How and where should SpiceJet improve its

existing services?

SpiceJet clearly fails to maintain a proper hygienic

ambience. It should work on the cleanliness factor
It cancels the fight without prior notice. The notice period
given to the flyers is not sufficient for them
SpiceJet reschedules the flight at nth moment due to
which the customers faces a lot of trouble in reaching their
destinations in time

Improper coordination level among the crew members

No response from customer care service during

emergency