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  • Josh Shackleton Resume

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    Joshua Shackleton has over 10 years of experience in finance, sales, and petroleum supply management. He holds a B.S. in Finance from the University of Texas at Dallas and received military training during his service in the US Army from 2006 to 2012. Currently, Shackleton works as a Sales Representative at State Farm, where he has been recognized eight times for his customer service skills. Prior to that, he held financial and operations roles at the University of Wisconsin Transportation Department and the US Army, where he excelled at training others, improving processes through standard operating procedures, and achieving goals without accidents or deficiencies.

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    Joshua Shackleton has over 10 years of experience in finance, sales, and petroleum supply management. He holds a B.S. in Finance from the University of Texas at Dallas and received military training during his service in the US Army from 2006 to 2012. Currently, Shackleton works as a Sales Representative at State Farm, where he has been recognized eight times for his customer service skills. Prior to that, he held financial and operations roles at the University of Wisconsin Transportation Department and the US Army, where he excelled at training others, improving processes through standard operating procedures, and achieving goals without accidents or deficiencies.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    51 views1 page

    Josh Shackleton Resume

    Uploaded by

    api-323356993
    Joshua Shackleton has over 10 years of experience in finance, sales, and petroleum supply management. He holds a B.S. in Finance from the University of Texas at Dallas and received military training during his service in the US Army from 2006 to 2012. Currently, Shackleton works as a Sales Representative at State Farm, where he has been recognized eight times for his customer service skills. Prior to that, he held financial and operations roles at the University of Wisconsin Transportation Department and the US Army, where he excelled at training others, improving processes through standard operating procedures, and achieving goals without accidents or deficiencies.

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    © All Rights Reserved
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    Joshua Shackleton

    Josh.Shack.js@gmail.com
    (469)271-7243
    https://www.linkedin.com/in/JoshShackleton
    EDUCATION
    The University of Texas at Dallas
    B.S., Finance
    Madison College, Madison, WI
    Military Training/Education- US Army

    Dec. 2016
    GPA 3.34
    May 2013
    May 2006

    WORK EXPERIENCE
    State Farm, Richardson, TX
    Feb. 2015 - Current
    Sales Representative
    Obtained national insurance license for Property, Causality, Life and Health
    Assisted in training new team members in 2 complex insurance quoting and management systems
    Completed States Farms advanced Remarkable sales conversation curriculum resulting in recognition
    for quality customer service 8 times
    Supported customers and explained complex policy and billing changes while documenting changes to
    underwriting department
    University of Wisconsin Transportation Department, Madison, WI
    Financial Specialist
    Nov. 2012 May 2014
    Reviewed and corrected A/R journal entries to ensure accuracy of transactions weekly, prepared by
    another team member
    Overhauled the paper tracking system for cash receivables using MS Excel, improving efficiency by 30-50%
    Achieved recognition by 3 managers for advanced MS Excel skills, accuracy of information, attention to
    detail, and positivity
    Created training manual (SOP) for the positions full job duties and operations
    United States Army
    Petroleum Supply Specialist
    May 2006 Nov. 2012
    Managed daily operation and issued of over 500,000 gallons of petroleum products without inefficiencies
    or spills
    Created SOPs for fuel refill points, ordering and returning fuel, and daily operations maintenance
    Achieved the rank of Sergeant (E-5), first line supervisor
    Trained, mentored and lead up to 12 soldiers at a time to ensure combat readiness
    Guided soldiers by providing written monthly counseling reports and ensuring positive growth
    Applied regular training of risk management to reduce accidents and deaths in vehicle operations to zero
    ACADEMIC PROJECTS
    Business Communications, UT Dallas
    Won first place in the Businesses Give Back speech competition
    Coached and encouraged lagging team member, leading to greater team cohesion
    Assumed the team leader position, leading to group success and meeting all deadline

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