Can this process be performed 100% What alternate processing strategy is What alternate processing strategy is What alternate

egy is What alternate processing strategy is

Business Process Process Description remotely? available during loss of applications? available during loss of building? available during loss of phones?

Please enter yes or no if this process can be Please enter an alternate processing strategy Please enter an alternate processing strategy Please enter an alternate processing strategy
Please enter the name of the business process. Please describe the process. completely performed remotely. Only mark yes your team could use to keep the process your team could use to keep the process your team could use to keep the process
if it can be done start to finish remotely. running during a loss of applications. running during a loss of building. running during a loss of phones.
Application Information

Process Name Application Name

Please enter the name of the business process. Please list the application name.
Process Inputs

Business Process Contributor Name

Please enter the name of the business process. Please provide the name of the department
that the dependency comes from.
Process Outputs

Business Process Recipient Name Output Frequency

Please provide how often the output is

Please provide the name of the department
Please enter the name of the business process. that the dependency flows to. provided. (Nightly, weekly, quarterly,
monthend, etc.)
Process Impacts

Impact Type (Financial, Customer Service,

Business Process Brand/Reputation, Contractual or Level of Impact (High/Medium/Low) Potential Financial Impact Amount Comments
Legal/Regulatory)

Please enter in the type of impact that this Please list the level of impact that would be Please list the amount of financial loss that this
Please enter the name of the business process. process could incur if you were unable to incurred if this process were unable to be process would incur if it could not be Please list any additional comments.
perform it for a day. performed for a day. performed for a day.
Vendors

Process Name Vendor Name Service Provided

Please enter the process name. Please enter the vendor's name. Please describe what service they provide to
your department.
 Address Address 2 City

Please enter in the vendor's address. Please enter in any floor or suite numbers for Please enter in the city for the vendor.
the vendor.
 State Zip Country

Please enter in the state for the vendor. Please enter in the postal code for the vendor. Please enter in the country for the vendor.
 Dependency Contact Name Phone

Please enter the level of dependency that you Please enter the name of the contact person for Please enter the phone number for the contact
rely upon them (High, Medium or Low). the vendor. person of the vendor.
 Alternate Phone Fax Number Email

Please enter an alternate phone number for the Please enter the fax number for the vendor. Please enter the email address for the vendor.
contact person of the vendor.
Customers

Customer Name Address 1 Address 2

Please enter the customer's name. Please enter the customer's address. Please enter floor or suite number for the
customer.
 City State

Please enter the city for the customer. Please enter the state for the customer.
Key Personnel

Business Process Key Personnel Name Are they set up to work remotely?

Please list the name of the key person or

Please enter the name of the business process. subject matter expert who performs this Please list whether or not this person can work
process. remotely.
Recovery Teams and Tasks

Team Name Description

Describe your recovery team objective. For

Please list the name of your recovery team. For example, "The Customer Service Recovery
example, Sales Recovery Team, Customer Team will focus on minimizing impact to
Service Recovery Team, etc. customers by performing various tasks listed
within this plan to ensure processes are
continued appropriately after an incident."
 Team Leader Name Team Leader Tasks

Please list the name of your Team Leader (a Please list the critical tasks that the Team
team leader is usually the manager of the Leader will be responsible for doing. This will
department). be your checklist to follow directly following an
incident - be as detailed as possible.
 Team Leader Alternate Team Leader Alternate Tasks

Please list the name of your Team Leader Please list the tasks that the Team Leader
Alternate (this is the person that will take over Alternate will be responsible for doing. This will
if the Team Leader is absent). be your checklist to follow directly following an
incident - be as detailed as possible.
 Recovery Members Recovery Member Tasks

Please list the tasks that the Recovery Members

Please list all team members who will be of this team will be responsible for. This will be
helping with recovery efforts. your checklist to follow directly following an
incident - be as detailed as possible.