

2010

INAER is
consolidated as
the leader and
reference in the
Italian market of
helicopter
emergency
medical services
with the
incorporation of
HELITALIA

Avincis launch, the

world leading
provider of
mission-critical
services in which
are integrated
INAER, Bond,
Norsk
Helikopterservice
and Australian
Helicopters.

2011

2012

INAER is
awarded
the largest fixedwing fire fighting
contract in Italy
Acquisition of
Bond Aviation
Group

Avincis acquired
by Babcok
Acquisition of
Scandinavian
AirAmbulance

2013

2014

Starts Bond
Helicopters
Australia
operations

CORPORATE ORGANISATION CHART

JAMES DRUMMOND

Group Chief Executive Officer

ANDREA CICERO

SIMON STEWART

Group Chief Financial Officer

Group Chief Safety Director

MARTIN WHITTAKER

BABA DEVANI

Group

Group Fleet & Engineering Director

Group Business Development Director

LUIS IGO MORENO-VENTAS

KATE HILL

Group General Counsel

RICHARD MINTERN
CEO Northern Europe

Group Communications Director

ASIA PACIFIC

MANUEL LPEZ AGUILAR

CEO Western Europe

ANDREA STOLFA
CEO Italy

AUSTRALIA
JOHN BOAG

OpCo

MD BHA, MD AustHeli

Luke Farajallah
MD
Bond Offshore
Helicopters

Chris Greenhill
MD
Bond Air Services

Bjorn Veum Seljevold David Donaldson

GM
MD
Australia Onshore
Norway

John Boag
MD
Offshore

Manuel Lpez
MD
Spain

Bernardo Echeverri
MD
Portugal

Frdric Goig
MD
France

Dario Bedarida
MD
Rotor Wing

Roberto de Pompeis
MD
Fixed Wing

KEY INDICATORS

REVENUES (!mm)

EMPLOYEES

FLEET

ORDER BOOK

2,966

575
2,869

365

521

349

267

1,931
341

281

300

1,567
1,327

1,702

302

1,495

198

263

898
1,004
567

159
301
158

07

08

09 10 11

49

12

07

years
of experience

providing emergency
and mission critical services.

08

09 10

11

12

10

07

08

countries

Australia, Finland, France,

Ireland, Italy, Norway,
Portugal, Spain, Sweden
and UK.

09 10

11

12

+ 526

07

08

09 10

!mm

invested in fleet expansion

and modernisation over the
past 6 years.

11

12

INAER SPAIN
A LEADER IN MISSION-CRITICAL OPERATIONS
AND AIRCRAFT MAINTENANCE

SERVICES
EMERGENCY MEDICAL
SERVICES AND CIVIL
PROTECTION

MARITIME SEARCH AND

RESCUE (SAR)

FIRE FIGHTING

FISHING SURVEILLANCE

OIL & GAS

!
!
!
!

First medical helicopter in Spain in 1986

Inter-hospitals transfers
Medical assistance and search and rescue operations
H24 medical bases

! Service since 1984

! Search and rescue at sea and mountain
! Fight against pollution of the sea Customs Surveillance
Service
! Helicopters and airplanes fleet

!
!
!
!

Fire fighting
Transport of teams of fire fighters
Environmental protection
Surveillance

! Conservation, protection and regulation of fishing

resources in the national fishing grounds
! Helicopters and airplanes fleet

! Transport services for passengers, provisions and

materials for oil&gas platforms
! Service since 1972
! Our clients include Repsol YPF, ENI, Shell, Saipen and
Premier Oil, among others.

2013 OPERATIONAL STATS

KEY STATISTICS 2013

32,826
8,959
3,970
3,726

Flying hours
EMS missions
Fire fighting
operations
Saved lives at sea
or on mountains

ORGANISATION CHART

Manuel Lpez Aguilar

CEO

Lorena Rodrigo
COMMUNICATION
MANAGER
(AVINCIS)

Jorge Arns
DOA OFFICE

Aleixandre
Schudeck
FLEET &
ENGINEERING
DIRECTOR

Javier
Ramos
HUMAN RESOURCES
AND CORPORATE
ISSUES

Rubn
Garca

ECONOMIC AND
FINANCIAL MANAGER

Manuel Camarasa
LOGISTICS AND
MATERIALS PLANNING
MANAGER

Jos Luis
Moreno

COMMERCIAL
AND STRATEGY
MANAGER

Pedro
Lzaro

ENGINEERING
AND MAINTENANCE
PLANNING MANAGER

Licinio
Navarro

MAINTENANCE
PRODUCTION
MANAGER

Enrique
Nogueroles
OPERATIONS
MANAGER

Carlos Daz
de Otazu

Luis
Miano

HELICOPTER
OPERATIONS
MANAGER

FIXED WING
OPERATIONS
MANAGER

Yolanda
Boto
QUALITY
MANAGER

J.M.
Gutirrez

Juan de
la Torre

MEDICAL
SERVICES

ATO
INSTRUCTION

Miguel van
Leeuwen
SAFETY
MANAGER

INDUSTRIAL DIVISION
SERVICE STATION CENTRE FOR THE MAIN WORLWIDE MANUFACTURERS
! 450 technicians and engineers.
! 642,000 men hours/year.
! More than 200 aircraft maintenance inspections per year
! Simultaneous Maintenance for 65 aircraft.
! Aeronautical Maintenance Centres specialized by fleet type:
! SPAIN: Albacete, Alicante, Salamanca and Sevilla

LEADERS IN QUALITY AND MAINTENANCE

! Quality Certificates EN 9110

! Certification of environmental management ISO 14001

! Quality Certificates ISO 9001:2000

! PECAL/AQAP 2120

! DOA / POA EASA APPROVALS

ENGINEERING & CERTIFICATION

Since 2004, INAER counts on a department of Engineering & Certification to design and certify both modifications required in the aircraft to
carry out its role and mission in and repairs out of the scope of the OEM manuals. In addition, its capabilities includes the development of
new airborne equipment and software applications to improve the service and/ or the efficiency of our processes.
This is a remarkable investment allowing us more agility and more autonomy in any new modification or repair in the original design of the
aircrafts; and to develop new solutions to add more value to our services.

MARZO 2005

Reconocimiento de la capacidad de diseo de modificaciones y reparaciones por la Agencia Europea de

Seguridad Area (EASA) con la Aprobacin como Organizacin de Diseo (DOA) n EASA.21J.109.

SEPTIEMBRE 2007

Ampliacin de los Trminos de Aprobacin DOA, incluyendo la emisin de nuestros propios Permisos de
Vuelo para nuestras modificaciones (una de las 3 primeras para el sector helicpteros en Europa).

JUNIO 2010

Reconocimiento de la capacidad de fabricacin de los propios kits de piezas por la Agencia Espaola de
Seguridad Area (AESA) con la Aprobacin como Organizacin de Produccin (POA) n ES.21G.0018.

FEBRERO 2011

Reconocimiento de la capacidad de diseo de modificaciones y reparaciones por el INTA/ Ministerio de

Defensa de Espaa con el Reconocimiento como Organizacin de Diseo (ROD) n INTA/ROD/005.

SEPTIEMBRE 2012

Ampliacin de los Trminos de Aprobacin DOA, incluyendo la aprobacin de los Suplementos al Manual
de Vuelo de nuestras modificaciones (1 en Europa).

2014

Aplicacin de diseos y certificaciones en INAER Espaa.

HUMAN RESOURCES

MORE THAN 1,300

SPECIALISED
EMPLOYEES
FLIGHT
CREWS
INAER makes major investments
in training to develop the most
versatile and well-qualified team
of pilots possible.

ENGINEERINGS AND
TECHNICIANS

TECHNICAL
CREW

Qualified technicians are required to

perform line maintenance shortly
before and after flights.

Doctors and nurses, rescuers and

technical crew members are part of the
work teams that allow the company to
carry out its operations efficiently.

Maintenance technicians are also

required to perform periodic heavy
maintenance involving dynamic
components.

The first
Helicopter
Services
company
With european
OHSAS 18001
Certification

TRAINING & SIMULATOR

TRTO TRAINING CENTRE

! INAERs TRTO training covers all courses, training sessions and checking procedures required by the operators to offer the highest safety
guarantee. With the collaboration of international simulator centres like EADS-CASA, Agusta, Airbus Helicopters and FlightSafety as well
as its own simulation centre.
! 48 Type Rating Instructors (TRI) and 41 Type Rating Examiners (TRE).
! INAERs TRTO is continually audited, both internally and externally by aeronautical training authorities.

TYPE RATING COURSES AND RENEWAL

CERTIFICATION:

INAERS SIMULATORS:
! More than 3 million euros invested in the acquisition of the first
Bell 412 flight simulator owned by a private company in Spain.
! The helicopter simulator for the model Bell 412 complies with
JAR-STD 2H FTD regulation of level 3 and includes movement.

CORPORATE SOCIAL RESPONSIBILITY

Corporate Social Responsibility is embedded in the culture of INAER:

actively and voluntarily contributing to the social, economic and
environmental development of its surrounding. INAER understands that
each of its steps has an impact on its clients, employees, shareholders,
environment and the general public.
Therefore, we support social initiatives of non-profit organizations,
projects that start with the initiative of own employees and of the
improved labour integration of disabled people.
INAER develops all its activities under the criteria of sustainability and
environmental friendliness. We believe that the environment is a common
asset that we must preserve and protect.

Aerdromo de Mutxamel
Partida La Almaina 92
03110 Mutxamel. Alicante
Espaa
Tel.: +34 965 663 835
Fax: +34 965 665 924
info@inaer.es
www..inaer.com