Ime i prezime: ANEL TANOVI

Datum roenja: 04. MAJ 1984.

Mjesto roenja: Mostar, BiH

Adresa stanovanja:
Nusreta iia Dede, 71000 Sarajevo
Bosna i Hercegovina
Tel: +387 70 232 600
Mob: +387 61 481 961
E-mail: anel.tanovic@gmail.com

Adresa Zaposlenja:
BH Telecom d.d. Sarajevo
Obala Kulina Bana 8, 71000 Sarajevo
Univerzitet u Sarajevu
Elektrotehniki Fakultet
Tel: +387 33 265 305
E-Mail: anel.tanovic@bhtelecom.ba
E-Mail: atanovic@etf.unsa.ba

OBRAZOVANJE:
1991. 1999. :

Prva Osnovna kola Mostar, Bosna i Hercegovina.

1999. 2003. :

Opa Gimnazija Mostar, Bosna i Hercegovina.

2003. 2008. :

Elektrotehniki fakultet, Odsjek za raunarstvo i informatiku, Univerzitet u

Sarajevu, Bosna i Hercegovina, stekao zvanje: Diplomirani ininjer elektrotehnike, Odsjek za raunarstvo i informatiku.

2006. 2009. :

CISCO CCNA, prvi, drugi, trei i etvrti semestar, Elektrotehniki fakultet

u Sarajevu.

2008. 2010. :

Postdiplomski studij, Elektrotehniki fakultet, Odsjek za raunarstvo i informatiku, Univerzitet u Sarajevu, Bosna i Hercegovina, stekao zvanje: Magistar
tehnikih nauka, diplomirani ininjer elektrotehnike, Odsjek za raunarstvo i
informatiku.

2011. trenutno:

Doktorski studij, Elektrotehniki fakultet, Odsjek za raunarstvo i informatiku, Univerzitet u Sarajevu, Bosna i Hercegovina.

ZAPOSLENJE:
2007. 2008. :

Demonstrator na predmetu: Specijalna poglavlja informacionih sistema,

Elektrotehniki fakultet, Odsjek za raunarstvo i informatiku, Univerzitet
u Sarajevu.

2008. 2009. :

Asistent u dopunskom radnom odnosu na predmetima: Specijalna poglavlja

informacionih sistema i Praktikum Poslovni informacioni sistemi, Elektrotehniki fakultet, Odsjek za raunarstvo i informatiku, Univerzitet u Sarajevu.

2009. 2010. :

Asistent u dopunskom radnom odnosu na predmetima: Projektovanje

informacionih sistema i Praktikum Poslovni informacioni sistemi, Elektrotehniki fakultet, Odsjek za raunarstvo i informatiku, Univerzitet u Sarajevu.

2010. 2011. :

Vii Asistent u dopunskom radnom odnosu na predmetima: Projektovanje

Informacionih sistema, Upravljanje IT servisima i Praktikum Poslovni
Informacioni sistemi, Elektrotehniki faultet, Odsjek za raunarstvo i inforMatiku, Univerzitet u Sarajevu.

2011. 2012. :

Vii Asistent u dopunskom radnom odnosu na predmetima:

Upravljanje IT servisima i Praktikum Poslovni
Informacioni sistemi, Elektrotehniki faultet, Odsjek za raunarstvo i inforMatiku, Univerzitet u Sarajevu.

2012. 2013. :

Vii Asistent u dopunskom radnom odnosu na predmetima:

Upravljanje IT servisima, Poslovni informacioni sistemi, Projektovanje
informacionih sistema i Praktikum Poslovni Informacioni sistemi,
Elektrotehniki faultet, Odsjek za raunarstvo i informatiku, Univerzitet u
Sarajevu.

Trenutni
angaman
asistenta:

Vii asistent u dopunskom radnom odnosu na predmetima:

1. Praktikum Poslovni informacioni sistemi (Masters studij).
2. Projektovanje informacionih sistema (Postdiplomski studij).
3. Poslovni informacioni sistemi (Ekvivalencija za Master)
4. Upravljanje IT servisima (Doktorski studij).

01.07.2008.
01.08.2009.:

Zaposlen u BH Telecom-u, Izvrnoj direkciji BH Line, sektoru za Servisne

Usluge, slubi za razvoj aplikacija, na poziciji: Struni saradnik za razvoj i
implementaciju aplikacija.

01.08.2009.
09.11.2009. :

Zaposlen u BH Telecom-u, Izvrnoj direkciji BH Line, sektoru za Servisne

Usluge, slubi za razvoj i impementaciju multimedijalnih servisa, na poziciji: Struni saradnik za razvoj i implementaciju multimedijalnih servisa.

09.11.2009.
15.04.2010.

Obavljao funkciju : v.d. efa slube za razvoj multimedijalnih servisa,

Sektor Servisa, Izvrna direkcija BH Line, Generalna direkcija BH Telecoma.

15.04.2010.
15.08.2012.:

Zaposlen u BH Telecom-u, Izvrnoj direkciji BH Line, sektoru za Servisne

Usluge, slubi za razvoj i impementaciju multimedijalnih servisa, na pozi-

ciji: Struni saradnik za razvoj i implementaciju multimedijalnih servisa.

15.08.2012.
01.07.2013.:

Zaposlen u BH Telecom-u, Direkciji BH Line, sektoru za Pristupne mree,

slubi za sisteme pristupa i terminalne ureaje, na poziciji:
Samostalni struni saradnik za terminalnu opremu.

01.07.2013.
trenutno:

Zaposlen u BH Telecom-u, Izvrnoj direkciji za tehnologije i razvoj servisa,

na poziciji glavnog specijaliste za razvoj informacionih sistema

DOKTORSKI STUDIJ:

Prijevljena tema za doktorsku disertaciju pod nazivom: Prijedlog poboljanog modela

aktualne verzije ITIL-a bazirano na komparativnim metodologijama i standardima
upravljanja IT servisima, ETF Sarajevo, Decembar 2011.
Doktorska disertacija pod nazivom: Prijedlog poboljanog modela aktualne verzije ITIL-a
bazirano na komparativnim metodologijama i standardima upravljanja IT servisima,
zavrena i spremna za proceduru odbrane. Odbrana rada se oekuje do kraja 2013. godine.

PROFESIONALNO ISKUSTVO
BH TELECOM:
1. Razvoj i implementacija usluge audio-video emitovanja preko portala BH Telecom-a.
2. Analiza, dizajn i implementacija aplikacija za media hosting control panel za uslugu audio
video emitovanja.
3. Analiza, dizajn, implementacija i testiranje web servisa i web aplikacija za novi informacioni
sistem svih korisnika BH Telecom-a: Jedinstveni registar korisnika.
4. Analiza, dizajn, implementacija i testiranje web servisa i web aplikacija za novi informacioni
sistem narudbe i prodaje svih usluga BH Telecom-a: Jedinstvena ponuda i prodaja.
5. Analiza, dizajn, implementacija i testiranje web servisa i web aplikacija za BiHNet-ov
automatizirani informacioni sistem: BiHNet Provisioning.
6. Analiza i priprema za implementaciju usluge IPTV-a ije se putanje desilo u februaru 2010.
7. Analiza, dizajn, implementacija i testiranje IT servisa za projekat: Implementacija novih
servisa za mojaTV uslugu.
8. Analiza, dizajn, implementacija i testiranje aplikacija za projekat : IPTV Provisioning.
9. Analiza, dizajn, implementacija i testiranje aplikacija za projekat : IPTV Billing.
10. Analiza i dizajn poslovnih procesa vezanih za razvoj mojaTV usluge te implementacija
cjelokupne baze podataka za mojaTV uslugu.
11. Dizajn i implementacija portala za mojaTV uslugu.
12. Dizajn i implementacija Monitoring sistema za IPTV uslugu.
13. Analiza, dizajn i implementacija BeeSmart aplikacije na MiddleWare-u koja upravlja radom
cijele IPTV usluge i cjele njene baze podataka.
14. Analiza, dizajn i implementacija Video On Demand usluge kao sastavnog dijela IPTV usluge

15. Integracija VoIP usluge sa IPTV uslugom u sklopu cijelog mojaTV sistema.
16. Analiza, dizajn i implementacija RAC baze podataka koja se koristi kao backup baza
podataka izvornoj RAC bazi podataka.
17. Analiza, dizajn i implementacija web aplikacija za izvjetavanje stanja na mojaTV usluzi.
18. Analiza, dizajn i implementacija aplikacija za Video On Demand uslugu radi potreba
Marketinga BH Telecoma u cilju analize poslovanja.
19. Analiza i implementacija proirenja IPTV platforme BH Telecoma sa STB-ovima razliitih
proizvoaa STB-ova: Motorola, Milinet, Amino, Albis Technologies i Technotrend.
20. Realizacija projekta: Proirenje IPTV/VoIP sistema BH Telecoma sa 10.000 korisnika na
50.000 korisnika i Proirenje TV Headenda IPTV/VoIP sistema BH Telecoma.
21. Implementacija projekta: EPG za ID BH Mobile u cilju razvoja IPTV-a na mobilnoj
telefoniji.
22. Implementacija projekta: IPTV Live TV Statistics u cilju praenja statistika na IPTV
platformi BH Telecoma.
23. Analiza i implementacija projekta: EPG Content Provider koji je omoguio kreiranje
novog EPG servisa na IPTV usluzi BH Telecoma.
24. Projekat transformacije IPTV rjeenja BH Telecoma sa verzije 3.1. na verziju 3.2. i
predstavljanje usluga sa realizacijom ovog projekta 2011. godina.
25. Projekat certifikacije IPTV STB-ova sa 3.1. i 3.2. verzijom IPTV/VoIP sistema BH Telecoma
2011. godina.
26. Projekat proirenja IPTV/VoIP sistema BH Telecoma sa 50.000 korisnika na 100.000
korisnika
27. Voa projekta za dizajn i implementaciju Service Desk sistema za upravljanje pristupnom
mreom u BH Telecomu
28. lan projekta za implementaciju i eksplotaciju ACS sistema za upravljanje nad terminalnom
opremom
ELEKTROTEHNIKI FAKULTET:
Predmet - Specijalna poglavlja informacionih sistema: Razvoj testnih informacionih sistema koji
zadovoljavaju potrebe ISO 9126 standarda.
Predmet - Praktikum poslovni informacioni sistemi: Rad na upoznavanju i praktinoj
implementaciji ITIL v3 i svih njegovih 5 publikacija: Service Strategy, Service Design, Service
Transition, Service Operation i Continual Service Improvement.
Predmet - Projektovanje informacionih sistema: Rad na praktinoj primjeni case study-a poznatih
svjetskih vendora iz oblasti ITIL V3 i svih njegovih 5 publikacija: Service Strategy, Service Design,
Service Transition, Service Operation i Continual Service Improvement.
Predmet Poslovni Informacioni Sistemi (Ekvivalencija): Rad na praktinoj implementaciji
poslovnih informacionih sistema u realnom okruenju kompanija.
Predmet Upravljanje IT Servisima: Rad na upoznavanju, implementaciji i praktinoj primjeni
najpoznatijih standarda Service Management prakse; ITIL V3, COBIT, PRINCE, COBIT ISO 27001
s posebnim akcentom na case study-e iz ITIL V3 standarda.

OBJAVLJENI RADOVI:

[1]
[2]
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[4]
[5]
[6]
[7]
[8]
[9]
[10]
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[12]
[13]

[14]

A. Tanovic, Amdahls Law and the factors that influence the acceleration in parallel
computer systems, 5th Conference on Information and Communication Technologies, FitConf
2008, Mostar.
A. Tanovic and F. Orucevic, Implementation of the Information System of the Telecom
Operators Using the ITIL V3 Methodology for the Service Design Phase, 2 nd International
Conferences on Advanced Service Computing, pp. 82-91, November 2010.
A. Tanovic and F. Orucevic, Comparative Analysis of the Practice of Telecom Operators in
the Realization of IPTV Systems Based on ITIL V3 Reccomendations for the Supplier
Management Process, IEEE International Conference on Service-Oriented Computing and
Applications (SOCA), pp. 1-8, December 2010.
A. Tanovic and F. Orucevic, Changing the Middleware System for IPTV Services Telecom
Operators Based on the Methodology of the Change Management Process, 3rd International
Conference on Advances in Multimedia (MMEDIA 2011), pp. 104-110, April 2011.
A. Tanovic and F. Orucevic, Analysis of the implementation of the Information Security
Management in the IPTV/VoIP system of the Telecom Operator, 18th International Conference
on Systems, Signals and Image Processing (IWSSIP 2011), pp. 1-5, June 2011.
A. Tanovic, I. Androulidakis, and F. Orucevic, Analysis of IPTV watching preferences in
Bosnia and Herzegovina, paper published in ETASR: Enginnering, Technology & Applied
Science Research Journal, vol.1, n. 5, pp. 105-113.
A. Tanovic and I. Androulidakis, Producing a new model for the eTOM standard through an
empirical study, 19th Telecommunications Forum (TELFOR 2011), pp. 94-97, November 2011.
A. Tanovic and F. Orucevic, Integration of PRINCE 2 model into ITIL V3 model, 19 th
Telecommunications Forum (TELFOR 2011), pp.102-105, November 2011.
A. Tanovic and F. Orucevic, The Design and Simulation of University IP networks using
Enhanced Interior Gateway Routing Protocol, IJCES: International Journal of Computer
Engineering & Sciences, pp. 69-79, October 2011.
I. Androulidakis, A. Tanovic, and G. Kandus Lending the mobile phone vs security
awareness, International Journal of Digital Content Technology and its Applications (JDCTA
2012), vol. 6, num. 5, pp. 88-97, December 2012.
A. Tanovic, I. Androulidakis, and F. Orucevic, Design and implementation of the IP
Multimedia Subsystem by using ITIL V3 recommendations, 11th WSEAS International
Conference on Applications of Computer Engineering (ACE12), pp. 39-48, March 2012.
A. Tanovic and F. Orucevic, Advantages of the new ITIL V3 model in the implementation
of the IMS system, 11th WSEAS International Conference on Applications of Computer
Engineering (ACE12), pp. 183-191, March 2012.
A. Tanovic and A. Huseinovic, Implementation of Billing System for x-play services of
Telecom Operator with Resource Development & Management Process, 11th WSEAS
International Conference on Applications of Computer Engineering (ACE12), pp. 151-156,
March 2012.
A. Tanovic, I. Androulidakis, and F. Orucevic, Results of the implementation of IP
Multimedia Subsystem in one Telecom operator for the ITIL Incident Management and Problem

[15]
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[18]

[19]
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[23]
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Management process, WSEAS Journal of Computers and Communications, pp. 93-106, Vol. 6,
num. 2, August 2012.
A. Tanovic, I. Androulidakis, and F. Orucevic, Differences in results of measurement of
ITIL 2007 and ITIL 2011 model for the IMS system, WSEAS Journal of Computers and
Communications, pp. 107-118, Vol. 6, num. 2, August 2012.
A. Tanovic and F. Orucevic, Integration of Hosting service into Triple Play service of
Telecom operator, 35th Jubilee International Convention on Information and Communication
Technology, Electronics and Microelectronics (MIPRO 2012), pp. 704-709, May 2012.
A. Tanovic and F. Orucevic, Proposal of a new model for ITIL framework based on
comparison with ISOIEC 20000 standard, WSEAS Journal Transaction on Systems, pp. 489505, vol. 11, num. 9, December 2012.
A. Tanovic, I. Androulidakis, and F. Orucevic, Development of a new improved model of
the ITIL V3 framework for the information system of Telecom operator, 11th WSEAS
International Conference on Data Networks, Communications, Computers (DNCOCO 12), pp.
209-215, September 2012.
A. Tanovic, "Improvement of the eTOM standard through the comparison with ITIL V3 best
practices", 20th Telecommunication Forum Belgrade (TELFOR 2012), pp. 36. - 39., November
2012.
K. Begic and A. Tanovic, "Improvement of implementation of ISO/IEC 20000 Edition
2 standard in IT systems of Telecom operator through comparison with ITIL V3 best practices",
20th Telecommunication Forum Belgrade (TELFOR 2012), pp. 32. - 35., November 2012.
M. Asic, E. Bajrami and A. Tanovic, "Improvement of the eTOM Operations phase through
the comparison with ITIL best practices", 20th Telecommunication Forum Belgrade (TELFOR
2012), pp. 40. - 43., November 2012.
A. Tanovic and F. Orucevic, Improvement of implementation of ISO-IEC 20000 Edition 2
standard in IT systems of Telecom operator through comparison with ITIL V3 best practices, 1st
WSEAS International Conference on INFORMATION TECHNOLOGY and COMPUTER
NETWORKS (ITCN 2012), pp. 333.-337., Vienna, November 2012.
A. Tanovic and F. Orucevic, The design and implementation of two new IT Service
Management models, International Journal of Communications and Computers, pp. 1-12, Issue
1, Vol. 7, May 2013.
A. Tanovic, F. Orucevic, and J.Sofo, Producing a new model of ISOIEC 20000 standard by
taking the advantages of eTOM standard Previous research and research methodology, 2 nd
International Conference on Circuits, Systems, Communications, Computers and Applications
(CSCCA13), pp. 97-102, Dubrovnik, June 2013.
A. Tanovic, F. Orucevic, and A.Celjo, Producing a new model of ISOIEC 20000 standard by
taking the advantages of eTOM standard Basic concepts for ISO 20000 and eTOM, 2 nd
International Conference on Circuits, Systems, Communications, Computers and Applications
(CSCCA13), pp. 102-108, Dubrovnik, June 2013.
A. Tanovic, F. Orucevic, and A.Celjo, Producing a new model of ISOIEC 20000 standard by
taking the advantages of eTOM standard The implementation of ISO/IEC 20000 standard and
measurements, 2nd International Conference on Circuits, Systems, Communications, Computers
and Applications (CSCCA13), pp. 108-118, Dubrovnik, June 2013.
A. Tanovic, F. Orucevic, and A. Celjo, Producing a new model of ISOIEC 20000 standard
by taking the advantages of eTOM standard The implementation of eTOM standard and

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[32]

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measurements, 2nd International Conference on Circuits, Systems, Communications, Computers

and Applications (CSCCA13), pp.118-127, Dubrovnik, June 2013.
A. Tanovic, F. Orucevic, and E. Turajlic, Producing a new model of ISOIEC 20000 standard
by taking the advantages of eTOM standard The comparative analysis and the selection of the
improved model of ISOIEC 20000, 2nd International Conference on Circuits, Systems,
Communications, Computers and Applications (CSCCA13), pp.127-136, Dubrovnik, June 2013.
I. Androulidakis, G. Kandus, A. Tanovic, and J. Sofo, The young and the restless of mobile
phone security (How security awareness and feeling lessen with age in students), 2nd
International Conference on Circuits, Systems, Communications, Computers and Applications
(CSCCA13), pp. 136-143, Dubrovnik, June 2013.
A. Butkovic, F. Orucevic, and A. Tanovic, Using Whois Based Geolocation and Google
Maps API for support cybercrime investigations, 2 nd International Conference on Circuits,
Systems, Communications, Computers and Applications (CSCCA13), pp. 194-201, Dubrovnik,
June 2013.
A. Tanovic and F. Orucevic, Proposal of the improvement of actual ITIL version based on
comparative IT Service Management methodologies and standards Previous research and
research methodology, paper accepted for 13th International Conference on Applied Informatics
and Communications (AIC13), pp. 240-249, Valencia, August 2013.
A. Tanovic and F. Orucevic, Proposal of the improvement of actual ITIL version based on
comparative IT Service Management methodologies and standards The implementation of IT
Service Management frameworks and standards, paper accepted for 13 th International
Conference on Applied Informatics and Communications (AIC13), pp. 250-261, Valencia,
August 2013.
A. Tanovic and F. Orucevic, Proposal of the improvement of actual ITIL version based on
comparative IT Service Management methodologies and standards The comparative analysis
and proposal of new models, paper accepted for 13th International Conference on Applied
Informatics and Communications (AIC13), pp. 262-270, Valencia, August 2013.
A. Tanovic and F. Orucevic, Proposal of the improvement of actual ITIL version based on
comparative IT Service Management methodologies and standards Final measurements and the
selection of the improved model, paper accepted for 13th International Conference on Applied
Informatics and Communications (AIC13), pp. 271-279, Valencia, August 2013.
A. Tanovic and F. Orucevic, Proposal of the improvement of actual ITIL version based on
comparative IT Service Management methodologies and standards The improved model of
ITIL 2011 framework, paper accepted for 13th International Conference on Applied Informatics
and Communications (AIC13), pp. 280-286, Valencia, August 2013.
A. Tanovic, S. Ribic, and Z. Sehovac, New performed model of ISO 20000 standard, paper
accepted for International Journal of Digital Content Technology and its Applications (JDCTA
2012), June 2013.

INTERNATIONAL CONFERENCE TALKS:

1. 2nd International Conferences on Advanced Service Computing, November 2010, Lisbon.
2. 2nd IEEE International Conference on Service-Oriented Computing and Applications
(SOCA), December 2010, Perth.
3. 3rd International Conference on Advances in Multimedia (MMEDIA 2011), April 2011,
Budapest.

4. 18th International Conference on Systems, Signals and Image Processing (IWSSIP 2011),
June 2011, Sarajevo.
5. 19th Telecommunications Forum (TELFOR 2011), November 2011, Belgrade.
6. 11th WSEAS International Conference on Applications of Computer Engineering (ACE12),
March 2012, Athens.
7. 35th Jubilee International Convention on Information and Communication Technology,
Electronics and Microelectronics (MIPRO 2012), May 2012, Opatija
8. 11th WSEAS International Conference on Data Networks, Communications, Computers
(DNCOCO 12), September 2012, Malta.
9. 1st WSEAS International Conference on INFORMATION TECHNOLOGY and
COMPUTER NETWORKS (ITCN 2012), November 2012, Vienna.
10. 20th Telecommunications Forum (TELFOR 2012), November 2012. Belgrade.
11. 2nd International Conference on Circuits, Systems, Communications, Computers and
Applications (CSCCA13), June 2013, Dubrovnik.
12. 13th International Conference on Applied Informatics and Communications (AIC13), August
2013, Valencia.
PROGRAM REVIEWER:
1. 3rd International Conference on Advanced Service Computing (SERVICE COMPUTATION
2011), Roma, September 2011.
2. IEEE Jordan Conference on Applied Electrical Engineering and Computing Technologies
(AEECT 2011), Jordan, October 2011.
3. 7th International Conference on Systems (ICONS 2012), Reunijski otoci, Februar 2012.
4. 4th International Conference on Advances in Multimedia (MMEDIA 2012), Chamonix, April
2012.
5. International Journal of Computer Engineering & Sciences (IJCES).
6. International Journal on Advances in Networks and Services
7. International Journal of Engineering Trends and Technology (IJETT) Board Member
8. 4th International Conference on Advanced Service Computing (SERVICE COMPUTATION
2012), Nice, July 2012.
9. 16th WSEAS International Conference on COMPUTERS, Kos Island, Juli 2012.
10. 14th WSEAS International Conference on MATHEMATICAL and COMPUTATIONAL
METHODS in SCIENCE and ENGINEERING (MACMESE '12), Malta, Septembar 2012.
11. 8th International Conference on Systems (ICONS 2012), Sevilla, Januar 2013.
12. 5th International Conference on Advances in Multimedia (MMEDIA 2013), Venice, April
2013.
13. 6th WSEAS International European Computing Conference (ECC12), Prague, Septembar
2012.
14. 5th International Conference on Advanced Service Computing (SERVICE COMPUTATION
2013), Valencia, May 2013.
15. 17th WSEAS International Conference on Applied Mathematics (AMATH '12), Montreux,
December 2012.
16. 2nd International Conference on Computing, Information Systems and Communications
(CISCO '13), Marioka City, Iwate, Japan, April 2013.

17. 2nd International Conference on Information Technology and Computer Networks (ITCN13),
Antalya, Turkey, October 2013.
18. WSEAS Transactions on Mathematics Journal
KNJIGE:
2010. Koautor knjige : Osnove upravljanja IT servisima bazirano na ITIL-u (Knjiga je trenutno u
fazi izrade). Knjiga se bazira na opisu najboljih Service Management praksi s posebnim osvrtom na
ITIL V3 standard.
2012. Rad u sklopu meunarodnog projekta objave knjige: Softverski ininjering. Odgovoran za
dva poglavlja knjige: Implementation of the Service-Oriented Architecture in Business support
systems (BSS) and Operation support systems (OSS) i The relationship of Customer Relationship
Management (CRM) model with IT Service Management frameworks: CobiT and ISO/IEC 20000.
KURSEVI:
2007. 2007. 2008 . 2008. 2009. 2009. 2010. 2010. 2010. -

Cisco Certicifate Network Academy 1 (CCNA1).

Cisco Certificate Network Academy 2 (CCNA2).
Cisco Certicifate Network Academy 3 (CCNA3).
Cisco Certificate Network Academy 4 (CCNA4).
Certificate BeeSmart SDK Training.
ITIL version 3 Foundation Examination.
Certifcate BeeSmart for STB plugins.
Certificate BeeSmart for BeeSmart Server, Kasenna Server and Verimatrix Server.
IPTV GSI Event (ITU International Telecommunication Union) eneva : 25.01.2010.
29.01.2010. predstavnik BH Telecoma.
2010. - Certificate BeeSmart TV Recommendations.

UNIVERZITETSKI PROJEKTI:
1. Prijedlog poboljanja aktualne verzije ITIL-a baziran na komparativnim
metodologijama i standardima za upravljanje nad IT servisima Voa projekta koji se
radi u korelaciji sa itSMF International i itSMF Bosna i Hercegovina
2. Prijedlog poboljanja aktualnog ISO/IEC 20000 Edition 2 standarda u komparaciji sa
drugim metodologijama i standardima za upraljanje IT servisima Voa projekta koji se
radi zajedno sa druga etiri ininjera i gdje su kao druge metodologje i standardi za
upravljanje IT servisima uzeti: ITIL, ISO/IEC 20000 Edition 1 i ISO/IEC 27000 standard.
Projekat je kao inovativni dobio podrku kao prvi projekat od Federalnog Ministarstva
obrazovanja i nauka
3. Razvoj poboljanog Service Deska na osnovu komparativnih prednosti eTOM
standarda i ITIL frameworka Voa projekta koji se radi zajedno sa druga etiri ininjera i
projekat je dobio generalno pokroviteljstvo od TM Foruma (Organizacije koja brine o
trenutnim i buduim verzijama eTOM standarda). Cilj je dobiti poboljanu verziju

implementacije Service Deska na osnovu komparativne prednosti ITIL frameworka i eTOM

standarda.
4. Razvoj ITSM laboratorije na Elektrotehnikom fakultetu Univerziteta u Sarajevu
Razvoj laboratorije koja omoguava rad na izradi ITSM projekata, master teza i doktorskih
disertacija. Projekat se radi uz hardversku podrke kompanije ComTrade d.o.o. i kompanije
Microsoft BiH.
DODATNE NAPOMENE:

Redovni lan udruenja itSMF Bosne i Hercegovine.

Redovni lan IEEE organizacije.
Redovni lan IARIA organizacije.
Redovni lan WSEAS organizacije.
Komentor studenata na Elektrotehnikom Fakultetu prilikom izrade zavrnih Master radova.
Za razvoj aplikacija u BH Telecom-u koristi alate: Php, JavaScript, Html, Xml, Typo3 CMS,
Sql Developer, JAVA, SVG, SDK, MySql BihNet baza podataka i Oracle 10 g baza podataka
Dodatno usavreno poznavanje alata: Oracle Designer, Oracle Form i Oracle Report.
Rad na administraciji BH Telecom-ovih multimedijalnih servera: Windows media server i
Shoutcast server.
Rad na administraciji BH Telecom-ovih servera za IPTV : MiddleWare serveri, Verimatrix
serveri, Real Time Encription serveri, Boot serveri, Infocast serveri, Video on Demand
serveri, Oracle RAC serveri i ITV serveri.
Rad na administraciji BH Telecom-ovih ureaja za emitovanje IPTV signala: Scopusi, 4
Casteri i 4 Streamovi.
Uestvovanje u velikom broju radionica u kojima je prezentovana usluga IPTV ije se
putanje oekuje u februaru 2010. godine.
Project Manager velikog broja case-ova koje BH Telecom vodi sa Slovenskom firmom Smart
Com. Case-ovi ukljuuju zajedniku (BH Telecom i Smart Com) identifikaciju problema,
zajedniko rjeavanje problema i zajedniko testiranje cijelog IPTV sistema.
Poznavanje Linux komandi koje se ogleda u administraciji IPTV servera koji su svi
postavljeni na Linux operativnom sistemu.
Veliki broj uraenih case study-a za projektovanje LAN, VLAN i WAN mrea koristei
Ciscovu opremu.
Odlino poznavanje engleskog jezika u pisanoj i govornoj formi.
Tema odbranjenog diplomskog rada: Dizajn, simulacija i testiranje povezanih LAN i VLAN
mrea koristei Enhanced Interior Gateway Routing protokol (Maj 2008., ocjena: deset).
Tema odbranjenog magistarskog rada: Komparativna analiza prakse Telecom operatora
bazirana na ITIL V3 preporukama u kontekstu II. faze ivotnog ciklusa IT servisa (Service
Design) (April 2010.).
Generalni projekat: Integrisano IPTV/VoIP rjeenje BH Telecoma proglaen kao najbolji
projekat u 2010. godini u BH Telecomu.
Konstantni rad kao Project Manager sa predstavnicima firmi Smart Com i BeeSmart na
unaprijeenu aplikativnih rjeenja IPTV usluge BH Telecoma.
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Konstantni rad u tenderima (javnim postupcima i direktnim pregovarakim postupcima) u

cilju kupovine IT opreme ili odabira firme za izvedbu nekih radova. Trenutan broj
sklopljenih ugovora preko tendera je est.
Pripremanje novih mrenih rjeenja baziranih na Ciscovoj tehnologiji u cilju analize
saobraaja u mrei BH Telecoma (poslovni i nauni rad).
Predstavnik Bosne i Hercegovine na Internacionalnim konferencijama kao predstavnik
istraivakih projekata iz Bosne i Hercegovine.
Konstantni rad i komunikacija sa Europskim firmama ili organizacijama: BeeSmart, drugi
Middleware proizvoai, IEEE, IARIA, Europska Komisija i brojne meunarodne
organizacije ili ambasade.
Konsultant (komentor) prilikom izrade Master teza na Master studiju na Elektrotehnikom
Fakultetu Univerziteta u Sarajevu.
Voa istraivakog odjeljenja za unaprijeenje IT servisa na Elektrotehnikom Fakultetu
Univerziteta u Sarajevu.
Rad na pripremi i planiranju tendera za nabavku terminalne opreme u BH Telecomu.
Rad na pripremi realizacije projekata uvoenja informacionih sistema u BH Telecomu.
Odlino poznavanje i rad na implementaciji standarda: ISO 9001, ISO 14001, ISO 20000 i
ISO 27001.
Konstantno odravanje predavanja iz oblasti ITSM-a na strunim radionicama irom Bosne i
Hercegovine

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