Professional Documents
Culture Documents
Client
Country
Issue/SCR
/CR/SR
1 Astro
Malaysia
Issue
2 Astro
Malaysia
Issue
3 Astro
Malaysia
Issue
4 Astro
Malaysia
Issue
5 Daimler
Singapore
Issue
6 Daimler
Singapore
Issue
7 Keysight
Malaysia
Issue
8 Astro
Malaysia
Issue
9 Daimler
Singapore
Issue
10 Daimler
Singapore
Issue
11 Agilent
Malaysia
Issue
12
13
Astro
Malaysia
Issue
Astro
Malaysia
Issue
Keysight
Malaysia
Issue
Astro
Malaysia
Issue
Astro
Malaysia
Issue
Astro
Malaysia
Issue
Astro
Malaysia
Issue
Keysight
Malaysia
Issue
Astro
Malaysia
Issue
Astro
Malaysia
Issue
Astro
Malaysia
Issue
Astro
Malaysia
Issue
14
15
20
16
17
18
19
21
22
23
24
25
Astro
Malaysia
Issue
Keysight
Malaysia
Issue
Astro
Malaysia
Issue
Agilent
Malaysia
Issue
Astro
Malaysia
Issue
Astro
Malaysia
Issue
Astro
Malaysia
Issue
Astro
Malaysia
Issue
GPM
DICV
Issue
Malaysia
SR
Astro
Malaysia
Issue
Keysight
Malaysia
Issue
26
27
28
29
30
31
32
33 Keysight
34
35
Keysight
Malaysia
Issue
Agilent
Malaysia
Data
Recon
Keysight
Malaysia
Issue
Keysight
Malaysia
Issue
Keysight
Malaysia
SR
Astro
Malaysia
Issue
Keysight
Malaysia
Issue
Keysight
Malaysia
Issue
Keysight
Malaysia
Issue
36
37
38
39
40
41
42
43
44
Keysight
Malaysia
Issue
Keysight
Malaysia
SR
Keysight
Malaysia
SR
Astro
Malaysia
SR
Astro
Malaysia
SR
Astro
Malaysia
SR
Astro
Malaysia
SR
Astro
Malaysia
SR
GPM
Singapore
SR
Astro
Malaysia
SR
Astro
Malaysia
SR
Astro
Malaysia
SR
Agilent
Malaysia
SR
45
46
47
48
49
50
51
52
53
54
55
56
57
Agilent
Malaysia
SR
Agilent
Malaysia
SR
Astro
Malaysia
SR
Keysight
Malaysia
SR
Astro
Malaysia
SR
Keysight
Malaysia
SR
GPM
China
SR
Keysight
Malaysia
SR
GPM
China
SR
Astro
Malaysia
SR
Keysight
Malaysia
SR
Keysight
Malaysia
SR
58
59
60
61
62
63
64
65
66
67
68
69
70
Agilent
Malaysia
SR
Agilent
Malaysia
SR
Astro
Malaysia
Data Issue
Astro
Malaysia
Element
Setup
Issue
Astro
Malaysia
SR
GPM
China
Issue
Astro
Malaysia
SR
Keysight
Malaysia
Issue
Keysight
Malaysia
SR
GPM
APAC
SR
Astro
Malaysia
SR
Astro
Malaysia
SR
GPM
China
SR
Agilent
Malaysia
SR
Astro
Malaysia
SR
NetApp
Astro
Malaysia
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
SR
87
88
Astro
Malaysia
SR
Astro
Malaysia
SR
Astro
Malaysia
SR
Astro
Malaysia
SR
Astro
Malaysia
SR
Astro
Malaysia
SR
Astro
Malaysia
SR
Astro
Malaysia
SR
Astro
Malaysia
SR
Astro
Malaysia
SR
Astro
Malaysia
SR
Astro
Malaysia
SR
Astro
Malaysia
SR
Astro
Malaysia
SR
Astro
Malaysia
SR
Astro
Malaysia
SR
89
90
91
92
93
94
95
96
97
98
99
100
101
102
Astro
Malaysia
SR
GPM
China
SR
Astro
Malaysia
SR
Astro
Malaysia
SR
Astro
Malaysia
SR
Astro
Malaysia
SR
Astro
Malaysia
SR
Astro
Malaysia
Program
Issue
Astro
Malaysia
SR
Astro
Malaysia
SR
Astro
Malaysia
SR
Astro
Malaysia
SR
103
104
105
106
107
108
109
110
111
112
113
114
Astro
Malaysia
Program
Issue
Keysight
Malaysia
SR
Agilent
Malaysia
SR
GPM
China
Program
Issue
Keysight
Malaysia
SR
Astro
Malaysia
SR
Keysight
Malaysia
Program
Issue
Astro
Malaysia
SR
Astro
Malaysia
Clarificati
on
Astro
Malaysia
SR
Astro
Malaysia
CR
Astro
Malaysia
SR
Astro
Malaysia
SR
Keysight
Malaysia
Program
Issue
Keysight
Malaysia
Program
Issue
Keysight
Malaysia
Program
Issue
Keysight
Malaysia
Program
Issue
Keysight
Malaysia
SR
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
Agilent
Malaysia
SR
Keysight
Malaysia
SR
Keysight
Malaysia
SR
Astro
Malaysia
SR
FirstData
Australia
Program
Issue
Agilent
Malaysia
SR
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
Problem Description
Status
Closed
Closed
Closed
Closed
FW: CP21 & PCB & 2014 & Forecast Last Payslip Chuah Seok Huah Closed
Closed
Closed
Closed
Closed
Closed
Closed
FW: CP21 & PCB & 2014 & Forecast Last Payslip Chuah Seok Huah Closed
Closed
Closed
Closed
Closed
Closed
Closed
FULL DUMP_0215_MBN
Kindly assist to provide me the full dump job data for below listed
ID for February 2015.
Closed
21548
RE: ASTRO - February 2015 Payroll Processing
Closed
Update payroll error log in PS
Full Dump 27011
Closed
Closed
Closed
Closed
Hi Team,
KIndly assist to check why EPF number in system (19235379 )for
ee 00837866 Jessica Teoh is different with the statutory reportmbbepf67.txt.
Closed
Closed
Closed
Closed
I'll try to upload job data termination for GPM India DICV but have
error message "Invalid date in function"
Recon File Keysight
Closed
Closed
Closed
Open
Closed
Closed
Open
Closed
check why all below employees having base pay adjustment? ThoseClosed
RE: Full Dump - Tax type (AOL)
Closed
check why resignee leave overtaken not captured for below ee.
00826462
Roland Lee Kean Kiat
MYS_DROL
2.5
Closed
Closed
change the status from active to inactive for Socso contribution for
Closed
ee
Why attendance bonus arrear appeared for ee 00183972
Closed
Closed
Closed
removeBasic Sal Prev Mth RTO for the employee 26817 (AOL)
Closed
Closed
check why the termination data in Job data is not tally with full
dump for the below EE & rectify:
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Truncate table
Closed
Closed
Ex-Gratia MBN
Closed
Change ee to checklisting
Closed
Closed
Closed
Closed
Closed
Closed
IT SLA 2015
Closed
GPM China: Please assist to check Bank file Feb'15 rerun the
format not match with original Bank file ( Gehaltszahlung-Salary
Payment) as per attached screenshot and bank file for your
reference #392405
Closed
Closed
Payslip amount not tally with PRR ( Netpay and Total Deduction)
Closed
Closed
Open
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Names Reupload
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
CLAIM_MBN_0315
Closed
Closed
Closed
Closed
Closed
Open
Closed
Closed
Closed
Closed
Closed
Closed
Open
Closed
Closed
#393396 change the logic setup for leave encashment for future
dated.
Open
Open
Closed
Closed
Open
PEUPLOAD_ERROR
Closed
Closed
Closed
Closed
# 393512
process attendance bonus adj RM30 for ee 00479550
Closed
cancel 35 ee below.
Closed
# 393593 withdraw insurance MYS_DMIBS (Dep Med Ins BSpouse) from payroll
Closed
Closed
Closed
Truncate table
Closed
Closed
# 393620 withdraw insurance MYS_DMIBS (Dep Med Ins BSpouse) for employee 00837113.
Closed
Date/Time
Closed/Op Reported
en
Assigned Root
to
Cause
%
Completio
n
Closed
26-Jan-15 Dini
Upload
data
100
Closed
28-Jan-15 Dini
Upload
data
100
Closed
30-Jan-15 Dini
Upload
data
100
Closed
5-Feb-15 Dini
Upload
data
30
Closed
5-Feb-15 Dini
Closed
5-Feb-15 Dini
Closed
6-Feb-15 Dini
Program
Issue
100
Closed
6-Feb-15 Dini
Upload
data
100
Closed
6-Feb-15 Dini
Insert data
100
Closed
6-Feb-15 Dini
Insert data
100
Closed
9-Feb-15 Dini
Unfinalize
100
Update
Data
Program
100
100
Closed
9-Feb-15 Dini
Upload
data
100
Closed
9-Feb-15 Dini
Upload data
100
Closed
9-Feb-15 Dini
Program
Issue
100
Closed
9-Feb-15 Dini
Upload
data
100
Closed
9-Feb-15 Dini
Extract
data
100
Closed
10-Feb-15 Dini
Upload
data
100
Closed
10-Feb-15 Dini
Upload
data
100
Closed
10-Feb-15 Dini
Extract
data
100
Closed
10-Feb-15 Dini
Insert data
100
Closed
10-Feb-15 Dini
Upload
data
100
Closed
10-Feb-15 Dini
Update
Data
100
Closed
10-Feb-15 Dini
Upload
data
100
Closed
11-Feb-15 Dini
Program
Issue
100
Closed
11-Feb-15 Dini
Program
Issue
100
Closed
11-Feb-15 Dini
Data issue
100
Closed
12-Feb-15 Dini
Data Issue
100
Closed
12-Feb-15 Dini
Data Issue
100
Closed
12-Feb-15 Dini
Program
Issue
100
Closed
13-Feb-15 Dini
Program
Issue
100
Closed
13-Feb-15 Dini
Program
Issue
100
Closed
13-Feb-15 Dini
Data issue
100
Closed
14-Feb-15 Dini
SR
100
Closed
13-Feb-15 Dini
Data issue
100
Open
14-Feb-15 Dini
Program
Issue
Closed
14-Feb-15 Dini
Program
issue
100
Closed
15-Feb-15 Dini
Data Recon
100
Open
16-Feb-15 Dini
Program
issue
Closed
16-Feb-15 Dini
Clarificatio
n
100
Closed
16-Feb-15 Dini
Service
request
100
Closed
17-Feb-15 Dini
Data issue
100
Closed
17-Feb-15 Dini
Program
issue
100
Closed
17-Feb-15 Dini
Clarificatio
n
100
Closed
17-Feb-15 Dini
Clarificatio
n
100
70
Closed
18-Feb-15 Dini
Program
Issue
100
Closed
18-Feb-15 Dini
Service
request
100
Closed
18-Feb-15 Dini
Service
request
100
Closed
17-Feb-15 Dini
Service
request
100
Closed
17-Feb-15 Dini
Service
request
100
Closed
17-Feb-15 Dini
Service
request
100
Closed
17-Feb-15 Dini
Service
request
100
Closed
18-Feb-15 Dini
Service
request
100
Closed
18-Feb-15 Dini
Service
request
100
Closed
23-Feb-15 Dini
Service
request
100
Closed
23-Feb-15 Dini
Service
request
100
Closed
23-Feb-15 Dini
Clarificatio
n
100
Closed
23-Feb-15 Dini
Clarificatio
n
100
Closed
23-Feb-15 Dini
Clarificatio
n
100
Closed
23-Feb-15 Dini
Clarificatio
n
100
Closed
23-Feb-15 Dini
Service
request
100
Closed
24-Feb-15 Dini
Clarificatio
n
100
Closed
25-Feb-15 Dini
Service
request
100
Closed
25-Feb-15 Dini
Service
request
100
Closed
25-Feb-15 Dini
Service
request
100
Closed
25-Feb-15 Dini
Service
request
100
Closed
25-Feb-15 Dini
Service
request
100
Closed
25-Feb-15 Dini
Service
request
100
Closed
25-Feb-15 Dini
Service
request
100
Closed
25-Feb-15 Dini
Service
request
100
Closed
26-Feb-15 Dini
Service
request
100
Closed
26-Feb-15 Dini
Service
request
100
Closed
26-Feb-15 Dini
Data issue
100
Closed
26-Feb-15 Dini
Element
Setup Issue
100
Closed
5-Mar-15 Dini
Service
request
100
Closed
5-Mar-15 Dini
Service
request
100
Closed
5-Mar-15 Dini
Service
request
100
Closed
5-Mar-15 Dini
Program
Issue
100
Closed
5-Mar-15 Dini
Service
request
100
Open
6-Mar-15 Dini
Service
request
80
Closed
9-Mar-15 Dini
Service
request
100
Closed
9-Mar-15 Dini
Service
request
100
Closed
10-Mar-15 Dini
Service
request
100
Closed
10-Mar-15 Dini
Service
request
100
Closed
10-Mar-15 Dini
Service
request
100
Closed
11-Mar-15 Dini
Data issue
100
Closed
11-Mar-15 Dini
Service
request
100
Closed
11-Mar-15 Dini
Service
request
100
Closed
11-Mar-15 Dini
Service
request
100
Closed
12-Mar-15 Dini
Service
request
100
Closed
12-Mar-15 Dini
Service
request
100
Closed
12-Mar-15 Dini
Service
request
100
Closed
12-Mar-15 Dini
Service
request
100
Closed
13-Mar-15 Dini
Service
request
100
Closed
13-Mar-15 Dini
Service
request
100
Closed
13-Mar-15 Dini
Service
request
100
Open
13-Mar-15 Dini
Service
request
100
Closed
13-Mar-15 Dini
Service
request
100
Closed
13-Mar-15 Dini
Service
request
100
Closed
14-Mar-15 Dini
Service
request
100
Closed
14-Mar-15 Dini
Service
request
100
Closed
16-Mar-15 Dini
Service
request
100
Closed
16-Mar-15 Dini
Service
request
100
Closed
16-Mar-15 Dini
Service
request
100
Closed
16-Mar-15 Dini
Service
request
100
Closed
16-Mar-15 Dini
Service
request
100
Closed
16-Mar-15 Dini
Service
request
100
Closed
17-Mar-15 Dini
Service
request
100
Closed
17-Mar-15 Dini
Service
request
100
Closed
17-Mar-15 Dini
Service
request
100
Open
17-Mar-15 Dini
Program
Issue
Closed
17-Mar-15 Dini
Service
request
100
Closed
18-Mar-15 Dini
Service
request
100
Closed
18-Mar-15 Dini
Service
request
100
Closed
18-Mar-15 Dini
Service
request
100
Closed
18-Mar-15 Dini
Program
Issue
100
Closed
19-Mar-15 Dini
Service
request
100
Closed
19-Mar-15 Dini
Service
request
100
Open
19-Mar-15 Dini
Program
Issue
Closed
19-Mar-15 Dini
Service
request
100
Closed
19-Mar-15 Dini
Service
request
100
Open
19-Mar-15 Dini
Program
Issue
Open
19-Mar-15 Dini
Service
request
Closed
19-Mar-15 Dini
Clarificatio
n
100
Closed
19-Mar-15 Dini
Service
request
100
Open
19-Mar-15 Dini
CR
Closed
19-Mar-15 Dini
Service
request
100
Closed
19-Mar-15 Dini
Service
request
100
Closed
20-Mar-15 Dini
Service
request
100
Closed
20-Mar-15 Dini
Service
request
100
Closed
20-Mar-15 Dini
Service
request
100
Closed
20-Mar-15 Dini
Service
request
100
Closed
20-Mar-15 Dini
Service
request
100
20
Closed
23-Mar-15 Dini
Service
request
100
Closed
23-Mar-15 Dini
Service
request
100
Closed
23-Mar-15 Dini
Service
request
100
Closed
23-Mar-15 Dini
Service
request
100
Closed
23-Mar-15 Dini
Program
Issue
100
Closed
23-Mar-15 Dini
Service
request
100
Remark
Date Closed
Solution
26-Jan-15 Temporary
28-Jan-15 Temporary
5-Feb-15 Temporary
10-Feb-15 Upload
PS_GPSG_IR8A_FORM
5-Feb-15 Permanent
5-Feb-15 Permanent
9-Feb-15 Temporary
9-Feb-15 Upload
6-Feb-15 Upload
6-Feb-15 Upload
9-Feb-15 Permanent
9-Feb-15 Upload
9-Feb-15 Upload
9-Feb-15 Temporary
9-Feb-15 Upload
10-Feb-15 Upload
10-Feb-15 Upload
13-Feb-15
Program
Issue
11-Feb-15
Program
Issue
12-Feb-15
12-Feb-15
Program
Issue
13-Feb-15
Program
Issue
13-Feb-15
Program
Issue
1. Cancel EE
2. Run Calc
3. Check Date for PS_GP_SEG_TRGR
(DELETE OR ADD)
4. Uncancel EE
5. Re-run calc payroll
hardcode in SQR for the signatory Rollout to ASTROPRD
The date is in format DD/MM/YYYY
It should be MM/DD/YYYY
Recon File Keysight
Check with full dump ee 27011
Query have duplicate value / unique
constraint to insert in PS_GPMY_SOC_PYE
table
Program
Issue
14-Feb-15 Permanent
16-Feb-15 Temporary
16-Feb-15
KYSMYAX 2014M12 RM 84
KYSMYAX 2015M01 RM 84
KYSMYAX 2015M02 RM 84
Remove RTO trgr
PS_GP_RTO_TRGR
16-Feb-15 Temporary
17-Feb-15 Permanent
Breakdown calculation
17-Feb-15
17-Feb-15
18-Feb-15 Temporary
18-Feb-15 Temporary
18-Feb-15 Temporary
17-Feb-15 Temporary
17-Feb-15 Temporary
17-Feb-15
17-Feb-15 Temporary
18-Feb-15
18-Feb-15 Temporary
23-Feb-15
23-Feb-15
23-Feb-15
23-Feb-15
23-Feb-15
23-Feb-15
23-Feb-15
24-Feb-15
25-Feb-15
25-Feb-15
25-Feb-15
25-Feb-15
25-Feb-15
25-Feb-15
table PS_AGL_PAYMTHD
25-Feb-15
25-Feb-15
Temporary
Temporary
Permanent
Temporary
Temporary
Permanent
Temporary
Temporary
Permanent
26-Feb-15
ee got segmentation
1st seg : 58.61
2nd seg : 1488.57
26-Feb-15
26-Feb-15
26-Feb-15
Permanent
5-Mar-15
5-Mar-15
Permanent
9-Mar-15
Temporary
5-Mar-15
5-Mar-15
Permanent
6-Mar-15
10-Mar-15
Temporary
9-Mar-15
Temporary
10-Mar-15
10-Mar-15
Temporary
10-Mar-15 Temporary
11-Mar-15
11-Mar-15
Permanent
11-Mar-15
Temporary
11-Mar-15
12-Mar-15
Temporary
12-Mar-15
12-Mar-15
12-Mar-15
Temporary
13-Mar-15 Temporary
13-Mar-15 Temporary
13-Mar-15
13-Mar-15 Temporary
13-Mar-15 Temporary
Temporary
13-Mar-15 Temporary
INSERT INTO TABLE PS_GP_GRP_LIST_DTL
14-Mar-15 Temporary
14-Mar-15 Temporary
16-Mar-15 Temporary
16-Mar-15 Temporary
16-Mar-15 Temporary
16-Mar-15 Temporary
16-Mar-15 Temporary
16-Mar-15 Temporary
17-Mar-15 Temporary
17-Mar-15 Temporary
17-Mar-15 Temporary
17-Mar-15 Permanent
18-Mar-15 Temporary
18-Mar-15 Temporary
18-Mar-15 Permanent
19-Mar-15 Permanent
19-Mar-15
19-Mar-15
19-Mar-15
19-Mar-15
Temporary
Temporary
19-Mar-15
19-Mar-15 Temporary
19-Mar-15 Temporary
PS_GP_GRP_LIST_DTL
19-Mar-15 Temporary
Cancel ee
Root Cause : shift allowance still
downloaded from ess eventhough the
amount is 0 and contra earning
20-Mar-15 Temporary
Cancel ee
Root Cause : shift allowance still
downloaded from ess eventhough the
amount is 0 and contra earning
20-Mar-15 Temporary
20-Mar-15 Temporary
20-Mar-15 Temporary
20-Mar-15 Temporary
23-Mar-15 Temporary
23-Mar-15 Temporary
23-Mar-15 Temporary
PS_COM_MAN_RPT_TMP
PS_COM_MAN_RT_TMP2
PS_COM_HEADJOB_TMP
PS_COM_HEADPAY_TMP
PS_COM_HEADJOB_TP2
23-Mar-15 Temporary
23-Mar-15 Temporary
Update the element MYS_DMIBS from E
to W to stop element from appearing
23-Mar-15 Temporary