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Performing Under Pressure PDF
Performing Under Pressure PDF
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Performing
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Performing
g a i n i n g t h e M e n ta l e d g e
in BUsiness and sPort
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a C k n o w l e d g e m e n T s
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I n T r o d u C T I o n
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Introduction
field goal will mean victory. Missing the kick will mean losing the
gameandprobablyhisjob.Itisaseeminglyroutinekick,thekind
hemadeatpracticeover100timesduringtheweek.However,the
previousSunday,hemissedtwoshortfieldgoalsandwasblamed
inthepressforhisteamsloss.Nowhestandsinfrontof55,000
people, with millions more watching on national television.The
gameandhisjobhanginthebalance.Thepressureisenormous.
ThesceneisthecyclingvelodromeatthesummerOlympics.
Itstheone-kilometerrace,thefastestcyclingspeedraceofthem
all.Threelapsaroundthetrack,fullspeedagainsttheclock.One
chance,norepeats.Thefastesttimewins.Theriderisonlynineteenyearsold,theyoungestintherace.Still,hehasbeentraining
foryearsforthismoment.Itswhathedreamsabout.Thewhole
racewilltakelessthan65seconds.Thequestioniswillhebeable
tobringitalltogetherhisdesire,talent,training,andtechnique?
As his turn approaches, he can feel the tension building and his
heartpounding.Thepressureisenormous.
Its8:48a.m.astheyoungexecutivestepsintothecorporate
boardroom.Afterseveralyearswithalargemultinationalcompany,heisabouttogiveapresentationonthestatusofanaccount
hehasbeenmanaging.ItshisfirstopportunitytoimpresstheseniorexecutivesandCEO,andheisextremelymotivatedtomake
afavorableimpression.Hebelieveshisfuturewiththecompany
isdependantonhowhecomesacrossinthismeeting.Heknows
itsvitalthepresentationgetsofftoagoodstart.Asthemoment
approacheshecanfeelanxietyandtensionbuilding.Thequestion
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WeAreAllPerformers
racing through his mind is, Can I pull it together and really show
themwhoIamandwhatIcando?
Thebatter,thekicker,theOlympian,andtheexecutivearemy
clients, along with many other outstanding performers.The list
includesmajorleagueAll-Stars,NFLquarterbacks,NHLgoalies,
tour golfers, and Olympians in a dozen different sports, as well
as stock brokers, surgeons, writers, actors, musicians, managers,
dentists, lawyers, and people in marketing, sales, movie-making,
rehabilitation,andlawenforcement.Theyallwanttosucceed,to
win,andtorealizetheirgoalsanddreams.Insodoingtheyrepeatedlyfacethechallengeofhavingtoperformandexcelinintense,
high-pressuresituations.Atonetimeoranotherallofthemhave
experienced how tension, pressure, anxiety, and stress can alter
their perception, undermine their confidence, affect their judgment,andlimittheirperformance.
Myjobistofacilitatesuccess,tohelpmyclientsexcel.Todo
that,Iworkwithbothmindandbody.Icoachmyclientstoexercisemorepsycho-physicalcontrol,andtoreleasetension,fear,
worry,andlimitingthoughts.Icoachthemtousethesituation,
andtotuneintoandfocusonthoughts,images,andfeelingsthat
givethempower.
In the case of the batter, the kicker, the Olympian, and the
executive,Ispenthoursworkingwiththem,helpingthemtoexcelin
justthekindofintensesituationsdescribed.Ourgoalwasthat,even
under extreme pressure, they could regulate their emotion, shift
focus,andexperiencemoreease,power,andimpact.Andtheydid.
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Introduction
The World Series batter got the game-saving hit. The next
nighthediditagain.Hishomerunintheseventhandfinalgame
wasthedecisiveblowandhewasvotedtheSeriesmostvaluable
player.Thekickermadethefieldgoal.Histeamwonthegame.In
thetwoweeksthatfollowed,hesetaleaguerecordforthelongest
field goal.The Olympian rode a great race, a personal best. He
recordedthefastesttimeofthedayuntilthelastridersurpassed
it.HewonanOlympicsilvermedal.Theyoungexecutivegavea
compellingandimpressivepresentation.Hespokewithclarityand
poise,andthefeedbackhereceivedfromtheseniorexecutiveswas
stronglypositive.Shortlythereafter,hewasapproachedtoleada
larger,morehigh-profileaccount.
Themostresponsiveandsuccessfulofmyclientsshareseveral
thingsincommon.Theyaremotivated.Theyhaveaclear,positive
idea of what they want to accomplish.They have developed the
technicalskillsrequiredbytheirsport,business,orartform.And
theypossesstheemotionalandmind-bodycontroltointegrateand
implementalloftheabove.
Facilitatingeliteperformersinsportandbusinesshasbeena
majorfocusofmyworkforoveraquartercentury.Iseesportas
afascinatingforumofhumanpotential,amodelofperformance
under pressure, and a metaphor for life. Its an exaggeration, a
drama,andagame.Yet,inmanyways,itssimilartowhatweall
experienceinourdailylives.Businessisanotherperformancearea
wherethestatusquoisnevergoodenoughandthereiscontinuous
pressuretoimprove.
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WeAreAllPerformers
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Introduction
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C h a P T e r
o n e
Pressure
The mind operates at both an instinctive and a highly conscious
level.Theinstinctivebrainisanactionbrain.Itdoesntthink;it
simplyreacts.Itservesasanenergizer,transformingimpulseinto
action,receivingincoming(sensory)messages,relayingthem,and
firingoutgoing(motor)responses.Withtheconsciousmindweset
goals,analyze,interpret,image,affirm,reason,adjust,andrespond.
Whenwereperformingwell,theresaneffectiveandremarkablycomplexinterplaybetweenthesetwolevelsofmentalfunction.
However, there are times when we get frightened, nervous, and
tenseup,whentheconsciousmindoveranalyzesandover-responds
toincomingmessages.Wethinktoomuch,saynegativethingsto
ourselves,andinterruptthesmoothflowofinputtooutput.There
aretimeswhenwetrytoohard,ignoreourintuition,andworry
about things going wrong, instead of focusing on being smooth
andeffectiveandfullyembracingthemoment.Thiskindofperformancedis-easeisfrequentlycalledpressure.
What is pressure? Where does it come from? Is it inside
or outside you? Who creates it?
I was seated in the office of the vice president of sales of a
company Id been consulting with for several years.TheVP was
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Chapter 1
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Pressure
Its pressure that visits the golfer close to the lead when he suddenlyloseshistouchonthelastfewholes.Itspressurethatgivesthe
youngpitchertheuncomfortablesensationthattheplateismoving.
Itspressurethatrobsthespeakerofherconfidenceandeaseasshe
standsbeforetheaudienceshesabouttoaddress.Anditspressure
thatcausestheactortoblowhisorherlinesinaudition,thesalespersontopresstoohard,andthestudenttogoblankinanexam.
Pressure can be intense (one young athlete competing for a
placeontheOlympicteamconfided,IfIdontmaketheOlympic
team,Illdie.)butitisnotconfinedtotheobvioustestsituation.
Pressurecanfollowyouanywhere:intocareer,relationships,and
quietmomentsbyyourself.Itstherewhenyouarestrugglingto
get ahead, and to make ends meet. Its there when you are concerned about saying and doing the right thing, and about being
accepted.And it may be there at times when you reflect on the
meaningfulnessofyourlife.
The seminar
I am standing in front of a business audience of about 200 people
givingaseminaronPerforming Under Pressure.Ibeginbyasking
thegrouptoimagineascene.ItsthesamesceneIpresentedatthe
startofthebook.
ItsthesixthgameoftheWorldSeries.Thebatterstepping
uptotheplateisacutelyawarehisteamislosingthegameandthe
Series.Itsthetenthinningandtheyretrailing5to3.Thereare
twoout.Itstheirlastchance.Ifhemakesanout,theSeriesisover
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and his team loses. I pause for a moment. I want you to imagine
thatyouarethebattersteppinguptotheplateatthatcriticalmoment in the drama. (Theres some laughter.)There are 60,000
peopleinthestands,60millionmorewatchingyouontelevision.
Youdesperatelywanttogetahit,tocomethrough.Imaginethat
you have the talent and the ability.The question is, what could
youdointhathigh-pressuremomenttohelpyoubeatyourbest?
Evenifyourenotabaseballfan,pleaseconsiderwhatyoumight
feellikeinthatsituation,andwhatyoucoulddotoperformunder
pressure.Afteramoment,Icontinue,Theimagemayseemmore
dramaticandhigh-profilethanwhatmostofusexperienceinour
dailylives,yetinmanywaysitsabouttheverysamefearandpressure.Eachofusisanexpertregardingpressureinourlives.Please
relatesomeofthethingsthatcauseyoutofeelpressured.
My seminar audiences have some responses in common.
Deadlines:afavoritepressurestimulus.
Justtheworddead-lineispressure,Iinterject.Whatdoesit
mean?Ifyoudontdeliverthegoodsontime,youdie?Theproject
dies? The boss dies? Deadline is a frightening word. What else
causesyoupressure?Iask.
Beingsuccessfulinmycareer,saysayoungwoman.
Quotas,volunteersanother.
Whatkindofquotas?Iask.
Havingtomaintainacertainsalesvolume,isthereply.
Workingoncommission.
Havingtoshipsomuchaday,addssomeoneelse.
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Everything, he replies.
Laughter.Thegroupisengagedandcommunicating.Theyare
allexperts.Theyknowthesubject.
Pressureishavingtomakerightdecisions.
Itskeepingthehomeofficesatisfied,andoffmyback.
ItsgettingthejobIwant.
Gettingalongwiththerestofthefamilywhenwerealloperatingonseparateagendas.
Pressure is exercising patience dressing my three-year-old
daughterwhenImalreadyhalfanhourlateforwork.
Twojobsusuallymeanpressure,Iremark.
Pressureiskeepingmyjob.
Itsgettingeverythingdoneontime.
Pressureismakingthemostofmylife.
Itssatisfyingothers.
PressureismakingenoughmoneysoIdonthavetoworry
aboutmoneyallthetime.
Theseminarcontinues.Iexplain,Thetermpressuremeans
topress.Asyoucansee,allkindsofthoughts,situations,anddemandspressonuseveryday.Formostpeoplethebiggiesbehind
anintensedesiretodowellaretheneedtofeelgoodaboutourselves;strivingtomeettheexpectationsofothers;andoperating
withwhatwebelieveisalimitedsupplyoftime,talent,ormoney.
Tosummarize,pressureisaforceweexperienceasafeelingof
dis-ease,growingoutofanintensedesiretobeordosomethingmore,
accompaniedbytheuncertaintyandfearthatwemaynotsucceed.
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High
Performance
Low
Low
High
Emotional Intensity
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something that will give you the focus and feeling that will empoweryoutoexcel,now.
This book embraces both orientations. It explores mindbodyrelations,andhowourthoughts,images,andattitudesaffect
performance. And it describes how to manage pressure-induced
sensations and emotions like tension and anxiety and transform
themintoconfidence,power,andease.
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