Adaptive Content. On Demand.

www.daksys.com

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INTRODUCTION

Introduction
Dakota Systems, Inc. is a privately held corporation headquartered in the heart of downtown Chicago, IL, USA.
Specializing in knowledge management and content delivery solutions, Dakota creates opportunities to maximize the return on your technology investment. Whether working with technical manuals or scientific journals,
Dakota's proven analysis and development techniques quickly and cost-effectively integrate your business intelligence with your content strategy.

Why Dakota?
Since 1999, Dakota has successfully implemented hundreds of structured authoring and knowledge management solutions. Backed by years of experience, Dakota identifies obstacles early on to ensure successful, dependable work. Dakota walks with you through every stage of the implementation, from content strategy
design to system development and on-going support. A successfully implemented solution significantly reduces the time and costs associated with content creation and delivery.

Our Approach:

Objective Analytical Process

Dakota bases the concept design, prototyping and vendor evaluation processes on the principle of conducting an
objective, vendor-neutral analysis of the project. To ensure that the optimal solution is implemented for your environment, Dakota does not enter into any exclusive distribution relationships or offer any software that may influence our technology evaluation services.

Fixed Price Deliverables

All professional services are available at a fixed price, with Dakota taking responsibility for providing the necessary resources to deliver the agreed upon components. Any resources required from you will be determined
before the project begins.

User-Friendly Design
Dakota believes that both product success and customer loyalty are the result of the quality of the user experience. If you make users central to your designs, in return they will not only improve your product, but also offer
their allegiance. Build it for them, and they will use it.

Customer Collaboration
Dakota uses a collaborative method that will minimize your costs while leveraging its own collective expertise.
To accomplish this goal, Dakota works jointly with your appointed representatives to ensure that adequate
knowledge transfer takes place.

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Why Dakota?

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INTRODUCTION

Dakota's Experience:
Dakota has a long track-record of successful implementations for customers around the world:
Project

Dakota Service

Intel

Developed a publishing dashboard enabling clients to create custom technical documentation on

demand.

Kohler

Customized its DITA authoring environment, developed custom transformations for dynamic PDF
output, and provides ongoing support to its technical publications team.

Motorola Solutions

Implemented the Dakota Content Platform to enable the CSO documentation team edit, manage and
publish technical content.

Johnson Controls

Developed and supports its Technical Publications authoring environment as well as PDF, CHM and
HTML output channels.

U.S. Social Security

Administration

Developed and currently supports a highly customized web-based editing tool that interfaces directly
with the PolicyNet Content Management System.

TAI

Assisted TAI with the a system implementation to support the 510000 documentation for the T129
ATAK helicopter.

SCIEX

Developed stylesheets to support the translation of 15 languages for PDF output (standard, A4, and
DVD) and CHM.

Our Services:
Collaborative Design Workshop
The purpose of a Collaborative Design Workshop is to learn as much as possible about your content environment. Dakota will spend two days reviewing and documenting the current state of technical content, processes
and tools, and identify areas of improvement. From this analysis, a future state model for an Enterprise Documentation System and migration roadmap will be developed. This on-site workshop leverages your experience
and needs as well as Dakota's vast industry knowledge, best practices and implementation techniques.

Content Strategy
Success in delivering the digital experience to your users requires a well-designed content strategy. Dakota has
developed the techniques to fully understand your challenges, and to develop a workable strategy that fits both
your needs and resources, typically with only a few days on site to meet with your staff. Dakota, working with clients of all sizes and characteristics, provides the expertise and in-the-trenches experience to help you achieve
the strategic vision you need to stay ahead of the information world.

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Experience / Services

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INTRODUCTION

Training
Dakota's workshops are led by experienced industry experts and are designed to create a relaxed environment
to learn content management and publishing concepts. Your sample documents and questions are worked into
the agenda. Training can be delivered on-site, remotely, or from Dakota's offices in Chicago.

CMS Integration
Dakota assists with the integration of your content management system with your publishing tools. Dakota's
strategic partnerships with companies like Alfresco, SOL Knowledge Center, Componize, Altova and Siemens
PLM ensure that it meets your specific needs and requirements.
For customers requiring and an end-to-end publishing and content management solution, Dakota offers the
DCP. The DCP is a CCMS that is built on an native XML database framework, enabling highly customizable reporting and publishing capability.

XML Editor Customization

Dakota has extensive experience customizing XML editing tools to support the specific requirements of any content authoring team. Dakota has a variety of strategic partnerships in place to guarantee the best solution is implemented for your environment.

Publishing Customization
Single-sourcing greatly reduces the time needed to output content to specific formats. Whether undertaking
multi-lingual translations or basic corporate publishing design, it essential to have expertise in order to avoid delaying time-to-market, production problems, and content format conflicts. Dakota's developers build
stylesheets that automatically push content to a variety of formats, including PDF, HTML, ePub, Webhelp, iOS,
Android and more.

Ongoing Support
Following a system integration, Dakota offers ongoing support and maintenance to assist with issues that arise
involving any component of the expanded publishing system.
For organizations needing technical writing support, Dakota offers writers with decades of technical writing experience. These writers are proficient with a number of tools including oXygen XML, XMetaL, RoboHelp, Madcap
Flare, lnDesign, and Microsoft Word.

Next Steps
Want to learn how Dakota can help you? For more information, send a message to info@daksys.com or call
+1 312-263-4400.
Dakota will facilitate the conversation to gather information about your specific needs and overall goals. From
there, Dakota will provide recommendations for next steps.

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Next Steps