Cover Rationale

The cover design depicts two mountain climbers,

scaling the rocky mountain heights. Mountain
climbing is a very demanding sport. It exacts from
its enthusiasts endurance, determination, mental and
physical strength, courage, alertness, resourcefulness
and anticipation.
Staff of Politeknik Malaysia provide the relevant
guidance for their students to develop these attributes,
enabling them to develop and fine tune their hard and
soft skills and mindset, enabling them to reach the
peak of their careers.

All rights reserved.

No part of this publication may be reproduced, stored in
a retrieval system, or transmitted , in any form or by any
means, electronic, mechanical, photocopying , recording,
and/or otherwise without the prior written permission from
The Department of Polytechnic Education, Ministry of Higher
Education Malaysia
Department of Polytechnic Education
Industry Liaison, Graduate Tracking
and Alumni Division,
Level 11, Heritage Office Tower,
Jalan SB Dagang 43300,
Seri Kembangan
Selangor Darul Ehsan
Tel: 03-8939 4000 Fax: 03-8939 4045
Department of Polytechnic Education
First Publication

Ensuring Your Students Have Job-Hunting Success A Guidebook for Politeknik Malaysia Staff January 2011 Edition 1

CONTENTS OF THIS GUIDEBOOK

1. Introduction (page 2)
2. Employability: what are we trying to achieve? (page 3)
3. Draft Blueprint of an overall Employability Framework (page 5)
4. Guided Notes & Advice to support the Handbook for Polytechnic Students (December 2010 Edition) (page 8)
a. Section One Having the Ideal Mindset & Soft Skills (page 9)
b. Section Two Creating a winning Career Strategy & Plan of Action (page 11)
c. Section Three How to find and connect with Potential Employers (page 17)
d. Section Four Job-Hunting Mechanics (page 18)
e. Section Five Considering Other Options? (page 19)
5. Suggested Reading (page 20)

2 Ensuring Your Students Have Job-Hunting Success A Guidebook for Politeknik Malaysia Staff January 2011 Edition

1. INTRODUCTION
The importance of helping all of your graduating students to become
employed or engaged in further education has become one of Politeknik
Malaysias key goals. This has been clearly stated by having employability
as one of the three KPIs and desired outcomes in the Department of
Polytechnic Educations Transformation Plan.
Achieving the Tenth Malaysia Plan requires that we maximise the
potential of Malaysias human capital and the role of Politeknik Malaysia
is to ensure that the more than 30,000 graduating students each year can
all play productive roles in helping to grow Malaysias population.
The goal of ensuring that 85% of graduating students are employed or
in further education is a necessary but difficult target to achieve. Only by
working together on a range of employability-focused activities can we
achieve a situation where our graduating students can proudly announce
at convocation that they have found their dream jobs and/or courses of
further study!
This year there has been a number of brainstorming sessions and focus
groups amongst Politeknik Malaysia staff. These groups have reached
some very helpful conclusions on what kinds of ideas and projects need
to be implemented to help achieve the 85% employability target.
One of the focus groups main conclusions was to create a Student
Handbook that can be used:
- as a primary reference book by all students in all of our nations 28
polytechnics
- by staff to coach and support the students.
- as a training guide to enable staff to teach all aspects of the
Students Handbook
- as a guide to the required teaching materials when choosing third
party trainers

Ensuring Your Students Have Job-Hunting Success A Guidebook for Politeknik Malaysia Staff January 2011 Edition 3

2. EMPLOYABILITY WHAT ARE WE TRYING TO ACHIEVE?

What exactly is graduate employability?
Today the commonly accepted and used definition of employability is
a set of skills, knowledge and personal attributes that makes an individual more likely to secure and be successful in their chosen
occupation(s) to the benefit of themselves, the workforce, the community and the economy. (Yorke, 2006).
It is not just about a student getting a job, but rather about having three abilities according to Hillage and Pollard (1998):
Gaining initial employment;
Maintaining employment; and
Obtaining new employment if required.
It is increasingly accepted by student careers offices & centres in countries such as the UK, Hong Kong, New Zealand and Australia
that employability is not about giving jobs to students but rather about enabling the students to successfully find a job. In truth,
the careers services in UK Universities (many of which were former polytechnics) do actively market their pools of students to
companies.
Some examples of employability best practices can be found by exploring the websites of such institutions as Edinburgh University,
Liverpool John Moores, Sheffield Hallam University and York University. Simply try googling student employability!

4 Ensuring Your Students Have Job-Hunting Success A Guidebook for Politeknik Malaysia Staff January 2011 Edition

What are we trying to achieve?

In Politeknik Malaysia we have a clear dual role in terms of employability:
- to help find job opportunities for the students i.e. to market them; and
- to prepare them for the job-hunting process (with ideal soft skills, CVs, interview skills etc).
This years meetings and focus groups have agreed that the employability targets for our students are as follows:
1. Achieve 85% employability (by 2015).
2. Raise proportion of employed students who are:
i. in permanent roles or self-employment;
ii. not looking for more ideal jobs;
iii. using their skills & areas of study in their jobs.

Ensuring Your Students Have Job-Hunting Success A Guidebook for Politeknik Malaysia Staff January 2011 Edition 5

3. DRAFT BLUEPRINT OF AN OVERALL EMPLOYABILITY FRAMEWORK

In an ideal world all aspects of students activities and learning, at the HQ level as well as at the individual polytechnic level are
coordinated and linked together as needed. The components could include:
- Finishing School
- Entrepreneurship Skills
- Industrial Training/Internships
- Work-Based Learning
- Developing Curriculum
- Soft Skills Development
- Industry Certification
- Counseling
- Course of Study
However this guidebook focuses on the careers advisors and industrial liaison parts of this whole employability model. The
framework for this area is in four parts:
1. Supporting students action planning
2. Helping students to understand themselves
3. Ensuring students know their options
4. Matching & marketing students

6 Ensuring Your Students Have Job-Hunting Success A Guidebook for Politeknik Malaysia Staff January 2011 Edition

The following diagram shows these four parts and how they fit together.

Based on the matching of the students

own strenghts and preferences with
the range of available options, mapping
out of all needed action e.g. which
companies or universities to contact,
what extra training courses to pursue,
style of CV to prepare etc.
This planning will need to be updated
and reviewed regularly in the light of
any changes e.g. after completing an
Industrial Attachment, the student
should review all four stages of
this framework.

Career Advisors help Student to

choose ideal options ie. desired,
optimal employment and further study
opportunities.
Students helped to weigh up options
including timing, costs, extra training
needed and to seek relevant Industrial
Attachment, Work-Based Learning
experiences.

CISEC & lecturers help student to

understand themselves;
Assessments, discussions - desires,
strenghts/weaknesses, ambitions,
Draft CV, life plans, training needs
analysis;
Coaching/Counselling as needed.

1. Supporting
Students
Action
Planning

2. Helping
Students to
Understand
Themselves

4. Matching &
Marketing
Students

3. Ensuring
Students
Know Their
Options
CISEC maintaining a comprehensive
Information Database - work, salary
levels further study options & cost etc;
Students, lecturers, CISEC, Alumni have
access - ideally interactive database
with feedback and comments being left.

Ensuring Your Students Have Job-Hunting Success A Guidebook for Politeknik Malaysia Staff January 2011 Edition 7

These four components link to the sections of the job-hunting and careers process as outlined in the Student Handbook
(December 2010 Edition) as follows. You will notice that the Action Planning covers all aspects.
Supporting
Helping Students
Ensuring
Students
to Understand Students Know
Action Planning
Themselves
their options
Section One Having the Ideal Mindset &
Soft Skills
Section 1.1: Why are Mindset and Soft Skills
so crucial to your job-hunting success?

Matching &
Marketing
Students

Section 1.2: Which soft skills do you need to

succeed in your job-hunting and in your future
career?
Section 1.3: Key Soft Skill Being Positive, or
at least learn how to appear that way!
Section 1.4: Job-Hunting can be very timeconsuming!
Section 1.5: Desire and Believe you can win
that great job.and do not let rejections
deter you
Section Two Creating a winning Career

Section 2.1: What Do You Enjoy Doing?

Section 2.2: Sense Checking Your Direction

Strategy & Plan of Action

Section 2.3: Creating A Career & Job-Hunting

Road Map
Section Three How to find and connect

Section Four Job-Hunting Mechanics

Section 4.1: Your 20-Seconds Sales Pitch

Section 4.2: Your Resume Is Your Salesperson

with Potential Employers

Section 3.1: Networking & Connecting
Section 3.2: Using Job-hunting websites,
databases & portals
Section 3.3: Other Job-Hunting Sources

Section 4.3: Cover Letters, Emails & Thank-You

Notes

Section 4.4: All Impressions Count

Section 4.5: Interviewing With Success

Section 4.6: After The Interview And The Job

Offer

Section Five Considering Other Options?

Section 5.1: Considering Further Education?

Section 5.2: What about becoming an

Entrepreneur?

8 Ensuring Your Students Have Job-Hunting Success A Guidebook for Politeknik Malaysia Staff January 2011 Edition

4. GUIDED NOTES & ADVICE TO SUPPORT THE HANDBOOK FOR

POLYTECHNIC STUDENTS (DECEMBER 2010 EDITION)
It is recognised that in each of the 28 polytechnics there are various levels of expertise and materials to offer students in their
job-hunting process.
The recently written Student Handbook entitled Job-Hunting Success is a one-stop guide that a student should be strongly
encouraged to read, understand and use without any help or support. The Student Handbook is also created to serve as a guidebook
that you can all help your students to work with in a win-win partnership.
I urge you all to please read the Student Handbook and to make sure that you understand all the sections and suggestions.
Please do add your own materials, ideas and experiences which could be helpful to your particular groups of students in different
departments.
The following section walks you through each part of the Student Handbook, as a kind of Train the Trainer guide. It is important
that you try to:
-
-
-

understand and be able to explain to students the importance of each section and the key points of each section;
understand how all the parts fit together; and
be able to help students complete the various activities in the Handbook.

Please share your feedback on both the Handbook and on this Guidebook so that any improvements can be included in the later
editions of both.

Ensuring Your Students Have Job-Hunting Success A Guidebook for Politeknik Malaysia Staff January 2011 Edition 9

4a: Section One Having the Ideal Mindset and Soft Skills
Section 1.1: Why are Mindset and Soft Skills so crucial to your job-hunting success?
This is a very important question that both your students and yourself need to understand.
You should be able to explain the difference between hard skills and soft skills. Drawing this diagram on a flipchart and talking it
through can be very useful:

Understanding your Fit for a Job

Experiences
Behavioural Tendencies
Skills
Motivation
Knowledge
Interpersonal skills
Training
Task Preferences
Education
Work Preferences

SUITABILITY

Eligibility can you perform?

This is relatively easy to obtain and measure.
Suitability will you perform?
This reflects a range of behavioral tendencies and are
very qualitative.

ELIGIBILITY

Source : Copyright 2008 Nigel Cumberland & STG Group Ltd

(www.stghk.com)

Section 1.2: Which soft skills do you need to succeed in your job-hunting and in your future
career?
The list of soft skills is not exhaustive but serves to show the range and importance of mindset and soft skills.
The activity entitled Committing to your own soft skills development forces the students to think about their own personality and
skills and ideally you could coach and support them with areas that they wish to improve or strengthen.

10 Ensuring Your Students Have Job-Hunting Success A Guidebook for Politeknik Malaysia Staff January 2011 Edition

Section 1.3: Key Soft Skill - Being Positive, or at least learning how to appear that way!
Being and appearing positive is very hard!
Be ready to support the students in their activity entitled Write down four ways in which you are going to ensure that you have a
positive mindset and also appear positive to other people

Section 1.4: Job-Hunting can be very time-consuming!

Be ready to help students understand and answer the three questions in the handbook:
- How will you set aside enough time for job-hunting?
- How will you prioritize your work and tasks (including job-hunting)?
- How will you be systematic?

Section 1.5: Desire and Believe you can win that great job and do not let rejections deter
you
Be ready to help the students with the questions in the activity entitled: In what ways will you ensure that with respect to your
career and job-hunting plans that you, namely:
- Desire them?
- Believe in them?
- Be worthy of them?
- Persist with them?

Ensuring Your Students Have Job-Hunting Success A Guidebook for Politeknik Malaysia Staff January 2011 Edition 11

4b: Section Two Creating A Winning Career Strategy & Plan Of

Action
This section is important for the students, as so often they do not know what they want from life or from work. Young people are
never 100% certain given their lack of experience but they do need some idea!

Section 2.1: Stage One What Do You Enjoy Doing?

This is quite a busy section with various questions being asked of the students. There is plenty of room for coaching and supporting
your students. As a reminder the questions being asked in this section include:
1) What kinds of work activities and work situations do you think you will most enjoy doing and being involved
with? (By enjoyment, I refer to those tasks that you are happy and positive to undertake, and to repeat if necessary.)
2) What kinds of work and studying activities have you been most successful doing and being involved with? (By
successful, I mean achieving what was asked or expected of you you may or may not have received any recognition.)
For each of these two questions, write down a separate list of answers. You may wish to note why you enjoyed certain activities
and also why you were successful with the tasks.
Your answers could cover any or all of the following areas:
What kinds of work environment? Do you think you will enjoy working in: a large office or at home; a regional job with travel or
close to your family; a multinational or small firm?
-
-
-
-
-

What kinds of people connections do you prefer?

What kinds of actual work?
What kinds of responsibilities?
What kinds of career growth?
What kinds of ambitions?

12 Ensuring Your Students Have Job-Hunting Success A Guidebook for Politeknik Malaysia Staff January 2011 Edition

Plus the activity to create the following two lists:

Work that I enjoy doing

Work that I am successful doing?

As well as the activity to Create your own Career Mission Statement.

Assessment the simple assessment given in the Student Handbook may require your help. It is a simple version of a well-known
test known as DISC which looks at a persons 4 key soft skills:
Drive
Influence
Steadiness
Compliance
Detailed definitions are given on the following pages you should complete this assessment yourselves in order to understand how
to help your students to complete it.

Ensuring Your Students Have Job-Hunting Success A Guidebook for Politeknik Malaysia Staff January 2011 Edition 13

ACTIVITY - ASSESSING YOUR PERSONALITY AND LEADERSHIP STYLE

Using a DISC-Type Behavioral Assessment
Step One Instructions:
In the spaces provided for each horizontal line of four words, decide which words best describe you.
Write a 4 for the word that most describes you, a 3 for the next most accurate word, a 2 for the third most descriptive
and a 1 for the least descriptive word.
When completed please add up the total numbers in each column.

Column 1:

Column 2:

Column 3:

Column 4:

Argumentative

Impulsive

Disciplined

Timid

Competitive

Creative

Precise

Satisfied

Direct

Convincing

Steady

Long suffering

Risk taker

Animated

Wants facts

Submissive

Opinionated

Entertaining

Conservative

Obliging

Outspoken

Cheerful

Dependable

Sympathetic

Venturesome

Well-liked

Precise

Risk avoider

Tenacious

Confident

Methodical

Lenient

Daring

Expressive

Logical

Non-assertive

Forceful

Forefront

Loyal

Easy-going

Demanding

Imaginative

Even-temper

Over-friendly

Decisive

Poised

Predictable

Agreeable

Open

Cordial

Detailed

Accepting

Goal-oriented

Outgoing

Controlled

Casual

Domineering

Optimistic

Organized

Calm

Aggressive

Extroverted

Particular

Non-combative

Independent

Magnetic

Distance

Willing

Persistent

Flashy

Thorough

Status quo

Eager

Sensitive

Conscientious

Humble

Determined

Gregarious

Security

Conforming

Restless

Conceited

Stable

Good follower

Self-motivated

Popular

Serious

Cautious

Self-assured

Sociable

Sceptical

Amiable

TOTAL:

TOTAL:

TOTAL:

TOTAL:

14 Ensuring Your Students Have Job-Hunting Success A Guidebook for Politeknik Malaysia Staff January 2011 Edition

ACTIVITY - ASSESSING YOUR PERSONALITY AND LEADERSHIP STYLE (CONTINUED)

Step Two Instructions:
Put an X by the score for each of the four parts (D, I, S & C) on the score sheet graph below
Connect the four crosses with lines to create a line graph

SCORE
SHEET

Column 1 Total
D = Drive

Column 2 Total
I = Influence

Column 3 Total
S = Steadiness

Column 4 Total
C = Compliance

80 or more
79
78
77
76
75
74
73
72
71
70
69
68
67
66
65
64
63
62
61
60
59
58
57
56
55
54
53
52
51
50
49
48
47
46
45
44
43
42
41
40
39
38
37
36
35
34 or less

Ensuring Your Students Have Job-Hunting Success A Guidebook for Politeknik Malaysia Staff January 2011 Edition 15

ACTIVITY - ASSESSING YOUR PERSONALITY AND LEADERSHIP STYLE (CONTINUED)

Step Three Instructions:
Based on the scores in the four columns you can see if you are high (over 50) or low (under 50) on the four soft skill traits.
Below are the definitions of each of the 4 traits along with descriptions of what you are like depending on your scores.

D - DRIVE
General Characteristics:
Key Words: Direct. Decisive. High Ego Strength. Problem Solver. Risk Taker. Self Starter
People who score high in the intensity of the D styles factor are very active in dealing with problems and challenges, while low
D scores are people who want to do more research before committing to a decision. High D people are described as demanding,
forceful, egocentric, strong willed, driving, determined, ambitious, aggressive, and pioneering. Low D scores describe those who
are conservative, low keyed, cooperative, calculating, undemanding, cautious, mild, agreeable, modest and peaceful.
I - INFLUENCE
General Characteristics:
Key Words: Enthusiastic. Trusting; Optimistic. Persuasive; Talkative. Impulsive; Emotional
People with high I scores influence others through talking and activity and tend to be emotional. They are described as convincing,
magnetic, political, enthusiastic, persuasive, warm, demonstrative, trusting, and optimistic. Those with low I scores influence
more by data and facts, and not with feelings. They are described as reflective, factual, calculating, skeptical, logical, suspicious,
matter of fact, pessimistic, and critical.
S - STEADINESS
General Characteristics:
Key Words: Good listener; Team player. Possessive. Steady; Predictable. Understanding; Friendly.
People with high S styles scores want a steady pace, security, and do not like sudden change. High S individuals are calm,
relaxed, patient, possessive, predictable, deliberate, stable, consistent, and tend to be unemotional and poker faced. Low S
intensity scores are those who like change and variety. People with low S scores are described as restless, demonstrative,
impatient, eager, or even impulsive.
C - COMPLIANCE
General Characteristics:
Key Words: Accurate; analytical. Conscientious; careful. Fact-finder; precise. High standards; systematic.
People with high C styles adhere to rules, regulations, and structure. They like to do quality work and do it right the first time. High
C people are careful, cautious, exacting, neat, systematic, diplomatic, accurate, and tactful. Those with low C scores challenge
the rules and want independence and are described as self-willed, stubborn, opinionated, unsystematic, arbitrary, and unconcerned
with details.

16 Ensuring Your Students Have Job-Hunting Success A Guidebook for Politeknik Malaysia Staff January 2011 Edition

Section 2.2: Sense Checking Your Direction

This section follows on from the last section, with students being challenged to answer the following range of questions:
1)
2)
3)
4)
5)
6)

Do I look for a new job which is exactly using my diploma/certificate studies and/or is exactly like my internship job?
Do I need to study more before entering the workforce? (Full-time or Part-time)
Do I move towards self-employment and start my own business?
Do I seek a full-time job or do I wish to find a temporary, part-time, contract or interim kind of role?
What kinds of job roles and job functions do I aim to work in?
Which industry or related groups of companies (such as, energy companies or the advertising industry) do I wish to work
in?
7) What other changes are necessary to help me work towards my career mission statement? (e.g. move to Kuala Lumpur)

Section 2.3: Creating A Career & Job-Hunting Road Map

This section challenges the students to write down a first draft of your Career & Job-Hunting Road Map. This is not easy and be
ready to support them.
Have them practise their presentation skills by standing up and reading aloud in English or Bahasa their Road Map. Alternatively ask
them to draw it on a flipchart and to present it to a class of students. Encourage other students to question and challenge.

Ensuring Your Students Have Job-Hunting Success A Guidebook for Politeknik Malaysia Staff January 2011 Edition 17

4c: Section Three How To Find And Connect With Potential

Employers
Section 3.1: Networking & Connecting
This is an important section asking some questions that students really should be encouraged to both understand and to answer:
- Why you need to network?
- Why you need to be systematic and thorough in your networking?
- How to make sure that you find potential employers?
- Once you are face to face, or on the phone, with a potential employer, what should you say?
Finally students are strongly encouraged to make a list of people with whom they need to connect with. This is hard work but you
should encourage the students to do this.

Section 3.2: Using Job-hunting websites, databases & portals

Help students to understand and to answer the three questions posed:
-
-
-

How to research and learn more about possible employers?

How to optimally use other databases?
How to successfully apply for jobs on job websites/portals?

Section 3.3: Other Job-Hunting Sources

Help students to understand and to answer the three questions posed:
-
-
-

Are you ready to apply for jobs advertised in newspapers and on-line?
Which other recruitment agencies will you approach and apply to? How do you plan to do this?
Do you have and always practise good etiquette and good manners?

18 Ensuring Your Students Have Job-Hunting Success A Guidebook for Politeknik Malaysia Staff January 2011 Edition

4d: Section Four Job-Hunting Mechanics

Section 4.1: Your 20-Seconds Sales Pitch
There is an important activity entitled: Draft your own 20-seconds Sales Pitch.
Try having the students read out their Sales Pitch and in small groups they can be encouraged to edit and improve each others
choice of words (in English or an Bahasa).

Section 4.2: Your Resume is your Salesperson

Have students complete their resumes and then work in small groups to see how they can make their resumes more impactful.
Be sure to make sure that students have followed the advice in this section including things such as spell-checking their Resume.

Section 4.3: Cover Letters, Emails & Thank-You Notes

Help your students with the activity: Draft an email cover letter and thank-you email ask your fellow students to check them and
to comment on how effective they are.

Section 4.4: All Impressions Count

Work with the students on their body language and help them to think through the questions posed in their Handbook:
-
-
-
-
-
-

Do you understand your own body language

Do you smile and project a positive attitude?
Do you always sound happy and confident?
Do you maintain a professional body posture once seated?
How well do you listen?
Do you make sure that you wear business attire?

Section 4.5: Interviewing with Success

Work with the students on their body language and help them to think through the questions posed in their Handbook:
-
-
-

-
-
-

Carry out research before the interview;

Practise and refine your 2-seconds sales pitch;
Understand and look for the four key interview questions:
1) Why are you job-hunting (and sitting in front of me)?
2) Can you fit into our job opening and company?
3) How will you get on with people in my company?
4) If I make you an offer will you accept and be accepted by others in my company?
Prepare what you will take to the interview;
In answering interview questions, put yourself into your interviewers shoes
How to perform well in an interview

Help them as needed with the final activity of this section to read through the list of questions and to think of answers.

Section 4.6: After the Interview and the Job Offer

This section covers a variety of topics and you should act as a sounding board to take any questions from your students on the issues
such as salary negotiation etc.

Ensuring Your Students Have Job-Hunting Success A Guidebook for Politeknik Malaysia Staff January 2011 Edition 19

4e: Section Five Considering Other Options?

This section only covers two options further education and self-employment. In reality there are other options such as choosing
not to work, travelling, voluntary unpaid work etc. We should allow students the freedom to choose, but recognizing that for most
they will have financial constraints.

Section 5.1: Considering Further Education?

Help the students who are considering further education to reflect upon and answer the questions posed in their handbook:
Can you afford to continue your studies? Do you have access to grants or other funding? Can your family help you?
Does further study help you to achieve your career goals? Or are you simply considering further study to avoid the difficulty
of job-hunting?
Does your Departments lecturers support you? Have you spoken with them about considering further studies?
Have you spoken to the relevant Universities or Institutions? Are your grades good enough?

Section 5.2: What about becoming an Entrepreneur?

This is a large topic for which most of you may have little experience or knowledge to share with your students.
It is key that you ensure that if a student is considering self-employment:
- They learn what they can while still at polytechnic on being an entrepreneur;
- You help them to understand their reasoning and motivations;
- You also help them to understand what are their strengths and weaknesses.

20 Ensuring Your Students Have Job-Hunting Success A Guidebook for Politeknik Malaysia Staff January 2011 Edition

5: SUGGESTED READING
It would be good for you to read the same books as those recommended (in the Student Handbook) that the students read, namely:
Alexander, Laurel, Thrive on Redundancy take charge of your future using these vital tools and insights (Oxford: How to Books,
1996).
Bolles, Richard, What Colour is your Parachute? (California: Ten Speed Press, 2002).
Covey, Stephen R., The Seven Habits of Highly Effective People (UK: Simon and Schuster UK, 1989).
Fuhrman, John, Are you Living your Dream? How to create wealth and live the life you want (USA: Possibility Press,1999).
Lindenfield, Gael, Success from Setbacks simple steps to help you respond positively to change (London: Thorsons,1999).
Schonberg, Alan, Headhunters Confidential (New York: McGraw Hill, 2000).
Zeiss, Tony, The 12 Essentials Laws for Getting a Job... and becoming indispensable (Nashville, USA: Thomas Nelson
Publishers,1997).

Ensuring Your Students Have Job-Hunting Success A Guidebook for Politeknik Malaysia Staff January 2011 Edition 21

Special Thanks
The Department of Polytechnic Education would like to record its appreciation and thanks to the following for their invaluable
input towards the production of this FIRST Guidebook for Politeknik Malaysia Staff.
Politeknik Banting
Mr. Tung Chee Kuan, Director
STG Consulting (Asia) Sdn. Bhd.
Mr. Nigel Cumberland, CEO
E & M Education Counselling Centre Sdn. Bhd.
Ms. Jane KF Loke, Managing Director
Ms. Mable Pan, Executive Director
Faber Group Berhad
Ms Masela Ibrahim, General Manager
HELP University College Sdn. Bhd.
Mr. Eric Bryan Amaladas, Deputy Director
JobStreet.com Sdn. Bhd.
Mr. Steven Tan, Business Development Manager, Search & Selection
Mr. Tan Hong Sun, Marketing Executive
Kelly Services (Malaysia) Sdn. Bhd.
Ms. Jeannie Khoo, Head of Marketing & Communications
Ms. Nor Azizah A. Karim, Consulting Manager
Talent2
Mr. Leigh Howard, Managing Director
Toshiba Electronics Malaysia Sdn. Bhd.
Tn. Hj. Ruslin bin Hj. Abdul Karim, Senior Manager
Centre for Research & Development of Polytechnics, DPE
Pn. Erina Ismail
2010 CISEC officers of Politeknik Malaysia
The Editorial Committee
Zainah Rujihan
Ong Tit Suen
Fadzilah Abdullah

Notes
22 Ensuring Your Students Have Job-Hunting Success A Guidebook
for Politeknik Malaysia Staff January 2011 Edition