IB AEM Conference 2016

@managebac
#IBBCN16

Angelica Nierras
| Slide 1 |
Managing
Director

Welcome!

Support Update

Agenda

Recent Releases

Product Roadmap

Q&A
CONFIDENTIAL

Welcome!

Who We Are
We design integrated information systems to enhance efficiency in education globally.
We have built the first
cloud-based school
management suite for
international schools:
ManageBac for planning,
assessment & reporting,
and OpenApply for
admissions & enrollment.
We were founded in 2007
by three former IB
Diploma students.

@managebac
#IBBCN16

| Slide 4 |

The Beginning

@managebac
#IBBCN16

| Slide 5 |

Today
We are honoured to serve over
2,143 leading International Schools in 120 countries.

@managebac
#IBBCN16

| Slide 6 |

Bucket List
Making CAS Paperless
Direct IBIS Registration
Beautiful IB Report Cards
e-Coursework: Streamlined Submission

@managebac
#IBBCN16

| Slide 7 |

Reflection
With the completion of e-Coursework in 2015 and looking back on nine
years of continuous development, we have fulfilled our original goal &
mission of streamlining coordination and improving the management of IB
programmes.

@managebac
#IBBCN16

| Slide 8 |

Looking to the Future

We will be refocusing the majority of our efforts on improving the
individual student experience across their IB journey:
Starting with finding the right IB World School by bringing the Common
App model to international schools through OpenApply

Choosing the right DP subjects with enhanced Plan worksheets

Strengthening ATL skills with time management & organization through
enhanced Goal planners

Preparing for mock & final exams with eAssessment

Making the best summer & university plans to fast forward to the future

@managebac
#IBBCN16

| Slide 9 |

Support Updates

Global Sales & Support

Our Commitments
Telephone & e-mail support 24 hours, Monday
through Friday
Complimentary online training (available via
webinar)
Extensive step-by-step Help tutorials and Online
Support Center
We listen to your suggestions, problems & ideas,
and make updates weekly
Enterprise system architecture and backups
provide peace of mind

Kevin

Kristy

J-D

Luke

Paula

@managebac
#IBBCN16

Stephanie

Kirsten

Anne

| Slide 11 |

Support Report Card

33,529 support requests
September 2015 September 2016
Average wait time 10 hours

25%

22%

FAST
Within an hour

GOOD
1 4 hours

4,670
4,340
3,481

3,481

5,000

4,000

3,000

2,103
1,502

1,502

1,388

2,000

1,000

09/15

10/15

11/15

12/15

01/16

02/16

03/16

04/16

@managebac
#IBBCN16

05/16

06/16

07/16

08/16

0
09/16

| Slide 12 |

Service Report Card

99.9% Average Uptime
More than 43.6 mm page views in May 2016

@managebac
#IBBCN16

| Slide 13 |

On Planes, Trains & Buses

There is no substitute for face-to-face support. On average, we visit
3-4 schools every working day. This year we have visited:
USA
Alabama
California
Colorado
Connecticut
Florida
Georgia
Illinois
Iowa
Indiana
Maryland
Michigan
Nevada
New York
Ohio
Oregon
Texas
Virginia
Washington
Wisconsin

Canada
British Columbia
Calgary
Ontario
South America
Quito
Bogota
Caribbean
Bermuda
Virgin Islands

Europe
Bulgaria
Finland
Germany
Greece
Italy
Spain
Poland
Netherlands
Switzerland
Turkey
Middle East
Abu Dhabi
Amman
Doha
Dubai
Kuwait City

@managebac
#IBBCN16

China
Beijing
Hong Kong
Shanghai
Shenzhen
Wuxi
Guangzhou
Nanjing
Shenzhen

Thailand
Chiang Mai
Bangkok

Australia
Adelaide
Sydney
Melbourne

schools visited
YTD in 2016

India
Mumbai
Bangalore
Hyderabad

614+

1,000+

total school visits

planned for 2016

| Slide 14 |

User Group Conferences & Socials

Our User Group Conferences strengthen our community and provide
insight into school needs driving our future product development.

All the staff were fantastically

helpful; the conference had a
great atmosphere and the talks
were inspirational and thought
provoking.

So impressed with you all.

Really, I am really looking
forward to working with you all
now that Ive
met you. Thanks
@managebac
for the great opportunity!
#IBBCN16

Learning from other schools

was helpful! Very interested to
join another conference.
| Slide 15 |

Register:
@managebac
http://mbconfberlin.openapply.com
#IBBCN16

| Slide 16 |

Recent Releases

En Espaol

Dual-language UI lets each user choose between English & Spanish

Dedicated Spanish customer service
Please see: http://espanol.managebac.com
@managebac
#IBBCN16

| Slide 18 |

Visual Arts

@managebac
#IBBCN16

| Slide 19 |

DP Unit Planners

@managebac
#IBBCN16

| Slide 20 |

Programme-Specific Attendance

@managebac
#IBBCN16

| Slide 21 |

Timetables
Available to schools

using ManageBac for

attendance

Timetable accessible

by teachers, students
and parents

Export available in
PDF both
individually and in
bulk

@managebac
#IBBCN16

| Slide 22 |

Behavior

Available & complimentary for all ManageBac schools to enable under Settings
Export available in PDF both individually and in bulk

@managebac
#IBBCN16

| Slide 23 |

New Parent Interface

@managebac
#IBBCN16

| Slide 24 |

Further Notes
Recent Updates:
Group 4 Sciences: support for Individual Investigations & Group 4 Projects
Better search functionality: search by class or by teacher
ATL Skills Export: easily see the ATL skills covered at your school
May 2017 Registrations & IBIS Plan Worksheets: Auto-linked to Class
Membership & Timetables and Syllabus & Exam Calendar

New PDF Exports for MYP IDU, Analytics, Unit Planners & Curriculum

@managebac
#IBBCN16

| Slide 25 |

Future Focus
New Interface Design
Books

2016-2017
Road Map

Pamoja Online Courses

eAssessment & Mock Exams
LaunchPad
Assessment & Reporting

CONFIDENTIAL

26

New Interface Highlights

Fresh & Clean: redesigned to provide a modern look and feel for the modern IB World school.
Consistency: one common design for ManageBac, OpenApply, Books and LaunchPad to
ensure a seamless user experience.

Customizable: custom designs & illustrations for your Login and LaunchPad Single- Sign-On
pages. Your school colors and accents.

@managebac
#IBBCN16

| Slide 27 |

ManageBac Books

Diploma

Streamline book
purchasing with
ManageBac!
Manage budgets by
subject group.

Collaboratively plan and

approve purchase
requests.

Easily submit orders in

bulk to IB Source,
Amazon and direct to
publishers ensuring the
best possible pricing.

A curated catalogue of the top 200 IB titles for the IB Diploma. Fully searchable and
reference-able within the ManageBac platform across curriculum unit planners, resources
and tasks & assignments.
@managebac
#IBBCN16

| Slide 28 |

New Unit Resources

Enhanced Resources

section with improved file

management.

Ability to embed Books and

better categorise files,
websites, videos and
photos.

Updated PDF exports

Improved formatting &
layout with Search.

Link Resources to

individual unit sections.

@managebac
#IBBCN16

| Slide 29 |

Subject Centre

Diploma

IB Diploma Subject
Centre
Browse subject pages
including course
descriptions, aims &
objectives and search
syllabus topics

Browse exam calendars

alongside internal &
external assessment
weights

Coordinator notes and

recent updates

The Subject Centre is designed to provide a one-stop curriculum resource for DP students,
teachers and parents to better plan subject choices, understand IB requirements, and
effectively prepare for exams.
@managebac
#IBBCN16

| Slide 30 |

Online Course Integration

Showcase Pamoja Online
Courses alongside your
face-to-face IB Diploma
courses with one-click
registration on your DP
Plan worksheets.

Simplify your IBIS exam

registration process for
Online Courses.

Single-Sign-On for

students provides direct

access to the Pamoja
learning environment.

Streamline reporting for

@managebac
#IBBCN16

your Registrar with roll-up

and consolidation of
Pamoja Online Course
grades into your
ManageBac report cards.
| Slide 31 |

eAssessment by AssessPrep

Coming Soon
October 2016

Online Exams:
Assessment for the Future

@managebac
#IBBCN16

Transition your paperbased exams online for DP

& MYP

Faster, more reliable and

natural vs. handwriting

Plan and manage your

mock exams effortlessly
with ManageBac Plan
worksheet integration

Offline exams delivery,

powerful analytics, and
built-in syllabus topics
| Slide 32 |

Launchpad Single-Sign-On
Validation of e-mails will
be a requirement going
forward

Accounts will be auto-

linked based on e-mail

address e.g. OpenApply
Parent and ManageBac
Administrator & Parent
will now have ONE single
account.

Security & Data Protection

Updates in January 2016
(Privacy Shield replaces
EU-Safe Harbour)

Two-Factor SMS

Authentication will be
recommended for all
Administrator users.

Optional Custom
@managebac
#IBBCN16

Branding for your Login &

| Slide 33 |
LaunchPad pages.

iSAMS & ManageBac

@managebac
#IBBCN16

| Slide 34 |

A Paperless Admissions Office

Now supporting over 175 schools in over 50 countries.

Personally designed online application forms & checklists

Centralised applicant information
Real-time reporting on capacity
@managebac
#IBBCN16

| Slide 35 |

Admissions Conferences
Barcelona

Shanghai

October 14 15, 2016

November 3 5, 2016

Join us at the Benjamin Franklin International

School for our first conference in Europe.

Join us at the Western International School of

Shanghai for our fourth conference in Asia.

@managebac
#IBBCN16

| Slide 36 |

Announcing:

The International Admissions Bulletin

The publication of choice for international school admissions offices.

The inaugural issue features:

An exclusive article from Drs. Doug Ota, author of

Safe Passage, on transition & mobility

Tips on creating a smooth start to the school year

News from over 25 international schools around
the world

Profiles of six international school admissions staff

Conference news and resources for professional

development

https://www.openapply.com/bulletin/sep-2016

Contribute or request a print copy today!

bulletin@openapply.com

@managebac
#IBBCN16

| Slide 37 |

Refocusing on the Student

E-Coursework

School Directory

Systems

University
Bookstore

Pre-DP

Link

DP1

Visa

DP2

Insurance
Housing

Summer

Study

We will be refocusing the majority of our efforts on improving the individual student experience
across their IB journey:

Starting with finding the right IB World School by bringing the Common App model to international schools
through OpenApply Schools Directory

Choosing the right DP subjects with enhanced Plan worksheets

Strengthening ATL skills with time management & organization through enhanced Goal planners
Preparing for mock & final exams with eAssessment
Making the best summer & university plans to fast forward to the future

@managebac
#IBBCN16

| Slide 38 |

Thank You!
Were excited to support
you in the years to come,
and keen to hear your
feedback!

Angelica Nierras

Managing Director
+1 415 992 6389
angelica@managebac.com