Steve Ravatt

Mobile Phone: 206-852-4032

Secondary Phone: 425-898-4596
E-mail: sravatt1@yahoo.com

OBJECTIVE
My ideal job would be to work for a company where I can get notices for going above and beyond what is expected.

WORK EXPERIENCE
Information Security Specialist
April 2007 - present (Contract Position)
AT&T | Bothell, WA
Telecommunications Services

My job includes resetting passwords for employees.  Making sure that employees knew the proper procedures for
logging into applications.  Making sure employees knew proper procedures for requesting accounts.  Making sure
that employees had the correct information on who to contact for applications that we do not support.  General
account creation for employee profiles

Reservations Agent
January 2007 - March 2007 (Contract Position)
Trend West Resorts | Redmond, WA
Rental Services

Handled calls regarding booking reservations for owners who wanted to go to one of the many resorts all over the
U.S. as well as exotic locations such as Australia and Fiji. Handled taking payments over the phone, correcting and
updating customer information.

Technical Support
October 2006 - January 2007 (Contract Position)
WDS Global | Kirkland, WA
Telecommunications Services

Worked thru a temporary placement agency. Took inbound calls from customers who wanted to get connected to
the internet using their Mobile Devices and PC Cards. Also setup Picture Messaging and Basic Web Browsing.

Envelope Machine Specialist

June 2006 - September 2006 (Contract Position)
Safeco Insurance | Redmond, WA
Insurance

Worked thru a temporary placement agency. Stuffed envelopes for insurance renewals. Made sure Machine was
running properly.
Manufacturer
January 2006 - April 2006 (Contract Position)
Bally Gaming | Kirkland, WA
Manufacturing - Other

Worked thru a temporary placement agency. Manufacturing card shoes, discard systems, and electronic chip tray
holders for casinos. Some programming experience.

Customer Service Rep/Data Entry

February 2005 - July 2005 (Contract Position)
Western Wireless | Issaquah, WA
Consumer Packaged Goods Manufacturing

Worked thru a temporary placement agency. I worked as a telephone representative selling phones and updating
customer information. I also set up service agreements for businesses.

Data Entry Clerk

July 2003 - November 2004
UPS | Redmond, WA
Transport and Storage - Materials

My job is to make sure to that the shipping addresses that are not in the system are entered in and that the packages
are going to the correct address

Sales Associate
August 2002 - October 2002
Made in Washington | Bellevue, Washington
Retail

Cashier, General Cleanup, Customer Service, Stocking Shelves, Opening and Closing Procedures, Learning and
Having Knowledge of Product

Customer Service Representative

June 2001 - September 2001
Fred Meyer | Kirkland, WA
Retail

General Cleanup, Stocking Shelves, Customer Service Representative, Closing Procedures, Making Keys, Mixing
Paint, General Garden Work

Cashier/Customer Service Representative

August 1997 - August 2001
Blimpie Subs And Salads | Kirkland, WA
Food and Beverage Production

General Cleanup. Opening and Closing Procedures, Keeping Front Stocked, Food Preparation, Cashiering, Slicing
Meats, Building Sandwiches
Customer Service Representative
September 1999 - February 2000
Blockbuster Video | Kirkland, WA
Entertainment Venues and Theaters

General Cleanup, Cashiering, Customer service, Opening, Closing Procedures, Stocking Shelves, Returning Product

EDUCATION
Some College Coursework Completed,
September 2002-April 2002
Lake Washington technical College |
Engineering and Architecture, General studies
High School or equivalent.

September 2002-April 2002

Otteson High School |
General Education Degree

SKILLS
Ten Key Intermediate
HTML Knowledge Intermediate
Spreadsheet Intermediate

LANGUAGES
English Fluent