To:General Manager (South) PTCL,

11-Agerton Road, Lahore

Subject:TELEPHONE NO. 042-37504079 OUT OF ORDER SINCE
15.09.2015
Sir,
It is submitted that my telephone No. 042-37504079 is not
functioning since 15.09.2015.

Number of complaints at 1218 PTCL Complaint

Service Centre have been lodged vide complaint No. 06 since 16.09.2015 till yet
but all in vain. Therefore, after having been disappointed from your entire
corners, I am complaining in written form seeking to redress.
With best wishes and warm regards.

Yours faithfully,

(Muhammad Sarfraz Khan)

31-Bilal Street, Shah Kamal Road,
Ichhra, Lahore.
Phone No. 042-37504079

KH TARIQ MEHMOOD

WEB GENERATED BILL

DIL KUSHA PARK SANDA LHR

W.E CODE=4 BALANCE UNITS=2274 EPF NO.=61030
COE Cr: 10822.15CR UNITS Cr: 655CR
TARIFF: A-1b(03)T

LOAD: 5

REFERENCE
NO:
17 11242 1445300U

SEP 15

S-3477

3473472

METER READING
TARIFF

READING
22 SEP 15

METER NO: Feeder:

CUSTOMER
ID:

Off
Peak

CURRENT PREVIOUS

2571

- 2045

X MF =
NITS

Sub Division:ISLAMPURA
Division:

0.000

6,932

X 1 = 526

15.000
=

SAMANABAD

GOP PRICETOTAL ELECTRICITY LESCO CHARGES

COST

NOTICE:
Peak
675
- 546
X 1 = 129
The Pending
Surcharges DS= Rs.
SUR, UOF, NJS and
EQ are being
NEPRA - GOP
= GOP
X UNITS
= 4,997
charged in twelve Tariff
SUBSID
Tariff
(12) equal monthly
Y
Installments under
= 1,935
X 526
the decision of
9.500
0.000
9.500
Supreme Court of
=
Pakistan
X 129
15.000
-

NATIONAL TOWN

6,932.03
TAXES & OTHERS

FPA
44.18

E-DUTY 103.98
GS-TAX 1,578
NJ-SUR 65.5
FC-SUR 281.65
TR-SUR 1,965

TOTAL =
3,994.13
Total =
6,887.85

METER READING

CURRENT
BILL

10,881.98 =

BILL HISTORY

ARREARS/A 1 / 1
GE

6,887.85 +

3,994.13

TOTAL PAYABLE
Rs. 61
LAST
DATE:
UNITS:

12 OCT 15
655

170
%
SEP-14

L.P. SURCHARGE
LATE PAYMENT

MONTH

UNITS

BILL

ADJ.

PAYMENT

SEP-14

243

34

34

OCT-14

181

19

19

NOV-14

77

DEC-14

129

11

11

JAN-15

127

FEB-15

82

MAR-15

52

-2

APR-15

199

15

15

MAY-15

1096

201

201

JUN-15

496

83

83

JUL-15

69

16

AUG-15

602

99

16
1

99

Rs. 61

For Electricity Supply Failure(042) 118 04237171547,

Contact
03470015852, 03470016852
For other
Complaints
SDO: 03470011242
XEN:
04237599204/03470011240

For Electricity
Theft Contact
042-99204798

MCO: 26-JAN-2015
BILL ADJUSTMENT(IMPLEMENTED IN ARREARS): 1

"SAY NO TO CORRUPTION"

REFERENCE
NO:

CUSTOMER ID:

17 11242 1445300U

MOBILE
NO.

3473472

TOTAL PAYABLE

BILL MONTH

Rs. 61

SEP 15

LATE PAYMENT

DUE DATE

Rs. 61

12 OCT 15

BILL NO:
220448

WEB GENERATED BILL

KH TARIQ MEHMOOD

WEB GENERATED BILL

DIL KUSHA PARK SANDA LHR

W.E CODE=4 BALANCE UNITS=2274 EPF NO.=61030
COE Cr: 10822.15CR UNITS Cr: 655CR
TARIFF:A-1b(03)T LOAD: 5
REFERENCE
NO:

CUSTOMER
ID:

17 11242 1445300U

SEP 15

TARIFF

READING
22 SEP 15

Off
Peak

Feeder:
METER NO:

3473472

ISLAMPURA
S-3477Sub Division:

Division: SAMANABAD

METER READING
CURRENT PREVIOUS

2571

X MF =
NITS

NATIONAL TOWN

TOTAL ELECTRICITY
GOP PRICE
LESCO CHARGES
COST
6,932

- 2045 X 1 = 526

6,932.03

NOTICE:
44.18
Peak
675
- 546 X 1 = 129
The Pending
Surcharges DS= Rs.
SUR, UOF, NJS and
EQ are being NEPRA - GOP
=GOP X UNITS
= 4,997
charged in twelve
Tariff
SUBSID
Tariff
(12) equal monthly
Y
Installments under
= 1,935
X 526
the decision of9.500
0.000
9.500
Total =
Supreme Court of =
6,887.85
Pakistan
X 129
15.000
-

0.000

15.000
=

TAXES & OTHERS

FPA
-

E-DUTY 103.98
GS-TAX 1,578
NJ-SUR 65.5
FC-SUR 281.65
TR-SUR 1,965

TOTAL =
3,994.13

METER READING

CURRENT 10,881.98 =
BILL

BILL HISTORY

ARREARS/A 1 / 1
GE

6,887.85+

3,994.13

TOTAL PAYABLE
Rs. 61
LAST
DATE:
UNITS:

12 OCT 15
655

170
%
SEP-14

L.P. SURCHARGE
LATE PAYMENT

MONTH UNITS BILL

ADJ.

PAYMENT

SEP-14

243

34

34

OCT-14

181

19

19

NOV-14

77

DEC-14

129

11

11

JAN-15

127

FEB-15

82

MAR-15

52

-2

APR-15

199

15

15

MAY-15

1096

201

201

JUN-15

496

83

83

JUL-15

69

16

AUG-15

602

99

16
1

REFERENCE
NO:

99

Rs. 61

For Electricity Supply Failure

(042) 118 04237171547,
Contact
03470015852, 03470016852
For other
Complaints
SDO: 03470011242
XEN:
04237599204/03470011240

For Electricity
Theft Contact
042-99204798

MCO: 26-JAN-2015
BILL ADJUSTMENT(IMPLEMENTED IN ARREARS): 1

"SAY NO TO CORRUPTION"

CUSTOMER ID:

BILL NO:

3473472

17 11242 1445300U
TOTAL PAYABLE

BILL MONTH

Rs. 61

SEP 15

220448

WEB GENERATED BILL

KH TARIQ MEHMOOD

WEB GENERATED BILL

DIL KUSHA PARK SANDA LHR

W.E CODE=4 BALANCE UNITS=1829 EPF NO.=61030
COE Cr: 7335.85CR UNITS Cr: 445CR
TARIFF: A-1b(03)T

LOAD: 5

REFERENCE
NO:
17 11242 1445300U

OCT 15

S-3477

3473472

METER READING
TARIFF

READING
22 OCT 15

METER NO: Feeder:

CUSTOMER
ID:

Off
Peak

CURRENT PREVIOUS

2931

- 2571

X MF =
NITS

Sub Division:ISLAMPURA
Division:

0.000

4,695

X 1 = 360

15.000
=

SAMANABAD

GOP PRICETOTAL ELECTRICITY LESCO CHARGES

COST

NOTICE:
Peak
760
- 675
X 1 = 85
The Pending
Surcharges DS= Rs.
SUR, UOF, NJS and
EQ are being
NEPRA - GOP
= GOP
X UNITS
= 3,420
charged in twelve Tariff
SUBSID
Tariff
(12) equal monthly
Y
Installments under
= 1,275
X 360
the decision of
9.500
0.000
9.500
Supreme Court of
=
Pakistan
X 85
15.000
-

NATIONAL TOWN

4,694.96
TAXES & OTHERS

FPA
18.56

E-DUTY 70.43
GS-TAX 1,070
NJ-SUR 44.5
FC-SUR 191.35
TR-SUR 1,335

TOTAL =
2,711.28
Total = 4,676.4

METER READING

CURRENT
BILL

7,387.68 =

BILL HISTORY

ARREARS/A 1 /
GE

4,676.4 +

2,711.28

TOTAL PAYABLE
Rs. 53
LAST
DATE:
UNITS:

10 NOV 15
445

146
%
OCT-14

L.P. SURCHARGE
LATE PAYMENT

MONTH

UNITS

BILL

ADJ.

PAYMENT

OCT-14

181

19

19

NOV-14

77

DEC-14

129

11

11

JAN-15

127

FEB-15

82

MAR-15

52

-2

APR-15

199

15

15

MAY-15

1096

201

201

JUN-15

496

83

83

JUL-15

69

16

16

AUG-15

602

99

99

SEP-15

655

61

61

Rs. 53

For Electricity Supply Failure(042) 118 04237171547,

Contact
03470015852, 03470016852
For other
Complaints
SDO: 03470011242
XEN:
04237599204/03470011240

For Electricity
Theft Contact
042-99204798

MCO: 26-JAN-2015
BILL ADJUSTMENT(IMPLEMENTED IN ARREARS): 1

"SAY NO TO CORRUPTION"

REFERENCE
NO:

CUSTOMER ID:

17 11242 1445300U

MOBILE
NO.

3473472

TOTAL PAYABLE

BILL MONTH

Rs. 53

OCT 15

LATE PAYMENT

DUE DATE

Rs. 53

10 NOV 15

BILL NO:
220020

WEB GENERATED BILL

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f
E
x
p
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Acrobat
(PDF) file
r
t

REFERENCE
NO:

CUSTOMER ID:

17 11242 1445401U

MOBILE
NO.

3473474

TOTAL PAYABLE

BILL MONTH

Rs. 107

SEP 15

LATE PAYMENT

DUE DATE

Rs. 116

12 OCT 15

BILL NO:
220450

WEB GENERATED BILL

of

E
x
p
or
t

REFERENCE
NO:

CUSTOMER ID:

17 11242 1445300U

MOBILE
NO.

3473472

TOTAL PAYABLE

BILL MONTH

Rs. 53

OCT 15

LATE PAYMENT

DUE DATE

Rs. 53

10 NOV 15

BILL NO:
220020

WEB GENERATED BILL

REFERENCE
NO:

CUSTOMER ID:

17 11242 1445401U

MOBILE
NO.

3473474

TOTAL PAYABLE

BILL MONTH

Rs. 114

OCT 15

LATE PAYMENT

DUE DATE

Rs. 124

10 NOV 15

BILL NO:
220022

WEB GENERATED BILL

KH TARIQ MEHMOOD
DIL KUSHA PARK SANDA LHR
W.E CODE=4 BALANCE UNITS=1629 EPF NO.=61030
COE Cr: 3296CR UNITS Cr: 200CR

WEB GENERATED BILL

REFERENCE
NO:

CUSTOMER ID:

17 11242 1445400U
TOTAL PAYABLE
Rs.

3473473

220021

BILL MONTH
1,107

OCT 15

LATE PAYMENT

DUE DATE

Rs. 1,187

10 NOV 15

MOBILE
NO.

BILL NO:

WEB GENERATED BILL

SHAHID MUNEER S/O MUNEER AHMAD

WEB GENERATED BILL

648-FAISAL STREET DILKHUSHA PARK ISLAM PURA LHR

TARIFF: A-1a(01)

LOAD: 3

REFERENCE
NO:

17 11242 1445401U

NOV 15

METER NO: Feeder:

CUSTOMER
ID:

S-29883 Sub Division:ISLAMPURA

3473474

Division:

METER READING
TARIFF

X MF =
NITS

CURRENT PREVIOUS

READING

1872

24 NOV 15

NOTICE:
The Pending
Surcharges DSSUR, UOF, NJS and NEPRA - GOP
Tariff
SUBSID
EQ are being
Y
charged in twelve
(12) equal monthly
2.000
Installments under 4.000
=
the decision of
Supreme Court of
Pakistan

SAMANABAD

GOP PRICETOTAL ELECTRICITY LESCO CHARGES

COST

88

- 1828

NATIONAL TOWN

87.68

X 1 = 44

TAXES & OTHERS

E-DUTY 1.32
GS-TAX 15

= GOP
Tariff

= Rs.

X UNITS

= 88

2.000

X 44

Total = 87.68

METER READING

CURRENT
BILL

104

BILL HISTORY

ARREARS/A
GE

87.68

TOTAL = 16.32

16.32

TOTAL PAYABLE
Rs. 104
LAST
DATE:

10 DEC 15

UNITS:

44

13%
NOV-14

L.P. SURCHARGE 9
LATE PAYMENT

MONTH

UNITS

BILL

ADJ.

PAYMENT

NOV-14

39

74

74

DEC-14

43

102

102

JAN-15

41

97

97

FEB-15

22

89

89

MAR-15

50

118

118

APR-15

38

90

90

MAY-15

45

107

107

Rs. 113

For Electricity Supply Failure(042) 118 04237171547,

Contact
03470015852, 03470016852
For other
Complaints
SDO: 03470011242
XEN:
04237599204/03470011240

For Electricity
Theft Contact
042-99204798

Authority may 1st consider appointment or

otherwise as proposed at para 4(b)(1)
proposal made at para 4b(2) may be
considered later keeping in view overall
income and expenses.

Authority may approve the Minutes of

Bipartite Meeting/Decisions of Bipartite
meeting held on 05.01.2016 with CBA and
additional establishment budget in the
respective wing to meet the additional
expenses mentioned at para 4(i).