Odarris Temple

5722 W Fulton
Chicago, Il 60644

Ph 773-379-7907, C 773-313-5199

Objective:

A results driven professional, with over 10 years of Managerial, Customer Service and Retail
Experience, who is looking for an exciting and motivating career within a company that promotes
upward mobility.

Skills:

• Microsoft Office Suite, Word, PowerPoint, Excel, Access, Outlook. 45 WPM.

• Fax, Copy, Scan, Stock, Cash Handling Inventory, Customer Service, Computer
Literacy.

• Leadership, Employee relations and Management Skills with training in relationship

building.

• Strong background in a variety of service and retail environments.

• Merchandising, shipping and receiving, and inventory.

• Integrity, Flexibility, Dedication, Hardworking, Work Ethic Analytical/Research

Skills, Tenacity, Dependability, High level of Professionalism, and Great Attendance

Experience:

Plant Essentials May-09 to Present

Live Specialist

• Arranged displays of all interior and exterior plants per corporate schematic

• Merchandise live goods for sale through visual displays, signage and customer
relations
• Display set-up of all Lowe's Live Nursery products to follow the latest Plant-O-Grams.
• Transfer of plant material from shipping racks to display table at time of delivery and at
any time throughout the week as plant consolidations occurs.
• Responsible for meeting daily scheduled delivery of customer orders on site
• Verified correct price signage and Verified Shipment Arrivals.

• Educated customers as well as provided insight to top selling products on plant

characteristics, care, maintenance, appearance, and plant health.
 • Enthusiastically stocked plant and other products provided by Plant Essentials for
Lowe’s Home Improvement Stores

• Communicate effectively with customers and store management

Macy's Oct-06 to Jan-08

Inventory / Stock Specialist

• Unloaded trucks, reviewed inventory log and processed incoming merchandise.

• Delivered and re-stocked merchandise on sales floor.
• Multitasked and provided outstanding customer service by assisting customer with all
questions and problems.
• Prepared and displayed newly arrived merchandise on shelves and windows.

• Unwrapped merchandise, and disposed of packaging.

• Assisted supervisor with making deadlines and heavy workloads.

AirPort Express May 06 to August 06

Coordinator

• Provided courteous customers service

Aided and assisted all customers

• Maintained busy walk area, directing and answering traveler’s questions.

• Monitored shuttle vans and assuring that drivers were accommodating correct amount
of customers

• Assured accuracy of tickets for the correct shuttle.

• Handled and processed all paper work

Avis Rent A Car Mar-05 to Oct-05

Customer Service Rep/ Rental Agent

• Politely greeted customers, answered and received telephone calls.

• Processed rentals applications and sold optional services.

• Responded to customer questions and complaints.

• Resolved overdue rentals, schedule customer pick-ups and car deliveries.

 • Contacted Hotels, Body shops and nearby business for referrals.

• Contacted shuttle drivers to deliver cars to other locations.

• Researched various locations and rental rates and sold packages to best suit the
customer.

• Recommended restaurants, hotels, stores, etc. to Customers.

• Created rentals and check-in reports.

Breslers Ice Cream & Yogurt Nov-98 to Jan-05

Assistant Manager, / Cashier

• Responsible for scheduling crew to coincide with peak hours to ensure guests speedy
and efficient service.

• Constantly motivating crew to work at their best and encourage learning of new
products and procedures which maximizes crew efficiency

• Assigned work to staff or employees, the supervision and leadership of all staff

• Conducted training for personnel, Compile and balance cash receipts Assigned duties,
responsibilities, and work stations.

• Perform personnel actions, Resolve customer complaints.

• Operated cash register Ordered Products, Received, processed and displayed products.

• Stayed abreast of product and current sales totals

• Collected and processed all forms of payment

• Provided outstanding customer service, closing the store, handling deposits, placing
store orders, counting inventory, and training/guiding employees to success.

Education:

East West University 9-04 to 12-05

studied business courses

Northwestern College 3-08 to 12-09