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Leticia Vidal
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Amy G. Paisley
Sara R Jaeger
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Departamento de Ciencia y Tecnologa de Alimentos, Facultad de Qumica, Universidad de la Repblica, Gral. Flores 2124, C.P. 11800 Montevideo, Uruguay
The New Zealand Institute for Plant & Food Research Ltd., 120 Mt Albert Road, Private Bag 92169, Auckland, New Zealand
a r t i c l e
i n f o
Article history:
Received 14 January 2014
Received in revised form 11 March 2014
Accepted 17 March 2014
Available online 27 March 2014
Keywords:
CATA
Consumer research
Research methodology
Sensory characterization
Consumer proling
a b s t r a c t
The current research explored the possibility of using attribute ratings as a variant (RATA: rate-allthat-apply) to CATA questions (check-all-that-apply), in order to improve sample description and
discrimination and to engage participants in greater cognitive processing. The RATA question variant
was implemented by asking participants, for the terms they ticked as apply, to indicate intensity (using
a 3-pt scale with anchors low, medium or high) or rate applicability (using a 5-pt scale anchored at
slightly applicable and very applicable). A total of four studies with 328 consumers were conducted.
Studies 13 involved the consumption of products (milk desserts, bread and gummy lollies), whereas
Study 4 was performed with yogurt labels. A between-subjects design was used in all studies to compare
product characterizations from CATA and RATA questions. Across the four studies, compared to the
simple CATA questions, the RATA variant led to an increase in the total number of selected terms and
a small increase in the percentage of terms for which signicant differences among samples were
identied. Although the stability of sample and term congurations from CATA and RATA questions,
calculated using a bootstrapping re-sampling approach, were similar, for two of the four studies RATA
questions provided more stable sample and term congurations. Results from the present work reveal
the potential of intensity-based CATA variants with consumers for sensory product characterization,
but also suggest that these may be study and sample specic.
2014 Elsevier Ltd. All rights reserved.
1. Introduction
1.1. Motivation for the research
Demand for consumer-based methods which deliver sensory
product characterizations is growing (Valentin, Chollet, Lelivre,
& Abdi, 2012; Varela & Ares, 2012). Several approaches have been
developed, including check-all-that-apply (CATA) questions, in
which consumers are presented with a list of terms and asked to
select all those that apply to the focal sample (Adams, Williams,
Lancaster, & Foley, 2007; Meyners & Castura, 2014). Despite their
recent introduction to sensory and consumer science, CATA questions have already been widely applied and tested products include snacks, fruits, chocolate, milk desserts, crackers, dips,
avoured water, potato chips, beer, ice-cream, orange-avoured
powdered drinks, whole grain breads, citrus-avoured sodas, and
cosmetics (Adams et al., 2007; Ares & Jaeger, 2013; Ares, Varela,
Rado, & Gimnez, 2011; Dooley, Lee, & Meullenet, 2010; Jaeger,
Chheang et al., 2013, Jaeger, Giacalone et al., 2013; Meyners,
Castura, & Carr, 2013; Parente, Manzoni, & Ares, 2011; Plaehn,
2012). Compared to projective mapping and sorting, also novel
methods for consumer-derived sensory characterization, an advantage of CATA questions is the structured format which enables
collection and analysis of data from large consumer samples easily
and quickly (Ares & Varela, 2014).
Past research has shown that sensory product characterizations
elicited from consumers using CATA questions are reliable and
comparable to those generated by trained assessors (Ares, Barreiro,
Deliza, Gimnez, & Gmbaro, 2010; Bruzzone, Ares, & Gimnez,
2012; Dooley et al., 2010; Jaeger, Chheang et al., 2013). Selfreported measures from consumers conrm that CATA questions
are perceived as easy to complete and not tedious (Ares et al.,
2013), and as a result of methodological investigations involving
CATA questions, pros and cons of this question format are being
uncovered (Ares & Jaeger, 2013; Ares, Etchemendy et al., 2014;
Ares, Trrega, Izquierdo, & Jaeger, 2014; Ares et al., 2013; Jaeger,
88
Chheang et al., 2013; Jaeger, Giacalone et al., 2013; Lee, Findlay, &
Meullenet, 2013).
The simplicity of CATA questions is a key advantage, but also a
potential limitation. The binary response format does not allow for
a direct measurement of the intensity of the evaluated sensory
attributes, which could hinder detailed descriptions and discrimination between products that have similar proles in terms of their
characteristic sensory attributes. Different formulations of milk
desserts during new product development is a case in point. All
the formulations can be described by their thickness, creaminess,
sweetness and vanilla avor, but they primarily differ in the relative intensities of those sensory characteristics. Would it be possible, on the basis of data generated by consumers using CATA
questions to accurately characterize and discriminate among such
different formulations? Alternatively, consider orange juice, which
may be smooth or contain fruit pulp. While it is easy to describe
these attributes and differentiate between such juices, for example
using a CATA term like no pulp, it is less straightforward to describe and differentiate juices that contain more/less pulp. Another
example relating to orange juice is sweet-acid balance, which has
been reported as a key factor differentiating commercial brands
(Kim, Lee, Kwak, & Kang, 2013; Olsen, Menichelli, Meyer, & Ns,
2011). Extending beyond milk desserts and orange juice, to foods
and beverages in general, the current research addresses the
question of whether it is possible to elicit intensity-based sensory
characterizations with consumers using CATA-style questions.
Evidence pointing to the ability of consumers to reliably score
sensory attribute intensity exists (Ares, Bruzzone, & Gimnez,
2011; Husson, Le Dien, & Pags, 2001; Worch, L, & Punter, 2010)
and intensity scales are being used in consumer studies (Popper,
Rosenstock, Schraidt, & Kroll, 2004). Consumers are also being
asked to provide intensity-based measures in the hedonic domain,
commonly by means of Just-about-right (JAR) questions (Popper,
2014) and more recently in the Ideal Prole Method, where measures of the perceived and ideal intensity of selected sensory attributes are elicited (Worch, Crine, Gruel, & L, 2014). Hence,
exploration of CATA question variants which allow for intensitybased responses has merit.
In CATA questions included multiple terms for a single attribute
which vary in intensity (e.g., chocolate: weak, chocolate:
strong, sweet: high, no strawberry avour, very sweet,
not very sweet) have been previously used (Ares, Trrega,
Izquierdo, & Jaeger, 2014; Jaeger, Chheang et al., 2013) and have
been found sub-optimal, because such intensity-based terms are
used less reliably by consumers (Jaeger, Chheang et al., 2013). Further, we have anecdotal evidence suggesting that some consumers
nd it confusing when the low-intensity version of the attribute
appears before the high-intensity version (e.g., sweet: low
appears before sweet: high in the list of CATA terms). This term
ordering frequently should occur in light of the recommendation to
use experimental designs for CATA terms that are balanced for presentation order (Ares & Jaeger, 2013; Ares, Etchemendy et al.,
2014). Further, because there is a tendency to give participants
few instructions on how to complete a CATA question (Ares
et al., 2013; Meyners & Castura, 2014), it is not clear what the response should be in the instance where sweet: high has been
ticked for a sample and the term sweet: low appears further
down the list of CATA terms. Our intention as experimenters would
be for only one of these terms to be ticked, to indicate whether the
sample was not very sweet or very sweet. However, a participant
may reasonably assume that for a sample where sweet: high
applies, sweet: low would also apply.
An alternative approach to obtaining intensity-based responses
using a CATA-style question was reported by Reinbach, Giacalone,
Ribeiro, Bredie, and Frst (2014). These authors asked participants
to answer yes or no for seven avour attributes of beer and
89
Number of
consumers in the test
Product
category
Number of
samples
Number of
sensory terms
1
2
3
4
100
134
134
94
50
68
68
50
Milk desserts
Sliced bread
Gummy lollies
Yogurt labels
7
5
5
5
18
15
15
18
5-Point
3-Point
3-Point
5-Point
(50)
(66)
(66)
(44)
2.1. Participants
Four consumer studies were conducted, each with 94134 participants (Table 1). Studies 1 and 4 were conducted in Montevideo
(Uruguay), whereas Studies 2 and 3 were conducted in Auckland
(New Zealand). Participants in Study 2 also took part in Study 3.
In Uruguay participants were recruited from the consumer
database of the Food Science and Technology Department of Universidad de la Repblica (Uruguay), based on their consumption
of the focal products. In New Zealand participants were registered
on a database maintained by a professional recruitment rm and
were screened in accordance with eligibility criteria for each of
the studies. Participants gave informed consent and were compensated for their participation.
Participants were aged between 18 and 60 years old and the
percentage of female participants ranged from 60% to 69%. The
consumer samples comprised varying household compositions, income levels, education levels, etc. but were not necessarily representative of the general populations in Montevideo and Auckland.
2.2. Samples
Four product categories were tested (Table 1). All samples in
Studies 13 were commercially available in Uruguay or New Zealand and had been purchased from local supermarkets. Different
brands of milk desserts with low sugar content were used in Study
1. In Study 2 the sliced bread samples (national brands) were made
with different types of our (white, wholemeal, rye, gluten-free),
and contained different amounts and types of seeds (e.g., poppy,
linseed, sunower, pumpkin). Gummy lollies used in Study 3 were
branded and unbranded products, which varied in characteristics
such as sugar coating, liquid centre, and softness. In Studies 13,
serving sizes were always sufcient to allow 23 bites/sips per
sample. In Study 1 samples were presented at 10 C, while samples
in Study 23 were presented at room temperature. Odour-free
plastic containers were used as serving vessels.
Samples in Study 4 were yogurt labels, printed in high quality
and colour on 5 10 cm glossy paper. The labels, which were
designed by a graphic designer with previous experience in the
design of food labels for industry, had different combinations of
colours, main image and general design. The only text included
was Plain Yogurt (Yogur Natural in Spanish), in different typographies and colours.
2.3. Experimental treatments, sensory terms and data collection
The procedure for data collection in Studies 14 was similar. Between-subjects experiments were always used, comparing responses from two experimental treatments: CATA questions and
a rate-all-that-apply (RATA) variant. Approximately half of the participants were randomly assigned to each of the experimental
treatments (Table 1). One experimental treatment was CATA,
meaning that participants in this group were asked to check all
the terms that they considered appropriate to describe each sample. The RATA questions were implemented slightly differently in
the four studies. In Studies 2 and 3 consumers were asked to check
applicability
intensity
intensity
applicability
90
3. Results
3.1. Frequency of use of sensory terms and attribute ratings
Results related to frequency of use of sensory terms are shown
in the upper part of Table 2. Across the four studies, consumers
used a signicantly larger number of sensory terms (p < 0.0001)
for describing samples when answering the rate-all-that-apply
(RATA) variant than when using simple CATA questions. As shown
in Table 2a, consumers selected an average of 2737% of the terms
to describe samples using CATA questions, whereas the average
number of selected terms ranged from 36% to 52% when the RATA
variant was used. The average increase in the number of terms ranged from 9% for Study 3, to 90% for Study 4 (Table 2b). The average
increase in the frequency of use of terms when the RATA variant
was used ranged from 11% to 86% (Table 2d). Frequency of use signicantly increased for 794% of the terms (Table 2c). Overall,
across all measures, the RATA variant was associated with increased use of sensory terms relative to the simple CATA format.
Regarding the distribution of intensity/applicability scores used
by participants who completed RATA questions, consumers in
Studies 2 and 3 tended to use the three points of the scale (i.e.,
low, medium and high) with a similar frequency to rate the
intensity of the terms deemed as applicable for describing samples.
The frequency of use of the three points of the intensity scale ranged from 27% to 40%. In Studies 1 and 4 consumers tended to use
more frequently the top 3 points of the scale (i.e., more applicable)
(average frequency of mention 75%) than the 2 bottom points for
rating the applicability of the terms (i.e., less applicable). This suggested that consumers selected terms they regarded as clearly
applicable to describe samples.
3.2. Differences among samples
Cochrans Q test was used to determine signicant differences
among samples for each of the focal sensory terms, and results
are summarised in the middle part of Table 2. The percentage of
terms for which signicant differences among samples were identied ranged from to 28% to 94% when CATA questions were used
and from 39% to 100% when the RATA variant was used (Table 2e).
In Study 2, conclusions regarding similarities and differences
among samples did not differ between question formats. However,
different conclusions were reached for 633% of the terms in Studies 1, 3 and 4 (Table 2f).
Analysing RATA data by accounting for the score assigned to a
focal attribute (RATA scoring) did not change ability to discriminate among samples. As shown in Table 2e, the percentage of
terms with signicant differences did not differ when considering
frequency of use or scores for analyzing data from the RATA
question.
3.3. Sample and term congurations from Correspondence Analysis
The percentage of variance explained by the rst two dimensions of Correspondence Analysis was higher than 70% for all
methodologies in the four studies. No large differences between
methodologies were found, although the rst two dimensions
tended to explained a larger percentage of the variance when Correspondence Analysis was performed on data from RATA questions
compared to usual CATA (Table 2g).
As shown in the lower part of Table 2 (2h and 2i), sample
congurations were highly similar considering data from CATA
and RATA questions. The RV coefcients between sample congurations in the rst and second dimensions of the Correspondence
Analysis from CATA questions and the RATA variant were
91
Term usage
(a) Average percentage of terms used to describe samples (#)
(b) Average increase in the number of terms used for describing
samples when using RATA variant
(c) Percentage of terms which frequency of use signicantly
increased when using the RATA variant (p < 0.05)
(d) Average increase in the frequency of use of the terms
when using the RATA variant
Sample differences
(e) Percentage of terms with signicant differences
among samples (p < 0.05)
(f) Percentage of terms for which different conclusions were
drawn using CATA and RATA
Sample congurations
(g) Percentage of variance explained by the rst two
dimensions
1-Milk desserts ()
2-Sliced bread(/)
4-Yogurt labels ()
CATA: 31%a
RATA: 36%b
14%
CATA: 32%a
RATA: 40%b
21%
CATA: 37%a
RATA: 41%b
9%
CATA: 27%a
RATA: 52%b
90%
33%
53%
7%
94%
18%
26%
11%
86%
CATA: 28%
RATA: 39%
RATA scoring ($): 39%
33%
CATA: 93%
RATA: 93%
RATA scoring ($): 93%
0%
CATA: 93%
RATA: 100%
RATA scoring ($): 100%
7%
CATA: 94%
RATA: 100%
RATA scoring ($): 100%
6%
CATA: 77.3%
RATA: 80.7%
RATA scoring ($):
85.1%
0.90**
CATA: 80.4%
RATA: 86.4%
RATA scoring ($):
84.3%
0.97***
CATA: 74.9%
RATA: 78.9%
RATA scoring ($):
77.5%
0.97***
CATA: 91.7%
RATA: 93.1%
RATA scoring ($):
92.7%
0.82*
0.67***
0.93***
0.94***
0.82***
0.92**
0.99***
0.97***
0.81*
0.72***
0.94***
0.94***
0.83***
Type of scale used in the RATA approach: 5-point applicability scale (), 3-point intensity scale (/). (#) Percentages with different letters are signicantly different at p 6 0.05,
according to Fishers exact test. ($) Indicates that RATA data were analysed by creating a summed index of the scores provided by all participants for each of the terms of the
question.
*
Indicates that the RV coefcient is signicant at p 6 0.05.
**
Indicates that the RV coefcient is signicant at p 6 0.01.
signicant for the four studies and reached values higher than 0.80.
RV coefcients did not vary largely when considering frequency of
use or scores in the RATA variant.
The RV coefcients between term congurations in the rst and
second dimensions of the Correspondence Analysis were lower
than those from sample congurations (Table 2j and k). However,
the RV coefcients were higher than 0.80 for Studies 24. For Study
1 the RV coefcient of term congurations from CATA and RATA
questions was lower (0.67 and 0.72, respectively) but reached signicance (p < 0.001). The lower RV coefcients found in Study 1
can be attributed to the fact that differences among samples were
smaller than in the rest of the studies. Further research is needed to
study the inuence of degree of difference among samples on the
performance of CATA and RATA questions.
3.4. Stability of sample and term congurations
For both question formats the RV coefcient of sample and term
congurations increased with increasing number of consumers in
the virtual panel, as was expected. Using Studies 1 and 2 as exemplars (milk desserts and sliced bread, respectively), Fig. 1 shows
the evolution of the average RV coefcients between the congurations of virtual panels of different sizes and the reference conguration as a function of the number of consumers for the CATA and RATA
questions, considering for the latter both frequency of use and
92
(a)
(b)
Fig. 1. RV coefcient of sample and term congurations with respect to the reference conguration as a function of the number of consumers considered in the re-sampled
virtual panel for CATA, and RATA data, considering frequency of use of the terms and attribute scores, for Study 1 ((a) and (b), respectively) and Study 2 ((c) and (d),
respectively). Vertical bars correspond to standard deviations. The horizontal line represents the stability criterion, RV = 0.95.
93
(c)
(d)
Fig. 1 (continued)
Table 3
Number of consumers needed to reach an average RV coefcient of sample and term congurations from Correspondence Analysis equal to 0.95 and average RV coefcient of
sample and term congurations for a sample size equal to the total number of consumers, obtained via a bootstrapping re-sampling approach for check-all-that-apply (CATA) and
a rate-all-that-apply (RATA) variant.
Parameter
Methodology
Study ID
1-Milk
desserts ()
CATA
RATA
RATA scoring
($)
0.922
0.943
0.969
CATA
RATA
RATA scoring
($)
N/A
N/A
37
CATA
RATA
RATA scoring
($)
0.690
0.838
0.851
CATA
RATA
RATA scoring
($)
N/A
N/A
N/A
2-Sliced
bread (/)
0.989
0.997
0.995
20
8
10
0.978
0.986
0.987
40
23
25
3-Gummy
lollies (/)
0.988
0.988
0.988
20
21
19
0.980
0.979
0.980
35
36
34
4-Yogurt
labels ()
0.992
0.993
0.993
12
11
11
0.960
0.959
0.959
45
38
38
Type of scale used in the RATA approach: 5-point applicability scale (), 3-point intensity scale (/). N/A indicates that a RV coefcient of 0.95 was not reached in the
bootstrapping re-sampling approach. ($) Indicates that RATA data were analysed by creating a summed index of the scores provided by all participants for each of the terms of
the question.
94
consumers used some of the terms to describe samples did not largely differ between the methodologies. Reinbach et al. (2014), in a
study with beers, also found high agreement between sample congurations and no improvement in discrimination among samples
in their comparison of simple CATA questions and CATA questions
augmented with attribute intensity ratings.
The stability of sample and term congurations from CATA and
RATA questions, calculated using a bootstrapping re-sampling
approach, were similar for two of the four studies. However, in
two instances RATA questions provided more stable sample and
term congurations. In Study 1, where sample differences were
relatively small, the highest RV coefcients were obtained with
RATA scores, suggesting that asking consumers to rate the terms
considered applicable for describing samples can help to stabilize
sensory spaces. The number of consumers required to reach stable
sample and term congurations were comparable to those
reported by Ares, Trrega, Izquierdo, & Jaeger (2014) and it was
also commensurate with the results by these authors that Study
1, where sample differences were small was less stable.
Regarding self-reported measures of ease of task, no signicant
differences between methodologies were found. However, the
RATA variant was perceived as more tedious than CATA questions,
although the difference was small. It remains to be seen if this result is robust. In a comparison of CATA and forced-choice Yes/No
questions Jaeger et al. (2014) found no differences in task ease/
tediousness scores.
An interesting outcome of the current research is that considerable heterogeneity existed among consumers in the use of intensity/applicability scores when completing RATA questions. When
a term was considered applicable for describing samples, consumers tended to use all the points of the scale, suggesting lack of
consensus in scoring. Similar heterogeneity in intensity scores by
consumers has previously been reported by Ares, Bruzzone, &
Gimnez (2011), Ares, Varela, Rado, & Gimnez (2011). However,
despite heterogeneity being present, it was found in the current
research that the RATA format was superior to CATA questions in
several instances, without being a more difcult and tedious task
for consumers to take part in.
The current research has revealed the potential of intensitybased CATA variants with consumers for sensory product characterization. Additional conrmation of this potential is required,
with other product categories, samples that are more subtly different, and more diverse consumer populations. Assuming that
the current results are valid, a question arises regarding the use
of RATA questions concurrently with hedonic evaluation of samples. Jaeger, Chheang et al. (2013), Jaeger, Giacalone et al.
(2013) and Jaeger and Ares (2014) recently showed that simple
CATA questions, when used concurrently with acceptability ratings are unlikely to cause hedonic bias. However, it is possible
that asking consumer to focus on attribute intensity is more likely
to induce an analytical mind set, which Prescott, Lee, and Kim
(2011) suggests is linked to hedonic bias. In a similar vein, it
has been suggested that JAR questions (which also are intensitybased) are more likely than simple CATA questions to be associated with hedonic bias (Adams et al., 2007). Thus, while RATA formats may deliver more nuanced sensory characterizations,
improved sample discrimination and more stable sample and
term congurations, they may not be ideal when used concurrently with hedonic questions. Future research will be needed
to answer this question.
Considering that the RATA approach may be an improvement
over usual CATA questions for sensory product characterization,
further research should aim at comparing different approaches
for implementing the methodology and analyzing the obtained results. Research on these topics may contribute to the development
95
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