Report

Date
Time
User
Process

Simulation
4/4/16
11:08 AM
sorin chirica
chelsea order process(2)

Used scenario Duration in days

To be 2
30d

Total cycle time Resource consumption

130d 08:54h
74d 19:09h

Bottlenecks
Front

Report
Date
Time
User
Process

Simulation
4/4/16
11:08 AM
sorin chirica
chelsea order process(2)

Execution costs of a process instance are the sum of fixed activity costs and resources costs. The
latter ones are computed using defined responsibilities and activity execution durations. The following
table shows selected process instance costs as well as the total sum of all costs:

Used scenario
To be 2

Duration in days
30d

Average
4.22

The following table shows the costs caused by every activity of your process:
Task
Used scenario
Bring food and drink
To be 2
menu's
Take Order
To be 2
Take order to the bar
To be 2
Check product availability To be 2
Prepare the drink
To be 2
Take the drink to the
To be 2
client
Reject order
To be 2
Announce the waiter
To be 2
available
Announceprducts
the client
To be 2
Take other order
To be 2
Take order to the bar
To be 2
Prepare order
To be 2
Take order to the client
To be 2
Take order to the kitchen To be 2
Check product availability To be 2
Prepare the food
To be 2
Take the food to the client To be 2
Announce the waiter
To be 2
available
prducts
Reject order
To be 2
Announce the client
To be 2
Take other order
To be 2
Take order to the kitchen To be 2
Prepare order
To be 2
Bring the order to the
To be 2
client
Clean the table
To be 2
Ask the method of
To be 2
payment
Prepare the check
To be 2
Hand-out the check
To be 2

Duration in days
30d
30d
30d
30d
30d
30d
30d
30d
30d
30d
30d
30d
30d
30d
30d
30d
30d
30d
30d
30d
30d
30d
30d
30d
30d
30d
30d
30d

Receive the payment

To be 2

Legend
All values are relative to the highest value
Latest run
Previous run
100%
100%
>87.5%
>87.5%
>75%
>75%
>62.5%
>62.5%
>50%
>50%
<=50% or smallest value <=50% or smallest value

30d

vity costs and resources costs. The

ivity execution durations. The following
l sum of all costs:

Minimum
1.00

Maximum Total costs

14.37 25,309.74

your process:
Completed instances Average Minimum
Maximum Total costs
6000
0.10
0.10
0.10
600.00
5997
0.30
0.30
0.30 1,799.10
93
0.18
0.18
0.18
17.05
93
0.18
0.18
0.18
17.05
7
1.00
0.77
1.12
6.99
7
0.37
0.37
0.37
2.57
86
0.18
0.18
0.18
15.77
86
0.18
0.18
0.18
15.77
86
0.20
0.20
0.20
17.20
2
0.10
0.10
0.10
0.20
2
0.18
0.18
0.18
0.37
2
0.39
0.26
0.52
0.78
2
0.20
0.20
0.20
0.40
4167
0.53
0.53
0.53 2,222.40
4167
1.07
1.07
1.07 4,444.80
459
8.00
8.00
8.00 3,672.00
459
1.60
1.60
1.60
734.40
3708
1.07
1.07
1.07 3,955.20
3708
0.53
0.53
0.53 1,977.60
3708
0.20
0.20
0.20
741.60
99
0.10
0.10
0.10
9.90
99
0.53
0.53
0.53
52.80
99
8.00
8.00
8.00
792.00
99
0.30
0.30
0.30
29.70
5861
0.10
0.10
0.10
586.10
5997
0.10
0.10
0.10
599.70
5997
0.20
0.20
0.20 1,199.40
5997
0.10
0.10
0.10
599.70

5996

0.20

0.20

0.20

1,199.20

Report
Date
Time
User
Process

Simulation
4/4/16
11:08 AM
sorin chirica
chelsea order process(2)

Chart Title

100%

Report
Date
Time
User
Process

Simulation
4/4/16
11:08 AM
sorin chirica
chelsea order process(2)

The cycle time of a process instance is measured between its start and completion. The following tabl
process instance cycle times as well as the total sum of all run cycles:
Used scenario
To be 2

Duration in days
30d

Average
00:31h

Execution times incl. waiting times

The following table shows for each activity how long its execution took with respect to existing workin
taking available resources into account:
Task

Used scenario

Bring food and drink

To
menu's
Take Order
To
Take order to the bar
To
Check product availability To
Prepare the drink
To
Take the drink to the
To
client
Reject order
To
Announce the waiter
To
available
prducts
Announce the client
To
Take other order
To
Take order to the bar
To
Prepare order
To
Take order to the client
To
Take order to the kitchen To
Check product availability To
Prepare the food
To
Take the food to the client To
Announce the waiter
To
available
prducts
Reject order
To
Announce the client
To
Take other order
To
Take order to the kitchen To
Prepare order
To
Bring the order to the
To
client
Clean the table
To

be
be
be
be
be
be
be
be
be
be
be
be
be
be
be
be
be
be
be
be
be
be
be
be
be

2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2

Duration in days
30d
30d
30d
30d
30d
30d
30d
30d
30d
30d
30d
30d
30d
30d
30d
30d
30d
30d
30d
30d
30d
30d
30d
30d
30d

Ask the method of

payment
Prepare the check
Hand-out the check
Receive the payment

To
To
To
To

be
be
be
be

2
2
2
2

30d
30d
30d
30d

Pure execution times

Within a process instance, several activities are executed. This happens sub-sequentially, delayed or i
following table shows for each activity how long its pure execution took. The values do not include any
times, those are included in the table at 'Execution times incl. waiting times'. Please note that waiting
to missing resources are not displayed here, as they are analyzed under Bottlenecks.
Task

Used scenario

Bring food and drink

To
menu's
Take Order
To
Take order to the bar
To
Check product availability To
Prepare the drink
To
Take the drink to the
To
client
Reject order
To
Announce the waiter
To
available
Announceprducts
the client
To
Take other order
To
Take order to the bar
To
Prepare order
To
Take order to the client
To
Take order to the kitchen To
Check product availability To
Prepare the food
To
Take the food to the client To
To
Announce the waiter
available
prducts
Reject order
To
Announce the client
To
Take other order
To
Take order to the kitchen To
Prepare order
To
Bring the order to the
To
client
Clean the table
To
Ask the method of
To
payment
Prepare the check
To
Hand-out the check
To
Receive the payment
To
Legend

be
be
be
be
be
be
be
be
be
be
be
be
be
be
be
be
be
be
be
be
be
be
be
be
be
be
be
be
be

2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2

Duration in days
30d
30d
30d
30d
30d
30d
30d
30d
30d
30d
30d
30d
30d
30d
30d
30d
30d
30d
30d
30d
30d
30d
30d
30d
30d
30d
30d
30d
30d

All values are relative to the highest value

Latest run
Previous run
100%
100%
>87.5%
>87.5%
>75%
>75%
>62.5%
>62.5%
>50%
>50%
<=50% or smallest value <=50% or smallest value

tart and completion. The following table shows selected

cycles:
Minimum
00:10h

Maximum
09:48h

Total cycle time

130d 08:54h

on took with respect to existing working schedules without

Completed instances Average

6000
5997
93
93
7
7
86
86
86
2
2
2
2
4167
4167
459
459
3708
3708
3708
99
99
99
99
5861

Minimum
00:01h
00:03h
00:01h
00:01h
00:05h
00:02h
00:01h
00:01h
00:02h
00:01h
00:01h
00:02h
00:02h
00:02h
00:02h
00:20h
00:05h
00:03h
00:01h
00:03h
00:01h
00:01h
00:25h
00:03h
00:01h

00:01h
00:03h
00:01h
00:01h
00:04h
00:02h
00:01h
00:01h
00:02h
00:01h
00:01h
00:01h
00:02h
00:01h
00:02h
00:15h
00:03h
00:02h
00:01h
00:02h
00:01h
00:01h
00:15h
00:03h
00:01h

5997
5997
5997
5996

00:01h
00:02h
00:01h
00:03h

00:01h
00:02h
00:01h
00:02h

happens sub-sequentially, delayed or in parallel. The

tion took. The values do not include any existing waiting
waiting times'. Please note that waiting times due
ed under Bottlenecks.
Completed instances Average
6000
5997
93
93
7
7
86
86
86
2
2
2
2
4167
4167
459
459
3708
3708
3708
99
99
99
99
5861
5997
5997
5997
5996

Minimum
00:01h
00:03h
00:01h
00:01h
00:05h
00:02h
00:01h
00:01h
00:02h
00:01h
00:01h
00:02h
00:02h
00:01h
00:02h
00:15h
00:03h
00:02h
00:01h
00:02h
00:01h
00:01h
00:15h
00:03h
00:01h
00:01h
00:02h
00:01h
00:02h

00:01h
00:03h
00:01h
00:01h
00:04h
00:02h
00:01h
00:01h
00:02h
00:01h
00:01h
00:01h
00:02h
00:01h
00:02h
00:15h
00:03h
00:02h
00:01h
00:02h
00:01h
00:01h
00:15h
00:03h
00:01h
00:01h
00:02h
00:01h
00:02h

Maximum

Total execution
time
00:01h
09:03h
00:01h
00:01h
00:06h
00:02h
00:01h
00:01h
00:02h
00:01h
00:01h
00:02h
00:02h
09:01h
09:02h
09:15h
09:03h
09:02h
09:01h
09:02h
00:01h
00:01h
09:15h
00:03h
09:01h

3d 04:00h
14d 20:58h
01:33h
01:33h
00:38h
00:14h
01:26h
01:26h
02:52h
00:02h
00:02h
00:04h
00:04h
6d 00:27h
5d 03:54h
5d 15:45h
31d 16:57h
8d 06:36h
1d 22:48h
6d 18:36h
01:39h
01:39h
31d 18:45h
04:57h
6d 19:41h

09:01h
09:02h
09:01h
09:02h

Maximum

6d
11d
6d
14d

12:57h
10:54h
12:57h
10:54h

Total execution
time
00:01h
00:03h
00:01h
00:01h
00:06h
00:02h
00:01h
00:01h
00:02h
00:01h
00:01h
00:02h
00:02h
00:01h
00:02h
00:15h
00:03h
00:02h
00:01h
00:02h
00:01h
00:01h
00:15h
00:03h
00:01h
00:01h
00:02h
00:01h
00:02h

3d 04:00h
11d 11:58h
01:33h
01:33h
00:38h
00:14h
01:26h
01:26h
02:52h
00:02h
00:02h
00:04h
00:04h
1d 21:27h
4d 18:54h
3d 18:45h
22:57h
4d 03:36h
1d 13:48h
4d 03:36h
01:39h
01:39h
31d 00:45h
04:57h
3d 01:41h
3d 03:57h
7d 07:54h
3d 03:57h
7d 07:54h

Report
Date
Time
User
Process

Simulation
4/4/16
11:08 AM
sorin chirica
chelsea order process(2)

Chart Title

100%

Report
Date
Time
User
Process

Simulation
4/4/16
11:08 AM
sorin chirica
chelsea order process(2)

The execution of activities is performed by resources. The following table shows

the workload of all resources in your scenario:

Resources
Front
Kitchen
Bar

Used scenario
To be 2
To be 2
To be 2

Legend
All values are relative to the highest value
Latest run
Previous run
100%
100%
>87.5%
>87.5%
>75%
>75%
>62.5%
>62.5%
>50%
>50%
<=50% or smallest value <=50% or smallest value

Duration in days
30d
30d
30d

wing table shows

Consumed time
Workload
19d 06:30h
91.15%
22d 05:51h
30.99%
06:56h
1.54%

Report
Date
Time
User
Process

Simulation
4/4/16
11:08 AM
sorin chirica
chelsea order process(2)

Chart Title

100%

Report
Date
Time
User
Process

Simulation
4/4/16
11:08 AM
sorin chirica
chelsea order process(2)

The execution of a process instance might be delayed due to a shortage of resources: When an activit
is ready for execution but all resources are already allocated, the execution has to wait. The following
table shows activities that were delayed:

Resources

Task

Used scenario Duration in days

Front

Take other order

Ask the method of
payment
Hand-out the check
Take order to the client
Prepare the check
Take Order
Take other order
Bring the order to the
client
Receive the payment
Bring food and drink
menu's
Announce the client
Announce the client
Clean the table

To
To
To
To
To
To
To
To
To
To
To
To
To

Legend
All values are relative to the highest value
Latest run
Previous run
100%
100%
>87.5%
>87.5%
>75%
>75%
>62.5%
>62.5%
>50%
>50%
<=50% or smallest value <=50% or smallest value

be
be
be
be
be
be
be
be
be
be
be
be
be

2
2
2
2
2
2
2
2
2
2
2
2
2

30d
30d
30d
30d
30d
30d
30d
30d
30d
30d
30d
30d
30d

urces: When an activity

to wait. The following

Total waiting
time

31d
2d
31d
3d

2d
31d
31d
31d

Instances waiting
at termination
00:32h
09:00h
08:42h
00:00h
17:17h
06:12h
00:01h
00:36h
13:38h
05:27h
00:24h
19:24h
08:55h

0
0
0
0
0
1
0
0
0
0
0
0
0

Report
Date
Time
User
Process

Simulation
4/4/16
11:08 AM
sorin chirica
chelsea order process(2)

Chart Title

100%

Report
Date
Time
User
Process

Simulation
4/4/16
11:08 AM
sorin chirica
chelsea order process(2)

Costs and Duration

Task
Execution costs
Bring food and drink menu's
Take Order
Take order to the bar
Check product availability
Prepare the drink
Take the drink to the client
Reject order
Announce the waiter available prducts
Announce the client
Take other order
Take order to the bar
Prepare order
Take order to the client
Take order to the kitchen
Check product availability
Prepare the food
Take the food to the client
Announce the waiter available prducts
Reject order
Announce the client
Take other order
Take order to the kitchen
Prepare order
Bring the order to the client
Clean the table
Ask the method of payment
Prepare the check
Hand-out the check
Receive the payment

0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00

Frequency and probabilities

Start event
Start event

Frequency
On Mon-Sun; overall 1400 times

Gateway
Take order?(drinks)
Product available?(drinks)
Other order (drinks)?
Take order?(food)

Decision
No
Yes
No
Yes
No
Yes
no
yes

Product available? (food)

Other Order?(food)
Gateway

Yes
No
Yes
Clean the table
Yes

Resources
Role
Bar
Front
Kitchen

Work schedules
1 employees; 105 hours per week
3 employees; 315 hours per week
4 employees; 420 hours per week

Execution time
00:01h
00:03h
00:01h
00:01h
Average 00:05h, deviation 00:01h
00:02h
00:01h
00:01h
00:02h
00:01h
00:01h
Average 00:04h, deviation 00:01h
00:02h
00:01h
00:02h
00:15h
00:03h
00:02h
00:01h
00:02h
00:01h
00:01h
00:15h
00:03h
00:01h
00:01h
00:02h
00:01h
00:02h

Probability
98.00%
2.00%
95.00%
5.00%
97.00%
3.00%
30.00%
70.00%
90.00%
10.00%
96.00%
4.00%
98.00%
2.00%

Costs/hour
11.00
6.00
32.00