FUJITSU SUPPORT INFORMATION Warranty / Service status: YM3P066000 / LIFEBOOK A514

SUPPORT INFORMATION
Warranty / Service status
Identification Number: YM3P066000
LIFEBOOK A514

Date:

27/4/2016

Warranty / Service status for your selected product: LIFEBOOK A514 (YM3P066000)
For questions regarding warranty terms agreed in a special project, please consult the respective contract holder.
Warranty / Service:

Your product is in service

Warranty / Service details:

1 year OnSite Service, 9x5, valid in country of purchase
The reported fault will be analyzed by Fujitsu by means of telephone support or remote access. At Fujitsu's discretion a
service engineer will be scheduled for further onsite diagnosis and solution as necessary to resolve the diagnosed
problem. In case of a hardware failure, the operational readiness will be restored by replacing or repairing the defective
part at the installation location.
Various service level options can be selected for onsite services including onsite response time or recovery time. The
service levels apply for installation locations within a certain distance to an authorized Fujitsu Service point (usually
100km).
Geographical limitations:
Please see details for respective country under http://www.fujitsu.com/fts/supportlocalterms.
For installation locations not meeting the respective limitations, Fujitsu reserves the right to change the onsite
response/recovery times and/or charge the additional costs.
Special service levels must be agreed for those installation locations that are difficult to reach (e.g. islands, mountains).
Product:

LB A514 I3 /BIS CERT/8 GB/DVD SMULTI/

Product order number:

VFY:A5140M53A5IN

Warranty Group:

NB6

Warranty / Service start date 23/12/2015

Service end date

23/12/2016

End of Product Support

Not yet defined

CONTACT
Fujitsu Technology Solutions GmbH
MiesvanderRoheStrasse 8
80807 Muenchen
Germany
Website: http://www.fujitsu.com/fts/

SUPPORT INFORMATION

All rights reserved, including intellectual property rights. Changes to technical data reserved. Delivery subject to availability.
Any liability that the data and illustrations are complete, actual or correct is excluded.
Designations may be trademarks and/or copyrights of the respective manufacturer, the use of which by third parties for their own purposes may infringe the
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For further information see http://www.fujitsu.com/fts/resources/navigation/termsofuse.html
Copyright Fujitsu Technology Solutions 2016

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