Dell OptiPlex 9020

Dells most powerful commercial desktop ever, the Dell OptiPlex 9020 is the worlds most
manageable Intel vPro enabled desktop and delivers leading-edge reliability and security.

Most manageable desktop

Manage and maintain your OptiPlex 9020 with ease with

the latest Intel vPro systems management iAMT 9.x, which
helps deliver seamless management even when systems are
offline.Update once with Dells unique extension for one-tomany remote BIOS management and simplify management
with image commonality across form factors.
Confidently safeguard data with Dell Data Protection
software for advanced authentication and encryption, Dell
Protected Workspace software for protection against the
latest malware, Trusted Platform Module (TPM)2, encrypted
hard drive options, and optional biometric authentication
peripherals. Physical lock slot and optional lockable port
cover and desk mount further help protect your system.
Dell OptiPlex long lifecycles, managed transitions, and
ImageWatch advance look at software and hardware
changes help ensure long-term stability so you can
confidently plan for the future. The OptiPlex desktops are
easy to service and maintain with color-coded highlight
tool-less accessible system components and grip points
(MT/SFF/USFF).
Rely on Dell Services to configure, deploy, manage, and
support your OptiPlex desktops for their entire lifecycle,
including reselling or recycling when they reach end of life.

Oustanding reliability

With a robust chassis that has undergone intense Highly

Accelerated Life testing, the OptiPlex 9020 is designed
for ultimate durability and reliability. Components and
assembled systems are tested in order to simulate years of
usage and deployments in tough conditions.
The OptiPlex 9020 is designed to seamlessly integrate
into the office environment. Choose from four different
chassis: mini-tower (MT), small form-factor (SFF), ultra small
form-factor (USFF), and the new 9020 All-in-One (AiO) for
optimized desk space and maximum performance.
Dell OptiPlex desktops are engineered to respect our planet
and offer servicesthat help minimize energy consumption
and enable recycling. Dell provides select BFR/PVC-free
configurations1 and recyclable packaging, and OptiPlex
systems have a post-consumed recycled plastic enclosure
and offer highly efficient power supply options.

Workforce productivity

Empower your workforce with Dells most powerful

commercial desktop ever. Users can power through their
day with up to the latest Intel Core i7 processors,
choice of hard drive, SSD or hybrid drives, high-speed
memory options, and optional discrete graphics.
Users can connect and communicate with colleagues around
the world with wireless connectivity options, microphone and
headset mini-jacks for voice-over-IP, and Microsoft Lync for
optimal video conferencing.
Maximize productivity with intuitive design features that adapt
to unique work styles, including support for up to three digital
native monitors and up to four front or side USB ports.
Equip yourself with the tools to get the most out of your
system with Dells recommended accessories.

Integrated Solutions

Protect your data from device to the cloud with Dell

Data Protection | Encryption4, a single solution to protect
data on PCs, mobile devices, tablets, external media, and
public cloud storage. Remotely manage encryption and
authentication policies from a single console, and simplify
compliance with one-touch preset policy templates. Datacentric encryption is quick and easy to deploy, and it wont
interfere.
Dell systems management solutions help you simplify
management, automate processes, and reduce costs. Save
time with Dell automation tools to streamline deployment
and configuration, and efficiently monitor, inventory and
update your systems with deep integration into Microsoft
System Center and Dell KACE consoles. Dell also offers
KACE4 appliances to help seamlessly manage endpoints, or
Dell Services can help define and implement the right client
management solution for your unique needs.
Dell OptiPlex desktops can also serve as high-performance
endpoints within virtual desktop environments. Dell Cloud
Desktop diskless solution enable to secure data in a central
location, eliminating risk of loss and help prevent theft of
sensitive data. It provides a seamless computing experience
with fast log-in, application consistency and performance is
consistent and reliable, because all applications run locally on
the Dell Cloud Desktop.

Feature

9020 MT/SFF/USFF Technical Specification

Processors4

Intel 4th generation Core i7/i5 Quad Core, Core i3 Dual Core and Pentium Dual Core

Chipset

Intel Q87 Express Chipset

Operating System Options

Microsoft Windows 8 Standard 64-bit, Microsoft Windows 8 Pro 64-bit

Microsoft Windows 7 Home Premium SP1 (32/64 bit), Microsoft Windows 7 Professional SP1 (32/64 bit), Microsoft
Windows 7 Ultimate SP1 (32/64 bit)
Ubuntu (select countries)

Graphics Options5

Integrated Intel HD Graphics 4600; supports optional discrete graphics solutions from AMD and nVidia

Memory5,6

Up to 4 DIMM slots (2 for USFF); Non-ECC dual-channel 1600MHz DDR3 SDRAM, up to 32GB (16GB for USFF)

Networking

Integrated Intel I217LM Ethernet LAN 10/100/1000; supports optional PCIe 10/100/1000 network card, optional wireless
802.11n card
Note: the integrated Intel connection is required to support Intel vPro Technology

I/O Ports

4 External USB 3.0 ports (2 front, 2 rear) and 6 External USB 2.0 ports (2 front, 4 rear, except USFF 4 rear only) and 2 Internal
USB 2.0 (MT only); 1 RJ-45; 1 Serial; 1 VGA; 2 DisplayPort; 2 PS/2 (MT/SFF only); 2 Line-in (stereo/microphone), 2 Line-out
(headphone/speaker)

Removable Media Options

Supports optional optical disc drives and media card reader options

Hard Drives7 Options

Hard Disk Drives: up to 1TB

Supports Hybrid, Opal SED FIPS, and Solid State Drive
RAID 0 & 1 support on select configurations
No Hard Drive Supports Dell Cloud Desktop diskless option

Chassis

Recommended
Accessories

Minitower (MT)

Small Form Factor (SFF)

Ultra Small
Form Factor (USFF)

Dimensions
(H x W x D)
Inches/(cm)

14.2 x 6.9 x 16.4 /

(36.0 x 17.5 x 41.7)

11.4 x 3.7 x 12.3 /

(29.0 x 9.3 x 31.2)

9.3 x 2.6 x 9.4 /

(23.7 x 6.5 x 24.0)

Min. Weight (lbs/

kg)

20.68 / 9.4

13.2 /6.0

7.26 / 3.3

Number of Bays

2 internal 3.5
2 external 5.25

1 internal 3.5
1 external 5.25 (slimline)

1 internal 2.5
1 external 5.25 (slimline)

Expansion Slots

1 full height PCIe x16

1 full height PCIe x16 (wired x 4)
1 full height PCIe x1
1 full height PCI

1 half height PCIe x16

1 half height PCIe x16 (wired x 4)

1 miniPCIe connector

Power Supply8
Unit (PSU)

Standard 290W PSU Active PFC or

optional 290W up to 90% Efficient
PSU (80 PLUS Gold); Active PFC

Standard 255W PSU Active PFC or

optional 255W up to 90% Efficient
PSU (80 PLUS Gold); Active PFC

200W up to 90% Efficient PSU (80

PLUS Gold); Active PFC

Monitors:
Dell UltraSharp series - Award-winning high-performance monitors and ultrawide viewing, from 21.5-30
Dell Professional series monitors available from 17-24
Dell Single Monitor Arm and Dual Monitor Stand
Keyboards: Dell USB Entry Keyboard, Dell Multimedia Pro Keyboard, Dell Smart Card Keyboard
Mouse: Dell USB Optical Mouse, Dell Laser Mouse
Audio Speakers: Internal Dell Business audio speaker, Dell 2.0 and 2.1 stereo speaker systems available; Dell sound bar for select
flat-panel displays.

Security Options1

Trusted Platform Module6 (TPM) 1.2, Dell Data Protection|Security Tools, Dell Data Protection|Encryption, Chassis lock slot
support, optional Chassis Intrusion Switch, Setup/BIOS Password, I/O Interface Security, optional Smart Card keyboards, Intel
Trusted Execution Technology, Intel Identity Protection Technology, Intel Anti-Theft Technology, Dell Secure Works, BIOS
support for optional Computrace7

Systems Management
Options10

Intel vPro Technology (iAMT 9.0) ) including Dell unique vPro extensions; Intel Standard Manageability; No Out of Band
Systems Management

Environmental,
Ergonomic, & Regulatory
Standards

Environmental Standards (eco-labels): ENERGY STAR 5.2 qualified, EPEAT Registered14, CECP, WEEE, Japan Energy Law, South
Korea E-standby, South Korea Eco-label (for SFF/USFF only), EU RoHS, China RoHS
Other Environmental Options: Carbon Off-set; Asset Resale and Recovery Service.
BFR/PVC Free configuration1 available in select regions. Please see your local representative or dell.com for specific details.

Warranty

Limited Hardware Warranty11; Standard 3-year On Site Service after Remote Diagnosis12 (3-3-3); Optional 3 year Dell ProSupport
offers premium support from expert technicians and 24x7 availability3.

Configuration Services

Factory Image load. BIOS Customization. Hardware Customization, Asset Tagging and Reporting.

Feature

OptiPlex 9020 All-in-One Technical Specification

Processors4

Intel 4th generation Core i7/i5 Quad Core, i3 Dual Core and Pentium Dual Core

Chipset

Intel Q87 Express Chipset

Operating System Options

Microsoft Windows 8 Standard 64-bit, Microsoft Windows 8 Pro 64-bit

Microsoft Windows 7 Home Basic SP1 (32/ 64 bit), Microsoft Windows 7 Home Premium SP1 (32/64 bit), Microsoft Windows
7 Professional SP1 (32/64 bit), Microsoft Windows 7 Ultimate SP1 (32/64 bit)
Ubuntu (select countries)

Panel

23 WLED, 1920x1080 FHD resolution with anti-glare coating ; optional projected capacitive touchscreen with glossy coating

Graphics Options5

Integrated Intel HD Graphics 4600; supports optional discrete graphics solutions from AMD

Memory5,6

2 SODIMM slots; Non-ECC dual-channel 1600MHz DDR3/DDR3L SDRAM, supports up to 16GB

Networking

Integrated Intel I217LM Ethernet LAN 10/100/1000; supports optional wireless 802.11n card and optional 802.11m wireless card
with Bluetooth
Note: the integrated Intel connection is required to support Intel vPro Technology

I/O Ports

4 External USB 3.0 ports (2 side, 2 rear) and 4 External USB 2.0 ports; 1 RJ-45; 1 VGA; 1 HDMI; 2 PS/2; 1 Line-in (stereo/microphone),
2 Line-out (1 side for headphone/1 rear for speaker)

Removable Media Options

Dell 8-in-1 Media Card Reader (standard)

Supports optional optical disc drives

Hard Drives7 Options

Hard Disk Drives: up to 1TB

Supports Hybrid, Opal SED FIPS, and Solid State Drive
No Hard Drive Supports Dell Cloud Desktop diskless option

Chassis

Non-touch All-in-One systems

Touch All-in-One systems

Camera type

Optional fixed 2.0 MP webcam with sliding door

Optional, tilting 2.0 MP webcam

Dimensions
(H x W x D) Inches/(cm)

15.2 x 22.6 x 2.7 /

(38.6 x 57.4 x 6.8)

15.2 x 22.6 x 2.8 /

(38.6 x 57.4 x 7.2)

Min. Weight (lbs/kg)

16.8 / 7.6

20.8 / 9.44

Basic Stand

Articulating Stand

Stand Depth Inches/(cm)

8.7 / (22)

9.84 / (25)

Stand Weight (lbs/kg)

5.28 / 2.4

6.6 / 3

Number of Bays

1 internal 3.5

Expansion Slots

1 miniPCIe connector

Power Supply8 Unit (PSU)

Peripherals Options

200W up to 90% Efficient PSU; Active PFC

Second Monitors :
Dell Entry Standard and Widescreen Flat Panel Analog:
Dell E1713S, E1913S, E1913, E1912H, E2013H, E2213, E2213H, E2313H
Dell Professional Digital Standard and Widescreen Flat Panel:
Dell P170S, P1913S, P1913. P2012H, P2212H, P2213, P2312H, P2412H
Dell UltraSharp Digital Standard and Widescreen Flat Panel, Adjustable Stand:
Dell 2007FP, U2212HM, U2312HM, U2412HM, U2410, U2713HM, U3011
4

Keyboards: Dell USB Entry Keyboard, Dell Multimedia Pro Keyboard, Dell Smart Card Keyboard, Dell Wireless Keyboard
Mouse: Dell USB Optical Mouse, Dell Laser Mouse, Dell Wireless Mouse (bundled with Dell Wireless Keyboard)
Audio Speakers: Internal Dell audio speaker (standard)

Security Options4

Trusted Platform Module2 (TPM) 1.2, Dell Data Protection|Access, Dell Data Protection|Encryption, Chassis lock slot support, optional
Chassis Intrusion Switch, Setup/BIOS Password, I/O Interface Security, optional Smart Card keyboards, Intel Trusted Execution
Technology, Intel Identity Protection Technology, Intel Anti-Theft Technology, Dell Secure Works, BIOS support for optional
Computrace7

Systems Management
Options10

Intel vPro Technology (iAMT 9.x) including Dell unique vPro extensions; Intel Standard Manageability; No Out of Band Systems
Management

Environmental &
Regulatory Standards

Environmental Standards (eco-labels):ENERGY STAR 5.2 qualified, EPEAT Registered13, CECP, WEEE, Japan Energy Law, South Korea
Eco-label, EU RoHS, China RoHS, China Regulatory Name: OptiPlex 9010A
Other Environmental Options: Carbon Off-set; Asset Resale and Recovery Service

Warranty

Limited Hardware Warranty11; Standard 3-year On Site Service after Remote Diagnosis12 (3-3-3); Optional 3 year Dell ProSupport
offers premium support from expert technicians and 24x7 availability3.

Discover professional class desktops at Dell.com/OptiPlex

1. O
 ptiPlex 9020 ultra small form factor is brominated flame retardant free (BFR-free) and polyvinyl chloride free (PVC-free); meeting the definition of BFR-/PVC-free as set forth in the
iNEMI Position Statement on the Definition of Low-Halogen Electronics (BFR-/CFR-/PVC-free). Plastic parts contain less than 1,000 ppm (0.1%) of bromine (if the Br source is from
BFRs) and less than 1,000 ppm (0.1%) of chlorine (if the Cl source is from CFRs or PVC or PVC copolymers). All printed circuit board (PCB) and substrate laminates contain bromine/
chlorine total less than 1,500 ppm (0.15%) with a maximum chlorine of 900 ppm (0.09%) and maximum bromine being 900 ppm (0.09%). Pending final validation.
2. TPM: TPM is not available in all regions.
3. Availability and terms of Dell Services vary by region. For more information, visit www.dell.com/servicedescriptions.
4. Offering and availability may vary by region.
5. System Memory and Graphics: Significant system memory may be used to support graphics, depending on system memory size and other factors.
6. 4GB or Greater System Memory Capability: A 64-bit operating system is required to support 4GB or more of system memory.
7. Hard Drive: GB means 1 billion bytes and TB equals 1 trillion bytes; actual capacity varies with preloaded material and operating environment and will be less.
8. P
 SU: This form factor utilizes a more efficient Active Power Factor Correction (APFC) power supply. Dell recommends only Universal Power Supplies (UPS) based on Sine Wave
output for APFC PSUs, not an approximation of a Sine Wave, Square Wave, or quasi-Square Wave (see UPS technical specifications). If you have questions please contact the
manufacturer to confirm the output type.
9. Computrace: Not a Dell offer. Certain conditions apply. For full details, see terms and conditions at www.lojackforlaptops.com.
10. Systems Management Options:
Intel vPro Technology - Fully vPro-capable at point of purchase; the vPro systems management option requires vPro processors. Includes support for Intel Advanced
Management Technology (AMT) 8.x.
Intel Standard Manageability - Fully enabled at point of purchase, the Intel Standard Management option is a subset of the AMT features. ISM is not upgradeable to vPro
technology post-purchase.
No Out-of-Band Systems Management - This option entirely removes Intel out of band systems (OOB) management features. The system can still support in band
management. OOB management support through AMT cannot be upgraded post-purchase.
11. Limited Hardware Warranty: For copy of Ltd Hardware Warranty, write Dell USA LP, Attn: Warranties, One Dell Way, Round Rock, TX 78682 or see www.dell.com/warranty.
12. O
 nsite Service after Remote Diagnosis: Remote Diagnosis is determination by online/phone technician of cause of issue; may involve customer access to inside of system and
multiple or extended sessions. If issue is covered by Limited Hardware Warranty (www.dell.com/warranty) and not resolved remotely, technician and/or part will be dispatched,
usually within 1 business day following completion of Remote Diagnosis. Availability varies. Other conditions apply.
13. Please refer to www.epeat.net for specific country registration rating and participation.