Derek Hui

469.307.7182, hui.derekp@gmail.com
https://www.linkedin.com/pub/derek-hui/b2/b6a/48
EDUCATION
The University of Texas at Dallas
Expected
Graduation: May 2017
B.S. in Information Technology Systems, Minor in Computer Science
GPA: 3.5
National Merit Scholar, Deans List Scholar
CERTIFICATIONS AND TECHNICAL SKILLS
Languages: SQL, R, C++, Java
Proficient with Microsoft Excel and Access
BUSINESS EXPERIENCE
The Waterton Group, Dallas, Texas
September
2016 Present
SAT/ACT Tutor
Guide students through test-taking strategies and problem-solving methods
Helped 5 students achieve their target scores (as of November 1)
CoreLogic, Westlake, Texas
June 2016
August 2016
Business System Analyst Intern
Troubleshot and resolved IT support tickets and system incidents
Analyzed data to construct meaningful and pertinent reports
Prepared compliance artifacts for the quarterly SOX and SOC1 audits
Trained end users in new applications and updated process documents
State Farm, Richardson, Texas
June 2015
May 2016
Service Representative (LEAD Program)
Assisted policyholders in managing finances, handling claims, and securing
sensitive information
Presented new ideas to management on how to improve customer retention
and employee satisfaction
Achieved the highest number of perfect call performance reviews among all
representatives during the 4th quarter of 2015
Recognized by management for consistently placing in the top 10% of all
representatives regarding call metrics
Tasty Eggroll, Plano, Texas
2011 May 2015
Senior Staff Member
Managed inventory and scheduling for the restaurant
Interviewed, trained, and supervised new employees

November

LEADERSHIP EXPERIENCE & ORGANIZATIONS

Pi Kappa Phi, UT Dallas
Secretary
January 2014
December 2015
Maintained the organizations file archive, updated membership statuses, and
recorded minutes
Planned philanthropy and social events by partnering with various school
organizations
ADDITIONAL INFORMATION
Languages: Mandarin Chinese (conversational)
Eligibility: US Citizen Eligible to work in the U.S. with no restrictions