EFFECTIVENESS OF PUBLIC RELATION AS A MARKETING TOOL IN HEALTHCARE

INDUSTRY
NAME: - ________________________________________________________________________
AGE: - ______ SEX: - __________ CONTACT NO: - _________________________________
E-Mail:- ___________________________________ COUNTRY: - ________________________

1. Name of Hospital?
Apollo Hospital
ShalBy Hospital
Sterling Hospital
Zydus Hospital
Colombia Asia Hospital
2. How you came up to know about Hospital?
Message
Social-Media
Television
Radio
Newspaper
Other:- ___________________
3. Does your company have tie-up with Hospital?
Yes
No
4. Do you know about cashless policies?
No
Yes
5. Does hospital has the right personnel and facilities for professional medical service
delivery?
Yes
No
6. The doctors at the hospital are competent?
Yes
No
7. The doctors at the hospital are able to listen your problem?
Yes
No
8. The nurses at the hospital are professional?
Yes
No
9. The nurses at the hospital are friendly?
Yes
No
10. The nonmedical staffs at the hospital are polite and helpful?
Yes
No

11. You are satisfied with the way the doctors and nurses attend to you at the hospital?
Yes
No
12. You are satisfied with the medical services you receive from the hospital?
Yes
No

Part-2 Attendant Part

1. Patients are always attended to promptly at the hospital?
Yes
No
2. Patients problem are treated with professional dispatch?
Yes
No
3. Patients problems are treated sympathetically?
Yes
No
4. Cost consideration has not prevented patients from receiving good medical service at the
hospital?
Yes
No
5. The hospital environment is comfortable?
Yes
No
6. You will always use the hospital when the need arises?
Yes
No
7. Is there problem in billings?
Yes
No
8. Any other requirement should be added by Hospital?
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