POTPOT CORPORATION

San Pascual, Batangas City

722-4627/ 984-2216
March 14, 2012

Roxanne Hernandez
Noble St.
Batangas City
Dear Ms. Hernandez:
Please accept my apology for the incorrect delivery of the book. It was our mistake.
The paperback of Kyousoke Motomi entitled Dengeki Daisy Volume 9 that you originally
purchased was delivered today. You should receive it this afternoon.
We value your trust that we hope you find this action satisfactory.
In addition to this, I have instructed our accounting department to credit your account, as
there is no excuse in the mistake made. This will reflect the 10% discount that is routinely
applied to this sort of inconvenience.
Yours truly,

Naomi Angeli Paglinawan

Director, Administrative Services