HiPath 3000 5000 Software Manager User Guide Issue 1

HiPath 2000
HiPath 3000
HiPath 5000
Software Manager
User Manual
SWMTOC.fm
For internal distribution only
Contents
Contents
1 General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1.1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1.2 Structure of this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1.2.1 Typographical Conventions and Symbols Used . . . . . . . . . . . . . . . . . . . . . . . . . .
1.3 Further Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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2 Getting to Know the Software Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2.1 The portal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2.2 Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2.2.1 Logging on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2.2.2 Logging off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2.3 The interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2.3.1 Navigation area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2.3.2 Work area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2.3.3 Action menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2.3.4 Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2.3.5 Status bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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3 Requesting System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

3.1 Updating system information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.2 Selecting Overviews for a Request . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.2.1 HG1500 overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.2.2 HiPath 3000 ComScendo Service overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.2.3 Overview of the HiPath 5000 LAN Device Handler . . . . . . . . . . . . . . . . . . . . . . . .
3.2.4 Overview of the HiPath 5000 ComScendo Service. . . . . . . . . . . . . . . . . . . . . . . .
3.2.5 Overview of the HiPath 2000 ComScendo Service. . . . . . . . . . . . . . . . . . . . . . . .
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4 Upgrading System Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4.1 Selecting overviews for the upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4.1.1 Upgrading HiPath 3000 ComScendo Service and HG1500 . . . . . . . . . . . . . . . . .
4.1.2 Upgrade HG1500 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4.1.3 Upgrade HiPath 3000 ComScendo Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4.1.4 Upgrade HiPath 2000 ComScendo Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4.2 Upgrading components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Contents
5 Backup of System Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

5.1 Directory structure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.2 Backup files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.3 Selecting overviews for the backup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.3.1 Complete backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.3.2 Backup HG 1500 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.3.3 Backup HiPath 3000 ComScendo Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.3.4 Backup HiPath 5000 LAN Device Handler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.3.7 Database backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.4 Backup components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.5 Performing SQL restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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6 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6.1 General settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6.2 Backup settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6.3 Upgrade settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6.4 HG1500 settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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A Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
A.1 Software Manager Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
A.2 Bypassing the Proxy Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3
List of Abbreviations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Y-1
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Z-1
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General Information
1.1
Introduction
General Information
Introduction
Software Manager can be implemented for the communication systems HiPath 2000, HiPath
3000 and HiPath 5000. It allows you to perform the following tasks:
Display system software versions
Update system software
Create system software backups
With the Software Manager you can quickly and efficiently analyze all the main HiPath components with a Web browser. In addition, you can determine which components are assigned to
which individual HiPath nodes.
And you can invoke additional serviceability web services such as the Inventory Manager from
the portal page. With Inventory Manager, you can quickly obtain a complete overview of all integrated components and installed applications in the HiPath network.
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General Information
Introduction
The following example provides an overview of how a HiPath network operates.
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General Information
Introduction
The Software Manager enables you to identify and update the system software of the various
components within this system.
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General Information
Introduction
An additional Software Manager property is its ability to create central backups. The following
diagram displays how this feature works.
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General Information
Structure of this Manual
1.2
Structure of this Manual
1.2.1
Typographical Conventions and Symbols Used
... the OK button ...
Buttons and menus are shown in bold type.
... file global.cfg...
Files or directories appear in Courier font.
<Wildcard>
Entries or information, which can vary depending on the situation

at hand, appear in angle brackets.
>
7
1.3
This symbol indicates notes or recommendations.
This symbol indicates warnings that must be observed.
Further Information
For further information, refer to the following documents:
HiPath 2000 (version 1.0 or later) Service Documentation
HiPath 3000/5000 (version 5.0 or later) Service Documentation
HiPath Manager E Administrator Documentation
HG 1500 Web Based Management (version 3.0 or later) Administrator Documentation
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General Information
Further Information
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Getting to Know the Software Manager

The portal
In this chapter you will learn how to log onto and off from the Software Manager and become
familiar with the Software Manager interface.
2.1
The portal
After installation, the Common Web Service stores a desktop icon for starting the portal page
on the server. The link to the portal page has the following general structure:
<protocol>://{<host name>|<IP address>}:<port number>
For example:
http://pdbh834a:8280" or "https://pdbh834a:8443"
From this page you can access the following serviceability web services for the HiPath network:
Inventory Manager
With the Inventory Manager, you can quickly obtain a complete overview of all integrated
components and installed applications in the HiPath network.
Software Manager
The portal page can also be reached from the programs listed there. Use the Portal icon in the
toolbar to do this.
>
2.2
The visibility of additional serviceability web services on the portal page depends on
whether they have been registered with the portal.
Login
The Software Manager runs automatically once the server has been started up and remains
active in the background. As soon as the Software Manager is accessed with the browser, the
Login dialog appears.
The ideal Software Manager display can be achieved by setting the screen resolution to
1024x768 pixels or higher.
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Login
2.2.1
Logging on
The link to the Software Manager can be called up via the portal page.
>
If the connection has been established via HTTP (port 8280), you can establish a
connection via the HTTPS protocol (port 8443) by using the
Authentication via SSL link. Unlike HTTP, all data transferred is now encrypted.
If there are problems with the HTTPS connection, use HTTP access instead. For security reasons, however, the HTTPS connection should be the preferred connection
to the server.
Cookies and JavaScript must be enabled in your browser settings for the pages to
display correctly.
If a proxy server is being used and you need to bypass it, see section A.2, Bypassing the Proxy Server.
You can log into the system by entering the username and password which have been assigned
to your HiPath system. This data entered is then verified via the DB Feature Server.
1.
Enter your username and password in the respective fields. The password entered is hidden by asterisks.
>
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User names and passwords are centrally administered for the entire system by
HiPath Manager E. With the help of this program, you can change usernames
and passwords.
For more information on the assignment of usernames and passwords, please
refer to the HiPath Manager E documentation.
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2.

Login
Click the Login button. The data is updated and the Software Manager is activated.
>
If error messages such as "Incorrect user name and/or password" are displayed
after you have logged in, follow the instructions in the error message.
The Reset button undoes the last changes made.
>
After 30 minutes of no activity, the connection between the browser and the system
is automatically disconnected. If you want to perform further actions with the Software Manager, you must log in again.
Once you have successfully logged in, you will see a message showing when the system information was last updated. Press OK to confirm it.
>
2.2.2
If error messages are displayed on the screen after successfully logging in, for example, There are defective backups. Please check the status of the last backup,
follow the instructions in the error message.
Logging off
To end the Software Manager, select Log off in the navigation area and click the Log off now
button.
If you wish to continue working with the Software Manager, you must log in again (see section
2.2.1, Logging on).
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The interface
2.3
The interface
Navigation area
Action menu
Work area
Toolbar
Status bar
The Software Manager interface consists of HTML pages, which can be opened with an HTML
browser (Internet Explorer V5.01 or later or Firefox 1.0.1). This means that the Software Manager is platform-independent and can run on all current operating systems.
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The interface
Each HTML page basically consists of five areas:
Navigation area
Work area
Action menu
Toolbar
Status bar
>
2.3.1
If the work area and action menu cannot be fully displayed due to the size of the
browser window, horizontal or vertical scroll bars appear at the edges and you can
use them to scroll the section displayed.
Navigation area
The navigation area contains the various Software Manager menu items. If you click a menu
item, the corresponding page appears in the work area. If a menu item contains submenus, a
small plus icon is displayed in front of the menu item. When you click on the plus icon, the submenus are displayed and the plus icon is replaced by a minus icon. Click one of the submenu
items to display the relevant page in the work area. Click the minus icon to hide the submenus
again.
The menu items are dynamic. This means that the number of menu items displayed may
change depending on the scenario.
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The interface
2.3.2
Work area
The work area displays overviews of the various HiPath system components in your HiPath network. The individual system components are displayed in tabular format. The individual table
columns depend on the selected overview. Individual components can be selected with the
help of the control boxes and drop-down lists.
The following figure shows an example of this.
Display
The tables are displayed in the work area. If the table cannot be fully displayed due to its size,
scroll bars appear at the right and/or bottom edge of the table.
Sort key
You can sort the table columns in ascending or descending order by clicking a column header.
The current sort sequence is displayed in the column header:
(A>Z): Alphabetically ascending
(Z>A): Alphabetically descending
Some columns cannot be used as sort keys (for example Upgrade status).
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The interface
Marker
Information displaying the status of the individual components is represented by colors with the
following meanings:
Marker
Status
Red
Error/unreachable (Fault)
Yellow
Busy/progress in %
Green
OK
Empty field
No activity (Idle)
Select
To select a component, place a checkmark in the Select column.
You can activate/deactivate all table entries with the Select all checkbox.
If there is more than one option to choose from, a drop-down list will appear in the table. Click
the arrow next to the selection window and select the desired option.
2.3.3
Action menu
You can perform various actions in the action menu. The number and choice of buttons displayed depends on what was selected in the navigation area.
You can find descriptions of the individual buttons under the respective menu items.
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The interface
2.3.4
Toolbar
In the Software Manager toolbar you will find buttons with which you can open the help menu
and the start page regardless of the selected menu.
The individual toolbar buttons and their meanings:

Opens the online help.
Opens the Software Manager homepage.
Opens the portal page (see also section 2.1, The portal).
2.3.5
Status bar
The following information is shown in the status bar:
Copyright,
Time and date of the last system data update,
Software Manager version and product number.
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Requesting System Information

Updating system information
The Inventory Manager provides the Software Manager with the number of systems and the
system information to be included. As soon as the browser is used to access the Software Manager, an information window containing the date and time of the last system request appears
on the Inventory Manager after login (see section 2.2, Login). This request is made automatically every 24 hours. You can also trigger the request manually (see section 3.1, Updating system information).
>
3.1
If changes have been made to the HiPath network or its components before the Software Manager is activated, we recommend that you manually trigger a system information request as automatic updates are performed every 24 hours.
Updating system information
1.
Click Update system information.

The date and time of the last update are displayed.
2.
Click Update data.

This starts the system information update. As soon as the update is complete, the date and
time of the last update are displayed in the status bar.
Depending on the size of the whole system, the update may take a few minutes.
Always wait until the update is complete before performing other actions. This ensures that your
actions are always performed with the most up-to-date data.
If a node cannot be accessed via SNMP, the Inventory Server cannot properly detect
the embedded boards of this node.
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Selecting Overviews for a Request
3.2
You can access the following overviews for the various components:
HG1500 overview
HiPath 3000 ComScendo Service overview
Overview of the HiPath 5000 LAN Device Handler
Overview of the HiPath 5000 ComScendo Service
The overviews are displayed in tabular form. The selected overview determines which columns
are displayed in a table.
The overview columns have the following meanings:
Column
Meaning
Node
Indicates the node number.
Component
Specifies the name of the board and additional information (version, location).
IP address
Indicates the IP address of the component.
Software version
Indicates the software version currently installed on the system.
Last restart
3-2
<Date>
Indicates the date of the last restart.
<Time>
Indicates the time of the last restart.
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3.2.1

HG1500 overview
This information refers to HG 1500 boards that are integrated in the HiPath network in conjunction with a HiPath 3000 system.
3.2.2
HiPath 3000 ComScendo Service overview
This information refers to all HiPath 3000 systems that are integrated in the HiPath network.
3.2.3
Overview of the HiPath 5000 LAN Device Handler
This information refers to LAN device handlers that are integrated in the HiPath network in conjunction with a HiPath 5000 system.
3.2.4
3.2.5
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Upgrading System Components

Selecting overviews for the upgrade
The Software Manager enables you to upgrade the system software of the individual components centrally from any PC in the HiPath network.
From various menu items in the navigation area, you can choose the system groups for which
you wish to upgrade the system software.
4.1
You can choose from the following overviews for upgrading the individual components:
Upgrading HiPath 3000 ComScendo Service and HG1500
Upgrade HG1500
Upgrade HiPath 3000 ComScendo Service
Column
Meaning
Select
The checkbox for selecting the components.
Node
Component
IP address
Indicates the IP address of the board.
Software version
curr. (current)
Software version currently installed on the system.
shdw. (shadowed)
Software version installed in the "shadow memory".
avail. (available)
Software available on the TFTP server.
Last restart
<Date>
Indicates the date of the last restart.
<Time>
Indicates the time of the last restart.
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Column
Meaning
Switchover time/status
<Date>
Indicates the preselected date for switchover.
<Time>
Indicates the preselected time for switchover.
<Status>
Indicates the current status of the upgrade.
Upgrade status
Empty field
Indicates whether the system is in idle state.
Percentage
Indicates the status in percent for a software transfer.
<not available>
Indicates that the system is not available.
The following status messages are displayed in the Switchover time/status column:
Message
Meaning
Ready to switch over
A valid APS to which the system can be switched is loaded in

the shadow memory.
Switchover not possible
No switchover is possible because, for example, there is no valid APS installed in the shadow memory.
Timed switchover
There is a valid APS installed in the shadow memory and

switchover at a preselected time is enabled.
Not available
An error (for example, Timeout) occurred while detecting the

system status, so that the status cannot be determined.
The following status messages are displayed in the Upgrade status column:
Message
Meaning
Empty field
The component is currently idle and is not performing any actions.
Loading software
The component is currently loading new software to the shadow

area.
Error
An error occurred while performing an action.
Not available
An error (for example, Timeout or Board cannot be found) occurred while detecting the status.
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4.1.1

Upgrading HiPath 3000 ComScendo Service and HG1500
Click this menu item to display an overview of all
HiPath 3000 ComScendo Services and
HG 1500 boards with version 3.0 or later (earlier HG 1500 boards cannot be updated with
Software Manager).
To update this selection, proceed as described in section 4.2, Upgrading components.
4.1.2
Upgrade HG1500
If you click this menu item, all HG 1500 boards with version 3.0 or later (earlier HG 1500 boards
cannot be updated with Software Manager) are displayed in an overview.
4.1.3
Click this menu item to display an overview of all HiPath 3000 ComScendo Services.
4.1.4
The HiPath 2000 ComScendo Service and its two software images (operating system and applications) are updated.
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Upgrading components
4.2
1.
Select one of the overviews.
2.
Select the components either individually in the Select column or select all itemized components with the Select all checkbox in the action menu.
>
All components of a node are always selected by default. Simply uncheck the
corresponding checkbox for components you do not want to update. The
switchover time is automatically reset for deactivated components.
If there are different software versions available, they are displayed in a drop-down list and
can be selected as required.
Before you can select these software versions, you must first save them on the TFTP server of your HiPath system (see section 6.3, Upgrade settings).
3.
Where possible, select the desired software for the respective components. The newest
software version is usually displayed first in the drop-down list.
The software is upgraded in two steps.

In the first step, the new software version is loaded to a system memory known as the "shadow
memory" while the current software is still running in the actual process.
The software is uploaded in the background, independently of the system status.
In the second step, the system must be switched over in order to activate the new software.
First, the current software is replaced by the new software in the shadow memory. The system
is then automatically reset and the new software is started up.
4.
From the drop-down list, select one of the menu items described below.
Drop-down List
Meaning
Only load software
The selected software version is uploaded to the shadow

memory.
Load software and switch over The selected software version is uploaded to the shadow
immediately
memory, and as soon as the upload is complete the system becomes active with the new software.
Load software and switch over The selected software version is uploaded to the shadow
later
memory and the system is switched over at a preset time.
An input field appears in which you can set the date and
time of the switchover. When the input field first appears,
it displays the current date and time.
Enter the desired date and time for the switchover in the
input field and confirm the entries with the "Set switchover time" button.
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Drop-down List
Meaning
Switch over now
This immediately starts the software switchover, which

must be installed in the Shadow memory beforehand.
This command deletes the specifications of a timed
switchover.
Set switchover time
Allows you to enter a time at which the system will be

switched over to the software installed in the shadow
memory.
The following conditions apply if you set the switchover
time in the "Upgrading HiPath 3000 ComScendo Service
and HG1500" menu:
If you selected a HiPath 3000 ComScendo service

and its associated HG 1500 components:
The specified switchover time will be set for all
selected HG 1500 components.
The specified switchover time + 10 minutes will
be set for the HiPath 3000 ComScendo Service.
For all other HG 1500 components that belong to
the node but were not selected, the switchover
time will be reset.
If you selected a HiPath 3000 ComScendo service

without its associated HG 1500 components:
The specified switchover time will be set for the
HiPath 3000 ComScendo service.
For all other HG 1500 components that belong to
the node, the switchover time will be reset.
Deactivate switchover time
Deactivates the switchover time that you can set under

Set switchover time.
Delete shadow
Immediately deletes the content of the shadow memory

(only possible with HiPath 3000 ComScendo).
>
5.
Software Manager checks the status of the shadow memory before every upgrade. If the shadow memory is not empty, it is deleted and Software Manager
continues the upgrade.
Click the OK button. The selected action is carried out.
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Cyclical option
If the Cyclical option is activated, the displayed HTML page is auto-reloaded after a specified
refresh interval. While an upgrade is in progress, the current status of the upgrade is displayed
as a percentage. You can specify the interval in the Settings menu under General settings
(see section 6.1, General settings).
Refresh button
You can manually reload the HTML page displayed by clicking the Refresh button. During an
upgrade, the current upgrade status is displayed in percent. The new software version is displayed once the upgrade is complete.
>
4-6
When you exit this HTML page after upgrading, it is reassigned the system information from the Inventory Manager. To update the current software version in the system information, click Update data in the System information - Update system information menu item (see section 3.1, Updating system information).
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Backup of System Components

Directory structure
The Software Manager enables you to centrally backup all system data as well as various databases.
You can backup the following data types:
System data of all HiPath 2000 ComScendo services (including customer data memory)
System data of all HiPath 5000 LAN device handlers
System data of all HG 1500s
Databases (SQL Server)
DB Feature Server
5.1
Directory structure
The backup data is saved under the path that is specified during setup. This can be subsequently changed in the Settings menu (see section 6.2, Backup settings).
The following subdirectories are created for the individual components in this path:
Applications
Not yet in use.
DBFS
Backup data for the DB Feature Server.
H2000CS
Backup data for the HiPath 2000 ComScendo Service.
H3000CS
H5000CS
H5000LDH
Backup data for the HiPath 5000 LAN Device Handler.
HG1500
Backup data for HG 1500 boards.
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Backup files
logs
Contains XML files holding summaries of complete backup runs (for example :
log_autobackup_05212002_235900.xml).
MSDE
Backup data for the Microsoft Database Engine (SQL Server).
Backup data sub-directories

For components which may occur multiple times, such as HiPath 2000 ComScendo Service,
HiPath 3000 ComScendo Service, HiPath 5000 ComScendo Service and HG 1500, the backup
data is sorted and stored according to the system name and IP address.
The subdirectory names consist of the component IP address and the system name. They are
formatted as follows: <IP ADDRESS>_<SYSTEM NAME> (for example,
124.345.14.3_system1).
5.2
Backup files
The corresponding backup files are structured in the following way:

<MMDDYYYY>_ <HHMMSS>_ <IPADDRESS>_ <SYSTEMNAME>_ <ORGINALFILENAME>
Date
Time
IP address
System name
Original file name
Example: The backup file which was created on May 14, 2002 at 15.46 hours and 32 seconds
by the component system1 with the IP address 123.252.13.4, is stored with the following name:
05142002_154632_123.252.13.4_system1.kds
You can either manually run the backup straight away or specify a time for a complete backup
(Autobackup) of all components, when your data is to be saved.
This data can be restored with the respective component administration programs.
You can change the default settings for automatic backup in the Settings menu (see section
6.2, Backup settings).
>
5-2
Always request system information before you initiate a backup.

For further information on this, please refer to section 3.1, Updating system information.
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Selecting overviews for the backup
5.3
You can choose from the following overviews for backing up the individual components:
Complete backup
Backup HG 1500
Backup HiPath 3000 ComScendo Service
Backup HiPath 5000 LAN Device Handler
Database backup
Column
Meaning
Select
The checkbox for selecting the components.
Node
Component
IP address
Indicates the IP address of the board.
Last backup
<Date>
Indicates the date of the last activated backup.
<Time>
Indicates the time of the last activated backup.
Backup status
Indicates the status of the last activated backup or provides information on the progress of the current backup.
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The following messages can appear in the first line of the Backup Status column:
Message
Meaning
Not available
Indicates that the backup status of a component has not yet

been identified (message usually appears directly after installation).
Planned
Indicates that the backup of a component has been actively initiated, but the procedure has not yet started because the number of maximal simultaneous backups has been exceeded.
Active
Indicates that a component backup procedure is currently running.
Last backup OK
Indicates that the backup process of the last backup was performed successfully and without errors.
Faulty
Indicates that errors were detected during the last backup process for this component.
Unknown
Indicates that the type of backup could not be identified (this is

usually caused by a serious error).
Indicates that the backup status could not be identified (for example, because no backup has yet been performed).
The following messages can appear in the second line of the Backup Status column:
Message
Meaning
Automatic
Indicates that the last backup was performed due to a cyclic automatic backup.
Single, manually
Indicates that the last component backup was initiated manually

from the selection list.
Complete, manually
Indicates that the last component backup was initiated manually

from the complete backup.
Unknown
Indicates that the type of backup could not be identified

(for example, because no backup has yet been performed).
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The following messages may appear in the Select column instead of the checkboxes. This
component can then no longer be selected.
Message
Meaning
n.r.
No response (the component did not respond when data was

requested).
n.a.
Not available (the component could not be contacted).
Inc.
Incomplete (the component data could not be fully identified).
XML error
The data request performed by the HiPath Inventory Server returned faulty XML data.
5.3.1
Complete backup
The complete backup of your data is preset by default. You can deactivate the automatic backup or change the default settings for automatic backup under "Backup settings" in the "Settings"
menu (see section 6.2, Backup settings).
The following components located by the system query are backed up:
HG 1500 boards version 3.0 or later (earlier HG 1500 boards cannot be backed up using
the Software Manager)
HiPath 2000 ComScendo Service, HiPath 3000 ComScendo Service and HiPath 5000
ComScendo Service
HiPath 5000 LAN Device Handler
DB Feature Server
Databases (SQL Server)
Manual start of complete backup

Start the complete backup by clicking the Manually start complete backup now button.
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5.3.2
Backup HG 1500
Click this menu item to display an overview of all HG 1500 boards with version 3.0 or later (earlier HG 1500 boards cannot be backed up using the Software Manager).
To perform a backup for these components, proceed as described in section 5.4, Backup components.
The data to be backed up For HG 1500s is stored in a CONFIG file. If the HG 1500 is operated
in SSL mode, this data is stored in a second CONFIG file.
The data can only be restored using HG 1500 Web Based Management.
5.3.3
The data to be backed up for HiPath 3000 ComScendo Service is stored in a KDS file.
The data can only be restored using HiPath Manager E.
5.3.4
Backup HiPath 5000 LAN Device Handler
Click this menu item to display an overview of all HiPath 5000 LAN Device Handlers. The HiPath 5000 LAN Device Handler is a HiPath 5000 component and is only displayed if HiPath
5000 is installed in the network.
The data to be backed up for a HiPath 5000 LAN Device Handler is stored in a CONFIG file. If
the HiPath 5000 LAN Device Handler is operated in SSL mode, this data is stored in a second
CONFIG file.
The data can only be restored using HG 1500 Web Based Management.
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5.3.5

The data to be backed up for a HiPath 5000 ComScendo Service is stored in a KDS file.
The data can only be restored using HiPath Manager E.
5.3.6
There are two backup components for the HiPath 2000 ComScendo Service: one for ComScendo and one for the LAN configuration. When a backup file is selected, the other backup
file for the same node is automatically activated as well. As a result, a complete node backup
is always performed.
The data to be backed up for a HiPath 2000 ComScendo Service is stored in a KDS file and a
CONFIG file.
This data can only be restored using HiPath Manager E or HiPath 2000 Web Based Management.
5.3.7
Database backup
Click this menu item to display an overview of all databases (SQL Server and DB Feature Server).
SQL Server data is stored in DB files. In the case of the DB Feature Server, the vsrv.ini file
is backed up.
To restore SQL databases see section 5.5, Performing SQL restore.
To restore the DB Feature Server, replace the vsrv.ini file for the DB Feature Server installation.
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Backup components
5.4
Backup components
1.
Select one of the overviews.
2.
Select the components either individually in the Select column or select all itemized components with the Select all checkbox in the action menu.
3.
Click the Backup button to start the backup procedure.
>
While a component backup process is active, the checkbox in the Select column
is grayed out and the component cannot be selected.
If the component is not available for some other reason, a message appears in
the Select column.
Refresh button
You can manually reload the HTML page displayed by clicking the Refresh button.
Cyclical option
If the Cyclical checkbox is activated, the currently displayed HTML page will be automatically
refreshed after a specified interval. You can specify the interval in the Settings menu under
General settings (see section 6.1, General settings).
If you want to make a configuration change, deactivate the Cyclical option first.
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5.5

Performing SQL restore
You can restore the following SQL databases:
WBService database (configuration and call charge data from PCM and Call Accounting,
configuration data from the Inventory Manager and Software Manager).
MSDB database (SQL server system database).
Master database (SQL server system database).
>
For information on restoring other components, please refer to the documentation

for HiPath Manager E and for HG 1500 Web Based Management.
1.
Click the SQL restore button to obtain an overview of the databases that can be restored.
2.
From the list, select the database backup you would like to restore and click the SQL restore button.
This view only displays WBService database backups. Usually, you only need to restore the
WBService database.
If you click the Extended checkbox, an overview of all databases is displayed.
master
msdb
WBService
To restore a Master database, the MSDE must be working in individual user mode. For more
information on changing the user modi, please refer to the MSDE documentation. To restore
the Master database, exit the SQL server and go to the DOS shell. Start the file sqlservr.exe
with the parameter "-m". After the Master database has been restored, the MSDE must be
started as a service again.
Any changes made to the selected database after the time of the selected backup
will be lost.
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Displaying the overview

The individual columns of the displayed overviews have the following meanings:
Column
Meaning
Select
Checkbox for selecting the database.
Date
<Date>
Indicates the date of the last backup.
<Time>
Indicates the time of the last backup.
Database
master
Master database
msdb
MSDB database
WBService
WBService database
Requirement
Multi
Indicates that the MSDE must be operating in multi user mode

during restoration.
Single
Indicates that the MSDE must be operating in individual user

mode during restoration.
Path
5-10
Indicates the path under which the database was saved.
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Settings
General settings
Settings
This menu item is divided into:
General settings
Backup settings
Upgrade settings
HG1500 settings
Under this menu item, you can enter the default settings for creating backups and updating system components. In addition, you can also configure cyclic processes.
The following sections describe the settings in detail.
6.1
General settings
Under this submenu item, you can specify the interval at which HTML pages are refreshed.
In addition, you can also enter the SNMP read community for the HiPath network here. The DB
Feature Server provides the Software Manager with the SNMP write community.
Input field
Meaning
Refresh cycle for auto reloading pages in sec.
Enter the interval in seconds at which HTML pages are refreshed. This requires the Cyclical option to have been
clicked on the corresponding HTML pages.
SNMP Read Community
The password is required for requesting individual nodes.
Click the Apply button to confirm your settings.

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Settings
Backup settings
6.2
Backup settings
Make the relevant settings for the backup here.
Select the directory in which the backup service should store the backup files.
You can activate or deactivate automatic backup of the complete system. If automatic backup is activated (default setting), you can make further settings.
In addition, you can specify how many previous backups for the same component should
be retained and how many backup processes should run simultaneously.
The data for the automatic complete backup is set by default during setup and can be subsequently changed in this menu.
Input field
Meaning
Backup path
Specify the path where the backup files should be saved.

The destination can be any PC within your HiPath network.
You must check beforehand under which account Software
Manager has been started. This account must have write permission for the selected backup directory (see also section
A.1, Software Manager Environment).
A backup should not be performed on the local hard disk. The
network path should have the UNC format
\\<Host>\<Share>\<Backup path> and must be created beforehand.
Backup onto a local device
Select this option if you want to store the backup files on a local drive.
Backup onto a remote device
Select this option if you want to store the backup files on a network drive. You also need to enter the domain and user
names and the password for access to the network drive.
To enable write access to the network drive, corresponding
rights must be configured under Windows.
Username (DomainName/
Username)
Password:
If you selected the Backup to a network drive option, enter

the domain and user names and the password here to gain
access to the network drive.
Activate automatic backup
Activate the checkbox if you want the backup to be performed

automatically.
Automatic backup cycle in days If the Activate automatic backup box is checked, you can
now enter the interval in days after which a backup of your
data should be performed automatically. Default setting: 1.
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Settings
Backup settings
Input field
Meaning
Scheduled time for automatic

backup
If the Activate automatic backup checkbox is activated, you

can select the time at which the backup should be automatically performed once the set number of days have passed.
Default setting: 23:50
Start date of the next backup
If the Activate automatic backup checkbox is activated, you

can select the date on which the automatic backup should
next be performed. Default setting: Installation day.
Maximum amount of saved

backups
Specify here how many previous backups of the same component should be retained. Whenever the maximum number
of backups has been reached, the last backup will be deleted.
Default setting: 7.
Maximum amount of simultaneous backup processes
Specify here how many backup processes can run at the

same time. It is important to limit the number, as it may lead
to a high processor load in larger systems and thus impair the
entire system.
Default setting: 3.

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Settings
Upgrade settings
6.3
Upgrade settings
Make the relevant settings here for the upgrade.

For component upgrade, the APS files are first copied to a TFTP server from which the data
can be accessed (see also section A.1, Software Manager Environment). The IP address of
the TFTP server is configured during setup. To change the IP address manually, you can enter
the new IP address information in the input field here.
Input field
Meaning
TFTP server is installed on this

computer
Activate this option if a TFTP server is installed locally on

this computer. You will not subsequently need to enter the
IP address of the TFTP server.
TFTP server is not installed on

this computer
Activate this option if no TFTP server is installed locally on

this computer. Then enter the IP address of the TFTP server.
TFTP server IP address
If there is no TFTP server installed locally on this computer,

then enter the IP address of the TFTP server here.
Local TFTP directory for the APS Specify the local path where the APS files should be saved.
files
The APS file extensions are *.img for HiPath 2000 ComScendo Service, *.fli for HiPath 3000 ComScendo Service, and *.inst for HG 1500.
Consider time zone
This option allows you to take into consideration time zone

differences between the server PC and each HiPath node.
This also includes potential differences caused by daylight
saving time.
If this option is not activated, actions are performed at the
times set for the PC server.
If this option is activated, the programmed times are based
on the local time for the HiPath nodes.
Maximum amount of simultaneous upgrade processes
Specify here how many upgrade processes can run simultaneously. It is important to limit the number, as it may lead
to a high processor load in larger systems and thus impair
the entire system.
Default setting: 3.

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Settings
HG1500 settings
6.4
HG1500 settings
To upgrade or back up a HG 1500 board, you require the HTTP protocol. To register on the HG
1500 board via this protocol, you require the following settings:
Input field
Meaning
User name
Enter the user name for accessing HiPath HG 1500

here.
Password
Enter the password for accessing HiPath HG 1500 here.

The entered characters are not displayed.
Repeated password
Repeat the password for security reasons.
Http port
Enter the HG 1500 HTTP port for data transfer in this

field (default: 8085).
If the HiPath network is operating in SSL mode, you must make the following settings.
Input field
Meaning
Secure Mode (SSL)
Select this option if you want to backup the HG 1500

board data over a secure connection. You also need to
provide the correct HTTPS port and passphrase.
Https Port
Specify the HTTPS port for the secure connection here

(default setting: 443).
Passphrase
Enter here a sequence of ASCII characters (7 - 32 characters) for the passphrase used for encrypting the backup. You will need this passphrase later, when you want
to reload the backup to the HG 1500 board. The entered
characters are not displayed.
Repeated passphrase
Repeat the passphrase for security reasons.
Show Passphrase button
Since the passphrase is normally not displayed, you can

use this button to display it in ASCII characters.

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Settings
HG1500 settings
6-6
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Appendix
A.1
Software Manager Environment
Appendix
From the Software Manager point of view, the environment comprises
a TFTP server
a PC for storing the central backup files
other HiPath components (for example, HG 1500, ComScendo Services)
your own PC.
In addition to the Software Manager, the DB Feature Server, MSDE, the FM Reporting Client,
the Common Web Service and the Inventory Manager must always be running on your PC.
TFTP server
The APS files for upgrade functionality are stored on the TFTP server. From here, system components can upgrade independently via TFTP. The IP address of this server must be known,
as it is requested during Software Manager setup. Depending on the system configuration, the
TFTP server can be installed on the same PC as Software Manager.
PC for central backup files
In addition to the local drive, backup files can be stored on a separate PC in the network. A
Windows file share must be set up so that the Software Manager can access this drive. Enter
the path for this share in the Software Manager backup settings.
Example: A share called "public" has been created on the PC "pdbh809a". The backup files on
this PC should be saved in a subfolder named "backupfiles". The backup path should be:
\\pdbh809a\public\backupfiles.
The Software Manager has been implemented as a Windows service so that it can start without
a user logon. Normal Windows services run under a user account known as "LocalSystemAccount". On the local PC, this user is a type of administrator with all the necessary rights. However, because this user does not have to be authenticated on the system, he/she has no network rights.
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Appendix
As a result, a user with the following authorization rights must be configured for creating file
backups on the network drive:
Full access rights to the central backup directory, in other words a network share
Password aging should not be activated in this account, as additional administrative work
would be required to run the service again after the password has expired
The user should be a domain user who is known network-wide
This user must be entered in the Software Manager backup settings together with the relevant
password.
Other HiPath components
The authorization rights for the Software Manager PC must not be deactivated for HG 1500
boards, HiPath 5000 LAN Device Handlers or HiPath 2000 ComScendo Services. If these
rights are deactivated, the Software Manager will not be able to access the boards (WBM via
"Explorer->Security").
Please also ensure that the share directories of all default components have Read permission
set for the account on which the Software Manager is running (as with the central backup file
directory). This expansion is required if, for example, a HiPath 5000 is available.
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A.2
Appendix
Bypassing the Proxy Server
The IP address for accessing Software Manager should not be routed via the proxy server.
Configuring the proxy server settings
1.
Click Start/Settings/Control Panel/Internet Options.
2.
Select the Connections tab and click the "Settings" button in the LAN Settings field.
Software Manager in the same network segment
If Software Manager is in the same network segment, you need only check the Bypass
proxy server for local addresses box.
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Appendix
Software Manager in a different network segment

If Software Manager is in a different network segment or if you only wish to exclude one IP
address from using the proxy, this must be entered in the Exceptions field. To do this, click
the Advanced button.
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List of Abbreviations
Abbreviations and their meanings as used in this document:

Abbreviation
Definition
akt
Current software
DB
Database
FM
Fault Management
HTML
Hyper Text Markup Language
HTTP
Hyper Text Transfer Protocol
HTTPS
Hyper Text Transfer Protocol Secured Socket Layer
IP
Internet Protocol
JRE
Java Runtime Environment
LAN
Local Area Network
LDH
LAN Device Handler
MSDB
Main Storage Data Base
MSDE
Microsoft Data Engine
PC
Personal Computer
shdw
Software in the shadow area
SNMP
Simple Network Management Protocol
SQL
Structured Query Language
SSL
Secure Socket Layer
SW
Software
TFTP
Trivial File Transfer Protocol
XML
Extensible Markup Language
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Index
Index
Action menu 2-5, 2-7
Select 2-7
Settings 6-1
Backup 6-2
General 6-1
HG 1500 V3.0 6-5
Upgrade 6-4
Sort key 2-6
SQL restore 5-9
Status bar 2-5, 2-8
Symbols 1-5
System components
Backup 5-1
Updating 4-1
System information
Updating 3-1
B
Backup 5-5
Backup files 5-2
C
Complete backup 5-5
D
Directory structure 5-1
Display 2-6
I
Interface 2-4
L
Logging off 2-3
Logging on 2-2
Login 2-1
T
Toolbar 2-5, 2-8
Typographical conventions 1-5
Marker 2-7
Upgrade 4-1
Navigation area 2-5
Work area 2-5, 2-6
O
Overview
Backup 5-3
HiPath network 1-2
System information request 3-2
Upgrade 4-1
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Index
Z-2
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www.siemens.com/hipath
The information provided in this document contains merely general

descriptions or characteristics of performance which in case of actual use
do not always apply as described or which may change as a result of
further development of the products.
An obligation to provide the respective characteristics shall only exist if
expressly agreed in the terms of contract.
The trademarks used are owned by Siemens Enterprise Communications
GmbH & Co. KG or their respective owners.
*1PA31003-H3570-U101-1-7619*
Siemens Enterprise Communications GmbH & Co. KG, 2007

Hofmannstrae 51, D-81359 Munich, Germany
Reference No.: A31003-H3570-U101-1-7619
Subject to availability. Right of modification reserved.

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HiPath 2000

2 Getting to Know the Software Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

3 Requesting System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4 Upgrading System Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

For internal distribution only

5 Backup of System Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Display system software versions

Update system software

Create system software backups

For internal distribution only

The following example provides an overview of how a HiPath network operates.

For internal distribution only

For internal distribution only

Structure of this Manual

Typographical Conventions and Symbols Used

... the OK button ...

Buttons and menus are shown in bold type.

... file global.cfg...

Files or directories appear in Courier font.

Entries or information, which can vary depending on the situation

This symbol indicates notes or recommendations.

This symbol indicates warnings that must be observed.

For further information, refer to the following documents:

HiPath 2000 (version 1.0 or later) Service Documentation

HiPath 3000/5000 (version 5.0 or later) Service Documentation

HiPath Manager E Administrator Documentation

HG 1500 Web Based Management (version 3.0 or later) Administrator Documentation

For internal distribution only

Getting to Know the Software Manager

Getting to Know the Software Manager

Getting to Know the Software Manager

For internal distribution only

Getting to Know the Software Manager

The Reset button undoes the last changes made.

Getting to Know the Software Manager

For internal distribution only

Getting to Know the Software Manager

Each HTML page basically consists of five areas:

Getting to Know the Software Manager

For internal distribution only

(A>Z): Alphabetically ascending

(Z>A): Alphabetically descending

Getting to Know the Software Manager

For internal distribution only

Getting to Know the Software Manager

For internal distribution only

The individual toolbar buttons and their meanings:

The following information is shown in the status bar:

Time and date of the last system data update,

Software Manager version and product number.

Requesting System Information

Requesting System Information

Updating system information

Click Update system information.

Click Update data.

Requesting System Information

For internal distribution only

Selecting Overviews for a Request

HiPath 3000 ComScendo Service overview

Overview of the HiPath 5000 LAN Device Handler

Overview of the HiPath 5000 ComScendo Service

Overview of the HiPath 2000 ComScendo Service

Indicates the node number.

Indicates the IP address of the component.