Mhala Pookela for Hale Huakai

Our Hales Cause: We provide safe and memorable ocean experiences for our
guests
Our Hales Guiding Hawaiian Values
Hawaiian Value
Hookipa
Kuleana

Meaning
Our hale doors are open for all who visit
We take responsibility for our guests
safety and enjoyment
More knowledge gained is more
knowledge shared
We maintain a harmonious relationship
with co-workers and guests and
environment

Imi Naauao
Lkahi

Our Hales Code of Coduct:

Code of Conduct
Be on time and prepared for your shift
Communicate important information with coworkers, supervisor, and guests in a clear and
timely manner
Ensure all equipment required for your shift is clean
and serviceable prior to its use
If possible, make an effort to memorize guests
names prior to greeting them for their activity.
Greet guests with warm aloha and mahalo when
departing HH
Maintain a tidy working environment
Make good use of time and be industrious
Exercise patience with co-workers and guests
Be alert to dangerous ocean and wind conditions
Always strive to learn more, and to pass on
knowledge to others
Speak honestly but with tact

Corresponding Hawaiian
Value(s)
Kuleana
Lkahi
Kuleana
Hookipa
Hookipa
Kuleana, Lkahi
Kuleana
Hookipa, Lkahi
Hoonaauao, Kuleana
Hoonaauao
Lkahi, Hookipa

Trust in others efforts, and be dependable

Lkahi

Finish the job. Leave no task incomplete

Kuleana

Take are of all Hale HuakaI equipment

Kuleana

Exhibit and inspire environmental stewardship

Kuleana

Be familiar with all Hale Huakai and Kanapali

Beach Hotel internal policies and procedures
Keep informed on all FIT and group check-ins and
departures

Kuleana, Hoonaauao
Hookipa, Kuleana

Elder and Konohiki Leadership Cause: Whats the cause of each persons
leadership? Whats the focal point of our work? Whats the primary intent of his/her
leadership? Example: To motivate / To support
Name
Iokepa Naeole

Sales AlakaI
(Paige)
Sales AlakaI (Hk)

Sales AlakaI (Hk)

Beach Alakai (Mau)

Beach Alakai (John)

Beach Alakai (Kent)

Cause
To lead, train, and inspire Hale
HuakaI staff to provide safe and
memorable experiences
To facilitate the sales of activities
that will ensure sustainability of our
hale
To facilitate the sales of activities
that will ensure sustainability of our
hale
To facilitate the sales of activities
that will ensure sustainability of our
hale
To prepare for and to facilitate the
safe and memorable ocean
experiences
To prepare for and to facilitate the
safe and memorable ocean
experiences
To prepare for and to facilitate the
safe and memorable ocean
experiences

Hawaiian
AlakaI ; to lead

Hoomau ; to sustain

Hoomau ; to sustain

Hoomau ; to sustain

Hookuleana ; to be
responsible
Hookuleana ; to be
responsible
Hookuleana ; to be
responsible

Beach Alakai
(Branden)

To prepare for and to facilitate the

safe and memorable ocean
experiences

Hookuleana ; to be
responsible