What is the role of a Functional

Consultant in Support and

Implementation Project?
2 JANUARY 2015 1,134 VIEWS 5 COMMENTS ARTICLE BY SHAILENDER THALLAM

Who is a Functional Consultant?

A role of functional consultant involves in understanding the clients business process,
requirements and mapping to the Oracle EBS system as best as possible. If gaps are
identified between the requirements and Oracle EBS system, the functional consultant with
the help of Technical architect should suggest solutions.

Role of a Functional Consultant in a Implementation Project

1.

Requirement Study in detail

2.

Preparation of RD020 document (As-Is process document) and get sign-off from
client

3.

Mapping the requirements to Application process

4.

Preparing BP080 Document (Mapping of As-Is process to To-Be Process) and get
sign-off from client

5.

Business Process Re-Engineering (BPR) need to be done if required

6.

Identification of GAP

7.

Preparing MD050/60 for customization

8.

Conference Room Pilot (CRP) environment Setup

9.

Conduct Conference room pilot testing, unit testing, and integration testing. Test
script preparation.

10.

Training Environment Setup (Optional, Same CRP instance may be used)

11.

Prepare Standard Operating Procedure (SOP) manuals

12.

Testing of Customizations (Forms, Interfaces and Reports)

13.

User Acceptance Testing (UAT) environment Setup

14.

Prepare TE040 document (Test Case Document)

15.

Assist users in UAT and resolve UAT issues

16.

Prepare BR110 document and get the access details requirement from the client

17.

Document management (version Control & Incremental setup)

18.

Production Instance Setup

19.

Assist Developers to upload the master data and open transactions

20.

Verify the uploaded masters and open transactions

21.

Post Live support

22.

Prepare BR100 document (Setup Document)

23.

Co-ordination with Technical Consultants / DBAs, Developers and Oracle Support

Role of a Functional Consultant in a Support Project

1.

Handling tickets and application support to the end-users. When an issue is received,
it needs to be analyzed and resolved

2.

In case, if the issue requires the support of development, then transfer the issue to
development team with the inputs. Monitor and help development team to complete the
task

3.

In case, if the issue requires support from Oracle, then raise SR and co-ordinate with
oracle support team till closure

4.

In case, if the issue requires to run diagnostics requests, SQLs or any other required
to identify or resolve the issue, then run those required (data fix SQLs when Required)
and update SRs and co-ordinate with oracle support team till closure

5.

In case, if the issue requires the support of Database Technical Consultants/DBA,

then Describe and transfer the issue to Technical Consulting team with the inputs.
Monitor and help Technical team to complete the task

6.

Preparing MD050/MD060 documents for any customizations

7.

Preparing Test Cases, Test Data & testing.

8.

Coordination with client managers/Key users and other teams for issue resolutions
and getting sign-off for release to be moved to production

9.

Training the end users and preparing end user training material

10.

There will also be interaction with other modules consultants/Technical

Consultants/DBAs/Developers

11.

Creation of process documents & its updating if required

Functional consultant should know the basic SQL and the important tables and how to run
diagnostics and SQLs. Data Loader is an easy to use tool, hence it is better to know it.
Knowledge of discoverer is a plus.

What we shouldnt expect from a Functional Consultant

1.

Applications Developer tasks / Forms and Reports, PL/SQL and Java stuff

2.

Performance Tuning

1. What is unplanned depreciation?

Answer: Unplanned depreciation is a feature used primarily to comply with special
depreciation accounting rules in Germany and the Netherlands. However, you
also can use this feature to handle unusual accounting situations in which
you need to adjust the net book value and accumulated depreciation amounts
for an asset without affecting its cost. Oracle Assets immediately updates
the YTD and LTD depreciation and the net book value of the asset. The
unplanned depreciation expense you enter must not exceed the current net
book value (Cost - Salvage Value - Accumulated Depreciation) of the asset.