Information and Communication Technology (ICT)

PROJECT MANDATE
Purpose
This project mandate provides a brief overview of the purpose of the project to trigger the commencement of
project activates.
[If information to complete the following sections is not available, state that it is unavailable and this stage]
Proposed title of the
project
Author

What are the

reasons to
undertake the
project
<select reasons
from the right hand
side list. Please
select multiple if
applicable. Write
brief description to
explain what and
why against the
reasons>
What are the major
objectives to
achieve by the
project
Strategic alignment
Alignment to ICT
strategies
Outline benefits
Estimated budget
Estimated timeline
Which business
units to use the
project products
(outputs)

Name:
Directorate:
Contact Email :
Part of Program
Legislation
Compliance
Efficiency
improvement
Organisational
change
Capacity building
Customer service
improvement
Technological
changes/upgrade
Business process
automation
Other < >
1

Title:
Business Unit/Branch:
Phone:

<which program>
<which legislation>
<what compliance and why>
<what efficiency or productivity to improve and why>

<what organisational change and why>

<what capacity and why need more>

<what customer service and why>

<what technology and why change or upgrade required>

<what process and why>

< >

2
3

1
2
3

Project Manager (if

identified/appointed)

Approval
[Executive Director/Delegated Director
<name of directorate>/ ICT Governance
Board Chair/ ICT Project Management
Committee Chair/ Other <mention name,
title >

<Sign>

Date

[On approval, PMO to create ICT project code and TRIM folder for the project. Relevant Managers and staffs (including
Project Manager, if any) will be notified by the PMO]