PLDT HOME ULTERA SUBSCRIPTION CERTIFICATE

ADDITIONAL TERMS AND CONDITIONS APPLICABLE TO PLDT HOME ULTERA

I confirm that I have read and understood the HOME Ultera terms & conditions found at https://shop.pldthome.com/Wireless/TermsAndConditions/ (Terms and Conditions) including any
amendments, concerning my subscription.
I understand that in addition to the HOME Ultera Terms & Conditions, the additional terms and conditions set forth below (Additional Terms and Conditions) shall also govern my subscription
to HOME Ultera:

36-month Contract
The minimum subscription term to HOME Ultera is three (3) years (the Initial Term) starting from the date of activation. Should I wish to terminate my subscription to HOME Ultera
prior to the end of the Initial Term, I shall submit a written request for pre-termination to Smart Broadband Inc. (SBI) at least thirty (30) days prior to my intended date of termination
and pay the applicable pre-termination fees.

Renewal
After the Initial Term, my subscription to HOME Ultera shall be automatically renewed under the same Terms and Conditions and these Additional Terms and Conditions, subject to any
amendments to such Terms and Conditions and these Additional Terms and Conditions that SBI may issue from time to time, unless I notify SBI of my intention to terminate my
subscription at least thirty (30) days before my intended date of termination.

Use of the Service

HOME Ultera is intended for personal, non-commercial use only. SBI reserves the right to amend my subscription to a commercial subscription should it discover that I am utilizing HOME
Ultera for commercial purposes.

Service Quality
To achieve quality connection and service, I must not remove my HOME Ultera device from where it was originally installed by the HOME technician.

Customer Premise Equipment (CPE)

o
Upon approval of my application, I will be charged Php100.00* on top of the monthly service fee to cover the cost of the installed modem.
o
The warranty period shall be limited to seven (7) days from date of installation. I will be liable for the cost of replacing or repairing the modem after the warranty period.
o
SBI reserves the right to pull out the CPE in the event of disconnection with the following scenarios:

Voluntary disconnection within minimum subscription term of 36 months if the pre-termination fee is not settled.

Non-payment within minimum subscription term of 36 months which leads to disconnection.

*Note: Free Device Fee for Ultera Plan 699

Pre-termination Fee
In the event of disconnection prior to the end of the Initial Term, I agree to pay the pre-termination fee computed using the following formula:
Pre-termination Fee = (Monthly Service Fee + Device Fee) x unexpired term

Fees & Charges

I have availed of ____________________________ (specify and check the plan type) and agree to pay below fees and charges in accordance with the following schedule:
FOR NEW HOME ULTERA SUBSCRIBERS

PLEASE
CHECK

PLAN TYPE

MONTHLY
SERVICE FEE

MONTHLY DEVICE FEE

TOTAL MONTHLY FEES

MONTHLY VOLUME ALLOWANCE

ULTERA PLAN 699

PHP 699.00

FREE

PHP 699.00

30 GB

ULTERA PLAN 999

PHP 999.00

PHP 1,099.00

50 GB

ULTERA PLAN 1599

PHP 1,699.00

70 GB

ULTERA PLAN 1999

PHP 1,999.00

ULTERA PLAN 2999

PHP 2,999.00

INITIAL CASH OUT

NO CASH OUT

PHP 1,599.00

PHP 100

PHP 2,099.00

80 GB

PHP 3,099.00

100 GB

Monthly Volume Allowance

I understand that I will be given a monthly data volume allowance for my HOME Ultera plan. Once I consume my data volume allowance for the month, I will ONLY be able to enjoy
access to the internet if I purchase Volume Boosters. I am aware that my volume allowance will be refreshed immediately the following month.
I have availed of ____________________________ (specify the plan type) and my monthly volume allowance is as follows in the table above.

DATE:

________ /__ ______ / ________

ID TYPE and NUMBER:

ACCOUNT NUMBER:

TELEPHONE NUMBER:

SERVICE REFERENCE NO:

MOBILE NUMBER:

_______________________________________________
PLDT HOME Representative
Signature over Printed Name

________________________________________________
Subscriber
Signature over Printed Name