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Alcatel-Lucent GSM

BTS Alarm Dictionary

BTS Document
Reference Guide
Release B11

3BK 21625 AAAA PCZZA Ed.06

BLANK PAGE BREAK

Status

RELEASED

Short title

BTS Alarm Dictionary


All rights reserved. Passing on and copying of this document, use
and communication of its contents not permitted without written
authorization from Alcatel.

2 / 320

3BK 21625 AAAA PCZZA Ed.06

Contents

Contents
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
1

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
1.1
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
1.2
Relationships Between SBLs and MOs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
1.3
9153 OMC-R Alarm Surveillance Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
1.4
LMT Alarm Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
1.5
BTS Alarm Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Class 1: CLK Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
2.1
[1,6] MCL-FATAL-AL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
2.2
[1,12] CLOCK-FAULT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
2.3
[1,31] MCL-XCLK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
2.4
[1,234] IOM-DISCONNECTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
2.5
[1,237] HW-DEGRADED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
2.6
[1,248] RESTART . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Class 2: OMU Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
3.1
[2,1] LOSS OF TWIN CONFIGURATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
3.2
[2,247] RESET . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
3.3
[2,248] RESTART . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Class 3: SW-AN Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
4.1
[3,11] SW-PROBLEM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
4.2
[3,13] TELECOM-CONFIG-FAIL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
4.3
[3,14] WRONG-CONFIGURATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
4.4
[3,246] CONFIG-FAIL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Class 5: ENVIR Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
5.1
[5,1] FAN-ALARM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
5.2
[5,11] POWER-SUPPLY-U . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
5.3
[5,12] POWER-SUPPLY-NU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
5.4
[5,13] CONTROL-UNIT-AL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
5.5
[5,20] MAINS-AL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
5.6
[5,23] POWER-SHUTDOWN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
5.7
[5,24] SUBRACK-POWER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
5.8
[5,31] TEMPERATURE-WARNING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
5.9
[5,32] FATAL TEMPERATURE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
5.10
[5,237] HW-DEGRADED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
5.11
[5,239] HW-FAILURE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Class 8: Global BTS Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
6.1
[8,3] RESYNCH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
6.2
[8,4] IGNORE EQUIPMENT OVER 12 TRE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
6.3
[8,5] TOO MANY PLUGGED MODULES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
6.4
[8,8] HW-RESYNCH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
6.5
[8,30] BCB-LINK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
6.6
[8,31] IOM-LINK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
6.7
[8,32] MODULE-INSERTED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
6.8
[8,247] RESET . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
6.9
[8,248] RESTART . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Class 9: BTS-EXTERNAL Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
7.1
[9,1...56] EXT-ALARM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
7.2
[9,1] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
7.3
[9,2] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
7.4
[9,3] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
7.5
[9,4] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

3BK 21625 AAAA PCZZA Ed.06

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Contents

7.6
[9,5] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7.7
[9,6] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7.8
[9,7] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7.9
[9,8] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7.10
[9,9] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7.11
[9,10] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7.12
[9,11] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7.13
[9,12] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7.14
[9,13] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7.15
[9,14] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7.16
[9,15] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7.17
[9,16] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7.18
[9,17] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7.19
[9,18] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7.20
[9,19] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7.21
[9,20] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7.22
[9,21] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7.23
[9,22] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7.24
[9,23] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7.25
[9,24] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7.26
[9,25] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7.27
[9,26] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7.28
[9,27] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7.29
[9,28] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7.30
[9,29] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7.31
[9,30] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7.32
[9,31] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7.33
[9,32] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7.34
[9,33] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7.35
[9,34] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7.36
[9,35] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7.37
[9,36] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7.38
[9,37] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7.39
[9,38] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7.40
[9,39] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7.41
[9,40] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7.42
[9,41] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7.43
[9,42] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7.44
[9,43] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7.45
[9,44] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7.46
[9,45] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7.47
[9,46] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7.48
[9,47] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7.49
[9,48] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7.50
[9,49] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7.51
[9,50] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7.52
[9,51] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7.53
[9,52] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7.54
[9,53] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7.55
[9,54] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7.56
[9,55] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7.57
[9,56] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Class 10: RX-TX Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
8.1
[10,1] RSL-LINK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
8.2
[10,3] RX-CABLE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
8.3
[10,10] TRE-VSWR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
8.4
[10,11] ANTENNA-VSWR-WARNING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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10

8.5
[10,12] ANTENNA-VSWR-URGENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
8.6
[10,21] MODULE-FRAME-SIGNAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
8.7
[10,22] MODULE-CLOCK-SIGNAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
8.8
[10,51] MODULE-NOT-PRESENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
8.9
[10,234] IOM-DISCONNECTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
8.10
[10,237] HW-DEGRADED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
8.11
[10,239] HW-FAILURE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
8.12
[10,248] RESTART . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Class 11: BTS-TRANS Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
9.1
[11,22] LOOP-TO-EQUIPMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
9.2
[11,50] LOSS-OF-INCOMING-SIGNAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
9.3
[11,66] AIS-2M . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
9.4
[11,81] LOSS-OF-FRAME-ALIGNMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
9.5
[11,86] LOSS-OF-CRC-MULTIFRAME-ALIGNMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
9.6
[11,99] ERROR-RATE >E-3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
9.7
[11,100] ERROR-RATE >E-4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
9.8
[11,102] ERROR-RATE >E-6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
9.9
[11,176] REMOTE-ALARM-INDICATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
9.10
[11,177] PPP ALL1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
9.11
[11,178] PPP NO RECEIPT OF HDLC SIGNAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
9.12
[11,179] PPP RECEIPT OF TERMINATE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
9.13
[11,180] HDLC HIGH ERRONEOUS FRAMES RATIO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
9.14
[11,181] HDLC MEDIUM ERRONEOUS FRAMES RATIO . . . . . . . . . . . . . . . . . . . . . . . . . . . .
9.15
[11,182] HDLC LOW ERRONEOUS FRAMES RATIO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
BTS Alarm Additional Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
10.1
BTS Alarms with Additional Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
10.2
TLV Coding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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Preface

Preface
Purpose

The purpose of the alarm dictionary is to provide the operator with a structured
method for handling alarm messages generated by the BTS.
This document contains a list of all BTS alarms, and the actions required to
remove them.
Alarms are displayed at the OMC-R terminal and at the LMT to inform the
operator of system faults.

Note:
Document Pertinence

When a fault occurs, a number of alarms can be generated simultaneously.


These alarms must be analyzed as a group to determine the precise fault.
This document applies to release B11 of the BSS.
This document contains IP transport in the BSS related information. This
feature is available commercially from Release B11 MR3.

Whats New

In Edition 06
Release name was changed in Document pertinence.
The following alarms have been updated:
[3,11] SW-PROBLEM (Section 4.1)
[8,32] MODULE-INSERTED (Section 6.7)

In Edition 05
Description improvement for alarm [5,239] HW-FAILURE (Section 5.11) and
its corrective action.

In Edition 04
Alarm numbers 16, 17 and 18 have been added for alarm [3,14]
WRONG-CONFIGURATION (TRE) (Section 4.3.1).
Alarm number 16 was added for alarm [10,239] HW-FAILURE (TRE) (Section
8.11.1).
Alarm number 7 was added for alarm [1,237] HW-DEGRADED (Section 2.5)
was added.
Corrective action update for alarm number 15 of alarm [3,14]
WRONG-CONFIGURATION (RA) (Section 4.3.2).
Description improvement for alarm [5,24] SUBRACK-POWER (Section 5.7).

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Preface

In Edition 03
The alarm Antenna Hopping not supported has been added in [3,14]
WRONG-CONFIGURATION (RA) (Section 4.3.2).
Description improvement in:
State change commands translation (Section 1.2.2)
LMT Alarm Messages (Section 1.4).

In Edition 02
Description improvement in:
[5,237] HW-DEGRADED (EACB) (Section 5.10.2)
[10,239] HW-FAILURE (TRE) (Section 8.11.1)
[5,237] HW-DEGRADED (RA) (Section 5.10.3) was added.

In Edition 01
First release of the document.
This document contains information about the following new features:
New ALMAP FM Module replacing AS in Alarm Type (Section 1.3.2)
Removal of the support of BTS with DRFU in Alarm Description (Section
1.5.2) and TLV Coding (Section 10.2).

Audience
Assumed Knowledge

This document is aimed at telecommunications operators responsible for


performing O&M fault handling and troubleshooting tasks.
The operator must be familiar with the following:
Alcatel-Lucent O&M concepts for the BSS
Fault management
Use of OMC-R and BTS NEM
SBL hierarchies of the BTS
Telecommunications techniques including line transmission and switching.

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1 Introduction
This section describes the structure of the BTS alarm messages.

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1 Introduction

1.1 Overview
This alarm dictionary provides additional information that is not displayed in the
alarm messages sent to the OMC-R, BSC or TSS terminals.
The dictionary contains alarm definitions for each alarm type produced by
the BSS.
Each definition describes the:
Alarm description
Impact on System
Methods for further fault isolation
Corrective actions.
The descriptions of the alarms in this document is MO based for OMC -R
terminal purpose. For BTS LMT purpose, the SBL related information is
added in brackets if applicable.

1.2 Relationships Between SBLs and MOs


The BSS generates SBL based alarm indicators. For the 9153 OMC-R
purpose, this information is translated into MO format.
This section defines the relationships between SBL and MO formats.

1.2.1 SBL State to MO State Translation


The SBL state is translated into a related MO status according to following table:

SBL state

MO administrative
state

MO operational
state

MO availability state

MO control state

OPR

Locked

No change

{}

{}

IT

Unlocked

Enabled

{}

{}

FIT

Unlocked

Enabled

Degraded

{}

FLT

Unlocked

Disabled

Failed

{}

EF

Unlocked

Disabled

Dependency/failed

{}

FOS

Unlocked

Disabled

Off-line/failed

{}

SOS

Unlocked

Disabled

Dependency

{}

UT

Locked

No change

Under test

{}

WTC

Shutting down

Enabled

{}

{}

MSD/MSA

Unlocked

No change

{}

suspended

Table 1: SBL state to MO state translation

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1.2.2 State change commands translation


State changes of the MO equipment & functions can be done by OMC-R,
the state changes of the SBLs by the BTS-LMT. The following table shows
the translation of the commands.
OMC-R

LMT

Lock

Disable

Unlock

Init

Shutdown

Disable with WTC

Test

Test

Verify

Verify

Reset

Reset

Restart

Restart

Table 2: OMC-R to LMT state change commands translation


See document 9153 OMC-R Surveillance Handbook for use of the 9153
OMC-R commands, see document BTS NEM User Guide for the use of the
BTS LMT commands.

1.2.3 Mapping of MO Perceived Severity to BSS Alarm Category


The following table shows the mapping between the MO Perceived Severity
and the BSS Alarm Category.
MO Perceived Severity

BSS Alarm Category

BSS Alarm Condition

Cleared

End

Critical

VPMA, SA

Begin

Major

PMA

Begin

Minor

DMA

Begin

Warning

MI

Begin

Indeterminate

all categories

Event

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1.3 9153 OMC-R Alarm Surveillance Information


In the Alarm Surveillance of the 9153 OMC-R efficient means to control,
supervise and manage equipment problems in the MFS are provided.
Alarms or Alarm notifications consist of messages sent by network resources
that have detected problems or failures in the network. These alarms are
displayed in lists while alarm counters keep track of statistics. By clicking on an
alarm in the list, the operator gets detailed information. FM displays information
as described below.

1.3.1 Object Identification


The Object Identification identifies the resource that raised the alarm.
Object identification gives information about:
The resource type (Object Class)
The resource name (Friendly Name). For a board, the Friendly Name also
shows the boards location by rack, shelf and slot. For BTS 9100 outdoor
only: If the alarm message displays the RIT location A,0,0, the RIT is
located in the COMI/CODI side compartment.

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1.3.2 Alarm Type


The Alarm Type identifies the type of problem the alarm refers to.
This information is sub-divided into:
evenType. Table 3 describes the five evenTypes
probable Cause
perceived Severity: gives the severity level of the alarm. Table 4 describes
the severity levels.
evenType

Indicates....

Communication

a problem with a procedure or process used to convey information from


one point to another in the network.

Quality of Service

degradation in the quality of service in the network.

Processing Error

a software or processing fault.

Equipment

an equipment fault.

Environmental

a problem in the enclosure containing the equipment.

Table 3: Event Types

Severity Level

Indicates...

Critical

a serious fault condition which requires immediate corrections. Example: a


managed object goes out of service.

Major

a fault condition which requires urgent correction action. Example: severe


degradation in the operation of a managed object.

Minor

a fault condition which does not affect service but corrective action should
be taken to avoid a more serious fault.

Warning

detection of a potential fault condition. Action should be taken to diagnose


and correct the problem to avoid a more serious fault condition.

Indeterminate

the severity level cannot be defined by the resource which raised the alarm.

Cleared

the alarm was cleared by the resource which raised the alarm.

Table 4: Alarm Severity Levels


In addition the Object Identification and Alarm Type information, all alarms
always give the date and time of the alarm. An alarm may also contain optional
information, such as the notification id. Refer to the FM on-line help for more
detailed information on FM.

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1.4 LMT Alarm Messages


The format of Alarms displayed at a LMT differs from that in the OMC-R.
For more information about the BTS LMT see BTS NEM User Guide.

1.4.1 BTS LMT Alarm Message Parameters


Depending on the type of alarm and in which window it is viewed, an alarm
message contains all or most of the parameters listed in this section.

1.4.1.1 Message Identity


The identity number given to the alarm message stored in the database.

1.4.1.2 Event Time


The time the message was issued at its source or received at the BTS LMT.

1.4.1.3 Classification
The characteristics of the alarm, consisting of:
Alarm Class name and number - as shown in the Alarm Dictionary
Alarm Type name and number - as shown in the Alarm Dictionary
Alarm Number - dependent on the Alarm Class and Type. See the
appropriate dictionary entry for the valid alarm numbers for a particular alarm
Alarm Condition - has one of the following values:
begin - alarm on. For fatal failures, the affected SBL changes state to
FLT or FOS. For non-fatal failures, the affected SBL changes state to FIT
end - alarm off. Indicates the successful recovery of the system. The
affected SBL may not change state if other alarms related to the
SBL are on
event - occurrence of anomaly. No action is required unless it occurs
frequently. Event alarms are of short duration and the affected SBL
does not change state. The system retry/recovery mechanism has
cleared the fault.

1.4.1.4 Location
The origin of the alarm, consisting of:
Unit type
Unit number
SBL type
SBL number and subnumber, if appropriate.

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1.4.1.5 SBL States


If a fatal alarm occurs and the affected SBL changes state to FOS, the system
isolates the faulty equipment if it cannot be initialized. After a repair action, the
operator normally initializes the equipment.
If a fatal alarm occurs and the affected SBL changes state to FLT, the system
resets the faulty equipment. When the alarm ceases, the system automatically
initializes the equipment.
If a non-fatal alarm or event occurs, the affected SBLs are put into the FIT state.
In the worst situation, the equipment operates in a degraded mode.
An SBL has one of the following (current) states:
IT
FIT
Faulty
EF
FOS
OPR
SOS
WTC
UT
NEQ
MSD
MSD AUTO
Refer to the document Operations & Maintenance Principles for a description
of the states.

1.4.1.6 Suspected RIT


The information for the suspected RIT is displayed if the system is able to
determine the location of the fault.
The information consists of:
Unit type
Unit number
RIT type
Physical location - the position of the RIT board within the cabinet, defined
for the rack, shelf and slot. For BTS 9100 outdoor BTS only: If the
alarm message displays the RIT location A,0,0, the RIT is located in the
COMI/CODI side compartment.
If more than one RIT is shown in the list, the RIT most likely to be causing the
fault is indicated. Replace this RIT first and initialize it. If the fault persists,
replace another RIT from the list and initialize it.

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1.4.1.7 Additional Information


Some alarms provide additional information. If the additional information is
displayed as a text message, the original information from the BSS has been
decoded.
If the additional information is not decoded, it is displayed as pairs of
hexadecimal digits. At the BTS NEM, the additional information consists of
numbers in the range 0 to 255. Each number represents the contents of one
pair of digits.
Decoding additional information digits is described in section 10 .
Decoding Additional Information from Alarms
Decoding BTS or BSC additional information must only be attempted by
Alcatel-Lucent support personnel.
If a fault persists after corrective actions have been taken, send a copy of the
alarm message containing the additional information to the Alcatel-Lucent
support office.

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1.5 BTS Alarm Information


This section describes the definition of alarms as they appear on the OMC-R
and the alarm description given in the document.

1.5.1 Alarm Definition


The alarms are defined as follows:

1.5.1.1 specific Problems


This parameter, when present, identifies further refinements to the probable
Cause of the alarm. It qualifies the chosen probable Cause and may be
used by the managed object class to specify a set of identifiers for use in
managed object classes. The parameter is either a set of integers or a set
of object identifiers.

1.5.1.2 eventType
The eventType attribute identifies the basic type of the alarm.
It provides a list of standard types:
Communication: associated with the procedures and/or processes required
to convey information from one point to another.
Quality of Service: associated with a degradation of the quality of service.
Processing Error: associated with a software or processing fault.
Equipment: associated with an equipment fault.
Environmental: associated with a condition relating to an enclosure in
which the equipment resides.

1.5.1.3 probable Cause


This attribute defines the probable cause of the alarm. Its value belongs to
a set of possible values either defined in recommendation X.721, M3100
and GSM 11.12 or defined for a particular Telecommunication Management
Network (TMN) project.

1.5.1.4 perceived Severity


This attribute defines six severity levels. The severity levels indicate how the
capability of the managed object is affected.
The levels are:
Critical: indicates that an immediate corrective action is required. This
severity is reported, when a managed object becomes totally out of service
and its capability must be restored.
Major: indicates that an urgent corrective action is required. This severity
is reported, when there is a severe degradation in the capability of the
managed object and its full capability must be restored.
Minor: indicates a non-service affecting fault condition and that corrective
action should be taken in order to prevent a more serious fault. This severity
is reported, when the detected alarm condition is not currently degrading the
capacity of the managed object.

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Warning: indicates a potential or impending fault, before any significant


effect have been felt. Action(s) should be taken to further diagnose (if
necessary) and correct the problem in order to prevent it from becoming a
more serious service affecting fault.
Indeterminate: indicates that the severity level cannot be defined by the
resource raising the alarm.
Cleared: indicates the clearing of one or more previously alarms for this
managed object with the same Alarm type, Probable Cause and Specific
problems (if given).

1.5.2 Alarm Description


1.5.2.1 Banner
Each BSS alarm definition starts with an identification banner which allows the
location of the appropriate definition. It takes the form:
[7,246] FU CONFIG-FAIL

1.5.2.2 Alarm Description


Alarm Description describes the alarm and, where appropriate, the differences
to the default perceived severities and alarm numbers.

1.5.2.3 Impact on System


The description of the impact on Telecom and O&M system contains a table
indicating which part of the system is affected by the fault in terms of loss,
degradation or none.
For example, if a cell is affected, the cell column in the table contains a
check (X) in either the Loss or Degradation row. For different impact cases
(redundancy, diversity, etc.) other symbols are used.
The table shows the worst case, even though redundancy may be provided.

1.5.2.4 Corrective Actions


So solve the current alarm a graphical workflow chart is used. It shows the
required procedures by checks, tests and actions to determine the fault and
finally to solve the alarm.
Checks, tests and thus resulting corrective actions are provided with a
priority on remote at the OMC-R and then by service on-site, to minimize the
maintenance effort.
By clicking on a dedicated action field, a link to the detailed description of the
task will be opened.

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Start field with alarm number


and alarm name

[5,11] POWERSUPPLYU

Onsite
Check Power
Supplies are
switched on
Remote action fields

Onsite
Check
cables/connectors to
control unit, power
module and EACB

no
Decision field

Alarm
solved

Alarm persists?

yes

Onsite
9100 BTS: Replace
PM08, which LED is
off or red *

Onsite

Onsite

OR

9100 BTS: Replace


PM11, which LED is
off or red *

Decision field

OR

9100 BTS: Replace


PM12, which LED is
off or red *

Power supply
operational?

yes

Onsite

OR

9100 BTS: Replace


PM18, which LED is
off or red *

Onsite action fields

Alarm
solved

no
Contact
System Support

End fields

Figure 1: Graphical workflow for corrective actions


This figure shows an example of a graphical workflow and describes the
different flowchart fields. Useful hints for safety and required tools are added
as appropriate.

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1 Introduction

1.5.3 Additional Information


section BTS Alarm Additional Information (Section 10) describes the decoding
of the additional information.
Some alarms provide additional information. If the additional information is
displayed as a text message, the original information from the BSS has been
decoded.
If the additional information is not decoded, it is displayed as pairs of
hexadecimal digits. At the BSC terminal, the additional information consists
of numbers in the range 0 to 255. Each number represents the contents
of one pair of digits.
Decoding Additional Information from Alarms
Decoding BSC additional information must only be attempted by Alcatel-Lucent
support personnel.
If a fault persists after corrective actions have been taken, send a copy of the
alarm message containing the additional information to the Alcatel-Lucent
support office.

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2 Class 1: CLK Alarms

2 Class 1: CLK Alarms


This section defines the alarms for the Class 1: CLK alarm class.

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2 Class 1: CLK Alarms

2.1 [1,6] MCL-FATAL-AL


specific Problems

MCL-FATAL-AL

event Type

Equipment

probable Cause

Equipment Malfunction

perceived Severity

Major (PMA)

Alarm Description

Fatal internal alarm on the Clock Unit.

Alarm Number

1 : Module faulty with unknown cause due to access failure


2 : The internal clock is defective
4 : Fault on the clock signal is detected by other module
5 : Autorestart failure

If the CLLK is redundant on this BTS, the telecom functions are not affected.
If no redundancy is available however, the cell(s) fed by the reporting CLLK are lost.
BTS 9100: There is no clock redundancy available, so the cells fed by the reporting CLLK are lost, thus
the BTS is lost.
Impact

BSS

Cell(s)

Signaling

Calls

Loss

X(no red.)

X(no red.)

X(no red.)

Degradation

X(no red.)

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2.1.1 BTS 9100 Corrective Actions


[1,6] MCLFATALAL

Reset Function
BTS

Clock
operational?

yes

Alarm
solved

no

Onsite
Replace
SUMP, SUMA

Clock
operational?

yes

Alarm
solved

no
Contact
System Support

Figure 2: MCL-FATAL-AL: BTS 9100 Corrective Actions

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2 Class 1: CLK Alarms

2.1.2 BTS 9110/9110-E Corrective Actions


[1,6] MCLFATALAL

Reset Function
BTS

Clock
operational?

yes

Alarm
solved

no

Onsite
Disconnect mains
power from ACCO
to Basic Unit

OR

Onsite

Onsite

Switch off Battery


Backup Switch and
OR
Main Power switch in
Side Support Cabinet

Switch off mains


power fuse for tower
mounted BTS

Onsite
After 30 s
repower the BTS

Onsite
BTS
operational?

no

Replace
BTS A910

yes
Alarm
solved

BTS
operational?

yes

Alarm
solved

no
Contact
System Support

Figure 3: MCL-FATAL-AL: BTS 9110/9110-E Corrective Actions

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2 Class 1: CLK Alarms

2.2 [1,12] CLOCK-FAULT


specific Problems

CLOCK-FAULT

event Type

Equipment

probable Cause

Timing Problem

perceived Severity

Major (PMA), Minor (DMA)

Alarm Description

Major (PMA)/Minor (DMA) : Fault on the clock signals detected by several


clock users in the BTS (e.g. FHU, CU, FU).
Major (PMA) : If the CLLK alarm disappears and the OMU loses the alarm
information, this alarm is sent by the OMU as a dummy alarm. It indicates
that the CLLK is FOS and requires operator initialization.
If the alarm has unknown cause, it indicates that more detailed alarms
were reported before and are available at OMC-R.

If the clock system is redundant on this BTS, the telecom functions are not affected.
If, however, no redundancy is available, the channels supported by the CLLK/CLDB are lost.
BTS 9100: There is no clock redundancy available, so the cells fed by the reporting CLLK are lost, thus
the BTS is lost.
Impact

BSS

Cell(s)

Signaling

Calls

Loss

X(no red.)

X(no red.)

X(no red.)

Degradation

X(no red.)

3BK 21625 AAAA PCZZA Ed.06

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2 Class 1: CLK Alarms

2.2.1 BTS 9100 Corrective Actions


[1,12] CLOCKFAULT

Reset Function
BTS

Clock
operational?

yes

Alarm
solved

no

Onsite
Replace
SUMP, SUMA

Clock
operational?

yes

Alarm
solved

no
Contact
System Support

Figure 4: CLOCK-FAULT: BTS 9100 Corrective Actions

26 / 320

3BK 21625 AAAA PCZZA Ed.06

2 Class 1: CLK Alarms

2.2.2 BTS 9110/9110-E Corrective Actions


[1,12] CLOCKFAULT

Reset Function
BTS

Clock
operational?

yes

Alarm
solved

no

Onsite
Disconnect mains
power from ACCO
to Basic Unit

OR

Onsite

Onsite

Switch off Battery


Backup Switch and OR
Main Power switch in
Side Support Cabinet

Switch off mains


power fuse for tower
mounted BTS

Onsite
After 30 s
repower the BTS

Onsite
BTS
operational?

no

Replace
BTS A910

yes
Alarm
solved

BTS
operational?

yes

Alarm
solved

no
Contact
System Support

Figure 5: CLOCK-FAULT: BTS 9110/9110-E Corrective Actions

3BK 21625 AAAA PCZZA Ed.06

27 / 320

2 Class 1: CLK Alarms

2.3 [1,31] MCL-XCLK


specific Problems

MCL-XCLK

event Type

Equipment

probable Cause

Equipment Malfunction

perceived Severity

Major (PMA)

Alarm Description

An error has been detected in the input of the External Reference Clock.

Alarm Number

1 : Loss of input signal clock from external reference clock, in slave mode.
2 : Loss of Frame Number input, in slave mode.
3 : Loss of Frame Signal, in slave mode.

If the CLLK is redundant on this BTS the telecom functions are not affected.
If, however, no redundancy is available, the cell(s) fed by the reporting CLLK are lost.
Impact

BSS

Cell(s)

Signaling

Calls

Loss

X(no red.)

X(no red.)

X(no red.)

Degradation

X(no red.)

28 / 320

3BK 21625 AAAA PCZZA Ed.06

2 Class 1: CLK Alarms

2.3.1 BTS 9100 Corrective Actions


[1,31] MCLXCLK

Alarm on
feeding clock unit
of master BTS
events?

no

Reset Function
BTS

yes

Solve that
alarm(s) first

Clock
operational?

yes

Alarm
solved

no Onsite
Check
cables/connectors
between clock unit
on master BTS and
reporting clock unit

Onsite
Replace
SUMP, SUMA

Clock
operational?

yes

Alarm
solved

no
Contact
System Support

Figure 6: MCL-XCLK: BTS 9100 Corrective Actions

3BK 21625 AAAA PCZZA Ed.06

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2 Class 1: CLK Alarms

2.3.2 BTS 9110/9110-E Corrective Actions


[1,31] MCLXCLK

Alarm on
feeding clock unit
of master BTS
events?

no

Onsite
Reset Function
BTS

Disconnect mains
power from ACCO
to Basic Unit

Onsite

OR Onsite

yes
Solve that
alarm(s) first

Clock
operational?

no

Check
cables/connectors
between clock unit
on master BTS and
reporting clock unit

Switch off Battery


Backup Switch and
Main Power switch in
Side Support Cabinet

OR Onsite

yes

Switch off mains


power fuse for tower
mounted BTS

Alarm
solved

Onsite
After 30 s
repower the BTS

Onsite
Replace
BTS A910

no

BTS
operational?

yes
Alarm
solved

yes

BTS
operational?

Alarm
solved

no
Contact
System Support

Figure 7: MCL-XCLK: BTS 9110/9110-E Corrective Actions

30 / 320

3BK 21625 AAAA PCZZA Ed.06

2 Class 1: CLK Alarms

2.4 [1,234] IOM-DISCONNECTION


specific Problems

IOM-DISCONNECTION

event Type

Equipment

probable Cause

Equipment Malfunction

perceived Severity

Minor (DMA)

Alarm Description

There is a loss of communication with the clock on the IOM bus.

Telecom functions are not affected.


Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

2.4.1 Corrective Actions


Contact your Alcatel-Lucent system support.

3BK 21625 AAAA PCZZA Ed.06

31 / 320

2 Class 1: CLK Alarms

2.5 [1,237] HW-DEGRADED


specific Problems

HW-DEGRADED

event Type

Equipment

probable Cause

Equipment Malfunction

perceived Severity

Minor (DMA), Warning (MI)

Alarm Description

The processing of the clock is degraded.

Alarm Number

1: The PCM synchronization is not available.


2: The GPS synchronization is lost.
3: GPS module failure.
4: GPS antenna failure.
5: GPS LNA failure.
6: Not enough satellites are visible.
7: Frequency synchronization is lost.

Telecom functions are not affected.


Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

Required tools and materials :


PCM test tools
GPS test tools
Replacement tools, see appropriate replacement procedure.

32 / 320

3BK 21625 AAAA PCZZA Ed.06

2 Class 1: CLK Alarms

2.5.1 9100 BTS, Alarm Number 1 Corrective Actions


Alarm Number 1

[1,237] HWDEGRADED

Related
transmission
alarms?

yes

Solve this alarms

Alarm persists?

yes

no

WAIT 20 minutes
(Clock
synchronisation
ongoing)

no

no
Alarm persists?

yes

Reset BTS

Alarm persists?

no

yes

Power OFF BTS.


Wait 30 seconds.

Power ON BTS.
Wait until BTS is
operationsl again.

Alarm persists?

no

Alarm
solved

yes

Check / correct
internal 13MHz clock

no
Alarm persists?

yes

Replace
SUMx

no
Alarm persists?

yes

Check E1 link clock


with line provider

no
Alarm persists?

yes

Contact
System Support

Figure 8: HW-DEGRADED: 9100 BTS, Alarm Number 1 Corrective Actions

3BK 21625 AAAA PCZZA Ed.06

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2 Class 1: CLK Alarms

2.5.2 9100 BTS, Alarm Number 2, 3, 4 , 5 and 6 Corrective Actions


Alarm Number 2, 3, 4, 5 and 6

[1,237] HWDEGRADED

Related
transmission
alarms?

yes

Solve this alarms

Alarm persists?

yes

no
WAIT 20 minutes
(Clock
synchronisation
ongoing)

no

no
Alarm persists?

yes

Check GPS
equipment

no
Alarm persists?

yes

Reset BTS

Alarm persists?

no

Alarm
solved

yes

Power OFF BTS.


Wait 30 seconds.

Power ON BTS.
Wait until BTS is
operationsl again.

Alarm persists?

no

yes

Check / correct
internal 13MHz clock

no
Alarm persists?

yes

Replace
SUMx

no
Alarm persists?

yes

Check E1 link clock


with line provider

no
Alarm persists?

yes

Contact
System Support

Figure 9: HW-DEGRADED: BTS 9100, Alarm Number 2, 3, 4, 5 and 6 Corrective Actions

34 / 320

3BK 21625 AAAA PCZZA Ed.06

2 Class 1: CLK Alarms

2.5.3 9100 BTS, Alarm Number 7 Corrective Actions


Alarm Number 7

[1,237] HWDEGRADED

Check / correct NTP


server configuration

Alarm persists?

no

Alarm
solved

yes

Contact
System Support

Figure 10: HW-DEGRADED: BTS 9100, Alarm Number 7 Corrective Actions

3BK 21625 AAAA PCZZA Ed.06

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2 Class 1: CLK Alarms

2.5.4 9110 Micro BTS/9110-E Micro BTS , Alarm Number 1 Corrective


Actions
Alarm Number 1

[1,237] HWDEGRADED

Related
transmission
alarms?

yes

Solve this alarms

Alarm persists?

yes

no
WAIT 20 minutes
(Clock
synchronisation
ongoing)

no

no
Alarm persists?

yes

Reset BTS

Alarm persists?

no

yes

Power OFF BTS.


Wait 30 seconds.

Power ON BTS.
Wait until BTS is
operationsl again.

Alarm persists?

no

Alarm
solved

yes

Check / correct
internal 13MHz clock

no
Alarm persists?

yes

Replace
9110 Micro BTS /
9110E Micro BTS

no
Alarm persists?

yes

Check E1 link clock


with line provider

no
Alarm persists?

yes

Contact
System Support

Figure 11: HW-DEGRADED: 9110 Micro BTS/9110-E Micro BTS , Alarm Number 1 Corrective Actions

36 / 320

3BK 21625 AAAA PCZZA Ed.06

2 Class 1: CLK Alarms

2.5.5 9110 Micro BTS/9110-E Micro BTS, Alarm Number 2 Corrective


Actions
Alarm Number 2

[1,237] HWDEGRADED

Related
transmission
alarms?

yes

Solve this alarms

Alarm persists?

yes

no

WAIT 20 minutes
(Clock
synchronisation
ongoing)

no

no
Alarm persists?

yes

Check GPS
equipment

no
Alarm persists?

yes

Reset BTS

Alarm persists?

no

Alarm
solved

yes

Power OFF BTS.


Wait 30 seconds.

Power ON BTS.
Wait until BTS is
operationsl again.

Alarm persists?

no

yes

Check / correct
internal 13MHz clock

no
Alarm persists?

yes

Replace
9110 Micro BTS /
9110E Micro BTS

no
Alarm persists?

yes

Check E1 link clock


with line provider

no
Alarm persists?

yes

Contact
System Support

Figure 12: HW-DEGRADED: 9110 Micro BTS/9110-E Micro BTS ,Alarm Number 2 Corrective Actions

3BK 21625 AAAA PCZZA Ed.06

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2 Class 1: CLK Alarms

2.6 [1,248] RESTART


specific Problems

RESTART

event Type

Processing Error

probable Cause

Application Subsystem Failure

perceived Severity

Warning (MI)

Alarm Description

The TRANSandCLOCK has performed a successful autorestart.

Alarm Number

1 : A fatal exception has occurred on a P, or a P SW error is detected


in operational state.
2 : A watchdog reset has occurred.

Telecom functions are not affected.


Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

38 / 320

3BK 21625 AAAA PCZZA Ed.06

2 Class 1: CLK Alarms

2.6.1 BTS 9100 Corrective Actions


[1,248] RESTART

Reset Function
BTS

Clock
operational?

yes

no

Alarm is
reported very
often on one
board?

no

Alarm
solved

yes

Onsite
Replace SUMP,
SUMA

Clock
operational?

yes

Alarm
solved

no
Contact
System Support

Figure 13: RESTART: BTS 9100 Corrective Actions

3BK 21625 AAAA PCZZA Ed.06

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2 Class 1: CLK Alarms

2.6.2 BTS 9110/9110-E Corrective Actions


[1,248] RESTART

Reset Function
BTS

Clock
operational?

Alarm is
reported very
often on one
board?

yes

no

OR

Alarm
solved

yes

Onsite
Disconnect mains
power from ACCO
to Basic Unit

no

Onsite

Onsite

Switch off Battery


Switch off mains power
Backup Switch and
OR fuse for tower mounted
Main Power switch in
BTS
Side Support Cabinet

Onsite
After 30 s
repower the BTS

Onsite
Clock
operational?

no

Replace
BTS A910

yes
Alarm
solved

BTS
operational?

yes

Alarm
solved

no
Contact
System Support

Figure 14: RESTART: BTS 9110/9110-E Corrective Actions

40 / 320

3BK 21625 AAAA PCZZA Ed.06

3 Class 2: OMU Alarms

3 Class 2: OMU Alarms


This section defines the alarms for the Class 2: OMU alarm class.

3BK 21625 AAAA PCZZA Ed.06

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3 Class 2: OMU Alarms

3.1 [2,1] LOSS OF TWIN CONFIGURATION


specific Problems

LOSS OF TWIN CONFIGURATION

event Type

Processing Error

probable Cause

softwareProgramAbnomallyTerminated

perceived Severity

Warning (MI)

Alarm Description

This event arrives in seldom circumstances where storage has been


destroyed or is no more readable.
Any other alarms should be checked and repaired first.
The OMU will apply the default twin configuration.

Alarm Number

1 : OMU does not retrieve the twin configuration.

Telecom functions are not affected.


Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

42 / 320

3BK 21625 AAAA PCZZA Ed.06

3 Class 2: OMU Alarms

3.1.1 Corrective Actions


[2,1] LOSS OF TWIN
CONFIGURATION

Set the desired


configuration from
OMCR if selectable
due to cabling

Alam cleared?

yes

no
On site
From BTS LMT
perform the
modification of the
HW configuration

Alam cleared?

yes

Alarm
solved

no

Replace SUMA board

yes
Alam cleared?

no
Contact
System Support

Figure 15: LOSS OF TWIN CONFIGURATION Corrective Actions

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3 Class 2: OMU Alarms

3.2 [2,247] RESET


specific Problems

RESET

event Type

Processing Error

probable Cause

softwareProgramAbnomallyTerminated

perceived Severity

Warning (MI)

Alarm Description

An OMU reset is performed. The Alarm Number indicates the reason for
the reset.
During the reset procedure, the OMU had a BTS software download and
started its operational software. It distributed the configuration data to all
BTSs and rebuilt its internal database.

Alarm Number

3 : Triggered by Watchdog (any reason).


4 : External scenario failure.
5 : Lack of internal resources.
6 : Internal scenario time out.
7 : Microprocessor exception.
8 : Mains alarm end.

Telecom functions are not affected.


Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

44 / 320

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3 Class 2: OMU Alarms

3.2.1 Alarm Number 3 Corrective Actions


The hardware is faulty or there is a bug in the software. If only one BTS is
concerned or the alarm occurs repeatedly, replace the faulty hardware.
[2,247] RESET

Onsite

Onsite
9100:
Replace SUMP,
SUMA, SUMX

OR

9110/9110E Micro
BTS: Replace
9110/9110E Micro
BTS

OMU
operational?

yes

Alarm
solved

no
Contact
System Support

Figure 16: RESET: Alarm Number 3 Corrective Actions

3.2.2 Alarm Number 4 Corrective Actions


The communication with the BSC is disturbed.
[2,247] RESET

Onsite

Check cables and


connectors to BSC
Onsite

OMU
operational?

yes

Alarm
solved

no
Contact
System Support

Figure 17: RESET: Alarm Number 4 Corrective Actions

3BK 21625 AAAA PCZZA Ed.06

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3 Class 2: OMU Alarms

3.2.3 Alarm Number 5 Corrective Actions


There is a problem with the memory allocation.
[2,247] RESET

Contact
System Support

Figure 18: RESET: Alarm Number 5 Corrective Actions

3.2.4 Alarm Number 6 Corrective Actions


The OMU detects a problem in the running OMU software and attempts to it
clean up.
[2,247] RESET

Contact
System Support

Figure 19: RESET: Alarm Number 6 Corrective Actions

46 / 320

3BK 21625 AAAA PCZZA Ed.06

3 Class 2: OMU Alarms

3.2.5 Alarm Number 7 Corrective Actions


An interrupt caused by an address or by a bus problem.
If the alarm occurs repeatedly :
[2,247] RESET

Onsite

Onsite
9100 BTS:
Replace SUMP,
SUMA, SUMX

9110/9110E Micro
BTS: Replace
9110/9110E Micro
BTS

OR

OMU
operational?

yes

Alarm
solved

no
Contact
System Support

Figure 20: RESET: Alarm Number 7 Corrective Actions

3.2.6 Alarm Number 8 Corrective Actions


The power supply is again available for the BTS.

3BK 21625 AAAA PCZZA Ed.06

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3 Class 2: OMU Alarms

3.3 [2,248] RESTART


specific Problems

RESTART

event Type

Processing Error

probable Cause

Application Subsystem Failure

perceived Severity

Warning (MI)

Alarm Description

An OMU restart is performed successfully. The reason for the restart is


indicated in the Alarm Number field.
During the restart procedure the OMU has restarted its software, distributed
its configuration data to all BTS units, and re-built its internal database.

Alarm Number

1 : Lack of internal resources, allocating the memory.


2 : Triggered for OMU-CPF replacement.
3 : The OMU detects an internal scenario time out in the running OMU
software, and attempts to clean it up.
4 : Microprocessor exception - an interrupt is caused by an address or
a bus problem.

Telecom functions are not affected.


Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

3.3.1 Corrective Actions


None. If the problem persists, a reset is triggered automatically.

48 / 320

3BK 21625 AAAA PCZZA Ed.06

4 Class 3: SW-AN Alarms

4 Class 3: SW-AN Alarms


This section defines the alarms for the Class 3: SW-AN alarm class.

3BK 21625 AAAA PCZZA Ed.06

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4 Class 3: SW-AN Alarms

4.1 [3,11] SW-PROBLEM


4.1.1 [3,11] SW-PROBLEM (CLLK)
specific Problems

SW-PROBLEM

event Type

Processing Error

probable Cause

software Program Abnormally Terminated

perceived Severity

Nbr 1...3:Major (PMA)


Nbr 4, 5: Minor (DMA), Warning (MI)

Alarm Description

The software is corrupted or bad.

Alarm Number

1 : Error detected during the configuration with saved parameters in


initialization state: saved parameters are corrupted and cannot be used for
the auto-restart sequence.
2 : Error detected during the SW activation procedure in the fault
localization state, or a check-sum error is detected in operational state.
3 : A fatal exception has occurred on P, or a P SW error is detected in a
state other than the operational state.
4 : An error has occurred during the SW activation procedure, triggered
by the OMU in the initialization state. The alarm is not fatal because the
TRANS&CLOCK uses the previous FW.
5 : An error has occurred which is linked to a software download. The
error was detected during the downloading procedure from the OMU in
initialization state (packet sequence, global file checksum). This alarm is
not fatal because the TRANS&CLOCK uses the previous FW.

If the CLLK is redundant on this BTS, the telecom functions are not affected.
For the BTS 9100: there is no clock redundancy available, so the cells fed by the reporting CLLK are
lost, thus the BTS is lost.
Impact

BSS

Cell(s)

Signaling

Calls

Loss

X(no red.)

X(no red.)

X(no red.)

Degradation

X(no red.)

50 / 320

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4 Class 3: SW-AN Alarms

4.1.1.1 BTS 9100 Corrective Actions


[3,11] SWPROBLEM
(CLLK)L

Reset Function
BTS

Clock
operational?

yes

Alarm
solved

no

Onsite
Replace
SUMP, SUMA

Clock
operational?

yes

Alarm
solved

no
Contact
System Support

Figure 21: SW-PROBLEM (CLLK): BTS 9100 Corrective Actions

3BK 21625 AAAA PCZZA Ed.06

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4 Class 3: SW-AN Alarms

4.1.1.2 BTS 9110/9110-E Corrective Actions


[3,11] SWPROBLEM
(CLLK)

Reset Function
BTS

Clock
operational?

yes

Alarm
solved

no

Onsite
Disconnect mains
power from ACCO
to Basic Unit

Onsite

OR

Onsite

Switch off Battery


Backup Switch and
OR
Main Power switch in
Side Support Cabinet

Switch off mains


power fuse for tower
mounted BTS

Onsite
After 30 s
repower the BTS

Onsite
BTS
operational?

no

Replace
9110 BTS

yes

Alarm
solved

BTS
operational?

yes

Alarm
solved

no
Contact
System Support

Figure 22: SW-PROBLEM (CLLK): BTS 9110/9110-E Corrective Actions

52 / 320

3BK 21625 AAAA PCZZA Ed.06

4 Class 3: SW-AN Alarms

4.1.2 [3,11] SW-PROBLEM (TRE)


specific Problems

SW-PROBLEM

event Type

Processing Error

probable Cause

software Program Abnormally Terminated

perceived Severity

Major (PMA), Warning (MI)

Alarm Description

The software is corrupted or bad.

Alarm Number

1 : An error is detected during the configuration with saved parameters in


initialization state: saved parameters are corrupted and cannot be used for
the auto-restart sequence.
Major (PMA) : The local recovery fails.
Warning (MI) : The local recovery is successful.
2 : An error is detected during the SW activation procedure in the fault
localization state or check-sum error detected in operational state.
Major (PMA) : The local recovery fails.
Warning (MI) : The local recovery is successful.
3: A fatal exception occurred on SCP or a SCP, the software error is
detected in another state than the operational state.
Major (PMA) : The local recovery fails.
Warning (MI) : The local recovery is successful.
4 : An error detected during the software activation procedure, triggered
by the OMU in initialization state.
5 : An error is linked to software down-load. The error is detected during
the down-loading procedure from the SUM, in initialization state (packet
sequence, global file check-sum, etc.).
6 : A watchdog has occurred and an auto-restart has failed.
7 : A bad parameter is detected in the TRE CPF.
8: LRA triggered on G3 TRE as consequence of SCP RTF supervision
algoritm.

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4 Class 3: SW-AN Alarms

The TRE is no longer usable. The associated eight channels are lost. Independent of frequency hopping
or not, the BSC reduces the number of channels supported by the cell.
If the TRE supporting the BCCH is not concerned, the cell is degraded, calls are lost. (#).
If the TRE supporting the BCCH is concerned and there is BCCH redundancy, recovery mechanisms
regain the cells functionality. (*).
If the TRE supporting the BCCH is concerned and there is no BCCH redundancy, the complete cell
is lost. (X).
Impact

BSS

Cell(s)

Signaling

Calls

Loss

X(no red.)

X(no red.)

X(no red.)#*

Degradation

X(no red.)

#*

54 / 320

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4 Class 3: SW-AN Alarms

4.1.2.1 BTS 9100 Corrective Actions


Disable RF Power
Use the BTS NEM to disable RA before disconnecting RF cables.
Initialize RA after work.

[3,11] SWPROBLEM
(TRE)

Lock Function
TRE

Unlock Function
TRE

TRE
operational?

yes

Alarm
solved

no

Alarm is
reported from more
than one
TRE?

yes

Contact
System Support

no Onsite

Replace TRE

TRE
operational?

yes

Alarm
solved

no
Contact
System Support

Figure 23: SW-PROBLEM (TRE): BTS 9100 Corrective Actions

3BK 21625 AAAA PCZZA Ed.06

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4 Class 3: SW-AN Alarms

4.1.2.2 BTS 9110/9110-E Corrective Actions


[3,11] SWPROBLEM
(TRE)

yes
Reset Function
BTS

BTS
operational?

Alarm
solved

no

Alarm is
reported from more
than one
BTS?

yes
Contact
System Support

no

Onsite
Disconnect mains
power from ACCO
to Basic Unit

Onsite

OR

Onsite

Switch off Battery


Backup Switch and
OR
Main Power switch in
Side Support Cabinet

Switch off mains


power fuse for tower
mounted BTS

Onsite
After 30 s
repower the BTS

Onsite
BTS
operational?

no

Replace
9110 BTS

yes

Alarm
solved

BTS
operational?

yes

no
Contact
System Support

Figure 24: SW-PROBLEM (TRE): BTS 9110/9110-E Corrective Actions

56 / 320

3BK 21625 AAAA PCZZA Ed.06

Alarm
solved

4 Class 3: SW-AN Alarms

4.1.3 [3,11] SW-PROBLEM (RA)


specific Problems

SW-PROBLEM

event Type

Processing Error

probable Cause

software Program Abnormally Terminated

perceived Severity

Minor (DMA), Warning (MI)

Alarm Description

The software is corrupted or bad.

Alarm Number

1 : Error detected during the configuration with saved parameters in


initialization state: saved parameters are corrupted and cannot be used for
the auto-restart sequence.
2 : Error detected during the SW activation procedure in the fault
localization state or check-sum error detected in operational state.
3: A fatal exception occurred on SCP or a SCP, the SW error is detected in
another state than the operational state.
5 : Error linked to software down-load. Error detected during the
down-loading procedure from the OMU, in initialization state (packet
sequence, global file check-sum, etc.).

The transmission quality is degraded.


Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

3BK 21625 AAAA PCZZA Ed.06

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4 Class 3: SW-AN Alarms

4.1.3.1 Corrective Actions


Disable RF Power
Use the BTS NEM to disable RA before disconnecting RF cables.
Initialize RA after work.

[3,11] SWPROBLEM (RA)

Lock Function
RA

Unlock Function
RA

RA
operational?

yes

Alarm
solved

no

Alarm is
reported from more
than one
BTS?

no

yes

Contact
System Support

Onsite

Replace
ANX, ANY, ANC

RA
operational?

yes

Alarm
solved

no
Contact
System Support

Figure 25: SW-PROBLEM (RA): Corrective Actions

58 / 320

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4 Class 3: SW-AN Alarms

4.2 [3,13] TELECOM-CONFIG-FAIL


specific Problems

TELECOM-CONFIG-FAIL

event Type

Processing Error

probable Cause

Configuration Or Customization Error

perceived Severity

Warning (MI)

Alarm Description

A Telecom Configuration Parameter error has been detected.

Alarm Number

1 : There is a rejection of the telecom configuration parameters


related to Hand-Over and Power Control (parameters included
in BS_POWER_CONTROL, MS_POWER_CONTROL or
PREPROCESS_CONFIGURE messages) in the operational state.
A message is missing in the list of telecom messages received.
2 : The TLC_CONFIG_T timer (supervision of reception of telecom
configuration on RSL) has elapsed after an O&M configuration or
re-configuration.
3 : Incorrect sys info 3 parameters have been received in the operational
state.
4 : Inconsistent telecom configuration messages have been received from
the BSC after an O&M reconfiguration.
5 : No correct BCCH info messages have been received from the BSC
after an O&M reconfiguration.

Telecom functions are not affected. The old configuration is still running.
Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

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4 Class 3: SW-AN Alarms

4.2.1 Corrective Actions


[3,13] TELECOM
CONFIGFAIL

Check OMU CPF

Correct BTS
Characteristic

Alarm persists?

no

Alarm
solved

yes
Contact
System Support

Figure 26: TELECOM-CONFIG-FAIL: Corrective Actions

60 / 320

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4 Class 3: SW-AN Alarms

4.3 [3,14] WRONG-CONFIGURATION


4.3.1 [3,14] WRONG-CONFIGURATION (TRE)
specific Problems

WRONG-CONFIGURATION

event Type

Processing Error

probable Cause

Configuration Or Customization Error

perceived Severity

Major (PMA)

Alarm Description

The parameters are not consistent with the capacity of the equipment.

Alarm Number

1 : The CDM radio definition per TS is inconsistent with the hopping type.
2 : The CDM frequency range is inconsistent with the actual frequency
range.
3 : The CDM cell range is inconsistent with the extended cell support.
4 : There are files missing in SUM memory for a given module type.
5 : The RSL rate between CDM and Abis is inconsistent.
6 : The CDM capability is inconsistent with the actual capability.
7 : A bad parameter is detected in configuration data.
8 : There is no RSL/TCH mapping available for the TRE.
9 : The RSL mapping is wrong, the TRE does not support a RSL on the
indicated Abis interface.
11 : The TRE does not support the required PS capabilities.
16 : The bandwidth per MC-module is larger than the PA RF BW.
17 : Wrong OML/RSL multiplexing rule.
18 : The multi-carrier class is not compatible with the multi-carrier class
capability.

The TRE is no longer usable. The associated eight channels are lost. Independent of frequency hopping
or not, the BSC reduces the number of channels supported by the cell.
If the TRE supporting the BCCH is not concerned, the cell is degraded, calls are lost. (#).
If the TRE supporting the BCCH is concerned and there is BCCH redundancy, recovery mechanisms
regain the cells functionality, calls are lost. (*)
If the TRE supporting the BCCH is concerned and there is no BCCH redundancy, the complete cell
is lost. (X).
Impact

BSS

Cell(s)

Signaling

Calls

Loss

X(no red.)

X(no red.)

X(no red.)#*

Degradation

X(no red.)

#*

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4 Class 3: SW-AN Alarms

4.3.1.1 Alarm Number 1, 2, 3, 6, Corrective Actions


[3,14]
WRONGCONFIGURATION
(TRE)

Other
TRE alarms
event?

yes

Solve TRE
alarm(s) first

no
Compare CDM
value with TRE
capability

Correct
parameter values
according to TRE
capability

Reset effected
TCU

Alarm persists?

no

Alarm
solved

yes
Contact
System Support

Figure 27: WRONG-CONFIGURATION (TRE): Alarm Number 1, 2, 3, 6,


Corrective Actions

62 / 320

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4 Class 3: SW-AN Alarms

4.3.1.2 Alarm Number 4, Corrective Actions


[3,14]
WRONGCONFIGURATION
(TRE)

Other
TRE alarms
event?

yes

Solve TRE
alarm(s) first

no
Download the
masterfile and
the application
file

Replace the
masterfile

Reset effected
TCU

Alarm persists?

no

Alarm
solved

yes
Contact
System Support

Figure 28: WRONG-CONFIGURATION (TRE): Alarm Number 4, Corrective


Actions

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4 Class 3: SW-AN Alarms

4.3.1.3 Alarm Number 5, Corrective Actions


[3,14]
WRONGCONFIGURATION
(TRE)

Other
TRE alarms
event?

yes

Solve TRE
alarm(s) first

no
Compare CDM value
with RSL rate

Correct parameter
values according to TRE
capability

Reset effected TCU

Alarm persists?

no

Alarm
solved

yes
Contact
System Support

Figure 29: WRONG-CONFIGURATION (TRE): Alarm Number 5, Corrective


Actions

64 / 320

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4 Class 3: SW-AN Alarms

4.3.1.4 Alarm Number 7, 9, Corrective Actions


[3,14]
WRONGCONFIGURATIO
N (TRE)

Other
TRE alarms
event?

yes

Solve TRE
alarm(s) first

no
Compare CDM
value

Correct
parameter values
according to TRE
capability

Reset effected
TCU

Alarm persists?

no

Alarm
solved

yes
Contact
System Support

Figure 30: WRONG-CONFIGURATION (TRE): Alarm Number 7, 9, Corrective


Actions

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4 Class 3: SW-AN Alarms

4.3.1.5 Alarm Number 8, Corrective Actions


[3,14]
WRONGCONFIGURATION
(TRE)

Other
TRE alarms
event?

yes

Solve TRE
alarm(s) first

no
Compare
transmission
settings

Introduce
RSL/TCH
mapping

Initialize TRE

Reset effected
TCU

Alarm persists?

no

Alarm
solved

yes
Contact
System Support

Figure 31: WRONG-CONFIGURATION (TRE): Alarm Number 8, Corrective


Actions

66 / 320

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4 Class 3: SW-AN Alarms

4.3.1.6 Alarm Number 11, Corrective Actions


[3,14]
WRONGCONFIGURATION
(TRE)

Compare CDM
value with BTS
capability

Correct parameter
values with correct
Abis configuration
according to BTS
capability

Reset effected
BTS

Alarm persists?

no

Alarm
solved

yes
Contact
System Support

Figure 32: WRONG-CONFIGURATION (TRE): Alarm Number 11, Corrective


Actions

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4 Class 3: SW-AN Alarms

4.3.1.7 Alarm Number 16, Corrective Actions


[3,14]
WRONGCONFIGURATION
(TRE)

Choose a lower
bandwidth per
MCTRE module.

Alarm persists?

no

Alarm
solved

yes
Contact
System Support

Figure 33: WRONG-CONFIGURATION (TRE): Alarm Number 16, Corrective


Actions

4.3.1.8 Alarm Number 17, Corrective Actions


[3,14]
WRONGCONFIGURATION
(TRE)

For Multicarrier
modules 16 kb/s rate
for RSL is not allowed.
Correct the RSL rate.

Alarm persists?

no

Alarm
solved

yes
Contact
System Support

Figure 34: WRONG-CONFIGURATION (TRE): Alarm Number 17, Corrective


Actions

68 / 320

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4 Class 3: SW-AN Alarms

4.3.1.9 Alarm Number 18, Corrective Actions


[3,14]
WRONGCONFIGURATION
(TRE)

Choose the correct


multicarrier class.

Alarm persists?

no

Alarm
solved

yes
Contact
System Support

Figure 35: WRONG-CONFIGURATION (TRE): Alarm Number 18, Corrective


Actions

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4 Class 3: SW-AN Alarms

4.3.2 [3,14] WRONG-CONFIGURATION (RA)


specific Problems

WRONG-CONFIGURATION

event Type

Processing Error

probable Cause

Configuration Or Customization Error

perceived Severity

Nbr. 2: Major (PMA)


Nbr. 4, 7, 10: Minor (DMA), Warning (MI)

Alarm Description

The parameters are not consistent with the capacity of the equipment.

Alarm Number

2 : The CDM frequency range is inconsistent with the actual frequency


range.
4 : There are files missing in OMU memory for a given module type.
7 : A bad parameter is detected in configuration data.
The sector cannot provide the required maximum output power (SBL state
FIT, severity DMA).
10 :
The sector cannot provide the required maximum output power (SBL
state FIT, severity DMA)
In case of cell shared, the power of secondary is lower than the one
of the main sector.
In unbalanced TRX output power configuration, at least one of the TREs
of this sector cannot provide the requested output power.
15: Antenna Hopping not supported.

The quality of transmission is degraded.


Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

70 / 320

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4 Class 3: SW-AN Alarms

4.3.2.1 Alarm Number 2, 7,10, Corrective Actions


[3,14]
WRONGCONFIGURATION
(RA)

Compare CDM
value with RA
capability

Correct
parameter values
according to RA
capability

Reset effected
RA

Alarm persists?

no

Alarm
solved

yes
Contact
System Support

Figure 36: WRONG-CONFIGURATION (RA): Alarm Number 2, 7, 10,


Corrective Actions

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4 Class 3: SW-AN Alarms

4.3.2.2 Alarm Number 4, Corrective Actions


[3,14]
WRONGCONFIGURATION
(RA)

Compare CDM
value with RA
capability

Replace
masterfile

Reset effected
RA

Alarm persists?

no

Alarm
solved

yes
Contact
System Support

Figure 37: WRONG-CONFIGURATION (RA): Alarm Number 4, Corrective


Actions

72 / 320

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4 Class 3: SW-AN Alarms

4.3.2.3 Alarm Number 15 Corrective Actions


[3, 14]
WRONGCONFIGURATION
(RA)

No hardware supporting
Antenna Hopping is
available.
There are two solutions:

Onsite

Insert TWIN TRE


module

or

Disable
Antenna Hopping
feature for the impacted
sector

no
Alarm
persists?

Alarm
solved

yes

Contact
System Support

Figure 38: WRONG-CONFIGURATION (RA): Alarm Number 15, Corrective


Action

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4 Class 3: SW-AN Alarms

4.3.3 [3,14] WRONG-CONFIGURATION (BTS)


specific Problems

WRONG-CONFIGURATION

event Type

Processing Error

probable Cause

Configuration Or Customization Error

perceived Severity

Minor (DMA), Warning (MI)

Alarm Description

The parameters are not consistent with the capacity of the equipment.

Alarm Number

12 : A configuration with 2 PCM links is not supported.


13 : The OML is not on Abis 1.
14 : The configuration via the Qmux is not allowed with 2 PCM links.

There is no impact.
Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

74 / 320

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4 Class 3: SW-AN Alarms

4.3.3.1 Alarm Number 12, 14, Corrective Actions


[3,14]
WRONGCONFIGURATION
(BTS)

Compare CDM
value with BTS
capability

Correct
parameter values
according to BTS
capability

Reset effected
BTS

Alarm persists?

no

Alarm
solved

yes
Contact
System Support

Figure 39: WRONG-CONFIGURATION (BTS): Alarm Number 12, 14,


Corrective Actions

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4 Class 3: SW-AN Alarms

4.3.3.2 Alarm Number 13, Corrective Actions


[3,14]
WRONGCONFIGURATION
(BTS)

Compare CDM
value with BTS
capability

Place OML TS
on Abis 1

Reset effected
BTS

Alarm persists?

no

Alarm
solved

yes
Contact
System Support

Figure 40: WRONG-CONFIGURATION (BTS): Alarm Number 13, Corrective


Actions

76 / 320

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4 Class 3: SW-AN Alarms

4.4 [3,246] CONFIG-FAIL


4.4.1 [3,246] CONFIG-FAIL (CLLK)
specific Problems

CONFIG-FAIL

event Type

Processing Error

probable Cause

Configuration Or Customization Error

perceived Severity

Nbr 1: Major (PMA))


Nbr 3, 4: Minor (DMA), Warning (MI)

Alarm Description

There is a scenario-failure for TRANS&CLOCK.

Alarm Number

1 : An error in the initialization or re-configuration is detected, due to the


absence of an answer to the message "OMU, UNKNOWN_MESSAGE,
inconvenient sub-state".
3 : A SW downloading or SW activation failure is detected by the
OMU, due to the absence of an answer to the message "OMU.
UNKNOWN_MESSAGE, inconvenient sub -state". This alarm is not fatal
because the TRANS&CLOCK uses the previous SW.
4 : A transmission configuration failure is detected by the OMU due to no
answer to the OMU, an UNKNOWN MESSAGE or an inconvenient substate.
This alarm has no fatal consequences, because the TRANS&CLOCK will
use the previous transmission settings.

If the CLLK is redundant on this BTS, the telecom functions are not affected.
For the BTS 9100: there is no clock redundancy available, so the cells fed by the reporting CLLK are
lost, thus the BTS is lost.
Impact

BSS

Cell(s)

Signaling

Calls

Loss

X(no red.)

X(no red.)

X(no red.)

Degradation

X(no red.)

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4 Class 3: SW-AN Alarms

4.4.1.1 BTS 9100 Corrective Actions


[3,246] CONFIGFAIL
(CLLK)

Check validity of
parameters

Correct parameter
values according
to BTS capability

Reset effected
BTS

Alarm persists?

no

Alarm
solved

no

Alarm
solved

yes
Onsite
Replace
SUMP, SUMA

Alarm persists?

yes
Contact
System Support

Figure 41: CONFIG-FAIL (CLLK): BTS 9100 Corrective Actions

78 / 320

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4 Class 3: SW-AN Alarms

4.4.1.2 BTS 9110/9110-E Corrective Actions


[3,246] CONFIGFAIL
(CLLK)

Check validity of
parameters

Correct parameter
values according
to BTS capability

Reset Function
BTS

BTS
operational?

yes

Alarm
solved

no

Onsite
Disconnect mains
power from ACCO
to Basic Unit

OR

Onsite

Onsite

Switch off Battery


Switch off mains power
Backup Switch and
OR fuse for tower mounted
Main Power switch in
BTS
Side Support Cabinet

Onsite
After 30 s
repower the BTS

Onsite
Replace
BTS A910

no

BTS
operational?

yes
Alarm
solved

yes

BTS
operational?

Alarm
solved

no
Contact
System Support

Figure 42: CONFIG-FAIL (CLLK): BTS 9110/9110-E Corrective Actions

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4 Class 3: SW-AN Alarms

4.4.2 [3,246] CONFIG-FAIL (RA)


specific Problems

CONFIG-FAIL

event Type

Processing Error

probable Cause

Configuration Or Customization Error

perceived Severity

Nbr 2: Major (PMA)


Nbr 1: Minor (DMA)

Alarm Description

There is a scenario-failure for ANX or RA.

Alarm Number

1 : An error in the initialization is detected due to no answer to OMU,


UNKNOWN_MESSAGE, inconvenient sub-state.
2 : An error in the initialization is detected due to failure in initialization of all
TREs connected to this ANX or RA.

Telecom functions are not affected.


Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

80 / 320

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4 Class 3: SW-AN Alarms

4.4.2.1 BTS 9100 Corrective Actions


Disable RF Power
Use the BTS NEM to disable RA before disconnecting RF cables.
Initialize RA after work.

[3,246] CONFIGFAIL (RA)

Lock Function
RA

Unlock Function
RA

RA
operational?

yes

Alarm
solved

no

Onsite
Replace
ANX, ANY, ANC

RA
operational?

yes

Alarm
solved

no
Contact
System Support

Figure 43: CONFIG-FAIL (RA): BTS 9100 Corrective Actions

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4 Class 3: SW-AN Alarms

4.4.2.2 BTS 9110/9110-E Corrective Actions


[3,246] CONFIGFAIL (RA)

Reset Function
BTS

BTS
operational?

yes

Alarm
solved

no

Onsite
Disconnect mains
power from ACCO
to Basic Unit

OR

Onsite

Onsite

Switch off Battery


Backup Switch and
OR
Main Power switch in
Side Support Cabinet

Switch off mains


power fuse for tower
mounted BTS

Onsite
After 30 s
repower the BTS

Onsite
BTS
operational?

no

Replace
BTS A910

yes
Alarm
solved

yes

BTS
operational?

Alarm
solved

no
Contact
System Support

Figure 44: CONFIG-FAIL (RA): BTS 9110/9110-E Corrective Actions

82 / 320

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4 Class 3: SW-AN Alarms

4.4.3 [3,246] CONFIG-FAIL (TRE)


specific Problems

CONFIG-FAIL

event Type

Processing Error

probable Cause

Configuration Or Customization Error

perceived Severity

Major (PMA)

Alarm Description

There is a scenario failure for TRE.


An error in the initialization is detected due to no answer to OMU,
UNKNOWN_MESSAGE, inconvenient sub-state.

The TRE is no longer usable. The associated eight channels are lost. Independent of frequency hopping
or not, the BSC reduces the number of channels supported by the cell.
If the TRE supporting the BCCH is not concerned, the cell is degraded, calls are lost. (#).
If the TRE supporting the BCCH is concerned and there is BCCH redundancy, recovery mechanisms
regain the cells functionality, calls are lost. (*).
If the TRE supporting the BCCH is concerned and there is no BCCH redundancy, the complete cell
is lost. (X).
Impact

BSS

Cell(s)

Signaling

Calls

Loss

X(no red.)

X(no red.)

X(no red.)#*

Degradation

X(no red.)

#*

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4 Class 3: SW-AN Alarms

4.4.3.1 BTS 9100 Corrective Actions


Disable RF Power
Use the BTS NEM to disable RA before disconnecting RF cables.
Initialize RA after work.

[3,246] CONFIGFAIL
(TRE)

Lock Function
TRE

Unlock Function
TRE

TRE
operational?

yes

Alarm
solved

no

Onsite
Replace
TRE

TRE
operational?

yes

Alarm
solved

no
Contact
System Support

Figure 45: CONFIG-FAIL (TRE): BTS 9100 Corrective Actions

84 / 320

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4 Class 3: SW-AN Alarms

4.4.3.2 BTS 9110/9110-E Corrective Actions


[3,246] CONFIGFAIL
(TRE)

Reset Function
BTS

BTS
operational?

yes

Alarm
solved

no

Onsite
Disconnect mains
power from ACCO
to Basic Unit

OR

Onsite

Onsite

Switch off Battery


Backup Switch and
OR
Main Power switch in
Side Support Cabinet

Switch off mains


power fuse for tower
mounted BTS

Onsite
After 30 s
repower the BTS

Onsite
BTS
operational?

no

Replace
BTS A910

yes
Alarm
solved

BTS
operational?

yes

Alarm
solved

no
Contact
System Support

Figure 46: CONFIG-FAIL (TRE): BTS 9110/9110-E Corrective Actions

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4 Class 3: SW-AN Alarms

86 / 320

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5 Class 5: ENVIR Alarms

5 Class 5: ENVIR Alarms


This section defines the alarms for the Class 5: ENVIR alarm class.

3BK 21625 AAAA PCZZA Ed.06

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5 Class 5: ENVIR Alarms

5.1 [5,1] FAN-ALARM


specific Problems

FAN-ALARM

event Type

Environmental

probable Cause

Heating Or Ventilation Or Cooling System Problem

perceived Severity

Minor (PMA)

Alarm Description

A single fan is faulty - this is a warning, not yet critical.


5 : FAN alarm for 9110-E BTS (Master).
10 : FAN alarm for 9110-E BTS (Slave 1).
20 : FAN alarm for 9110-E BTS (Slave 2).
11 : FAN alarm for 9110-E BTS (Slave 11).
12 : FAN alarm for 9110-E BTS (Slave 12).
21 : FAN alarm for 9110-E BTS (Slave 21).
22 : FAN alarm for 9110-E BTS (Slave 22).

Telecom functions are not affected.


Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

5.1.1 Corrective Actions


[5,1] FANALARM

Onsite

Onsite

A9100:
Replace FANU;
FACB

A9110E:
Replace Fan
Cassete

OR

Fan
operational?

yes

Alarm
solved

no

Contact
System Support

Figure 47: FAN-ALARM: Corrective Actions

88 / 320

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5 Class 5: ENVIR Alarms

5.2 [5,11] POWER-SUPPLY-U


specific Problems

POWER-SUPPLY-U

event Type

Equipment

probable Cause

PowerProblem

perceived Severity

Critical (VPMA), Warning (MI)

Alarm Description

At least two power supply modules have failed. Some TRE are switched
OFF autonomously by the BTS.
BTS 9100: At least one PM08/PM11 module is operational.
If PM12/PM18 used: The BTS uses the backup batteries and the available
PM12/PM18 modules.

During a defined delay, the configuration is kept, the Telecom functions are not affected.
After the end of the previous delay, a minimal configuration is selected with the TRE supporting the
BCCH. (#).
If the battery is empty, the cells are lost. (X).
Impact

BSS

Cell(s)

Signaling

Calls

Loss

#X

Degradation

#X

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5 Class 5: ENVIR Alarms

5.2.1 Corrective Actions


[5,11] POWERSUPPLYU

Onsite
Check Power
Supplies are
switched on

Onsite
Check
cables/connectors to
control unit, power
module and EACB

no

Alarm
solved

Alarm persists?

yes

Onsite
9100 BTS: Replace
PM08, which LED is
off or red *

Onsite

Onsite

OR

9100 BTS: Replace


PM11, which LED is
off or red *

OR

9100 BTS: Replace


PM12, which LED is
off or red *

Power supply
operational?

no
Contact
System Support

yes

Onsite

OR

9100 BTS: Replace


PM18, which LED is
off or red *

Alarm
solved

* If RIT location is A,0,0,


the RIT is located in 9100 BTS COMI/CODI
outdoor side compartment

Figure 48: POWER-SUPPLY-U: Corrective Actions

90 / 320

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5 Class 5: ENVIR Alarms

5.3 [5,12] POWER-SUPPLY-NU


specific Problems

POWER-SUPPLY-NU

event Type

Equipment

probable Cause

PowerProblem

perceived Severity

Major (PMA)

Alarm Description

A power supply module has failed, but the BTS is still supplied by other
power supply modules in parallel.
BTS 9100: At least one PM08/PM11/PM12/PM18 module is operational
and no TRE is switched OFF.

Telecom functions are not affected.


Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

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5 Class 5: ENVIR Alarms

5.3.1 Corrective Actions


[5,12] POWERSUPPLYNU

Onsite
Check Power
Supplies are
switched on

Onsite
Check
cables/connectors to
control unit, power
module and EACB

no

Alarm
solved

Alarm persists?

yes

Onsite
9100 BTS: Replace
PM08, which LED is
off or red *

Onsite

Onsite

OR

9100 BTS: Replace


PM11, which LED is
off or red *

OR

9100 BTS: Replace


PM12, which LED is
off or red *

Power supply
operational?

no
Contact
System Support

yes

Onsite

OR

9100 BTS: Replace


PM18, which LED is
off or red *

Alarm
solved

* If RIT location is A,0,0,


the RIT is located in 9100 BTS COMI/CODI
outdoor side compartment

Figure 49: POWER-SUPPLY-NU: Corrective Actions

92 / 320

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5.4 [5,13] CONTROL-UNIT-AL


specific Problems

CONTROL-UNIT-AL

event Type

Equipment

probable Cause

PowerProblem

perceived Severity

Nbr 2: Critical (VPMA), Warning (MI)


Nbr 1: Major (PMA), Warning (MI)

Alarm Description

There is a failure of the control unit that supervises the power modules.

Alarm Number

1 : The battery capacity is faulty.


2 : The battery charging voltage is faulty.

The battery is empty and is not used: the Telecom functions are not affected.
The battery is empty and is used: the cells are lost. (X)
Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

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5 Class 5: ENVIR Alarms

5.4.1 Corrective Actions


[5,13] CONTROLUNITAL

Onsite
Check Power
Supplies are
switched on

no

Battery
OK?

Onsite

yes

A9100
BCU1/BCU2, PM12:
Replace
BU41/BU100

Onsite

Onsite

OR

A9100:
Replace BATS

OR

Control Unit
operational?

yes

A9100:
Replace BU101

Onsite

Check cables/connectors
to control unit and EACB

Alarm
solved

no
Contact
System Support

Onsite
A9100: Replace
BCU1, which LED is
off or red *

Onsite

Onsite

OR

A9100: Replace
BCU2, which LED is
off or red *

Power supply
operational?

no
Contact
System Support

OR

yes

A9100: Replace
PM12, which LED is
off or red *

Alarm
solved

* If RIT location is A,0,0,


the RIT is located in A9100 COMI/CODI
outdoor side compartment

Figure 50: CONTROL-UNIT-AL: Corrective Actions

94 / 320

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5.5 [5,20] MAINS-AL


specific Problems

MAINS-AL

event Type

Equipment

probable Cause

PowerProblem

perceived Severity

Critical (VPMA), Warning (MI)

Alarm Description

There is a problem on the BTS mains power supply. No BTS


PM08/PM11/PM12/PM18 power supply is operational. The BTS runs on
the backup batteries.

During a defined delay, the configuration is kept, the Telecom functions are not affected.
After the end of the previous delay, a minimal configuration is selected with the TRE supporting the
BCCH. (#)
If the battery is empty, the cells are lost. (X).
Impact

BSS

Cell(s)

Signaling

Calls

Loss

#X

Degradation

#X

96 / 320

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5.5.1 Corrective Actions


[5,20] MAINSAL

Onsite
Check
cables/connectors to
control unit and BTS

Onsite
Check external BTS mains
supply and fuses. Setup
supply and replace fuses if
required

no

Alarm
solved

Alarm persists?

yes

Onsite
A9100: Replace
PM08, which LED is
off or red *

Onsite

Onsite
OR

A9100: Replace
PM11, which LED is
off or red *

OR

A9100: Replace
PM12, which LED is
off or red *

Power supply
operational?

no
Contact
System Support

yes

Onsite

OR

A9100: Replace
PM18, which LED is
off or red *

Alarm
solved

* If RIT location is A,0,0,


the RIT is located in A9100 COMI/CODI
outdoor side compartment

Figure 51: MAINS-AL: Corrective Actions

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5.6 [5,23] POWER-SHUTDOWN


specific Problems

POWER-SHUTDOWN

event Type

Equipment

probable Cause

PowerProblem

perceived Severity

Major (PMA)

Alarm Description

The shutdown is due to a mains power failure.

Alarm Number

1 : BTS 9100- A TRE is switched off due to a mains alarm (see the
description of the "MAINS_AL" or "POWER SUPPLY_U" alarm).
2 : BTS 9110/9110-E - This alarm is reported for a TRE in slave box when
this slave box is started after the master box during 9110-S start up (timing
differences due to low ambient temperature).

The TRE is no longer usable. The associated eight channels are lost. Independent of frequency hopping
or not, the BSC reduces the number of channels supported by the cell.
If the TRE supporting the BCCH is not concerned, the cell is degraded, calls are lost. (#).
If the TRE supporting the BCCH is concerned and there is BCCH redundancy, recovery mechanisms
regain the cells functionality. (*).
If the TRE supporting the BCCH is concerned and there is no BCCH redundancy, the complete cell
is lost. (X).
Impact

BSS

Cell(s)

Signaling

Calls

Loss

X(no red.)

X(no red.)

X(no red.)#*

Degradation

X(no red.)

#*

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5.6.1 Alarm Number 1 Corrective Actions


[5,23]
POWERSHUTDOWN

Onsite
Check
cables/connectors to
control unit and BTS

Onsite
Check external BTS mains
supply and fuses. Setup
supply and replace fuses if
required

no
Alarm persists?

Alarm
solved

yes

Onsite
A9100: Replace
PM08, which LED is
off or red *

Onsite

Onsite
OR

A9100: Replace
PM11, which LED is
off or red *

Power supply
operational?

no
Contact
System Support

A9100: Replace
OR PM12, which LED is
off or red *

yes

Alarm
solved

* If RIT location is A,0,0,


the RIT is located in A9100 COMI/CODI
outdoor side compartment

Figure 52: POWER-SHUTDOWN: Alarm Number 1 Corrective Actions

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5.6.2 Alarm Number 2 Corrective Actions


[5,23]
POWERSHUTDOWN

Onsite

Wait for heat up


of the BTS

Onsite

Disable TRE(s)

Onsite

Init TRE(s)

no
Alarm persists?

Alarm
solved

yes
Contact
System Support

Figure 53: POWER-SHUTDOWN: Alarm Number 2 Corrective Actions

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5.7 [5,24] SUBRACK-POWER


specific Problems

SUBRACK-POWER

event Type

Equipment

probable Cause

PowerProblem

perceived Severity

Major (PMA)

Alarm Description

This alarm is reported if more than one module of the subrack has power
supply problems.

Alarm Number

1 : Subrack number 1.
...
n : Subrack number n.

There is impact through the HW_FAILURE of class 10 alarms.


Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

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5.7.1 Corrective Actions


[5,24] SUBRACKPOWER

Onsite

Check
cables/connectors to
subrack
Onsite

Check AC and DC Circuit


Breakers. Switch breacker(s)
on if required.

no

Alarm
solved

yes

Alarm
solved

Alarm persists?

yes
Check for faulty RITs in
class 10 HW_Failure alarms
on this BTS. Solve that
alarm(s) before repowering
the subrack.

Power supply
operational?

no
Contact
System Support

Figure 54: SUBRACK-POWER: Corrective Actions

102 / 320

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5.8 [5,31] TEMPERATURE-WARNING


5.8.1 [5,31] TEMPERATURE-WARNING (BTS)
specific Problems

TEMPERATURE-WARNING

event Type

Environmental

probable Cause

Temperature Unacceptable

perceived Severity

Major (PMA), Warning (MI)

Alarm Description

This is a temperature warning.


The temperature control of the hottest TRE in the BTS has reached the
low threshold value.

Telecom functions are not affected.


Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

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5.8.1.1 Corrective Actions


Required tools and materials :
Thermometer
Replacement and cleaning tools, see appropriate replacement procedure.
[5,31]
TEMPERATUREWARNING
(BTS)

yes

Solve that
alarm(s) first

Fan alarm events?

no
Onsite

Check the ambient


temperature.

Onsite

Is
ambient
temperature out of
permitted
limits?

yes

The ambient
temperature must be
reduced.

BTS
Temperature
OK?

yes

Alarm
solved

no

no
Onsite

Contact
System Support

Check and clean


heat exchanger air
intake

BTS
Temperature
OK?

yes

Alarm
solved

no
Contact
System Support

Figure 55: TEMPERATURE-WARNING (BTS): Corrective Actions

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5.8.2 [5,31] TEMPERATURE-WARNING (TRE)


specific Problems

TEMPERATURE-WARNING

event Type

Environmental

probable Cause

Temperature Unacceptable

perceived Severity

Major (PMA), Warning (MI)

Alarm Description

This is a temperature warning.


A MTRE inside the BTS has reached a temperature which is close to the
shut off temperature.

Telecom functions are not affected.


Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

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5.8.2.1 Corrective Actions


Required tools and materials :
Thermometer
Replacement and cleaning tools, see appropriate replacement procedure.

[5,31] TEMPERATUREWARNING
(TRE)

Fan alarm
events?

yes

Solve that
alarm(s) first

no
Onsite
Check the ambient
temperature.

Onsite

Is
ambient
temperature out of
permitted
limits?

yes

The ambient
temperature must be
reduced.

TRE
Temperature
OK?

yes

Alarm
solved

yes

Alarm
solved

no
no

Contact
System Support
Onsite

Optional
Fan Module
available?

yes

Check and clean


optional Fan
Module

TRE
Temperature
OK?

no
no
Onsite

Contact
System Support

Add optional Fan


Module

TRE
Temperature
OK?

yes

Alarm
solved

no
Contact
System Support

Figure 56: TEMPERATURE-WARNING (TRE): Corrective Actions

106 / 320

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5.9 [5,32] FATAL TEMPERATURE


specific Problems

FATAL TEMPERATURE

event Type

Environmental

probable Cause

Temperature Unacceptable

perceived Severity

Major (PMA)

Alarm Description

This is a fatal temperature alarm.


Internal TRE temperature is higher than the predefined high threshold.
The power amplifier of the TRE automatically switches itself off, in order
to avoid any HW damage.

The TRE is no longer usable. The associated eight channels are lost. Independent of frequency hopping
or not, the BSC reduces the number of channels supported by the cell.
If the TRE supporting the BCCH is not concerned, the cell is degraded, calls are lost. (#).
If the TRE supporting the BCCH is concerned and there is BCCH redundancy, recovery mechanisms
regain the cells functionality, calls are lost. (*)
If the TRE supporting the BCCH is concerned and there is no BCCH redundancy, the complete cell
is lost. (X).
Impact

BSS

Cell(s)

Signaling

Calls

Loss

X(no red.)

X(no red.)

X(no red.)#*

Degradation

X(no red.)

#*

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5.9.1 Corrective Actions


Required tools and materials :
Thermometer
Replacement and cleaning tools, see appropriate replacement procedure.
[5,32] FATAL
TEMPERATURE

yes

Solve that
alarm(s) first

Fan alarm events?

no
Onsite

Check the ambient


temperature.

Onsite

Is
ambient
temperature out of
permitted
limits?

yes

The ambient
temperature must be
reduced.

TRE
Temperature
OK?

yes

Alarm
solved

no

no
Onsite

Contact
System Support

Check and clean


heat exchanger air
intake

TRE
Temperature
OK?

yes

Alarm
solved

no
Contact
System Support

Figure 57: FATAL TEMPERATURE: Corrective Actions

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5 Class 5: ENVIR Alarms

5.10 [5,237] HW-DEGRADED


5.10.1 [5,237] HW-DEGRADED (BTS)
specific Problems

HW-DEGRADED

event Type

Equipment

probable Cause

Equipment Malfunction

perceived Severity

Major (PMA), Warning (MI)

Alarm Description

A problem has been detected on the XIOB/OUTC input ports.

Alarm Number

6 : DC/DC converter 1 failure.


7 : DC/DC converter 2 failure.

Telecom functions are not affected.


Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

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5.10.1.1 Corrective Actions


[5,237] HWDEGRADED
(BTS)

Lock Function
BTS

Unlock Function
BTS

DC/DC
converter
operational?

yes

Alarm
solved

no

Onsite
Replace
SUMP, SUMA

DC/DC
converter
operational?

yes

Alarm
solved

no
Contact
System Support

Figure 58: HW-DEGRADED (BTS): Corrective Actions

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5.10.2 [5,237] HW-DEGRADED (EACB)


specific Problems

HW-DEGRADED

event Type

Equipment

probable Cause

Equipment Malfunction

perceived Severity

Major (PMA)

Alarm Description

A problem has been detected on the input ports

Alarm Number

10 :BTS 9100: A problem has been detected on the XIOB/OUTC input


ports.
BTS 9110/9110-E : A problem has been detected on the input ports during
tests with the MBTS-BCB unit.

Telecom functions are not affected.


Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

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5.10.2.1 Alarm Number 10 BTS 9100 Corrective Actions


[5,237] HWDEGRADED
(EACB)

Lock Function
EACB

Unlock Function
EACB

EACB
operational?

yes

Alarm
solved

no

Onsite

Onsite
A9100:
Replace
XIOB

For RIT OUTC


replacement contact
system support

OR

EACB
operational?

yes

Alarm
solved

no
Contact
System Support

Figure 59: HW-DEGRADED (EACB): BTS 9100 Corrective Actions

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5.10.2.2 Alarm Number 10 BTS 9110/9110-E Corrective Actions


[5,237] HWDEGRADED
(EACB)

Reset Function
BTS

MicroBTS
operational?

yes

Alarm
solved

no

Onsite
Switch
MicroBTS
off

Onsite
Switch
MicroBTS
on

MicroBTS
operational?

yes

Alarm
solved

yes

Alarm
solved

no

Replace
MicroBTS

MicroBTS
operational?

no
Contact
System Support

Figure 60: HW-DEGRADED (EACB): BTS 9110/9110-E Corrective Actions

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5 Class 5: ENVIR Alarms

5.10.3 [5,237] HW-DEGRADED (RA)


specific Problems

HW-DEGRADED

event Type

Equipment

probable Cause

Equipment Malfunction

perceived Severity

Major (PMA)

Alarm Description

A problem has been detected on the input ports

Alarm Number

11 : TMA current supervision failure


12 : TMA1 current too low
13 : TMA1 current too high
14 : TMA1 short circuit alarm
15 : TMA2 current too low
16 : TMA2 current too high
17 : TMA2 short circuit alarm

Telecom functions are not affected.


Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

114 / 320

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5.10.3.1 Alarm Number 11..17 Corrective Actions


[5,237] HWDEGRADED
(RA)

Lock Function RA

Unlock Function
RA

RA
operational?

yes

Alarm
solved

no

Onsite

Replace TMA

yes
RA operational?

Alarm
solved

no
Contact
System Support

Figure 61: HW-DEGRADED (RA): Corrective Actions

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5.10.4 [5,237] HW-DEGRADED (CCF)


specific Problems

HW-DEGRADED

event Type

Equipment

probable Cause

Equipment Malfunction

perceived Severity

Minor (DMA), Warning (MI)

Alarm Description

An fan control for front or back row is faulty.

Alarm Number

1 :The complete front row of the fans is faulty. This is detected when either
all front fans generate an alarm or the DC converter of the fan control board
is faulty.
2 :Same as 1, but for the back row instead of the front row.
3 :At least one fan on a left fan unit is faulty.
4 :At least one fan on a middle fan unit is faulty.
5 :At least one fan on a right fan unit is faulty.

Telecom functions are not affected.


Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

5.10.4.1 Corrective Actions


[5,237] HWDEGRADED
(CCF)

Onsite

Replace FACB

Onsite

OR

Replace FANU

Fan
operational?

yes

Alarm
solved

no

Contact
System Support

Figure 62: HW-DEGRADED (CCF): Corrective Actions

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5.11 [5,239] HW-FAILURE


5.11.1 [5,239] HW-FAILURE (EACB)
specific Problems

HW-FAILURE

event Type

Equipment

probable Cause

Equipment Malfunction

perceived Severity

Major (PMA)

Alarm Description

A hardware failure has been detected.

Alarm Number

2 : This alarm have an unknown cause and indicates that more detailed
alarms were reported before and are available in the OMC.
3 : The BCB detects a malfunction or the extraction of the module.

Telecom functions are not affected.


Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

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5.11.1.1 Alarm Number 2 Corrective Actions


[5,239] HWFAILURE
(EACB)

Check for previously


reported alarms o this
function (SBL EACB).
Solve that alarm(s) first.

EACB
operational?

yes

Alarm
solved

no
Onsite

Replace faulty RIT, see


previously reported and
correced alarm

EACB
operational?

yes

Alarm
solved

no
Contact
System Support

Figure 63: HW-FAILURE (EACB): Alarm Number 2 Corrective Actions

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5.11.1.2 Alarm Number 3 Corrective Actions


[5,239] HWFAILURE
(EACB)

Lock/Unlock EACB

EACB
operational?

yes

no

Reset BTS

EACB
operational?

no

yes

Alarm
solved

Onsite

Insert appropriate
module

EACB
operational?

yes

no
Contact
System Support

Figure 64: HW-FAILURE (EACB): Alarm Number 3 Corrective Actions

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5 Class 5: ENVIR Alarms

5.11.2 [5,239] HW-FAILURE (CCF)


specific Problems

HW-FAILURE

event Type

Equipment

probable Cause

Equipment Malfunction

perceived Severity

Major (PMA)

Alarm Description

There is a failure of front and back FAN (e.g. due to power supply failure) or
the alarm has an unknown cause. This alarm indicates that more detailed
alarms were reported before and are available in the OMC.

Telecom functions are not affected.


Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

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5.11.2.1 Corrective Actions


[5,239] HWFAILURE
(CCF)

SUBRACK
POWER alarm(s)
events?

yes

Solve that
alarm(s) first.

FAN
operational?

Alarm
solved

no

no

Contact
System Support

Check for previously


reported alarms on this
function (SBL CCF). Solve
that alarm(s).

FAN
operational?

yes

yes

Alarm
solved

yes

Alarm
solved

no

Onsite
Replace FACB

FAN
operational?

no
Contact
System Support

Figure 65: HW-FAILURE (CCF): Corrective Actions

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6 Class 8: Global BTS Alarms

6 Class 8: Global BTS Alarms


This section defines the alarms for the Class 8: Global BTS alarm class.

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6 Class 8: Global BTS Alarms

6.1 [8,3] RESYNCH


specific Problems

RESYNCH

event Type

Processing Error

probable Cause

Configuration Or Customization Error

perceived Severity

Warning (MI)

Alarm Description

Discrepancies are detected between the BSC and OMU database and both
databases have been updated. The OMC-R triggers an update of its own
Alarms in Force and SBL state list.

Telecom functions are not affected.


Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

6.1.1 Corrective Actions


None required, the BTS is in service.

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6.2 [8,4] IGNORE EQUIPMENT OVER 12 TRE


specific Problems

IGNORE EQUIPMENT OVER 12 TRE

event Type

Processing Error

probable Cause

Configuration Or Customization Error

perceived Severity

Warning (MI)

Alarm Description

Discrepancies are detected between the BSC and OMU database and
both databases have been updated.
The OMC-R triggers an update of its own Alarms in Force and SBL state
list.

Alarm Number

1 : The operator has installed and configured too many TREs, although
there are G3 TREs in the BTS. Equipment over 12 TREs is ignored.

Telecom functions are not affected.


Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

6.2.1 Corrective Actions


[8,1] IGNORE EQUIPMENT
OVER 12 TRE

Replace all G3
TREs by G4 TREs
or TWIN TRXs

yes
Alam cleared?

Alarm
solved

no
Contact
System Support

Figure 66: IGNORE EQUIPMENT OVER 12 TRE: Corrective Actions

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6 Class 8: Global BTS Alarms

6.3 [8,5] TOO MANY PLUGGED MODULES


specific Problems

TOO MANY PLUGGED MODULES

event Type

Equipment

probable Cause

Configuration Or Customization Error

perceived Severity

Warning (MI)

Alarm Description

The installed HW configuration exceeds the power dissipation limits.

Alarm Number

1 : Too many TREs are plugged in the rack type.

There is no disturbance of the telecom applications.


Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

6.3.1 Corrective Actions


[8,5] TOO MANY PLUGGED
MODULES

Reduce the
installed equipment

Alam cleared?

yes

Alarm
solved

no
Contact
System Support

Figure 67: TOO MANY PLUGGED MODULES: Corrective Actions

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6.4 [8,8] HW-RESYNCH


specific Problems

HW-RESYNCH

event Type

Processing Error

probable Cause

Configuration Or Customization Error

perceived Severity

Warning (MI)

Alarm Description

The BTS detects an addition or reduction in SBLs or hardware modification


(different RIT names). Consequently a hardware re-synchronization alarm
is sent. This causes the OMC-R to trigger a hardware, state and alarm
audit. The audit aligns the OMC -R database with the new hardware.

Telecom functions are not affected.


Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

6.4.1 Corrective Actions


None required, the BTS is in service.

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6 Class 8: Global BTS Alarms

6.5 [8,30] BCB-LINK


specific Problems

BCB-LINK

event Type

Equipment

probable Cause

Equipment Malfunction

perceived Severity

Major (PMA), Warning (MI)

Alarm Description

There is no communication on IOM link.

Alarm Number

1 : The BCB link is unable to detect the presence of the modules.


2 : The BCB Power supply is faulty.

The is no communication on the BCB.


Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

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6.5.1 BTS 9100 Corrective Actions


Disable RF Power
Use the BTS NEM to disable RA before disconnecting RF cables.
Initialize RA after work.

[8,30] BCBLINK

Lock Function
BTS

Unlock Function
BTS

BTS
operational?

no

yes

Alarm
solved

Onsite

Check BCB bus for


shortcuts and
interruptions

Onsite
Replace
SUMP/SUMA

BTS
operational?

yes

Alarm
solved

no
Contact
System Support

Figure 68: BCB-LINK: BTS 9100 Corrective Actions

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6 Class 8: Global BTS Alarms

6.5.2 BTS 9110/9110-E Corrective Actions


Disable RF Power
Use the BTS NEM to disable RA before disconnecting RF cables.
Initialize RA after work.

[8,30] BCBLINK

Reset Function
BTS

BTS
operational?

yes

Alarm
solved

no

Onsite
Disconnect mains
power from ACCO
to Basic Unit

Onsite

OR

Onsite

Switch off Battery


Switch off mains power
Backup Switch and
OR fuse for tower mounted
Main Power switch in
BTS
Side Support Cabinet

Onsite
After 30 s
repower the BTS

Onsite
BTS
operational?

no

Replace
BTS A910

yes
Alarm
solved

BTS
operational?

yes

Alarm
solved

no
Contact
System Support

Figure 69: BCB-LINK: BTS 9110/9110-E Corrective Actions

130 / 320

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6 Class 8: Global BTS Alarms

6.6 [8,31] IOM-LINK


specific Problems

IOM-LINK

event Type

Equipment

probable Cause

Equipment Malfunction

perceived Severity

Major (PMA)

Alarm Description

There is no communication on IOM link.

There is no disturbance of the telecom applications.


Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

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6 Class 8: Global BTS Alarms

6.6.1 BTS 9100 Corrective Actions


Disable RF Power
Use the BTS NEM to disable RA before disconnecting RF cables.
Initialize RA after work.

[8,31] IOMLINK

Lock Function
BTS

Unlock Function
BTS

BTS
operational?

no

yes

Alarm
solved

Onsite

Check BSII bus for


shortcuts and
interruptions

Onsite
Replace
SUMP/SUMA

BTS
operational?

yes

Alarm
solved

no
Contact
System Support

Figure 70: IOM-LINK: BTS 9100 Corrective Actions

132 / 320

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6 Class 8: Global BTS Alarms

6.6.2 BTS 9110/9110-E Corrective Actions


Disable RF Power
Use the BTS NEM to disable RA before disconnecting RF cables.
Initialize RA after work.

[8,31] IOMLINK

Reset Function
BTS

BTS
operational?

yes

Alarm
solved

no

Onsite
Disconnect mains
power from ACCO
to Basic Unit

OR

Onsite

Onsite

Switch off Battery


Switch off mains power
Backup Switch and
OR fuse for tower mounted
Main Power switch in
BTS
Side Support Cabinet

Onsite
After 30 s
repower the BTS

Onsite
BTS
operational?

no

Replace
BTS A910

yes
Alarm
solved

BTS
operational?

yes

Alarm
solved

no
Contact
System Support

Figure 71: IOM-LINK: BTS 9110/9110-E Corrective Actions

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6 Class 8: Global BTS Alarms

6.7 [8,32] MODULE-INSERTED


6.7.1 [8,32] MODULE-INSERTED (BTS)
specific Problems

MODULE-INSERTED

event Type

Equipment

probable Cause

Replaceable Unit Problem

perceived Severity

Warning (MI)

Alarm Description

The TRE is not connected to any ANX/ANC via RF cable.

There is no disturbance of the telecom applications.


Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

6.7.1.1 BTS 9100 Corrective Actions


Disable RF Power
Use the BTS NEM to disable RA before disconnecting RF cables.
Initialize RA after work.

134 / 320

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[8,32] MODULEINSERTED
(BTS)

Lock Function
BTS

Unlock Function
BTS

yes

BTS
operational?

Alarm
solved

no

Onsite

If the module has been


extracted previously and the
same module inserted
(without operator action), the
connection of the module
could be faulty

Check BTS status

Onsite
Check RF cables and
connectors to TRE and
ANX/ANY/ANC visually
and electrcally. Replace
cable, if required.

yes

BTS
operational?

Alarm
solved

no

Onsite
Replace
ANX,ANY,ANC

Onsite

OR

Replace TRE

BTS
operational?

yes

Alarm
solved

no
Contact
System Support

Figure 72: MODULE-INSERTED: BTS 9100 Corrective Actions

6.7.1.2 BTS 9110/9110-E Corrective Actions


Disable RF Power
Use the BTS NEM to disable RA before disconnecting RF cables.
Initialize RA after work.

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[8,32]
MODULEINSERTED

Reset Function
BTS

BTS
operational?

yes

Alarm
solved

no

Onsite
Disconnect mains
power from ACCO
to Basic Unit

Onsite

OR

Onsite

Switch off Battery


Switch off mains power
Backup Switch and
OR fuse for tower mounted
Main Power switch in
BTS
Side Support Cabinet

Onsite
After 30 s
repower the BTS

Onsite
BTS
operational?

no

Replace
9110 BTS

yes

Alarm
solved

BTS
operational?

yes

Alarm
solved

no
Contact
System Support

Figure 73: MODULE-INSERTED: BTS 9110/9110-E Corrective Actions

6.7.2 [8,32] MODULE-INSERTED (RA)


specific Problems

MODULE-INSERTED

event Type

Equipment

probable Cause

Replaceable Unit Problem

136 / 320

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perceived Severity

Warning (MI)

Alarm Description

The inserted TRE is connected to a dedicated ANx via RF cable.

There is no disturbance of the telecom applications.


Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

6.7.2.1 BTS 9100 Corrective Actions


Disable RF Power
Use the BTS NEM to disable RA before disconnecting RF cables.
Initialize RA after work.

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[8,32] MODULEINSERTED
(RA)

Lock Function
BTS

Unlock Function
BTS

yes

BTS
operational?

Alarm
solved

no

Onsite

If the module has been


extracted previously and the
same module inserted
(without operator action), the
connection of the module
could be faulty

Check BTS status

Onsite
Check RF cables in case
the of sector mapping is
not as expected, and
connectors to TRE,
ANX/ANY/ANC visually
and electrcally. Replace
cable, if required.

yes

BTS
operational?

Alarm
solved

no

Onsite
Replace
ANX,ANY,ANC

Onsite

OR

Replace TRE

BTS
operational?

yes

Alarm
solved

no
Contact
System Support

Figure 74: MODULE-INSERTED: BTS 9100 Corrective Actions

6.7.2.2 BTS 9110/9110-E Corrective Actions


Disable RF Power
Use the BTS NEM to disable RA before disconnecting RF cables.
Initialize RA after work.

138 / 320

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[8,32]
MODULEINSERTED

Reset Function
BTS

BTS
operational?

yes

Alarm
solved

no

Onsite
Disconnect mains
power from ACCO
to Basic Unit

Onsite

OR

Onsite

Switch off Battery


Switch off mains power
Backup Switch and
OR fuse for tower mounted
Main Power switch in
BTS
Side Support Cabinet

Onsite
After 30 s
repower the BTS

Onsite
BTS
operational?

no

Replace
9110 BTS

yes

Alarm
solved

BTS
operational?

yes

Alarm
solved

no
Contact
System Support

Figure 75: MODULE-INSERTED: BTS 9110/9110-E Corrective Actions

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6 Class 8: Global BTS Alarms

6.8 [8,247] RESET


6.8.1 [8,247] RESET (BTS)
specific Problems

RESET

event Type

Processing Error

probable Cause

Software Error

perceived Severity

Warning (MI)

Alarm Description

The (power up) reset of the BTS has been performed successfully.

Alarm Number

1 : BTS Power On.


2 : SW discrepancy.
3 : Operator command.

There is no disturbance of the telecom applications, because the BTS was powered down before.
Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

6.8.1.1 Corrective Actions


None required, the BTS is now in service.

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6 Class 8: Global BTS Alarms

6.9 [8,248] RESTART


specific Problems

RESTART

event Type

Equipment

probable Cause

Software Error

perceived Severity

Warning (MI)

Alarm Description

The BTS restarts successfully.

After the previous call interrupt, the BTS is now in service.


Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

6.9.1 Corrective Actions


None required.

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7 Class 9: BTS-EXTERNAL Alarms

7 Class 9: BTS-EXTERNAL Alarms


This section defines the alarms for the Class 9: BTS-EXTERNAL alarm class.

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7 Class 9: BTS-EXTERNAL Alarms

7.1 [9,1...56] EXT-ALARM


specific Problems

EXT-ALARM

event Type

Equipment

probable Cause

Indeterminate

perceived Severity

Minor (DMA)

Alarm Description

External Alarms are not linked to telecom part of the BTS, they are forseen
to announce events linked to the environment of the BTS.
BTS 9100/9110/9110-E : External alarm (e.g., door open, fire, water)
detected from input port [1 ... 24].
External alarms [25 ... 56] can be raised only by the BTS 9110-E, and are
applicable only in this case.
For Outdoor BTS, some of the 24 external alarms are allocated to the
cabinet, they are already wired and reflect behaviour of other elements in
the BTS: AC main, Air Conditioning unit, door...
For 9100 Indoor BTS, the 24 external alarms are free (customer).
External alarms are seen only at the BTS and BSC terminals. At the
OMC-R, they are translated into customer-defined ASCII text.
To simplify the external alarms declaration, default values are provided with
an alarm translation table.

Telecom functions are not directly affected, if the detected problem is not disturbing the BTS function.
(#) VSWR and LNA alarms (if equipped), indicates a problem on the antenna output, and degradation
may occur.
Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

X#

X#

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7 Class 9: BTS-EXTERNAL Alarms

7.1.1 Corrective Actions


[9,1...50] EXTALARM

Onsite

Alarm was
sent without
cause?

yes

Check sensor
connection to BTS.

no
Onsite

Trigger customer
specific action
according to reported
alarm (e.g. call fire
brogade)

Check cabling to
sensor, replace
cabling if required.

Onsite

Check sensor
function, replace
sensor if required.

External
alarm
persists?

no

Alarm
solved

yes
Contact
System Support

Figure 76: EXT-ALARM [9,1...56] : Corrective Actions

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7 Class 9: BTS-EXTERNAL Alarms

7.2 [9,1] EXT-ALARM (Default)


specific Problems

EXT-ALARM

event Type

Equipment

probable Cause

Indeterminate

perceived Severity

Critical (VPMA)

Alarm Description

To simplify the external alarms declaration, default values are provided with
an alarm translation table.
BTS 9100: There is a power supply rectifier failure.

Telecom functions are not directly affected, if the detected problem is not disturbing the BTS function.
Telecom functions are not directly affected, as long as the BTS is battery powered.
Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

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7 Class 9: BTS-EXTERNAL Alarms

7.2.1 Corrective Actions


[9,1] EXTALARM

Onsite

Alarm was
sent without
cause?

yes

Check sensor
connection to BTS.

no
Onsite

Trigger customer
specific action
according to power
supply rectifier alarm

Check cabling to
sensor, replace
cabling if required.

Onsite

Check sensor
function, replace
sensor if required.

External
alarm
persists?

no

Alarm
solved

yes
Contact
System Support

Figure 77: [9,1] EXT-ALARM: Default Corrective Actions

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7 Class 9: BTS-EXTERNAL Alarms

7.3 [9,2] EXT-ALARM (Default)


specific Problems

EXT-ALARM

event Type

Equipment

probable Cause

Indeterminate

perceived Severity

Critical (VPMA)

Alarm Description

To simplify the external alarms declaration, default values are provided with
an alarm translation table.
BTS 9100: There is a AC mains power failure.
9110/9110-E: There is a AC mains power failure detected by SSC.

Telecom functions are not directly affected, as long as the BTS is battery powered. Immediate intervention
is necessary, if not the BTS will go down.
Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

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7 Class 9: BTS-EXTERNAL Alarms

7.3.1 Corrective Actions


[9,2] EXTALARM

Onsite

Alarm was
sent without
cause?

yes

Check sensor
connection to BTS.

no
Onsite
Onsite

Check cabling to
sensor, replace
cabling if required.

Check AC power
supply fuses,
breakers, cabl%s,
connectors

Onsite
Onsite

Check sensor
function, replace
sensor if required.

Ensure BTS AC
power supply

External
alarm
persists?
yes
Contact
System Support

no

Alarm
solved

External
alarm
persists?

no

Alarm
solved

yes
Contact
System Support

Figure 78: [9,2] EXT-ALARM: Default Corrective Actions

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7 Class 9: BTS-EXTERNAL Alarms

7.4 [9,3] EXT-ALARM (Default)


specific Problems

EXT-ALARM

event Type

Equipment

probable Cause

Indeterminate

perceived Severity

Minor (DMA)

Alarm Description

To simplify the external alarms declaration, default values are provided with
an alarm translation table.
BTS 9100: This is a door/window alarm.
BTS 9110/9110-E : This is a combined alarm for SSC, indicates
problem/malfunction on one of the following SSC aspects:
Door contact
Power supplies
Battery charger
Inner fan alarm
Outer fan alarm
Temperature alarm
Battery back-up "OFF" alarm.

Telecom functions are not affected .


Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

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7.4.1 Corrective Actions


[9,3] EXTALARM

Onsite

Alarm was
sent without
cause?

yes

Check sensor
connection to BTS.

no
Onsite

Trigger customer
specific action
according to reported
alarm (e.g. call fire
brogade)

Check cabling to
sensor, replace
cabling if required.

Onsite

Check sensor
function, replace
sensor if required.

External
alarm
persists?

no

Alarm
solved

yes
Contact
System Support

Figure 79: [9,3] EXT-ALARM: Default Corrective Actions

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7 Class 9: BTS-EXTERNAL Alarms

7.4.2 BTS 9110/9110-E Corrective Actions


[9,1] EXTALARM

Onsite
Alarm was
sent without
cause?

yes

Check sensor
connection to BTS.

no

Onsite
Onsite
Check cabling to
sensor, replace
cabling if required.

Check AC power
supply fuses,
breakers, cabl%s,
connectors

Onsite
Onsite
Check sensor
function, replace
sensor if required.

Ensure BTS AC
power supply

Onsite
External
alarm
persists?

Replace SSCPS

no

Alarm
solved

yes
Contact
System Support
External
alarm
persists?

no

Alarm
solved

yes
Contact
System Support

Figure 80: [9,3] EXT-ALARM: BTS 9110/9110-E Default Corrective Actions

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7 Class 9: BTS-EXTERNAL Alarms

7.5 [9,4] EXT-ALARM (Default)


specific Problems

EXT-ALARM

event Type

Equipment

probable Cause

Indeterminate

perceived Severity

Minor (DMA)

Alarm Description

To simplify the external alarms declaration, default values are provided with
an alarm translation table.
BTS 9100: This is a door/window alarm override by the allowance key.
BTS 9110/9110-E: This is a door alarm for the micro-BTS master, COBOX
cover open.

Telecom functions are not affected.


Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

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7 Class 9: BTS-EXTERNAL Alarms

7.5.1 Corrective Actions


[9,4] EXTALARM

Onsite

Alarm was
sent without
cause?

yes

Check sensor
connection to BTS.

no
Onsite

Trigger customer
specific action
according to an open
door or window alarm
when allowance key is
used onsite.

Check cabling to
sensor, replace
cabling if required.

Onsite

Check sensor
function, replace
sensor if required.

External
alarm
persists?

no

Alarm
solved

yes
Contact
System Support

Figure 81: [9,4] EXT-ALARM: Default Corrective Actions

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7 Class 9: BTS-EXTERNAL Alarms

7.6 [9,5] EXT-ALARM (Default)


specific Problems

EXT-ALARM

event Type

Equipment

probable Cause

Indeterminate

perceived Severity

Critical (VPMA)

Alarm Description

To simplify the external alarms declaration, default values are provided with
an alarm translation table.
BTS 9100: Fire alarm by detection of smoke detector inside the cabinet.
BTS 9110/9110-E: This is a PMS alarm for the micro-BTS master,
equipment not in vertical position.

Telecom functions are not directly affected.


Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

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7 Class 9: BTS-EXTERNAL Alarms

7.6.1 Corrective Actions


[9,5] EXTALARM

Onsite

Alarm was
sent without
cause?

yes

Check sensor
connection to BTS.

no
Onsite

Trigger customer
specific action
according to reported
alarm (e.g. call fire
brogade)

Check cabling to
sensor, replace
cabling if required.

Onsite

Check sensor
function, replace
sensor if required.

External
alarm
persists?

no

Alarm
solved

yes
Contact
System Support

Figure 82: [9,5] EXT-ALARM: Default Corrective Actions

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7 Class 9: BTS-EXTERNAL Alarms

7.7 [9,6] EXT-ALARM (Default)


specific Problems

EXT-ALARM

event Type

Equipment

probable Cause

Indeterminate

perceived Severity

Major (PMA)

Alarm Description

To simplify the external alarms declaration, default values are provided with
an alarm translation table.
BTS 9100: Water break-in by detection of water detection float switch.

Telecom functions are not directly affected.


Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

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7 Class 9: BTS-EXTERNAL Alarms

7.7.1 Corrective Actions


[9,6] EXTALARM

Onsite

Alarm was
sent without
cause?

yes

Check sensor
connection to BTS.

no
Onsite

Trigger customer
specific action
according to a water
breakin alarm.

Check cabling to
sensor, replace
cabling if required.

Onsite

Check sensor
function, replace
sensor if required.

External
alarm
persists?

no

Alarm
solved

yes
Contact
System Support

Figure 83: [9,6] EXT-ALARM: Default Corrective Actions

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7.8 [9,7] EXT-ALARM (Default)


specific Problems

EXT-ALARM

event Type

Equipment

probable Cause

Indeterminate

perceived Severity

Major (PMA)

Alarm Description

To simplify the external alarms declaration, default values are provided with
an alarm translation table.
BTS 9100: There is a heating/ventilation/cooling system problem. At least
one fan in the heat exchanger unit is faulty.

Telecom functions are not directly affected.


Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

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7 Class 9: BTS-EXTERNAL Alarms

7.8.1 Corrective Actions


[9,7] EXTALARM

Onsite
Alarm was
sent without
cause?

yes

Check sensor
connection to BTS.

no

Onsite
Check cabling to
sensor, replace
cabling if required.

Onsite
A9100:
Replace HEAT2

Onsite
Check sensor
function, replace
sensor if required.

External
alarm
persists?

no

Alarm
solved

yes

no

External
alarm
persists?

yes

Contact
System Support

Figure 84: [9,7] EXT-ALARM: Default Corrective Actions

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7 Class 9: BTS-EXTERNAL Alarms

7.9 [9,8] EXT-ALARM (Default)


specific Problems

EXT-ALARM

event Type

Equipment

probable Cause

Indeterminate

perceived Severity

Minor (DMA)

Alarm Description

To simplify the external alarms declaration, default values are provided with
an alarm translation table.
BTS 9100: The temperature in the equipment rack reached 35 0 C.

Telecom functions are not directly affected.


Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

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7 Class 9: BTS-EXTERNAL Alarms

7.9.1 Corrective Actions


[9,8] EXTALARM

Onsite

Alarm was
sent without
cause?

yes

Check sensor
connection to BTS.

no
Onsite

Trigger customer
specific action
according to a hot
equipment room alarm
(e.g. check air
condition unit)

Check cabling to
sensor, replace
cabling if required.

Onsite

Check sensor
function, replace
sensor if required.

External
alarm
persists?

no

Alarm
solved

yes
Contact
System Support

Figure 85: [9,8] EXT-ALARM: Default Corrective Actions

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7 Class 9: BTS-EXTERNAL Alarms

7.10 [9,9] EXT-ALARM (Default)


specific Problems

EXT-ALARM

event Type

Equipment

probable Cause

Indeterminate

perceived Severity

Minor (DMA)

Alarm Description

To simplify the external alarms declaration, default values are provided with
an alarm translation table.
BTS 9100: The temperature in the equipment room reached 40 0 C.

Telecom functions are not directly affected.


Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

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7 Class 9: BTS-EXTERNAL Alarms

7.10.1 Corrective Actions


[9,9] EXTALARM

Onsite

Alarm was
sent without
cause?

yes

Check sensor
connection to BTS.

no
Onsite

Trigger customer
specific action
according to a hot
equipment room alarm
(e.g. check air
condition unit)

Check cabling to
sensor, replace
cabling if required.

Onsite

Check sensor
function, replace
sensor if required.

External
alarm
persists?

no

Alarm
solved

yes
Contact
System Support

Figure 86: [9,9] EXT-ALARM: Default Corrective Actions

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7 Class 9: BTS-EXTERNAL Alarms

7.11 [9,10] EXT-ALARM (Default)


specific Problems

EXT-ALARM

event Type

Equipment

probable Cause

Indeterminate

perceived Severity

Minor (DMA)

Alarm Description

To simplify the external alarms declaration, default values are provided with
an alarm translation table.
BTS 9100: The antenna mast warning light is faulty.

Telecom functions are not directly affected.


Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

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7 Class 9: BTS-EXTERNAL Alarms

7.11.1 Corrective Actions


[9,10] EXTALARM

Onsite

Alarm was
sent without
cause?

yes

Check sensor
connection to BTS.

no
Onsite

Onsite

Check cabling to
sensor, replace
cabling if required.

Replace antenna
mast warning light

Onsite

External
alarm
persists?

no

Alarm
solved

Check sensor
function, replace
sensor if required.

yes
Contact
System Support

External
alarm
persists?

no

Alarm
solved

yes
Contact
System Support

Figure 87: [9,10] EXT-ALARM: Default Corrective Actions

166 / 320

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7 Class 9: BTS-EXTERNAL Alarms

7.12 [9,11] EXT-ALARM (Default)


specific Problems

EXT-ALARM

event Type

Equipment

probable Cause

Indeterminate

perceived Severity

Major (PMA)

Alarm Description

To simplify the external alarms declaration, default values are provided with
an alarm translation table.
9100 BTS Indoor: The external battery (if equipped) is deep discharged
while supplying the BTS. The BTS will be switched off after 30 - 60 s.

Telecom functions are not directly affected, as long as the BTS is battery powered, but the BTS will be
switched off after 30 - 60 s.
Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

3BK 21625 AAAA PCZZA Ed.06

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7 Class 9: BTS-EXTERNAL Alarms

7.12.1 Corrective Actions


[9,11] EXTALARM

Alarm was
sent without
cause?

yes

Onsite

Onsite

Check sensor
connection to BTS.

Check cabling to
sensor, replace
cabling if required.

no

Onsite

Power
supply alarm
events?

yes

Check sensor function,


replace sensor if
required.

Solve power supply


alarm first

no

Onsite
no
External
alarm
persists?

Ensure BTS AC power


supply

Onsite

yes
Contact
System Support

Check battery

Onsite

A9100:
Replace BU41

External
alarm
persists?

Alarm
solved

OR

A9100:
Replace BU100

Onsite

Onsite

Onsite

OR

A9100:
Replace BATS

OR

A9100:
Replace BU101

no
Alarm
solved

yes
Contact
System Support

Figure 88: [9,11] EXT-ALARM: Default Corrective Actions

168 / 320

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7 Class 9: BTS-EXTERNAL Alarms

7.13 [9,12] EXT-ALARM (Default)


specific Problems

EXT-ALARM

event Type

Equipment

probable Cause

Indeterminate

perceived Severity

Minor (DMA)

Alarm Description

To simplify the external alarms declaration, default values are provided with
an alarm translation table.
BTS 9110/9110-E: This is a door alarm for the micro-BTS slave1, COBOX
cover open.

Telecom functions are not directly affected, as long as the BTS is battery powered.
Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

3BK 21625 AAAA PCZZA Ed.06

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7 Class 9: BTS-EXTERNAL Alarms

7.13.1 Corrective Actions


[9,12] EXTALARM

Onsite
Alarm was
sent without
cause?

yes

Check sensor
connection to BTS.

no
Onsite

Onsite
Check cabling to
sensor, replace
cabling if required.

Check FAN fuses in


COBO, replace fuses
if required.

Onsite
Onsite
Replace FAn
Cassette.

External
alarm
persists?

Check sensor
function, replace
sensor if required.

no

Alarm
solved
External
alarm
persists?

no

Alarm
solved

yes

Onsite

yes
Contact
System Support

Replace Top of
Cover with FAN.

External
alarm
persists?

no

Alarm
solved

yes
Contact
System Support

Figure 89: [9,12] EXT-ALARM: Default Corrective Actions

170 / 320

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7 Class 9: BTS-EXTERNAL Alarms

7.14 [9,13] EXT-ALARM (Default)


specific Problems

EXT-ALARM

event Type

Equipment

probable Cause

Indeterminate

perceived Severity

Minor (DMA)

Alarm Description

To simplify the external alarms declaration, default values are provided with
an alarm translation table.
BTS 9100: The antenna mast warning light is faulty.
BTS 9110/9110-E: This is a PMS alarm for the micro-BTS slave1,
equipment not in vertical position.

Telecom functions are not affected.


Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

3BK 21625 AAAA PCZZA Ed.06

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7 Class 9: BTS-EXTERNAL Alarms

7.14.1 BTS 9100 Corrective Actions


[9,13] EXTALARM

Onsite

Alarm was
sent without
cause?

yes

Check sensor
connection to BTS.

no
Onsite

Onsite

Check cabling to
sensor, replace
cabling if required.

Replace antenna
mast warning light

Onsite

External
alarm
persists?

no

Alarm
solved

Check sensor
function, replace
sensor if required.

yes
Contact
System Support

External
alarm
persists?

no

Alarm
solved

yes
Contact
System Support

Figure 90: [9,13] EXT-ALARM: 9100 Default Corrective Actions

172 / 320

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7 Class 9: BTS-EXTERNAL Alarms

7.15 [9,14] EXT-ALARM (Default)


specific Problems

EXT-ALARM

event Type

Equipment

probable Cause

Indeterminate

perceived Severity

Minor (DMA)

Alarm Description

To simplify the external alarms declaration, default values are provided with
an alarm translation table.
BTS 9100: The antenna mast warning light is faulty.

Telecom functions are not affected.


Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

3BK 21625 AAAA PCZZA Ed.06

173 / 320

7 Class 9: BTS-EXTERNAL Alarms

7.15.1 BTS 9100 Corrective Actions


[9,14] EXTALARM

Onsite

Alarm was
sent without
cause?

yes

Check sensor
connection to BTS.

no
Onsite

Onsite

Check cabling to
sensor, replace
cabling if required.

Replace antenna
mast warning light

Onsite

External
alarm
persists?

no

Alarm
solved

Check sensor
function, replace
sensor if required.

yes
Contact
System Support

External
alarm
persists?

no

Alarm
solved

yes
Contact
System Support

Figure 91: [9,14] EXT-ALARM: BTS 9100 Default Corrective Actions

174 / 320

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7 Class 9: BTS-EXTERNAL Alarms

7.16 [9,15] EXT-ALARM (Default)


specific Problems

EXT-ALARM

event Type

Equipment

probable Cause

Indeterminate

perceived Severity

Minor (DMA)

Alarm Description

To simplify the external alarms declaration, default values are provided with
an alarm translation table.
BTS 9100: This is a door alarm.

Telecom functions are not affected.


Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

3BK 21625 AAAA PCZZA Ed.06

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7 Class 9: BTS-EXTERNAL Alarms

7.16.1 BTS 9100 Corrective Actions


[9,15] EXTALARM

Onsite

Alarm was
sent without
cause?

yes

Check sensor
connection to BTS.

no
Onsite

Trigger customer
specific action
according to
open door alarm

Check cabling to
sensor, replace
cabling if required.

Onsite

Check sensor
function, replace
sensor if required.

External
alarm
persists?

no

Alarm
solved

yes
Contact
System Support

Figure 92: [9,15] EXT-ALARM: BTS 9100 Default Corrective Actions

176 / 320

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7 Class 9: BTS-EXTERNAL Alarms

7.17 [9,16] EXT-ALARM (Default)


specific Problems

EXT-ALARM

event Type

Equipment

probable Cause

Indeterminate

perceived Severity

Critical (VPMA)

Alarm Description

To simplify the external alarms declaration, default values are provided with
an alarm translation table.
BTS 9100: This is a power supply inverter alarm.

Telecom functions are not affected.


Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

3BK 21625 AAAA PCZZA Ed.06

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7 Class 9: BTS-EXTERNAL Alarms

7.17.1 Corrective Actions


[9,16] EXTALARM

Onsite

Alarm was
sent without
cause?

yes

Check sensor
connection to BTS.

no
Onsite

Trigger customer
specific action
according to power
supply inverter alarm

Check cabling to
sensor, replace
cabling if required.

Onsite

Check sensor
function, replace
sensor if required.

External
alarm
persists?

no

Alarm
solved

yes
Contact
System Support

Figure 93: [9,16] EXT-ALARM: Default Corrective Actions

178 / 320

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7 Class 9: BTS-EXTERNAL Alarms

7.18 [9,17] EXT-ALARM (Default)


specific Problems

EXT-ALARM

event Type

Equipment

probable Cause

Indeterminate

perceived Severity

Minor (DMA)

Alarm Description

To simplify the external alarms declaration, default values are provided with
an alarm translation table.
BTS 9100: This is a fatal REK alarm on TRX1, MAB detects a VSWR
problem.

(#) VSWR alarm indicates a problem on the antenna output, and degradation may occur.
Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

X#

X#

3BK 21625 AAAA PCZZA Ed.06

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7 Class 9: BTS-EXTERNAL Alarms

7.18.1 Corrective Actions


[9,17] EXTALARM

Onsite
Alarm was
sent without
cause?

yes

Check sensor
connection to BTS.

no

Onsite
Onsite
Check cabling to
sensor, replace
cabling if required.

Check TRX to
antenna cables
visually and
electrically

Onsite

Onsite

Check sensor
function, replace
sensor if required.

Check antenna

Onsite
External
alarm
persists?

Replace MAB of
TRX1

no

Alarm
solved

yes
Contact
System Support
External
alarm
persists?

no

Alarm
solved

yes
Contact
System Support

Figure 94: [9,17] EXT-ALARM: Default Corrective Actions

180 / 320

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7 Class 9: BTS-EXTERNAL Alarms

7.19 [9,18] EXT-ALARM (Default)


specific Problems

EXT-ALARM

event Type

Equipment

probable Cause

Indeterminate

perceived Severity

Minor (DMA)

Alarm Description

To simplify the external alarms declaration, default values are provided with
an alarm translation table.
BTS 9100: This is a fatal REK alarm on TRX2, MAB detects a VSWR
problem.

(#) VSWR alarm indicates a problem on the antenna output, and degradation may occur.
Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

X#

X#

3BK 21625 AAAA PCZZA Ed.06

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7 Class 9: BTS-EXTERNAL Alarms

7.19.1 Corrective Actions


[9,18] EXTALARM

Onsite
Alarm was
sent without
cause?

yes

Check sensor
connection to BTS.

no

Onsite
Onsite
Check cabling to
sensor, replace
cabling if required.

Check TRX to
antenna cables
visually and
electrically

Onsite

Onsite

Check sensor
function, replace
sensor if required.

Check antenna

Onsite
External
alarm
persists?

Replace MAB of
TRX2

no

Alarm
solved

yes
Contact
System Support
External
alarm
persists?

no

Alarm
solved

yes
Contact
System Support

Figure 95: [9,18] EXT-ALARM: Default Corrective Actions

182 / 320

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7 Class 9: BTS-EXTERNAL Alarms

7.20 [9,19] EXT-ALARM (Default)


specific Problems

EXT-ALARM

event Type

Equipment

probable Cause

Indeterminate

perceived Severity

Minor (DMA)

Alarm Description

To simplify the external alarms declaration, default values are provided with
an alarm translation table.
BTS 9100: This is a fatal REK alarm (if installed) on TRX3, MAB detects a
VSWR problem.

(#) VSWR alarm indicates a problem on the antenna output, and degradation may occur.
Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

X#

X#

3BK 21625 AAAA PCZZA Ed.06

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7 Class 9: BTS-EXTERNAL Alarms

7.20.1 Corrective Actions


[9,19] EXTALARM

Onsite
Alarm was
sent without
cause?

yes

Check sensor
connection to BTS.

no

Onsite
Onsite
Check cabling to
sensor, replace
cabling if required.

Check TRX to
antenna cables
visually and
electrically

Onsite

Onsite

Check sensor
function, replace
sensor if required.

Check antenna

Onsite
External
alarm
persists?

Replace MAB of
TRX3

no

Alarm
solved

yes
Contact
System Support
External
alarm
persists?

no

Alarm
solved

yes
Contact
System Support

Figure 96: [9,19] EXT-ALARM: Default Corrective Actions

184 / 320

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7 Class 9: BTS-EXTERNAL Alarms

7.21 [9,20] EXT-ALARM (Default)


specific Problems

EXT-ALARM

event Type

Equipment

probable Cause

Indeterminate

perceived Severity

Minor (DMA)

Alarm Description

To simplify the external alarms declaration, default values are provided with
an alarm translation table.
BTS 9100: This is a fatal REK alarm (if installed) on TRX4, MAB detects a
VSWR problem.
BTS 9110/9110-E: This is a door alarm for the micro-BTS slave 2, COBOX
cover open.

(#) VSWR alarm indicates a problem on the antenna output, and degradation may occur.
Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

X#

X#

3BK 21625 AAAA PCZZA Ed.06

185 / 320

7 Class 9: BTS-EXTERNAL Alarms

7.21.1 BTS 9100 Corrective Actions


[9,20] EXTALARM

Onsite
Alarm was
sent without
cause?

yes

Check sensor
connection to BTS.

no

Onsite
Onsite
Check cabling to
sensor, replace
cabling if required.

Check TRX to
antenna cables
visually and
electrically

Onsite

Onsite

Check sensor
function, replace
sensor if required.

Check antenna

Onsite
External
alarm
persists?

Replace MAB of
TRX4

no

Alarm
solved

yes
Contact
System Support
External
alarm
persists?

no

Alarm
solved

yes
Contact
System Support

Figure 97: [9,20] EXT-ALARM: BTS 9100 Default Corrective Actions

186 / 320

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7 Class 9: BTS-EXTERNAL Alarms

7.22 [9,21] EXT-ALARM (Default)


specific Problems

EXT-ALARM

event Type

Equipment

probable Cause

Indeterminate

perceived Severity

Minor (DMA)

Alarm Description

To simplify the external alarms declaration, default values are provided with
an alarm translation table.
BTS 9100: This is a fatal REK alarm (if installed) on TRX5, MAB detects a
VSWR problem.
9110/9110-E: This is a PMS alarm for the micro-BTS slave2, equipment
not in vertical position.

(#) VSWR alarm indicates a problem on the antenna output, and degradation may occur.
Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

X#

X#

3BK 21625 AAAA PCZZA Ed.06

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7 Class 9: BTS-EXTERNAL Alarms

7.22.1 BTS 9100 Corrective Actions


[9,21] EXTALARM

Onsite
Alarm was
sent without
cause?

yes

Check sensor
connection to BTS.

no

Onsite
Onsite
Check cabling to
sensor, replace
cabling if required.

Check TRX to
antenna cables
visually and
electrically

Onsite

Onsite

Check sensor
function, replace
sensor if required.

Check antenna

Onsite
External
alarm
persists?

Replace MAB of
TRX5

no

Alarm
solved

yes
Contact
System Support
External
alarm
persists?

no

Alarm
solved

yes
Contact
System Support

Figure 98: [9,21] EXT-ALARM: BTS 9100 Default Corrective Actions

188 / 320

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7 Class 9: BTS-EXTERNAL Alarms

7.23 [9,22] EXT-ALARM (Default)


specific Problems

EXT-ALARM

event Type

Equipment

probable Cause

Indeterminate

perceived Severity

Minor (DMA)

Alarm Description

To simplify the external alarms declaration, default values are provided with
an alarm translation table.
BTS 9100: This is a fatal REK alarm (if installed) on TRX6, MAB detects a
VSWR problem.

(#) VSWR alarm indicates a problem on the antenna output, and degradation may occur.
Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

X#

X#

3BK 21625 AAAA PCZZA Ed.06

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7 Class 9: BTS-EXTERNAL Alarms

7.23.1 Corrective Actions


[9,22] EXTALARM

Onsite
Alarm was
sent without
cause?

yes

Check sensor
connection to BTS.

no

Onsite
Onsite
Check cabling to
sensor, replace
cabling if required.

Check TRX to
antenna cables
visually and
electrically

Onsite

Onsite

Check sensor
function, replace
sensor if required.

Check antenna

Onsite
External
alarm
persists?

Replace MAB of
TRX6

no

Alarm
solved

yes
Contact
System Support
External
alarm
persists?

no

Alarm
solved

yes
Contact
System Support

Figure 99: [9,22] EXT-ALARM: Default Corrective Actions

190 / 320

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7 Class 9: BTS-EXTERNAL Alarms

7.24 [9,23] EXT-ALARM (Default)


specific Problems

EXT-ALARM

event Type

Equipment

probable Cause

Indeterminate

perceived Severity

Minor (DMA)

Alarm Description

To simplify the external alarms declaration, default values are provided with
an alarm translation table.
BTS 9100 : This is a REK alarm (if installed) on LNA, at least one receive
path has a LNA problem.

(#) PDU/LNA alarm indicates a problem on the antenna amplifier output, and degradation may occur.
Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

X#

X#

3BK 21625 AAAA PCZZA Ed.06

191 / 320

7 Class 9: BTS-EXTERNAL Alarms

7.24.1 BTS 9100 Corrective Actions


[9,23] EXTALARM

Onsite
Alarm was
sent without
cause?

yes

Check sensor
connection to BTS.

no

Onsite
Check cabling to
sensor, replace
cabling if required.

Onsite
Onsite

Check all PDUs for


flashing TRX MAB
LEDs

Check sensor
function, replace
sensor if required.

Onsite
External
alarm
persists?

Replace the MAB


corresponding to the
lashing TRX MAB
LED

no

Alarm
solved

yes
Contact
System Support
External
alarm
persists?

no

Alarm
solved

yes
Contact
System Support

Figure 100: [9,23] EXT-ALARM: Default Corrective Actions

192 / 320

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7 Class 9: BTS-EXTERNAL Alarms

7.25 [9,24] EXT-ALARM (Default)


specific Problems

EXT-ALARM

event Type

Equipment

probable Cause

Indeterminate

perceived Severity

Minor (DMA)

Alarm Description

To simplify the external alarms declaration, default values are provided with
an alarm translation table.
BTS 9100: There is a heating/ventilation/cooling system problem. At least
one fan in the heat exchanger unit is faulty.

Telecom functions are not affected.


Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

3BK 21625 AAAA PCZZA Ed.06

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7 Class 9: BTS-EXTERNAL Alarms

7.25.1 Corrective Actions


[9,7] EXTALARM

Onsite
Alarm was
sent without
cause?

yes

Check sensor
connection to BTS.

no

Onsite
Check cabling to
sensor, replace
cabling if required.

Onsite
A9100:
Replace HEAT2

Onsite
Check sensor
function, replace
sensor if required.

External
alarm
persists?

no

Alarm
solved

yes

no

External
alarm
persists?

yes

Contact
System Support

Figure 101: [9,24] EXT-ALARM: 9100 Default Corrective Actions

194 / 320

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7 Class 9: BTS-EXTERNAL Alarms

7.26 [9,25] EXT-ALARM for 9110-E (Default)


Specific Problems

EXT-ALARM

Event Type

Equipment

Probable Cause

Indeterminate

Perceived Severity

Minor (DMA) - in commercial use; complete Begin/End alert sequence..


Indeterminate - event, without End alert..
Warning - out of commercial use; complete Begin/End alert sequence..

Alarm Description

BTS 9110-E: Available and not used.

7.27 [9,26] EXT-ALARM for 9110-E (Default)


Specific Problems

EXT-ALARM

Event Type

Equipment

Probable Cause

Indeterminate

Perceived Severity

Minor (DMA) - in commercial use; complete Begin/End alert sequence..


Indeterminate - event, without End alert..
Warning - out of commercial use; complete Begin/End alert sequence..

Alarm Description

3BK 21625 AAAA PCZZA Ed.06

BTS 9110-E: Available and not used.

195 / 320

7 Class 9: BTS-EXTERNAL Alarms

7.28 [9,27] EXT-ALARM for 9110-E (Default)


Specific Problems

EXT-ALARM

Event Type

Equipment

Probable Cause

Indeterminate

Perceived Severity

Minor (DMA) - in commercial use; complete Begin/End alert sequence..


Indeterminate - event, without End alert.
Warning - out of commercial use; complete Begin/End alert sequence..

Alarm Description

BTS 9110-E: Available and not used.

7.29 [9,28] EXT-ALARM for 9110-E (Default)


Specific Problems

EXT-ALARM

Event Type

Equipment

Probable Cause

Indeterminate

Perceived Severity

Minor (DMA) - in commercial use; complete Begin/End alert sequence.


Indeterminate - event, without End alert.
Warning - out of commercial use; complete Begin/End alert sequence.

Alarm Description

To simplify the external alarms declaration, default values are provided with
an alarm translation table.
BTS 9110-E: This is a door alarm for the micro-BTS slave 11, COBOX
cover open.

196 / 320

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7 Class 9: BTS-EXTERNAL Alarms

7.30 [9,29] EXT-ALARM for 9110-E (Default)


Specific Problems

EXT-ALARM

Event Type

Equipment

Probable Cause

Indeterminate

Perceived Severity

Minor (DMA) - in commercial use; complete Begin/End alert sequence..


Indeterminate - event, without End alert..
Warning - out of commercial use; complete Begin/End alert sequence..

Alarm Description

To simplify the external alarms declaration, default values are provided with
an alarm translation table.
9110-E: This is a PMS alarm for the micro-BTS slave11, equipment not in
vertical position.

7.31 [9,30] EXT-ALARM for 9110-E (Default)


Specific Problems

EXT-ALARM

Event Type

Equipment

Probable Cause

Indeterminate

Perceived Severity

Minor (DMA) - in commercial use; complete Begin/End alert sequence..


Indeterminate - event, without End alert..
Warning - out of commercial use; complete Begin/End alert sequence..

Alarm Description

3BK 21625 AAAA PCZZA Ed.06

BTS 9110-E: Available and not used.

197 / 320

7 Class 9: BTS-EXTERNAL Alarms

7.32 [9,31] EXT-ALARM for 9110-E (Default)


Specific Problems

EXT-ALARM

Event Type

Equipment

Probable Cause

Indeterminate

Perceived Severity

Minor (DMA) - in commercial use; complete Begin/End alert sequence..


Indeterminate - event, without End alert..
Warning - out of commercial use; complete Begin/End alert sequence..

Alarm Description

BTS 9110-E: Available and not used.

7.33 [9,32] EXT-ALARM for 9110-E (Default)


Specific Problems

EXT-ALARM

Event Type

Equipment

Probable Cause

Indeterminate

Perceived Severity

Minor (DMA) - in commercial use; complete Begin/End alert sequence.


Indeterminate - event, without End alert.
Warning - out of commercial use; complete Begin/End alert sequence.

Alarm Description

198 / 320

BTS 9110-E: Available and not used.

3BK 21625 AAAA PCZZA Ed.06

7 Class 9: BTS-EXTERNAL Alarms

7.34 [9,33] EXT-ALARM for 9110-E (Default)


Specific Problems

EXT-ALARM

Event Type

Equipment

Probable Cause

Indeterminate

Perceived Severity

Minor (DMA) - in commercial use; complete Begin/End alert sequence..


Indeterminate - event, without End alert..
Warning - out of commercial use; complete Begin/End alert sequence..

Alarm Description

BTS 9110-E: Available and not used.

7.35 [9,34] EXT-ALARM for 9110-E (Default)


Specific Problems

EXT-ALARM

Event Type

Equipment

Probable Cause

Indeterminate

Perceived Severity

Minor (DMA) - in commercial use; complete Begin/End alert sequence..


Indeterminate - event, without End alert..
Warning - out of commercial use; complete Begin/End alert sequence..

Alarm Description

3BK 21625 AAAA PCZZA Ed.06

BTS 9110-E: Available and not used.

199 / 320

7 Class 9: BTS-EXTERNAL Alarms

7.36 [9,35] EXT-ALARM for 9110-E (Default)


Specific Problems

EXT-ALARM

Event Type

Equipment

Probable Cause

Indeterminate

Perceived Severity

Minor (DMA) - in commercial use; complete Begin/End alert sequence..


Indeterminate - event, without End alert..
Warning - out of commercial use; complete Begin/End alert sequence..

Alarm Description

BTS 9110-E: Available and not used.

7.37 [9,36] EXT-ALARM for 9110-E (Default)


Specific Problems

EXT-ALARM

Event Type

Equipment

Probable Cause

Indeterminate

Perceived Severity

Minor (DMA) - in commercial use; complete Begin/End alert sequence..


Indeterminate - event, without End alert..
Warning - out of commercial use; complete Begin/End alert sequence..

Alarm Description

To simplify the external alarms declaration, default values are provided with
an alarm translation table.
BTS 9110-E: This is a door alarm for the micro-BTS slave 12, COBOX
cover open.

200 / 320

3BK 21625 AAAA PCZZA Ed.06

7 Class 9: BTS-EXTERNAL Alarms

7.38 [9,37] EXT-ALARM for 9110-E (Default)


Specific Problems

EXT-ALARM

Event Type

Equipment

Probable Cause

Indeterminate

Perceived Severity

Minor (DMA) - in commercial use; complete Begin/End alert sequence..


Indeterminate - event, without End alert..
Warning - out of commercial use; complete Begin/End alert sequence..

Alarm Description

To simplify the external alarms declaration, default values are provided with
an alarm translation table.
9110-E: This is a PMS alarm for the micro-BTS slave12, equipment not in
vertical position.

7.39 [9,38] EXT-ALARM for 9110-E (Default)


Specific Problems

EXT-ALARM

Event Type

Equipment

Probable Cause

Indeterminate

Perceived Severity

Minor (DMA) - in commercial use; complete Begin/End alert sequence..


Indeterminate - event, without End alert..
Warning - out of commercial use; complete Begin/End alert sequence..

Alarm Description

3BK 21625 AAAA PCZZA Ed.06

BTS 9110-E: Available and not used.

201 / 320

7 Class 9: BTS-EXTERNAL Alarms

7.40 [9,39] EXT-ALARM for 9110-E (Default)


Specific Problems

EXT-ALARM

Event Type

Equipment

Probable Cause

Indeterminate

Perceived Severity

Minor (DMA) - in commercial use; complete Begin/End alert sequence..


Indeterminate - event, without End alert..
Warning - out of commercial use; complete Begin/End alert sequence..

Alarm Description

BTS 9110-E: Available and not used.

7.41 [9,40] EXT-ALARM for 9110-E (Default)


Specific Problems

EXT-ALARM

Event Type

Equipment

Probable Cause

Indeterminate

Perceived Severity

Minor (DMA) - in commercial use; complete Begin/End alert sequence..


Indeterminate - event, without End alert..
Warning - out of commercial use; complete Begin/End alert sequence..

Alarm Description

202 / 320

BTS 9110-E: Available and not used.

3BK 21625 AAAA PCZZA Ed.06

7 Class 9: BTS-EXTERNAL Alarms

7.42 [9,41] EXT-ALARM for 9110-E (Default)


Specific Problems

EXT-ALARM

Event Type

Equipment

Probable Cause

Indeterminate

Perceived Severity

Minor (DMA) - in commercial use; complete Begin/End alert sequence..


Indeterminate - event, without End alert..
Warning - out of commercial use; complete Begin/End alert sequence..

Alarm Description

BTS 9110-E: Available and not used.

7.43 [9,42] EXT-ALARM for 9110-E (Default)


Specific Problems

EXT-ALARM

Event Type

Equipment

Probable Cause

Indeterminate

Perceived Severity

Minor (DMA) - in commercial use; complete Begin/End alert sequence..


Indeterminate - event, without End alert.
Warning - out of commercial use; complete Begin/End alert sequence..

Alarm Description

3BK 21625 AAAA PCZZA Ed.06

BTS 9110-E: Available and not used.

203 / 320

7 Class 9: BTS-EXTERNAL Alarms

7.44 [9,43] EXT-ALARM for 9110-E (Default)


Specific Problems

EXT-ALARM

Event Type

Equipment

Probable Cause

Indeterminate

Perceived Severity

Minor (DMA) - in commercial use; complete Begin/End alert sequence..


Indeterminate - event, without End alert..
Warning - out of commercial use; complete Begin/End alert sequence..

Alarm Description

BTS 9110-E: Available and not used.

7.45 [9,44] EXT-ALARM for 9110-E (Default)


Specific Problems

EXT-ALARM

Event Type

Equipment

Probable Cause

Indeterminate

Perceived Severity

Minor (DMA) - in commercial use; complete Begin/End alert sequence.


Indeterminate - event, without End alert.
Warning - out of commercial use; complete Begin/End alert sequence.

Alarm Description

To simplify the external alarms declaration, default values are provided with
an alarm translation table.
BTS 9110-E: This is a door alarm for the micro-BTS slave 21, COBOX
cover open.

204 / 320

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7 Class 9: BTS-EXTERNAL Alarms

7.46 [9,45] EXT-ALARM for 9110-E (Default)


Specific Problems

EXT-ALARM

Event Type

Equipment

Probable Cause

Indeterminate

Perceived Severity

Minor (DMA) - in commercial use; complete Begin/End alert sequence.


Indeterminate - event, without End alert.
Warning - out of commercial use; complete Begin/End alert sequence.

Alarm Description

To simplify the external alarms declaration, default values are provided with
an alarm translation table.
9110-E: This is a PMS alarm for the micro-BTS slave21, equipment not in
vertical position.

7.47 [9,46] EXT-ALARM for 9110-E (Default)


Specific Problems

EXT-ALARM

Event Type

Equipment

Probable Cause

Indeterminate

Perceived Severity

Minor (DMA) - in commercial use; complete Begin/End alert sequence.


Indeterminate - event, without End alert.
Warning - out of commercial use; complete Begin/End alert sequence.

Alarm Description

3BK 21625 AAAA PCZZA Ed.06

BTS 9110-E: Available and not used.

205 / 320

7 Class 9: BTS-EXTERNAL Alarms

7.48 [9,47] EXT-ALARM for 9110-E (Default)


Specific Problems

EXT-ALARM

Event Type

Equipment

Probable Cause

Indeterminate

Perceived Severity

Minor (DMA) - in commercial use; complete Begin/End alert sequence.


Indeterminate - event, without End alert.
Warning - out of commercial use; complete Begin/End alert sequence.

Alarm Description

BTS 9110-E: Available and not used.

7.49 [9,48] EXT-ALARM for 9110-E (Default)


Specific Problems

EXT-ALARM

Event Type

Equipment

Probable Cause

Indeterminate

Perceived Severity

Minor (DMA) - in commercial use; complete Begin/End alert sequence.


Indeterminate - event, without End alert.
Warning - out of commercial use; complete Begin/End alert sequence.

Alarm Description

206 / 320

BTS 9110-E: Available and not used.

3BK 21625 AAAA PCZZA Ed.06

7 Class 9: BTS-EXTERNAL Alarms

7.50 [9,49] EXT-ALARM for 9110-E (Default)


Specific Problems

EXT-ALARM

Event Type

Equipment

Probable Cause

Indeterminate

Perceived Severity

Minor (DMA) - in commercial use; complete Begin/End alert sequence.


Indeterminate - event, without End alert.
Warning - out of commercial use; complete Begin/End alert sequence.

Alarm Description

BTS 9110-E: Available and not used.

7.51 [9,50] EXT-ALARM for 9110-E (Default)


Specific Problems

EXT-ALARM

Event Type

Equipment

Probable Cause

Indeterminate

Perceived Severity

Minor (DMA) - in commercial use; complete Begin/End alert sequence.


Indeterminate - event, without End alert.
Warning - out of commercial use; complete Begin/End alert sequence.

Alarm Description

3BK 21625 AAAA PCZZA Ed.06

BTS 9110-E: Available and not used.

207 / 320

7 Class 9: BTS-EXTERNAL Alarms

7.52 [9,51] EXT-ALARM for 9110-E (Default)


Specific Problems

EXT-ALARM

Event Type

Equipment

Probable Cause

Indeterminate

Perceived Severity

Minor (DMA) - in commercial use; complete Begin/End alert sequence.


Indeterminate - event, without End alert.
Warning - out of commercial use; complete Begin/End alert sequence.

Alarm Description

BTS 9110-E: Available and not used.

7.53 [9,52] EXT-ALARM for 9110-E (Default)


Specific Problems

EXT-ALARM

Event Type

Equipment

Probable Cause

Indeterminate

Perceived Severity

Minor (DMA) - in commercial use; complete Begin/End alert sequence.


Indeterminate - event, without End alert.
Warning - out of commercial use; complete Begin/End alert sequence.

Alarm Description

To simplify the external alarms declaration, default values are provided with
an alarm translation table.
BTS 9110-E: This is a door alarm for the micro-BTS slave 22, COBOX
cover open.

208 / 320

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7 Class 9: BTS-EXTERNAL Alarms

7.54 [9,53] EXT-ALARM for 9110-E (Default)


Specific Problems

EXT-ALARM

Event Type

Equipment

Probable Cause

Indeterminate

Perceived Severity

Minor (DMA) - in commercial use; complete Begin/End alert sequence.


Indeterminate - event, without End alert.
Warning - out of commercial use; complete Begin/End alert sequence.

Alarm Description

To simplify the external alarms declaration, default values are provided with
an alarm translation table.
9110-E: This is a PMS alarm for the micro-BTS slave22, equipment not in
vertical position.

7.55 [9,54] EXT-ALARM for 9110-E (Default)


Specific Problems

EXT-ALARM

Event Type

Equipment

Probable Cause

Indeterminate

Perceived Severity

Minor (DMA) - in commercial use; complete Begin/End alert sequence.


Indeterminate - event, without End alert.
Warning - out of commercial use; complete Begin/End alert sequence.

Alarm Description

3BK 21625 AAAA PCZZA Ed.06

BTS 9110-E: Available and not used.

209 / 320

7 Class 9: BTS-EXTERNAL Alarms

7.56 [9,55] EXT-ALARM for 9110-E (Default)


Specific Problems

EXT-ALARM

Event Type

Equipment

Probable Cause

Indeterminate

Perceived Severity

Minor (DMA) - in commercial use; complete Begin/End alert sequence.


Indeterminate - event, without End alert.
Warning - out of commercial use; complete Begin/End alert sequence.

Alarm Description

BTS 9110-E: Available and not used.

7.57 [9,56] EXT-ALARM for 9110-E (Default)


Specific Problems

EXT-ALARM

Event Type

Equipment

Probable Cause

Indeterminate

Perceived Severity

Minor (DMA) - in commercial use; complete Begin/End alert sequence.


Indeterminate - event, without End alert.
Warning - out of commercial use; complete Begin/End alert sequence.

Alarm Description

210 / 320

BTS 9110-E: Available and not used.

3BK 21625 AAAA PCZZA Ed.06

8 Class 10: RX-TX Alarms

8 Class 10: RX-TX Alarms


This section defines the BTS alarms for Class 10: RX-TX alarm class.

3BK 21625 AAAA PCZZA Ed.06

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8 Class 10: RX-TX Alarms

8.1 [10,1] RSL-LINK


specific Problems

RSL-LINK

event Type

Communication

probable Cause

Communications Protocol Error

perceived Severity

Warning (MI)

Alarm Description

The Lapd channel RSL between BSC and BTS TRE is faulty.
This can be due to transmission problem or to BSC TCU unavailability
(faulty or operator disabled). In this situation, the TRE performs an
auto-restart after having run a timer (BCCH_CUT_Timer).

The concerned TRE does not carry traffic as long as the Lapd RSL is not reestablished.
Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

212 / 320

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8 Class 10: RX-TX Alarms

8.1.1 BTS 9100 Corrective Actions


Disable RF Power
Use the BTS NEM to disable RA before disconnecting RF cables.
Initialize RA after work.

[10,1] RSLLINK

Lock Function
BTS

Unlock Function
BTS

BTS
operational?

yes

Alarm
solved

yes

Alarm
solved

yes

Alarm
solved

no

Onsite

Check BTS status

Onsite
Check RSL cables and
connectors to TRE and
SUM visually and
electrcally. Replace
cable, if required.

BTS
operational?

no

Onsite
Replace
SUMP/SUMA

BTS
operational?

no
Contact
System Support

Figure 102: RSL-LINK: BTS 9100 Corrective Actions

3BK 21625 AAAA PCZZA Ed.06

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8 Class 10: RX-TX Alarms

8.1.2 BTS 9110/9110-E Corrective Actions


Disable RF Power
Use the BTS NEM to disable RA before disconnecting RF cables.
Initialize RA after work.

[10,1] RSLLINK

Reset Function
BTS

BTS
operational?

yes

Alarm
solved

no

Onsite
Disconnect mains
power from ACCO
to Basic Unit

OR

Onsite

Onsite

Switch off Battery


Backup Switch and
OR
Main Power switch in
Side Support Cabinet

Switch off mains


power fuse for tower
mounted BTS

Onsite
After 30 s
repower the BTS

Onsite
BTS
operational?

no

Replace
BTS A910

yes
Alarm
solved

BTS
operational?

yes

Alarm
solved

no
Contact
System Support

Figure 103: RSL-LINK: 9110/9110-E Micro BTS Corrective Actions

214 / 320

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8 Class 10: RX-TX Alarms

8.2 [10,3] RX-CABLE


8.2.1 [10,3] RX-CABLE (TRE)
specific Problems

RX-CABLE

event Type

Equipment

probable Cause

Configuration Or Customization Error

perceived Severity

Major (PMA)

Alarm Description

An error has been detected in the cabling between a TRE and an ANX.

Alarm Number

1 : The DC signal on RX0 has been lost.


2 : The DC signal on RX1 has been lost.
5 : The DC signal on RX0 & RX1 has been lost, or has been lost on RX0
only, when antenna diversity is installed.

The cell is lost.


Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

3BK 21625 AAAA PCZZA Ed.06

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8 Class 10: RX-TX Alarms

8.2.1.1 Corrective Actions


Disable RF Power
Use the BTS NEM to disable RA before disconnecting RF cables.
Initialize RA after work.

[10,3] RXCABLE
(TRE)

Lock Function
TRE

Unlock Function
TRE

yes

ANX/ANY/ANC
alarm events?

Solve that alarm


first

no

yes

TRE
operational?

Alarm
solved

no

Onsite

Onsite

Check RX cables to TRE


and ANX/ANY/ANC
visually and electrically

Check BTS status

Onsite

Replace TRE

TRE
operational?

yes

Alarm
solved

no
Contact
System Support

Figure 104: RX-CABLE (TRE):Corrective Actions

216 / 320

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8 Class 10: RX-TX Alarms

8.2.2 [10,3] RX-CABLE (RA)


specific Problems

RX-CABLE

event Type

Equipment

probable Cause

Configuration Or Customization Error

perceived Severity

Nbr 3: Major (PMA)


Nbr 4: Minor (DMA)

Alarm Description

An error has been detected in the cabling between a TRE and an ANX/ANC.

Alarm Number

3 : Several TREs connected to the same ANX/ANC have detected a


cabling error (cabling between TRE and ANX/ANC) on both RX paths, or
on RX0 path only, when antenna diversity is installed.
4 : Several TREs connected to the same ANX/ANC have detected a
cabling error (cabling between TRE and ANX/ANC) on one RX path only,
when antenna diversity is installed.

The cell is lost.


Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

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8 Class 10: RX-TX Alarms

8.2.2.1 Corrective Actions


Disable RF Power
Use the BTS NEM to disable RA before disconnecting RF cables.
Initialize RA after work.

[10,3] RXCABLE
(RA)

Lock Function
RA

Unlock Function
RA

yes

ANX/ANY/ANC
alarm events?

Solve that alarm


first

no

yes

RA
operational?

Alarm
solved

no

Onsite

Check BTS status

Onsite
Check RX cables to TRE
and ANX/ANY/ANC
visually and electrically

Onsite
Replace
ANX/ANY/ANC

RA
operational?

yes

Alarm
solved

no
Contact
System Support

Figure 105: RX-CABLE (RA): Corrective Actions

218 / 320

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8 Class 10: RX-TX Alarms

8.3 [10,10] TRE-VSWR


specific Problems

TRE-VSWR

event Type

Equipment

probable Cause

Transmitter Failure

perceived Severity

Major (PMA)

Alarm Description

A fault has been detected by the VSWR supervision on the TRE output
(fault on a TX cable connected to ANX/ANY) during initialization or
operational states. The power amplifier of the TRE automatically switches
itself off, in order to avoid any HW damage.

The TRE is no longer usable. The associated eight channels are lost. Independent of frequency hopping
or not, the BSC reduces the number of channels supported by the cell.
If the TRE supporting the BCCH is not concerned, the cell is degraded, calls are lost. (#).
If the TRE supporting the BCCH is concerned and there is BCCH redundancy, recovery mechanisms
regain the cells functionality. (*).
If the TRE supporting the BCCH is concerned and there is no BCCH redundancy, the complete cell
is lost. (X).
Impact

BSS

Cell(s)

Signaling

Calls

Loss

X#*

Degradation

#*

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8 Class 10: RX-TX Alarms

8.3.1 BTS 9100 Corrective Actions


Disable RF Power
Use the BTS NEM to disable RA before disconnecting RF cables.
Initialize RA after work.

[10,10] TREVSWR

Lock Function
TRE

Unlock Function
TRE

yes

ANX/ANY/ANC
alarm events?

Solve that alarm


first

no

yes

TRE
operational?

Alarm
solved

no

Onsite

Onsite

Check TX cables to TRE


and ANX/ANY/ANC
visually and electrically

Check BTS status

Onsite

Replace TRE

TRE
operational?

yes

Alarm
solved

no
Contact
System Support

Figure 106: TRE-VSWR: BTS 9100 Corrective Actions

220 / 320

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8 Class 10: RX-TX Alarms

8.3.2 BTS 9110/9110-E Corrective Actions


Disable RF Power
Use the BTS NEM to disable RA before disconnecting RF cables.
Initialize RA after work.

[10,10] TREVSWR

Reset Function
BTS

BTS
operational?

yes

Alarm
solved

no

Onsite
Check cables to
transmitter antenna
visually and
electrically.

Onsite
Check for antenna problems
(e.g. damage, position,
reflection). Solve antenna
problem.

Onsite
Replace VSWR
detector

Onsite
BTS
operational?

no

Replace
BTS A910

yes
Alarm
solved

BTS
operational?

yes

Alarm
solved

no
Contact
System Support

Figure 107: TRE-VSWR: BTS 9110/9110-E Corrective Actions

3BK 21625 AAAA PCZZA Ed.06

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8 Class 10: RX-TX Alarms

8.4 [10,11] ANTENNA-VSWR-WARNING


Disable RF Power
Use the BTS NEM to disable RA before disconnecting RF cables.
Initialize RA after work.

Required tools and materials


Antenna Test Tools
Antenna Dummy Load

specific Problems

ANTENNA-VSWR-WARNING

event Type

Equipment

probable Cause

Transmitter Failure

perceived Severity

Minor (DMA), Warning (MI)

Alarm Description

A fault has been detected concerning VSWR antenna supervision.

Alarm Number

1 (only for 9100 BTS) : The LOW (first) threshold of antenna 1 VSWR
has been exceeded.
2 (only for 9100 BTS) : The LOW (first) threshold of antenna 2 VSWR
has been exceeded.
3 (only for 9100 BTS) : The LOW (first) thresholds on both antenna 1
and 2 have been exceeded.
4 (only for 9110-E BTS) : VSWR 1 alarm for Master.
5 (only for 9110-E BTS) : VSWR 2 alarm for Master.
6 (only for 9110-E BTS) : VSWR 1 alarm for Slave 1.
7 (only for 9110-E BTS) : VSWR 2 alarm for Slave 1.
8 (only for 9110-E BTS) : VSWR 1 alarm for Slave 2.
9 (only for 9110-E BTS) : VSWR 2 alarm for Slave 2.
10 (only for 9110-E BTS) : VSWR 1 alarm for Slave 11.
11 (only for 9110-E BTS) : VSWR 2 alarm for Slave 11.
12 (only for 9110-E BTS) : VSWR 1 alarm for Slave 12.
13 (only for 9110-E BTS) : VSWR 2 alarm for Slave 12.
14 (only for 9110-E BTS) : VSWR 1 alarm for Slave 21.
15 (only for 9110-E BTS) : VSWR 2 alarm for Slave 21.
16 (only for 9110-E BTS) : VSWR 1 alarm for Slave 22.
17 (only for 9110-E BTS) : VSWR 2 alarm for Slave 22.

222 / 320

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8 Class 10: RX-TX Alarms

Impact

BSS

Cell(s)

Signaling

Calls

Transmission quality is degraded


Loss

Degradation

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8 Class 10: RX-TX Alarms

8.4.1 Corrective Actions for 9100 BTS


[10,11]
ANTENNAVSWRWARNING

Lock Function
RA

Unlock Function
RA

yes

TRE
alarm events?

Solve that alarm


first

no

yes

RA
operational?

Alarm
solved

no

Onsite

Check VSWR Thresholds

Onsite
Check cables to
transmitter antenna
visually and electrically.

Onsite

Check BTS status

Onsite
If not all possible TREs are
equipped, check for missing
dummy load on ANY.

Onsite
Check for antenna
problems (connectors,
damage, position,
reflection)

RA
operational?

yes

Alarm
solved

no

Onsite
Replace ANX, ANY,
ANC, ANB

RA
operational?

yes

Alarm
solved

no
Contact
System Support

Figure 108: ANTENNA-VSWR-WARNING: Corrective Actions for 9100 BTS

224 / 320

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8 Class 10: RX-TX Alarms

8.4.2 Corrective Actions for 9110-E BTS


[10,11]
ANTENNAVSWRWARNING

Lock Function
RA

Unlock Function
RA

TRE
alarm events?

yes

Solve that alarm


first

no

RA
operational?

yes

Alarm
solved

no

Onsite

Check BTS status

Onsite

Check VSWR Thresholds

Onsite
Check cables to
transmitter antenna
visually and electrically.

Onsite
Check for antenna
problems (connectors,
damage, position,
reflection)
no

Onsite
Replace 9110 Micro
BTS/9110E Micro
BTS

BTS
operational?

no

yes

RA
operational?

yes

Alarm
solved

Alarm
solved

no
Contact
System Support

Figure 109: ANTENNA-VSWR-WARNING: Corrective Actions for 9110-E BTS

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8 Class 10: RX-TX Alarms

8.5 [10,12] ANTENNA-VSWR-URGENT


specific Problems

ANTENNA-VSWR-URGENT

event Type

Equipment

probable Cause

Transmitter Failure

perceived Severity

Major (PMA)

Alarm Description

A fault has been detected concerning VSWR antenna supervision.

Alarm Number

1 : The High (second) threshold of antenna 1 VSWR has been exceeded.


2 : The High (second) threshold of antenna 2 VSWR has been exceeded.
3 : The High (second) thresholds on both antenna 1 and 2 have been
exceeded.

The cell is lost.


Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

226 / 320

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8 Class 10: RX-TX Alarms

8.5.1 Corrective Actions


Disable RF Power
Use the BTS NEM to disable RA before disconnecting RF cables.
Initialize RA after work.

Required tools and materials :


Antenna Test Tools
Antenna Dummy Load.

[10,12]
ANTENNAVSWR
URGENT

Lock
RA

Unlock
RA

Alarm
disappears?

Yes

Alarm
solved

No

REK
used?

Yes

OMCR
No

REK
alarm(s)?

Yes

Solve REK
alarm(s)

No

VSWRAlarm
disappears?

No

TREAl
arms

Yes

Alarm
solved

Figure 110: ANTENNA-VSWR-URGENT: Corrective Actions

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8 Class 10: RX-TX Alarms

ANTENNAVSWRURGENT (continued)

TREAl
arms

TRE
alarm
events?

Yes

No

OR

OMCR

Lock
TRE(s)
connected to
susp. antenna

Temporary:

OR
OMCR

OMCR

ReduceTX
4
power by Set
Cell Telecom
Parameters

Solve TRE
alarm(s)

No

VSWRAlarm
disappears?

Yes
On
site

Alarm
solved

Figure 111: ANTENNA-VSWR-URGENT: Corrective Actions, continued

228 / 320

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8 Class 10: RX-TX Alarms

On
site

ANTENNAVSWRURGENT (continued)

Onsite

Check BTS status

Onsite

Check VSWR Thresholds

Onsite

Check cables to transmitter


antenna visually and
electrically.

Onsite

If not all possible TREs are


equipped, check for missing
dummy load on ANY.

Onsite

Check for antenna problems


(connectors, damage, position,
reflection)

RA
operational?

yes

Alarm
solved

no
Contact
System Support

Figure 112: ANTENNA-VSWR-URGENT: Corrective Actions, continued


Reduced TX Power
If the transmit power was reduced, set transmit power settings back to previous
values when the problem is solved.

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8 Class 10: RX-TX Alarms

8.6 [10,21] MODULE-FRAME-SIGNAL


8.6.1 [10,21] MODULE-FRAME-SIGNAL (TRE)
specific Problems

MODULE-CLOCK-SIGNAL

event Type

Equipment

probable Cause

Loss Of Signal

perceived Severity

Minor (DMA)

Alarm Description

A fault is detected on a multiframe clock signal from SUM.

Transmission quality is degraded.


Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

230 / 320

3BK 21625 AAAA PCZZA Ed.06

8 Class 10: RX-TX Alarms

8.6.1.1 BTS 9100 Corrective Actions


Disable RF Power
Use the BTS NEM to disable RA before disconnecting RF cables.
Initialize RA after work.
[10,21]
MODULEFRAMESIGNAL
(TRE)

Lock Function
TRE

TRE
alarm events?

Unlock Function
TRE

yes

Solve that alarm


first

no

More
than one TRE sends
this alarm?

yes

SUM
Clock alarm
events?

Solve that alarm


first

no

no

Onsite
Check cables to TRE
visually and
electrically.

Onsite
Check SUM
cables/connectors

Onsite

Onsite

Replace
TRE

Replace SUM

TRE
operational?

TRE
operational?

yes
Alarm
solved

yes

Alarm
solved

no

no
Contact
System Support

yes

Contact
System Support

Figure 113: MODULE-FRAME-SIGNAL (TRE): BTS 9100 Corrective Actions

3BK 21625 AAAA PCZZA Ed.06

231 / 320

8 Class 10: RX-TX Alarms

8.6.1.2 BTS 9110/9110-E Corrective Actions


Disable RF Power
Use the BTS NEM to disable RA before disconnecting RF cables.
Initialize RA after work.

[10,21]
MODULEFRAMESIGNAL
(TRE)

no

Reset Function
BTS

yes

BTS
operational?

yes

Master
Clock alarm
events?

Solve that
alarm(s) first

Alarm
solved

no
Onsite
Check cables between master BTS and
reporting slave BTS visually and
electrically.

Onsite
Disconnect mains
power from ACCO
to Basic Unit

OR

Onsite
Switch off Battery
Backup Switch and
OR
Main Power switch in
Side Support Cabinet

Onsite
Switch off mains
power fuse for tower
mounted BTS

Onsite
After 30 s
repower the BTS

Onsite
BTS
operational?

yes
Alarm
solved

no

Replace
BTS A910

BTS
operational?

yes

Alarm
solved

no

Contact
System Support

Figure 114: MODULE-FRAME-SIGNAL (TRE): BTS 9110/9110-E Corrective Actions

232 / 320

3BK 21625 AAAA PCZZA Ed.06

8 Class 10: RX-TX Alarms

8.6.2 [10,21] MODULE-FRAME-SIGNAL (RA)


specific Problems

MODULE-FRAME-SIGNAL

event Type

Equipment

probable Cause

Loss Of Signal

perceived Severity

Minor (DMA)

Alarm Description

A fault is detected on a multiframe clock signal from SUM.

Transmission quality is degraded.


Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

3BK 21625 AAAA PCZZA Ed.06

233 / 320

8 Class 10: RX-TX Alarms

8.6.2.1 Corrective Actions


Disable RF Power
Use the BTS NEM to disable RA before disconnecting RF cables.
Initialize RA after work.
[10,21]
MODULEFRAMESIGNAL
(RA)

Lock Function
RA

SUM Clock
alarm events?

Unlock Function
RA

yes

Solve that alarm


first

no

Onsite
Check SUM
cables/connectors

Onsite
Check cables to TRE and
antenna visually and
electrically.

Onsite
Replace
ANX,ANY,ANC

yes
Alarm
solved

RA
operational?

no
Contact
System Support

Figure 115: MODULE-FRAME-SIGNAL (RA): Corrective Actions

234 / 320

3BK 21625 AAAA PCZZA Ed.06

8 Class 10: RX-TX Alarms

8.7 [10,22] MODULE-CLOCK-SIGNAL


8.7.1 [10,22] MODULE-CLOCK-SIGNAL (TRE)
specific Problems

MODULE-CLOCK-SIGNAL

event Type

Equipment

probable Cause

Loss Of Signal

perceived Severity

Minor (DMA)

Alarm Description

The input clock signal doesnt allow the TRE module to work.

Alarm Number

1 : Synchronization in clocks and FN has failed during initialization state.


2 : CLKI master clock failure has been detected in the operational state.

The TRE is no longer usable. The associated eight channels are lost. Independent of frequency hopping
or not, the BSC reduces the number of channels supported by the cell.
If the TRE supporting the BCCH is not concerned, the cell is degraded, calls are lost. (#).
If the TRE supporting the BCCH is concerned and there is BCCH redundancy, recovery mechanisms
regain the cells functionality. (*).
If the TRE supporting the BCCH is concerned and there is no BCCH redundancy, the complete cell
is lost. (X).
Impact

BSS

Cell(s)

Signaling

Calls

Loss

X#*

Degradation

#*

3BK 21625 AAAA PCZZA Ed.06

235 / 320

8 Class 10: RX-TX Alarms

8.7.1.1 BTS 9100 Corrective Actions


Disable RF Power
Use the BTS NEM to disable RA before disconnecting RF cables.
Initialize RA after work.

[10,22]
MODULECLOCKSIGNAL
(TRE)

Lock Function
TRE

TRE
alarm events?

Unlock Function
TRE

yes

Solve that alarm


first

no

More
than one TRE sends
this alarm?

yes

SUM
Clock alarm
events?

Solve that alarm


first

no

no

Onsite
Check cables to TRE
visually and
electrically.

Onsite
Check SUM
cables/connectors

Onsite
Replace
TRE

Onsite

Replace SUM

yes
Alarm
solved

yes

TRE
operational?

TRE
operational?

Alarm
solved

no

no
Contact
System Support

yes

Contact
System Support

Figure 116: MODULE-CLOCK-SIGNAL (TRE): BTS 9100 Corrective Actions

236 / 320

3BK 21625 AAAA PCZZA Ed.06

8 Class 10: RX-TX Alarms

8.7.1.2 BTS 9110/9110-E Corrective Actions


Disable RF Power
Use the BTS NEM to disable RA before disconnecting RF cables.
Initialize RA after work.

[10,22]
MODULECLOCKSIGNAL
(TRE)

no

Reset Function
BTS

yes

BTS
operational?

yes

Master
Clock alarm
events?

Solve that
alarm(s) first

Alarm
solved

no
Onsite
Check cables between master BTS and
reporting slave BTS visually and
electrically.

Onsite
Disconnect mains
power from ACCO
to Basic Unit

OR

Onsite
Switch off Battery
Backup Switch and OR
Main Power switch in
Side Support Cabinet

Onsite
Switch off mains
power fuse for tower
mounted BTS

Onsite
After 30 s
repower the BTS

Onsite
BTS
operational?

yes
Alarm
solved

no

Replace
BTS A910

BTS
operational?

yes

Alarm
solved

no

Contact
System Support

Figure 117: MODULE-CLOCK-SIGNAL (TRE): BTS 9110/9110-E Corrective Actions

3BK 21625 AAAA PCZZA Ed.06

237 / 320

8 Class 10: RX-TX Alarms

8.7.2 [10,22] MODULE-CLOCK-SIGNAL (RA)


specific Problems

MODULE-CLOCK-SIGNAL

event Type

Equipment

probable Cause

Loss Of Signal

perceived Severity

Minor (DMA)

Alarm Description

The input clock signal on ANX is faulty.

Alarm Number

1 : Synchronization in clocks and frame numbers has failed during


initialization state.
2 : CLKI master clock failure has been detected in the operational state.

Telecom functions are not affected.


Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

238 / 320

3BK 21625 AAAA PCZZA Ed.06

8 Class 10: RX-TX Alarms

8.7.2.1 Corrective Actions


Disable RF Power
Use the BTS NEM to disable RA before disconnecting RF cables.
Initialize RA after work.
[10,22]
MODULECLOCKSIGNAL
(RA)

Lock Function
RA

SUM Clock
alarm events?

Unlock Function
RA

yes

Solve that alarm


first

no

Onsite
Check SUM
cables/connectors

Onsite
Check cables to TRE and
antenna visually and
electrically.

Onsite
Replace
ANX,ANY,ANC

yes
Alarm
solved

RA
operational?

no
Contact
System Support

Figure 118: MODULE-CLOCK-SIGNAL: Corrective Actions

3BK 21625 AAAA PCZZA Ed.06

239 / 320

8 Class 10: RX-TX Alarms

8.8 [10,51] MODULE-NOT-PRESENT


8.8.1 [10,51] MODULE-NOT-PRESENT (TRE)
specific Problems

MODULE-NOT-PRESENT

event Type

Equipment

probable Cause

Replaceable Unit Problem

perceived Severity

Major (PMA)

Alarm Description

A TRE module was not initially present, or has recently been extracted.

Alarm Number

1 : The BCB detects the extraction of the module.


2 : There is no associated module for this SBL.

The TRE is no longer usable. The associated eight channels are lost. Independent of frequency hopping
or not, the BSC reduces the number of channels supported by the cell.
If the TRE supporting the BCCH is not concerned, the cell is degraded, calls are lost. (#).
If the TRE supporting the BCCH is concerned and there is BCCH redundancy, recovery mechanisms
regain the cells functionality, calls are lost. (*)
If the TRE supporting the BCCH is concerned and there is no BCCH redundancy, the complete cell
is lost. (X).
Impact

BSS

Cell(s)

Signaling

Calls

Loss

X#*

Degradation

#*

240 / 320

3BK 21625 AAAA PCZZA Ed.06

8 Class 10: RX-TX Alarms

8.8.1.1 BTS 9100 Corrective Actions


Disable RF Power
Use the BTS NEM to disable RA before disconnecting RF cables.
Initialize RA after work.

[10,51]
MODULENOTPRESENT
(TRE)

Lock Function
TRE

Unlock Function
TRE

TRE
operational?

yes

Alarm
solved

yes

Alarm
solved

no

Onsite
Insert missing TRE
module

Onsite

Initialize the TRE

TRE
operational?

no
Contact
System Support

Figure 119: MODULE-NOT-PRESENT (TRE): BTS 9100 Corrective Actions

3BK 21625 AAAA PCZZA Ed.06

241 / 320

8 Class 10: RX-TX Alarms

8.8.1.2 BTS 9110/9110-E Corrective Actions


Disable RF Power
Use the BTS NEM to disable RA before disconnecting RF cables.
Initialize RA after work.

[10,51]
MODULENOTPRESENT

Reset Function
BTS

BTS
operational?

yes

Alarm
solved

no

Onsite
Disconnect mains
power from ACCO
to Basic Unit

OR

Onsite

Onsite

Switch off Battery


Backup Switch and
OR
Main Power switch in
Side Support Cabinet

Switch off mains


power fuse for tower
mounted BTS

Onsite
After 30 s
repower the BTS

Onsite
BTS
operational?

no

Replace
BTS A910

yes
Alarm
solved

BTS
operational?

yes

Alarm
solved

no
Contact
System Support

Figure 120: MODULE-NOT-PRESENT (TRE): BTS 9110/9110-E Corrective Actions

242 / 320

3BK 21625 AAAA PCZZA Ed.06

8 Class 10: RX-TX Alarms

8.8.2 [10,51] MODULE-NOT-PRESENT (RA)


specific Problems

MODULE-NOT-PRESENT

event Type

Equipment

probable Cause

Replaceable Unit Problem

perceived Severity

Major (PMA)

Alarm Description

An ANC or ANX is not present.

Alarm Number

The BCB detects the absence of the ANX/ANC module and there is no
other ANX/ANC operational in the same sector.

The sector is lost.


Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

3BK 21625 AAAA PCZZA Ed.06

243 / 320

8 Class 10: RX-TX Alarms

8.8.2.1 Corrective Actions


Disable RF Power
Use the BTS NEM to disable RA before disconnecting RF cables.
Initialize RA after work.

[10,51]
MODULENOTPRESENT
(RA)

Lock Function
RA

Unlock Function
RA

TRE
operational?

yes

Alarm
solved

yes

Alarm
solved

no

Onsite
Insert missing
ANX,ANY,ANC
module

Onsite

Initialize the RAn

TRE
operational?

no
Contact
System Support

Figure 121: MODULE-NOT-PRESENT (RA): Corrective Actions

244 / 320

3BK 21625 AAAA PCZZA Ed.06

8 Class 10: RX-TX Alarms

8.9 [10,234] IOM-DISCONNECTION


8.9.1 [10,234] IOM-DISCONNECTION (TRE)
specific Problems

IOM-DISCONNECTION

event Type

Equipment

probable Cause

Equipment Malfunction

perceived Severity

Minor (DMA)

Alarm Description

The IOM connection on BSII is faulty.

Telecom functions are not affected, as long as no commands on the Managed Objects (SBLs) TRE or
RA are executed.
Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

3BK 21625 AAAA PCZZA Ed.06

245 / 320

8 Class 10: RX-TX Alarms

8.9.1.1 BTS 9100 Corrective Actions


Disable RF Power
Use the BTS NEM to disable RA before disconnecting RF cables.
Initialize RA after work.

[10,234]
IOMDISCONNECTION
(TRE)

Lock Function
TRE

Unlock Function
TRE

TRE
operational?

yes

Alarm
solved

yes

Alarm
solved

no

Onsite

Replace TRE

TRE
operational?

no
Contact
System Support

Figure 122: IOM-DISCONNECTION (TRE): BTS 9100 Corrective Actions

246 / 320

3BK 21625 AAAA PCZZA Ed.06

8 Class 10: RX-TX Alarms

8.9.1.2 BTS 9110/9110-E Corrective Actions


Disable RF Power
Use the BTS NEM to disable RA before disconnecting RF cables.
Initialize RA after work.

[10,234]
IOMDISCONNECTION
(TRE)

Reset Function
BTS

BTS
operational?

yes

Alarm
solved

no

Onsite
Disconnect mains
power from ACCO
to Basic Unit

OR

Onsite

Onsite

Switch off Battery


Switch off mains power
Backup Switch and OR
fuse for tower mounted
Main Power switch in
BTS
Side Support Cabinet

Onsite
After 30 s
repower the BTS

Onsite
BTS
operational?

no

Replace
BTS A910

yes
Alarm
solved

BTS
operational?

yes

Alarm
solved

no
Contact
System Support

Figure 123: IOM-DISCONNECTION (TRE): BTS 9110/9110-E Corrective Actions

3BK 21625 AAAA PCZZA Ed.06

247 / 320

8 Class 10: RX-TX Alarms

8.9.2 [10,234] IOM-DISCONNECTION (RA)


specific Problems

IOM-DISCONNECTION

event Type

Equipment

probable Cause

Equipment Malfunction

perceived Severity

Minor (DMA)

Alarm Description

The IOM connection on BSII is faulty.

Telecom functions are not affected, as long as no commands on the Managed Objects (SBLs) TRE or
RA are executed.
Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

248 / 320

3BK 21625 AAAA PCZZA Ed.06

8 Class 10: RX-TX Alarms

8.9.2.1 Corrective Actions


Disable RF Power
Use the BTS NEM to disable RA before disconnecting RF cables.
Initialize RA after work.

[10,234]
IOMDISCONNECTION
(RA)

Lock Function
RA

Unlock Function
RA

RA
operational?

yes

Alarm
solved

yes

Alarm
solved

no

Onsite
Replace
ANX/ANY/ANC

RA
operational?

no
Contact
System Support

Figure 124: IOM-DISCONNECTION (RA): Corrective Actions

3BK 21625 AAAA PCZZA Ed.06

249 / 320

8 Class 10: RX-TX Alarms

8.10 [10,237] HW-DEGRADED


8.10.1 [10,237] HW-DEGRADED (TRE)
specific Problems

HW-DEGRADED

event Type

Equipment

probable Cause

Equipment Malfunction

perceived Severity

Minor (DMA), Warning (MI)

Alarm Description

Nbr 3: The BCB link to the module is faulty.


Nbr 12: This is an output power drop error.
Nbr 13: Hardware failure on unused part of twin (The twin in its current
configuration operates correctly. A problem will only occur when the
configuration will be changed.)

The antenna diversity is lost and the quality of reception is degraded.


Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

250 / 320

3BK 21625 AAAA PCZZA Ed.06

8 Class 10: RX-TX Alarms

8.10.1.1 BTS 9100 Corrective Actions


Disable RF Power
Use the BTS NEM to disable RA before disconnecting RF cables.
Initialize RA after work.

[10,237]
HWDEGRADED
(TRE)

Lock Function
TRE

Unlock Function
TRE

Onsite

Onsite

yes
Alarm
solved

Onsite

Reengage RIT

no

TRE
operational?

Onsite

Check BCB
cables/connectors

Disengage TRE

Onsite

Disengage, RIT by RIT, all


TREs, ANYs, ANXs, the
SUM and the XIOB

yes
Alarm persists?

Reengage TRE

no

Onsite
yes
Alarm persists?
Replace TRE

no
Onsite

Replace faulty RIT

TRE
operational?

Onsite
yes
Alarm persists?

yes

Alarm
solved

no

Replace BCB flat


cable

Contact
System Support

no
Alarm
solved

TRE
operational?

yes

Alarm
solved

no
Contact
System Support

Figure 125: HW-DEGRADED (TRE): BTS 9100 Corrective Actions

3BK 21625 AAAA PCZZA Ed.06

251 / 320

8 Class 10: RX-TX Alarms

8.10.1.2 BTS 9110/9110-E Corrective Actions


Disable RF Power
Use the BTS NEM to disable RA before disconnecting RF cables.
Initialize RA after work.

[10,237]
HWDEGRADED
(TRE)

Reset Function
BTS

BTS
operational?

yes

Alarm
solved

no

Onsite
Disconnect mains
power from ACCO
to Basic Unit

OR

Onsite

Onsite

Switch off Battery


Backup Switch and
OR
Main Power switch in
Side Support Cabinet

Switch off mains


power fuse for tower
mounted BTS

Onsite
After 30 s
repower the BTS

Onsite
BTS
operational?

no

Replace
BTS A910

yes
Alarm
solved

BTS
operational?

yes

Alarm
solved

no
Contact
System Support

Figure 126: HW-DEGRADED (TRE): BTS 9110/9110-E Corrective Actions

252 / 320

3BK 21625 AAAA PCZZA Ed.06

8 Class 10: RX-TX Alarms

8.10.2 [10,237] HW-DEGRADED (RA)


specific Problems

HW-DEGRADED

event Type

Equipment

probable Cause

Equipment Malfunction

perceived Severity

Minor (DMA), Warning (MI)

Alarm Description

This is a HW failure, a local recovery action has failed.

Alarm Number

3 : The BCB link to the module is faulty. The information provided by the
BCB terminal of the module is inconsistent. The communication on the
BCB is corrupted by any module.
4 : The antenna VSWR circuitry is defective.
5 : A non-fatal fault has been detected on LNA 1 with 6 dB less gain on RX1.
6 : A non-fatal fault has been detected on LNA 2 with 6 dB less gain on RX2.
7 : A fatal fault has been detected on LNA 1: RX1 is lost. Consequently,
antenna diversity is lost.
8 : A fatal fault has been detected on LNA 2: RX2 is lost. Consequently,
antenna diversity is lost, if used.
9 : A HW failure is detected by auto-test, either in initialization state or in
fault localization state, or by selftest in initialization state.
11 : The module is in operational state but faulty, the Local Recovery
Action failed.
13 : The AGC cannot reach the LNA module. (This alarm occurs only
for the AGC module.)

Alarm Numbers 3, 4, 5, 6, 9, 11: There is no disturbance of the telecom application.


Alarm Numbers 7, 8: The antenna diversity is lost and the quality of reception is degraded.
Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

3BK 21625 AAAA PCZZA Ed.06

253 / 320

8 Class 10: RX-TX Alarms

8.10.2.1 BTS 9100, Alarm Number 3 Corrective Actions


Disable RF Power
Use the BTS NEM to disable RA before disconnecting RF cables.
Initialize RA after work.

[10,237] HWDEGRADED
(RA)

Lock Function
TRE

Alarm Number 3

Unlock Function
TRE

Onsite

Onsite

yes
Alarm
solved

Onsite

Reengage RIT

no

TRE
operational?

Onsite

Check BCB
cables/connectors

Disengage TRE

Onsite

Disengage, RIT by RIT, all


TREs, ANYs, ANXs, the
SUM and the XIOB

yes
Alarm persists?

Reengage TRE

no

Onsite
yes
Alarm persists?
Replace TRE

no
Onsite

Replace faulty RIT

TRE
operational?

Onsite
yes
Alarm persists?

yes

Alarm
solved

no

Replace BCB flat


cable

Contact
System Support

no
Alarm
solved

TRE
operational?

yes

Alarm
solved

no
Contact
System Support

Figure 127: HW-DEGRADED (RA): BTS 9100, Alarm Number 3 Corrective Actions

254 / 320

3BK 21625 AAAA PCZZA Ed.06

8 Class 10: RX-TX Alarms

8.10.2.2 BTS 9100, Alarm Number 4...11, 13 Corrective Actions


Disable RF Power
Use the BTS NEM to disable RA before disconnecting RF cables.
Initialize RA after work.

[10,237]
HARDWAREDEGRADED
(RA)

Alarm Number 4...11, 13

Lock Function
RA

Unlock Function
RA

yes

RA
operational?

Alarm
solved

no

Onsite
Replace
ANX/ANY/ANC

or

Replace AGC

RA
operational?

yes

Alarm
solved

no
Contact
System Support

Figure 128: HW-DEGRADED (RA): BTS 9100, Alarm Number 4...11 and 13
Corrective Actions

3BK 21625 AAAA PCZZA Ed.06

255 / 320

8 Class 10: RX-TX Alarms

8.10.2.3 BTS 9110/9110-E Corrective Actions


Disable RF Power
Use the BTS NEM to disable RA before disconnecting RF cables.
Initialize RA after work.

[10,237]
HARDWAREDEGRADED
(RA)

Reset Function
BTS

BTS
operational?

yes

Alarm
solved

no

Onsite
Check cables to
transmitter antenna
visually and
electrically.

Onsite
Check for antenna problems
(e.g. damage, position,
reflection). Solve antenna
problem.

Onsite
Replace VSWR
detector

Onsite
BTS
operational?

no

Replace
BTS A910

yes
Alarm
solved

BTS
operational?

yes

Alarm
solved

no
Contact
System Support

Figure 129: HW-DEGRADED (RA): BTS 9100, Alarm Number 3 Corrective Actions

256 / 320

3BK 21625 AAAA PCZZA Ed.06

8 Class 10: RX-TX Alarms

8.11 [10,239] HW-FAILURE


8.11.1 [10,239] HW-FAILURE (TRE)
specific Problems

HW-FAILURE

event Type

Equipment

probable Cause

Equipment Malfunction

perceived Severity

Major (PMA), Minor (DMA)

Alarm Description

Major (PMA): This is a HW failure, a local recovery action has failed.


Minor (DMA): The local recovery is successful.

Alarm Number

1: A HW failure is detected by the auto-test, either in initialization state or


in fault localization state, or by selftest in initialization state (failures not
covered by other numbers).
2: The DC/DC converter has failed.
3: A fatal error has been reported by a layer 1 DSP concerning the radio.
4: A fault has been detected at the Entity Control Parallel Link (ECPL)
interface management.
5: One DSP has reported a fatal error in its internal processing.
6: At least one DSP has not answered to the SCP polling.
7: A fatal error has been reported by a layer 1 DSP or the MBED on a
serial internal interface.
8: The FN_SUP timer (FN supervision) elapsed: FCLK interrupt is missing.
9: The internal FNs from layer 1 are not consistent.
11: The module was not in an operational state (no more information is
available). The OMU has performed a Local Recovery Action.
12: The module has no input power.
13: The front panel power switch is set off (Power Off) for the concerned
module.
14: Unknown cause: alarm indicates that more detailed alarms were
reported before and are available at OMC-R.
15: The TRE reported to OMU BSII a failure alarm. The OMU has then
performed on TRE a Local Recovery Action which has failed.
16: TRE internal PLL not locked.

3BK 21625 AAAA PCZZA Ed.06

257 / 320

8 Class 10: RX-TX Alarms

The TRE is no longer usable. The associated eight channels are lost. Independent of frequency hopping
or not, the BSC reduces the number of channels supported by the cell.
If the TRE supporting the BCCH is not concerned, the cell is degraded, calls are lost. (#).
If the TRE supporting the BCCH is concerned and there is BCCH redundancy, recovery mechanisms
regain the cells functionality, calls are lost. (*)
If the TRE supporting the BCCH is concerned and there is no BCCH redundancy, the complete cell
is lost. (X).
Impact

BSS

Cell(s)

Signaling

Calls

Loss

X#*

Degradation

#*

258 / 320

3BK 21625 AAAA PCZZA Ed.06

8 Class 10: RX-TX Alarms

8.11.1.1 9100 BTS, Alarm Number 1...11, 15 and 16 Corrective Actions


Disable RF Power
Use the BTS NEM to disable RA before disconnecting RF cables.
Initialize RA after work.

[10,239] HWFAILURE
(TRE)

Lock Function
TRE

Alarm Number 1, 3...11, 15 & 16

Unlock Function
TRE

TRE
operational?

yes

Alarm
solved

no

TRE alarm
events?

yes

Solve TRE
alarm first

no

Onsite

Check BTS status

Onsite
yes
Alarm persists?

Replace TRE

no
Alarm
solved

TRE
operational?

yes

Alarm
solved

no
Contact
System Support

Figure 130: HW-FAILURE (TRE): 9100 BTS, Alarm Number 1...11, 15 and 16
Corrective Actions
Additionally for alarm number 3: in case the alarm is reported by several
TREs and the additional info contains either DF 3B 03 20 1C 19 DF 3D 14 01
15 00 00 00 00 00 00 00 00 00 00 01 00 00 00 00 00 00 00 or DF 3B 03 20 1C
19 DF 3D 22 01 15 00 00 00 00 00 00 00 00 00 00 00 00 xx xx xx xx 00 01 00
00 00 00 00 00 00 00 00 00 xx xx xx xx (whatever xx is) and thus indicating a
L1 status: LD_13MHz, no lock detection for 13 MHz synthesiser (ENCT),
replace the SUMx board as this one causes the alarms.

3BK 21625 AAAA PCZZA Ed.06

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8 Class 10: RX-TX Alarms

8.11.1.2 9100 BTS, Alarm Number 12 Corrective Actions


Disable RF Power
Use the BTS NEM to disable RA before disconnecting RF cables.
Initialize RA after work.

[10,239] HWFAILURE
(TRE)

Power alarm
events?

Alarm Number 12

yes

Solve power
alarm first

no

yes

Alarm persists?

no

Alarm
solved

Onsite
Check power supply.
Ensure BTS is
powered correctly.

Onsite
yes
Alarm persists?

Replace TRE

no

Alarm
solved

TRE
operational?

yes

Alarm
solved

no

Contact
System Support

Figure 131: HW-FAILURE (TRE): 9100 BTS, Alarm Number 12 Corrective


Actions

260 / 320

3BK 21625 AAAA PCZZA Ed.06

8 Class 10: RX-TX Alarms

8.11.1.3 9100 BTS, Alarm Number 13 Corrective Actions


[10,239] HWFAILURE
(TRE)

Alarm Number 13

Switch ON the
front panel power
switch

Initialise the TRE

TRE
operational?

yes

Alarm
solved

no

Contact
System Support

Figure 132: HW-FAILURE (TRE): 9100 BTS, Alarm Number 13 Corrective


Actions

3BK 21625 AAAA PCZZA Ed.06

261 / 320

8 Class 10: RX-TX Alarms

8.11.1.4 9110 Micro BTS/9110-E Micro BTS Corrective Actions


[10,239] HWFAILURE
(TRE)

Reset Function
BTS

yes

BTS
operational?

Alarm
solved

no

Onsite
Disconnect mains
power from ACCO
to Basic Unit

Onsite

Switch off Battery


OR Backup Switch and OR
Main Power switch in
Side Support Cabinet

Onsite

Onsite
Switch off mains
power fuse for tower
mounted BTS

Onsite

Check cables between indicated


clock unit on master BTS and
reporting clock unit.

After 30 s
repower the BTS

Onsite
BTS
operational?

no

Replace
BTS A910

yes
Alarm
solved

BTS
operational?

yes

Alarm
solved

no
Contact
System Support

Figure 133: HW-FAILURE (TRE): 9110 Micro BTS/9110-E Micro BTS


Corrective Actions

262 / 320

3BK 21625 AAAA PCZZA Ed.06

8 Class 10: RX-TX Alarms

8.11.2 [10,239] HW-FAILURE (RA)


specific Problems

HW-FAILURE

event Type

Equipment

probable Cause

Equipment Malfunction

perceived Severity

Major (PMA)

Alarm Description

This is a HW failure, a local recovery action has failed.

Alarm Number

2 : The DC/DC converter of the module failed.


10 : A fatal fault has been detected on both LNA 1 and LNA2: RX1 and
RX2 are lost. Or fault detected on LNA1 only if no antenna diversity
configuration or on LNA2 only for 9110 Micro BTS in no antenna diversity
configuration and MAN is configured with two sectors.
12 : The module has no input power.
14 : Unknown cause, alarm indicates that more detailed alarms were
reported before and are available at OMC-R.

The sector is lost.


Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

3BK 21625 AAAA PCZZA Ed.06

263 / 320

8 Class 10: RX-TX Alarms

8.11.2.1 BTS 9100, Alarm Number 2 and 12 Corrective Actions


Disable RF Power
Use the BTS NEM to disable RA before disconnecting RF cables.
Initialize RA after work.

[10,239] HWFAILURE
(RA)

Lock Function
RA

Alarm Number 2 & 12

Unlock Function
RA

RA
operational?

yes

Alarm
solved

no

Power alarm
events?

yes

Solve power
alarm first

no

Onsite
Check power supply.
Ensure ANX/ANC is
powered correctly.

Onsite
yes
Alarm persists?

Replace
ANX/ANY/ANC

no
Alarm
solved

RA
operational?

yes

Alarm
solved

no
Contact
System Support

Figure 134: HW-FAILURE (RA): BTS 9100, Alarm Number 2 and 12 Corrective
Actions

264 / 320

3BK 21625 AAAA PCZZA Ed.06

8 Class 10: RX-TX Alarms

8.11.2.2 BTS 9100, Alarm Number 10 Corrective Actions


Disable RF Power
Use the BTS NEM to disable RA before disconnecting RF cables.
Initialize RA after work.

[10,239] HWFAILURE
(RA)

Lock Function
RA

Alarm Number 10

Unlock Function
RA

RA
operational?

yes

Alarm
solved

no

Other TRE
alarm
events?

yes

Solve TRE
alarm(s) first

no

Onsite

Check BTS status

Onsite
yes
Alarm persists?

Replace
ANX/ANY/ANC

no
Alarm
solved

RA
operational?

yes

Alarm
solved

no
Contact
System Support

Figure 135: HW-FAILURE (RA): BTS 9100, Alarm Number 10 Corrective


Actions

3BK 21625 AAAA PCZZA Ed.06

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8 Class 10: RX-TX Alarms

8.11.2.3 BTS 9100, Alarm Number 14 Corrective Actions


Disable RF Power
Use the BTS NEM to disable RA before disconnecting RF cables.
Initialize RA after work.

[10,239] HWFAILURE
(RA)

Alarm Number 14

Lock Function
RA

Unlock Function
RA

RA
operational?

yes

Alarm
solved

yes

Solve related
alarm(s) first

no

Other
related alarm
events?

no

RA
operational?

yes

Alarm
solved

no
Contact
System Support

Figure 136: HW-FAILURE (RA): BTS 9100, Alarm Number 14 Corrective


Actions

266 / 320

3BK 21625 AAAA PCZZA Ed.06

8 Class 10: RX-TX Alarms

8.11.2.4 BTS 9110/9110-E Corrective Actions


Disable RF Power
Use the BTS NEM to disable RA before disconnecting RF cables.
Initialize RA after work.

[10,239] HWFAILURE
(RA)

If an alarm on the feeding clock


unit of the master BTS is still
outstanding, the failure is due to
external reasons.

Reset Function
BTS

BTS
operational?

yes

Alarm
solved

no

Onsite
Disconnect mains
power from ACCO
to Basic Unit

OR

Onsite

Onsite

Switch off Battery


Backup Switch and OR
Main Power switch in
Side Support Cabinet

Switch off mains


power fuse for tower
mounted BTS

Onsite
After 30 s
repower the BTS

Onsite
BTS
operational?

no

Replace
BTS A910

yes
Alarm
solved

BTS
operational?

yes

Alarm
solved

no
Contact
System Support

Figure 137: HW-FAILURE (RA): BTS 9110/9110-E Corrective Actions

3BK 21625 AAAA PCZZA Ed.06

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8 Class 10: RX-TX Alarms

8.12 [10,248] RESTART


8.12.1 [10,248] RESTART (TRE)
specific Problems

RESTART

event Type

Processing Error

probable Cause

Application Subsystem Failure

perceived Severity

Warning (MI)

Alarm Description

The TRE has (auto)restarted successfully.

Alarm Number

3 : A successful Local Recovery Action has been performed by the SUM


on the TRE, after detection of a recoverable failure (i.e., auto-restart failure,
IOM disconnection).
10 : A fatal exception has occurred on an SCP, or a SCP SW error has
been detected in operational state.
14 : The TS reconfiguration has failed in the operational state because
the TS was already active.
19 : A fatal error has been reported by a layer 1 DSP concerning the radio
in operational state.
20 : Restart due to a watchdog reset for an unknown reason.
22 : A fault has been detected at the ECPL interface management in
operational state.
23 : A DSP has reported a fatal error in its internal processing in the
operational state.
24 : At least one DSP has not answered the SCP polling in the operational
state.
25 : A fatal error has been reported by a layer 1 DSP or MBED on a serial
internal interface in the operational state.
26 : FN_SUP timer (FN supervision) elapsed in the operational state:
FCLK interrupt is missing.
27 : Internal FNs from layer 1 are not consistent in the operational state.

During the restart, the TRE looses all its calls, but after the restart, the TRE is again usable.
Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

268 / 320

3BK 21625 AAAA PCZZA Ed.06

8 Class 10: RX-TX Alarms

8.12.1.1 BTS 9100 Corrective Actions


Disable RF Power
Use the BTS NEM to disable RA before disconnecting RF cables.
Initialize RA after work.
If the TRE restarts consecutively after a short period, the parameters sent
are corrupted, or there may be a TRE hardware problem.
[10,248] RESTART
(TRE)

Unlock Function
TRE

Lock Function
TRE

TRE
operational?

yes

Alarm
solved

no

Check configuration
parameters

Correct configuration
parameters

TRE
operational?

yes

Alarm
solved

yes

Alarm
solved

no
Onsite

Replace TRE

TRE
operational?

no
Contact
System Support

Figure 138: RESTART (TRE): BTS 9100 Corrective Actions

3BK 21625 AAAA PCZZA Ed.06

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8 Class 10: RX-TX Alarms

8.12.1.2 BTS 9110/9110-E Corrective Actions


Disable RF Power
Use the BTS NEM to disable RA before disconnecting RF cables.
Initialize RA after work.

[10,248] RESTART (TRE)

Reset Function
BTS

BTS
operational?

yes

Alarm
solved

no

Onsite
Disconnect mains
power from ACCO
to Basic Unit

OR

Onsite

Onsite

Switch off Battery


Backup Switch and OR
Main Power switch in
Side Support Cabinet

Switch off mains


power fuse for tower
mounted BTS

Onsite
After 30 s
repower the BTS

Onsite
BTS
operational?

no

Replace
BTS A910

yes
Alarm
solved

BTS
operational?

yes

Alarm
solved

no
Contact
System Support

Figure 139: RESTART (TRE): BTS 9110/9110-E Corrective Actions

270 / 320

3BK 21625 AAAA PCZZA Ed.06

8 Class 10: RX-TX Alarms

8.12.2 [10,248] RESTART (RA)


specific Problems

RESTART

event Type

Processing Error

probable Cause

Application Subsystem Failure

perceived Severity

Warning (MI)

Alarm Description

The ANX/ANC has (auto)restarted successfully.

Alarm Number

1 : A fatal exception has occurred on P, or a P SW error has been


detected in the operational state.
2 : Watchdog reset has occurred.
3 : A successful Local Recovery Action has been performed by the OMU
on the ANX/ANC, after detection of a recoverable failure (i.e., auto-restart
failure, IOM disconnection).

Telecom functions are not affected.


Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

3BK 21625 AAAA PCZZA Ed.06

271 / 320

8 Class 10: RX-TX Alarms

8.12.2.1 Corrective Actions


Disable RF Power
Use the BTS NEM to disable RA before disconnecting RF cables.
Initialize RA after work.
If the ANX/ANC restarts consecutively after a short period, the parameters
sent are corrupted, or there may be a ANX/ANC hardware problem.
[10,248] RESTART (RA)

Lock Function
RA

Unlock Function
RA

RA
operational?

yes

Alarm
solved

no

Onsite
Check configuration
parameters.

Onsite
yes
Alarm persists?

Replace
ANX/ANY/ANC

no
Alarm
solved

RA
operational?

yes

Alarm
solved

no
Contact
System Support

Figure 140: RESTART (RA): Corrective Actions

272 / 320

3BK 21625 AAAA PCZZA Ed.06

9 Class 11: BTS-TRANS Alarms

9 Class 11: BTS-TRANS Alarms


This section defines the BTS alarms for Class 11: BTS-TRANS alarm class.

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9 Class 11: BTS-TRANS Alarms

9.1 [11,22] LOOP-TO-EQUIPMENT


specific Problems

LOOP-TO-EQUIPMENT

event Type

Equipment

probable Cause

Indeterminate

perceived Severity

Major (PMA), Warning (MI)

Alarm Description

An external loop is closed on an interface of the module. All channels on


this interface (OML, RSL, TCH) are looped back.

Alarm Number

1 : An external loop is closed (in DSWICH) on Abis interface of the module.


2 : An external loop is closed (in DSWICH) on BSII interface of the module.

As long as the loop is closed, the concerned channels are not available.
Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

274 / 320

3BK 21625 AAAA PCZZA Ed.06

9 Class 11: BTS-TRANS Alarms

9.1.1 BTS 9100 Corrective Actions


[11,22] LOOPTO
EQUIPMENT

Onsite
Release
external loop

BTS
operational?

yes

Alarm
solved

yes

Alarm
solved

no

Reset BTS

BTS
operational?

no

Onsite
Replace
SUMP/SUMA

BTS
operational?

yes

Alarm
solved

no
Contact
System Support

Figure 141: LOOP-TO-EQUIPMENT: BTS 9100 Corrective Actions

3BK 21625 AAAA PCZZA Ed.06

275 / 320

9 Class 11: BTS-TRANS Alarms

9.1.2 BTS 9110/9110-E Corrective Actions


[11,22] LOOPTO
EQUIPMENT

Onsite
yes

BTS
operational?

Release external
test loop

no

Alarm
solved

Onsite

Reset
Function BTS

BTS
operational?

yes

Alarm
solved

no

Onsite
Disconnect mains
power from ACCO
to Basic Unit

OR

Onsite
Switch off Battery
Backup Switch and OR
Main Power switch in
Side Support Cabinet

Onsite
Switch off mains
power fuse for tower
mounted BTS

Onsite
After 30 s
repower the BTS

Onsite
Replace
BTS A910

no

BTS
operational?

yes
yes
Alarm
solved

BTS
operational?

Alarm
solved

no
Contact
System Support

Figure 142: LOOP-TO-EQUIPMENT: BTS 9110/9110-E Corrective Actions

276 / 320

3BK 21625 AAAA PCZZA Ed.06

9 Class 11: BTS-TRANS Alarms

9.2 [11,50] LOSS-OF-INCOMING-SIGNAL


specific Problems

LOSS-OF-INCOMING-SIGNAL

event Type

Equipment

probable Cause

Indeterminate

perceived Severity

Major (PMA), Warning (MI)

Alarm Description

There is a loss of incoming 2 Mbit/s signal on the Abis link.

LMT :
The corresponding Abis link is lost. If the link towards the BSC is concerned, the BTS is lost (if no
redundancy).
OMC :
Case 1, the link towards the BSC is concerned: The Abis link to the BTS was lost. The Abis link is
reestablished and allows the alarm reception (otherwise, without Abis link, no alarms are reported to
the OMC).
Case 2, link in other direction is concerned: The other BTS in the chain are lost.
Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

3BK 21625 AAAA PCZZA Ed.06

277 / 320

9 Class 11: BTS-TRANS Alarms

9.2.1 BTS 9100 Corrective Actions


[11,50] LOSSOF
INCOMINGSIGNAL

Abis link
is re
established?

yes

Check/solve
alarms of AIFL

yes

Solve Abis
alarm(s) first

no

Other
Abis alarm(s)
on BSS
events?
no
Onsite
Check Abis
cables/connectors

Onsite

Reset BTS

Abis link
is re
established?

no

yes

Alarm
solved

yes

Alarm
solved

Onsite

Replace
SUMP/SUMA
no

Abis link
is re
established?
no
Contact
System Support

Figure 143: LOSS-OF-INCOMING-SIGNAL: BTS 9100 Corrective Actions

278 / 320

3BK 21625 AAAA PCZZA Ed.06

9 Class 11: BTS-TRANS Alarms

9.2.2 BTS 9110/9110-E Corrective Actions


[11,50] LOSSOF
INCOMINGSIGNAL

Onsite
no

Abis link
is re
established?

Reset
Function BTS

yes
Abis link
is re
established?

Check/solve
alarms of AIFL

yes

Alarm
solved

no

Onsite
Disconnect mains
power from ACCO
to Basic Unit

Onsite

OR

Switch off Battery


Backup Switch and OR
Main Power switch in
Side Support Cabinet

Onsite
Switch off mains
power fuse for
tower mounted BTS

Onsite
After 30 s
repower the BTS

Onsite
Abis link
is re
established?

yes
Alarm
solved

no

Replace
BTS A910

Abis link
is re
established?

yes

Alarm
solved

no
Contact
System Support

Figure 144: LOSS-OF-INCOMING-SIGNAL: BTS 9110/9110-E Corrective Actions

3BK 21625 AAAA PCZZA Ed.06

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9 Class 11: BTS-TRANS Alarms

9.3 [11,66] AIS-2M


specific Problems

AIS-2M

event Type

Equipment

probable Cause

Indeterminate

perceived Severity

Minor (DMA), Warning (MI)

Alarm Description

The 2 Mbit/s interface is receiving a AIS signal (all one indication).

LMT :
The corresponding Abis link is lost. If the link towards the BSC is concerned, the BTS is lost (if no
redundancy).
OMC :
Case 1, the link towards the BSC is concerned: The Abis link to the BTS was lost. The Abis link is
reestablished and allows the alarm reception (otherwise, without Abis link, no alarms are reported to
the OMC).
Case 2, link in other direction is concerned: The other BTS in the chain are lost.
Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

280 / 320

3BK 21625 AAAA PCZZA Ed.06

9 Class 11: BTS-TRANS Alarms

9.3.1 9100 BTS Corrective Actions


[11,66] AIS2M

Related BTS alarms?

yes

Alarm
persists?

Solve this alarms

no

no

yes

yes

Alarm
persists?

Solve this alarms

Related BSC alarms?

no

no

yes

Check related SBL


(OML, RSL)

SBL in fault?

no

Inhibit / allow alarm


reporting

Alarm
persists?

yes

BTS TRANS
settings ok (CRC4)?

no

yes

no

Correct BTS TRANS


settings

no

Alarm
persists?

yes

Alarm
solved

yes

Loop back BTS


originated E1 link at
BTS site

No BSS problem;
Check E1 link with
line provider.

yes

Alarm
persists?

yes

Loop back BTS


originated E1 link at
BSC site

Alarm
persists?

no

Check BSC local


cabling

Local cabling OK?

no

Solve cabling
problem

Alarm
persists?

yes

yes

Replace
SUMx

no

Alarm
persists?

yes

no

Contact
System Support

Figure 145: AIS-2M: Corrective Actions: 9100 BTS Corrective Actions

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9 Class 11: BTS-TRANS Alarms

9.3.2 9110 Micro BTS/9110-E Micro BTS Corrective Actions


[11,66] AIS2M

Related BTS alarms?

yes

Alarm
persists?

Solve this alarms

no

no

yes

yes

Alarm
persists?

Solve this alarms

Related BSC alarms?

no

no

yes

Check related SBL


(OML, RSL)

SBL in fault?

no

Inhibit / allow alarm


reporting

Alarm
persists?

yes

BTS TRANS
settings ok (CRC4)?

no

yes

no

Correct BTS TRANS


settings

no

Alarm
persists?

yes

Alarm
solved

yes

Loop back BTS


originated E1 link at
BTS site

No BSS problem;
Check E1 link with
line provider.

yes

Alarm
persists?

yes

Loop back BTS


originated E1 link at
BSC site

Alarm
persists?

no

Check BSC local


cabling

Local cabling OK?

no

Solve cabling
problem

Alarm
persists?

yes

yes

Replace
9110 Micro BTS /
9110E Micro BTS

no

Alarm
persists?

yes

no

Contact
System Support

Figure 146: AIS-2M: 9110 Micro BTS/9110-E Micro BTS Corrective Actions

282 / 320

3BK 21625 AAAA PCZZA Ed.06

9 Class 11: BTS-TRANS Alarms

9.4 [11,81] LOSS-OF-FRAME-ALIGNMENT


specific Problems

LOSS-OF-FRAME-ALIGNMENT

event Type

Equipment

probable Cause

Indeterminate

perceived Severity

Major (PMA), Warning (MI)

Alarm Description

There is a loss of frame alignment on the Abis link.

LMT :
The corresponding Abis link is lost. If the link towards the BSC is concerned, the BTS is lost (if no
redundancy).
OMC :
Case 1, the link towards the BSC is concerned: The Abis link to the BTS was lost. The Abis link is
reestablished and allows the alarm reception (otherwise, without Abis link, no alarms are reported to
the OMC).
Case 2, link in other direction is concerned: The other BTS in the chain are lost.
Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

3BK 21625 AAAA PCZZA Ed.06

283 / 320

9 Class 11: BTS-TRANS Alarms

9.4.1 BTS 9100 Corrective Actions


[11,81] LOSSOF
FRAMEALIGNMENT

Abis link
is re
established?

yes

Check/solve
alarms of AIFL

yes

Solve Abis
alarm(s) first

no

Other
Abis alarm(s)
events?

no
Check Transmission
equipment on
all nodes up to BSC

Onsite
Check Abis
cables/connectors

Abis link
is re
established?

yes

Alarm
solved

no
Onsite
Replace
SUMP/SUMA

Abis link
is re
established?

yes

Alarm
solved

no
Contact
System Support

Figure 147: LOSS-OF-FRAME-ALIGNMENT: BTS 9100 Corrective Actions

284 / 320

3BK 21625 AAAA PCZZA Ed.06

9 Class 11: BTS-TRANS Alarms

9.4.2 BTS 9110/9110-E Corrective Actions


[11,81] LOSSOF
FRAMEALIGNMENT

Onsite
no

Abis link
is re
established?

Reset
Function BTS

yes
Abis link
is re
established?

Check/solve
alarms of AIFL

yes

Alarm
solved

no

Onsite
Disconnect mains
power from ACCO
to Basic Unit

Onsite

OR

Switch off Battery


Backup Switch and OR
Main Power switch in
Side Support Cabinet

Onsite
Switch off mains
power fuse for
tower mounted BTS

Onsite
After 30 s
repower the BTS

Onsite
Abis link
is re
established?

yes
Alarm
solved

no

Replace
BTS A910

Abis link
is re
established?

yes

Alarm
solved

no
Contact
System Support

Figure 148: LOSS-OF-FRAME-ALIGNMENT: BTS 9110/9110-E Corrective Actions

3BK 21625 AAAA PCZZA Ed.06

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9 Class 11: BTS-TRANS Alarms

9.5 [11,86] LOSS-OF-CRC-MULTIFRAME-ALIGNMENT


specific Problems

LOSS-OF-CRC-MULTIFRAME-ALIGNMENT

event Type

Equipment

probable Cause

Indeterminate

perceived Severity

Major (PMA), Warning (MI)

Alarm Description

The CRC is not used at the remote end or there may be interferences on
the connection.
The CRC multiframe alignment on the Abis link is lost.

LMT :
The corresponding Abis link is lost. If the link towards the BSC is concerned, the BTS is lost (if no
redundancy).
OMC :
Case 1, the link towards the BSC is concerned: The Abis link to the BTS was lost. The Abis link is
reestablished and allows the alarm reception (otherwise, without Abis link, no alarms are reported to
the OMC).
Case 2, link in other direction is concerned: The other BTS in the chain are lost.
Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

286 / 320

3BK 21625 AAAA PCZZA Ed.06

9 Class 11: BTS-TRANS Alarms

9.5.1 BTS 9100 Corrective Actions


[11,86]
LOSSOFCRCMULTIFRAME
ALIGNMENT

Abis link
is re
established?

yes

Check/solve
alarms of AIFL

no

CRC
enabled?

no

Enable CRC in
transmission equipment

yes

Onsite
Check Abis
cables/connectors

no

yes

BTS
operational?

Alarm
solved

Onsite
Check
Abis equipment

Onsite
Check
transmission
equipment up to
next node
in Abis chain

Abis link
is re
established?

yes

Alarm
solved

no
Onsite

Replace
SUMP/SUMA

BTS
operational?

yes

Alarm
solved

no
Contact
System Support

Figure 149: LOSS-OF-CRC-MULTIFRAME-ALIGNMENT: BTS 9100 Corrective


Actions

3BK 21625 AAAA PCZZA Ed.06

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9 Class 11: BTS-TRANS Alarms

9.5.2 BTS 9110/9110-E Corrective Actions


[11,86]
LOSSOFCRCMULTIFRAME
ALIGNMENT

Onsite
no

Abis link
is re
established?

Reset
Function BTS

yes
Abis link
is re
established?

Check/solve
alarms of AIFL

yes

Alarm
solved

no

Onsite
Disconnect mains
power from ACCO
to Basic Unit

OR

Onsite
Switch off Battery
Backup Switch and
OR
Main Power switch in
Side Support Cabinet

Onsite
Switch off mains
power fuse for
tower mounted BTS

Onsite
After 30 s
repower the BTS

Onsite

Abis link
is re
established?

yes

no

Check
transmission
equipment up to
next node
in Abis chain

Abis link
is re
established?

yes

Alarm
solved

no

Onsite
Alarm
solved
Replace
BTS A910

Abis link
is re
established?

yes

Alarm
solved

no
Contact
System Support

Figure 150: LOSS-OF-CRC-MULTIFRAME-ALIGNMENT: BTS 9110/9110-E Corrective Actions

288 / 320

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9 Class 11: BTS-TRANS Alarms

9.6 [11,99] ERROR-RATE >E-3


specific Problems

ERROR-RATE>E-3

event Type

Equipment

probable Cause

Indeterminate

perceived Severity

Major (PMA), Warning (MI)

Alarm Description

The error rate of the incoming main system signal on the Abis link is worse
than the threshold value E-3.

LMT :
The corresponding Abis link is lost. If the link towards the BSC is concerned, the BTS is lost (if no
redundancy).
OMC :
Case 1, the link towards the BSC is concerned: The Abis link to the BTS was lost. The Abis link is
reestablished and allows the alarm reception (otherwise, without Abis link, no alarms are reported to
the OMC).
Case 2, link in other direction is concerned: The other BTS in the chain are lost.
Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

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9 Class 11: BTS-TRANS Alarms

9.6.1 BTS 9100 Corrective Actions


[11,99] ERRORRATE
> E3

Abis link
quality
OK?

yes

Check/solve
alarms of AIFL

no

Other
yes
PCM Abis alarm(s)
events?

Solve Abis
alarm(s) first

no

Abis link
quality
OK?

yes

Alarm
solved

no

Onsite
Check Abis
cables/connectors

Onsite

Reset BTS

Abis link
quality
OK?

no

yes

Alarm
solved

yes

Alarm
solved

Onsite

Replace
SUMP/SUMA

Abis link
quality
OK?
no
Contact
System Support

Figure 151: ERROR-RATE>E-3: BTS 9100 Corrective Actions

290 / 320

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9 Class 11: BTS-TRANS Alarms

9.6.2 BTS 9110/9110-E Corrective Actions


[11,99] ERRORRATE
> E3

Onsite
Abis link
quality
OK?

no

Reset
Function BTS

yes
Abis link
quality
OK?

Check/solve
alarms of AIFL

yes

Alarm
solved

no

Onsite
Disconnect mains
power from ACCO
to Basic Unit

OR

Onsite
Switch off Battery
Backup Switch and OR
Main Power switch in
Side Support Cabinet

Onsite
Switch off mains
power fuse for
tower mounted BTS

Onsite
After 30 s
repower the BTS

Onsite
Abis link
quality
OK?

no

Replace
BTS A910

Abis link
quality
OK?

Alarm
solved

no

yes
Alarm
solved

yes

Contact
System Support

Figure 152: ERROR-RATE>E-3: BTS 9110/9110-E Corrective Actions

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9 Class 11: BTS-TRANS Alarms

9.7 [11,100] ERROR-RATE >E-4


specific Problems

ERROR-RATE>E-4

event Type

Equipment

probable Cause

Indeterminate

perceived Severity

Minor (DMA), Event (Mi)

Alarm Description

The error rate of the incoming main system signal on the Abis link is worse
than the threshold value E-4.

LMT :
The corresponding Abis link is degraded.
OMC :
Case 1, the link towards the BSC is concerned: The Abis link to the BTS is degraded.
Case 2, link in other direction is concerned: The link to the other BTS in the chain is degraded.
Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

292 / 320

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9 Class 11: BTS-TRANS Alarms

9.7.1 BTS 9100 Corrective Actions


[11,100] ERRORRATE
> E4

Abis link
quality
OK?

yes

Check/solve
alarms of AIFL

no

Other
yes
PCM Abis alarm(s)
events?

Solve Abis
alarm(s) first

no

Abis link
quality
OK?

yes

Alarm
solved

no

Onsite
Check Abis
cables/connectors

Onsite

Reset BTS

Abis link
quality
OK?

no

yes

Alarm
solved

yes

Alarm
solved

Onsite

Replace
SUMP/SUMA

Abis link
quality
OK?
no
Contact
System Support

Figure 153: ERROR-RATE>E-4: BTS 9100 Corrective Actions

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9 Class 11: BTS-TRANS Alarms

9.7.2 BTS 9110/9110-E Corrective Actions


[11,100] ERRORRATE
> E4

Onsite
Abis link
quality
OK?

no

Reset
Function BTS

yes
Abis link
quality
OK?

Check/solve
alarms of AIFL

yes

Alarm
solved

no

Onsite
Disconnect mains
power from ACCO
to Basic Unit

OR

Onsite
Switch off Battery
Backup Switch and OR
Main Power switch in
Side Support Cabinet

Onsite
Switch off mains
power fuse for
tower mounted BTS

Onsite
After 30 s
repower the BTS

Onsite
Abis link
quality
OK?

no

Abis link
quality
OK?

Replace
BTS A910

Alarm
solved

no

yes
Alarm
solved

yes

Contact
System Support

Figure 154: ERROR-RATE>E-4: BTS 9110/9110-E Corrective Actions

294 / 320

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9 Class 11: BTS-TRANS Alarms

9.8 [11,102] ERROR-RATE >E-6


specific Problems

ERROR-RATE>E-6

event Type

Equipment

probable Cause

Indeterminate

perceived Severity

Minor (DMA), Warning (MI)

Alarm Description

The error rate of the incoming main system signal in Abis is worse than the
threshold value E-6.

LMT :
The corresponding Abis link is possibly degraded.
OMC :
Case 1, the link towards the BSC is concerned: The Abis link to the BTS is possibly degraded.
Case 2, link in other direction is concerned: The link to the other BTS in the chain is possibly degraded.
Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

(X)

(X)

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9 Class 11: BTS-TRANS Alarms

9.8.1 BTS 9100 Corrective Actions


[11,102] ERRORRATE
> E6

Abis link
quality
OK?

yes

Check/solve
alarms of AIFL

no

Other
yes
PCM Abis alarm(s)
events?

Solve Abis
alarm(s) first

no

Abis link
quality
OK?

yes

Alarm
solved

no

Onsite
Check Abis
cables/connectors

Onsite

Reset BTS

Abis link
quality
OK?

no

yes

Alarm
solved

yes

Alarm
solved

Onsite

Replace
SUMP/SUMA

Abis link
quality
OK?
no
Contact
System Support

Figure 155: ERROR-RATE>E-6: BTS 9100 Corrective Actions

296 / 320

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9 Class 11: BTS-TRANS Alarms

9.8.2 BTS 9110/9110-E Corrective Actions


[11,102] ERRORRATE
> E6

Onsite
Abis link
quality
OK?

no

Reset
Function BTS

yes
Abis link
quality
OK?

Check/solve
alarms of AIFL

yes

Alarm
solved

no

Onsite
Disconnect mains
power from ACCO
to Basic Unit

OR

Onsite
Switch off Battery
Backup Switch and OR
Main Power switch in
Side Support Cabinet

Onsite
Switch off mains
power fuse for
tower mounted BTS

Onsite
After 30 s
repower the BTS

Onsite
Abis link
quality
OK?

no

Abis link
quality
OK?

Replace
BTS A910

Alarm
solved

no

yes
Alarm
solved

yes

Contact
System Support

Figure 156: ERROR-RATE>E-6: BTS 9110/9110-E Corrective Actions

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9 Class 11: BTS-TRANS Alarms

9.9 [11,176] REMOTE-ALARM-INDICATION


specific Problems

REMOTE-ALARM-INDICATION

event Type

Equipment

probable Cause

Indeterminate

perceived Severity

Minor (DMA), Event (Mi)

Alarm Description

An alarm indication from the remote end is detected. The remote end
has set RAI bit in TS0 or F bit in TS 1...31 in order to indicate reception
problems.

LMT :
The corresponding Abis link is lost. If the link towards the BSC is concerned, the BTS is lost (if no
redundancy).
OMC :
Case 1, the link towards the BSC is concerned: The Abis link to the BTS was lost. The Abis link is
reestablished and allows the alarm reception (otherwise, without Abis link, no alarms are reported to
the OMC).
Case 2, link in other direction is concerned: The other BTS in the chain are lost.
Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

298 / 320

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9 Class 11: BTS-TRANS Alarms

9.9.1 9100 BTS Corrective Actions


[11,176] REMOTE
ALARMINDICATION

Related BTS alarms?

yes

Alarm
persists?

Solve this alarms

no

no

yes

yes

Alarm
persists?

Solve this alarms

Related BSC alarms?

no

no

yes

Check related SBL


(OML, RSL)

SBL in fault?

no

Inhibit / allow alarm


reporting

Alarm
persists?

yes

BTS TRANS
settings ok (CRC4)?

no

yes

no

Correct BTS TRANS


settings

no

Alarm
persists?

yes

Alarm
solved

yes

Loop back BTS


originated E1 link at
BTS site

No BSS problem;
Check E1 link with
line provider.

yes

Alarm
persists?

yes

Loop back BTS


originated E1 link at
BSC site

Alarm
persists?

no

Check BSC local


cabling

Local cabling OK?

no

Solve cabling
problem

Alarm
persists?

yes

yes

Replace
SUMx

no

Alarm
persists?

yes

no

Contact
System Support

Figure 157: REMOTE-ALARM-INDICATION: 9100 BTS Corrective Actions

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9 Class 11: BTS-TRANS Alarms

9.9.2 9110 Micro BTS/9110-E Micro BTS Corrective Actions


[11,176] REMOTE
ALARMINDICATION

Related BTS alarms?

yes

Alarm
persists?

Solve this alarms

no

no

yes

yes

Alarm
persists?

Solve this alarms

Related BSC alarms?

no

no

yes

Check related SBL


(OML, RSL)

SBL in fault?

no

Inhibit / allow alarm


reporting

Alarm
persists?

yes

BTS TRANS
settings ok (CRC4)?

no

yes

no

Correct BTS TRANS


settings

no

Alarm
persists?

yes

Alarm
solved

yes

Loop back BTS


originated E1 link at
BTS site

No BSS problem;
Check E1 link with
line provider.

yes

Alarm
persists?

yes

Loop back BTS


originated E1 link at
BSC site

Alarm
persists?

no

Check BSC local


cabling

Local cabling OK?

no

Solve cabling
problem

Alarm
persists?

yes

yes

Replace
9110 Micro BTS /
9110E Micro BTS

Alarm
persists?

yes

300 / 320

no

no

Contact
System Support

3BK 21625 AAAA PCZZA Ed.06

9 Class 11: BTS-TRANS Alarms

9.10 [11,177] PPP ALL1


specific Problems

PPP ALL1

event Type

Equipment

probable Cause

Indeterminate

perceived Severity

Major (PMA)

Alarm Description

All 1s are detected in PPP frames on BTS side.

Alarm Number

1 : PPP All1.

LMT :
The corresponding Abis link is lost. If the link towards the BSC is concerned, the BTS is lost (if no
redundancy).
OMC :
Case 1, the link towards the BSC is concerned: The Abis link to the BTS was lost. The Abis link is
reestablished and allows the alarm reception (otherwise, without Abis link, no alarms are reported to
the OMC).
Case 2, link in other direction is concerned: The other BTS in the chain are lost.
Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

9.10.1 Corrective Actions


[11,177] PPP ALL1

Replace faulty
equipment on remote
end

yes
Alarm cleared?

Alarm
solved

no

Contact
System Support

Figure 158: PPP ALL1: Corrective Actions

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9 Class 11: BTS-TRANS Alarms

9.11 [11,178] PPP NO RECEIPT OF HDLC SIGNAL


specific Problems

PPP NO RECEIPT OF HDLC SIGNAL

event Type

Equipment

probable Cause

Indeterminate

perceived Severity

Major (PMA)

Alarm Description

No HDLC signal is received on the BTS side.

Alarm Number

1 : PPP No Receipt of HDLC Signal.

LMT :
The corresponding Abis link is lost. If the link towards the BSC is concerned, the BTS is lost (if no
redundancy).
OMC :
Case 1, the link towards the BSC is concerned: The Abis link to the BTS was lost. The Abis link is
reestablished and allows the alarm reception (otherwise, without Abis link, no alarms are reported to
the OMC).
Case 2, link in other direction is concerned: The other BTS in the chain are lost.
Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

9.11.1 Corrective Actions


[11,178] PPP NO RECEIPT
OF HDLC SIGNAL

Replace faulty
equipment on remote
end

yes
Alarm cleared?

Alarm
solved

no

Contact
System Support

Figure 159: PPP NO RECEIPT OF HDLC SIGNAL: Corrective Actions

302 / 320

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9 Class 11: BTS-TRANS Alarms

9.12 [11,179] PPP RECEIPT OF TERMINATE


specific Problems

PPP RECEIPT OF TERMINATE

event Type

Equipment

probable Cause

Indeterminate

perceived Severity

Major (PMA)

Alarm Description

The BTS side received a Terminate signal.

Alarm Number

1 : PPP Receipt of Terminate.

LMT :
The corresponding Abis link is lost. If the link towards the BSC is concerned, the BTS is lost (if no
redundancy).
OMC :
Case 1, the link towards the BSC is concerned: The Abis link to the BTS was lost. The Abis link is
reestablished and allows the alarm reception (otherwise, without Abis link, no alarms are reported to
the OMC).
Case 2, link in other direction is concerned: The other BTS in the chain are lost.
Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

9.12.1 Corrective Actions


[11,179] PPP RECEIPT OF
TERMINATE

Replace faulty
equipment on remote
end

yes
Alarm cleared?

Alarm
solved

no

Contact
System Support

Figure 160: PPP RECEIPT OF TERMINATE: Corrective Actions

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9 Class 11: BTS-TRANS Alarms

9.13 [11,180] HDLC HIGH ERRONEOUS FRAMES RATIO


specific Problems

HDLC HIGH ERRONEOUS FRAMES RATIO

event Type

Equipment

probable Cause

Indeterminate

perceived Severity

Major (PMA)

Alarm Description

High ratio of HDLC failures (CRC, frames too long, frames too short,
receipt of abort).

Alarm Number

1 : PPP High Erroneous Frames Ratio.

LMT :
The corresponding Abis link is lost. If the link towards the BSC is concerned, the BTS is lost (if no
redundancy).
OMC :
Case 1, the link towards the BSC is concerned: The Abis link to the BTS was lost. The Abis link is
reestablished and allows the alarm reception (otherwise, without Abis link, no alarms are reported to
the OMC).
Case 2, link in other direction is concerned: The other BTS in the chain are lost.
Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

9.13.1 Corrective Actions


[11,180] PPP HIGH
ERRONEOUS FRAMES
RATIO

Replace faulty
equipment on remote
end

yes
Alarm cleared?

Alarm
solved

no

Contact
System Support

Figure 161: PPP HIGH ERRONEOUS FRAMES RATIO: Corrective Actions

304 / 320

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9 Class 11: BTS-TRANS Alarms

9.14 [11,181] HDLC MEDIUM ERRONEOUS FRAMES RATIO


specific Problems

HDLC MEDIUM ERRONEOUS FRAMES RATIO

event Type

Equipment

probable Cause

Indeterminate

perceived Severity

Major (PMA)

Alarm Description

Medium ratio of HDLC failures (CRC, frames too long, frames too short,
receipt of abort).

Alarm Number

1 : PPP Medium Erroneous Frames Ratio.

LMT :
The corresponding Abis link is lost. If the link towards the BSC is concerned, the BTS is lost (if no
redundancy).
OMC :
Case 1, the link towards the BSC is concerned: The Abis link to the BTS was lost. The Abis link is
reestablished and allows the alarm reception (otherwise, without Abis link, no alarms are reported to
the OMC).
Case 2, link in other direction is concerned: The other BTS in the chain are lost.
Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

9.14.1 Corrective Actions


[11,181] PPP MEDIUM
ERRONEOUS FRAMES
RATIO

Replace faulty
equipment on remote
end

yes
Alarm cleared?

Alarm
solved

no

Contact
System Support

Figure 162: PPP MEDIUM ERRONEOUS FRAMES RATIO: Corrective Actions

3BK 21625 AAAA PCZZA Ed.06

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9 Class 11: BTS-TRANS Alarms

9.15 [11,182] HDLC LOW ERRONEOUS FRAMES RATIO


specific Problems

HDLC LOW ERRONEOUS FRAMES RATIO

event Type

Equipment

probable Cause

Indeterminate

perceived Severity

Major (PMA)

Alarm Description

Low ratio of HDLC failures (CRC, frames too long, frames too short, receipt
of abort).

Alarm Number

1 : PPP Low Erroneous Frames Ratio.

LMT :
The corresponding Abis link is lost. If the link towards the BSC is concerned, the BTS is lost (if no
redundancy).
OMC :
Case 1, the link towards the BSC is concerned: The Abis link to the BTS was lost. The Abis link is
reestablished and allows the alarm reception (otherwise, without Abis link, no alarms are reported to
the OMC).
Case 2, link in other direction is concerned: The other BTS in the chain are lost.
Impact

BSS

Cell(s)

Signaling

Calls

Loss

Degradation

9.15.1 Corrective Actions


[11,182] PPP LOW
ERRONEOUS FRAMES
RATIO

Replace faulty
equipment on remote
end

yes
Alarm cleared?

Alarm
solved

no

Contact
System Support

Figure 163: PPP LOW ERRONEOUS FRAMES RATIO: Corrective Actions

306 / 320

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10 BTS Alarm Additional Information

10 BTS Alarm Additional Information


This section describes the additional information supplied by some BTS alarms.

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10 BTS Alarm Additional Information

10.1 BTS Alarms with Additional Information


This section describes the BTS alarms that can provide additional information.
Depending on the alarm, the additional information can comprise one or
more TLV codes.

10.1.1 [2,247]
The coding of the additional information for this alarm depends on the alarm
number, as shown in Table 5 . This information is only provided if the OMU has
battery backup for its RAM.
Alarm Number

Bytes

Coding

1-5

TLV120

6 - 24

TLV83

1-5

TLV120

6 - 37

TLV84

1-5

TLV120

6 - 24

TLV83

1-5

TLV120

6 - 176

TLV82

Table 5: Alarm [2,247] TLV Codes

10.1.2 [2,248]
The coding of the additional information for this alarm depends on the alarm
number, as shown in Table 6 .
Alarm Number

Bytes

Coding

1-5

TLV120

6 - 37

TLV84

1-5

TLV120

6 - 24

TLV83

1-5

TLV120

6 - 176

TLV82

Table 6: Alarm [2,248] TLV Codes

308 / 320

3BK 21625 AAAA PCZZA Ed.06

10 BTS Alarm Additional Information

10.2 TLV Coding


Additional information is provided in the form of Tag Length Value (TLV) codes
that describe system automatic test results. The first two bytes of additional
information define the TLV code identity number. The third byte defines the
number of succeeding bytes, including itself, that comprise the message.

10.2.1 TLV 81 Coding


The TLV 81 include:
For the CU SBL:
In case of alarm sent by TRE
TLV 49 (FU HW Cap, as received from TRE at re-/ config time)
TLV 243 (BTS_HW_Family)
TLV 59 (Fault_Info from TRE) optional
TLV 61 (Detailed_Results from TRE) optional (n times, n>=1)
For the RA SBL:
In case of alarm sent by ANX
TLV 59 (Fault_Info from ANX/ANC) optional
TLV 61 (Detailed_Results from ANX/ANC) optional (n times, n>=1)
For the CLLK SBL
In case of alarm sent by TRANS & CLOCK / SUM
TLV 59 (Fault_Info from TRANS & CLOCK / SUM) optional
TLV 61 (Detailed_Results from TRANS & CLOCK / SUM) optional (n
times, n>=1)
For the OMU SBL:
In case of OMU autorestart / autoreset
TLV 120 (OMU HW characteristics) optional
TLV 82 (Additional info for m*P exceptions) optional
TLV 83 (Additional info for Scenario problems) optional
TLV 84 (Additional info for Lack of resources) optional

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10 BTS Alarm Additional Information

10.2.2 TLV49 Coding


The TLV49 byte definitions are shown in the following table.
Bytes

Description - FU HW Capability

Element Identifier ( = 49)

Length (=4)

FU Generation

0 = G1 FU, G2 FU3
1 = G2 FU2
2 = G2 Micro BTS
3 = DR-FU
4 = 9100 TRE
FF = unknown

FR/DR

bits 7 to 3 - unused (bit 7 is hi-order bit on the left)


bit 2 Enhanced Full Rate -Not Provided (0) Provided (1)
bit 1 Full Rate -Not Provided (0) Provided (1
bit 0 Half Rate -Not Provided (0) Provided (1)

FU CIPHERING
CAPABILITY

bit 7 Encryption with A5/7 algorithm - Not Provided (0) Provided (1)
bit 6 Encryption with A5/6 algorithm - Not Provided (0) Provided (1)
bit 5 Encryption with A5/5 algorithm - Not Provided (0) Provided (1)
bit 4 Encryption with A5/4 algorithm - Not Provided (0) Provided (1)
bit 3 Encryption with A5/3 algorithm - Not Provided (0) Provided (1)
bit 2 Encryption with A5/2 algorithm - Not Provided (0) Provided (1)
bit 1 Encryption with A5/1 algorithm - Not Provided (0) Provided (1)
bit 0 No Encryption - always 1 = provided (always possible)
FF = all algorithms supported. )) never sent by the FUunknown.

RSL RATE
CAPABILITY

bits 7 to 2 - unused (bit 7 is hi-order bit on the left)


bit 1 = 64 Kb/sec - Not Provided (0) Provided (1)
bit 0 = 16 Kb/sec - Not Provided (0) Provided (1)
FF = unknown

310 / 320

3BK 21625 AAAA PCZZA Ed.06

10 BTS Alarm Additional Information

10.2.3 TLV59 Coding


TLV59 is used for reporting TRE, AN and TRANS&CLOCK Alarm Type for BTS.
Table 7 shows the definitions of TLV 59 for the TRE faults (9100
BTS only). EVAD indicates the faultcondition: 1 = Eventtype
(EV), 0 = Appearance/Disappearance type (AD). AD indicates the
Appearance/Disappearance state; 1 = Appearance (ON), 0 = Disappearance
(OFF).
ALATYP

ALAN

EVAD

Description of Fault Code

AD

CLKI clock failure (1)

AD

CLKI frame failure

AD

RSL LAPD link failure

AD

Non fatal temperature failure

13

AD

TRE VSWR failure (1)

20

Recoverable failure
0

EV

Microprocessor failure

21

EV

BCCH failure

22

EV

Algorithm failure

23

EV

TLC_CONFIG_T expiry

24

EV

TS reconfiguration failure

25

EV

SYS INFO 3 failure

27

EV

BCCH_CUT timeout

28

EV

Radio failure

29

EV

ECPL failure

30

EV

L1 DSP failure

31

EV

L1 DSP no response failure

32

EV

Internal serial interface failure

33

EV

FCLK IT failure

34

EV

Internal FN failure

21

Handover/Power control algorithms configuration refused


0

25

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EV

Missing message
TRE fatal failure (1)

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10 BTS Alarm Additional Information

ALATYP

ALAN

EVAD

Description of Fault Code

AD

Microprocessor failure

AD

HW failure

AD

SW failure

AD

CLKI synchronization failure

AD

Autoreconfiguration failure

AD

Configuration failure

AD

BSII failure (2)

AD

IOM LAPD link failure

AD

SW activation failure

AD

Downloading failure

10

AD

HW watchdog reset

11

AD

Configuration file failure

20

AD

Temperature failure

28

AD

Radio failure

29

AD

ECPL failure

30

AD

L1 DSP failure

31

AD

L1 DSP no response failure

32

AD

Internal serial interface failure

33

AD

FCLK IT failure

34

AD

Internal FN failure

Table 7: TLV59 for TRE faults of 9100 BTS


(1) As this alarm is fatal for the module, no alarm disappearance indication is
supplied. The alarm disappearance is detected on Alarm In Force List report.
(2) As the link connection is lost, the failure cannot be spontaneously reported
to the OMU/SUM. But the corresponding alarm is stored in the Alarms In Force
List and may be obtained by the OMU/SUM on Alarm In Force List report (if the
failure has disappeared), as long as the module stays in out of order state (as
the reason for which the OUT OF ORDER state has been entered).

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10 BTS Alarm Additional Information

Table 8 shows the definitions of TLV 59 for the AN faults (9100 BTS only). EVAD
indicates the faultcondition: 1 = Eventtype (EV), 0 = Appearance/Disappearance
type (AD). AD indicates the Appearance/Disappearance state; 1 = Appearance
(ON), 0 = Disappearance (OFF).
ALATYP

ALAN

EVAD

Description of Fault Code

AD

CLKI clock failure

LNA failure
0

AD

LNA 1 partial failure

AD

LNA 2 partial failure

AD

LNA 1 total failure

AD

LNA 2 total failure

AD

VSWR circuitry failure

AD

CLKI frame failure

Antenna VSWR failure


0

AD

AN1_VSWR1_AL

AD

AN2_VSWR1_AL

AD

AN1_VSWR2_AL

AD

AN2_VSWR2_AL

14

AD

Microprocessor failure

15

AD

HW failure

16

AD

SW failure

17

AD

Configuration failure

18

AD

SW activation failure

19

AD

Downloading failure

20

Recoverable failure
0

EV

Microprocessor failure

10

EV

Watchdog reset

Table 8: TLV59 for AN faults of 9100 BTS

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10 BTS Alarm Additional Information

Table 9 shows the definitions of TLV 59 for the TRANS&CLOCK faults


(9100 BTS only). EVAD indicates the faultcondition: 1 = Eventtype
(EV), 0 = Appearance/Disappearance type (AD). AD indicates the
Appearance/Disappearance state; 1 = Appearance (ON), 0 = Disappearance
(OFF).
ALATYP

ALAN

EVAD

Description of Fault Code


Internal CLOCK failure

AD

FN input from master lost

AD

Frame signal input from master lost

AD

Reference clock input from master lost

AD

PCM synchronization unusable

AD

GPS synchronization lost

AD

Oven warm up alarm

14

AD

Microprocessor failure

16

AD

SW failure

18

AD

SW activation failure

19

AD

Downloading failure

20

Recoverable failure
0

EV

Microprocessor failure

10

EV

Watchdog reset

25

TRANS&CLOCK fatal failure (1)


1

AD

HW failure

AD

Internal Clock failure

Table 9: TLV59 for TRANS&CLOCK faults of 9100 BTS


(1) As this alarm is fatal for the module, no alarm disappearance indication is
supplied. The alarm disappearance is detected on Alarm In Force List report.

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10 BTS Alarm Additional Information

10.2.4 TLV61 Coding


The TLV61 byte definitions are shown in Table 10 .
Bytes

Description

Element Identifier (=61)

1 or 2

Length (2 bytes if length > 127 (1)

Board Identification

Result type

Variable

Results (maximum length is 40 bytes).

Table 10: TLV61 Bytes


(1) For TRE, only one byte is forseen, because the length of the data is <
127 bytes.
TLV61, even if indicated, may not appear in an alarm message. Internal FU
problems, such as a blocked internal bus or a hardware fault, can prevent the
FU controller from receiving it. Several TLV61s can be sent.
* The boards (CDCC, CECC, ...) are numbered as in the rack, starting from the
left hand side (Mark I only).
The definition of the Board Identification bytes for 9100 BTS is shown in Table
11 . A bit set to 1 identifies the board at the origin of the fault detection.

Bit Number

TRE (1)

ANX/ANC

TRANS&CLOCK
(9100 BTS only)

ENCT

CLOCK

DEC

VSWR

TRANS

DEM0

LNA

DEM1

MBED

CUL

SCP

Microprocessor

Table 11: TLV61 Board Identification Bytes for 9100 BTS


(1) The bit positions are fixed by the Host interface within the TRE.

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10 BTS Alarm Additional Information

10.2.5 TLV82 Coding


TLV82 provides OMU system automatic test results. The TLV82 byte definitions
are shown in Table 12 .
Bytes

Description - Watchdog Reset

Element identifier ( = 82)

Length ( = 168)

Failure description
0 = Unknown
2 = Bus error

Logic external to micro-processor reports


failure (e.g. handshake failure).

3 = Address error

Access to illegal address (e.g. odd


address for LONG variable), detected by
micro-processor.

4 = Illegal Instruction
5 = Zero Divide
6 = CHK, CHK2 Instruction
7 = cpTRAPcc, TRAPcc, TRAPV Instruction
8 = Privilege Violation
10 = Line 1010 Emulator
11 = Line 1111 Emulator
14 = Format Error
15 = Uninitialized Interrupt
24 = Spurious Interrupt
56 = Configuration Error

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59 = MMU :

Branch to Write Violation Code (ATC).

60 = MMU :

Branch to Limit Violation Code.

61 = MMU :

Branch to Supervisor Violation Code.

62 = MMU :

Branch to Bus Error during Table Search


Code.

63 = MMU :

Branch to Page Fault or Invalid Descriptor


Code.

64 = MMU :

Branch to Write Violation Code.

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10 BTS Alarm Additional Information

Bytes

Description - Watchdog Reset


65 = Fatal Signal Error

Task name

Status register

User stack pointer

Interrupt stack pointer

Data register 0

Data register 1

Data register 2

Data register 3

Data register 4

Data register 5

Data register 6

Data register 7

Address register 0

Address register 1

Address register 2

Address register 3

Address register 4

Address register 5

Address register 6

92

Complete STACK Frame

Board Status Register (see relevant OMU HW Functional Description).

Table 12: TLV82 Bytes

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10 BTS Alarm Additional Information

10.2.6 TLV83 Coding


The TLV83 byte definitions are shown in Table 13 .
Bytes

Description - Scenario Problems

Element Identifier ( = 83)

Length ( = 16)

Taskname

The name of the task that triggered the autorestart/autoreset (ASCII coded).

SBL Id.

The SBL on which the scenario was running, where:

byte
1+
2

SBL type

byte
3

SBL number

byte
4

SBL sub-number

Internal Message Identifier


Used to identify the internal scenario.

External Reference Number.


Used to identify the external (Abis or MMI) scenario (0 = autonomous).

Scenario Message Identifier.


Used to identify the external or autonomous scenario.

Origin of Action
0

Operator command triggered from OMC-R.

Operator command triggered from BSC terminal.

Operator command triggered from BTS NEM.

Autonomous system action.

Unknown.

Failure Description.
Indicates the reason for an autoreset (i.e., the reason for returning to bootstrap). If a
second autoreset occurs during a download, then the first reason is maintained.
1

318 / 320

Three unsuccessful autorestarts.

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10 BTS Alarm Additional Information

Bytes

Description - Scenario Problems


2

No download after being in bootstrap for > 24 hours (sending BTS-OMU-STARTED).


This is the behaviour of the release 1 and 2 OMU PROM (and should be changed
with the next PROM release).

FF
No information (e.g. for restart due to internal scenario Time out).
(hex)
Table 13: TLV83 Bytes

10.2.7 TLV84 Coding


The TLV84 byte definitions are shown in Table 14 .
Bytes

Description - Lack of Resources

Element Identifier ( = 84)

Length ( = 69)

Taskname

Required Memory Region.

The name of the task that triggered the autorestart/autoreset


(ASCII coded).

The requested memory region.

Message buffer.

Memory allocation.

Memory re-allocation.

Required Memory Size.


The requested memory size in octets.

60

Stackinfo

Information taken directly from the stack:


Supervisor mode - the system stack
User mode - the stack of a particular task.

Table 14: TLV84 Bytes

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10 BTS Alarm Additional Information

10.2.8 TLV120 Coding


The TLV120 byte definitions are shown in Table 15 .
Bytes

Description

Element Identifier ( = 120)

Length ( = 3)

Hardware revision:
0 - Hardware 1 (serial test interface, volatile memory).
1 - Hardware 2 (parallel test interface, non-volatile memory).

RAM size - given as the number of 4 Mbyte blocks.

Flash EPROM:
0 - Not equipped or not accessible.
1 - Equipped.

Table 15: TLV120 Bytes

10.2.9 TLV243 Coding


The TLV243 byte definitions are shown in Table 16 .
Bytes

Description

Element Identifier ( = 243)

Length ( = 1)

BTS HW family (for the coding, see below).


G3

60

9100 BTS

Table 16: TLV243 Bytes

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