1.

List four ways to start Task Manager

ctrl alt del, right click then selsect task manager, taskmngr.exe, contrl shift
esc
2. If a program is not responding hyow can you stop it?
End task in Task maanger
3. If a program is using to much of system resources and boggin gdown other
applications what can ou do to fix the problem?
change priority level or end the process
4. How can yo uget a list of users currentluy loged onto the computer?
user tab in task manager
5. What is the program filename and extension of the Systme Configuration
utility?
Msconfig.exe
6. What tool in Windows Vista used ot temporarily disable a startup program
is not available in windows xp?
Software exploer
7. If a nonessential servie is slowing dwon starup how can you permanetnly
diable it?
Software exploer
8. What should be the startup type of a service that should not load at
startup but might be used later after starup? What tool can you use to set the
statrup type of a service?
Manual serivce console
9. List three snap ins that can be found in both the Windows vista ans
Windows xp computer management windows that are used to manage
hardware and track problems with hardware?
event viewer diskmanager device manager
10. What is the file ecxtensikon of a console that is managed b miscrosoft
management console?
.msc

11. What are theprgram filenmae and extension of the Microsoft Managment
Console?
mmc.exe
12. Whihc log in Event viewer would you use to find out about attempted
login to a computer
Security log
13. Whihc log in Event viewe would you suse if you sespect a problelm wiht
the hard drive?
system log
14. What is the progrma filename and extension of the Mircrosoft
management console?
perfmon.msc
15. WHat is the path to the Ntuster.dat fiel used?
C:\Users\username\Ntuser.da
16. How is the Ntuser.dat file used?
preferencxe of user
17. WHihc registary key contains information that device manager uses to
display information about hardware?
HKLM\HARDWARE
18. What tool in Windows Xp do you use to backup the systme state?
Ntbackup
19 What is the vista tool that can give you a quick report of the overall
perfomacnecw of the systme?
Window experience index
20 to improve windows performance you decide to disable the indexer used
for windows search. Will windows search still work?
YUP!!!!
21 What three indicators in task manager can be used to find whcih program
has a memory leak?

22 Why si it best to not diable the UAC boc?

Becuase then people can mess with important data without your
promission
23 What key do you press at startup ot load the sytem in safemode?
f8
24 If perfomance improves when window sis loaded in safe mode what can
you conclude?
problem occurs from startup program
25. If performance does not improve whne windows is loaded in safe mode
whatr can you conclude?
problem is caused by hardware or hardrive
26 When using MSconfig to stop startup sevices including micrsoft service
whih service should you not stop so that resotre points will not be lost?
the volume shadow coopy
27 What is the purpose of the windows Installer service?
install and unistall programs
28 In what folder does task scheduler keep shcduled taks?
C:\Windows\System32\Tasks
29 In what folder is most installed software liekly to be found?
c:/programfiles
30 What is the name of the control panel applet used ot unistall software in
Vista?
Program applet

Thiningk crit
1. You need ot install a customiized console on 1- compiuter. What is the best
way to dot that?

C. creatre the console on one computer and copy the file to other nine

2. What is the name of the program that can you can engter in the vista start
search bot to ecxute event viewer? What is the process that is running whne
wvent viewe is displayed on the screen? whyd do you think the runnign
process ius different from the prgram name?
mmc.exe its a microsof tmanaging console

3. When cleaning up the startup prcess which of thesw should yo udo first?
b. investigae the message

4. Usin ghtr internet investigatre each of the followin startip[ processes.

identitfy the preoces and wriea sentence description
a. acrotrya.exe, adobe tray provides short cut.

b. Ieuser.exe belongs

to ei.
5. Usinb gtaks manager you dicovera na unwanted program tah is launceh
aat startup of the oitmes listed below which ones might lead you to the
solution to the proble? whihc ones would not be an appropriate solutoin to
the problem? explai n why the yare not appropriate.
A. look at registy key tha launceh the progatrm to help
determine where in windows the program was initiated

C. Search task scheduler for the souce t fthe program bein glouanched

E. Search the stasrtup[ folders for the souce of the program.,