Joe Schmoe

123 Schmoe Dr, Schmoeville, VA

(757)111-2222
routemyprotocol@gmail.com
CORE COMPETENCIES

TCP\IP Protocols
OSI Model and Layers
IPv4 and IPv6
Subnetting
LAN and WAN
Technologies
DNS and DHCP
Routing and Switching
Wireless Technologies

Win
dows XP, 7, 8 and 10
Ubuntu and Fedora
Linux
Cisco IOS
Ethernet Cable Types
and Tools
Troubleshooting and
Analytical Skills

Customer Service and

Interpersonal Skills
Microsoft Office365 and
related applications
Network Security
Network Infrastructure
Best Practices and
Procedures

CERTIFICATIONS

CompTIA Network+
CompTIA Security+
CompTIA Linux+
Cisco Certified Entry Level Technician (CCENT)

EDUCATION

Infotec IT Training and Leadership Center, Virginia Beach, VA (2015-2016)

Tidewater Community College, Associates in General Studies (Current)

PREVIOUS EMPLOYMENT

Christian Broadcast Network, Virginia Beach, VA

Network Operations Center Technician (2016)

Sysco Corporation, Des Plaines, IL
Warehouse Selector (2014-2015)
Mariano's Fresh Market, Vernon Hills, IL
Demo and Cheese Specialist/Merchandiser (2014-2015)

The Cheesecake Factory, Lincolnshire, IL

Server/Waiter (2010-2013)
Max & Erma's, Virginia Beach, VA
Server/Waiter (2006-2009)

RELATED EXPERIENCE AND RESPONSIBILITIES

Assisted network engineers with configuration of server build and server decommission tasks using
VMware vSphere, Trend Micro Anti-Virus, Shavlik Patch Management Software and Windows Server
2008 & 2012
Tasked to monitor, investigate and escalate alerts and changes in the network infrastructure via the
network monitoring and management software Solarwinds in a Class B Network
Updated and created daily reports for CBN Global IT and all affected departments concerning
changes in the network infrastructure
Responsible for physical backup solution by monitoring and configuring Symantec Backup Exec and
transporting physical tape backups offsite, and monitored and configured Actifio SAN backup
solution for production servers on premise and in the cloud
Aided telecommunications engineer with installing Cisco phones, running Ethernet cable, stripping,
crimping and punching down cat3 and cat6, and using cable testers and analyzers and a toner and
probe to troubleshoot layer 1 & 2 issues