Script for Assessment

Good morning everybody!

My name is JOANNEH GLYNN L. LOPOY, I am an accredited competency assessor for Computer
Systems Servicing NC II.
I would like to acknowledge the presence of Mrs. Faviana A. Abuso our Tesda representative.
You dont have to worry about her presence, she will not assess you. He is just here to observe
the conduct of competency assessment in accordance with the prescribed competency
assessment methodology and procedure.
Before we start, let me first check the attendance. Please present to me your admission slip once
your name is called.
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I have here with me your accomplished self-assessment guide. This is an indicator that you can
perform the task required on this qualification.
So were here this morning for the conduct of national assessment in Computer Systems
Servicing NC II. The purpose of this assessment is for licensing and certification.
Todays assessment will focus on the core competencies namely;
Install and configure computer systems
Set-up Computer Networks
Set-up Computer Servers
Maintain and Repair Computer Systems and Networks

For our assessment procedure you will undergo written examination, skills demonstration, and
oral questioning.
You will be rated based on your performance against the standard performance criteria for the
purpose of making the evaluation consistent and fair among all the candidates.

For those who want to use the comfort room for some personal necessity, please do it now
because you are not allowed to go out the assessment venue once the assessment formally
starts.
Cellphones should be turn off in or be set on silent mode.
During the interview if there are any questions that you cannot understand, please inform me so
I can translate it in your dialect for your convenience.
After the assessment you have the right to know whether you pass or fail the exam.
Do you have any questions or clarification? If none I will now distribute the competency
assessment agreement sheets. Please accomplish this and affix your signature at the bottom.
Give specific instructions.
Part I of our assessment will be the written examination.
Part II is the demonstration. You will demo on how to (give the specific task to perform and inform
where to get the tools and equipment)
Part III is oral questioning
Any questions? clarifications? If there are no more questions, we will start now.
Let us now have our written exam, you are given 45 minutes to answer.
Pass your paper.
For our demonstration, lets now proceed to the demonstration area. All the tools and equipment
needed to perform the task required are there. Be sure to return it after finishing the task
required.
(Assessor monitors the assessment)
Since were done with the demonstration, we can have the oral questioning. First to have the
interview will be candidate # 1, it is based on the numbers in your attendance sheet.
Candidate # 1 come here, the rest will wait at the waiting area. Wait for your number to be
called.
(Conduct Oral Questioning)
Since were done with the interview, we can have the feedbacking.
(Feedbacking should be done individually)
Giving feedback:
Mr. Cruz, you have done the task within the required standard of the qualification. You were
found out to be competent. Congratulations! Kindly affix your signature in this CARS
( Competency Assessment Result Summary)
Give the candidates copy of CARS. You can get your national certificate from TESDA provincial
office located at the second floor Landbank at Poblacion Mambajao Camiguin.

Ms. Dal, you have passed successfully the written examination, in fact you got the highest score.
But sad to say, you were not able to carry out the demonstration of skills in accordance with the
performance criteria especially on the unit of competency ____________________, you were found
not yet competent. But dont be frustrated, all you need to do is to review and practice the
activities related the competency requirement of the qualification. You come back after a month
for reassessment or when you feel confident enough.
ASSESMENT TOOL

QUALIFICATION: Computer Systems Servicing NCII

UNIT OF COMPETENCY: MAINTAIN AND REPAIR COMPUTER SYSTEMS
AND NETWORKS

DIRECTIONS: Do not write anything on your test paper. Read questions carefully. Write the
letter of your answer in your answer sheet.

MULTIPLE CHOICE:

1. Without an effective ________, the CPU can overheat and cause damage to both CPU and
the motherboard.
a. Cooling Fan
b. Heat Sink
c. Motherboard
d. All of the Above
2. Before adding and removing any other system components, make sure that you unplug
your _________.
a.
b.
c.
d.

Motherboard
UPS
Power Supply
All of the Above

3. Failure to do so may cause damage to your motherboard and in the _________.

a.
b.
c.
d.

Solar System
System Component
Shoot System
None of the Above

4. Installing drive means to _________________________.

a. Install OS and application software
b. Install keyboard, disk drive and operating system
c. Install the hard disk drive, floppy, CD ROM, CD-RW or DVD
d. Install the printer, scanner and monitor

5. When
a.
b.
c.
d.

we install
Enter the
Enter the
Enter the
Enter the

the power supply we, ________________.

power supply at the rack on the left of the casing.
power supply at the rack on the front of the casing.
power supply at the rack on the back of the casing.
power supply at the rack on the right of the casing.

6. To test the computer, insuring that it meets the necessary system requirements we need
to?
a.
b.
c.
d.

Boot Up Computer
Heat Up Computer
Warm Up Computer
All of the Above

7. What we need to do to remove static charge before going to start assembling/

disassembling computer?
a. Use anti-static bracelet
b. Touch the metal surface in the chassis
before handling components to
remove static charge.
c. A and B
d. A only
8. Before starting the ________, read carefully the documentation and procedures on any
hardware and software settings that may be required.
a. Inspection
b. Installation
c. Intonation
d. None of the Above
9. Computer Technicians need not to have strong oral communication skills for they only
repair computers.
a. Yes, they can just have film viewing needing not to have oral communication
b. No, strong oral communication helps develop good communication between the
teacher and the student
c. Yes, they dont need it anyway
d. Yes, they can have their students learn it by themselves
10. Anyone can perform a planned installation as long as he knows it.
a. Yes, we can learn through experience
b. Yes, we can learn installation in the internet
c. Yes, we can just view on installation in youtube
d. No, they must undergo training
11.To ensure readiness before assembling computer we need to?
a. Prepare necessary materials like installer, equipment and tools
b. Use anti static bracelet
c. Boot the computer
d. Warm up the computer
12.What
a.
b.
c.

software tells the CPU what to do, a more common term is Operating System (OS).
Application Software
System Software
Programming language

d. None of the above

13. What do you call a device converts computer output into display images?
a. Floppy disk
c. Printer
b. Monitor
d. Processor
14.It is a
a.
b.
c.
d.

kind of System software.

Linux
Database program
Word processor
Spreadsheet

15.If you
a.
b.
c.
d.

want to enhance your computers capabilities, which would you install?

Monitor
Sound Card
Speaker
Video Card

16. The system unit is the part of the computer which is responsible for accepting and
processing the data brought in by the input devices. It also responsible for
________________.
a. Sending and receiving data over telephone lines to and from computers.
b. Connecting port from the main circuit board to a peripheral device such as a
keyboard, a printer or a video monitor
c. Passing the resulting information to the users via the output devices.
d. All of the above
17.What part of the main circuit board would you connect a peripheral device such as
keyboard, printer or video monitor?
a. The Bus
c. Expansion Slot
b. Port
d. Cable
18.What software is designed and written to perform specific personal, business, or scientific
processing tasks, such as payroll, processing, human resource management, or inventory
management.
a. Application Software
b. System Software
c. Programming Software
d. None of the above
19.What application software that simulate a paper divided into rows and columns, where
values can be placed.
a. Word processor
b. Spreadsheet
c. Presentation software
d. Database programs
20.Computer Games are programs that simulate real games or provide entertainment and
adventure to users, example is/are_____.
a. Solitaire
b. Clash of Clans
c. Candy Crush
d. All of the above
21.What application program will be used to input document?
a. Word processor

b. Spreadsheet
c. Presentation software
d. Database programs
22.It is done to test the computer system.
a. POST
b. BIOS
c. RAM
d. ROM
23.Why it is recommended not to plug directly the computer to the outlet and use UPS
(uninterruptible power supply)?
a. To prevent your system from being damaged
b. To save your work and properly shut down your system
c. Both A and B
d. A only
24.How do we Identify computer symptoms and defects?
a. Do testing Procedures
b. Do primary procedures
c. Check the manual
d. Do nothing
25.What to do if booting system is not arranged?
a. Adjust Boot settings
b. Go to BIOS settings
c. Exit BIOS settings
d. None of the above

Answer Key

1. A
2. C
3. B
4. C
5. C
6. A
7. C
8. B
9. B
10.D
11.B
12.A

13.B
14.A
15.D
16.C
17.B
18.A
19.B
20.D
21.A
22.A
23.C
24.A
25.A