TRNG I HC CNG NGH THNG TIN Mn: Phn tch v thit k h thng thng tin

TRUNG TM CITD

Bi tp: 1

H QUN L BN HNG
Nhm qun l cng vic nhp v bn hng ti ca hng thc phm sch, ngi ta phn tch
nh sau:
Cng ty gm nhiu ca hng, mi ca hng c phn bit bi m ca hng, tn,
a ch. Cng ty c nhiu nhn vin, nhng mt nhn vin ch lm vic ti mt ca
hng. Mi ca hng c mt nhn vin chu trch nhim ph trch chnh, cng ty
cng ghi nhn li khong thi gian lm qun l ca hng ca nhn vin ph trch.
Cng ty kinh doanh nhiu mt hng, mi mt hng c nhn bit qua tn hng,
n v tnh, thuc v mt nhm hng (v d nh thc phm ti sng, thc phm
kh, ng hp, ng, sa, ) v c gn cho mt m s gi l m hng tin
vic qun l.
Khch hng ca cng ty c th l khch mua l (khng cn lu thng tin khch
hng), khch hng ng k thnh vin, khch hng l t chc (nh hng, cntin
trng hc,)
Nh cung ng l cc bn cung cp hng cho cng ty. Nh cung ng cn c nhng
thng tin nh tn nh cung ng, a ch, Nh cung ng c th cung ng cc mt
hng khc nhau km theo cc mc n gi nhp hng, chng nhn m bo cht
lng theo chun (VD VietGap, ISO 22000, )
Khi nhp hng v ca hng
o Khi cng ty mua hng v phi lm th tc nhp kho ti cc ca hng. Mi ln
nhp kho mt phiu nhp c lp. Phiu nhp kho thng tng hp t nhng
ha n m cng ty mua t mt nh cung cp trong mt ln mua hng. Mi
phiu nhp ch gii quyt cho vic nhp hng vo mt ca hng v do mt
nhn vin lp v chu trch nhim kim tra v cht lng, s lng hng nhp
v. Trn phiu nhp c ghi r h tn, a ch ca ngi bn hng (nh cung
cp) cho cng ty sau ny tin theo di cng n; h tn nhn vin ca hng
chu trch nhim nhp kho cng cc mt hng, s lng, n gi mua tng
ng; cng tin hng, tin thu GTGT, v tng s tin m cng ty phi thanh
ton cho ngi bn.
o Quyt nh s lng hng cn mua v nh cung cp c quyt nh bi ngi
qun l ca ca hng.
Khi khch mua ti cc ca hng

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o Nu mua l, khch hng phi thanh ton tin ngay khi nhn hng, nhn vin
bn hng phi ghi nhn mt hng, s lng bn, n gi bn tng ng vi
tng mt hng, nhn tin ca khch hng (tin mt hoc th). n gi bn ty
theo thi im bn cng nh khch mua v thng do ca hng trng quy
nh.
o Nu khch hng mun mua tr tin sau (thng thng l bn s) phi c
php ca ca hng trng tha thun v thi hn thanh ton. iu ny cng
c ghi nhn trn ha n cho khch hng ny tin vic theo di cng n
ca ngi mua.
Cc yu cu h thng:
o Lu tr thng tin khch hng, hng ho, nhn vin, nhp hng g v bn
hng g.
o Qun l vic nhp hng, bn hng.
o C nhng thng k doanh thu, tn kho, s lng hng bn chy,
Yu cu
1. Lp m hnh ER cho h thng thng tin qun l bn hng
2. Thit k m hnh quan h cho h thng thng tin qun l bn hng
3. Lp m hnh quan nim x l cho h thng thng tin qun l bn hng

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TRNG I HC CNG NGH THNG TIN Mn: Phn tch v thit k h thng thng tin
TRUNG TM CITD

Bi tp: 2

H QUN L BN HNG (M RNG)

Hy m rng h thng qun l bn hng bi tp 1 theo
o Qun l khch hng vi cc chc nng nh tch im v cc chng trnh tch
im, khuyn mi dnh cho tng loi khch hng.
o Qun l vic thanh ton tin ca cc khch hng mua tr tin sau: theo di,
nh k nhc nh thanh ton, bo co thng k Ngng bn hng nu n qu
lu.
o p dng chng trnh khuyn mi.
Yu cu
1. Lp m hnh ER cho h thng thng tin qun l bn hng
2. Thit k m hnh quan h cho h thng thng tin qun l bn hng
3. Lp m hnh quan nim x l cho h thng thng tin qun l bn hng

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