STEPHANIE BUSTAMANTE

9004 Throgmorton Rd, Parkville MD 21234

(410) 292-8492 sbustamante89@gmail.com
OBJECTIVE:
To gain a position where I can practice and expand my customer service skills gained in
over ten years of experience.
EDUCATION:
Community College Baltimore County- Essex, MD
Major: Radiology Associates Degree expected December 2018
Loch Raven High School- Towson, MD
General Studies High School Diploma May 2008
RELEVANT COURSEWORK:
Applied Algebra and Trigonometry
College Composition
Introduction to Psychology
Fundamentals of Communication
EXPERIENCE:
Red Robin Restaurant- Columbia, MD
December 2009- present
Server/Bartender
Responsible for greeting guests in a pleasant and courteous manner, maintaining up to
date with changes in menu items, and assisting guests with making menu choices.
Working individually as well as in-group, to provide the best customer service possible
and increase restaurant sales.
Petco- Columbia, MD
June- December 2009
Cashier/Customer Service
Welcomed and acknowledged all guests, service-oriented manner. Guided guest through
store and provide needed information of products sold. Managed closing duties, including
restocking items and reconciliation of cash drawer.
Subway Restaurants- Parkville, MD
August 2008- June 2009
Sandwich artist/Cashier
Responsible for maintaining knowledge of current menu items. Delivered exceptional
service by greeting and serving customers in timely and friendly manner. Correctly
calculated charges; issued bills and collected payments.
TECHNICAL AND CUSTOMER SERVICE SKILLS:
Proficient with Microsoft, PowerPoint, and Excel.
Excellent time management skills.
Bilingual can speak Spanish fluently.
Able to work individually and in-group situations.
Extensive customer service background.
REFERENCE:
Available upon request.