Melanie Caldwell, RN, BSN, CEN » 118 Jefferson Street Valley, Alabama 36854 106-773-3665 September 28, 2015 To whom it may concern: It is with great pleasure that I recommend Heather Bayles for acceptance into the RN to BSN EARN program through East Alabama Medical Center and Auburn University at Montgomery. 1 first became acquainted with Heather upon my employment at Lanier Health Services in 2007. Upon graduating from nursing school, I accepted a job in the emergency department at Lanier. Heather took me under her wing and helped to orient me to my new position. Because of Heather’s unique background as a paramedic, she was able to share invaluable knowledge with me to help me become a successful nurse. I later accepted a position as the Clinical Coordinator of the emergency department at Lanier Health Services. During my time as Heather's coordinator, I witnessed Heather to be self-motivated and trustworthy, She consistently received “exceeds expectations” on her yearly evaluations. Heather keeps calm under pressure and always behaves professionally with patients and co-workers. She communicates clearly in writing and when speaking. Heather follows tasks through to completion and works efficiently with no supervision. Because of her intelligence and ambitious personality, I have no doubt that Heather will be successful within your program. I believe Heather would be an asset to your program and I give her my highest recommendation. Please feel free to contact me directly with any additional questions. (lane Calduced Melanie Caldwell, RN, BSN, CEN S