INQUIRY LETTER

Bell Manufacturing Company

1-1-2 Shibaura Minato-Ku
Tokyo, Japan
May 27, 2008
Mr. Neo Chan
In-charge of Customer Relations
Kowloon Company
13 Bayview Street
Kowloon, HongKong

Dear Mr. Chan:

I am a systems engineer at Bell Trading. We are planning to launch a new cell phone model. We
need an advanced semiconductor for this project.
My company is considering using your new release semiconductors of your company.
We need, however, information about the following:
1.
2.
3.
4.
5.

Discount
Unit Price
Delivery
Terms of Payment
Warranty

I would be happy to talk to you further about your product. You can e-mail me at
JHonda@Bellpro.com.

Sincerely,
(insert handwritten signature)
Jun Suzuki
Senior Systems Engineer
CLAIM LETTER

Drivers Co.
3489 Greene Ave.
Olympia, WA 98502
August 17, 2001
Richard Brown, President
Document Makers
Salem, MA 34588

Dear Mr. Brown:

As someone who has worked with your company for over 3 years, we were very disappointed to
see the documents you produced for our latest Drivers Co. publicity campaign.
As our written agreement stipulated, we expected full colour leaflets with fancy explanatory
texts, but instead, we found that black and white photos had been included in the prepared
leaflets. I think you will agree that a communication problem exists.
We would like you to send out a photographer to provide us with the promised colour coverage,
or provide us with a refund.

Yours truly,
(insert handwritten signature)
Thomas R. Smith,
Director

ACKNOWLEDGMENT LETTER

Green Grocer's
123 West Street
St. Thomas, Virgin Islands 23456
March 21, 2013
Daffodil Ann Limbago
3487 23rd Street
New York, NY 12009

Dear Ms. Limbago,

With this letter we hereby acknowledge receipt of your resume. We highly appreciate your
interest to work in MixIt Company. Our HR experts have assessed your application, and noted
your impressive educational and professional background. Hence, at the moment there are no
openings suitable for your career profile. As you probably noted on our website MixItCompany
does not accept unsolicited applications. However, we anticipate in line with current business
growth we might have an opening in January that might suit your professional background.
Please note that MixIt Company does not keep records of submitted resumes, and unsolicited
applications are being destroyed. Therefore we advise you to constantly follow career section of
our website for new openings. Once position you find interesting is open, feel free to submit your
resume, along with application letter.
Once again we would like to thank you for a shown interest to work with us.

Sincerely,
(insert handwritten signature)
Quantine Camron
HR Manager
MixIt Company

ADJUST CLAIM LETTER

Daily Grocery Store

56 Norman Towers
Bloomington 46798
June 6, 20014
Mr. Henry Crag
Trust FMCG Industry
5/9 Downing Lane
Texas 760957

Dear Mr. Crag:

This is regarding the claim of January consignment of FMCG products. We have made the order
of the January consignment on 20 December 2013 and the date of delivery was 12 January, 2014.
But we have received the order after a long delay of one month.
January consignment of FMCG products that we have received on February 12, 2014 is not
complete. We have placed order of 1500 boxes but you have delivered only 1000. Hence, we
would like Trust FMCG Industry to adjust remaining 500 boxes in the March consignment that
we have already placed on 07 February, 2014.
I would like to notify you that the payment of January consignment is made in advance with the
order. Your positive response as acceptance of the claim adjustment is anticipated.

Thanks and regards,

(insert handwritten signature)
Denny Brown,
Manager Sales
Daily Grocery Store

SALES LETTER

High Street Software

6875 Green Street
Salem, MA 55667
March 18, 2008
Ruderick R. Smith
Drivers Co.
3489 Greene Ave.
Olympia, WA 64502
Dear Mr. Smith:
Do you encounter problems while calculating tax returns of your clients? Your staff is finding it
difficult to cope with the workloads? Then we are in a position to help you. High Street software
has the solution for your troubles.
Our software developers and the tax professionals have got together to develop new software to
ease the workload of your staff. This software will enable you to have records and keep on
updating them online to enable your clients to view them. Also the clients have the option to edit
them to add the necessary changes. The calculation of taxes could be carried out within minutes.
If you like to have more details of the software you are welcome to visit us
at www.highstreetsoftware.com.

Yours truly,
(insert handwritten signature)
Joe Taylor,
Marketing Manager

LETTER OF REPLYING TO AN INQUIRY

Jackson Brothers
3487 23rd Street
New York, NY 12009
September 12, 2000
Kenneth Beare
Administrative Director
English Learners Company
2520 Visita Avenue
Olympia, WA 98501
Dear Mr. Beare,
Thank you for your enquiry of 10 September. We are pleased to hear that you are interested in
our products.
We are sending you a copy of our latest catalogues under separate cover, together with samples
of some of the skins we regularly use in the manufacture; of our products.
I regret to say that we cannot send you the full range of samples. You can be assured, however,
that such skins as crocodile and ostrich, not included in the swatch, are of the same high quality.
Mrs. Angela Wane, our European Sales Manager, will be in the UK-next month and will be
pleased to call on you. She will have with her a wide range of our products. When you see them,
we think that you will agree that only the best quality materials are, used, and that the high
standard of workmanship will appeal to the most discriminating buyer.
We also manufacture a wide range of leather belts and gloves in which you may be interested.
They are fully illustrated in our catalogue and are of the same high quality as our handbags. Mrs.
Wane will be able to show you examples when she calls.
We look forward to receiving an order from you.
Yours sincerely,
(insert handwritten signature)
Dennis Jackson
Marketing Director
Jackson Brothers

LETTER OF PLACING AN ORDER

154 Green Avenue

New York, USA
January 5, 2010
Ms. K. Hutchinson
Beller Company, Inc.
424 Park Avenue
New York, New York 10021
Dear Ms. Hutchinson:
Thank you for sending your catalogue so promptly. It arrived within a few days of my
request. Please send me the following items by parcel post:

1 copy Emmet and Mullen, High School Algebra @ $7.50 $ 7.50

25 copies Pinehurst, Plane Geometry @ $8.75 $ 218.75
Totalling $ 226.25

I am enclosing a money order for 226.25. If there are additional charges, please let me know.
Please mail the books to the address given above before the 20th January.
Very truly yours,
(insert handwritten signature)
Brandon Michael

COVER LETTER

P.O. Box 0000

James Madison University
Harrisonburg, VA 22807
March 21, 2011
Ms. Stephanie Trinter
Prentice-Hall
College Division
Englewood Cliffs, NJ 07632
Dear Ms. Trinter:
I am writing in response to your ad in the January 24 Washington Post, and would like to be
considered for a job as a college representative for Prentice-Hall. As a senior at James Madison
University, I have maintained a GPA of 3.7 while pursuing a major in English and taking a
variety of business courses. I believe this combination of studies, as well as my ability to handle
responsibility, makes me qualified for a position at Prentice-Hall.
Your ad states that one of the duties of a college representative would be to locate and develop
manuscripts for publication. My studies in English have enabled me to develop skills, which I
believe are necessary for this job. Courses in both Creative and Technical Writing have honed
my skills. Many literature courses, including an Independent Study of Shakespeare taken while
studying in London, have enhanced my power to analyze, interpret, and critique literature of all
kinds.
Courses in Business and Communication have given me knowledge necessary for promoting
textbooks to colleges and universities. Classes in Marketing, Management, Communication
(including Public Speaking), Psychology, and Sociology have all helped me develop a capacity
for communicating and understanding people a skill I believe is vital in sales.
My experiences living overseas and working for the United States Department of State have
enhanced these qualifications. I adapt easily to new situations and am not afraid to accept
responsibility. Enclosed is a resume that outlines my unique qualifications for a position as a
college representative at PrenticeHall. I appreciate your consideration and look forward to
hearing from you. I can be contacted at 540- 568-0000, greshensonca@gmail.com, or at the
above address.
Sincerely,
(insert handwritten signature)
Cecelia A. Greshenson