Q1 ) a. solved various queries of customers regarding ADC channels and helped
them using the same. b. looked after various mails and reports asked by RO C. looked after various deposits , SCSS accounts, PPF accounts d. Handled the accountant seat since November 2015 e. solved various customer grieviences f. attended various video conferences at RO regarding baroda connect and cash recycler g. BHII powers were assigned since december 2015 despite of being in probation and handled that responsibility well g. handled pension section h. during January 2015 feeded the pension data in PPS software of 83 pension files single handedly and completed the job before deadline Q2 ) Little knowledge of credit was a negative despite that I performed exceptionally well in all the parameters
Q3) Language & cultural barriers , as gujrati is a totally new language
Q4 )few training related to the duties I am handling Q5 ) a. migration o fpension accounts to new pps software b. stood 2nd in adc campaign for issuing debit cards c. stod 2nd in ISDN campaign for opening saving accounts in the whole region Q6) NA Q7) COMMUNICATED with various customers, officials in hindi Q8) didnt participated in any strike Q9) work should be equally allocated to the officers that will help in finishing the work on time, burdening only one with all the things leads to delay.