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Login: shawking2101@gmail.com
Password : linkedin2016
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Login: shawking2101@gmail.com
Password : linkedin2016
Name : StephEN
my.agent.214@cncdata.com-Kasa5796
LHDN-55215000
msrag8233
bensam
numpueng
___________________________________________________________________
28/1/16
91-9880888371
Vinayak Baddi
7 3rd Floor, 4th Cross,
1st Main, Sri Venkateswaran Layout,
Munnekollal Village, Marathahalli Post,
Bangalore, 560037, Karnatak, India.
031209643953-Sn-Surface Pro 3-created new order
01431644353
056741544353
roger lui
rlui@kbquest.com
KBQuest Hong Kong Limited
11th Floor Chao'S Building
145 Bonham.Strand
Sheung Wan, Hong Kong-created
John
0169464238-hung up
Andreas
03-unable to add predict symbol
Weining lee
85268429676
chow yei ching
520 The University of Hong Kong
Pokfulam Road Hong Kong-created new order
Marshall-not afffected
_________________________________________________________________________
29/1/16
043765350453
Loo KOk Soon
016-5401826
B-11-3, Danau Murni Kondominium
Jalan 109F, Taman Danau Desa,
58100 Kuala Lumpur
Tarek Mando

0174141677
tmandou@msn.com
Ist SN-Non Affected
167928243553
03A-02, 1 Jelatek Condo,
Jalan jelatek Setiawangsa,
53200 Kuala Lumpur
_____________________________________________________________________________
1/2/16
Kenny
65-98539909
Kenny.poh@intercallapac.com
Intercall HK Limited
Unit 1510 The Central 99
Queens Road Central
Central HK
Surface Pro 3
PIc-Alex Wong
852-37965420
alex.wong@intercallapaac
_______________________________________________________________________________
2/2/16
037502443553
Lee Chun KIat
6281585503357
8 Persiaran kuala kangsar
Ipoh Perak 30010
Surface Pro 3-create order
________________________________________________________________________________
_
3/2/16
No calls
________________________________________________________________________________
_______________
4/2/16
Low gin seng
0122819008
No. 21, Jalan Industri USJ 1/5, Taman Perindustrian USJ 1, 47610, Subang Jaya
Mobile Phone: 016-322 2077
Mobile Phone: 016-918 7189
VINCENT 017-6741363
________________________________________________________________________________
__________________________________________________________________
5/2/16
Trevors
012695045
________________________________________________________________________________
________
10/2/16

247632431953
0123699373
Lee Chee Kong
8 jalan prima saujana 5/4
saujana villa
kajang 43000
______________________________________________________________________
12/02/16
1.Kevin steel-complaint nvr rcvd parts
2.Raymond Ang
6591598023
023332150253
037567752353
037216253153
- Autodesk Asia Pte Ltd
No.3 Fusionopolis Way, Symbiosis
Level 10-21 138633
Singapore
________________________________________________________________________________
__________
15/2/16
Teh Hang Chuan
0173503871
057053144153
Atlantis Systems Sdn Bhd
100.3.041 129 offices Block J
Jaya One, No.72 A, Jalan Universiti ,
Seksyen 13 46200 Petaling Jaya, Selangor
___________________________________________________________________
16/2/16
Marcus
0351016618
Nvr rcvd parts-5/2/16
___________________________________________________________________________
17/2/16
C P Cheong
0165565521
1.030255643253-affected
2.067390343353-affected
3.000770743953-affected
4.056184445053-affected
cp.Cheong@klk.com.my
Taiko Plantation Sdn Bhd
Wisma Taiko No.1,
Jalan Sp Seenivasagam,
30000 Ipoh, Perak
__________________________________________________________________________
18/2/16-0 calls

015226543453
003780343253852
__________________________________________________________________________
19/2/16
1.Beryl Chow
85239065966
005906152553-surface pro 3
3rd Flr Beverly Hse
93-107 Lockhart Road, HK
2.Yau Book wee
165185243553-Surface 3
Caller contact Number : 0123995989
Putrajaya Perdana Berhad
3rd Floor No.5, Jalan P16
Precinct 16, Putrajaya
c Wilayah Persekutuan
03-88868888-pic : Mr Au Yeong
_______________________________________________________________________
22/2/16
1.Beryl Chow-nvr rcv parts
2.Microsoft ssl-check status
3.Hafizuan-03-90582244-ALAM EKSPLORASI (M) SDN BHD
16-(15 affected 1 non affected)-outbound-change requested
mr rishi direct line -0122374294/06-3158875-21 units(19 affected n 2 non-affecte
d
________________________________________________________________________________
_________
23/2/16
1.HK-Line cut off
2.Mr Kevin-HK-852-61006746-check status
________________________________________________________________________________
________
24/2/16
Mr.Tan Beng Watt
012-2048459
27/1/16 - service request no : 1324294023
A-3-1 Villa Banyan 49 Jalan Awan Jawa Taman Yarl
58200 Kuala Lumpur
own user 022722645053
AFFECTED
Model#: Surface Pro 3
Serial#:022722645053
RegID:WEB
Source:WEB
have been created again online
________________________________________________________________________
25/2/16
1.Mr Ed frm SSL-ask to create order wl cb
2.Fong Ching Hoong

024026744053
0102205878
surface 3
dominicfong8@hotmail.com
Coy: Platinum Symphony Sdn Bhd
Suite 3-1 Menara RA
No.18, Jalan Dataran SD2
Dataran SD, PJU 9
Bandar Sri Damansara
52200 Kuala Lumpur
Office num : 03-62809633
3.Wong Kok Jong
0166963727
023362544053
024026744053
pswong@platinumsymphony.net
Coy: Platinum Symphony Sdn Bhd
Suite 3-1 Menara RA
No.18, Jalan Dataran SD2
Dataran SD, PJU 9
Bandar Sri Damansara
52200 Kuala Lumpur
Office num : 03-62809633
_____________________________________________________________________
26/2/16
1.Effon Khoo-escalated other
012-3379488
026909243853-Surface Pro 3
026909243853-microsoft send email
31 Jalan Bukit Desa 1
Taman Bukit Desa
58100 Kuala Lumpur,WP
TNT-Quantuim Solution SDn Bhd-rcvd 2 day ago..parts was damaged.Call SSL but SSL
said call recall number
Customer already received the replacement AC power cord 2 days ago.He wants a se
cond replacement as he found the AC power cord was damaged when he received it.H
e was directed by Microsoft Surface Support line to call us to get a second repl
acement. He was unhappy
2.Mani Narayanan-requested
852-93178725
016230250453-Surface 1/2
Flat 10H Block 1
Seaview Crescent
8 Water Front Road
Tung Chung Hong Kong
Customer complaint after more than 3 weeks he still did not received his AC powe
r cord replacement. Customer received email from Microsoft on 1/2/16 informed th
at he is eligible for replacement of AC power cord. He created online order on 1
/2/2016. He received email on the same day from microsoft that his AC cord has b
een shipped. Customer called Microsoft Hong Kong Support Line who transferred th
e line direct to us to check customer status of his shipment. Customer tracking
number in Fedex was invalid.
Customer request Microsoft to expedite his shipment of AC power cord as soon as
possible.
3.Yau Boon Kwee

0123995989
041491244853-Surface Pro 3-Affected
041493744853-Surface Pro 3-Affected
042887644853-Surface Pro 3-Affected
Bitlink System Sdn BHd
A-6-1 Jalan 2/142A
Megan Phonex,
Off Jalan Cheras Km 10
56000 Kuala Lumpur
Office number : 03-91001636
Email Address : bkyau@bitlink.com.my
4.Yong Tan.Check status.create online-16/2 n email rcvd shipped 22/2
0122059663
No.5, Jalan 5/149K
Seri Petaling,
57000 KL
________________________________________________________________________________
_
29/2/16
1.Mr.Loo Seow Beng
6012-3398452
PELIKAN INTERNATIONAL CORPORATION BHD
NO9 JLN PEMAJU U1/15 SEKSYEN U1 HICOM GLENMARIE INDUSTRIAL PARK
40150 SHAH ALAM SEL
SURFACECUSTOMER SUPPORT
sbloo@pelikan.com.my
055655245053
AFFECTED
Model#: Surface Pro 3
Serial#:055655245053
RegID:537685
Source:Indianapolis US
comericial
2.mr.John - would like speak with Ms.Bavani
85291838436
3.Helen Pang at Alphamedic Systems Sdn Bhd regarding Inquiry ID 7149 for :Company Name: MELAKA STRAITS MEDICAL CENTRE SDN BHD
Contact Person: P.Rishi Pillay (MIS Executive)
They should have been informed that Serial
No. 015226543453 and 003780343253 are both
non affected, therefore only 19 replacements
out of 21 serial numbers supplied
______________________________________________________________________________
1/3/16
1.Lynch
852-53617170
11/2-rcvd email-shipped-fedex tracking num not valid-refused to give details n
given SSL num.
2.Tang Kai ngie-created new order
010-881842
028233345153-surface pro 3

tntang@alphamatic.com.my
Alpha Matic System Sdn bhd
48-01 Jalan Molek 2/3
Tmn Molek 81100 JB
3.Angel-Call n check status
4.Thoo POh Wai-created new order
012-2799647
027443143953
pohwai.thoo@hilti.com
Hilti Asia It Service Sdn. Bhd
Level 7-01, Symphony House,Pusat Dagangan Dana 1,
Jalan PJU 1A/46,47301 Petaling Jaya
Office Number: 03-50215507
_____________________________________________________________
2/3/16-0 Call
____________________________________________________________________
3/3/16-0 call
_________________________________________________________
4/3/16-1 call
____________________________________________________
7/3/161.Yau Thi Hang-check status
852-925730008
________________________________________________________________________________
______________
8/3//16
1.(a)Kumaresan AL Ganesan-Created
kumaresan.ganesan@cimaglobal.
0377230345/019-2281150
870 815 347 897
1.062913744153-Affected
2.009493344053-Affected
3.029989544153
CIMA Sdn Bhd
CIMA-SE-Asia
Lot 1.05 Level 1,
KPMG Tower, 8 First Avenue,
Bandar Utama 47800 PJ
009484344053-Affected
009404444053-Affected
(b)Chartered Institute Of Management Accountants
356 Elvitigala Mw,Colombo 05 Sri Lanka
PIC: Chamara
94-11-2503880 Ext212
2. Outbound-Mr Tony Chan
_________________________________________________________________
9/3/16
1.Vance
made online.email-created
852-28650707
852-95883611

015214131853-Surface Pro
Flat 2316 Hin Kwai House
Hin Keng Estate
Shatin New Territories Hong Kong
2.Ganesan Theviannan-created
0122731460
ganesan@publicbank.com
1.0352112506532.035273150653
Public Bank Berhad
No.1, Jalan Air Hitam, Kawasan Institusi,
Bandar Baru Bangi
43000 Kajang, Selangor
__________________________________________________________
10/3/16
1.Rolly Bantan-POP
016-3346698
warranty@srkk.com
Sistem RKK Sdn Bhd
Wisma Ken-rich 2nd Floor
Lot 3, Jalan Halba 16/16
Seksyen 16, 40000 Shah Alam
2.Samuel Chan-Check status
852-92362676
Email 27/2-Fedex-invalid
___________________________________________________________
11/3/16
1.Rolly Bantan-requested
OB-serial replaced-046770450653 only 12 units need to replace.
1.zaharah@bursamalaysia.com
2.habib@bursamalaysia.com
2.Anthony Yiu-check status-given ssl hk num
852-98822670
047656744253
3.Loo Seow Beng-check status
012-3398452-req-29/2
________________________________________________________________________
14/3/16
1.Call drop
2.Sheraton-online-check status
852-60519888