Business Continuity Management process
Assess the impact on
DETE for each activity:
Identify business
activities that lead
to achieving
DETEs objectives
Determine maximum
acceptable outage
(MAO) for each activity:
Objectives
Services
Financials
Stakeholders
Reputation
Legal/regulations
Classify major or
critical impact
activities with
< 15 days MAO
as critical
business activities
12 days
35 days
615 days
> 16 days
Order activities
to prioritise
delivery of
1
services
3
ALL HAZARDS
approach:
No building
No ICT
Reduced staff
(any combination)
Tailor plan for an
individual critical
business activity
to assist planning
Regions
Prepare a Business
Continuity Kit
Plan
Contact details
Resources to
continue business
Alternate site
Off-line back-up copies
Substitute staff
Develop plan of
collective critical business activities to
prioritise and consolidate
Store kit in easily
accessible location
with multiple
copies located
offsite
Meeting MAO timeframes
Resources required
Cost effectiveness
Practicality
Preparation needs
Recovery demands
Impact on customers
Develop plan of
collective critical
business activities to
prioritise and consolidate
Plan Owner
approves
in TRIM
Maintain Plan and Kit
Divisions
or
Branches
Evaluate and select
best options based on:
Identify strategies to
re-establish critical
business activities:
Step 5
Identify critical
business activities
Identify response
strategies
Develop a Business
Continuity Plan
Organise a Kit
Step 2
Step 4
Step 3
Step 1
Ensuring critical services continue to be delivered through and beyond a significant disruptive event
Determine
continuity resources
required for each
business activity
ADG/DDG
approves
in TRIM
RD
approves
in TRIM
Test* Plan and Kit
Complete
Effective
Practical
Staff trained
Report testing to
BCM Working
Group and update
event log in Plan
Uncontrolled copy. Refer to the DETE Policy and Procedure Register at http://ppr.det.qld.gov.au/corp/governance/Pages/Business-Continuity-Management-(BCM).aspx
to ensure you have the most current version of this document.
HR
Plan
GS&P combine
all plans into single
DETE Business
Continuity Plan for
EMB endorsement DETE
BCP
Regularly
review Plan
and Kit are
current
and relevant
* = Includes an actual disruptive event