Report Tracking for KPI - Area Manager

Region : Central Region II

Weekly Report - No of Customer Visited

Area

Budget

AM 1
AM 2
RD

72
72
72

June
Week 1
1/6-6/6
3
3
4

Week 2
7/6-13/6
1
4
3

Week 3
14/6-20/6
5
1
3

Week 4
Week 1
21/6-27/6 28/6-4/7
3
3
3
3
3
3

Week 2
5/7-11/7
6
7
4

July
Week 3
Week 4
12/7-18/7 19/7-25/7
3
0
8
3
3
3

Week 5
26/7-1/8
3
3
2

Week 1
2/8-8/8
3
0
0

Customer Contact Report

August
September
Week 2
Week 3
Week 4
Week 1
Week 2
Week 3
Week 4
Week 1
Week 2
9/8-15/8 16/8-22/8 23/8-29/8 30/8-5/9
6/9-12/9
13/9-19/9 20/9-26/9 27/9-3/10 4/10-10/10
3
3
3
3
5
3
3
5
3
1
0
21
0
9
1
4
3
0
6
6
13
3
3
0
4
3
2

October
Week 3
11/10-17/10
0
0
3

Week 4
18/10-24/10
4
10
0

4th

1st

November
2nd

3rd

1st

November
2nd

3rd

Week 5
25/10-31/10
6
15
0

November
Week 1
Week 2
Week 3
1/11-7/11 8/11-14/11 15/11-21/11
1

Monthly Report - Meeting Minutes (Please key in meeting dates)

Area

Budget

AM 1
AM 2
RD

18
18
6

June
1st
06/06
05/06
09/06

2nd
13/06
12/06
20/06

1st
01/08
01/08
23/08

Sales Planning Programme

August
2nd
3rd
4th
1st
05/08
16/08
03/09
06/08
13/08
27/08
03/09
25/09

September
2nd
3rd
09/09
19/09
10/09
17/09

4th
23/09
24/09

1st
02/10
01/10
23/10

2nd
10/10
18/10

October
3rd
18/10
22/10

1st
01/08
01/08
23/08

Service Planning Programme

August
2nd
3rd
4th
1st
05/08
16/08
03/09
06/08
13/08
27/08
03/09
25/09

September
2nd
3rd
09/09
19/09
10/09
17/09

4th
23/09
24/09

1st
02/10
01/10
23/10

2nd
10/10
18/10

October
3rd
18/10
22/10

July
3rd
21/06
20/06

4th
27/06

1st
03/07
03/07
17/07

2nd
04/07
10/07
29/07

3rd
29/07
16/07

4th
24/07

Budget
Area

June

AM 1
AM 2
RD

18
18
6

1st
06/06
05/06
09/06

2nd
13/06
12/06
20/06

July
3rd
21/06
20/06

4th
27/06

1st
03/07
03/07
17/07

2nd
04/07
10/07
29/07

3rd
29/07
16/07

Visit
by RD
10/7 & 11/7
04/07
31/07
09/07
22/07
01/07
09/07
01/07
09/07
10/07 & 22/07
19/07
03/07
19/07
31/07

1st visit
by AM
01/08
01/08
01/08
15/08
13/08
01/08
02/08
02/08
06/08
05/08
05/08
01/08
05/08
06/08
06/08
02/08
05/08
06/08

4th
24/07

Fortnightly - Branch Visitation Report

Area
AM 1

AM2

Branch

1st visit
by AM
Bandar Baru Bukit Tinggi 12/06
Bandar Baru Klang
12/06
Cawangan Bayu Tinggi
14/06
Jalan Stesen
12/06
Jenjarom
14/06
Meru
11/06
Persiaran Sultan Ibrahim
12/06
Port Klang
12/06
Tg Karang
13/06
Tg Sepat
14/06
Bahau
14/06
Bandar Baru Nilai
13/06
Kuala Pilah
14/06
Rantau
11/06
Seremban
11/06
Sg Pelek
11/06
Simpang Pertang
14/06
Taipan Senawang
11/06

June
2nd visit
by AM
18/06 & 26/06
21/06
27/06
18/06
21/06
27/06
27/06
19/06
27/06
21/06
24/06
27/06
24/06
24/06
28/06
18/06
24/06
28/06

Visit
by RD
10/06
12/06

21/06
10/06
13/06
24/06
20/06
24/06
11/6 & 24/6
11/06
11/06
24/06
11/06

1st visit
by AM
10/07
09/07
10/07
09/07
10/07
01/07
09/07
01/07
09/07
10/07
04/07
10/07
05/07
12/07
12/07
15/07
04/07
12/07

July
2nd visit
by AM
18/07
18/07
18/07
16/07
16/07
16/07
16/07
18/07
31/07
29/07
19/07
25/07
19/07
31/07
24/07
25/07
19/07
26/07

19/07

NB : RD Office is to send this tracking report monthly by the 5th of the following month to Alia Fareena / Ching Jin Swee
Reviewed By RD

________________
Name : Bernadette Sun
Date :

August
2nd visit
Visit
by AM
by RD
29/08
14/08
16/08
29/08
28/08
14/08
20/08
19/08
27/08
16/08
16/08
29/08
29/08
23/08
30/08
05/08 & 30/08
29/08
23/08
12/08 & 23/08
29/08
16/08
15/08
15/08 & 26/08
30/08
29/08
28/08
28/08

September
1st visit 2nd visit
by AM
by AM
17/09
24/09
09/09
20/09
17/09
24/09
12/09
20/09
06/09
24/09
12/09
24/09
04/09
24/09
17/09
24/09
10/09
26/09
06/09
24/09
05/09
27/09
04/09
26/09
05/09
27/09
09/09
27/09
11/09
30/09
12/09
19/09
05/09
27/09
11/09
30/09

Visit
by RD
24/09
09/09
24/09
24/09
24/09
24/09
10/09
24/09
27/09
03/09
27/09
27/09
24/09
27/09

1st visit
by AM
02/10
02/10
01/10
09/10
07/10
01/10
09/10
04/10
08/10
09/10
21/10
03/10
21/10
22/10
22/10
04/10
21/10
22/10

October
2nd visit
Visit
by AM
by RD
17/10
29/10
24/10
21/10
21/10
25/10
17/10
11/10
17/10
30/10
25/10
9/10 & 25/10
29/10
17/10
29/10
29/10
30/10
18/10
29/10
30/10

1st visit
by AM

November
2nd visit
by AM

Visit
by RD

29/10

4th
29/10

Week 4
22/11-28/11

Variance
(1)
28
(1)

Report Tracking for KPI - Branch Manager

Region : Central Region II
Weekly Report - No of Customer Visited

Area
AM 1

AM2

Branch

Budget

Bandar Baru Bukit Tinggi

Bandar Baru Klang
Cawangan Bayu Tinggi
Jalan Stesen
Jenjarom
Meru
Persiaran Sultan Ibrahim
Port Klang
Tg Karang
Tg Sepat
Bahau
Bandar Baru Nilai
Kuala Pilah
Rantau
Seremban
Sg Pelek
Simpang Pertang
Taipan Senawang

72
72
72
72
72
72
72
72
72
72
72
72
72
72
72
72
72
72

Customer Contact Report

June
July
August
September
October
November
Variance
Week 1 Week 2
Week 3
Week 4
Week 1 Week 2
Week 3
Week 4
Week 5 Week 1 Week 2
Week 3
Week 4
Week 1 Week 2
Week 3
Week 4
Week 1
Week 2
Week 3
Week 4
Week 5
Week 1
Week 2
Week 3
Week 4
1/6-6/6 7/6-13/6 14/6-20/6 21/6-27/6 28/6-4/7 5/7-11/7 12/7-18/7 19/7-25/7 26/7-1/8 2/8-8/8 9/8-15/8 16/8-22/8 23/8-29/8 30/8-5/9 6/9-12/9 13/9-19/9 20/9-26/9 27/9-3/10 4/10-10/10 11/10-17/10 18/10-24/10 25/10-31/10 1/11-7/11 8/11-14/11 15/11-21/11 22/11-28/11
2
4
3
3
3
8
2
4
3
3
3
3
3
3
3
3
0
3
6
3
8
6
4
4
9
4
28
Branch Manager on unpaid leaves
3
2
4
3
2
3
3
3
3
3
3
3
3
(34)
2
3
4
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
9
3
3
3
4
3
13
3
8
8
5
3
0
2
5
2
7
4
3
0
3
2
3
7
10
3
4
3
4
17
2
4
3
2
4
3
6
1
1
4
4
4
1
5
0
3
3
3
3
2
3
2
2
0
1
6
0
Branch Manager on hospitalization / Prolonged illness
(72)
2
3
4
3
3
0
4
4
3
3
2
5
3
2
4
4
3
3
4
5
5
0
3
5
5
0
10
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
6
2
4
3
3
3
2
4
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
6
3
2
4
2
4
3
3
3
3
3
3
3
3
0
1
5
4
2
3
3
5
0
3
0
6
0
(1)
2
3
2
6
4
2
1
0
5
2
0
1
3
0
7
3
1
6
5
3
6
4
(6)
3
3
1
4
2
5
3
3
1
5
1
4
3
3
2
5
3
1
5
3
1
5
1
(5)
2
3
6
3
1
3
6
2
5
2
3
1
3
1
6
9
8
13
8
6
5
3
27
4
3
2
4
5
2
6
4
3
3
1
3
5
2
4
3
3
4
2
2
5
3
1
2
4
3
3
3
3
3
3
2
1
3
3
3
3
3
3
3
2
7
4
5
6
0
3
5
3
3
3
5
2
4
5
3
3
3
3
3
3
3
3
3
3
3
3
4
1
0
3
4
7
2
3
6
3
4
2
0
3
3
3
6
3
3
2
4
2
5
3
(1)
3
3
3
3
5
4
4
4
3
3
2
4
14
4
4
4
6
0
3
4
6
2
1
17

Monthly Report - Meeting Minutes (Please key in the meeting dates in the below tables)

Area
AM 1

AM2

Budget
Bandar Baru Bukit Tinggi
Bandar Baru Klang
Cawangan Bayu Tinggi
Jalan Stesen 1
Jenjarom
Meru
Persiaran Sultan Ibrahim
Port Klang
Tg Karang
Tg Sepat
Bahau
Bandar Baru Nilai
Kuala Pilah
Rantau
Seremban
Sg Pelek
Simpang Pertang
Taipan Senawang

Area
AM 1

AM2

24
24
24
24
24
24
24
24
24
24
24
24
24
24
24
24
24
24

1st
07/06
07/06
03/06
01/07
07/06

2nd
11/06
14/06
10/06
05/07
14/06

24
24
24
24
24
24
24
24
24
24
24
24
24
24
24
24
24
24

06/06
03/06
06/06
03/06
08/06
05/06
08/06
09/06
03/06
08/06
03/06
07/06

________________
Name :
Date :

5th

1st
02/07
05/07
01/07
15/07
05/07

13/06
10/06
13/06
13/06
15/06
12/06
09/06
16/06
10/06
14/06
10/06
14/06

26/06
17/06
20/06
17/06
22/06
19/06
16/06
23/06
17/06
21/06
17/06
23/06

28/06
25/06
24/06
26/06
28/06
27/06
23/06
28/06
22/06
28/06
24/06
30/06

30/06

04/07
01/07
02/07
04/07
04/07
05/07
01/07
05/07
01/07
01/07
01/07
04/07

June
1st
07/06
07/06
03/06
01/07
07/06

2nd
09/07
12/07
05/07
18/07
12/07

July
3rd
18/07
19/07
19/07
22/07
19/07

4th
24/07
25/07
22/07
25/07
25/07

2nd
11/06
14/06
10/06
05/07
14/06

3rd
21/06
21/06
17/06
08/07
21/06

4th
28/06
28/06
24/06
11/07
28/06

1st
02/07
05/07
01/07
15/07
05/07

2nd
09/07
12/07
05/07
18/07
12/07

18/07
08/07
10/07
11/07
12/07
11/07
08/07
12/07
10/07
05/07
05/07
12/07

July
3rd
18/07
19/07
19/07
22/07
19/07

29/07
15/07
11/07
18/07
19/07
19/07
15/07
19/07
16/07
12/07
11/07
19/07

4th
24/07
25/07
22/07
25/07
25/07

22/07
17/07
25/07
22/07
25/07
22/07
24/07
23/07
18/07
18/07
26/07

5th

29/07
29/07

Branch Manager on hospitalization

06/06
03/06
06/06
03/06
08/06
05/06
09/06
09/06
07/06
07/06
03/06
07/06

8 meetings in July to cover the short fall in June

Reviewed By AM

4th
28/06
28/06
24/06
11/07
28/06

5th

29/07
29/07

Branch Manager on hospitalization

Budget
Bandar Baru Bukit Tinggi
Bandar Baru Klang
Cawangan Bayu Tinggi
Jalan Stesen 1
Jenjarom
Meru
Persiaran Sultan Ibrahim
Port Klang
Tg Karang
Tg Sepat
Bahau
Bandar Baru Nilai
Kuala Pilah
Rantau
Seremban
Sg Pelek
Simpang Pertang
Taipan Senawang

June
3rd
21/06
21/06
17/06
08/07
21/06

13/06
10/06
13/06
13/06
14/06
11/06
16/06
16/06
14/06
14/06
10/06
14/06

26/06
17/06
20/06
19/06
22/06
20/06
23/06
23/06
22/06
21/06
17/06
23/06

28/06
25/06
24/06
26/06
28/06
26/06
30/06
28/06
27/06
28/06
24/06
30/06

04/07
01/07
02/07
03/07
04/07
05/07
01/07
05/07
01/07
05/07
01/07
04/07

18/07
08/07
10/07
11/07
12/07
12/07
08/07
12/07
10/07
11/07
05/07
11/07

29/07
15/07
11/07
18/07
17/07
15/07
15/07
19/07
16/07
16/07
11/07
19/07

22/07
17/07
25/07
24/07
23/07
22/07
24/07
23/07
23/07
18/07
24/07

25/07
29/07
29/07
31/07
29/07
29/07
29/07
29/07
31/07

25/07
29/07
29/07
31/07
29/07
29/07
29/07
25/07

1st
01/08
01/08
05/08
01/08
02/08
01/08
01/08
05/08
07/08
01/08
13/08
20/08
05/08
07/08
13/08
06/08
02/08
07/08

1st
01/08
01/08
05/08
01/08
02/08
01/08
01/08
05/08
07/08
01/08
13/08
06/08
05/08
07/08
13/08
01/08
02/08
02/08

2nd
06/08
07/08
12/08
15/08
07/08
13/08
06/08
12/08
15/08
07/08
22/08
29/08
12/08
16/08
22/08
15/08
16/08
16/08

2nd
06/08
07/08
12/08
15/08
07/08
13/08
06/08
12/08
15/08
07/08
22/08
15/08
12/08
16/08
22/08
05/08
16/08
07/08

August
3rd
14/08
15/08
19/08
19/08
15/08
21/08
15/08
19/08
22/08
15/08
29/08
19/08
22/08
25/08
22/08
22/08
21/08

August
3rd
14/08
15/08
19/08
19/08
15/08
21/08
15/08
19/08
22/08
15/08
29/08
22/08
19/08
22/08
25/08
15/08
22/08
16/08

4th
21/08
22/08
26/08
26/08
22/08
28/08
22/08
26/08
29/08
22/08

26/08
30/08
28/08
27/08

4th
21/08
22/08
26/08
26/08
22/08
28/08
22/08
26/08
29/08
22/08

5th
28/08
29/08

30/08
30/08
29/08

28/08

29/08
26/08
30/08
22/08
22/08

5th
28/08
29/08

30/08
30/08
29/08

28/08

27/08
30/08

1st
03/09
06/09
09/09
02/09
06/09
04/09
06/09
02/09
05/09
05/09
05/09
04/09
02/09
06/09
02/09
05/09
06/09
04/09

3rd
18/09
19/09
17/09
17/09
20/09
17/09
19/09
17/09
19/09
20/09
20/09
18/09
17/09
19/09
17/09
18/09
19/09
20/09

Sales Planning Programme

September
4th
5th

1st
03/09
06/09
02/09
02/09
06/09
04/09
06/09
02/09
05/09
05/09
05/09
06/09
02/09
06/09
02/09
05/09
06/09
06/09

2nd
12/09
11/09
09/09
09/09
13/09
10/09
12/09
09/09
12/09
12/09
11/09
13/09
09/09
12/09
10/09
12/09
12/09
13/09

2nd
12/09
11/09
17/09
09/09
13/09
10/09
12/09
09/09
12/09
12/09
11/09
10/09
09/09
12/09
10/09
12/09
12/09
11/09

Service Planning Programme

September
3rd
4th
5th
6th
18/09
19/09
20/09
23/09
30/09
17/09
26/09
30/09
20/09
27/09
17/09
20/09
24/09
27/09
19/09
27/09
17/09
23/09
30/09
19/09
26/09
20/09
25/09
30/09
20/09
24/09
20/09
22/09
17/09
23/09
19/09
27/09
17/09
24/09
30/09
19/09
26/09
19/09
27/09
20/09
27/09

20/09
23/09
26/09
27/09
20/09
27/09
23/09
26/09
25/09
24/09
26/09
23/09
27/09
24/09
19/09
27/09
27/09

6th

30/09
30/09
24/09

27/09

30/09
30/09

30/09
27/09

1st
03/10
03/10
07/10
04/10
04/10
01/10
07/10
03/10
04/10
04/10
04/10
01/10
03/10
07/10
03/10
04/10
02/10

1st
03/10
03/10
07/10
04/10
04/10
01/10

2nd
07/10
10/10
14/10
11/10
11/10
07/10

3rd
14/10
16/10
21/10
18/10
18/10
10/10

October
4th
21/10
23/10
28/10
22/10
25/10
14/10

07/10
03/10
04/10
04/10
02/10
01/10
03/10
07/10
03/10
04/10
04/10

16/10
10/10
10/10
10/10
09/10
07/10
11/10
14/10
11/10
11/10
11/10

21/10
17/10
17/10
18/10
17/10
14/10
18/10
21/10
24/10
18/10
17/10

28/10
24/10
21/10
24/10
24/10
21/10
25/10
28/10
31/10
25/10
25/10

2nd
07/10
10/10
14/10
11/10
11/10
07/10

3rd
14/10
16/10
21/10
18/10
18/10
10/10

16/10
10/10
10/10
10/10
11/10
07/10
11/10
14/10
11/10
11/10
11/10

21/10
17/10
17/10
18/10
25/10
14/10
18/10
21/10
18/10
18/10
17/10

October
4th
21/10
23/10
28/10
22/10
25/10
14/10
28/10
24/10
21/10
24/10
21/10
25/10
28/10
25/10
25/10
22/10

5th
24/10

5th
24/10

6th
28/10

7th
29/10

25/10

29/10

31/10

18/10

22/10

30/10
31/10
29/10
28/10

2nd
07/11
13/11
11/11
08/11
08/11
04/11
04/11
11/11
14/11
14/11

3rd
12/11
18/11
18/11
12/11
20/11
13/11
07/11
18/11
21/11
19/11

4th
19/11
25/11
25/11
18/11
22/11
18/11
12/11
29/11
28/11
27/11

November
5th
6th
26/11

7th

8th

9th

10th
Met
Met
Met

22/11
28/11
26/11
14/11

26/11

Met
Met
-2

18/11

25/11

21/11

27/11

28/11

Met
Met
Met
Met
-2
-2
-1

01/11

-2
-3
-1

01/11
01/11

6th
28/10

25/10

29/10

18/10

22/10

30/10
31/10

1st
04/11
08/11
04/11
04/11
01/11
01/11
01/11
06/11
07/11
01/11
11/11

7th
29/10

31/10

1st
04/11
08/11
04/11
04/11
01/11
01/11
01/11
06/11
07/11
01/11
11/11
01/11

28/10

2nd
07/11
13/11
11/11
08/11
08/11
04/11
04/11
11/11
14/11
14/11

-4
-2

3rd
12/11
18/11
18/11
12/11
20/11
13/11
07/11
18/11
21/11
19/11

4th
19/11
25/11
25/11
18/11
22/11
18/11
12/11
29/11
28/11
27/11

November
5th
6th
26/11

7th

8th

9th

10th
Met
Met
Met

22/11
28/11
26/11
14/11

26/11

Met
Met
-2

18/11

25/11

21/11

27/11

28/11

Met
Met
Met
Met
-2
-5
-2

01/11

-2
-3

31/10

-2

01/11
01/11

-4
-2