ISO 9001:2015

In Story Scenario

Monitoring
& Measurements

People

Leaders

Sales

Design

Control of
Procurement
Service
Provider
-Purchasing

Commitment

Infrastructure

Communication

Production

Customer Satifaction
measuring

Quality

Environ.

Organizational knowledge
Awareness competences
documented information

Organization

Tractability

4. Context of
Organization
Simply set the
objective of their
Existence and the
Future Target

5. Leadership &
6.Planning
Then leader take the
company mission and vision
to study how to execute
vision through:
- Setting policies
-Plan to risks
- setting goals

Monitoring and
measuring resources

7. Support
Without support noting
will happen:
- competent people
- machines
- Measuring Resources
- suitable Environment
-knowledge
- communication

Internal Audit
Preservation

8. operation
This clause contain all
executive work which must
take the normal flow of
requirement determination
then design then production
..etc. With control over
changes

9. Performance
Measurement
U can t control what u can t
measure
This clause highlight customer
satisfaction as an essential point to
be measured for org. continuity
and internal audit as an effective
measuring tool and management
reviews as a base of decision
making for analysis results

10. Continual
improvement
If analysis of
nonconformity either on
product or system did not
back with an
improvement results u
shall review your analysis
efficiency
Improvement is inner soul
of your org. excellence