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Amazing Diwali 2015 PDF
Amazing Diwali 2015 PDF
On HP Consumer Notebooks
9th October 15th November 2015
www.hpshopping.in/amazingdiwali
HP AMAZING DIWALI OFFER : GET OFFERS WORTH Rs. 13099/- & much more
OFFER 1 : SECURITY
Option 1 : Worth Rs. 5999/-
OR
OFFER 2 : ENTERTAINMENT
PRODUCT GROUP
Redemption Charges:
Any HP Envy, Omen, Spectre
x360 notebooks
FREE
NA
FREE
FREE
Rs. 999
FREE
999
FREE
HP 15 ac-series i3 (with
Windows) notebooks,
HP 15 ac-series i5 notebooks,
HP 15 ac-series i7 notebooks
Rs. 1999
Rs. 999
Rs. 1499
FREE
Rs. 2999
Rs. 1999
Rs. 1999
FREE
In Offer 1, customers need to choose either Option 1 or Option 2. Both the options cannot be taken by the customer
All consumer notebooks come with standard 1 year warranty.
Under Option 1 of Offer 1, customers will get additional 2 years onsite warranty . Hence, total onsite warranty will be 3 years.
Under Option 2 of Offer 1, customers will get additional 1 year onsite warranty . Hence, total onsite warranty will be 2 years.
This is a redemption based offer which can be redeemed by end-customers at: www.hpshopping.in/amazingdiwali
Use Mobikwik
eWallet to pay your
bills, book cabs,
shop or order food
Note: Above images are screenshots from Mobikwik website and are subject to change as per Mobikwiks discretion
Applicable for booking on - Flights (domestic/international), Hotels (domestic), Buses (domestic), Holidays (domestic/international) only at Yatra.com.
Value of EGV Rs.2, 000/- (2 EGVs of Rs.1, 000/- each).
EGVs are Valid for 6 months from the date of issue - (validity date will be mentioned).
EGVs are valid for ONE time transaction only.
EGVs can be used Online for making booking of Flights (domestic/international), Hotels (domestic), Buses (domestic) individually.
EGVs are Cumulative (i.e. they can be clubbed together). However, Cumulative redemption is possible Offline only (through Yatra Call centre) for booking of Return
Domestic Flights, One way/ Return International Flights, Domestic Hotels, Holidays (both Domestic and International).
Buses (domestic) can be redeemed online only.
Holidays (domestic/international) can be redeemed offline only by calling 0124 3040707 / 700 between 10AM to 7PM (all seven days).
User has to apply / quote the unique EGV number at the time of booking to avail the benefits.
Any applicable convenience fee/processing fee/excess tour cost/ government taxes shall be payable at the time of booking (Only if the package cost exceed the EGV
value)
If EGV is lost or stolen, Yatra will not be liable for replacement or Compensation.
This EGV cannot be clubbed with any other ongoing offer discount/cash back/promotion run by Yatra.com.
No additional Discount / reduction in the price will be entertained other than the offer mentioned on the EGV.
If a purchase is equal to the value of the EGV, then customer will have to pay Re.1 to complete the transaction.
If a purchase is less than the value of the EGV, then customer can avail the discount maximum upto the value of the purchase only. Balance EGV amount will be forfeited
and customer will have to pay Re.1 to complete the transaction.
If a purchase is more than the value of the EGV, then balance amount can be paid through Net Banking, card (debit/credit cards) or Mobile Wallet
Confirmation of any booking will be subject to availability at the time of booking and will be governed by the standard booking terms & conditions of Yatra.com.
HP & Yatra.com are not liable to pay for any difference in fare/tariff between date of redemption request placement and date of using EGV during booking.
No change or cash can be taken in exchange of this EGV.
In case of cancellations, EGV amount will not be refunded back to the customer.
All the terms and conditions of the EGV as given hereof and standard terms and conditions, user agreement, privacy policy (subject to change) of Yatra.com as mentioned
in the website www.yatra.com and the terms and conditions of the respective airline/ hotel /resort/other service provider shall be applicable on the Customer.
Any legal disputes, whatsoever regarding any aspect of the promotion shall be handled in the jurisdiction of the courts in Gurgaon, Haryana only
Log on to Yatra.com
To book a flight enter travel details like origin and destination details, date of travel, no. of travellers.
Click on SEARCH - a new page will open with various flight options to fly. Select flight and click on BOOK NOW
Click on BOOK NOW Travellers details page will open. Here, customer needs to key in the name of the travellers.
After that payment page will open. Here key in the 11 digit EGV code and click on APPLY
EGV will be applied and discount upto the value of the EGV will be offered on the total booking and e- tickets issued.
Steps to redeem via Offline booking by calling yatra.com call center are:
Call center executive (CCE) will guide you through the process of finalizing your travel itinerary
Inform the CCE that you need to avail both the vouchers that you have. CCE will take the details of the vouchers and make the
booking for you.
At the end of the call , the call center executive will email a link to your emaild id. On clicking this link, you will be directed to
payment page.
HP Redemption Cell will get 1 yr Burglary Cover with Theft Extension Insurance policy
issued for the end-customers.
The steps to avail insurance policy will be performed by HP Redemption Cell and
customers will get the Insurance policy via email.
Policy will be issued within 2 working days after HP Redemption Cell has approved the
redemption.
Policy to be issued on the Invoice amount in the name of the end-customer by Reliance
General Insurance (RGI).
Theft and burglary to be covered under the policy by RGI.
Depreciation rate will be charged on the invoice value @ 2.5% per quarter. Please refer the
example given in the table here.
HPs role will be only till getting the policy issued for the end-customer.
In case of theft/burglary of laptop, customers need to approach RGI directly for claim
filing/claim handling. HP will have no role to play in claim filing/claim handling.
In case of any dispute, HP will have no obligation/liability towards resolving the same.
Customers need to settle such disputes directly with RGI.
End-customers need to ensure that the name with which they are registering at
www.hpshopping.in/amazingdiwali has a bank account in an Indian nationalized or private
bank. This is a compulsory requirement of RGI for claim disbursement.
Claim Logged
Date:
Amount returned to
customer:
Full invoiced amount
will be given to
customer
2.5% will be cut from
invoiced amount
Before 13th
Jan'16
Claims Filing/Handling
1.
2.
3.
4.
Claims to be intimated by the customer through RGI Call centre or Online Portal.
An FIR to be registered for the loss.
Non traceable report to be occupied from the Police Department
Documents required for submission to process the claim
a) Claim Form Duly filled and signed
b) Policy schedule
c) Invoice Copy
d) Copy of FIR
e) Non Traceable report
f) KYC documents
g) NEFT Documents
5. Claim will be settled with 7 days of the submission of the all the completed
documents by RGI.
6. Call Center No. - 18003009
NOTE:
1.
2.
3.
All HP consumer notebooks come with default 1 year onsite warranty. Customers can choose either additional one year onsite
warranty or additional 2 year onsite warranty under this offer.
The warranty certificate will be emailed to customers registered email id. There will be no hard copy of the same. Customers need to
carry a printout of this warranty certificate and invoice copy to HP authorized service centers.
1 year McAfee Internet Security (MIS) subscription can be availed by downloading and installing MIS software via the link which will
be sent in an email by HP Redemption Cell along with license key.
For any service/performance issues regarding MIS, customers need to contact McAfee service center for any help. HP will not be
responsible for any service or performance related issues of MIS.
McAfee Service Center Toll Free No.: 1800-3000-2454, Also refer: http://service.mcafee.com/faq/country.html
Go to
bookmyshow.com
and select the
movie you want to
watch
On payment page,
select Movie Money
option from Avail the
discount and offers
dropdown
Enter 16 digit
Movie Money
code & click on
Apply Offer
button
Voucher will be
applied and free
ticket will be booked
Follow the Redemption Process of HP Back To College offer. Once your claim is approved, you will receive the Bookmyshow 5-digit voucher code via email
from HP Redemption Cell. After you receive the 5-digit code, following steps need to be performed:
1. Send an SMS to 9239895050 in the following format BMSOFFERS HP917 <5 digit code>. The 5 digit code is valid only till 31st December, 2015. If the 5
digit code is not activated before 31st December, 2015 to receive 16 digit Movie Money code, you will not be able to avail the offer.
2. After sending the sms, you will receive one 16 digit Movie Money code valid for 6 months.
3. To book a movie, go to www.bookmyshow.com (or bookmyshow app) and select Location/Movie/Cinema/Show Date/Time/Seat of your preference.
4. On the payment page tick the check box that states Avail the discount and offers" from the drop-down list and select the Winpin" option.
5. Enter the 16-digit Movie Money code received through SMS in the text box & click on "Apply Offer" button to avail the offer.
6. The voucher will be applied and your free ticket will be booked. Please note that convenience fee will not be charged on using this voucher.
7. At the end of a successful transaction, a booking id shall be generated which needs to be exchanged at the box-office for actual tickets.
8. Email and SMS confirmation will also be received provided its active.
Follow Step 3 Step 8 every time you want to book a movie ticket.
For any assistance reach out to Bookmyshow Customer Care Support No.: +91(022)-39895050 or Write to: helpdesk@bookmyshow.com
Crash Proof
Sys Boost
A
Proactive
Data
Recovery
software
which helps in recovery
of lost/deleted files.
After claim validation, HP Redemption Cell will email the license key and the link at which the 3 softwares can be downloaded.
For Locate Laptop to work, the stolen laptop would have to be connected to the internet so that it can be detected by the software.
For any service/performance issues regarding the softwares, customers need to contact Unistal service center for any help. HP will
not be responsible for any service or performance related issues of the softwares.
Unistal 24 x 6 Toll Free Support: 1800 102 - 5400
The last date for customer to register at www.hpshopping.in/amazingdiwali is 16th November,2015 and all documents have to reach Solutions
(a div. of TLG India Pvt. Ltd.) by 30th November2015. Claim will be Rejected if these timelines are not followed.
3.
The validation of your document submission and payable amount will be done within 7 days of receipt of your documents by Solutions (a div. of
TLG India Pvt. Ltd.) An email will be sent to your registered mail id informing whether your claim is approved / rejected or requires further
clarification.
4. Please note that the claim will be processed ONLY if the Name on the invoice, Identity Proof and the name registered on the registration site is
same. We request your attention to this point and request you to submit appropriate details to ensure timely claim approval.
5. All customer queries regarding the offer can be directed as per the following:
Email
: notebook@redemptionsupport.com
Website
: www.redemptionsupport.com (enter your redemption code to check the status of your claim)
Callback
: If you want to talk to our representative, send the following SMS to 53030 : REDHELP and we will give you a callback within 4 hours
SMS
: Send the following SMS to 53030 : CLAIM <Redemption Code>
6. HP shall not be held responsible for any delay in communication with regard to this offer. Offer can be withdrawn or changed by HP without any
notice.
7.
8.
9.
Log on to www.hpshopping.in/amazingdiwali and register on or before 16th November 2015 to avail the offer.
Select the offer while registering. Upon registration, you will get a Redemption Code. Please save it and use it for all
communications.
Within 72 hours, you will get an Order Confirmation Email which will contain the amount that is to be paid basis the
offers selected by you during registration. You need to perform the below steps 4 - 7 on or before 30th November, 2015
After receiving the Order Confirmation Email, go to www.redemptionsupport.com. Enter the Redemption code to go to
Claim Status page
Click on Online Claim Submission button
Upload the correct documents against each of the fields mentioned:
1. Attach copy of invoice
2. Attach copy of ID proof
3. Attach copy of serial no. sticker
On clicking Next button, you will be taken to the payment gateway. Follow the steps mentioned to make the payment
On successful payment, you will receive 2 emails
1. Payment Confirmation from redemptionsupport.com website
2. Auto-generated Payment Confirmation from payment gateway vendor EBS
Solutions (a div. of TLG India Pvt. Ltd.) will then validate the documents and send an Order Approval Email within 3 days
which will contain details and timelines of gift courier/email
Note: Customers can go for any one of the Redemption Process Online or Offline
If customer uploads the documents but does not make the payment and leaves the website, then the entire transaction will be
cancelled and he/she will have to upload all the documents again.
2.
If, after making the payment, it is found upon document validation that the customers claim needs to be REJECTED because of
any reason (eg: product purchased outside offer period), then the amount paid will be credited back into customers account
within 3 days and he/she will be informed of claim rejection.
3.
If, after making the payment, it is found upon document validation that the customers claim needs to be put on HOLD because
of any reason (eg: incorrect document uploaded), then the amount paid will be credited back into customers account within 3
days and he/she will be asked to perform all the above steps again correctly.
4.
In case if there is no payment to be made, customers need to only upload their documents. Upon document validation, they will
get the Order Approval Email.
5.
The existing offline redemption process of couriering documents to Solutions (a div. of TLG India Pvt. Ltd.) (at Nehru Place, New
Delhi)is still available for customers who do not wish to make online payment
Note: Customers can go for any one of the Redemption Process Online or Offline
1. Log on to www.hpshopping.in/amazingdiwali and register on or before 16th November2015 to avail the offer.
2. Select the offer while registering. Upon registration, you will get a Redemption Code. Please save it and use it for all communications.
3. Within 72 hours of registration, an order confirmation email will be sent to your registered email id confirming the offer selected and the
amount that you need to pay via an At Par Cheque/Demand Draft(if applicable).
4. Cheque/Demand Draft to be issued in the name of " TLG India Pvt. Ltd "
5. Kindly ensure that all the following documents are received at our Redemption cell by 30th November 2015, failing which claim will not
be processed.
a) Identity Proof
b) Copy of Invoice
c) Cutout of Barcode Sticker from the Carton of the Notebook
d) Cheque/DD of Differential amount ( if applicable)
6.
Please mention your Redemption Code on the courier/post that you will send.
7.
The documents need to be sent to the following address
HP Redemption Cell, Office No. 925,
89, Hemkunt Chambers, Nehru Place, New Delhi - 110019
8. Once claim is approved
a) Warranty certificate will be emailed within 30 days.
b) Steps to redeem McAfee Internet Security and Steps to redeem Unistal Software will be emailed within 5 days
c) Reliance General Insurance policy will be emailed within 2 days
d) Bookmyshow, Yatra.com and Mobikwik voucher will be emailed within 15 days
THANK YOU