1) Pricing & Availability not showing item Availability even though the quantity available in

that particular warehouse?

It will not show the availability in those organizations unless there are valid sourcing rules to
source the item from those organizations are defined.
2) Its possible to restrict user to create quote and order from Pricing and Availability
Screen?
This can achieved through following setup.

Log on with System Administrator responsibility and navigate to Security ->

Responsibility
Query the responsibility for which you want to hide these buttons on Pricing and
Availability Form and note down the menu associated with it.
Now, navigate to Applications -> Menu and query the menu associated with the
responsibility.
Query following functions (Create Quotes in Order Management, Create Orders from
Pricing and Availability form) and un-check the Grant flag on the far right.
3) Not Able To See Availability For Related Items In Pricing/Availability Form?
To resolve the problem follow the below steps
Change responsibility to "Order Management Super User".
Navigate to 'Items -> Master Items'.
Query the related Item for which the Pricing & Availability quantity is incorrectly exhibiting
"0" quantity.
Select tab page "Order Management".
Ensure attribute "Default Shipping Organization" is set appropriately at Master and Org
levels and save.
4) ATP Not Applicable Error In Pricing And Availability Form For Related Items?
To resolve the problem follow the below steps
Check the Sourcing Assignment Set used for ATP.
-- Per profile MRP: ATP Assignment Set and MSC: ATP Assignment Set - these should
both show the same sourcing assignment set for ATP.
Then check the item in the Organization Item form for each org and set Check ATP
-Material Only.
5) Its possible to hide the Availability and Unit Selling Price value for Related Items in
Pricing and Availability Screen?
Yes, If Show Availability Qty and Show Unit Selling Price checkbox is unchecked, then we can
hide the Availability and Unit Selling Price.
6) Pricing and Availability Form Does Not Show Modifiers?
This due to following reason

Check the modifier for an item is defined under the field Pricing Transaction Entity is set
to ORDFUL (Order Fulfillment) and System Source Code is set to QP (Oracle Pricing) in others
tabbed region.
The following concurrent program might not be scheduled
Build Attribute Mapping Rules
QP: Maintains the denormalized data in QP Qualifiers with parameters as
Modifier Number.
Modifier not defined as global(It May Restrict to Particular Operating Units).

7) when user click on Create Order Button to create a order based on details in pricing
and Availability screen, it will populate Decision box that order xxx has been created and
"Do you want to see Order Details?" and when he click on Yes to open the sales order
form, it populating the following error Function not available to this responsibility?
This can be resolved by following steps

Go into the responsibility: System Administrator

Navigate to Security, Responsibility, Define Query the responsibility Order Management
Super User and find the menu used.
Navigate application->menu-> and query with the menu find out above.
Query if the function " Pricing and Availability" and Create Orders from Pricing and
Availability form and Quick Order Entry: External Users. Make sure the Grant check box is
checked.
8) when user click on Save to Quote Button to create a quote based on details in pricing
and Availability screen, it will populate Decision box that quote xxx has been created and
"Do you want to see Quote Details?" and when he click on Yes to open the quote form, it
populating the following error Function not available to this responsibility?
This can be resolved by following steps
Go into the responsibility: System Administrator
Navigate to Security, Responsibility, Define Query the responsibility Order Management
Super User and find the menu used.
Navigate application->menu-> and query with the menu find out above.
Query if the function "ONT_QUOTED_ORDERS". Make sure the Grant check box is
checked.
9) Add Customer Option Under Tools Menu Of Pricing & Availability Is Inactive?
This can be resolved by following steps
Navigate to Application developer responsibility > Profile.Query foR user profile name
OM:Add Customer, Check the update check box at user access canvas and save.
Navigate to Order management responsibility > Edit > Preferences > Profiles Query the
profile OM:Add Customer and set ALL at user value and save.
10) Availability Shows Request Date Quantity Of 100000000000 in Releated Items tabbed
region of Pricing and Availability Screen?
This due to Request date is greater than today's system date.
To resolve the problem follow the below steps
Review setup and use of ATP Rules in Inventory Users Guide along with the profile value
INV: Capable to promise
Remove or increase the User Defined Time Fence = 1 day in the ATP Rules for the Item
Inventory > Setup > Rules > Available to Promise > Query for the ATP Rule used for the item in
the Item Master (OM tab)
Or
Select one of the other 3 options for "Infinite Supply" depending on the item's lead time:
Cumulative Total Lead Time
Cumulative MFG Lead Time
Total Lead Time.

FAQ On Import Orders

08-OCT-2012
1) Can I add a line to an order using Order Import?
You can only add lines to an existing sales order if the sales order was created through the order
import process.
2) How do I resubmit Order Import upon making corrections?
On the Corrections Form, click on the Status tab and delete the Request Id and uncheck the
Error Flag at the header and line level. Then, click on the Validate button and then the Import
button.
3) Can I update an imported Internal Order?
The functionality of the Update of the Internal Order through the Order Import is not supported.
The code has a valid purpose for 'INSERT' operation, other operations are not supported and
can return the right or wrong result depending on the data passed for that operation which is not
supported.
4) Can more than one Order Import processes be run concurrently?
Order Import will processes multiple batches concurrently when the data source is different in
each batch.
5) Creating new Customer Account, Bill To And Ship To Addresses Fails in Order Import.
ERROR
Source/Order/Seq/Line Message
1001/1099200// New Customer added for reference TR1246771
1001/1099200// Order Import Add Customer failed (API = Create_Address) with unexpected
error.
1001/1099200// ORA-06503: PL/SQL: Function returned without value in Package
OE_INLINE_CUSTOMER_PUB Procedure Unexpected error occurred: ORA-06503:
PL/SQL: Function returned without value
To resolve the error follow the steps below

Go into the responsibility: Order Management Super User.

Navigate Set up->System Parameters ->Value 'Customer Relationships' system
parameters in 'OM System Parameters' form.
Populate the Customer Relationships parameter by selecting a value from the list of
values ( 'All Customers', 'Related Customer', or 'Single Customer').
6) Can an internal requisition be created and imported as an internal order all within the
same org?
Yes, an internal requisition can be created and imported as an internal order all within the same
org.
7) In Order Import Request concurrent program parameter Order Import Source values are
not getting populated?
Check In Order Import Source window enabled checkbox is checked. If this is enabled then it will
populate in Order Import Source parameter value in Order Import Request Concurrent Program.
8) What are the mandatory data to be defined for Importing Internal Sales Order?
Customer Name, Ship To Location, Bill To Location, Items are mandatory data must be defined
before importing Internal Sales Order.
9) What are the necessary setup to cancel a sales order using Order Import Request
Concurrent Program?

To Cancel a line set OPERATION_CODE as UPDATE in lines table and then make the
ordered quantity to Zero.
To cancel an order in its entirety, OPERATION_CODE as UPDATE at the header, and
then set the CANCEL-FLAG to Y.
10) Its Possible to import the customer information using Order Import Request?
Order Import can enter a new customer account with minimal data at the sold-to level on the
order header. You can enter a new customer account at the ship-to, bill-to level or deliver_to at
the order header or order line.
An add customer interface table accommodates this: when the table is loaded it indicates the
intention is to create a new customer account the required fields are populated for the new
account. Order Import then creates a new customer account and, if all required data is present
and valid in the interface tables, a party. You can associate the new customer account with an
existing party by providing the party (organization or person) number in the interface tables. If
that column is left null, Order Import creates the party as well as the customer account. The new
customer is assigned to the Default customer profile class, which specifies various financial and
credit checking information.