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Backup Exec 15: Step By Step guide to download and install the program

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Article: 000024888 Publish: December 18, 2015
English
Article URL: http://www.veritas.com/docs/000024888
Site: Veritas

Problem
This article provides instructions for
downloading and installing Backup Exec 15

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Solution
The quick links listed below can be used to
navigate through the installation
instructions if required:

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1. Download the Backup Exec


(BE) installation files

Option 1: Download from the


MyVeritas portal

Option 2: Download from the

Backup Exec Trialware web site

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Backup Exec 15: Step By Step guide to download and install the program

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II. Install Backup Exec 15

Manage your

Subscriptions

Welcome to Backup Exec 15


installation screen

Select a product to install


Select the type of installation
(Typical by default)

Custom installation method

allows more user control over


various settings

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Backup Exec Environment


Check

Add License File / Product Serial


Number

Enter Logon Account information

No

Yes

SUBMIT

Create/Manage Case

and select a destination folder

Add remote computer


Review Installation settings
III. Post install recommendations

[ I ] Download Backup Exec


15
One of the following available methods can
be used to download the Backup Exec 15
DVD ISO image:

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Option 1: Download it from the MyVeritas


portal
1. Go to http://my.veritas.com
2. Sign in with your Veritas Account.
3. Click on Licensing from the menu bar.
4. Locate and click on the Entitlement ID link
from the list.
Note: If the required Entitlement ID is not
listed, go to Entitlements tab and click on the
appropriate links to redeem a voucher or
register an entitlement.
5. On the Product Information page Locate and click on the Download button
next to the required product description.
6. Select the check box next to the required
file(s) from the list. Click on Download
Selected Files and Select a location to save
the file(s).
Note: This ZIP file includes installation files
for Backup Exec server, Administration
Console, Agent for Windows (AWS) and
Simplified Recovery Disk (SDR) Creatoin
Wizard.
After downloading the ZIP file, extract the file
to obtain the full DVD image. Once the
DVD image is extracted, there are multiple
ways to use it:
Extract the ISO with an extract/unzip
program or

Mount the ISO as a DVD drive using


virtual DVD software or

Burn the ISO to a physical DVD.

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Option 2: Download from the Backup


Exec Trialware web site
1. Go to www4.symantec.com/Vrt/offer?
a_id=91523
2. Click Download Now.
Note: Although the web site says 'free 60day evaluation', please note that the files
downloaded from this web site are the same
as the full version downloaded from
MyVeritas. If a valid license key is not
entered during the installation, the product
would run in a 60-day evaluation mode from
either location. As soon as a license is
installed the program will come out of
evaluation mode.
3. Click "I Agree" on the Terms and
conditions page.
4. Log in with the SymAccount user name
and password.
5. Complete the Survey Form (if prompted).
6. On the Software Download screen - Click
on Download Now beside Backup Exec 15
Note: This ZIP file includes installation files
for Backup Exec server, Administration
Console, Agent for Windows (AWS) and
Simplified Recovery Disk (SDR) Creatoin
Wizard.
7. About the Download Manager pop-up
window - click on 'Click to download your
file now'
8. Select a location to save the file and click
the 'Save' button.
9. Allow the Download Manager to install
and start the download

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10. Once the ISO is downloaded, there are


multiple ways to use it:
Extract the ISO with an extract/unzip
program or

Mount the ISO as a DVD drive using


virtual DVD software or

Burn the ISO to a physical DVD.

[ II ] Install Backup Exec 15


1. Double click on the "Browser.exe" file
from the DVD media to launch a Backup
Exec installation. This will display the
installation language selections
Figure 1

The Welcome to Backup Exec 15 screen


contains three options:
Getting Started: This option will

provide helpful documentation and


links about the product.

Pre-installation: Environment
Checker.

Install Products: Lists options to

Install Backup Exec or Backup Exec

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Agent for Windows.


Select Install Products to continue
with Backup Exec 15 installation

2. The Installation screen contains the


following three options:
Figure 2

Select Backup Exec to start the installation


wizard which provides guidance through the
installation process.
Backup Exec: Selecting this option
will start installation wizard for

Backup Exec server or the Remote


Administration Console on this
computer.

Backup Exec Agent for Windows:


Selecting this option will install the

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Backup Exec Agent for Windows on


this computer.

Simplified Disaster Recovery Disk

Creation Wizard: Selecting this option


will install the Simplified Disaster

Recovery Creation Wizard on this

computer. The Remote Administration


Console is also included in this
installation.

3. Select I Agree to accept the End User


License Agreement and click Next to
continue with the installation.
4. Select the type of installation (Typical
installation selected by default).
(a) Typical installation
(b) Custom installation
4. (a) Typical installation of Backup Exec
will install a single Backup Exec server
that will backup itself and/or a few other
computers

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Figure 3

Note: Options for the 4 (b) Custom


installation method are discussed below click here to see what these options are.
5. Click Next to continue.
6. The Backup Exec Installation will run the
Environment Check. (See Related
Documents section for more details)
Figure 4

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7. Review the summary and click Next to


continue.
8. If the media server has an internet
connection available, enter a valid Backup
Exec 15 serial number and select Add to
list. An internet connection is required
because entering a serial number
will prompt BE to download the appropriate
SLF for the server. Otherwise choose
Import from File and browse to the SLF file
that was sent with the product
documentation.
Note: Repeat step 7 as often as necessary
in order to add more licenses for additional
Backup Exec Agents & Options. If no license
numbers are entered, Backup Exec will be
installed in a 60-day Trial Mode for
evaluation.
Figure 5

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9. Enter a user name, password, and


domain for the Backup Exec services to use
as a logon account. It is recommended to
give the Backup Exec Service Account
(BESA) a Domain user account belonging to
the Domain Admins and Local
Administrators groups.
Backup Exec Service Account (BESA) http://www.symantec.com/docs/TECH13614
8
Select a Destination Folder to install Backup
Exec. By default the location is C:\Program
Files\Symantec\Backup Exec. It can be
changed if required by clicking on the
Change button. Click Next to continue.
Figure 6

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The following rights may be required:


Act as part of the operating system
Backup Files and Directories

Logon as a batch job (Windows 2008


and higher)

Logon as a service

Manage Auditing and Security Logs


Restore Files and Directories

Take ownership of files and other


objects

Also make sure the account is not added


under:
Deny logon as a batch

Deny logon as a service


10. The Add Remote Computer will begin
with process of push installing the Agent for

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Windows Systems (AWS) to remote


systems. If this step is bypassed, it can be
performed after the installation is complete
at any time. Usually it is a good idea to
complete the BE installation, run LiveUpdate
until the program is up to date, and then
install the Remote Agents.
See Related Documents for additional
guidance on the push installation of AWS.
Figure 7

11. Review the Backup Exec Installation


summary, and click Install to begin the
Installation.
Figure 8

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Note: The installation process may takes


several minutes to complete. During the
process, the progress bar may not move for
several minutes.
12. After the installation is complete, the
following options are displayed:
Participate in the Backup Exec
Improvement Program.

Run Live Update.

View the readme.

Create a shortcut to Backup Exec on


the Desktop.

13. Click Finish after selecting the


appropriate check boxes
Note: A reboot may be required to complete
the installation.

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Click here to navigate to


the next step i.e. Postinstall recommendations
4. (b) Custom installation of Backup Exec
allows more control over installation
settings
Figure 9

Selecting this method allows the


administrator to confirm the following before
Backup Exec installation begins:
5. Choose between Local Installation or
Remote Installation: On this screen the
administrator can choose to perform a Local
installation of the Backup Exec server / the
Administration Console or to perform a
Remote Installation of Backup Exec server,

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additional agents and options or Agent for


Windows (AWS) to remote computers.
Figure 10

6. Run the Environment Check: The


Backup Exec Installation will run the
Environment Check. (See Related
Documents section for more details)
7. Add serial numbers: If the media server
has an internet connection available, enter a
valid Backup Exec 15 serial number and
select Add to list. An internet connection is
required because entering a serial number
will prompt BE to download the appropriate
SLF for the server. Otherwise choose
Import from File and browse to the SLF file
that was sent with the product
documentation.
Note: Repeat step 7 as often as necessary
in order to add more licenses for additional
Backup Exec Agents & Options. If no license

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numbers are entered, Backup Exec will be


installed in a 60-day Trial Mode for
evaluation.
8. Select additional agents and options:
Additional agents and options may be
selected (in addition to those included with
license keys) to run in a 60-day trial mode.
If no license keys are input, all agents and
options are available in trial mode.
Figure 11

Note: If no license keys are entered during


installation, all agents and options are
available in trial mode.
9. Select additional languages to be
installed:

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Figure 12

10. Select a different location on the


server where Backup Exec should be
installed:

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Figure 13

11. Enter the user name and password:


Enter a user name, password, and domain
for the Backup Exec services to use as a
logon account. It is recommended to give
the Backup Exec Service Account (BESA) a
Domain user account belonging to the
Domain Admins and Local Administrators
groups.
Backup Exec Service Account (BESA) http://www.symantec.com/docs/TECH13614
8
Select a Destination Folder to install Backup
Exec. By default the location is C:\Program
Files\Symantec\Backup Exec. It can be
changed if required by clicking on the
Change button. Click Next to continue.
Figure 14

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The following rights may be required:


Act as part of the operating system
Backup Files and Directories
Create a token object

Logon as a batch job (Windows 2008


and higher)

Logon as a service

Manage Auditing and Security Logs


Restore Files and Directories

Take ownership of files and other


objects

Also make sure the account is not added


under:
Deny logon as a batch

Deny logon as a service

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12. Select an existing SQL Server


Instance or create the default instance in
a different location on the computer: A
Typical installation creates a default SQL
Express 2008 R2 SP2 instance named
BKUPEXEC in C:\Program Files\Microsoft
SQL Server. A Custom installation allows
the user to select an existing SQL instance
(i.e. any supported SQL instance as per the
BE 15 Software Compatibility List) as the
database repository, or to create the default
BKUPEXEC instance in a different location
on the computer.
Note: SQL requires an unencrypted and
uncompressed drive as the installation
location.
Figure 15

13. Select the desired device drivers to


be installed for the tape devices: A
Custom installation includes the option to

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install Symantec device drivers for all tape


devices.
Note: Symantec drivers are not Windows
Certification Tested. During the installation
progress, click Continue Anyway if
prompted about the device driver
installation.
Figure 16

14. Review the Backup Exec Installation


summary, and click Install to begin the
Installation.
Figure 17

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Note: The installation process may takes


several minutes to complete. During the
process, the progress bar may not move for
several minutes.
15. After the installation is complete, the
following options are displayed:
Participate in the Backup Exec
Improvement Program.

Run Live Update.

View the readme.

Create a shortcut to Backup Exec on


the Desktop.

16. Click Finish after selecting the


appropriate check boxes
Note: A reboot may be required to complete
the installation.

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[ III ] Post-Install
recommendations
1. Open Backup Exec and click on the
Backup Exec button.
Choose Installation and Licensing Live Update to download latest
patches.
Note: It is best to continue to run
Live Update until it states that it is up
to date. This may take multiple
attempts.
2. After running LiveUpdate, it is
necessary to push the updated agents
to all remote agents.
Methods for installing the Agent
for
Windows - www.symantec.com/docs/
HOWTO98856
3. Review the contents of Backup Exec
15 Readme www.symantec.com/docs/DOC8201
4. Refer the Backup Exec 15
Administrator's Guide for any
configuration or usage assistance www.symantec.com/docs/DOC8200

Terms of use for this information are found


in Legal Notices.

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