Nicholas Maldonado

1822 Blue Bonnet Pl., Encinitas, CA 92024

760-420-7144 maldy54@hotmail.com

Objective:
Professional Customer Service position with an opportunity to build a future career. The
opportunity to enhance relationships with customers, work as a team with others and work in a
culture that fosters innovative ideas.

Education:
Azusa Pacific University, Azusa, CA 2000-2002
Palomar Community College, San Marcos, CA. 2002-2003
Mira Costa Community College, Oceanside, CA 2003-2004
Ashford University, Clinton, Iowa (online) 2009 – Presently attending for B.A. in History

Skills:
Outstanding customer service skills. Awareness of propriety in a professional environment. Diligent
worker able to set and achieve goals. Able to adapt to my working environment with speedy
efficiency. Able to maintain a professional persona over the phone and in person.

Work Experience:
Periodical Interior Specialist for Coast Landscaping, Encinitas, CA
Responsible for on site assessment and maintenance of recently foreclosed homes in accordance
with real estate standards. Assess damages and/or malfunctions and then fix the problems in a
timely and clean manner. Also responsible for dealing with and adjusting to intruders.
October 2009- Present
Production Lead/ Technician, Hollywood Outdoor Movies, Oceanside, CA
Current position is to set up and assist in audio/visual productions as part of a team and
individually. To make sure that the production runs smoothly and the customer is more than
satisfied. This requires a unique and specific knowledge of equipment, as well as some physical
labor. Also requires the ability to keep a timely schedule according to the customers’ specifications
and travel to locations. Many productions are several hundred to a thousand spectators in size.
Requires focus and a calm collectiveness under a strict schedule and sequence of events. Also
requires the ability to assess and adapt to any problem that may occur with speedy efficiency.
June 2009- Present

Marketing Field Representative, Leucadia Pizzeria, Encinitas, CA

Promoted from within the company to establish a rapport with local businesses as a marketing
representative. Have been successful in using a professional mindset in a corporate setting to
obtain company goals. Responsible to utilize my outgoing personality to create awareness of my
company’s product. I also set to establish an ongoing clientele basis by informing and providing
other companies with account information and a friendly attitude. Provided consistently high quality
and timely customer service to achieve individual goals and targeted performance levels.
May 2009- October 2009

Driver, Leucadia Pizzeria, Encinitas, CA

1822 Blue Bonnet Pl, Encinitas, CA 92024 T: 760-420-7144 Email: maldy54@hotmail.com

 Nicholas Maldonado

Responsible for representing the company via responding to phone calls as well as being the face
of the company. I am required to maintain a professional persona when answering the phone and
dealing with customers. Providing the customers with excellent service as well as making sure the
product reaches their hands efficiently.
2006- Present

Self Employed
During this time also self employed in the music business. Co- created a group publishing company
as well as a co-founder of a small music corporation, which included legal representation as well as
management. Worked exclusively with professional, world renown record label as well as one of
the top distributors in the world. Self motivated to produce music in a professional setting,
composing, recording, and performing. Travelled extensively, setting up and tear down of venues,
organizing travel arrangements, performing while still maintaining a professional attitude working
with many different environments. Responsible for controlling and handling monetary income as
well as expenditures.
2006- 2009

Barista, Starbucks, Encinitas, CA

I created an uplifting customer experience by going above and beyond the customers expectations.
I acquired many skills including multi-tasking, attention to detail with store procedures, and making
drinks according to company policy. It requires each employee to work side by side in a friendly,
uplifting, and trusting environment. Above all, the focus is on the customer’s enjoyment and
satisfaction.
2002-2006

Alpha Leader, Azusa Pacific University, Azusa, CA

After I successfully completed a timely and intensive interview/application process, there was a two
week full time training period. As a full time student, it was also my responsibility to assist and lead
approximately 10 incoming freshman into a successful academic, as well as, student life career at
APU. I was not only their teacher for their orientation classes, but met with this specific group once
a week to creatively integrate them into university life. Setting up certain social functions with them
relating to specific topics that dealt with all aspects of campus life. I was required to relay
assignments to them and then assess and allocate a letter grade to them based on their effort and
receptiveness. Here I required many personal as well as adaptive qualities that many peers still
admire in me.
2001-2002

Referrals:
Drake Kellas (760)-822-4881 email- dkellas@yahoo.com
Duane Reed (760)-994-8056 email- reeduane@gmail.com

915 Buena pl., Carlsbad, CA. 92008 T: 760-420-7144 Email: maldy54@hotmail.com

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 Nicholas Maldonado
Justin Flaker (760)-809-2247 email- jujuflaker@gmail.com