http://es.slideshare.

net/Biable/manual-itil-integro
http://www.el-palomo.com/2012/04/memorias-de-un-certificado-itil-v3-material-enespaol/comment-page-2/
http://www.el-palomo.com/2009/12/introduccin-a-itil-v3/
http://itilv3.osiatis.es/
===================
Ifraestrucutura de windows
https://www.microsoft.com/es-es/learning/mcse-server-infrastructure-certificatio
n.aspx
https://www.microsoft.com/es-es/learning/
https://www.google.com.co/search?q=redes+microsotf&oq=redes+microsotf&aqs=chrome
..69i57.3923j0j1&sourceid=chrome&ie=UTF-8#q=certificacion+redes+microsotf