GSMC 2014

Global Summit on
Management Cases

WORKPLACE DEVIANCE: A CASE OF ABSENTEEISM AT

BHARAT PETROLEUM CORPORATION LIMITED (BPCL)*
ABSTRACT
This case study seeks to addresses the issue of deviance. Through a situation highlight of chronic absenteeism
at the Coimbatore Liquefied Petroleum Gas (LPG) bottling plant of the Bharat Petroleum Corporation
Limited (BPCL) this case study places the spotlight on the controversy, whether the organizations should be
welfare driven or performance driven?

Pedagogical Objectives

To understand the areas where vigilance and non-vigilance intervention is required in an organization

In case of deviant behaviour, how can the HR handle the situation keeping in mind the interest of the
company

To understand the thin line where employee welfare should not cross roads with performance and how
to make a decision

Case Positioning and Setting

The case study is suitable for MBA and Executive MBA in Human Resource Management to address:
The issue of Deviance at Workplace Labour Laws and Regulations Vigilance, treatment of deviant
behaviour

* GSMC 2014, IIM Raipur

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